Bt decor 500 user Guide from Telephones Online

Decor 500 ~ 4th Edition ~ 15th July ’03 ~ 5096

User GuideBT DECOR 500

This product is intended for connection to analoguepublic switched telephone networks and privateswitchboards in the United Kingdom.


Please open this page for an‘at a glance’ guide to your BT Decor 500


Please open this page for a further‘at a glance’ guide to your BT Decor 500

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Vol Handsfree SSecrecy

1571

ABC

GHI

PQRS

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JKL MNO

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Play

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1

At a glance

Volume button

Use to adjust thevolume duringhandsfree operation.

BT Answer 1571 indicator light

Will flash when a message is left onthe BT Answer 1571 network service.

Handsfree button

Allows you to hold aconversation over theloudspeaker withoutlifting the handset.

Secrecy button

Lets you talk tosomeone in thesame room withoutthe person you arecalling hearing you.

Store button

Use to store numbers in the memoryand to change the ringer and pitchvolume.

(R) Recall button

For use with a switchboard/PBX andBT Calling Features. Please contactyour switchboard supplier for moreinformation. For more information onBT’s Calling Features, please callFreefone 0800 800 152.

Redial/Pause button

Redials the last number called. Also,press to enter a pause when storing anumber in the memory.

Quickdial button

Allows you to dial up to ten numbersstored in the Quickdial memory at thetouch of two buttons.

Microphone

Use to talk to yourcaller in handsfreemode and forrecording your ownoutgoing messageand memos.

Telephone buttons

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Quickdial

Store

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Play

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BT Answer 1571 indicator light (LED)

Indicates the status of the telephone:

Light flashes quickly: When the phone rings. When you have messages left on BT Answer 1571 network service.

Light flashes slowly: When the phone is on hold. duringsecrecy mode.When storing numbers.

Light stays constantly lit: When handsfree is in use.

Message indicator light (LED)

Light constantly on: Answering machine is switched on. When you have no messages.

Light flashes: When you have messages.During playback of messages and memos.

While you are recording your outgoingmessage or a memo.

When the memory is full.

Answer on/off button

Switches theanswering machineon and off.

Volume buttons

Use to adjust theanswering machinevolume.

Delete button

Deletes recordedmessages andmemos.

Play button

Lets you playand pause yourmessages.

Stop button

To stop messageplayback.

Skip forward button

Lets you skipforwards throughyour messages andmemos.

Messageindicator light

When lit answeringmachine is on andflashes when newmessages are left.

Skip backward/Memo button

Lets you skipbackwards throughyour messages andmemos.

Also lets you recordmemo messages.

2

Answering Machine buttons


3

In this guide

At a glance 1-2

Introduction 4Unpacking your Decor 500 4For your records 4Safety information 4

Setting up 5

Using the telephone 8Making and receiving calls 8Last number redial 8Secrecy 8Music on hold 9Handsfree talking 910 number Quickdial memory 11BT Answer 1571 voice mail

indication 12

Using the answering machine 14

Switch on/off 14Outgoing messages 15Answer delay 17Memos 17Receiving messages 18Playing your messages

and memos 18Deleting messages 19Call screening/Call intercept 20Remote access 20

Help 23

General information 25Guarantee 25Technical information 26Switchboard compatibility 26

Wall mounting 27

Index 28

There is a detailed Index at the back of this user guide, please see page 28.

Hints and tips boxes

In this user guide, we’ve includedhelpful tips and important notes. They are shown in boxes like this.

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Unpacking your Decor 500

For your records

For guarantee purposes, proof ofpurchase is required, so please keepyour receipt.

Date of purchase:

Place of purchase:

Serial number (on the underside of the base unit):

Purchase price:


4

IntroductionYour Decor 500 has been designed for ease of use and made to thehigh standards set by BT. You can expect your Decor 500 to giveyou many years of trouble-free service.

Please read the instructions carefullybefore use and keep this User Guidefor future reference.

