Bt freestyle 2010 User Guide from Telephones Online

Freestyle 2010 ~ Issue 2 ~ Edition 1 ~ 25th June ’02 ~ 4795

BT Freestyle 2010Digital cordless telephone featuring DECT

UserGuide

This equipment is not designed for making emergency telephone calls when the power fails.Alternative arrangements should be made for access to emergency services.

This product is intended for connection to analogue public switched telephone networksand private switchboards in the United Kingdom.

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Please open this page for an ‘at a glance’ guideto your Freestyle 2010


Please open this page for a further ‘at a glance’guide to your Freestyle 2010


At a glance

Personal Shared

Menu

�

1 2 3

4 5 6

7 8 9

0

GHI

PQRS

MNO

WXYZ

DEFABC

JKL

TUV

Digital Clarity

Secrecy/Delete button

During a call, mutes your voice so your callercannot hear you, so youcan talk privately tosomeone else in the room.

Also use to deleteincorrect digits and toexit the menu.

Talk

Press to make, answerand end a call.

Menu button

Use to access the menu.

Tick button

Lets you confirmsettings from the menu.

Down button

Use to scroll throughthe menu options.

Personal Directorybutton

Use to store and dial upto 20 personal directorynames and numbers.

Shared Directorybutton

Use to store and dial upto 7 shared directorynames and numbers.These numbers can beaccessed by the otherhandsets registered tothe base.

Liquid Crystal Display

1


Freestyle 2010

Page

Digital Clarity

DECT

Page

Press to page thehandset(s) from the base station.

Steady Flashing

Handset in use Incoming call

Battery exhausted Battery low

Battery one third full

Battery two thirds full

Battery full

ABCD Handset linked to base station Flashes when out of range

Secrecy

Explanation of the display icons

ABCD

FREESTYLE 1

2

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Quick guide to the menustructure

REDIAL

CALLS LIST

RECALL

KEYGUARD ACTIVATE?

WITHHOLD DIAL NOW

CANCEL 159

SWITCH OFF SWITCH OFF?

INT CALL

REGISTER HS

HS SETTINGS AUDIO RING VOLUME

RING MELODY

IN CALL VOL

HS TONESSELECT BASE

PRESS DOWN�

LANGUAGE

BS SETTINGS AUDIO

HS BARRING

RING VOLUME

NET SERVICE CALLWAITING

RING MELODY

CHANGE PIN

DE-REGISTER

PRESS DOWN�

PABX CODE

Customer Helpline

If you experience any difficulties please call the Helplineon 0870 240 3962 or [email protected]

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Quick guideInformation for the handset settings

Function Key combination

Answer a call *

Make a call

End a call

Redial a number to scroll through the list

Store a name and number in the directory Enter telephone number Enter name

Dial a number in the directory to scroll

Adjust the earpiece volumeDuring a call to IN CALL VOL until the

required level is reached

Secrecy on/off During a call

Switch handset off to SWITCH OFF

Switch handset on

�Menu

��Menu

�

Menu

�Menu

Important

*If the handset is sitting in the base when a call comes in you can pick it up and answer itautomatically without pressing the button.

If you make a mistake you can return to the previous menu by pressing the ✘ button. If you keep pressing the ✘ button you will return to the standby screen.

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In this guide

At a glance 1

Quick guide to the menu structure 3

Quick guide information for the handset settings 4

Introduction 6Unpacking your Freestyle 2010 7

For your records 7

Safety information 8

Setting up 9

Using your Freestyle 2010 12Making and receiving calls 12

Secrecy 13

Last number redial 14

Name and number directory 15

Paging handsets 19

Caller Display and Call Waiting 20

Using Caller Display 20

Using Call Waiting 22

Handset settings 24

Base station settings 28Call barring 29

Using additional handsets and bases 31

Help 36

General information 38Guarantee 38

Technical information 39

Switchboard compatibility 39

Switchboard external line access code 39

Index 40

Please note

In this user guide, we’ve included helpful tipsand useful notes. They are shown in a whitebox like this.

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Freestyle 2010 ~ Issue 2 ~ Edition 1 ~ 25th June ’02 ~ 4795IN

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Introduction Your Freestyle 2010 has been designed for ease of use and made tothe high standards set by BT

Please read the instructions carefully beforeuse and retain this user guide for futurereference.

DECTBy purchasing the Freestyle 2010 you nowown a product which combines the advantagesof cordless operation with the performance ofa high quality corded telephone. It complieswith the Digitally Enhanced CordlessTelecommunications (DECT) standard andoffers unparalleled quality and features.

Building up a phone systemYou can use up to 5 handsets with yourFreestyle 2010 base station without the needfor additional wiring.

Freestyle 2010

Page

Digital Clarity

DECT

Personal Shared

Menu

�

1 2 3

4 5 6

7 8 9

0

GHI

PQRS

MNO

WXYZ

DEFABC

JKL

TUV

Digital Clarity

Personal Shared

Menu

�

1 2 3

4 5 6

7 8 9

0

GHI

PQRS

MNO

WXYZ

DEFABC

JKL

TUV

Digital Clarity

Personal Shared

Menu

�

1 2 3

4 5 6

7 8 9

0

GHI

PQRS

MNO

WXYZ

DEFABC

JKL

TUV

Digital Clarity

Personal Shared

Menu

�

1 2 3

4 5 6

7 8 9

0

GHI

PQRS

MNO

WXYZ

DEFABC

JKL

TUV

Digital Clarity

Personal Shared

Menu

�

1 2 3

4 5 6

7 8 9

0

GHI

PQRS

MNO

WXYZ

DEFABC

JKL

TUV

Digital Clarity

This user guide applies to both single andmultiple handset systems. The internal callfunctions described in this guide apply only toFreestyle 2010 base stations with more thanone handset connected.

Important

If you wear a hearing aid, please note that theFreestyle 2010 works by sending radio signalsbetween the base station and the handset. Thesesignals may interfere with some hearing aids,causing a humming noise.

