Bt freestyle 2500 User Guide from Telephones Online

BT Freestyle 2500 – Edition 05 – 12.12.03 – 53011

User GuideBT FREESTYLE 2500

5301 BT Freestyle 2500 UG [5] 22/1/04 8:41 am Page 1


Section

Digital call quality with a range of up to 300 metresoutdoors and up to 50 metres indoors.

10 Number Quickdial directory.

Caller Display, to see who is calling and keep track ofunanswered calls.

Answering machine with up to 10 minutes recording time.

Play, repeat and delete your messages from almost anyother phone.

Option to use the pre-recorded outgoing messages orrecord your own.

BT Freestyle 2500 is a Digitally Enhanced CordlessTelephony product and GAP compatible.

Welcome…to your BT Freestyle 2500 Digital Cordless Telephone and Answering Machine.



Section

This User Guide provides you with allthe information you need to get themost from your phone.

You must first set up your machinebefore you can use it. This doesn’ttake long and is easy to do. Justfollow the simple instructions on the next few pages.

Need help?

If you have any problems setting up or using your BTFreestyle 2500, contact the Helpline on 0870 240 3962.

Alternatively, you may find the answer in ‘Help’ at theback of this guide.

Got everything?

Freestyle 2500 answering machine base

Freestyle 2500 handset with belt clip

2 x NiMH AAA rechargeable batteries

Battery compartment cover

Mains power adaptor

Telephone line cord

In addition, if you have purchased a BTFreestyle 2500 withmultiple handsets youwill receive the followingfor each handset:

Freestyle 2500 charger

2 x NiMH AAA rechargeable batteries

Battery compartment cover

Mains power adaptor



Getting startedLocation . . . . . . . . . . . . . . . . . . . . . .6Setting up . . . . . . . . . . . . . . . . . . . .6Set the day and time . . . . . . . . . . . . .7Check day/time . . . . . . . . . . . . . . . . .8Default settings for your BT Freestyle 2500 . . . . . . . . . . . . . . .9

Getting to know your phoneHandset buttons . . . . . . . . . . . . . . . .10Handset display icons . . . . . . . . . . . . .11Base/Answering machine . . . . . . . . . .12Navigating the menus . . . . . . . . . . . .13Menu map . . . . . . . . . . . . . . . . . . . . .14

Using the phoneMake a call . . . . . . . . . . . . . . . . . . . .15Preparatory dialling . . . . . . . . . . . . . .15End a call . . . . . . . . . . . . . . . . . . . . .15Receiving calls . . . . . . . . . . . . . . . . .15Earpiece volume . . . . . . . . . . . . . . . .15Handsfree . . . . . . . . . . . . . . . . . . . . .16Secrecy . . . . . . . . . . . . . . . . . . . . . .17Redial . . . . . . . . . . . . . . . . . . . . . . . .17Page the handset(s) . . . . . . . . . . . . . .18Internal calls . . . . . . . . . . . . . . . . . . .18Transferring calls . . . . . . . . . . . . . . . .18

Quickdial directory . . . . . . . . . . . . . . .19Store a number . . . . . . . . . . . . . . . . .19Dial/view a number . . . . . . . . . . . . . .19Edit/delete a number . . . . . . . . . . . . .20Delete all Quickdial entries . . . . . . . .20

Handset settingsRinger melody . . . . . . . . . . . . . . . . .21Ringer volume . . . . . . . . . . . . . . . . .21Handset ringer off/on . . . . . . . . . . . .21Base ringer off/on . . . . . . . . . . . . . . .22Keypad lock . . . . . . . . . . . . . . . . . . .22Restore default settings . . . . . . . . . . .23Default handset settings . . . . . . . . . . .23

Caller Display Caller Display . . . . . . . . . . . . . . . . . .24Using the Calls list . . . . . . . . . . . . . . .24View/dial a number . . . . . . . . . . . . . .25Delete a number . . . . . . . . . . . . . . . .25Delete the entire Calls list . . . . . . . . .25

4 In this guide



5In this guide

Answering machineSwitch on/off . . . . . . . . . . . . . . . . . .26Loudspeaker volume . . . . . . . . . . . . .27Outgoing messages . . . . . . . . . . . . . .28Answer and Record . . . . . . . . . . . . . .28Answer Only . . . . . . . . . . . . . . . . . . .28Select answer mode . . . . . . . . . . . . .29Record your own outgoing message . .29Play/check outgoing message . . . . . . .30Reinstate pre-recorded outgoingmessages . . . . . . . . . . . . . . . . . . . . .30Memory full . . . . . . . . . . . . . . . . . . .30Answer delay . . . . . . . . . . . . . . . . . .31Check answer delay setting . . . . . . . .31Working with a fax machine . . . . . . . .32Audible message alert . . . . . . . . . . . .32Playing your messages . . . . . . . . . . . .33Delete individual messages . . . . . . . .33Delete all old messages . . . . . . . . . . .34Call screening . . . . . . . . . . . . . . . . . .34Record a memo . . . . . . . . . . . . . . . . .35

