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DECEMBER 2012 FAMILY MATTERS 1 FAMILY MATTERS TRICARE Electronic Payment Required Time Out Free Siercity Memberships VOLUNTEER TRAINING Upcoming Training Opportunities NCNG Family Programs ~ December 2012—Volume 4, Issue 12 UPCOMING EVENTS Holiday Celebrations

Family Matters-December 2012

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Money Management for Veterans, Upcoming Events, Tricare Electronic Payments, Career Exploration, Holiday Dates for Military Mail

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Page 1: Family Matters-December 2012

DECEMBER 2012 FAMILY MATTERS 1

FAMILY MATTERS

TRICARE Electronic Payment Required

Time Out Free Sittercity Memberships

VOLUNTEER TRAINING Upcoming Training

Opportunities

NCNG Family Programs ~ December 2012—Volume 4, Issue 12

UPCOMING EVENTS Holiday Celebrations

Page 2: Family Matters-December 2012

DECEMBER 2012 FAMILY MATTERS 2

Page 3: Family Matters-December 2012

DECEMBER 2012 FAMILY MATTERS 3

Contents

FAMILY MATTERS

OCTOBER 2012

Diane Coffill

State Family Program Director

[email protected]

(919) 664-6324

MSG Ramona Scott

Family Program NCOIC

[email protected]

(919) 664-6000 Ext. 47005

SGT Tammy Fowler

Family Programs Assistant

[email protected]

(919) 664-6000 Ext 46876

Wendi Bell

FAC Administrative Assistant

[email protected]

(919) 664-6078

Lana Greer

State FAC Coordinator

[email protected]

(828) 652-4595 Ext. 2

Terry Henderson

Airman & Family Readiness

Program Mgr.

[email protected]

(704) 398-4949

Alice Dean

Lead Child & Youth Coordinator

[email protected]

(919) 520-9548

Angelena Dockery

Marketing & Communications Manager

[email protected]

(919) 485-9570

Kathryn Jarvis

Marketing & Communications Manager

[email protected]

(919) 485-9571

Judy Richardson

Senior FRSA

[email protected]

(910) 347-4352 Ext. 5

NC National Guard

Family Programs State Office

1636 Gold Star Drive

Raleigh, NC 27607-6410

(919) 664-6053

www.nc.ngb.army.mil

Volume 4, Issue 12

4 Director’s Column

5 TRICARE

6 FRG-JSS Webinars

7-9 Upcoming Events

10 Career Exploration

11-12 Resume Samples

13 Child & Youth Program

14 Free Resources

15 Family Assistance Centers Contacts

16 Telephone Support for Spouses

FAMILY MATTERS

DECEMBER 2012

Diane Coffill

State Family Program Director

[email protected]

(919) 664-6324

MSG Ramona Scott

Family Program NCOIC

[email protected]

(919) 664-6000 Ext. 47005

SGT Tammy Fowler

Family Programs Assistant

[email protected]

(919) 664-6000 Ext. 46876

Wendi Bell

FAC Administrative Assistant

[email protected]

(919) 664-6078

Lana Greer

State FAC Coordinator

[email protected]

(828) 652-4595 Ext. 2

Terry Henderson

Airman & Family Readiness

Program Mgr.

[email protected]

(704) 398-4949

Alice Dean

Lead Child & Youth Coordinator

[email protected]

(919) 520-9548

Angelena Dockery

Marketing & Communications Manager

[email protected]

(919) 485-9570

Kathryn Jarvis

Marketing & Communications Manager

[email protected]

(919) 485-9571

Judy Richardson

Senior FRSA

[email protected]

(910) 347-4352 Ext. 5

NC National Guard

Family Programs State Office

1636 Gold Star Drive

Raleigh, NC 27607-6410

(919) 664-6053

www.nc.ngb.army.mil

Cover Photo Courtesy of the SGT Tammy L. Fowler.