Freestyle 2010

Page

Digital Clarity

DECT

Personal

Shared

Menu

�

12

34

567

890

GHI

PQRS MNO

WXYZ

DEF

ABC

JKL

TUV

Digital Clarity

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Freestyle 2010 ~ Issue 2 ~ Edition 1 ~ 25th June ’02 ~ 4795IN

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For your records

For guarantee purposes, proof of purchase isrequired, so please keep your receipt.

If you change your PIN, keep a record of thenew number here:(original setting = 0000)

See page 30 for more information.

Date of purchase:

Place of purchase:

Serial number (on the underside of telephone base):

Purchase price:

Customer Helpline

If you experience any difficulties with yourFreestyle 2010, please contact the FreestyleHelpline on 0870 240 3962 or [email protected]

Unpacking your Freestyle 2010

If anything is missing, please contact yourplace of purchase immediately.

● Freestyle 2010 handset.

● Freestyle 2010 base station.

● 2 x AAA rechargeablehandset batteries (packed with battery cover)

● Plug mounted, 13 amp mains adaptor.

● Telephone line cord

In addition

If you have purchased the Freestyle 2010 Twin:

● Freestyle 2010 handset.

● Freestyle 2010 charger.

● 2 x AAA rechargeable handset batteries

● Plug mounted, 13 amp mains adaptor.

Or

If you have purchased the Freestyle 2010 Trio:

● 2 Freestyle 2010 handsets.

● 2 Freestyle 2010 chargers.

● 4 x AAA rechargeable handset batteries

● 2 plug mounted, 13 amp mains adaptors.

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Freestyle 2010 ~ Issue 2 ~ Edition 1 ~ 25th June ’02 ~ 4795S

AFE

TY

INFO

RM

AT

ION

Safety information

General

Only use the power supply included with the product. Using an unauthorisedpower supply will invalidate your guaranteeand may damage the telephone. The itemnumber for the mains power supply is005977.

Only use the approved rechargeablebatteries supplied. Spare rechargeablebatteries – are available from the FreestyleHelpline 0870 240 3962.

If the keypad is locked, it is STILL possibleto make emergency calls to 999 and 112.

Do not open the handset (except to replacethe handset batteries) or base station. Thiscould expose you to high voltages or otherrisks. Contact the helpline for all repairs.

Radio signals transmitted between thehandset and base may cause interference tohearing aids.

It is recommended that advice from aqualified expert be sought before using thisproduct in the vicinity of emergency/intensive care medical equipment.

It is recommended that if you have apacemaker fitted you check with a medicalexpert before using this product.

Never dispose of batteries in a fire. There is a serious risk of explosion and/ orthe release of highly toxic chemicals.

Cleaning

Simply clean the handset and base station with a damp (not wet) cloth, or an antistaticwipe. Never use household polish as this will damage the product. Never use a dry cloth as this may cause a static shock.

Environmental

Do not expose to direct sunlight.

The product may heat up when the batteriesare being recharged or during prolongedperiods of use. This is normal. However, werecommend that you do not place the producton antique/ veneered wood to avoid damage.

Do not stand your product on carpets or othersurfaces which generate fibres, or place it inlocations preventing free flow of air over itssurfaces.

Do not submerge any part of your product inwater and do not use it in damp or humidconditions, such as in bathrooms.

Do not expose your product to fire, explosiveor other hazardous conditions.

There is a slight chance that your phonecould be damaged by an electrical storm. We recommend that you unplug the powerand telephone line cord for the duration of the storm.

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Setting upFollow these steps to set up your Freestyle 2010 ready for use

Plan the location of yourFreestyle 2010

The following points should be considered:

• Situate your product close enough to thepower socket so that the cable will reachsafely without stretching. Ensure that youplan the location so that the mains power is easily accessible in case you need todisconnect the power.

• Make sure it is at least 1 metre away from other electrical productsto avoid interference.

Please note

The Freestyle 2010 has a range of up to 300metres outdoors and up to 50 metres indoors.The range will be reduced when there is noclear line of sight between the base andhandset. Thick stone walls can severely affectthe range.

Plug the power cable into the power socket onyour Freestyle base station and route the cordaround the catch at the top as shown.

Plug the adaptor into the mains power supplyand switch on.

1 Connect the power cable

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Before you use your Freestyle 2010 for thefirst time, it is important to have the handsetbatteries fully charged. The batteries need tocharge continuously for at least 16 hours toreach full charge.

Place the handset on the base. The handsetcomes pre-registered to the base station asFREESTYLE 1. This is shown on the display.

The battery symbol is also shown on thedisplay. It flashes during charging. Once thehandset is fully charged, the display shows afull battery symbol.

3 Charge the handset batteries for at least 16 hours

Battery levelsEmpty 33% 66% 100%

flashing

Battery low warning.If the handset battery symbol is empty andflashing, and you hear a warning beep every10 seconds, you will need to recharge yourhandset before you can use it.

Battery performanceUnder no circumstances should non-rechargeable batteries be used. Only usethe approved batteries, type: rechargeableNickel Metal Hydride (NiMH); Size AAA;Capacity 600 mAh. Using unapprovedbatteries will invalidate your guarantee andmay damage the telephone.

To keep your battery in the best condition,leave the handset off the base station for afew hours at a time (after the initial 16 hourcharge).

Please note, however, that new Nickel MetalHydride (Ni-MH) batteries do not reach theirfull capacity until they have been in normaluse for several days.

Fully discharging the batteries at least oncea week will help them to last as long aspossible. However, the charge capacity ofrechargeable batteries will reduce with timeas they wear out, so reducing thetalk/standby time of the handset. Eventuallythey will need to be replaced.

Customer Helpline


2 Install the rechargeablebatteries in the handset

The handset uses two rechargeable NickelMetal Hydride (Ni-MH) AAA batteries whichare supplied. Take care to insert the batteriesas shown and then fit the battery cover (thebattery cover may be found in the packagingwith the batteries).

