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the evolution of TV experience from media to entertainment, from broadcast to personacast, from consumption to interaction, and from branded content to a combination of branded and user-generated content. This addresses how these technology changes might influence the thinking of diverse stakeholders in the tv value chain – broadcasters, content studios, advertisers and of course viewers.
Citation preview
tv.next
Venu Vasudevan, PhD Senior Director
Applications Software Platforms Research Motorola Technology
Linear TV. A long and prosperous tenure
tv.now
user advertiser studio operator
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Convergence perturbs the equilibrium
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Convergence 1.0. bundling and billing
• Cable operators lead telcos in triple play as the consumer choice
• Convenience (62%) and discounts (60%) are primary reason for buying decision
• Telco video is not nearly as easy as cable voice
Consumer Adoption of Double- and Triple-Play BundlesSource: Yankee Group, 2007
Up Next . Advanced Services
62% 60%
40%
23%17%
0%
10%
20%
30%
40%
50%
60%
70%
Single bill Discountedprice
Single pointof contact for
customerservice
Enhancedfunctions
Integratedfeatures (i.e.,programmingTV from cell
phone)
Percent of Consumers
Expecting the Benefit from
Bundle
24%22%
18% 17%
12%
0%
5%
10%
15%
20%
25%
30%
Onlinevoicemail
Caller IDon TV
Visualvoicemail
Click tocall
Videophone on
TV
Percent of Consumers
Very/Interested in
Service
6
Convergence : a bewildering variety of choices
Converged Experiences
DLNA
Mobility across networks
Take itAnywhere
Deliver itAnywhere
Mobility across devices
TOD
Converged Content
nDVR
AdvertisingMulti-Screen
RecommendationsTime Shifting
Search Rules RightsControl
how do you package this much choice into a few optimized experiences?
.. and benefit all stakeholders
Consumer
Content Studio
MSO
media experiences that combine TV and internet services in novel ways
beyond video � games, wellness, virtual worlds
up sell and cross-sell contentsocial network ‘buzz’ creation
Marketer
engagement, addressibility, measurement
three convergent experiences
Personal tv on demandtv on demand
Social nexgennexgen setset--toptop
Multi-platform tuvistatuvista
TV on demand
TV On Demand
11
The Promise: A new Consumer Experience
Any Content on any device . . .
. . . anywhere you want it
12
The Problem: Content Rights and Licensing
Syndication:• Each content provider has very specific
things they can and can’t do with content dictated by the studio license.
Exclusivity:• Each network has exclusive windows of
time they can air syndicated episodes. Advertising:• Complex bartering controls what
advertisements are sold by providers, networks, local ads, and cable.
Residual Payments:• After airing, usage data is needed to pay
the contract terms all the way back to the actors, directors, and others.
13
The Problem: Content Rights and Licensing
In today’s world of complex content licensing and
syndication, you can not simply make everything available to everyone on every device whenever
they want it…
Because it’s Not Legal!
14
The Solution: Content Rules and Control
Decide what content is available and when
Control which shows will compete with their live network
Preserves the value of the content provider/network brand
Scheduling is analogous to broadcast network trafficking
Facilitates obedience of the Syndication rules
Seamlessly navigate and consume pushed (broadcast) & pulled (internet) content using media bundles
enable content providers to attach rules metadata to their assets facilitating -
15
The Other Problem: Navigation
If you could get everything , how would you find anything ?
16
Rich navigation of content in a mosaic or grid format
Simplify ‘browsing’ for interesting content
Content ‘bundles’ give consumers related content
Browse Live, DVR, nDVR, on-demand, and internet content, all in an engaging consumer experince
Guides for STB, Mobile Devices, and PC with a consistent look and feel
Embrace and extend the in-channel guide
TV on demand video
Nexgen Set-Topwant some social with your tv?
Personaltv on demandtv on demand
Social nexgennexgen setset--toptop
Multi-platform tuvistatuvista
why social & tv. bits of history ..
� thin client � traditional web access
� quick race to the 1st million subscribers, then hit a wall
� traditional web access not the tv-web killer app
� consumers expect the web to build on a tv’s social aspects1.
� got the social roughly right
� but failed in content strategy
� lack of compelling content
� (versus, say Hulu)
� failed attempt to radically change syndication rules
� great social experience only works if you have killer content
1. Why WebTV failed to grow.
90’s .. presently
tv + social : strategic framework
tv (still) the mother ship of compelling branded content
web’s the hub of social, viral
tv+ social = tv +webeco-diversity of new media mashups
‘Overlays’ as design vocabulary
inline search. q&a
presence.chat
social bookmarkingclip.share.buy
tv.licio.us
socialtv
twitterQL
overlay web based experiences on evolving cable & iptv models
TV Create & Share
Social on TV
STB of Future
BT is teaming up with Microsoftto offer its television service viathe software giant's Xbox 360 console.
media access real-timemedia access
rich interactivity, rich services
Connected DVD player
OnOn--devicedeviceRich graphics
Context IntelligenceSocial Killer Apps
Enhanced ServicesEnhanced ServicesSocial ServicesIntermediaries
P2P
Distributed DevicesDistributed DevicesCompanion products.
AccessoriesP2P
Distributed DevicesDistributed DevicesCompanion products.
