Gopi - OB Presentation

8/14/2019 Gopi - OB Presentation

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Done by,

G.A.Gopinath - 18

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Tuesday, September 1, 2009


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GROUPS:Two or more individuals interacting andinterdependent, who have come together to achieveparticular objectives.

CLASSIFICATION:c) Formal Group

d) Informal Group

e) Command Group

f) Task Group

g) Interest Group

h) Friendship Group

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Forming

Storming

Adjourning

Performing

Norming

Conflictincreased clarityof

purposePowerstruggles

Coaching

Littleagreement

Unclear

purpose

Guidanceanddirection

Clear visionandpurpose

Focus on

goalachievement

Delegation

Agreement

andconsensus

Clear rolesandresponsibili-ties

Facilitation

Taskcompletion

Goodfeeling abou

achievement

Recognition

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Groups do not progress linearly

Alternate between periods ofinertia and bursts of energy

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ROLE: A set of expected behavior patterns attributedto someone occupying a given position in a socialunit.

ROLE IDENTITY : Certain attitudes and behaviorsconsistent with a role.

ROLE PERCEPTION: An individuals view of how he orshe is supposed to act in a given situation.

ROLE EXPECTATIONS : How others believe a personshould act in a given situation.

ROLE CONFLICT : A situation in which an individual isconfronted by divergent role expectations.

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Definition: Acceptable standards of behavior within agroup that are shared by the groups members.

CLASSES OF NORMS:

c) Performance Norms

d) Appearance Normse) Social arrangement Norms

f) Allocation of Resources Norms

Conformity: Adjusting ones behavior to align with

the norms of the group.Reference groups: Important groups to whichindividuals belong or hope to belong and with whosenorms individuals are likely to conform.

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Definition: Voluntary behavior that violatessignificant organizational norms and, in doing so,threatens the well being of the organization or itsmembers.

Typology of Deviant Workplace Behavior

d) In production

e) In propertyf) Political

g) Personal aggression

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Definition: A socially defined position or rank given

to groups or group members by others.

Status Characteristics theory: Theory stating thatdifferences in status characteristics create status

hierarchies within groups.

Status and Norms

Status and Group Interaction

Status Inequity

Status and Culture 8



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Size - Social loafing:The tendency forindividuals to expand less effort when workingcollectively than when working individually.

Cohesiveness Degree to which groupmembers are attracted to each other and are

motivated to stay in the group.

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High

High

Low

Low

Cohesiveness

Performance

Norms

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Strengths of group decision making

Weakness of group decision making

Effectiveness and Efficiency

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Groupthink :

Phenomenon in which thenorm for consensus overrides the realistic

appraisal of alternative courses of actionGroup shift :

A change in decision risk

between the groups decision and theindividual decision that members within thegroup would make can be either towardsconservatism or greater risk.

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Brainstorming : An idea generation process thatspecifically encourages any and all alternatives while

withholding any criticism of those alternatives.

Nominal group technique : A group decisionmaking method in which individual members meetface to face to pool their judgments in a systematicbut independent fashion.

Electronic meeting : A meeting in whichmembers interact on computers allowing foranonymity of comments and aggregation of votes.

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ROLE CONFLICT AMONG TELEPHONE SERVICE

EMPLOYEE

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THE DANGERS OF GROUP THINK

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Sometimes the desire of maintaining group harmonyoverrides the importance of making sound decisions.

Examples of :

3) Large Air Force base process improvement team.

4) Virginia Turezyn Managing Director Infinity Capital

5) Steve Blank an entrepreneur dotcom investor.

A single devils advocate or whistleblower faces areal uphill struggle but if you (the naysayer) haveone ally that is enormously strengthening.

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Gopi - OB Presentation