13th July Introduction to ERP and SAP

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    Introduction to ERP Using GBI 2.1

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    SAP ERP Agenda

    Introduction to ERP Concepts

    Introduction to SAP & How to Navigate

    The Global Bike Company

    Sales & Distribution

    Materials Management

    Production Planning

    Financial Accounting & ControlHuman Capital Management

    Warehouse Management

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    SAP ERP Discussion Points? What is an ERP?

    How it is different from Information Systems? At what level of IS the ERP works?

    Why an organization should implement ERP system?

    Why an Organization should implement and ERP if theyalready have functional systems?

    What are some of the benefits that organizations derive byimplementing ERP?

    What do you understand by legacy systems?

    What do you understand by Best Practice Methodology?

    What do you mean by a business process?

    IS BPR necessary for ERP implementation?3

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    SAP ERP Why ERP?

    What are the Problems of LegacyApplications?

    What are some of the problems ofBusinesses that are not on ERP?

    4

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    SAP ERP

    5

    Problems of Legacy Systems Automates existing processes

    Normally not driven by organization strategy and business vision. Develop one application at a time. No integration between

    applications just transaction passing.

    Decentralized applications.

    Are relatively inflexible to accommodate changes in the businessenvironment.

    Written in language / platform prevalent at the time ofdevelopment.

    Up gradation to latest technology is difficult

    Usually not well documented.

    Maintenance is a problem largely because of poordocumentation and staff attrition.

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    SAP ERP

    What is a Business Process?

    Why Integrated Systems needs tounderstand the concept of a BusinessProcess.

    6

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    SAP ERP Business Processes A business process is a collection of activities that

    takes one or more inputs and creates an output thatis of value to the customer

    The customer may be the traditional externalcustomer who buys the product or service, or aninternal customer (a colleague in anotherdepartment)

    The business process view is the customers

    perspective. The customer does not care that different functions

    are involved in processing their order, and will nottolerate mistakes and delays caused by poorcoordination of business functions

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    SAP ERP Process View of Business

    Sale

    s

    Function

    Accoun

    ting

    Function

    Purchasing

    Function

    Produc

    tion

    Function

    Logist

    ics

    Function

    Material Order Process

    Customer Order Process

    A process view of business

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    SAP ERP

    9

    Integration of Business Functions

    Sharing data efficiently and effectivelywithin and between functional areas leadsto more efficient business processes

    Information systems that share databetween functional areas are calledIntegrated Information Systems

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    SAP ERP

    Why ERP?

    10

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    SAP ERP Why ERP? Increasing the efficiency of information systems can

    result in more efficient business processes, makinga company more competitive

    Integrating information systems across functionalareas is a relatively recent phenomenon

    Lack of integration can lead to costly inefficiencies

    Errors from keying in the same data more thanonce

    Lack of timely data due to periodic updatingbetween systems

    Problems with data being defined differently in

    different systems

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    SAP ERP Why ERP? ERP systems can integrate a companys operations by

    providing a company-wide computing environment that:

    Includes a single database shared by all functions

    Can deliver consistent data to all business functions inreal-time

    ERP systems can dramatically reduce costs and increaseoperational efficiency

    With ERP, IBM Storage Systems division

    Re-prices inventory in 5 minutes instead of 5 days

    Ships a replacement part in 3 days instead of 22 Checks customer credit in 3 seconds instead of 20

    minutes

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    SAP ERP

    What is ERP?

    How you define ERP?

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    SAP ERP What is an Enterprise Resource Planning System?

    An ERP System can be defined as amodularised, integrated, real time

    information system with broad functional

    scope responsible for the processing andmanagement of business transactions

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    SAP ERP What is ERP?

