1. Better data quality from your web form
Graham Rhind
GRC Database Information
Nieuwe Prinsengracht 80-hs
1018 VV AMSTERDAM
The Netherlands
graham@grcdi.nl
http://www.grcdi.nl

2. A state of denial and beyond frustration

3. The effect of poor web form design on data quality

4. Better web form design produces better data quality

5.

6. Field lengths

7.

8.

9. Reading order

10.

11. Validation

12. States again

13. Rapid addressing

14. Providing an escape route

15. Embarrassment

16. Matching the form and its language to the country

17. Localisation

18. Languages

19. A partial success

20. Fortunately, our brains work differently

21. Not scanning
NieuwePrinsengracht 80-hs
1018 VV AMSTERDAM
NieuwePrinsengracht 80-hs
1018 VV AMSTERDAM

22. Examples

23. Clarity

24. Asking for what you want

25. Field positioning

26. Tab order

27. Relative field sizes

28. Required fields

29. Exhaustive and mutually exclusive

30. Pre-selection

31. List ordering

32. Drop down list contents

33. A lesson on how not to create a list

34.

35. Forcing the customer to think

36. Feedback holding a dialogue with your customer

37. Spelling

38. Testing

39. An example

40. An example

41.

42.

43. A partial success

44. A partial success

45. A partial success

46. Staying current

47. Dont forget these principles when you overhaul your web site

48. Graham Rhind
GRC Database Information
NieuwePrinsengracht 80-hs
1018 VV AMSTERDAM
The Netherlands
graham@grcdi.nl
http://www.grcdi.nl
Resources:

• Better data quality from your web form effective international name and address Internet data collection free e-book http://www.grcdi.nl/book4.htm
• 49. Global Sourcebook for Address Data Management http://www.grcdi.nl/book2.htm
• 50. Practical International Data Management http://www.grcdi.nl/book3.htm