Safety information

GeneralSimply clean your Decor 500 with a damp (notwet) cloth, or an anti-static wipe. Never use household polish as this maydamage the product. Never use a dry cloth as this may cause staticshock.Do not open the Decor 500. This couldexpose you to high voltages or other risks.

EnvironmentalDo not expose to direct sunlight.

We recommend that you do not place the product on antique/veneered wood toavoid damage. Do not stand your product on carpets or othersurfaces which generate fibres, or place it inlocations preventing free flow of air over itssurfaces.Do not submerge any part of your product inwater and do not use it in damp or humidconditions, such as in bathrooms.Do not expose your product to fire, explosiveor other hazardous conditions.

If anything is missing, please contact yourplace of purchase immediately.

Decor 500 telephone

Screws, wall plugs and plinth (already attached) for wall-mounting.

One power supply(Item code 010198)

One telephone line cord


5

Setting up

Plan the location of yourDecor 500

Situate your Decor 500 close enough toa phone socket and mains power socketso that both cords will reach.

1 Plug the power cord intothe socket on the base

For desk mounting, please remove thewall-mounting plinth.

To prevent the cord being pulled outaccidentally, route the power cordthrough the groove as shown below.

2 Plug the adaptor into amains power socket andswitch on

Your Decor 500 will announce, ‘Answeron. Calls will be answered after 6 rings’and the message indicator light willcome on.

3 Plug the telephone linecord into the socket onthe base of the phone

Route the line cord through the grooveas shown below.

Powercord

Telephoneline cord

Your answering machineinforms you of the day andtime each message wasrecorded, so it is importantthat you set the correct dayand time. Your Decor 500uses the 12 hour clock.

In the event of a power failureyou will need to re-set the dayand time.

Press and hold the STOPbutton. The current daysetting will be announced.

Release the STOP button.

Press and release the � SKIPor SKIP � button to movebackwards and forwardsthrough the days of the week.

When the correct day isannounced, press and releasethe STOP button.

The day you have set isannounced and then the currenthour setting.

6


4 Plug the telephone linecord into the telephonewall socket

5 Set the day and time

Stop

Stop

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ip

Skip�

Stop

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Skip�

Stop

Stop

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ip

Skip�

Stop

Stop

Press and release the � SKIPor SKIP � button to select thecorrect hour.

When the correct hour isannounced, press and releasethe STOP button.

The hour you have set isannounced and then thecurrent minute setting.

Press and release the � SKIPor SKIP � button to select thecorrect minute.

When the correct minute isannounced, press and releasethe STOP button.

Your Decor 500 will announcethe day and time you have set.

Note

In the event of a power failure all the telephone features will still work,except for storing numbers in theQuickdial memory and setting theringer volume and pitch.

All answering machine messages andstored Quickdial memory numberswill be saved.

7


Helpline

If you have any problems setting upyour Decor 500, please call theHelpline on 0870 605 8047.

(Open 9am-5.30pm, Monday-Fridayand 9.30am-2.30pm Saturday).

Your Decor 500 is now ready for use.

To switch secrecy on and off

During a call press and releasethe SECRECY button.

The call indicator light willflash slowly to indicate thatsecrecy is on.

Your caller will be put on hold.If you have music on holdswitched on, both you and yourcaller will hear music whensecrecy is pressed.


8

Using the telephone

To make a call

Lift the handset and wait forthe dial tone.

Dial the telephone number.

To end a call

Replace the handset.

To receive a call

When the telephone rings thecall indicator light will flashquickly to indicate that thereis an incoming call. Simply

pick up the handset to answerthe call.

To redial the last numbercalled

Lift the handset.

Press the REDIAL button. Thelast number called is dialled.

A redial number can be nolonger than 32 digits.

Secrecy

When on a call you can talk to someonein the same room without your callerhearing

Making and receiving calls Last number redial

Redial

SSecrecy

To receive a call in handsfree mode

To switch music on hold on and off

Please note that the phonemust be on the hook first.