    Software tools

    Manages business systems Supply chain, receiving, inventory, customer orders,

    production planning, shipping, accounting, HR

    Allows automation and integration of businessprocesses

    Enables data and information sharing

    Enterprise-wide system Introduces best practices

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    SAP ERP Integrated Systems Approach

    Common set of applications

    Usually requires re-engineering businessprocesses

    Better alignment Limited customization

    Easier upgrades

    Overcomes inefficiencies of independent

    systems Integrated data supports multiple business

    functions

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    SAP ERP

    Operations

    OperationalManagement

    Executive

    Management

    MiddleManagement

    Finance SalesDistribution Production HumanResources

    ERP System Drivers

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    SAP ERP

    Executive

    Management

    MiddleManagement

    OperationalManagement

    Operations

    Finance SalesDistribution Production HumanResources

    ERP System Drivers

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    SAP ERP

    Executive

    Management

    MiddleManagement

    OperationalManagement

    Operations

    Finance

    Sales

    &Distribution

    Production HumanResources

    ERP System Drivers

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    SAP ERP

    Executive

    Management

    MiddleManagement

    OperationalManagement

    Operations

    FinanceSales

    Distribution Production HumanResources

    ERP System Drivers

    20

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    SAP ERP ERP Drivers

    Note: Based on multiple answers per respondent

    6%

    10%

    11%

    12%

    15%

    15%

    19%

    20%

    21%

    24%

    26%

    27%

    37%

    42%

    0% 5% 10% 15% 20% 25% 30% 35% 40% 45%

    Unable to Support Growth

    Inconsistent Processes

    Obsolete Systems

    Difficult to Integrate Acquisitions

    Business Becoming Global

    Unable to Implement New Business Strategies

    Business Processes or Systems Not Integrated

    Complex, Ineffective Business Processes

    Not Responsive Enough to Customers

    Cost Structure Too High

    Poor Quality/Visibility of Info

    Poor/Uncompetitive Performance

    Disparate Systems

    Systems Not Y2K Compliant

    Program

    Motivation

    % Respondents

    Source: Deloitte Consulting and Benchmarking Partners(Based on a study of 62 companies that have gone live with an ERP system)

    21

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    SAP ERP Enterprise Resource Planning Systems (ERP)

    ERP systems are the result of business processengineering.

    They are information systems that facilitate theflow of information between all functions within abusiness.

    They organise and execute the millions oftransactions that are fundamental to many largebusinesses.

    One huge database for storing transaction data. Eliminate many of the existing legacy systems.

    22

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    SAP ERP ERP Characteristics

    Links all business processes automatically

    Reduce inter-processing time (transactionsoccur one time at the source)

    Maintain an audit trail of all transactions Utilises a common database

    Perform internal conversions automatically (tax,foreign currency, legal rules for payroll)

    Improve customer service by putting data at thefingertips of employees

    Involve employees in the entire functional cycle

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    SAP ERP ERP Evolution

    1970s

    AR

    AP

    GLPayroll

    FMIS

    HR

    MRP11

    DistributionScheduling

    Planning

    MRP

    EDI

    ERP

    SCM

    e-CommerceSFACRM

    e-business

    ERP

    1980s 1990s 2000s24

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    SAP ERP Evolution of ERP

    1960s: software packages with inventorycontrol

    1970s: MRP systems Production schedule with materials management

    1980s: MRPII systems Adds financial accounting system

    1990s: MRPII Integrated systems for manufacturing execution

    Late 1990s: ERP Integrated manufacturing with supply chain

    2000s: ERP II

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    SAP ERP

    ExecutiveManagement

    MiddleManagement

    Operational

    Management

    Operations

    Finance

    Sales&

    Distribution

    Production

    HumanResources

    ERP System

    EnterpriseResourcePlanning

    System

    26

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    SAP ERP

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    Why clients buy ERP?

    Corporate Initiatives Strategic initiatives

    A requisite capability in a competitive global business

    Operational initiative

    A foundation for performance and cost improvementvia integration

    Organizational initiative To initiate a major organizational change within the company

    Technology IT is making the transition from a supporting operational

    entity to becoming a strategic competitive tool.

    Because others are buying it !!!