Remote accessTo change the security code . . . . . . . .36Switch answering machine on . . . . . . .36Check for messages . . . . . . . . . . . . . .37Message playback . . . . . . . . . . . . . . .37

Additional handsetsRegistering a BT Freestyle 2500handset . . . . . . . . . . . . . . . . . . . . . . .38Registering another GAP compatible handset . . . . . . . . . . . . . .39De-registering a handset . . . . . . . . . .39

HelpReplacing the handset batteries . . . . .40

General informationSafety . . . . . . . . . . . . . . . . . . . . . . .43Guarantee . . . . . . . . . . . . . . . . . . . .46

Technical informationHow many telephones can you have? . .48R&TTE . . . . . . . . . . . . . . . . . . . . . . .48Declaration of conformance . . . . . . . .49Connecting to a switchboard . . . . . . .49Switchboard external line access code .49Insert a pause . . . . . . . . . . . . . . . . . .50Recall(R) . . . . . . . . . . . . . . . . . . . . . .50Dialling mode . . . . . . . . . . . . . . . . . .51



WARNINGDo not place your BT Freestyle2500 in the bathroom or otherhumid areas.

Handset rangeThe handset reception range fromthe base is up to 300m outdoorsand up to 50m indoors. Thick stonewalls can severely affect the range.

Signal strengthThe symbol on your handsetscreen indicates when you are inrange. When you are out of range,it flashes and the screen displaysOUT OF RANGE.

IMPORTANTDo not connect the telephone lineuntil at least one of the handsets isfully charged.

The base station must be pluggedinto the mains power at all times.

Location

You need to place your BT Freestyle 2500 within 2metres of a mains power and telephone socket so thatthe cables will reach.

Make sure it is at least 1 metre away from otherelectrical appliances to avoid interference.

Your BT Freestyle 2500 works by sending radio signalsbetween the handset and base. The strength of thesignal depends on where you site the base. Putting it ashigh as possible ensures the best signal.

Setting up

1. Plug the mains power cable into the base.

The green Power/In use light comes on and theanswering machine is switched On.

Getting started6

Which socket?

Power socket

Telephone line socket



2. Insert the 2 x AAA NiMH batteries supplied into thehandset. Slide the battery compartment cover into place.

3. Charge the handset for at least 16 hours by placing thehandset on the base. The red Charging light comes on.

The handset is pre-registered to the base as HS 1. This is shown on the display. When the handset is fullycharged the display shows the symbol.

4. After 16 hours, plug the telephone line cord into your BT Freestyle 2500 base and the telephone wall socket.

Set the day and time

Your BT Freestyle 2500 answering machine automaticallyadds the day and time to all messages and memosrecorded. The default setting is Saturday 12:01pm.

7Getting started

The red Charging light stays oneven when the batteries are fullcharged.

Talk/Standby timeUnder ideal conditions, fullycharged handset batteries shouldgive about 10 hours talktime or100 hours standby on a singlecharge.

Battery low warningIf the symbol is flashing, youwill need to recharge your handsetbefore using it.

Battery performanceTo keep your batteries in the bestcondition, leave the handset offthe base for a few hours at a time(after the initial 16 hour charge).New NiMH batteries do not reachfull capacity until they have been innormal use for several days

Running the batteries right downat least once a week will help themlast as long as possible.

The charge capacity ofrechargeable batteries will reducewith time as they wear out, soreducing the talk/standby time ofthe handset. Eventually they willneed to be replaced. New batteriescan be obtained from the BTFreestyle Helpline 0870 240 3962.



1. Press and hold until you hear “Please set day andtime” and the current setting on the message counterflashes.

2. Press or to hear and select the day then pressto confirm.

You can scroll through the settings by holding down thebutton. 1 = Monday, 7 = Sunday.

3. Press or to hear and select the hour then pressto confirm.

4. Press or to hear and select the minute thenpress to confirm.

The day and time setting is announced in full.

Check day/time

1. Press and release . The current day and time areannounced.

Your BT Freestyle 2500 is now ready for use and theanswering machine is switched ON.

Time/Set

Time/Set�

�

Time/Set

�

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Time/Set

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Time/Set

8 Getting started



9Getting started

Voice promptsWhile operating your BT Freestyle2500 from time to time you willhear useful voice prompts.

HelplineIf you have any difficulties settingup your BT Freestyle 2500, pleasecall the BT Freestyle Helpline on0870 240 3962.

Default settings for your BT Freestyle 2500Feature Setting

Day/Time Saturday 12:01pm

Answer Delay Your answering machinewill answer after 6 rings.

Audible Message Alert Tone OFF

Outgoing message Answer and Record “Hello,your call cannot be take atthe moment so please leaveyour message after thetone”.

Answer Mode ON

Base loudspeaker volume ON

Base ringer ON



Quickdial

Clr.

1 2 3

4 5 6

7 8 9

0

GHIVol.

PQRS

MNO

WXYZ

DEFABC

JKL

TUV

Redial Cal

lsProgR

Handsfre

eIntercom

Getting to know your phone10

QuickdialUsed to store and dial up to 10

numbers, page 19.