Want to be on the cover of the next Family Matters? Send a photo with a short

description (who, doing what, when, where) and who took the photo to

[email protected]

Search NCNG Family Programs

Twitter.com

@ncngfamily

Page 4: Family Matters-December 2012

DECEMBER 2012 FAMILY MATTERS 4

iane Coffill

It's the End of the Year Everyone, Christmas is almost upon us and Family Programs is very busy "wrapping up" the end of the year. We've had an exciting year filled with a variety of events, we've created and expanded programs and assisted many military Families. In fact, this year, we've had over 7,800 communications with our Service members and their Families. We've also had approximately 650 legal assistance cases and there are hundreds who've reached out to us on fami-

ly issues (i.e. communication, property/household, youth issues and finances). Our Community Out-reach and resources data show that we've served thousands already and the year is not over yet.

Each day we learn something new, and it's a continual learning process for us and you, as the North Carolina National Guard goes through the military life cycle. While we have certainly had our tough and painful moments this year, we have had our joys, as well. The important fact is that we continue to keep going together. We want you to know that we are always here for you. I speak on behalf of all of our Family Program team, if we don't know the answer, we will do our best to find it

or point you to the person/program/resource that does.

This past year, we've grown our Strong Bonds program, we continued our Kids on Guard Program, the Legal Assistance program is in place and our Family Assistance Centers continue to be stationary across the State. In late November, we established our Triangle Teen Council and early next year we will be expanding to the other regions. So, please keep your eyes and ears open. We'll need some of our great Teens to assist us.

We hope that you are enjoying the holidays and that you will have a wonderful Christmas with your Families. We'll be working through the Holidays to provide gifts and food to our Families in need. So, if you know of someone in need of assistance, please contact one our Family Assistance Center Representatives.

We'll be back in January with a list of our Strong Bonds event dates and, we'll be bringing you all the resources and information that we can to fully support you as our North Carolina National Guard Family.

We, in Family Programs, want to wish you a Merry Christmas and very happy New Year. I look forward to seeing and talking with you in 2013. I hope you have the opportunity to spend some time enjoying your Family and friends during the Holiday, but please don't forget to take time to reflect on 2012 and to "look forward" to 2013. Happy Holidays to you and your Family.

Very Respectfully,

About Family Matters Family Matters was created to provide Servicemembers and Families the most up-to-date information and

services available. If you would like to contribute to future issues, or if you have suggestions and comments, please contact the NCNG Family Programs Marketing and Communications Department personnel, Angelena

Dockery or Kathryn Jarvis, at [email protected]. E-Versions of Family Matters can be down-loaded at the NCNG Family Programs webpage at www.nc.ngb.army.mil.

References in this newsletter to any specific commercial products, processes, services, or the use of any trade, firm, or corporation name does not constitute endorsement, recommendation, or favoring by NCNG Family

Programs.

DIRECTOR’S COLUMN

GET THE HELP

YOU NEED

MILITARY FAMILY

LIFE CONSULTANTS

Anger Management

Communication

Relationship Issues

Productivity at Work

Conflict Resolution

Parenting

Decision Making Skills

John Alleman

Adult & Family Specialist

(919) 745-9635

Betty Steelman,

Child & Family Specialist (919) 665-9178

LEGAL ASSISTANCE

Among these are:

Estate Planning

Estate

Administration

Family Law

Problems

Consumer Law

Problems

Many Others

To make an appointment with

Legal Assistance, to request a

phone consultation, or to get

general information about

different types of legal issues,

please contact (919) 664-6220

or

(800) 621-4136 Ext. 46220.

You may also email

[email protected]

or

[email protected]

Need to talk? Call us today.

Voluntary, Confidential,

Free, and Professionally Staffed

1-800-621-4136 Option 1

Page 5: Family Matters-December 2012

DECEMBER 2012 FAMILY MATTERS 5

ELECTRONIC PAYMENTS

REQUIRED All benefit payments are required to be pro-

cessed electronically starting no-later-than

JANUARY 1,2013. Monthly premium payments

must be made by either recurring Electronic

Funds Transfer (EFT) or recurring Debit/Credit

Card (Visa/MasterCard only)

Electronic Payments Required for

TRICARE Reserve Select and Retired

Reserve Monthly Premiums October 10, 2012

FALLS CHURCH, Va. – To avoid losing coverage, beneficiar-

ies enrolled in TRICARE Reserve Select (TRS) or TRICARE

Retired Reserve (TRR) who pay monthly premiums by check

need to switch to an electronic form of payment before Jan.