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Please note

Under ideal conditions, the handset batteryshould give about 12 hours talktime or 120hours standby on a single charge. Optimumtimes for talk and standby are only achievedwhen the handset batteries are new and fullycharged.

Plug the line cord into the line socket on yourFreestyle base station.

4 Connect the telephoneline cord to the Freestyle2010 base station

Freestyle 2010

Page

Digital Clarity

DECT

Menu

�

1 2 3

4 5 6

7 8 9

0

1571

GHI

PQRS

MNO

WXYZ

DEFABC

JKL

TUV

Please note

It is recommended that you do not connectthe telephone line cord to the phone socketuntil your handset is fully charged. This willprevent the risk of the batteries dischargingduring a conversation, which would causeyou to lose the call.

If you do not have modern phone sockets, callFreefone 0800 800 150 and ask for a BTengineer to come and fit the correct type. Thisis a chargeable service.

Your Freestyle 2010 is now ready for use

5 Connect the telephone line cord

Pre-set PINsYour Freestyle 2010 comes with a pre-setPIN which you will need to use to performvarious functions on your phone.

When you enter the PIN, the display will notshow it for security reasons.

The PIN, pre-set to 0000, is used whenadjusting base station settings andregistering new handsets. It can be changed.

Customer Helpline

If you experience any difficulties in installingyour Freestyle 2010 please contact the FreestyleHelpline on 0870 240 3962 or [email protected]

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Freestyle 2010 ~ Issue 2 ~ Edition 1 ~ 25th June ’02 ~ 4795U

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Using your Freestyle 2010telephone

Please note

To exit and return to the previous menu atany time, press the ✘ button. If you keeppressing the ✘ button you will return to thestandby screen.

Press the TALK button. The display will show the iconand you will hear the dial tone.

Enter the telephone number. The number is dialled automatically.

To make a call

Making and receiving calls

Preparatory dialling allows you toenter the number before pressingthe TALK button. This enables youto correct any mistakes before youactually make the call.

First enter the telephone number tobe dialled.

Preparatory dialling

The number is shown on the display.(If you make a mistake you can deletea digit by pressing the ✘ button)

When you have entered the numbercorrectly, press the TALK button todial the number.

Press the TALK button.

Or

Place the handset back in the base.

To end a call

When the telephone rings the displaywill show CALL and the iconwill flash.

If you have subscribed to a CallerDisplay Service your caller’s numberwill be shown (or the name if it isstored in your directory).

Press the TALK button or pick thehandset up from the base to answer the call.

To receive a call

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If you do not want your telephonenumber sent to the person you arecalling you can withhold it. You willneed to do this each time you makea call.

Press the MENU button.

The display will show REDIAL.

Press the DOWN button until thedisplay shows WITHHOLD.

Press the ✔ button.

The display will show DIAL NOW.

Enter the number you want to dial.


The withhold code will be dialledand then the telephone number.

To withhold your number whenmaking a call

Menu

�

During a call you can adjust thespeech volume of your caller. Thereare 3 volume levels: low �, medium� � and high � � �.

During a call:

Press the MENU button. (You need to wait until a forwardarrow � appears in the display.)

To adjust the speech volume during a call

Menu

Press the DOWN button until thedisplay shows IN CALL VOL.


The display will show the currentlevel with a tick on the right of thedisplay, e.g., � � � ✔.

Press the DOWN button to increasethe volume.

Once the maximum level is reached,press the DOWN button to return tothe lowest level.

When you have reached the levelyou require, press the ✔ button.The volume will not change until the ✔ is pressed.

The display will show STORED.

�

�

�

Secrecy

When on a call you can talk to someone in thesame room without your caller hearing.

During a call:

Press the ✘ button. The display willshow the icon. Your caller cannothear you.

Press the ✘ button again to returnto your caller.

To switch secrecy on and off

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Last number redial

Your handset automatically saves the last 8numbers dialled into a redial list.




The last number called will bedisplayed.

Use the DOWN button to scrollthrough and view the numbers in theredial list.

Press the TALK button to dial thenumber displayed.

To view and dial a number in theredial list

Menu

�





Use the DOWN button to scrollthrough to the number you want toedit.


To edit and then call a number in theredial list

Menu

�

The display will show CHANGE.


Use the ✘ button to delete unwanteddigits and re-enter the correct onesusing the keypad.

Press the ✔ button to dial thenumber.

The edited number will be added tothe redial list.

Menu





Use the DOWN button to scrollthrough to the number you want todelete.



Press the DOWN button until thedisplay shows DELETE.


The display will show ? – DELETE - ?

Press the ✔ button to confirm. (Or if you decide not to delete, pressthe ✘ button.)

The display will show DELETED andyou will hear a confirmation beep.

To delete a number in the redial list

Menu

�

Menu

�

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Press the DOWN button until thedisplay shows DELETE LIST.


The display will show ? – DELETE -?

Press the ✔ button to confirm. (Orif you decide not to delete, press the✘ button.)

The display will show DELETEDand then EMPTY. You will hear aconfirmation beep.

To delete the whole redial list

Menu

Menu

�

Name and number directory

You can store up to 27 of your most frequentlydialled names and numbers in your Freestyle2010: 20 in the personal directory and 7 in theshared directory. Please note that names canbe up to 11 characters and numbers up to 24digits long.

Names and numbers in the shared directorycan be accessed by other Freestyle 2010handsets that are registered to your base.

Press the PERSONAL DIRECTORYbutton.

The display will show EMPTY if thereare no numbers stored.


The display will show NEW.


The display will show a flashingcursor and NUMBER (or FULL if thedirectory is already full).

Enter the telephone number usingthe numbers on the keypad. (If youmake a mistake, press the ✘ buttonto delete incorrect digits and re-enterthe correct ones).

Press the ✔ button to confirm.

The display will show STORED andthen a flashing cursor and NAME.