RedialUsed to redial one of the last 10

numbers called, page 17.

R/IntercomUsed when connected to a

switchboard/PBX page 50, andwith some BT Calling Features.

Press and hold to makeinternal calls with another

BT Freestyle 2500handset, page 18.

TalkPress to make, receive and end

phone calls, page 15.

✱ /BellPress and hold to switch the ringer

on/off, page 21.

ClrUsed to delete digits, page 15and to switch Secrecy on and off,page 17.

CallsOpens the Calls list, page 25.

Prog/HandsfreePress to activate handsfree(loudspeaker) mode, page 16.Press and hold to setmenu options.

#/LockPress and hold to lock/unlock thekeypad, page 22.

Handset buttons



11Getting to know your phone

Steady Flashing

In range Out of range

Handset in use Incoming call

Secrecy

Ring volume off

Keypad lock on

Making internal callor transferringexternal call

Steady Flashing

Missed call(s)

Battery empty Battery low

Battery half full

Battery full

Directs you back inthe calls list

Directs you forwards inthe calls list

Handset display icons – These are the symbols you will see on your handset’s screen.

* For these features to work you must subscribe to your Network Provider’s Caller Display services.



Pin Set SelectOGMTime/Set

PageAns.

On/Off

StopDel.

Charging

Messages

In Use

Ans On/Off

Play

Pause

Vol.

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+BT Freestyle 2500

12 Getting to know your phone

Base/Answering machine

Time/setPress to hear thecurrent date/time.Press and hold toset new date/time,page 7.

Pin setSet a security codefor remote access,page 36.

SelectSelect the Answer Mode,page 29.

OGMRecord your own outgoingmessages, page 29.

PagePage the handset,page 18. Or use toregister additionalhandsets to theBT Freestyle2500 base.

DeleteDeletes messages,page 33.

Play/PausePress to play backmessages, press again topause, page 33.Press and hold to record amemo message, page 35.

Ans On/Off/StopSwitch the answeringmachine on/off, page 26.Stops messages beingplayed, page 33.Press and hold to switchthe base ringer off or onagain.

>/Answer DelaySkip forward through yourmessages, page 33.Press and hold toadjust the number of rings before youranswering machinetakes a call, page 31.

</Message alertSkip backwardthrough yourmessages, page 33.Press and hold toturn on/off theaudible alert whenyou have newmessages, page 32.

VolAdjust the baseloudspeaker volume.

Ans On/Off light

Charging light

In-use light

Message counter/Display



13

Navigating the menus

Your BT Freestyle 2500 handset features an easy touse menu system. Have a look at the menu map on thenext page.

When the handset is switched on and in standby:

1. Press and hold to open the main menu and select the

function you want by pressing - or the , orbutton.

For example, to change the ringer melody:

1. Press and hold , a P appears in the handset display,then . Now select the melody by pressing - .

2. Press press to confirm.Prog

915

Prog

Redial

CallsQuickdial90

Prog

Getting to know your phone



14

Menu map

Getting to know your phone

0

4

5

6

9

R

Quickdial

Quickdial

Calls

Redial

Quickdial

Calls Delete calls list

Delete Quickdial numbers

Enter Quickdial no. to store Enter mem. location (0 – 9)

Calls list

Dial

Prog Press and hold until display shows P

Earpiece Volume (1 – 5)

Ringer Melody (1 – 9)

Ringer Volume (1 – 5)

Prog

Prog

Prog

Prog

Prog

Prog

Prog

7 ProgSelect tone or pulse (use R button)

Restore default settings (PIN 0000)

Recall Setting

Dial Delete



Make a call

1. Press . The display shows the call timer, e.g. 00:30.

Enter the telephone number and the number is dialled.

Preparatory dialling

1. Enter the number first then press to dial.

End a call

1. Press or place the handset back on the base.

Receiving calls

When the telephone rings the icon will flash.

1. Press or lift the handset from the base.

Earpiece volume

There are volume 5 levels to choose from, 1 for lowvolume, 5 for high volume.

1. Press and hold , then press .

2. Press - to select the volume you want.

3. Press to confirm.Prog

51

4Prog

Call timerYour handset automaticallydisplays the duration of everyexternal call.

The earpiece volume can only bechanged when you are on a call.

If you don’t press Prog, then aftera few seconds the volume indicatorwill disappear from the display andthe new setting will beautomatically saved.

If you have subscribed to a CallerDisplay service, your caller’snumber will also be shown. If thenumber is withheld the displayshows - - - - - . See page 24 formore information.

Press to delete an incorrectdigit.

Clr.

Using the phone 15



During a call press to togglebetween Handsfree and thehandset.

Prog

Handsfree

Handsfree lets you talk to your caller without holding the handset. It also enables other people in the room to listen to your conversation over the loudspeaker.