To switch on:

Press the STORE button.

Press the SECRECY button.

Press the 2 button.


To switch off:


Press the SECRECY button.

Press the 1 button.


Press the HANDSFREE buttonwhen the phone rings.

Handsfree

9


You can now talk to someonein the same room without yourcaller hearing.

Press and release theSECRECY button to return toyour caller.

Note

When secrecy is in use and anothertelephone connected to the same lineis picked up, secrecy is cancelled andthe call will be transferred to thattelephone.

To make a handsfree call

Press the HANDSFREE button.

The call indicator light willcome on and you will hear thedial tone.

Dial the telephone number.

You can now talk to your callerthrough the microphone, orpick up the handset to speakto your caller privately.

Handsfree talking

The handsfree feature allows you touse the phone without picking up thehandset, giving you more freedomwhen you are speaking on the phone.You can hear the caller's voice throughthe in-built speaker.

Music on hold

If you put a call on hold your caller willhear music.

SSecrecy

SSecrecy

SSecrecy

Handsfree

Store

Store

2ABC

Store

Store

1

10


There are 3 volume settings to choose from: HIGH, LOWor OFF. The default setting isHIGH.

Ensure the handset is on thecradle.

Press the STORE button. Thecall indicator light will flash.

Press the ✱ button.

Press either, 1 for HIGH, 2 forLOW or 3 for OFF.


You will hear a confirmationtone.

(If the ringer is set to OFF, the call indicator light will stillflash to indicate someone iscalling you).

To set the ringer volume

The ringer pitch can be set to:HIGH, MID or LOW. The default setting is HIGH.



Press the # button.

To set the ringer pitch

Store

Store

1

2ABC

3DEF

Store

Note

You can swap between using thehandset and handsfree during a call.

If using the handset, press theHANDSFREE button and replace thehandset to talk in handsfree mode.

If using handsfree mode, lift the handsetto talk privately to your caller and thehandsfree mode will be switched off.

To change the volume whenusing handsfree

You can adjust the speakervolume when you are on ahandsfree call.

Press the VOL – + button.

There are 8 levels to choosefrom. It is pre-set to the mid-range level.

Press and release the VOL – + button to moveup through the levels. Whenthe maximum level is reachedyou will return to the lowestlevel.

Note

You can only change the volume of a call when using handsfree.

Vol

Vol

11


To dial a number in theQuickdial memory

Lift the handset and wait forthe dial tone.

Press the QUICKDIAL button.

Press the memory locationnumber between 0 and 9under which the number isstored.

The number is dialledautomatically.

Note

You can mix manual and memorydialling as required, for example, youcan dial the area code 020 8 304from the memory and then completethe number manually.

Quickdial

Press either, 1 for HIGH, 2 forMID or 3 for LOW.



10 Number Quickdialmemory

You can store 10 of your mostfrequently used telephone numbers inthe Quickdial memory. Please notethat numbers can be no longer than 20digits long.

To store a number in theQuickdial memory



Press the memory locationnumber between 0 and 9under which you want to storethe number.

Enter the telephone numberyou want to store, includingthe area code if applicable.

Store

1

2ABC

3DEF

Store

Store

Note

To enter a pause in a storednumber, press the button inthe place where you want to enterthe pause.

Redial




12

To delete a number in theQuickdial memory



Press the memory locationnumber between 0 and 9under which you have storedthe number you wish to delete.



Alternatively, any existingnumber stored in theQuickdial memory can beoverwritten by entering a newnumber under the samememory location number.Simply follow the instructionsunder, ‘To store a number inthe Quickdial memory’, aspreviously shown.

Store

Store

BT Answer 1571 voicemail indication

If you have subscribed to BT’s BTAnswer 1571 or Call Minder, yourDecor 500 will indicate when you havereceived a voice message by themessage waiting indicator lightflashing.

BT Answer 1571 and Call Minder areinvisible answer machines located atyour local exchange which will takemessages when you are out, engagedon another call or on the Internet.

