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    A THREE-COMPONENT CONCEPTUALIZATION OF

    ORGANIZATION COMMITMENT

    John P. MeyerNatalie J. Allen

    The University of Western Ontario

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    Group Members

    Awais Raza

    Ghazal Qadeer

    Kh. M. Adil

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    Abstract

    Author go beyond the existing distinctionbetween

    attitudinal and behavioral commitment

    and

    Argue that commitment, as a psychological state,has at least three separable componentsreflecting

    (a) a desire (affective commitment)

    (b) a need (continuance commitment),

    (c) an obligation (normative commitment)

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    Nature of Commitment

    Relationship b/wpeople & thereorganization.

    The congruence ofthere values andgoals withorganization.

    Attitudinal

    perspective

    Behavioralperspective

    Process by whichindividuals

    becomes lock inthe organization.

    And how they dealwith this problem.

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    Distinction Between Attitudinal and

    Behavioral Commitment

    Research directed at

    identification of the:

    Antecedentconditions thatcontribute to

    the development of

    commitment&

    At the behavioralconsequences of the

    commitment

    Research has focused onidentifying conditions

    under which:

    Behavior once exhibitedtends to be repeated

    & The effects of such

    behavior on attitudechange

    Attitudinal Perspective Behavioral Perspective

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    Attitudinal Perspective

    BehaviorConditionsPsychological

    state

    The Attitudinal and Behavioral Perspectives on Organizational Commitment.

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    Behavioral Perspective

    Attitude

    Behavior

    Behavior(Future)

    The Attitudinal and Behavioral Perspectives on Organizational Commitment.

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    Conceptualization and Measurement of

    Commitment

    Affective Commitment / Affective Attachment

    Continuous Commitment / Perceived cost

    Normative Commitment / Obligations

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    Affective Commitment / Affective Attachment

    For several authors, The term commitment is used todescribe an affective orientation toward the organization.

    Kanter, for example, defined what she called cohesioncommitment as the attachment of an individuals fund

    of affectivity and emotion to the group.

    Measurement of Affective Commitment

    a. Organizational Commitment Questionnaire (OCQ).

    b. A 15-item scale designed to assess: acceptance of organizational values

    willingness to exert effort

    desire to maintain membership in the organization.

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    Continuous Commitment / Perceived cost

    Commitment as the continuation of an action (e.g.,

    remaining with an organization) resulting from arecognition of the costs associated with its termination.

    Similarly, Kanter defined cognitive-continuancecommitment as that which occurs when there isaprofit associated with continued participation and a

    cost associated withleavingMeasurement of Affective Commitment

    Require respondents to indicate the likelihood that theywould not leave the organization given various

    inducements increases in pay status promotional opportunity Freedom

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    Normative Commitment / Obligations

    Commitment as an obligation to remain with the

    organization. Marsh and Mannari, for example, described the

    employee with lifetime commitment as one whoconsiders it morally right to stay in the company,regardless of how much status enhancement orsatisfaction the firm gives him over the years

    Measurement of Affective Commitment

    Marsh and Mannari developed a four-item measure of

    lifetime commitment. two items measure intention toremain with the organization until retirement and theremaining items have a somewhat more obvious moraltone.

    Wiener and Vardi used a three-item scale to measure

    normative commitment.

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    A Three-Component Framework

    Three components rather than types, of commitment.

    Three components are not mutually exclusive

    an employee can experience all three forms ofcommitment to varying degrees.

    Three components of commitment = f (differentAntecedents)

    Different implications for work relevant behavior otherthan turnover

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    Affectivecommitment

    Work ExperiencesComfort

    Competence

    Turnover

    Organizational

    StructureCharacteristics

    Personalcharacteristics

    alternatives

    Side Bets

    Continuancecommitment

    Normativecommitment

    CultureFamilial

    organization

    Organizational

    investments

    -Performance-Absenteeism

    -OCB

    Antecedents Of Commitment

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    Antecedents Contributing Affective

    Commitment

    Affectivecommitment

    Work ExperiencesComfort

    Competence

    Turnover

    OrganizationalStructure

    Characteristics

    Personal

    characteristics

    -Performance-Absenteeism

    -OCB

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    Antecedents Contributing Normative

    Commitment

    Turnover

    Normativecommitment

    Culture

    Familialorganization

    Organizational

    investments -Performance-Absenteeism-OCB

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    Summary

    Research discovered the three themes ofcommitment e.g.

    Affective commitment

    Continuous commitment

    Normative Commitment

    Each employee has a commitment profile

    (indicating his desire, need and obligation toremain with the organization)

    Possibility of leaving the organization decreasesas any one component increases in the strength.

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