1, 2013.

Beginning Jan. 1, 2013, TRICARE will only accept monthly

premium payments using recurring automatic payments by

credit or debit card, or by recurring electronic funds transfer

(EFT) from a linked bank account. To avoid confusion, bene-

ficiaries should verify that their bank sends EFT payments

electronically.

The Defense Manpower Data Center is notifying current TRR

and TRS beneficiaries directly by email, and new beneficiar-

ies will be informed in their welcome package information

when enrolling.

Electronic payments streamline account management and

ensure continuous coverage for beneficiaries. Failure to pay

premiums by the due date results in termination of coverage.

Beneficiaries can contact their regional contractor to set up

automatic payments and get more information. Contact infor-

mation for each region is available online at

www.TRICARE.mil/contacts.

TRS and TRR are premium-based health plans. TRS is avail-

able for eligible members of the Selected Reserve of the

Ready Reserve and their families; and TRR can be pur-

chased by retired Reserve members, their families and eligi-

ble survivors of deceased retired Reserve sponsors. For

more information about TRS or TRR go to www.tricare.mil.

News You Can Use!

Recently “Guidelines for Suspension and Reinstate-

ment of TRICARE Reserve Select Coverage” was

released as to help Tricare members understand

suspension of benefits, eligibility for reinstatement

and the process for requesting reinstatement of

Tricare benefits.

Excerpt from Memorandum:

TRICARE Regional Director (or contractor) Approval

Authority. A TRS member/survivor may request reversal of

a TRS suspension from the TRICARE Regional

Director (RD) (or contractor as required) with no

justification needed. The RD (or contractor) shall accept a

request if:

(a) received no later than 3 months after the paid-through

date;

(b) no suspension has been lifted within 12 months

preceding the paid-through date;

(c) payment of overdue and current premiums in full is

included; and

(d) information is provided to establish recurring electronic

premium payments.

Upon acceptance of the request, the suspension shall be

lifted, which will reinstate coverage with no break:. If the

request is not accepted, it shall be rejected and

returned. If not lifted, the suspension continues until 12

months from the paid-through date at which time the termi-

nation and lock-out become final for that time

period.

To view the full memorandum visit

www.health.mil/libraries/

HA_Policies_and_Guidelines/12-009.pdf or request a

copy from your local Family Assistance Center

If your Family is in need of assistance for the

Holidays, please contact your local FAC for

details about help you are eligible for and how

to obtain it.

Assistance For Families

Page 6: Family Matters-December 2012

DECEMBER 2012 FAMILY MATTERS 6

Get R.E.A.D.Y. with JSS - Volunteers

Tuesday December 4, 12:00 PM – 1:00 PM This webinar provides an overview and shows volunteers how JSS tools equip them to serve the National Guard community. This includes how to track your

volunteer hours, collaborate in Groups and Forums, and locate helpful re-sources. Staff working with volunteers will also benefit from this session.

Register here (or cut and paste entire link below into browser) https://www.jointservicessupport.org/Events/EventDetails.aspx?

Mode=ReadOnly&Id=94651034-28C8-4301-A873-AC08FD805306

Using the Groups Tool in JSS Thursday December 6, 12:00 PM – 1:00 PM

This webinar shows how to use the JSS Groups tool to connect with others, access information, and communicate effectively over email and on the web.

This includes how to post events in a shared calendar, upload documents to a File Library, and collaborate in forum discussions.

Register here (or cut and paste entire link below into browser) https://www.jointservicessupport.org/Events/EventDetails.aspx?

