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PRESENTATION ON BUSINESS COMMUNICATION Presented By: Neeraj Kumar Roll. No. 49 Group ´Aµ

NEERAJ BC PRESENTATION

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PRESENTATION ON

BUSINESSCOMMUNICATION

Presented By:Neeraj Kumar Roll. No. 49Group ´Aµ

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COMMUNICATIONCommunication is sometime so simpleand difficult that we can never put it insimple word. Communication is theprocess by which information istransmitted between individual

and/organization so that anunderstanding response result.

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BUSINESS COMMUNICATIONWhen business related information istransferred from one person to another iscalled business communication.

ACCORDING TO BERNNAR:Business communication is the

expression,channelling,receiving andexchanging of ideas in commerce andindustry .

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MEDIA OF COMMUNICATION

These days communication is possible

through a vast variety of media.Communication to governmentdepartment and other agencies ismostly conducted through writtendocuments.

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MEDIA:Written communication

Oral communication

Visual communication

Audio-visual communication

Computer based communication

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Written communication iseverything that has to be writtenand transmitted in the writtenform falls in the area of writtencommunication. It includes«

WRITTEN COMMUNICATION:

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CircularsMemos

TelegramsReportsMinutesQuestionnaires

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Merits of written communication:

It is accurate and precise.

It can be repeatedly referred to.

It is a permanent record.

It is Legal document.

It facilities the assignments of responsbilities.

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Demerits of written communication:

Time consuming.

It is costly.

Quick classification is not possible.

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Oral CommunicationOral communicationincludes face to face

Communication,

Conversation overTelephones,intervies,Group discussion,

Meetings, conferenceetc.

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Merits of Oral communication:It saves time and money.Speeches are more powerful.Get immediate feedback.

Useful in meeting, seminar etc.Limitations of Oral communication:

When communication into far distance.

No legal value.Greater chances of misunderstanding.

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Audio Visual Communication:

Audio visualcommunication thatmakes use of telecast,

short films on thecinema screen andvideo tapes is a powerfulmedium of

communication. It is acombination of sight andsound.

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COMPUTER BASED COMMUNICATION:

Computer technologyhas dramaticallychanged thelandscape of businesscommunication. It isfast prevailing and ourworld is turning into a

small village. Itindicates email, voicemail,cellular phone, faxetc.

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SILENCE:Silence sometime plays avital role incommunication.

For example a boyproposes a girl. In returnshe just lowers down herface and gives a bluntsmile on her face. Themessage has beendelivered to the boywithout any word

spoken by her.

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´ Silence is not a thing we make, it is something

into which we enter ,it is always there, all we canmake is noise.µ

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THANK YOU FOR

ATTENDING THE SESSION