To store a name and number in thepersonal directory

Menu

Personal

Please note

If you subscribe to a Caller Display Service(see page 19) and want directory namesto be displayed when a call is receivedfrom one of your directory numbers, you must ensure that you always enter the full telephone number, including thenational code.

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Enter the name using the letters onthe keypad. (If you make a mistake,press the ✘ button to deleteincorrect letters and re-enter thecorrect ones). Please note that thefigure 0 equals a space when usingthe keypad letters.

For example to enter the name TOM:-

To enter the letter T, press the 8button. The cursor will automaticallymove to the right.

To enter the letter O, press the 6button three times.

Wait for the cursor to move to thenext position and then:-

To enter the letter M, press the 6button.


The display will show STORED andyou will hear a confirmation beep.

Press the ✘ button until you returnto the standby screen.

8TUV

8TUV

6MNO

6MNO

Press the SHARED DIRECTORYbutton.

The display will show EMPTY if thereare no numbers stored.

Unless already displayed, press theDOWN button until display showsEMPTY.

To store a name and number in theshared directory




The display will show a flashingcursor and NUMBER.

Enter the telephone number usingthe numbers on the keypad. (If youmake a mistake, press the button todelete incorrect digits and re-enterthe correct ones.)


The display will show STORED andthen a flashing cursor and NAME.

Enter the name using the letters onthe keypad. (If you make a mistake,press the ✘button to delete incorrectletters and re-enter the correct ones.)

For example to enter the name TOM:-

To enter the letter T, press the 8button. The cursor will automaticallymove to the right.

To enter the letter O, press the 6button three times. Wait for thecursor to move to the next positionand then:-

To enter the letter M, press the 6button.



Press the ✘button until you returnto the standby screen.

Shared

�

Menu

6MNO

6MNO

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The first entry will be shown.

Use the DOWN button to scrollthrough to the entry you want toedit.

Press the MENU button. NEW willbe displayed.

Press the DOWN button. Thedisplay will show CHANGE.


The number will be shown. Use the✘ button to delete unwanted digitsand re-enter the correct ones.

When the number is correct, pressthe ✔ button.


The display will then show the name.Edit the name.

Press the ✔ button when the nameis correct.



�

�

Menu

Personal

When storing a number, you caninsert a pause in the number whenthe cursor is at the appropriate point, by pressing and holding the

button until a P appears in the display.

Please note that you can alsoprogram your Freestyle 2010 toautomatically wait for a dial tonewhen connected to a switchboard,see page 39.

To enter a pause in a stored number

Press either the PERSONAL orSHARED DIRECTORY button.


Use the DOWN button to scrollthrough to the entry you want todial.

Or

When using the personal directory,you can search alphabetically fornames using the keypad. For example,pressing the 4 button once will takeyou to the first entry starting with G.Pressing the 4 button three times willtake you to the first entry startingwith I.

Press the TALK button to dial thenumber.

To dial a number in the directory

�

4GHI

To edit an entry in the personaldirectory

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Use the DOWN button to scrollthrough to the entry you want todelete.

Press the MENU button. NEW willbe displayed.

Press the DOWN button until thedisplay will shows DELETE.

Press the ✔ button. The display will show ? – DELETE - ?

Press the ✔ button to confirm. (Orif you decide not to delete, press the✘ button).



�

�

Menu

Personal

To delete an entry in the personaldirectory



Use the DOWN button to scrollthrough to the entry you want toedit.

Press the MENU button. CHANGEwill be displayed.


The number will be shown. Use the✘ button to delete unwanted digitsand re-enter the correct ones.

When the number is correct pressthe ✔ button.


The display will then show the name.

Edit the name.

Press the ✔ button when the nameis correct.



To edit an entry in the shareddirectory

Shared

�

Menu

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Press the PAGE button on the base.

The handset(s) will ring.

To stop paging, press the PAGEbutton again.

Or

To stop paging, press the TALKbutton on the handset.

To page a handset from the base

Paging handsets

You can page your handset (s) from the basestation to alert a handset user that they arewanted or to locate a missing handset. Pleasenote that paging calls cannot be answered bya handset.

Page

Page



Use the DOWN button to scrollthrough to the entry you want todelete.

Press the MENU button. CHANGEwill be displayed.

Press the DOWN button until thedisplay shows DELETE.


The display will show ? – DELETE - ?

Press the ✔ button to confirm. (Orif you decide not to delete, press the✘ button.)



To delete an entry in the shareddirectory

Shared

�

�

Menu

Customer Helpline


20


Caller Display and Call Waiting

Important

To use Caller Display or Call Waiting you mustfirst subscribe to your network provider's CallerDisplay or Call Waiting Service. A quarterlyfee is payable.

For more information on BT’s Select Services,call BT free on 0800 800 150.

Using Caller Display

If you subscribe to a Caller Display Serviceyou can see your caller’s number (provided itis not withheld) on your handset displaybefore you answer the call. If you have yourcaller’s name and number stored in yourpersonal directory, you will see the name ofyour caller displayed instead of the number.(Please note your Freestyle 2010 will notmatch incoming numbers to names stored inthe shared directory.)

When a call is not answered (or is answered ona telephone on another extension), your caller’stelephone number (or name if stored in thedirectory) will be stored in a Calls list. TheCalls list holds up to 10 calls. When the Callslist is full the oldest call will be replaced by anew call, but the latest call will always be at thetop of the list. If a caller rings again their numberor (name) will move to the top of the list.

Ringback calls will display the number dialledwhen you requested the ringback service.

New call indicationWhen a new call is received in the Calls list thedisplay will show NEW CALLS. This messagewill remain on the display until you have viewedall new calls in the Calls list.

Press the MENU button. Thedisplay will show REDIAL.

Press the DOWN button until thedisplay shows CALLS LIST.


The most recent call in the list willbe shown on the display. (If thereare no numbers the display willshow EMPTY.)

Press the DOWN button to scrollthrough the Calls list entries.

