Supported Employment: Results after eight years applying

a Chilean approachSandra Olave V.

Master en Integración de Personas conDiscapacidad y Calidad de Vida

Directora Ejecutiva Fundación Arando Esperanza

sandraolave@arandoesperanza.cl

Victor Valenzuela P.Industrial Engineer

MSc Business Administration Director Fundación Arando Esperanzavictorvalenzuela@arandoesperanza.cl

As a foundation we have been working since 2004, with the only objective of helping people with special needs to get a job, under the same conditions like everybody else, that means with all obligations and responsibilities as their workmates, and of course with a salary according to their contribution.

We strongly believe that there should be no discrimination. To our understanding, it not acceptable special treatment for people with special needs. We want to see and treat individuals with disabilities like everybody else: as contributing membersof their community.

Our staff consist mainly of technicians specialized in teaching people with special needs in the areas of: Agriculture, Bakery, Psychologists, Social Workers, Actresses, Lawyers and so on.

ARANDO ESPERANZA – Promoviendo la Inclusión Laboral

WHO WE ARE?

STAKEHOLDERS IN SUPPORTED EMPLOYMENT

ARANDO ESPERANZA – Promoviendo la Inclusión Laboral

Special

Schools Institution

sFor PwSN

Industrial

Sector

Services

Sector

Fundación Arando

Esperanza

Government offices

ARANDO ESPERANZA – Promoviendo la Inclusión Laboral

INITIAL APPROACH

Identify people with special

needs

Get FinancialAssistance

TrainingSearch

for a Job

Succeed rate : 40 – 50%

Not good enough¡¡¡

Leave them in the job

WEAKNESS IDENTIFICATION

ARANDO ESPERANZA – Promoviendo la Inclusión Laboral

• Conceptual approach: Anybody can do anything

• Family Support: Part of the problem

• Training: Too generalist

• Social skills: Lack of

• Work life: Sense of loneliness

Modified Approach

ARANDO ESPERANZA – Promoviendo la Inclusión Laboral

• Conceptual belief: Anybody can't do anything Job requirements identification Selection process according to the job to be done

Competencies Job requirements

• Family Support: Part of the solution Basic involvement

• Training: Focused training Technical aspects of the job Safety issues Legal aspects (Job contract, Health care, Pension

plan, Work compensation)

Match

Modified Approach (Cont.)

ARANDO ESPERANZA – Promoviendo la Inclusión Laboral

• Social skills: Interaction with others develops skills Role playing Anxiety control Assertive communication Openness Frustration tolerance

• Sense of loneliness at the job site Natural support. Workmates trained as natural

supporters. Follow up (support done by the Foundation up to

three months)

STEPS OF THE MODEL

ARANDO ESPERANZA – Promoviendo la Inclusión Laboral

Job Opportunity

Financial Assistance

Job requirements for PwSN

PwSN preparation for a job

Entrance preparation

Follow up

• Done by Foundation• Employers to be contacted

• Competences definition• Design of the training

• Social programs• Work compensation

• Trainers team set up• Applications review• Selection, Formation & Recruitment

• Natural support training• Workmates involvement

• On site support• Process evaluation

OUR ACHIEVEMENTS

ARANDO ESPERANZA – Promoviendo la Inclusión Laboral

People trained 2004-2012 : 1351People ending in a job : 727 (54%)

20042005

20062007

20082009

20102011

2012

0

50

100

150

200

250

300

350

Total Capacitados

Total Colocados

ARANDO ESPERANZA – Promoviendo la Inclusión Laboral

Total Per Gender 2004-2011 : 1665Male: 902 Female: 753 (43%)

20042005

20062007

20082009

20102011

0

100

200

300

400

Total

hombres

mujeres

OUR ACHIEVEMENTS (Gender)

Note: Data includes job in some institutions (Business creation)

ARANDO ESPERANZA – Promoviendo la Inclusión Laboral

Cognitive : 85,9%Mental : 9,0%

OUR ACHIEVEMENTS(Type of disability)

Fisica

Cognitiva

Sensorial

Psiquiatrica

Visceral

0.0%10.0%20.0%30.0%40.0%50.0%60.0%70.0%80.0%90.0%

3.0%

85.9%

1.2%9.0%

0.9%

1. Every country must develop their own approach.

2. Sometimes institutions are part of the problem, not part of the solution.

3. Family is a key part in the process.

4. Businessman are quite willing to help. Key is the way we explain our program and approach them.

5. Natural support at job site has a tremendous impact at the company and is a key element of the process.

6. Follow up is quite important helping them to deal with new conditions and as a way to improve our approach.

7. We must share our experiences. No one is the owner of the truth.

ARANDO ESPERANZA – Promoviendo la Inclusión Laboral

REFLECTIONS FROM OUR EXPERIENCE

ARANDO ESPERANZA – Promoviendo la Inclusión Laboral

Gracias