AccessoriesP2P
MS Wants Xbox 360: Your Ultimate Set-Top Box Netflix confirms XBox 360, PS3 and set-top box ambit ions
Increase client intelligence, Increase client intelligence, richer analyticsricher analytics
New (social) application domainsNew (social) application domains
Centrum Multivitamin Supplements
Time: 8:00am ~ 9:00am Skip DoseTaken
With foods
Snooze Details
Your 1st Med.
wellnesswellness
Continue game on STB
gamecontrols
1. Download Tetris for OCAP
2. Install3. Deploy4. Restore state5. Take control of screen6. Pause for user
Game Portal
gamesgames
compellingcompellinguseruser
experiencesexperiencesGestural remotesGestural remotes
Voice UI Voice UI -- Voice VistaVoice VistaVirtualVirtualworldsworlds
33--d d uiui
TV content
Pictures
Music
Web Content
Second Life (location)
HoPE Framework
PeripheralContext
CommunalContext
Context Analysis
AdvertiserAgent
Metering Agent
PersonalContext7
Radio content
Pictures
Music
Web ContentSecond Life (location)
CrossCross--platform platform –– stb.pc.mobilestb.pc.mobile
Static Image
Ad
Web conte
nt
Video ad
AppbusAppbusHoPEHoPE
Ad EngineAd Engine
rich, 3-d graphics platform
context intelligence
novel admodels
advancedanalytics
advanced interaction
models
social application domains (health/wellness, games,
search, commerce)
RichRichInteractivityInteractivity
inline search for tv
• tv search an unmet need
• state-of-the-art limited in facets
• support for automated extraction of rich feature vectors expensive, hard
inline search for tv
• tv search an unmet need
• state-of-the-art limited in facets
• support for automated extraction of rich feature vectors expensive, hard
• queries – visual, ambiguous
• crowdsourcing potential– humans good at interpreting
(unusual) features of a scene
– ‘intuitive’ answers to subjective questions
– diversity of answers � diversity of opinion
Q. what famous politico does thisvolleyballer resembleA. James Carville
inline search for tv
• content as scoping function for query, community– genre specific vocabularies
– viewing history as community predicate
user watching a rerun of the “FIFA World Cup” final from 2006
- Who is this?
- Where is this?
- What is this?
- How much is it?
- Custom Query
Submit Cancel
Proxy basedrouting
2-click query
Zinedine
Zidane..
Response from community directed
to tv
inline search
• content as scoping function for query, community– genre specific vocabularies
– viewing history as community predicate
• scaling issues in space, time and heterogeneity– ask on tv, answer on mobile
– scaling across the content, communities
querystructure
querypropagationmodel
responseaggregation
pedigree
cost/currency
horizontal
micropayment
women/health focusedBusiness focused
Reputation currencynone
broadcast Narrowcast(topic, buddy based)
social net trickle
open vocabulary Micro-language
3rd party (community specific)
none
clip-and-share for tv
• viral sharing ���� content & people discovery
• user participation exposes granular user engagement
• studio social networks ����
multi-platform media experience
clip-and-share for tv
• viral sharing ���� content & people discovery
• user participation exposes granular user engagement
• studio social networks ����
multi-platform media experience
• viral nirvana. subscriber acquisition cost $800 ����
$0
• high program cost ($10M/episode) ���� high value. high paranoia. fine print. highly conditional
Untidy conditionality in content sharingUntidy conditionality in content sharingwhat showwhat studiowhat artist
what episodewhat part of episode
explicitly ‘sharing activated’where (geography)
for how longto whom
People with the same subscription level
nexgen stb video
TuVistaanticipate, engage, extend sports experience
Personaltv on demandtv on demand
Social nexgennexgen setset--toptop
Multi-platform tuvistatuvista
Football Fan Experience
Fans sign-up for delivery of media bundles to their devices
View bundles via Screen3
Link to view richer content (browser, DVB-H, downloads)
Link to record on home PVR
Bundles include personalized ads and merchandising links
Link-in with SocialTV at home
Mobile Experience Stadium ExperienceHome Experience
View bundles on TV
Optionally view video on TV & related info on mobile device (as auxiliary screen)
Blend with Social TV, i.e. show friend bundle items to discuss (“buddy, check out these corner kick stats”)
View video replays, player bios, stats, ongoing games, etc.
Personalized ads for souvenir stands, concession stands, etc.
Other ideas from Motorola / Purdue eStadium trials
Cable WiFi/WiMaxWireless
Media Bundle
TV programs
radio programs
RSS feedsWeb pages
podcasts
music
images
What the Fans Want
AnticipateWhat will happen?
EngageWhat is happening?
ExtendWhat happened?
News & Information
- Who will play?
Replay
That was a fantastic goal!
Review & Discuss
The goals, decisions, performance…
Video
Fans very interested in seeing video replays of memorable events e.g. goals, significant play etc
Provide video clips during the game in one click
Provide access to all game video clips via the homepage
Entertain
During half time fans can enter competitions to win prizes
Fans can also express their views e.g. who is the best player in the match
Service operates via SMS or through web interface (WiFi)
Experience Vision Video
TuVista Soccer w control.exe
TuVista. User Feedback. Monetization Potential
Features Most Wanted
Live video of the game
View from your seat before you buy a ticket
Videos of the best moments after the game
Buying tickets
Search for videos from this season
Choose a camera angle for a clip
View Season Schedule
Live audio of the game
Slow motion video
Player statistics
what’s next
tv.next monetizationembrace & extend
internet style advertising- addressibility- Interactivity- engagement
privacyOpt-in.
Asynchronous serviceson a shared device
services
kinder, gentler Xboxlean back immersion
‘beyond the remote’ interaction
manageabilitystill about couch potatoes