Press the ✘ button to exit the list.

To view the Calls list

Menu

�

�

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Caller information not available

With some incoming calls thetelephone number of the caller is notavailable and cannot therefore bedisplayed.

In this case, your Freestyle 2010provides you with some explanatoryinformation about the type of call youhave received. This will be one ofthe following:

The number is unavailable.

The call has been made via theoperator.

The caller has withheld theirnumber.

International call.

The caller is ringing from apayphone.

UNAVAILABLE

UNAVAILABLE

WITHHELD

UNAVAILABLE

UNAVAILABLE

Press the MENU button. The displaywill show REDIAL.



The most recent call in the list willbe shown on the display.

Press the DOWN button to scrollthrough to the number you want todial.

Press the TALK button. The number is dialled automatically.

To dial a number from the Calls list

Menu

�

�





Press the DOWN button to scrollthrough to the number you want todelete.

Press the MENU button. The displaywill show DELETE.


To delete a number from the Calls list

Menu

�

�

MenuPlease note

Withheld and unavailable calls will not bestored in the Calls list.

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You will hear a confirmation beepand the display will show DELETED.






Press the MENU button. The displaywill show DELETE.

Press the DOWN button until thedisplay shows DELETE LIST.




You will hear a confirmation beepand the display will show DELETED.


To delete the entire Calls list

Menu

�

Menu

�

Using Call Waiting

If you subscribe to a Call WaitingService from your network provider,the codes to switch it on and off arestored in your Freestyle 2010.


Press the DOWN button until thedisplay shows BS SETTINGS.

Press the ✔ button. The display willshow AUDIO.

Press the DOWN button until thedisplay shows NET SERVICE.

Press the ✔ button. The display willshow CALL WAITING.


Use the DOWN button to displayeither ON or OFF (the currentsetting will have a ✔ next to it).


The appropriate code will be dialled to line and the display showsPLS LISTEN.

You will hear the announcement fromthe exchange “Call waiting is switchedon” or “Call waiting is cancelled”.

Press the TALK button to return tostandby.

To switch Call Waiting on and off

Menu

�

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If you hear the tone which tells youthat you have another caller, whilstyou are on a call:–

Press the MENU button. The displaywill show INQUIRY. Wait until a �appears in front of the number in thedisplay.

Press the DOWN button until thedisplay shows RECALL.

Press the ✔ button. The currentcall will be put on hold and you willbe connected to the new caller.

To reconnect to the first call, selectRECALL again.

To accept a Call Waiting call

Menu

�

Customer Helpline


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Handset settings



Press the DOWN button until thedisplay shows SWITCH OFF.


The display will show SWITCH OFF?


The display will go blank and thehandset is now switched off.

To switch the handset off

Menu

�


The display will show SEARCHINGand then return to the standbyscreen.

To switch the handset on

There are 5 handset ringer volumelevels to choose from where � is theminimum and � � � � � is themaximum level.


Press the DOWN button until thedisplay shows HS SETTINGS.


The display will show AUDIO.


The display will show RING VOLUME.


Use the DOWN button to select theringer volume level you require. You will hear a sample ring with eachpress. (The current level will have a ✔ next to it.) The volume will notchange until the ✔ is pressed.

Press the ✔ button to select thesetting. You will hear a confirmationbeep.

The display will show STORED andthen RING VOLUME.


To adjust the handset ringer volume

Menu

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There are 3 speech volume levels tochoose from where � is the minimumand � � � is the maximum level. Youcan also adjust the speech volumeduring a call, see page 13.







Press the DOWN button until thedisplay shows IN CALL VOL.


Use the DOWN button to select thespeech volume you require. (The current volume level will havea ✔ next to it.)

Press the ✔ button to select thevolume level. The volume will notchange until the ✔ button is pressed.You will hear a confirmation beep.

The display will show STORED andthen IN CALL VOL.


There are 6 handset ringer melodiesto choose from MELODY 1-6.







Press the DOWN button until thedisplay shows RING MELODY.


Use the DOWN button to select amelody (1-6). You will hear a samplemelody on each press. (The currentmelody will have a ✔ next to it.)

Press the ✔ button to select themelody. You will hear a confirmationbeep.

The display will show STORED andthen RING MELODY.


To adjust the handset ringer melody

Menu

�Menu

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Menu

Menu

To adjust the speech volume

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You can lock the handset keypad toprevent accidental button presses.



Press the DOWN button until thedisplay shows KEYGUARD.


The display will show ACTIVATE?


You will hear a confirmation beep andthe display will show CANCEL 159.

To switch the keyguard off, enter 159using the keypad.

The display will return to thestandby screen.

To switch the keyguard on and off

Menu

�







Press the DOWN button until thedisplay shows HS TONES.

Press the ✔ button. The display willshow BATTERY LOW.

Use the DOWN button to selecteither BATTERY LOW, NO SIGNAL

or KEY BEEPS depending on whichbeeps you want to switch off or on.

When the option you want isdisplayed, press the ✔ button toconfirm.

Use the DOWN button to selecteither ON or OFF (the currentsetting will have a ✔ next to it).


The display will show STORED andthen the option you have changed.

Press the ✘ button to return to thestandby screen.

The handset will beep:

• If the battery is low.

• If you go out of range of the base

whilst on a call.

• Each time you press a button.

You can switch any of the above beepsoff and on independently.


To switch the handset beeps off and on

Menu

�

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Please note

When the handset beeps are switched off, theconfirmation beeps you hear when you select a menu option will also be switched off.

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Handset Factory Settings:

Earpiece volume 2

Handset ringer volume 5

Handset melody 1

Keyguard OFF

Keypad beeps ON

Battery low beep ON

Out of range beep ON

Pause after picking up line/Dial-out code 3 seconds

Personal directory Empty

Redial list Empty

Calls list Empty

Customer Helpline


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Base station settings

There are 5 base ringer volumelevels to choose from where � is theminimum and � � � � � is themaximum level and you can alsoswitch the base ringer off (VOL OFF).