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    SAP ERP

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    Business process benefits clients expect from an ERPproject

    Global process/ Product management Integrated Supply Chain Management

    Leverage purchasing and vendor management

    Order cycle time/ customer service improvement

    Inventory reductions

    Reduced information systems costs on an ongoing basis

    Improved business management through worldwide

    integration and information

    Logistics and Distribution Sales & Customer Service

    Vendors Inbound Manufacturing Transportation Distribution Delivery Customer Consumer

    Logistics

    10/16/2012

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    SAP ERP Overall Business Benefits

    Information Maximizes information throughput

    Provides timely information

    Integrates information throughout supply chain

    Minimizes response time

    Pushes decision making down to lowest levels

    Reduces costs

    Cuts inventory Improves operating performance

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    SAP ERP Department Benefits

    Sales Increased efficiency

    Lower quotes, reduced lead time, improvedresponsiveness

    Manufacturing Concurrent engineering Faster design and production

    Data Service Accurate customer service history and warranty

    information

    Accounts Payable Suppliers paid accurately

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    SAP ERP Systems Benefits

    Eliminating legacy systems Reduces incompatible data

    Can cause fragmentation

    Allows sharing and monitoring of information across

    organization Foundation of eBusiness

    Back-office functions

    Standardization

    Helps obtain and maintain competitive advantage Improved interactions with customers and suppliers

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    SAP ERP ERP Benefits

    0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 50%

    On-Time Delivery

    Supplier ManagmentTransportation/Logistics

    Maintenance

    Financial Close Cycle

    Order Management/Cycle Time

    Procurement

    Revenue/Profit

    Cash Management

    IT Cost Reduction

    Productivity Improvements

    Personnel Reductions

    Inventory

    Tangible

    Be

    nefits

    % Respondents With Measurable Results

    Anticipated

    Actual

    Time-basedbenefits have

    exceeded originalexpectations

    Source: Deloitte Consulting and Benchmarking Partners

    (Based on a study of 62 companies that have gone live with an ERP system) 32

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    SAP ERP ERP Implementation Budget

    Design andimplementation

    Software

    Trainingand

    change management

    Hardware

    Datacleansing

    35%

    35%

    10%

    10%

    10%

    Hammer 2000

    33

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    SAP ERP

    SAPAN ERP.

    34

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    SAP ERP SAPSysteme, Anwendungen und Produkte in der Datenverarbeitung

    (English: Systems, Applications, and Products in Data Processing)

    Global concern with many companies

    SAP AG

    SAP America

    SAP UK etc.

    SAP Business Suite SAP Enterprise Resource Planning (SAP ERP)

    SAP Supplier Relationship Management (SAP SRM)

    SAP Customer Relationship Planning (SAP CRM)

    SAP Supply Chain Management (SAP SCM) SAP Product Lifecycle Management (SAP PLM) etc.

    SAP Business ByDesign

    SAP NetWeaver

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    SAP ERP Who is SAP?

    SAP AG

    Founded in Walldorf, Germany in 1972 Worlds Largest Business Software Company

    Worlds Third-largest Independent Software Provider

    Company Statistics Over 45,000 employees in more then 50 countries 1,500+ Business Partners

    95,000+ customers in more then 120 countries

    12 million users 100,000+ installations

    Source: SAP AG website

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    SAP ERP Integrated Business Solution Vendors

    SAP

    SAP Business Suite, SAP All-in-One, SAPBusiness ByDesign, SAP Business One

    Oracle Applications

    Oracle, JD Edwards, PeopleSoft, Siebel, Retek Microsoft Business Solutions

    Dynamics: Great Plains, Navision, Axapta,

    Soloman The Sage Group

    Sage Software Accpac ERP, PeachTree

    SSA Global Technologies - BAAN

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    SAP ERP SAP Portfolio Strength World-wide usage

    Designed to satisfy the information needs for all businesssizes (small local to large all international)

    Multi-lingual

    Multi-currency

    Multi-balance (parallel G/L Accounting) Designed to satisfy the information needs for all industries,

    e.g.

    Automotive

    Banking

    Retail

    Public Sector

    Higher Education and Research etc.