To enable your Decor 500 to let youknow you have messages you must firstsubscribe to a BT messaging service.

BT Answer 1571 is a basic answeringservice and is completely free ofcharge. To activate the service, dialFreefone 0800 003 800.

For information on Call Minder, call BTon Freefone 0800 800 150. This is achargeable Service.

Note

The message indicator light will flashuntil you have listened to all of yourvoice messages.


13

IMPORTANT

After an incoming call, or after liftingthe handset, your Decor 500 willcheck the line for any messages. Youwill experience about a 1 minutedelay before the message waitingindicator light flashes if messageshave been left.

Note

The message waiting indicator isactivated by a stuttered dial tone which you can hear when you pick up your phone. BT Calling Features,such as Call Diversion and CallBarring use a stuttered dial tone sotherefore will cause the messagewaiting indicator to flash even if nomessages have been left.


14

Using the answering machine

To switch the answeringmachine on and off

Your Decor 500 is pre-set toAnswer On.

Press the ANS ON/OFF buttonto switch the answeringmachine off. You will hear,‘Answer off ’, and the messagelight will turn off. Your Decor500 will now not be able torecord answering machinemessages.

Press the ANS ON/OFF buttonto switch the answeringmachine on. You will hear,‘Answer on’, and your currentoutgoing message isannounced. The message lightwill come on and your Decor500 will now be able to recordanswering machine messages.

To adjust the base unitloudspeaker volume

The loudspeaker volumeranges from 0-9 plus H, where0 is off and H is the maximumlevel. The default loudspeakervolume is 5.

Press the VOL + button on thebase to increase the volume.

Press the VOL – button on thebase to decrease the volume.

If you adjust the loudspeakervolume when the answeringmachine is not being used, abeep sounds at each press.When the volume reaches itshighest or lowest level twobeeps will sound.

Anson off

Anson off

Vol

Vol

Note

If your answering machine isswitched of f, it will answer after 20 rings.

15


Outgoing messages

The outgoing message is the messageyour caller hears when your Decor 500answers a call.

Your Decor 500 comes with 2 pre-recorded outgoing messages tochoose from as follows:

Answer and record allows callers toleave a message, whilst Answer Onlydoes not.

The default outgoing message isAnswer and Record.

Pre-recorded outgoing messages:

Answer and Record

‘Hello, your call cannot be taken at themoment, so please leave your messageafter the tone.’

Answer Only

‘Hello, your call cannot be taken at themoment and you cannot leave a message,so please call later.’

You can use either of these outgoingmessages or you may wish to recordyour own. You can record your ownoutgoing message up to 3 minutes long.See opposite, ‘To record your ownoutgoing message’.

To select or record your ownAnswer and Record outgoingmessage

Press and hold the ANSON/OFF button. Your Decor500 will announce, ‘Please selectoutgoing message’.

To select Answer and Record:

Press the � SKIP button.

Your selected outgoingmessage will be announced.

Your Decor 500 will then inviteyou to record your ownoutgoing message.

You can choose to record your own outgoing message or just leave your Decor 500set to its pre-recordedoutgoing message.

To record your own Answer and Record outgoing message:

Press and hold down the� SKIP button.

You will hear, “Please speakafter the tone. To end recording,release the button.”

After the tone, speak youroutgoing message clearlyabout 15–30cm from themicrophone. The messagelight will flash duringrecording.

Anson off

�Sk

ip

Skip�

Stop

�Sk

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Skip�

Stop

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Press and hold the ANSON/OFF button your Decor500 will announce, “Pleaseselect outgoing message”.

To select Answer only:

Press the SKIP � button.

Your selected outgoingmessage will be announced.

Your Decor 500 will then inviteyou to record your outgoingmessage.

You can choose to record yourown outgoing message or justleave your Decor 500 set to itspre-recorded outgoingmessage.