Make a call in handsfree

1. Dial the number then press .

2. Press to end the call.

Answer a call in handsfree

When the phone rings:

1. Press and the call is transferred to the loudspeaker.

Switch to handsfree during a call

During a call:

1. Press . The call is transferred to the loudspeaker.


Prog

Prog

Prog

16 Using the phone

Range IndicatorThe icon on the displayindicates when you are in range ofthe base. If the symbol flashes andyou hear a warning beep, you areout of range and will need to movecloser to the base.



Secrecy

During a call, you can talk to someone nearby withoutyour caller hearing.

1. Press . The display shows and your caller cannothear you.

2. Press again to return to your caller.

Redial

You can redial any of the last 10 numbers called.

1. Press repeatedly to display any of the last 10 numbers dialled.

2. Press to dial the number displayed.

To delete numbers from the redial list

1. When the number you want to delete is displayed, pressand hold until you hear a beep.

The next number in the list is displayed.

Clr.

Redial

Clr.

Clr.

17Using the phone



Page the handset(s)

You can alert handset users that they are wanted orlocate a missing handset.

1. Press on the base. The handset(s) ring.

2. Press on the base or any button on the handset to stop ringing.

Internal calls

If you purchased the BT Freestyle 2500 Twin, you canmake internal calls between handsets.

1. Press and hold until the display shows HS and INT.Enter the number of the handset you want to call. Theother handset will ring.


Transferring calls

If using the BT Freestyle 2500 Twin, you can transfer anexternal call to the other handset.

1. During an external call, press and hold until thedisplay shows HS and INT. Enter the number of thehandset you want to call. The other handset will ring.

2. When it answers, press to transfer the call.

R

R

Page

Page

18 Using the phone

Paging calls cannot be answeredby a handset.

Stopping paging at the handsetstops that handset only.



Quickdial directoryYou can store up to 10 numbers in the directory of each of your Freestyle 2500 handsets for quick and easy dialling. Numbers can be up to 18 digits long.

Store a number

1. Press and hold then . Enter the telephonenumber you want to store.

2. Press then the Quickdial location ( – ) you want to store the number in.

3. Press to confirm.

Dial/view a number

1. Press to open the directory.

2. Enter a Quickdial location – using the keypad.

3. Press to dial a displayed number.

Or

Press to return to standby.Clr.

90

Quickdial

Prog

90Quick

dial

QuickdialProg

19Using the phone

Press to delete an incorrectdigit.

If the number you store has morethan 9 digits, the display shows ———.

Clr.



Edit/delete a number

1. Press then the location ( – ) of the numberyou want to edit or delete.

2. Press and hold for 3 seconds.

3. You can now move the cursor using the andbuttons, delete digits using the button and insertdigits using the keypad. To delete the whole number,press and hold .


Delete all Quickdial entries

1. Press and hold , then then .

2. Press to confirm. All numbers in the Quickdialdirectory are deleted.

Prog

Quickdial0Prog

Quickdial

Clr.

Clr.

Calls

Redial

Quickdial

90Quickdial

20 Using the phone

If you have purchased a BTFreestyle 2500 Twin, entries areonly deleted on the handset youare using.



21

Ringer melody

There are 9 different ringer melodies to choose from.

1. Press and hold then . The current melodyis played.

2. Press – to select your preferred melody.


Ringer volume

There are 5 different ringer volumes to choose from.

1. Press and hold then . The current ring volumeis played.

2. Press – to select your preferred volume.


Handset ringer off/on

1. Press and hold . The display shows denoting thatthe ringer is now off.

2. Press and hold again to switch the ringer back on.

Prog

51

6Prog

Prog

91

5Prog

Handset settings



Base ringer off/on

1. Press and hold for 10 seconds to switch the baseringer off or on again.

The default setting is ON.

Keypad lock

You can lock the handset keypad to prevent accidentalbutton presses.

1. Press and hold . The display shows . The keypadbuttons are now locked.

2. Press and hold again to unlock the keypad.

Ans.On/Off

22 Handset settings

You can still answer incoming callsby pressing when the keypadis locked.



Restore default settings

This will return your handset to its original settings.

1. Press and hold then .

2. Enter the system PIN number.


Default handset settings

Earpiece volume 3

Handset ringer volume 5

Handset melody 8

Keypad lock Off

Redial memory Empty

Quickdial directory Empty

Calls list Empty

Recall 100 ms

Prog

9Prog

23Handset settings



24

Caller DisplayIf you subscribe to Caller Display, you can see yourcaller’s number (provided it is not withheld) on yourhandset display before you answer the call.

If the caller has withheld their number the display shows the handset number (e.g. HS-1).

Using the Calls listWhen a call is not answered or is picked up by theanswering machine, your caller’s telephone number willbe stored in the Calls list. The Calls list holds up to 20missed calls. Missed calls are indicated by the icon inthe display.

When the Calls list is full, the oldest call will be replacedby a new call, the most recent call will always be at thetop of the list. If a caller rings again their number willmove to the top of the list.

Ring Back calls will display the number you dialled torequest the Ring Back service.

Caller Display

IMPORTANTTo use Caller Display you must firstsubscribe to your networkprovider’s Caller Display service. A quarterly fee is payable.