Mode=ReadOnly&Id=57A85311-B0E6-41E4-81C3-D0DC22708CCB

Creating and Uploading Event Evaluations in JSS Thursday December 6, 2:00 PM – 3:00 PM

This webinar will show event coordinators how to produce standard Yellow Ribbon and custom break-out class evaluations; how to scan and upload eval-uation forms; and tips for ensuring the successful processing of uploaded eval-

uation forms. (Note that you must log in to JSS to register for this event.) Register here (or cut and paste entire link below into browser)

https://www.jointservicessupport.org/Events/EventDetails.aspx?Mode=ReadOnly&Id=11412F2D-BC56-4CAF-B528-F8F1E9AEE9B9

Creating an Event in JSS

Wednesday December 12, 12:00 PM – 1:00 PM This session orients ESGR, FMAP, Family Program, PHP, SAPR and Warrior Support Staff on how to create an event in JSS. This includes how to create

events, register for events and manage event registrations. Register here (or cut and paste entire link below into browser)

https://www.jointservicessupport.org/Events/EventDetails.aspx?Mode=ReadOnly&Id=3B100EBA-82AC-43EC-A61B-93548DE96EF3

Judy Richardson Senior FRSA

142 Broadhurst Road

Jacksonville, NC 28540-3545

[email protected]

(910) 347-4352 Ext. 5 (800) 621-4136 Ext. 11346

FAMILY READINESS SUPPORT ASSISTANTS

CHARLOTTE

Nikkie Newsome

[email protected]

(704) 344-2352 Ext. 14548

CLINTON

Sarah Strickland

[email protected] (910) 592-2100 Ext. 14735

HIGH POINT

(Temporary location due to

construction in Greensboro)

Gloria Fields

[email protected] (800) 621-4136 Ext. 15620

GOLDSBORO

Greg Smith

[email protected] (919) 731-2021 Ext. 15423

MORRISVILLE

Pamela Hughes [email protected] (919) 804-5300 Ext. 16313

OXFORD

Norman Dean [email protected] (919) 693-3651 Ext. 27

RALEIGH

George Lane

[email protected] (919) 664-6000 Ext. 46714

FAMILY READINESS GROUPS | VOLUNTEER TRAINING

For further information or to suggest future

webinar topics, please email

[email protected]

Page 7: Family Matters-December 2012

DECEMBER 2012 FAMILY MATTERS 7

‘Tis the Season’

12.1.12 Preparing for Christmas Event

9 a.m.—3 p.m.

630th CSSB/1450th

Foothills Readiness Center

1535 Beecher Anderson Rd., Lenoir

Christmas/Family Day

10:30 a.m.—3 p.m.

1450th TC

Foothills Readiness Center

1535 Beecher Anderson Rd., Lenoir

Family Day

7 p.m.—10 p.m.

1132nd MP

Tarboro Armory

400 East Blvd., Tarboro

Family Day/Christmas Party

2 p.m.—5 p.m.

694th Main CO

Snow Hill Armory

2nd St., Snow Hill

Family Day/Christmas Party

Noon—4 p.m.

1454th Trans

Concord Armory

1501 Old Charlotte Rd., Concord

Holiday Operation Homefront

Dollar Tree & Secret Santa

9 a.m.—Noon

1/120th COs B, C, & D

Lumberton Armory

4502 Fayetteville Rd., Lumberton

Holiday Operation Homefront

Dollar Tree

9 a.m.—11 a.m.

1/120th CO A

Jacksonville Armory

142 Broadhurst Dr., Jacksonville

12.1.12 (continued) Holiday Operation Homefront

Dollar Tree

9 a.m.—Noon

1/120th HHC

Wilmington Airport Armory

2412 Infantry Dr., Wilmington

12.2.12 Christmas Grab & Go

1 p.m.—1:30 p.m.

230th BSB

Kinston Armory

2875 Dobbs Farm Rd., Kinston

Family Day

Noon—4 p.m.

5/113th FA

Louisburg Armory

600 S. Bickett St., Louisburg

Family Day

10 a.m.—3 p.m.

732nd FSC

Reidsville Armory

292 NC Hwy 65, Reidsville

Christmas/Family Day

10:30 a.m.—3 p.m.