To record your own AnswerOnly outgoing message:

Press and hold down theSKIP � button.

Your Decor 500 will announce,‘Please speak after the tone. Toend recording, release the button’.

To delete your own outgoingmessage and re-instate thepre-recorded message

Press and hold the ANSON/OFF button. Your Decor500 will announce, ‘Please selectoutgoing message’.

To select Answer and Record:

Press the � SKIP button.

To select Answer Only:

Press the SKIP � button.

While the outgoing message is being played back, press theDEL button. You will hear abeep and then the pre-recorded outgoing messagewill be played back to you.

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Skip�

Stop

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Stop

Anson off

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Skip�

Stop

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Del

Release the � SKIP button toend recording. Your Decor 500will announce “Your outgoingmessage is…” and will playyour message back to you.

�Sk

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Skip�

Stop

To select or record your own Answer onlyoutgoing message

After the tone, speak youroutgoing message clearly about15-30 cm from the microphone.The message light will flashduring recording.

Release the SKIP � button toend recording. Your Decor 500will announce, ‘Your outgoingmessage is...’ and will play yourmessage back to you.

Anson off

�Sk

ip

Skip�

Stop

17


To check the answer delaysetting

Press the SKIP � button. Thecurrent answer delay settingwill be announced.

To change the answer delaysetting

Press and hold down theSKIP � button to skip throughthe answer delay settings.

Release the button when youhear the setting you want.

The new answer delay settingwill be announced.

Memos

You can use your Decor 500 to recordmemos that can be played back byanother user. Memos are stored on theanswering machine like caller’smessages and can be any length up tothe maximum recording time available(12 minutes). Memos can be playedback in the same way as answeringmachine messages, see page 18, ‘To playback messages and memos’.

Press and hold down the� SKIP button. Your Decor 500will announce, ‘Please speakafter the tone. To end recording,release the button’.

Speak your memo. The messagelight will flash during recording.

To end recording, release the� SKIP button.

To record a memo

�Sk

ip

Skip�

Stop

�Sk

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Skip�

Stop

�Sk

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Skip�

Stop

�Sk

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Skip�

Stop

Answer delay

Answer delay sets the number of timesyour Decor 500 will ring before theanswering machine picks up your calland starts playing the outgoingmessage. The default setting is 6 rings.

You can change this setting to between2 and 9 rings or time saver.

Time Saver

The time saver feature is useful if youare out and want to ring in and check ifyou have received any new messages.

If your answering machine is set totime saver you can check whether youhave new messages or not before youranswering machine actually answersyour call. If you have new messagesyour answering machine will answerafter 2 rings, if you do not have anynew messages, it will not answer until 6 rings. This enables you to hang upbefore you are connected, saving youtime and the cost of the call.

18


To play back messages andmemos

Press the PLAY button. YourDecor 500 will announce howmany messages you have.

Your messages and memoswill be played back in theorder they were received andthe day and time they wererecorded will be announced.

Both new and old messageswill be played.

Whilst messages are beingplayed back:

To pause playback:

Press the PLAY/PAUSE buttonto pause message playback.

Press the PLAY/PAUSE buttonto resume playback.

Playing your messagesand memos

When you have new messages themessage light will flash.

Play

Play

Play

Receiving messages

In order to receive messages yourDecor 500 answering machine should be:

Switched ON

(See, ‘To switch the answering machineon and off ’, on page 14).

Set to Answer and Record

(See, ‘To select your outgoing message’,on page 15).

Callers can leave a message of up to 3 minutes long. However, your Decor500 will terminate a call under certainconditions:

• If a caller pauses for more than 4 seconds when leaving a message.

• If the memory becomes full duringrecording.

• Memory full.If the answering machine memorybecomes full the message light willflash.Your Decor 500 will not record anymore answering machine messagesand you will not be able to record a new outgoing message or recordmemos.

To clear space in the memory you will need to delete some or all of yourmessages. See page 19, ‘To deleteindividual messages’.