For more information on BT Calling Features, call BT free on0800 800 150.



View/dial a number

1. Press . The most recent missed call is displayed.

2. Keep pressing to toggle between the number and thedate and time it was received.

3. Press to scroll back through the earlier calls in the list.

4. When the number you want is displayed, press todial it.

Delete a number

1. When the number you want to delete is in the display,press and hold to delete the number.

2. Press again to return to standby.

Delete the entire Calls list

1. Press and hold , then then .

2. Press to confirm. All numbers stored in the Calls listare deleted.

Prog

Calls0Prog

Clr.

Clr.

Redial

Calls

Calls

25Caller Display

If you have purchased a Freestyle2500 Twin, Trio or Quad, the Callslist will be deleted on all handsets.



Your BT Freestyle 2500 can digitally record up to 10minutes of messages. Each message can be up to amaximum of 3 minutes long. You can also record memosfor other users of your phone.

You can operate your BT Freestyle 2500 from:

the base

remotely from any external Touchtone™ telephone.

Your BT Freestyle 2500 comes with two pre-recordedoutgoing messages, one for Answer and Record modeand one for Answer Only mode. You can also record yourown outgoing message.

Your BT Freestyle 2500 gives clear voice prompts to helpyou when using the answering machine.

Switch on/off

When first connected to the mains, your BT Freestyle2500 is set to ON and Answer and Record.

1. Press . The machine confirms by announcing“Answer on “ or “Answer off”. When On, the message counter is also displayed.

Ans.On/Off

Answering machine

If you have not already set the day and time, you will need to dothis so that you will know wheneach message was received, seepage 7.

26



Loudspeaker volume

Adjust volume for call screening

The volume ranges from 0 – 7 where 0 = Off, 7 =Maximum.

1. When the base is idle, press or , the displayshows the current setting.

Adjust volume for message playback

Volume for playback is adjustable in 7 steps. It isindependent from Call screening but it is linked to thevoice prompt volume.

1. During message playback, press or , until youreach the required level.

–+

–+

27Answering machine

You can adjust the loudspeakervolume in Standby mode to set thecall screening volume and duringmessage playback to set theplayback volume.

The base ringer can be switched on and off by pressing and holding

for 10 seconds. Ans.On/Off



Outgoing messagesThis is the message your caller hears when the answeringmachine picks up their call. Your BT Freestyle 2500comes with two pre-recorded outgoing messages tochoose from. You can also record your own outgoingmessages.

Answer and Record

This allows your caller to leave a message for you.

The pre-recorded message is “Hello, your call cannot betaken at the moment, so please leave your message afterthe tone.”

Answer Only

This does not allow your caller to leave a message.

The pre-recorded message is “Hello, your call cannot betaken at the moment, and you cannot leave a message, soplease call later.”

28 Answering machine



Select answer mode

1. Press . The current answer mode is announced, forexample “Answer and Record”.

2. Press and hold to change the mode, for exampleto Answer Only.

When Answer and Record is set and the answeringmachine is switched on, the display shows the messagecounter, e.g. 03.

When Answer Only is set, the display switches betweenAo and the number of messages stored.

Record your own outgoing message

Your message can be up to 1 minute long. It replaces thepre-recorded outgoing message, but you can reinstatethis later if you wish.

1. Press to set either Answer & Record or AnswerOnly mode.

2. Press and hold . Speak your message clearly afterthe tone.

3. To end recording, release . Your message is playedback for checking.

OGM

OGM

Select

Select

Select

29Answering machine



Play/check outgoing message

1. Press . Your current outgoing message is played.

Reinstate pre-recorded outgoing messages

This means deleting your own recorded outgoing message.

1. Press to play the current Answer and Record orAnswer Only outgoing message.

2. During playback, press . The message stops and thepre-recorded outgoing message is played in its place.

Memory fullIf the memory becomes full when a caller is leaving amessage the machine announces “Memory full, thank youfor calling” and hangs up.

When the memory is full, your answering machine willautomatically switch to Answer Only mode. You mustdelete messages to allow for more messages to berecorded, see page 33.

Del

OGM

OGM




Answer delayAnswer delay sets the number of times your BT Freestyle2500 will ring before the answering machine picks upyour call. The default setting is 6 rings. You can changethis setting to 2-9 rings or to time saver mode.

At the base:

1. Press and hold until the current setting isannounced (setting flashes), then release.

2. Press to scroll through the settings, which areannounced with each press.

When you hear and see on the message counter thesetting you want, release . The setting is announcedagain as confirmation.

Check answer delay setting

1. Press and release , the current setting is announcedand displayed.

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31Answering machine

Time SaverTime Saver can save you the costof a call when you want to ring in tofind out if you have new messages.If your answering machine answersafter 2 rings, you have newmessages. If you have no newmessages it will answer after 6 rings.So if you hear a third ring, you canhang up before you are connected,saving you the cost of a call.