Use the DOWN button to select theringer volume level you require. You will hear a sample ring on eachpress. (The current level will have a ✔ next to it.)

Press the ✔ button to select thesetting. You will hear a confirmationbeep.

The display will show STORED andthen RING VOLUME.


To adjust the base station ringervolume

Menu

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�

There are 6 base ringer melodies tochoose from MELODY 1-6.







Press the DOWN button until thedisplay shows RING MELODY.


Use the DOWN button to select amelody (1-6). You will hear a samplemelody on each press. (The currentmelody will have a ✔ next to it.)

To adjust the base ringer melody

Menu

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Press the ✔ button to select themelody. You will hear a confirmationbeep.

The display will show STORED andthen RING MELODY.


Call barring

You can prevent a handset from makingoutgoing calls by switching call barring on.With call barring switched on the only callswhich will be allowed are emergency calls on112 or 999.



Press the ✔ button. The display willshow AUDIO.

Press the DOWN button until thedisplay shows HS BARRING.

Press the ✔ button. The display will show a flashing cursor andENTER PIN.

Enter the PIN (factory setting 0000).


Press the DOWN button to displayeither ON or OFF (the currentsetting will have a ✔ next to it).


The display will show STORED thenHS BARRING.


If any numbers, other than 112 or999 are dialled, the display will showCALLS BARRED.

To switch call barring on and off

Menu

�

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Please note

The call barring will apply only to the handsetused to switch it on. If you want to bar callsfrom other handsets then repeat the procedurewith the required handset(s).

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Base station factory settings:

Base ringer volume 5

Base melody 1

PIN code 0000

Shared Directory Empty

Please note

In the event of a malfunction or lockup,remove the power from the base for 30 secondsand then re-apply. This will reactivate thebase station. Please wait for the handsets toreconnect before use.

30


If you change your base station PINkeep a record of the new number bywriting it in the space provided onpage 7.

Please note that when you enter yourbase station PIN it will not be shownon the display for security reasons.





Press the DOWN button until thedisplay shows CHANGE PIN.


The display will show a flashingcursor and ENTER PIN.

Enter the current PIN (factorysetting 0000).


The display will show a flashingcursor and NEW PIN.

Enter the new PIN.


The display will show a flashingcursor and REPEAT.

Enter the new PIN again.

To change the base station PIN

Menu

�

Press the ✔ button to confirm. Youwill hear a confirmation beep.

The display will show STORED andthen CHANGE PIN.


�

Customer Helpline


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Using additional handsetsand basesAs well as your original handset, you canregister up to a further 4 additional handsets toyour Freestyle 2010 base station. You can alsoregister and use your handset on up to 4 basestations to build up a comprehensive telephonesystem.

If you have additional handsets registered tothe base you can make internal calls andtransfer calls between handsets. Two handsetscan be on an internal call while a third ismaking an external call. You can even have athree-way conversation.

Please note

Each additional handset you purchase mustbe registered to the base station and youmust remember to charge new handsets forat least 16 hours before use. When a newhandset is switched on the display will showREGISTER! to indicate that it needs to beregistered to a base station.

Customer Helpline

If you experience any difficulties installing orusing additional handsets or bases, pleasecontact the Helpline on 0870 240 3962 oremail [email protected] assistance.

The following process is only for registeringanother Freestyle 2010 additional handset tothe Freestyle 2010 base station. If you areregistering any other DECT GAP compatiblehandset, please refer to that handset’s userguide for instructions.

If you use any non-Freestyle 2010 handsetswith your Freestyle 2010 base then you willfind that only basic features will be available.

At the base station:

Press and hold the PAGE button untilit beeps (about 10 seconds).

At the handset:



Press the DOWN button until thedisplay shows REGISTER HS.


The display will show BASE A.

Use the DOWN button to display thebase you want to register the handsetto – A, B, C or D.

To register a Freestyle 2010additional handset to the Freestylebase station

Page

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(It is not important which one youchoose, but it is suggested that youuse the same letter as that shown on the other handsets registered tothis base.)



Enter your PIN (factory setting 0000).


The display will show SEARCHINGand the letter of the chosen base willflash.

When registration is complete, thedisplay will show the handset nameand number.

Please note

If the display shows NO BASE it means thatthe handset could not find the base that youselected. Please ensure that the base you areregistering to is within range and switched on,and that you hold the PAGE button until itbeeps before selecting the base on the handset. If the display shows NOT POSSIBLE it meansthat there are already 5 handsets registered to the base. You will need to de-register one ofthe other handsets before you can registeranother one.






Press the DOWN button until thedisplay shows DE-REGISTER.



Enter your PIN (factory setting 0000).


Use the DOWN button to select thehandset you want to de-register (1-5).


The display will show DEREG?

Press the ✔ button to confirm. You will hear a confirmation beep.

The display will show STORED andthen DE-REGISTER.

Press the ✘ button until the displayreturns to the standby screen.

To de-register a Freestyle 2010handset

Menu

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Press the DOWN button until thedisplay shows INT CALL.


The display will show a flashingcursor and INTERN NBR.

Enter the handset number you want.The called handset will ring.

To end the call, press the TALK button.

To make an internal call to anotherhandset

Menu

�


The display will show INTERN NBR.

Enter the number of the handset youwant to contact (e.g. if the otherhandset is Freestyle 3, enter a 3). Thedisplay on your handset will showthe name and number of the calledhandset and the other handset willring (the original call will be put onhold).

When the other handset answers, (if it doesn’t answer, press the TALKbutton to return to your original call)you can hold a conversation whilstyour original call is on hold. If thesecond handset hangs up you will be returned to your original call.

Whilst talking to the second handsetpress the MENU button.

The display will show TRANSFER.

You can now press the DOWNbutton to reveal the other options –CONFERENCE and SWAP CALLS.

Press the ✔ button to select thedisplayed option.