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    SAP ERP SAP Architecture

    Client/Server Environment Client hardware/software environment that can make a

    request for services for a central repository of resources

    Server hardware/software combination that can provideservices to a group of clients in a controlled environment

    Three Tier Structure GUI

    Graphical User Interface or Web Interface

    Application Server One or more, help distribute work load

    Database Server

    One single data repository

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    SAP ERP History

    SAP NetWeaver

    SAP SCM

    SAP PLM

    SAPSRM

    SAPCRMSAP ERP

    SD

    MM

    PP

    QM

    PM

    HR IS

    WF

    AM

    CO

    FI

    PS

    SAP R/3Client/Server

    ABAPBasis

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    SAP ERP R/2 Realtime 2

    41

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    SAP ERP R/3 Realtime 3

    42

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    SAP ERP SAP R/3 Enterprise

    43

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    SAP ERP SAP ERP 2005 (ECC)

    44

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    SAP ERP SAP Business Suite

    SAP NetWeaver

    SAP SCM

    SAP PLM

    SAPSRM

    SAPCRM

    SAP ERP

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    SAP ERP SAP Software Applications

    Solutions SAP ERP

    SAP CRM

    SAP PLM SAP SCM

    SAP SRM

    SAP BusinessObjects

    Small & Medium Size Solutions- SAP All-in-One

    - Business ByDesign

    - Business One

    Platforms

    - SAP NetWeaver

    - SAP Enterprise Services

    Architecture

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    SAP ERP SAP ERP Business Modules

    Collections of logically related transactions

    within identifiable business functions MM (Buy)

    PP (Make)

    SD (Sell)

    FI and CO (Track)

    HCM (People)

    WM (Store) EAM (Maintain)

    CS (Service)

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    SAP ERP SAP ERP Core Applications

    Logistics

    Sales & Distribution

    MaterialsManagement

    Production Planning

    Plant Maintenance Quality Management

    Finance

    Financial Accounting

    ManagerialAccounting

    Asset Management

    Treasury

    Human Capital Management

    - Personnel Management

    - Benefits

    - Payroll

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    SAP ERP SAP Industry Solutions

    Aerospace & Defense

    Automotive Banking Chemicals Consumer Products Defense & Security Engineering, Const. Healthcare

    High Tech Higher Education Industrial Machinery Insurance Life Sciences Logistics Service Prod.

    Media Mill Products

    Mining

    Oil & Gas

    Pharmaceuticals

    Postal Services Professional Services

    Public Sector

    Railways

    Retail

    Telecommunications

    Utilities

    Wholesale Distribution

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    SAP ERP SAP ERP

    Then Works with relational databases

    8,900 relational tables

    15,000 reports 12,000 screens

    most users only interact with 10 screens

    Now

    37,000 tables50

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    SAP ERP Example of How SAP Work

    Step 1 : Brazilian retailer orders, via theInternet, 1,000 shoes from International ShoeCo. A sales rep takes the order, routes it toSAPs ordering module, SAP checks the

    retailer credit, price, etc. The order isapproved.

    Step 2 : Simultaneously SAPs inventorymodule checks the stocks and notifies the repthat half the order can be filled immediatelyfrom stock. The other half will bemanufactured and delivered in 5 days directly

    from the factory in Taiwan.

    E l f H SAP W k

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    SAP ERP Example of How SAP Work

    Step 3 : SAPs manufacturing module schedules

    the production in Taiwan and instructs thewarehouse (in China) to ship the shoes to Braziland print up an invoice (in Portuguese).

    Step 4 : SAPs human resources modulecalculates labor requirements. Due to a

    shortage, the personnel manager in Taiwan isinstructed to get temporary workers.

    Step 5 : SAPs material planning module notifiesthe purchasing manager about a shortage ofpurple dye. A purchase order is automaticallyissued.

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    SAP ERP Example of How SAP Work

    Step 6 : The customer logs on via theextranet to the companys sneakersdivision. He can see that 500 shoes wereshipped from the regional warehouse. This

    is done with SAP tracing capabilities. Step 7 : Based on data from SAPs

    forecasting and financial modules, the CEOcan determine both demand and profitability

    per product. The financial module alsoconverts all foreign money to $U.S.,whenever needed