Working with a fax machineIf your BT Freestyle 2500 is connected to a fax machine,make sure your BT Freestyle 2500 is set to answer thecall before your fax machine (the answer delay on BTFreestyle 2500 – 2, 3 or 4 rings is recommended – mustbe less than the answer delay on the fax). You may needto adjust the answer delay setting on both youranswering machine and your fax machine.

The fax machine must be configured to work with ananswering machine (check fax machine user guide). It willdetect a fax call after it has been answered and take thecall off the BT Freestyle 2500.

Audible message alertWhen this feature is switched On, your BT Freestyle2500 will beep regularly to indicate new messages.

1. Press and release , the current setting is announcedand displayed.

To switch audible message alert on/off

1. Press and hold the button. The new setting isannounced.

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Message playback

Playing messages

1. Press . The machine announces “You have (n) newmessages and (m) old messages”. Your messages areplayed, starting with the new messages and then the old.Playback always starts with the first received message.

During playback, you can choose any of the following options:

Press at any time to stop playback.

Press to pause playback, press again to resumeplayback.

Press to skip to the next message.

Press to replay the current message. Press again togo to the start of the previous message.

Delete individual messages

1. Press the red button during playback. The machine announces, “Message deleted”.

Del

�

�

Play

Stop

Play

33Answering machine

If you need to adjust the basevolume, see page 27.



Delete all old messages

When the machine is idle, press and hold the red button. The machine announces “All old messagesdeleted, you have (n) new messages” and then beeps.

Call screening

You can listen in while your answering machine takes a call. This lets you identify the caller before decidingwhether to take the call yourself. You can adjust the callscreening speaker volume in idle or during call screeningusing the or buttons. Adjusting the Callscreening volume will not affect the message playbackvolume.

To turn call screening off, set the volume to 0.

When the answering machine takes a call, if you decide totake the call yourself:

1. Press or lift the handset from the base. Recordingstops automatically and you can speak to your caller.

–+

Del




Record a memoYou can record a memo message for other users of theanswering machine. Memos are stored and played backjust as messages.

1. Press and hold and speak your message clearlyafter the tone.

2. Release to end recording. The message countergoes up by 1.

Play

Play

35Answering machine



Keep a note of your remote accesscode by writing it in the spaceprovided on page 46.

Time saverIf you have set the answer delay toTime Saver, your answeringmachine will answer after 2 rings ifyou have new messages. If you donot have new messages it willanswer after 6 rings. This enablesyou to hang up if you hear morethan 2 rings before you areconnected, saving you the cost of a call. See Answer delay, page 31.

You can operate your answering machine remotely fromany Touchtone™ phone by calling your BT Freestyle 2500and entering a 3-digit security code.

The pre-set code is 321. You can change this for added security.

To change the security code

1. Press and hold . The first digit of your current securitycode is announced and will flash on the message counter.

2. Use or to change the digit then press toconfirm. The new digit is announced.

3. You will be prompted to change digit 2 and 3. Follow theprocedure above for all 3 digits of your security code.

4. The new security code is announced once the change hasbeen completed.

Switch answering machine on

If you forget to switch on your answering machine, youcan do it from another phone.

1. Dial your phone number and after 20 rings youranswering machine will switch on.

PIN Set

�

�

PIN Set

36 Remote access



Check for messages

1. Dial your phone number. When you hear your outgoingmessage, press . You will hear “Please enter yoursecurity code”.

2. Enter your 3-digit code. Your machine announces, “You have (n) new messagesand (m) old messages, to hear main menu, press 1”. Press1 to hear a list of the available commands.

Message playback

When you have accessed your answering machine, youcan operate it using the keypad numbers on the phoneyou are using.

The commands are:

Play all messages

Play new messages

Skip back during messages

Delete during messages

Skip forward during messages

Play outgoing message

Record a new outgoing message

Set Answer On or Off

To hear main menu1

0

9

8

6

5

4

3

2

37Remote access

If you do not press any button for 8 seconds, your BT Freestyle 2500announces “Thank you for calling”and then hangs up.

If you enter your security codeincorrectly, after the secondattempt, your BT Freestyle 2500will announce: “Thank you forcalling” and will hang up.



Registering new handsets

You can register up to 5 handsets to your BT Freestyle2500 base.

If you have purchased a Twin, Trio or Quad thehandsets in these packs are pre-registered to the main base.

However, if you purchase additional BT Freestyle 2500handsets separately you will need to register them to thebase first for them to work.

Registering a BT Freestyle 2500 handset

1. Press and hold the button on the base for about 10 seconds until the In Use light starts flashing.

2. On the handset to be registered, press and hold the and together until display shows 65-.

3. Enter the base number. If this is a new handset then thebase number is 1, the display shows 65-1 then PIN.

4. Enter and registration starts. When thehandset beeps and returns to standby registration iscomplete.

0000

Calls

Redial

Page

Additional handsets38



Registering another GAP compatible handset

1. Press and hold the button on the base for about 10 seconds until the In Use light starts flashing.

2. Set the handset to be registered into registration mode(see user guide for that handset). When it asks for a PIN,enter .