19


During message playback:

Press the DEL button whilethe message is being played.

You will hear, ‘Message deleted’,and the next message will beplayed.

To delete individual messages

Wait until playback of allmessages has finished and youhear, ‘End of messages. To deleteall messages, press delete’. An eight second countdownwill then begin. Press the DELbutton during the 8 secondcountdown. Your Decor 500will announce, ‘All messagesdeleted’.

To delete all messages

�Sk

ip

Skip�

Stop

�Sk

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Skip�

Stop

Stop

Del

Del

To skip forwards throughmessages:

Press the SKIP � button toskip forwards to the start ofthe next message.

To skip backwards throughmessages:

Press the � SKIP button onceto skip back to the start of thecurrent message.

Press the � SKIP button twiceto skip back to the previousmessage.

To stop message playback:

Press the STOP button.

When you reach the lastmessage you will hear, ‘End ofmessages. To delete all messages,press delete’. A silent eightsecond countdown will thenbegin.

If you wish to delete all yourmessages, press the DEL buttonwithin the 8 second countdown.Your Decor 500 will announce,‘All messages deleted’.

If you do not want to delete all your messages do not pressthe DEL button, simply let thecountdown continue. A beepwill sound to indicate that thecountdown has ended.

�Sk

ip

Skip�

Stop

Deleting messages

Note

You have 8 seconds to cancel the deletemessages by either lifting the handset or pressing the button. If this isdone then no messages will be deleted.

Handsfree

Del

Del

20


Press the DEL button.

Your Decor 500 will announcethe current security code.

To check your security code

Press and hold down the DELbutton. You will hear, ‘Securitycode setting’.

Release the DEL button. Youwill hear, ‘First digit’.

Use the � SKIP or SKIP �

buttons to move up and downthrough the digits. Eachnumber is announced as youskip through.

When you hear the numberyou want, press the DEL button.

You will then hear, ‘Seconddigit’. Choose the second digitusing the same procedure andrepeat again for the third.

When you have set all threedigits, your new security codewill be announced.

To change your security code

Remote access

Remote access allows you to switchyour answering machine on and off andlisten to your messages from anyTouchtone telephone.

To protect your privacy, messages canonly be accessed by entering a 3-digitsecurity code. The pre-set code is 000.If you change your security code it isadvisable to make a note of itsomewhere safe.

Del

Del

Del

�Sk

ip

Skip�

Stop

Del

Call screening/Call intercept

You can let your Decor 500 answer anincoming call and hear your caller’s voicethrough the loudspeaker. You can thendecide whether to take the call or not.

To screen calls, make sure that theanswering machine is switched on andensure that the loudspeaker volume isset to an audible level.

When the phone rings, let theanswering machine take the call andlisten to your caller start to leave amessage.

If you decide you want to speak to thecaller in person, pick up the handset.Your Decor 500 will automatically stoprecording and you can speak to yourcaller as normal.

21


Note

If you enter the wrong security code you will hear, ‘Incorrect security code,please enter your security code’. If youenter the wrong code again you willhear, ‘Incorrect security code, thankyou for calling’ and the line will bedisconnected.

Operating your Decor 500remotely

To operate your Decor 500remotely

Call your Decor 500 phonenumber.

After listening to the outgoingmessage press the ✱ buttonon the phone you are using.You will hear, ‘Please enter yoursecurity code’. You have 8seconds to begin entering yourcode. If you do not, you willhear, ‘Thank you for calling’ andthe line will be disconnected.

Enter your security code.

You will hear ‘You have ‘x’ newmessages’ and the messagesare played, or ‘You have nonew messages’. At the end ofyour messages your Decor 500announces ‘To hear the mainmenu press 1’.

You now have 8 seconds toenter the main menu beforeyour Decor 500 hangs up.

Follow the instructions in themain menu to control youranswering machine (see ‘Remoteaccess menu’, page 22).

To hear the main menu.

To play all messages.

To play new messages.

During playback:

To skip back during messages.

