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How to Improve Instruction and
Retention in Online Courses
Alisa Klinger, Ph.D. [email protected]
Christina Lau, MLS
Virtual Colleagues &
DE Teaching Team
How to increase retention, persistence,
and satisfaction
•Personalize and customize instruction for students and instructor(s)
•Encourage active learning
•Develop information competencies
•Increase communication
•Build community
•Enhance Writing Across the Curriculum
The Lone DE Instructor– What’s an instructor to do?
The Fully Loaded DE Instructor– What’s a campus to do?
Instructor Training &
Support• Boettcher, Judith V. “Teaching Online for the First
Time--The Quick Guide.” • Keramidas, Cathy, et al. “Saving Your Sanity When
Teaching in an Online Environment: Lessons Learned.”
• Pickett, Alexandra. “The Role of a Successful Online Instructor.”
• Savery, John R. “BE VOCAL: Characteristics of Successful Online Instructors.”
Best DE Practices • James, Pat, and Dan Barnett. “Online Teaching Tips.”
• “Online Pedagogy: Theories & Best Practices.”
• Pickett, Alexandra. “The Role of a Successful Online Instructor.”
• San Juan College. “Best Practices for Teaching Online.”
• Sloan Consortium. “Effective Practices.”
Online Community Building
• Dinkins, Shari. “Learning to Teach Tech-Savvy Students.”
• Fuller, Richard G. “11 Practice Priorities to Promote Empathy in Online Courses.”
• Liu, Xiaojing, et al. “Does Sense of Community Matter?”
• Rovai, Alfred. “Building Sense of Community at a Distance.”
Communication & Discussion
• Boettcher, Judith V. “The Dangers and Pitfalls of Communicating with Students; Or What NOT to Do When Communicating with Students on the Internet.”
• Brown, Ruth E. “The Process of Community-building in Distance Learning Classes.”
• Edelstein, Susan, and Jason Edwards. “If You Build It, They Will Come: Building Learning Communities through Threaded Discussion.”
• Levine, S. Joseph.. “The Online Discussion Board.”
Social Networking
• Dinkins, Shari. “Learning to Teach Tech-Savvy Students.”
• LaPadula, Maria. “A Comprehensive Look at Online Student Support Services for Distance Learners.”
Learner Support:Orientations for New DE
Students
• Lynch, Maggie McVay. "Effective Student Preparation for Online Learning."
Learner Support: Student Services Admissions; Academic
Advising; Career Counseling• Floyd, Deborah L., and Deborah Casey-Powell.
“New Roles for Student Support Services in Distance Learning.”
• LaPadula, Maria. “A Comprehensive Look at Online Student Support Services for Distance Learners.”
• Linder, Andrew. “Virtual Universities Need Real Guidance Counselors."
Academic Support
• Writing help
• Tutoring or supplemental instruction
• Academic success workshops
Learner Support: Library Services
• Costello, Barbara. “Using Blackboard in Library Instruction: Addressing the Learning Styles of Generations X and Y.”
• Gibbons, Susan. “Strategies for the Library: CMS Integration Barriers.”
• Havens, Barret C., and Michelle Drumm. “Getting a Foot in the Door: Experiments with Integrating Library Services into the Online Classroom.”
• Lawrence, Dan H. “Blackboard on a Shoestring: Tying Course to Sources.”
• Matthew, Victoria, and Ann Schroeder. “The Embedded Librarian Program.”