3. When the handset beeps and returns to standbyregistration is complete.

De-registering a handset

You can de-register handsets using only BT Freestyle2500 handsets that are registered to that base (you can’tuse other GAP compatible handset to de-register ahandset).

1. On the BT Freestyle 2500 handset, press and hold theand buttons together until the handset beeps

and displays PIN.

2. Enter . The display shows PIN0000 and HS-.

3. Enter the number of the handset you want to de-register,for example, . The display shows PIN0000 and HS-3.The handset beeps when de-registration is complete.

3

0000

Clr.

Redial

0000

Page

39Additional handsets



HelpNew batteries should berechargeable: Nickel Metal Hydride(NiMH), size AAA, capacity600mAh.

Spare rechargeable batteries areavailable from the BT FreestyleHelpline 0870 240 3962.

WARNINGDo not immerse batteries in wateror throw them into a fire, ordispose of them with ordinarydomestic refuse.

BT accepts no responsibility fordamage caused to your BTFreestyle 2500 by using any othertypes of batteries.

Replacing the handset batteriesAfter a time, you may find that the handset batteries arerunning out of charge more quickly. This is a standardsign of wear and the batteries will need replacing.

1. Slide the battery compartment cover off. Take out theold batteries and replace with new ones.

No display appears

The batteries may be flat, dead or incorrectly inserted.Recharge or replace the batteries.

No dial tone

Is the telephone cord of the base plugged into the phonesocket?

Check that the base station is connected to the mainspower and switched on.

40

Customer HelplineIf you experience any difficultiesplease call the BT Freestyle Helplineon 0870 240 3962 or [email protected]



You cannot link up with the base station

Is the icon shown in the top left hand corner of thedisplay? If so, you may be out of range and need tomove closer to the base.

Check that the mains power cable is connected at thebase and switched on.

Handset does not ring

The ringer volume may be switched off, see page 21.

Check that the base is plugged into the phone socketand mains power and switched on.

Buzzing noise on my radio, TV, computer or hearing aid

Sometimes your BT Freestyle 2500 can interfere withother electrical equipment if it is placed too close. It isrecommended that you place your Freestyle 2500 atleast one metre away from such appliances to avoid anyrisk of interference.

41Help



Calls do not get through to a connected fax machine

Check that the number of rings before answering is 2, 3or 4, see Answer delay page 31 and that your outgoingmessage is kept short.

Check that the sending machine is transmitting faxtones. Older machines may not do this.

If you are still having problems, try shortening the silencedetection time on your fax machine/fax modem. See yourfax user guide for details.

Fax machine interrupts callers trying to leavemessages on the answering machine

The fax may be detecting periods of silence during theincoming message and switching to fax reception mode.Try increasing the silence detection time on your faxmachine/fax modem or switch it off completely. See your fax user guide for details.

42 Help

BT accessories and replacement items

For a full range of accessories andreplacement items for BT productsplease call 0870 240 5522, or visit:



Safety

General

Only use the power supply included with the product.Using an unauthorised power supply will invalidate yourguarantee and may damage the telephone. The itemnumber for the power supply used with the base is024322.

The item number for the power supply used with thecharger is 009294 (only applicable when you havepurchased the BT Freestyle 2500 Twin, Trio or Quad).

Use only the approved rechargeable batteries supplied.Spare rechargeable batteries are available from the BTFreestyle Helpline on 0870 240 3962.

Do not open the handset (except to replace the handsetbatteries) or the base. This could expose you to highvoltages or other risks. Contact the Helpline for allrepairs.

Radio signal transmitted between the handset and basemay cause interference to hearing aids.

It is recommended that advice from a qualified expert besought before using this product in the vicinity ofemergency/intensive care medical equipment.

General informationThis equipment is not designed formaking emergency telephone callwhen the power fails. Alternativearrangements should be made foraccess to emergency services.

This product is intended forconnection to analogue publicswitched telephone networks andprivate switchboards in the UnitedKingdom.

43



44

It is recommended that if you have a pacemaker fittedyou check with a medical expert before using thisproduct.

Your product may interfere with other electricalequipment, e.g. TV and radio sets, clock/alarms andcomputers if placed too close. It is recommended thatyou place your product at least one metre away fromsuch appliances to minimise any risk of interference.

Never dispose of batteries in a fire. There is a serious riskof explosion and/or the release of highly toxic chemicals.

Cleaning

Clean the handset and base with a damp (not wet) cloth,or an anti-static wipe. Never use household polish as thiswill damage the product. Never use a dry cloth as thismay cause a static shock.

Environmental

Do not expose to direct sunlight.

The product may heat up when the batteries are beingrecharged or during prolonged periods of use. This isnormal. However, we recommend that to avoid damageyou do not place the product on antique/veneered wood.

General information



45

Do not stand your product on carpets or other surfaceswhich generate fibres, or place it in locations preventingthe free flow of air over its surface.

Do not submerge any part of your product in water anddo not use it in damp or humid conditions, such asbathrooms.

Do not expose your product to fire, explosive or otherhazardous conditions.