630th CSSB

Foothills Readiness Center

1535 Beecher Anderson Rd., Lenoir

Family Day/Drill Weekend

9 a.m.—2 p.m.

60th Troop Command

Troop Command Drill Hall

4105 Reedy Creek Rd., Raleigh

Family Day

9 a.m.—2 p.m.

JFHQ-NC-HHD

Joint Forces Headquarters

1636 Gold Star Drive, Raleigh

Family Day/Drill Weekend

10 a.m.—4 p.m.

1/252 CAB CO B

Smithfield Armory

406 Hospital Rd., Smithfield

12.2.12 (continued) Family Programs Briefing

9 a.m.—10 a.m.

1132nd MP

Tarboro Armory

400 E. Walnut St., Tarboro

Family Day/Christmas Party

8 a.m.—1 p.m.

630th BSB

Kinston Armory

2875 Dobbs Farm Rd., Kinston

Family Day/Christmas Party

9 a.m.—3 p.m.

130th Finance CO

Siler City Armory

801 Alston Bridge Rd., Siler City

YELLOW RIBBON EVENTS

Benton Convention

Center

Winston Salem

DECEMBER 8, 2012 1452nd HETT CO

90-Day PDHRA

Dec. 8: 8 a.m.—4:30 p.m.

881st/883rd EN CO

90-Day PDHRA

Dec. 8: 8 a.m.—4:30 p.m.

Yellow Ribbon Questions?

Call 800.621.4136 ext. 46054

*Dates and times subject to change.*

DECEMBER 2012 | UPCOMING EVENTS

Page 8: Family Matters-December 2012

DECEMBER 2012 FAMILY MATTERS 8

Page 9: Family Matters-December 2012

DECEMBER 2012 FAMILY MATTERS 9

12.8.12 (continued) Raleigh Pamper Day

10 a.m.—4 p.m. (Spouses of Deployed only)

Celebration Church

8700 Capital Blvd., Raleigh

Family Day

2 p.m. –10 p.m.

Episcopal Center

25 Wormy Chestnut Rd., Canton

Breakfast With Santa

8 a.m.—11 a.m.

Charlotte Motor Speedway

555 Concord Pkwy S., Concord

12.9.12 Family Day

10 a.m.—11 a.m.

HHC 130th MEB

Charlotte Armory

4240 West Blvd., Charlotte

DECEMBER 2012 | UPCOMING EVENTS

12.9.12 (continued) Family Day/Christmas Party

9 a.m.—2 p.m.

105th MP CO

Asheville Armory

100 Minuteman Dr., Asheville

Family Day

11 a.m.—4 p.m.

211th MP CO

Maggie Valley Inn & Conf. Center

70 Soco Rd., Maggie Valley

12.15.12 Christmas with a Cop

9 a.m.—Noon

K-Mart

4500 Blue Ridge Rd., Raleigh

12.16.12 Family Day/Christmas Party

9 a.m.—3:30 p.m.

332 MED

Siler City Armory

7838 McLoud Rd., Greensboro

Ge

t t

he

late

st

Search for us: North Carolina National

Guard Family Programs

Page 10: Family Matters-December 2012

DECEMBER 2012 FAMILY MATTERS 10

Frederick E. Vollrath is performing the duties of the assistant secretary of defense for readi-ness and force management. Excerpt from the article, “Military Spouse Hiring Program Gains 30-plus Companies” by By Terri Moon Cronk, American Forces Press Service . To read the

full article visit www.defense.gov/news/newsarticle.aspx?id=118543

SCC Consultants help Spouses explore all

options with tools like Career Assessments,

Interest and Skills Inventories, Portable Career

Statistics, and Earning Potential Metrics.

careers-inmotion.com/career-exploration

Car

eer

Exp

lora

tio

n

This past November, the Military Spouse Employment Partnership Program

welcomed new employers to the cause of helping of Military Spouses with

sustainable careers. Now more than 160 companies and organizations

partner across the nation to uphold the key principles of the program.