Selecting TRANSFER will send theoriginal call to the other handset.

Selecting CONFERENCE will bringthe other handset in on the originalcall with you.

Selecting SWAP CALLS will switchyou back to the original call but keepthe other handset on hold (selectSWAP CALLS again to go back tothe other handset).

During a call you can contact anotherFreestyle handset (which is registeredto your base station) without losingthe initial call. You can then speak toeither party independently, have a 3-way conversation or you can transferthe call to the other handset.

During a call:


The display will show INQUIRY.

Press the DOWN button until thedisplay shows INTERN INQ.

Inquiry calls, transferring calls andconference calls

Menu

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To register your handset withanother base station

At the base station:

Press and hold the PAGE button untilit beeps (about 10 seconds).

At the handset:



Press the DOWN button until thedisplay shows REGISTER HS.


The display will show the firstavailable base, e.g. BASE B.



Enter the PIN (factory setting 0000).


The display will show SEARCHINGand the letter of the chosen base willflash.

When registration is complete, thedisplay will show the handset nameand number.

Menu

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If you subscribe to BT’s Three WayCalling Service you can performsimilar functions to contact anotherexternal number (instead of anotherFreestyle handset).

During a call:


The display shows INQUIRY.


The display shows –NUMBER.

Enter the telephone number youwant to contact.


When the number you have calledanswers (if it doesn’t answer, pressthe TALK button to return to youroriginal call) you can hold aconversation whilst your original callis on hold. If the second call hangsup you will be returned to youroriginal call. Whilst on the secondcall, press the MENU button. Thedisplay shows CONFERENCE.

You can now press the DOWNbutton to reveal the other options –SWAP CALLS and RECALL.

Press the ✔ button to select thedisplayed option.

Selecting CONFERENCE will bringthe other party in on the original callwith you.

Selecting SWAP CALLS will switchyou back to the original call but keep

the other call on hold (select SWAPCALLS again to go back to the other call).

You can select RECALL to performother Three Way Calling Functions(See your Three Way Calling User Guide).

Menu

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Freestyle 2010 ~ Issue 2 ~ Edition 1 ~ 25th June ’02 ~ 4795A

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If a handset is registered to morethan one base station you can selectwhich base your handset will use.






Press the DOWN button until thedisplay shows SELECT BASE.


Use the DOWN button to select abase station (the current base willhave a ✔ next to it).

Press the ✔ button to confirm. Youwill hear a confirmation beep.

The display will show STORED andthen SELECT BASE.

Press the ✘ button until the displayreturns to the standby screen.

To select which base station yourhandset will use

Menu

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Help

No dial tone

Is the telephone line cord plugged into thephone socket?

Check that the base station is connected to themains power and switched on.

You cannot link up with the base station

Is the display flashing?

Check that the mains power cable is connectedat the base and switched on.

Are you in range of the base station?

Batteries could be low or flat.

If using more than one base station, check thatyou have the correct base selected. See page 35.

Handset does not ring

The ringer volume may be switched to off. To adjust the ringer volume on thehandset, see page 24.

Check that the base station is plugged into thephone socket.

Check that the base station is plugged into themains power and switched on.

Buzzing noise on my radio, TV, computer orhearing aid

Sometimes, your Freestyle 2010 can interferewith other electrical equipment if it is placedtoo close.

Replacing the handset battery

After a time, you may find that the handsetbattery is running out of charge more quickly.This is a standard sign of wear and the batterywill need replacing.

Slide the battery compartment cover off asshown. Take out the old batteries and replacewith new batteries. Only use the approvedbatteries, see page 10 for details.

Spare rechargeable batteries are available fromthe Freestyle 2010 Helpline 0870 240 3962.

Do not immerse batteries in water or throwthem into a fire, or dispose of them withordinary domestic refuse.

BT accepts no responsibility for damage causedto your Freestyle handset by using any othertypes of batteries.

No display appears

The batteries may be flat, dead or incorrectlyinserted. Recharge or replace the batteries.

The handset may be switched off.

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Buzzing noise on my radio, TV, computer orhearing aid

Sometimes, your Freestyle 2010 can interferewith other electrical equipment if it is placedtoo close.

It is recommended that you place yourFreestyle 2010 and other Freestyle handsets atleast one metre away from such appliances toavoid any risk of interference.

The charger does not appear to be working

Check that:

• The power adaptor is properly plugged intothe charger.

• Your handset has slotted correctly into thecharger.

• The battery is correctly fitted into the handset.

Are you using the correct power adaptor?Freestyle 2010 base station power supply isItem Code 005977.

Cannot change base station settings

Is someone else making changes via anotherhandset?

Have you pressed the ✔ button to confirm yourselection?

Customer Helpline

If you are still experiencing difficulty,call theFreestyle Helpline on 0870 240 3962 oremail [email protected]

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General information

Guarantee

Your Freestyle 2010 is guaranteed for a periodof 12 months from the date of purchase.

Subject to the terms listed below the guaranteewill provide for the repair of, or at BT’s or itsagent’s discretion, the option to replace theFreestyle 2010, or any component thereof,(other than batteries), which is identified asfaulty or below standard, or as a result ofinferior workmanship or materials. Productsover 28 days old from the date of purchase maybe replaced with a refurbished product.

The conditions of this guarantee are:• The guarantee shall only apply to defects that

occur within the 12 month guarantee period.

• Proof of purchase is provided.

• The equipment is returned to BT or its agentas instructed.

• This guarantee does not cover any faults or defects caused by accidents, misuse, fairwear and tear, neglect, tampering with theequipment, or any attempt at adjustment orrepair other than through approved agents.

• This guarantee does not affect yourstatutory rights.

Within the 12 month guaranteeperiod:If you experience difficulty using the productyou should contact the Helpline on 0870 240 3962 or [email protected]

If the problem is not remedied, you will beadvised to return your product.