There is a slight chance that your phone could bedamaged by an electrical storm. We recommend thatyou unplug the power and telephone line cord from thebase for the duration of the storm.

General information



46

GuaranteeYour BT Freestyle 2500 is guaranteed for a period of 12months from the date of purchase.

Subject to the terms listed below, the guarantee willprovide for the repair of, or at BT’s or its agent’sdiscretion the option to replace the BT Freestyle 2500 orany component thereof, (other than batteries), which isidentified as faulty or below standard, or as a result ofinferior workmanship of materials. Products over 28 daysold from the date of purchase may be replaced with arefurbished or repaired product.

The conditions of this guarantee are:

The guarantee shall only apply to defects that occurwithin the 12 month guarantee period.

Proof of purchase is required.

The equipment is returned to BT or its agent asinstructed.

This guarantee does not cover any faults or defects causedby accidents, misuse, fair wear and tear, neglect,tampering with the equipment, or any attempt atadjustment or repair other than through approved agents.

This guarantee does not affect your statutory rights.

General information

For your records

Date of purchase:

Place of purchase:

Serial number:

For guarantee purposes proof ofpurchase is required so pleasekeep your receipt.

Enter your BT Freestyle 2500Remote Access security code here:

[ / / ]

(see page 36 for more information)



47

Within the 12 month guarantee period:

If you experience difficulty using the product, prior to returning it, please read the Help section beginningon page 40, or contact the BT Freestyle Helpline on0870 240 3962, 9am to 5.30pm Monday to Friday.

In the unlikely event of a defect occurring, please followthe Helpline’s instructions for replacement or repair.

Outside of the 12 month guarantee period:

If your product needs repair after the guarantee periodhas ended, the repair must meet the approvalrequirements for connection to the telephone network.We recommend that you contact BT’s approved repairagent, TecLogic on 01672 564444 or a local qualifiedrepairer.

General information



How many telephones can you have?

All items of telephone equipment have a RingerEquivalence Number (REN), which is used to calculatethe number of items which may be connected to anyother telephone line. Your BT Freestyle 2500 has a RENof 1. A total REN of 4 is allowed. If the total REN of 4 isexceeded, the telephone may not ring.

With different telephone types there is not guarantee ofringing, even when the REN is less than 4.

Only use approved power supply, item code 024322for base station or 009294 for charger (only applicableif you have purchased the BT Freestyle 2500 Twin, Trioor Quad).

Only use approved AAA NiMH rechargeable batteries.

R&TTEThis product is intended for use within the UK forconnection to the public telephone network andcompatible switchboards.

This equipment complies with the essential requirementsfor the Radio Equipment and TelecommunicationsTerminal Equipment Directive 1999/5/EC.

Technical information48



49

Declaration of ConformanceHereby, Vtech declares that this BT Freestyle 2500 is incompliance with the essential requirements and otherrelevant provisions of Directive 1999/5/EC.

For a copy of the Declaration of Conformity, pleasecontact the BT Helpline on 0870 240 3962.

Connecting to a switchboard

This product is intended for use within the UK forconnection to public telephone network and compatibleswitchboards, which support tone dialling and timedbreak recall. If in doubt please consult your switchboardprovider.

Switchboard external line access code

You may need to enter an access code (e.g. 9) in order to get an outside line. So that the switchboard hastime to pick up an outside line, you may also need toadd a Pause after the access code.

Technical information



50

Insert a Pause

1. When storing a number, press and hold until Pappears in the display.

Recall (R)

is used when connected to certain switchboards/PBXsand some BT Calling Features, or those services availablevia your network provider.

The default recall setting is option S ( 100ms) which isthe standard setting for the Public Telephone Networkand most switchboards/PBXs. Normally, you will notneed to change this setting. However, someswitchboards/PBXs may require a longer recall, in whichcase option L (280ms) should be selected.

1. Press and hold then to display the currentsettings (S).

2. Press to toggle between the two availableoptions, S and L.

3. Press to confirm your selection.Prog

R

RProg

R

0




51

Dialling mode

Your BT Freestlye 2500 is pre-set to tone dialling.You can switch to pulse dialling which may be necessaryif you are using your BT Freestyle 2500 with an olderstyle switchboard.

1. Press and hold then . The display shows thecurrent setting T (Tone mode) or P (Pulse mode).

2. Press to toggle between T and P to display the modeyou want.

3. Press to confirm.Prog

R

7Prog


The answering machine is freestanding only.



Offices worldwide

The telecommunications services described in this publicationare subject to availability and may be modified from time to time.Services and equipment are provided subject to BritishTelecommunications plc’s respective standard conditions of contract. Nothing in this publication forms any part of any contract.

© British Telecommunications plc 2003.Registered Office: 81 Newgate Street, London EC1A 7AJ.Registered in England No. 1800000.BT Freestyle 2500 (12/03) 5Designed and produced by The Art & Design Partnership Ltd.Printed in China

Visit us at www.bt.com


Technology

Bt freestyle 2500 User Guide from Telephones Online