They are:

Increase job opportunities while maintaining employment status for Spouses who relocate to new duty stations

Provide career promotion opportunities for those who help their employer meet its goals and objectives

Support Spouses' pay equity on par with their training, work experience and credentials

Tell their corporate counterparts about

their support and commitment to

Military Spouses

To start your search for employment and

resources, visit

www.whitehouse.gov/joiningforces

Military Spouse Employment

Partnership Career Portal can be

located at

msepjobs.militaryonesource.mil/

The Military Spouse is

tech-savvy, adaptable

and resilient; a strong

leader, skilled

multitasker and a team

player who is mature

and effective under

pressure, Vollrath said.

Page 11: Family Matters-December 2012

DECEMBER 2012 FAMILY MATTERS 11

What resume do I use? While this is not the end all, be all for applying for a job,

it can help you wade through the applying for the job you know you can do.

Here, we include two broad examples of résumés highlighting what “sells” you

on paper. The first is an example of a résumé that is best used when the posi-

tion clearly defines the job responsibilities. See the next page for a different ap-

proach.

Résumé Y

OU

GO

T IT

!

Page 12: Family Matters-December 2012

DECEMBER 2012 FAMILY MATTERS 12

The second is an example of a résumé that is best used when the

position advertised does not clearly define the positions’ job

responsibilities.

For further Employment Assistance,

please contact:

David Ponder, Employment Specialist

Asheville Military Family Resource Center

7 Yorkshire St. Suite C

Asheville, NC 28803

Office: (828) 274-8571

Cell: (919) 485-9567

Email: [email protected]

Donnie Blackburn

Office: (919) 664-6000 ext. 46818

Email: [email protected]

Jeremiah Vigham

Office: (919) 664-6000 ext. 46723

Email: [email protected]

Page 13: Family Matters-December 2012

DECEMBER 2012 FAMILY MATTERS 13

NCNG CHILD & YOUTH

PROGRAM STAFF

Alice Dean

Lead Child & Youth Coordinator

919- 520-9548

[email protected]

Kristi Wagner

Youth Coordinator

1-800-621-4136 ext. 8851

[email protected]

Leslie Taylor

Assistant Child & Youth Specialist

919-693-3651 ext. 23

Tell us

what you

want to

have on a

NCNG

Family

Programs

App.

Share your

comments on

Facebook

Search

“North Carolina

National Guard

Family Programs”

APP F

OR

TH

AT !

CHILD & YOUTH PROGRAM |

Share your child’s “Dear Santa”

letter with us this December

on Facebook.

Poems and photos

also welcome.

PVT Richard, the Bear, of 2/130th

AVN, is still on the move!!!

Page 14: Family Matters-December 2012

DECEMBER 2012 FAMILY MATTERS 14

GIVE ME A MINUTE

The Department of

Defense pays for

memberships to

Sittercity

Military Families can

activate their fully paid memberships at:

www.sittercity.com/dod Sittercity memberships are available at no cost for Army, Navy, Marine and Air

Force Servicemembers and their immediate Families.

Free personal training and gym memberships available to Reserve and National Guard Servicemembers and their Families during

deployment. www.healthclubs.com/

joiningforces

PUM

P It Up!

Addressed to

Express

Mail®

Military

Service

(EMMS)1

First-

Class

Mail®

Service

Priority

Mail®

Service

Parcel

Airlift

Mail

(PAL)2

Space

Availabl

e Mail

(SAM)3

Parcel

Post®

Service

APO/FPO/DPO

AE ZIPs™ 090-092Dec. 17 Dec. 10 Dec. 10 Dec. 3 Nov. 26 Nov. 13

APO/FPO/DPO AE ZIP

093N/A Dec. 3 Dec. 3 Nov. 30 Nov. 26 Nov. 13

APO/FPO/DPO

AE ZIPs 094-098Dec. 17 Dec. 10 Dec. 10 Dec. 3 Nov. 26 Nov. 13

APO/FPO/DPO AA ZIP

340Dec. 17 Dec. 10 Dec. 10 Dec. 3 Nov. 26 Nov. 13

APO/FPO/DPO

AP ZIPs 962-966Dec. 17 Dec. 10 Dec. 10 Dec. 3 Nov. 26 Nov. 13

Holiday Dates for Military Mail

Calculated for December 25, 2012.