Outside of the 12 month guaranteeperiod:If your product needs repair after the guaranteeperiod has ended, the repair must meet theapproval requirements for connection to thetelephone network. We recommend that youcall the Helpline on 0870 240 3962 and askfor details of our recommended repair agents.

If you have to return your product:If the Helpline is unable to remedy yourproblem they will ask you to return the product.Pack the base station and handset securely,preferably in the original packaging. All partsmust be returned including line cords, powersupply units, and the original batteries. (Please note that we cannot take responsibilityfor goods damaged in transit.) Please obtainand keep proof of posting from the Post Office.

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How many telephones can you have?

All items of telephone equipment have aRinger Equivalence Number (REN), which isused to calculate the number of items which maybe connected to any one telephone line. YourFreestyle 2010 has a REN of 1. A total REN of 4 is allowed, if the total REN of 4 is exceeded,the telephones may not ring.

With different telephone types there is noguarantee of ringing, even when the REN isless than 4.

Only use approved power supply, item code005977.

Only use approved rechargeable batteries.

Switchboard compatibility

This product is intended for use within the UKfor connection to the public telephone networkand compatible switchboards, which supporttone dialling and timed break recall. If in doubtplease consult your switchboard maintainer.

Technical information

Switchboard external lineaccess code

If you have connected your Freestyle 2010 to aswitchboard and the switchboard requires youto wait for a dial tone after dialling the accesscode needed to make an external call, you canprogram your Freestyle 2010 to automaticallywait for a dial tone.

This means you will not need to insert a pauseafter the access code on numbers you store inthe directory.






Press the DOWN button until thedisplay shows PABX CODE.


Enter the code (e.g. 9) and thenpress the ✔ button.

The display shows STORED andthen EXT ACCESS.

The display will show a flashingcursor and ACCESS CODE?


When an access code has been set,whenever your Freestyle 2010 seesthe access code as the first digit(s)of a dialled number, it will wait untilit hears the dial tone before it dialsthe rest of the number.

To program your switchboard(PABX) access code

Menu

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Index

Additional handsets and bases 31

At a glance 1

Base stationadditional 31change base station PIN 30PIN number 30register handset 31ringer melody 28ringer volume 28select which base station 35

Batteriescharging 10install 10levels 10low warning 10performance 10replacing 36

Call barring 29

Call indication 20

Call Waiting 22

Caller Display 20

Callsend 12inquiry 33internal 33make 12receive 12redial 14secrecy 13three-way conversation 33transfer 33withhold number 13

Calls listview 20dial 21delete 21information not available 21

Charge the handset batteries 10

Cleaning 8

Conference call 33

De-register 32

DECT 6

Deletecalls list entry 21directory entry 18-19redial list 14

Directorydelete number 18-19dial a number 17edit a number 17-18enter a pause 17store name and number 15-16

Display icons 2

End a call 12

Guarantee 38

Handset additional 31beeps 26call another handset 33de-register 32keyguard 26locate 19melody 25

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on/off 24register 31ringer volume 24settings – Quick guide 4speech volume 13, 25three-way conversation 33transfer external call 33

Help 36

Helpline 7

Internal call 33

Keyguard on/off 26

Locate a handset 19

Location of product 9

Make a call 12

Melody base 28handset 25

Menu structure 3

On/Offcall barring 29call waiting 22handset 24keyguard 26secrecy 13

Page a handset 19

Pause 17, 39

PINbase station 30

Power socket 9

Power cable 9

Preparatory dialling 12

Quick guide to handset settings 4

Quick guide to menu structure 3

Receive a call 12

Redial 14

Registerhandset 31handset to another base 34

REN (Ringer Equivalence Number) 39

Returning your Freestyle 2010 38

Ringerbase volume 28handset volume 24

Safety information 8

Secrecy 13

Setting up 9

Speech volume 13, 25

Store a name and number 15-16

Switchboardautomatically insert a pause 39compatibility 39external line access code 39

Technical information 39

Telephone socket 11

Telephone line cord 11

Three-way conversation 33

Transfer a call 33

Volumebase station ringer 28handset ringer 24speech volume 13, 25

Withhold telephone number 13

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Cut out this page and place the template on the wall.

The location of the screws is indicated by thecentres of the crossed lines.

Wall mounting template

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Accessories and sparesFor the Freestyle 2010 range of telephones

Accessories and spares for the Freestyle 2010range of telephones are listed below.

All items are available from the FreestyleHelpline, please call 0870 240 3962 or [email protected]

Additional handsets and chargers:

In Silver: In Black:Item code 006481 Item code 005973

Power supply units for the base unit or charger

Plug mounted, 13 amp mains adaptor.

Item code 005977

Telephone line cord

Batteries

Battery cover

Belt clip

User guide

Additional chargers:

Personal Shared

Menu

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1 2 3

4 5 6

7 8 9

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PQRS

MNO

WXYZ

DEFABC

JKL

TUV

Digital Clarity

Personal Shared

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7 8 9

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DEFABC

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Digital Clarity


Offices worldwideThe telecommunications services described in this publicationare subject to availability and may be modified from time to time. Services and equipment are provided subject to BritishTelecommunications plc’s respective standard conditions of contract.Nothing in this publication forms any part of any contract.

Touchtone™ is a registered trade mark ofBritish Telecommunications plc in the UK.

© British Telecommunications plc 2002.Registered Office: 81 Newgate Street, London EC1A 7AJ.Registered in England No. 1800000.Designed by: The Art & Design Partnership Limited.Printed in China. Freestyle 2010. Issue 2 (6/02) 1

RTTEThis product is intended for use within the UK forconnection to the public telephone network andcompatible switchboards.

This equipment complies with the essentialrequirements for the Radio Equipment andTelecommunications Terminal Equipment Directive1999/5/EC.

Declaration of Conformance.

A copy of the original Declaration of Conformance for the Freestyle 2010 is published on the web sitehttp://www.vtecheurope.com

Technology

Bt freestyle 2010 User Guide from Telephones Online