To delete messages.

To skip forward duringmessages.

To set answer on or off.

To hear the outgoing message menu.

To play outgoingmessage.

To record Answer andRecord.

To record Answer onlyoutgoing message.

To select Answer andRecord outgoingmessage.

To select Answer onlyoutgoing message.

To set a new security code.

To set the day and time.


22

To switch on your answeringmachine from another phone

This is useful if you forgot toturn on your answering machinebefore going out.

Ring your Decor 500 phonenumber. After 20 rings yourmachine will then answer thecall. You can then access yourDecor 500 as described on theprevious page. To switch youranswering machine on, pressthe 7 button from the remotemain menu.

7PQRS

Note

You can use the convenient RemoteAccess card, supplied with this phone.

5JKL

6MNO

Remote access menu

1

2ABC

3DEF

4GHI

5JKL

6MNO

7PQRS

8TUV

2ABC

3DEF

4GHI

9WXYZ

0

23

HelpIf you have any problems using your Decor 500 this section givesyou the most common solutions.


No dialling tone

Check that the telephone line cord iscorrectly connected to the wall socketand the phone.

The phone does not ring

Check that the ringer volume is notswitched to off, see page 10.

Check that the telephone line cord iscorrectly connected to the wall socketand the phone.

Are there too many other phonesconnected to the same line? See page 26,‘How many telephones can you have?’

Outgoing message does not record

Speak clearly, close enough (15-30cm)to the microphone when recordingyour message.

Check that the memory is not full.

Incoming messages do not record

Check that the answering machine isswitched ON, see page 14.

Check that the answering machine isset to Answer and Record, see page 15,‘To select or record your own Answerand Record outgoing message’.

Check that the memory is not full. You may need to delete some messages,see page 19.

Messages not deleted

Make sure you do not lift the handsetor press the handsfree button duringthe 8 second countdown.

Any action during the 8 seconds willsave the deleted messages.

You cannot hear your messagesduring playback

The loudspeaker may be set too low. Increase the volume using the

button.Vol


24

You have forgotten your remoteaccess security code

Press the DEL button. The currentsecurity code will be announced.

Your Decor 500 cannot be operatedremotely from another phone

Check that the phone you are using is aTouchtone phone or is set to tone dialling.

Check that you are using the correctsecurity code. See above to check your code.

When entering your code, make sureyou allow enough time, at least 2seconds, between digits for your Decor500 to recognise each one.

Some cordless telephones andpayphones are not compatible.

Helpline

If you are still having difficultiesusing your Decor 500, please contactthe Helpline on 0870 605 8047.

(Open 9am-5.30pm, Monday-Fridayand 9.30am-2.30pm Saturday).


25

General information

Guarantee

Subject to the terms listed below theguarantee will provide for the repair of,or at BT’s or its agent’s discretion theoption to replace the Decor 500, or anycomponent thereof, which is identifiedas faulty or below standard, or as aresult of inferior workmanship ormaterials. Products over 28 days oldfrom the date of purchase may bereplaced with a refurbished or repaired product.

The conditions of this guarantee are:

• The guarantee shall only apply todefects that occur within 12 monthsfrom the date of purchase, providedthat the equipment is sent to therepair address within this period.

• This guarantee does not cover anyfaults or defects caused by accidents,misuse, fair wear and tear, neglect,tampering with the equipment, or anyattempt at adjustment or repair otherthan approved agents.

• This guarantee does not affect yourstatutory rights.

Within the 12 month guaranteeperiod:

If you experience a problem with yourDecor 500 please read the Help sectionon page 23 or call the Helpline on 0870 605 8047. Calls are charged atNational rates.

In the unlikely event of a defectoccurring, please return the product,with the receipt, to the place of purchase.

Outside of the 12 month guaranteeperiod:

If your product needs repair after theguarantee period has ended, the repairmust meet the approval requirementsfor connection to the telephonenetwork. We recommend that you callthe Helpline on 0870 605 8047 forinformation on our recommended repair agents.