More at

https://www.usps.com/shippingdates/

Get the Address Right—Use the Servicemember’s full name. All mail must be addressed to someone specific; addressing mail to “Any Service Member” is no longer permitted. Include the unit and APO/FPO/DPO (Air/Army Post Office™, Fleet Post Office or Diplomatic Post Office) address with the 9-digit ZIP Code™ (if one is assigned).

Happy Holidays

Page 15: Family Matters-December 2012

DECEMBER 2012 FAMILY MATTERS 15

Kinston Unit Family Contact Center (UFCC) 2875 Dobbs Farm Rd., 28504 Gabrielle H. O’Flanagan, FAC Specialist [email protected] (252) 208-0255 Ext. 15817 Lenoir State Family Assistance Center (SFAC) 1535 Beecher Anderson Rd., 28645 Frances Johnson, FAC Specialist [email protected] (828) 757-4365 Ext. 4 line 1 Morganton Unit Family Contact Center (UFCC) 411 Kirksey Dr., 28655 Nancy Davis, FAC Network Coordinator [email protected] (828) 437-0746 Ext. 2 Raleigh Unit Contact Center (UCCC) 4105 Reedy Creek Rd., 27607 Earlene Capps, [email protected] (919) 664-6000 Ext. 47101 Lisa Faison, [email protected] (919) 664-6000 Ext. 47100 Mark Woolbright, [email protected] (919) 664-6000 Ext. 47102 Smithfield Unit Family Contact Center (UFCC) 406 Hospital Rd., 27577 Abby Millsap, FAC Specialist [email protected] (919) 934-2013 Ext.16 Southern Pines Unit Family Contact Center (UFCC) 500 Morganton Rd., PO Box 1317, 28387 David Butler, FAC Specialist [email protected] (910) 692-8747 Ext. 6 Wilmington Unit Family Contact Center (UFCC) 2412 Infantry Rd., 28405 Jim Marley, FAC Specialist [email protected] (910-) 251-7100 Ext. 16918 Judy Howard, FAC Network Coordinator [email protected] 910-251-7100 Ext. 16925 Winston-Salem Unit Family Contact Center (UFCC) (Temporary location due to construction in Greensboro)

2000 Silas Creek Pkwy., 27103 Sandy Harrison, FAC Specialist [email protected] (800) 621-4136 Ext. 15651

FAMILY ASSISTANCE CENTERS | CONTACT US

Asheville Military Family Resource Center (MFRC) 7 Yorkshire St. Suite 101, 28803 Fax: (828) 274-8572 Debra Collington, FAC Network Coordinator [email protected], (828) 274-8571 Charlotte Unit Family Contact Center (UFCC) 4240 West Blvd., 28208 Carry Bandy, FAC Specialist (704) 344-2352 Ext. 14547 Doretha McLaughlin, FAC Specialist (704) 344-2352, Ext. 14548 [email protected] Fayetteville Unit Family Contact Center (UFCC) 3555 Owen Dr., 28306 Amy Wallace, FAC Specialist [email protected] (910) 321-1001 Ext. 14920 Greenville State Family Assistance Center (SFAC) 1401 N. Memorial Dr., 27834 Dawn White, FAC Network Coordinator [email protected], (800) 621-4136 Ext. 11150 High Point Unit Family Contact Center (UFCC) (Temporary location due to construction in Greensboro)

3515 Armory Dr., 27260 Katy Jones, FAC Network Coordinator [email protected] (800) 621-4136 Ext. 15649 Kannapolis Military Family Resource Center (MFRC) 6001 Gateway Center Dr., Suite 109, 28081 Fax: (704) 788-0550 Lynn White, FAC Specialist, [email protected] (704) 788-4554

We’re

just a

call

away

Page 16: Family Matters-December 2012

DECEMBER 2012 FAMILY MATTERS 16