© 2012 IBM Corporation

Two Clouds One SolutionErik Vos – founder RealConnectons

| © 2012 IBM Corporation

Agenda

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Social Media

Mobile

Cloud

CRM

| © 2012 IBM Corporation

Today

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05/03/23©2011 SugarCRM Inc. All rights reserved.

| © 2012 IBM Corporation

Is CRM an internal systeem ?

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| © 2012 IBM Corporation

What do we realy want?

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Only do everthing once !

If someone else did it already => use it !

| © 2012 IBM Corporation

SugarCRM person

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05/03/23©2011 SugarCRM Inc. All rights reserved.

| © 2012 IBM Corporation

SugarCRM & Linkedin

7

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| © 2012 IBM Corporation

SugarCRM Mobile

8

| © 2012 IBM Corporation

SugarCRM Opportunity

9

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| © 2012 IBM Corporation

SugarCRM document

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| © 2012 IBM Corporation

IBM SmartCloud Engage document

11

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| © 2012 IBM Corporation

Proposal to the customer

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| © 2012 IBM Corporation

Share a Document

13

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Document sharing

14

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Invite a guest

15

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Netwerk connections

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Download history

17

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Meeting with customer

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| © 2012 IBM Corporation19

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| © 2012 IBM Corporation

Make appointment

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| © 2012 IBM Corporation

Start Webmeeting

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| © 2012 IBM Corporation

IBM SmartCloud Engage meeting

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| © 2012 IBM Corporation

SmartCloud Webmeeting mobile

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| © 2012 IBM Corporation

SmartCloud Webmeeting actions

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| © 2012 IBM Corporation

Two Clouds One Solution

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| © 2012 IBM Corporation

Questions ?

26

05/03/23