If you have to return yourDecor 500

Pack the unit securely, preferably in theoriginal packaging. All parts must bereturned including the mains poweradaptor. We cannot take responsibilityfor goods damaged in transit.

26


Technical information

How many telephones can you have?

All items of telephone equipment havea Ringer Equivalence Number (REN),which is used to calculate the numberof items which may be connected toany one telephone line. Your Decor 500has a REN of 1. A total REN of 4 isallowed, if the total REN of 4 isexceeded, the telephones may not ring.With different telephone types there isno guarantee of ringing, even when theREN is less than 4.

Switchboard compatibility

This product is intended for use withinthe UK for connection to the publictelephone network and compatibleswitchboards, which support tonedialling and time break recall. If in doubtplease consult your service provider.


27

Wall mounting

1. Position the cables through the wall mounting plinth as shown in the diagram.

2. Secure the wall mounting plinth into the holes on the base of thephone.

3. Swing down the wall mounting plinth into the top hole.

4. Drill 2 holes, 25mm deep using a 3mm drill, for the screws using the template. Ensure that you do not drill into any hidden wiring orpipes. Insert the wall plugs provided and then insert a screwinto each hole. Leave 2-3mm between the head of the screwand the wall.

5. Position the product onto the screws.

6. Drop down to secure.

Handset hook

Keeps the handset in place when the Decor 500 is wall mounted.

Revolve the handset catch on the baseunit. The handset will now be able torest on the hook when wall-mounted.

4

5


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Index

Answering machine 14answer delay 17call screening/intercept 20deleting messages 19memo 17on/off 14outgoing message 15playback 18receiving messages 18remote access 20record outgoing message 15-16skip forward/backward 19time/day set 6

At a glance 1

BT Answer 1571 12

Call screening/intercept 20Calls

end 8handsfree 9make 8receive 8redial 8secrecy 8

Dayset 6

Deleteentry from quickdial memory 12messages 19outgoing message 16

Guarantee 25

Handset hook 27

Handsfree talking 9Help 23Helpline 7

Loudspeaker volume 14

Make a call 8Memo 17Music on hold 9

On/offanswering machine 14music on hold 9secrecy 8

Pause 11

Playback messages 18Pre-recorded outgoing message 15

Quickdial memory 11delete a number 12dial a number 11enter a pause 11store a number 11

Receive a call 8Record

memo 17own outgoing message 15-16

Redial 8Remote access 20Ringer Equivalence Number (REN) 26Ringer pitch 10Ringer volume 10


29

Safety information 4Secrecy 8Security code 20Setting up 5Skip forward/backward 19Switchboard compatibility 26

Technical information 26Telephone line cord 5Time

set 6

Voice mail indication 12

Volumehandsfree 10loudspeaker volume 14ringer 10

Wall mounting 27


R&TTE Directive

This product is intended for use within the UKfor connection to the public telephone networkand compatible switchboards.

This equipment complies with the essentialrequirements for the Radio Equipment andTelecommunications Terminal EquipmentDirective (1999/5/EC).

Declaration of Conformance

Hereby, Suncorp Technologies, declares thatthis Decor 500 is in compliance with theessential requirements and other relevantprovisions of Directive 1999/5/EC.

The Declaration of Conformance for the Decor 500 is published on the web site:

http://www.suncorptech.com/bt


Visit us at www.bt.com

Offices worldwide

The telecommunications services described in this publicationare subject to availability and may be modified from time to time.Services and equipment are provided subject to BritishTelecommunications plc’s respective standard conditions of contract. Nothing in this publication forms any part of any contract.

© British Telecommunications plc 2003.Registered Office: 81 Newgate Street, London EC1A 7AJ.Registered in England No. 1800000.BT Decor 500 (07/03) 3Designed and produced by The Art & Design Partnership Ltd.Printed in China

Technology

Bt decor 500 user Guide from Telephones Online