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Crowd Funding and Social Media for Fundraising 501 Tech Club Chicago

Social media for fundraising 501tech

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1. Crowd Funding and Social Media for Fundraising 501 Tech Club Chicago 2. WHO IS MICHAEL HOFFMAN? Former senior nonprofit fundraiser and political consultant Online marketing and communications specialist Founded See3 Communications to merge video and the web for richer donor engagement experiences 3. This presentation is only made possible because of the contributions of those that think a lot about this subject. In particular, lets thank: Beth Kanter Lesley Mansford Carie Lewis Carlson Look them up on Slideshare and Google and see their awesomeness 4. really??? 5. Direct Mail lands a punch to Social Medias head 6. AWESOME? OR STINKY? Social Media for Fundraising 7. Why do organizations use social media? Awareness Customer Service Advocacy Counter negative stories Understand consumer interest and behavior Stewardship of existing supporters Fundraising 8. Lets Look at Some Numbers 9. 2012 Nonprofit Social Media Benchmark Report 10. Source: M&R/NTEN e-benchmark study 285 112 11. Source: Stanford Social Intervention Review 12. Source: Waggener Edstrom Digital Persuasion Report 13. What Should You Do? 14. SHARE PAIR 15. Multichannel Fundraising Peer-to-Peer Crowdsourcing 3 Places Social Media Works for Fundraising Curation Lead Acquisition 16. Multichannel Fundraising 17. I just got a keychain and address labels in the mail from you guys. Now that I see you posting on Facebook and know you're legit, I'll be sending a donation. Thanks for the work you do. Posted to Humane Society of the United States (HSUS) Facebook Page wall, January 2010 18. Humane Society of US 2.3 million Facebook fans 329,000 Twitter followers 103% growth rate on Facebook from 2012 to 2013, 73% growth from 2013-2015 93% growth rate on Twitter from 2012 to 2013, 61% growth rate from 2013 to 2015 $1 million raised on Facebook (lifetime at the middle of 2013) $200,000 raised per year on Facebook 300,000 actions per year taken on Facebook 19. A donor is a donor Start considering social media follows like they are supporters social CRM / moves management Consider match/append and other efforts to combine social media and email data to get a better picture of who they are Build your efforts reasonably, dont over-invest and expect high direct returns Ideal situation: Move online donors to offline they will give more, higher lifetime value 20. Why Crowdfunding? 21. Just Do It Fail Fast, Fail Forward How to Launch 22. Pick a Well-Defined Goal & Deadline How to Launch Beth Kanter Fundraiser to honor her father who passed away, supporting Surf Rider Foundation $5000 Goal 2 Weeks to raise the money Promoted through social media 23. Start End Your fundraiser should look like this promote promote Deadline panic. Promote! promote promote Not like this Fundraiser = Campaign Start End How to Launch 24. Tell Your Story and Be Creative How to Launch 25. How to Launch Pick a Platform Upload Content 26. Images are Powerful How to Launch 27. Fundraisers with videos typically earn 4X more! Videos Even More So How to Launch 28. Website Widget Social Media Press Releases Promote Your Fundraiser How to Launch 29. Build momentum, then branch out Staff Board of Directors Key Influencers Donors Your Social Network Volunteers Friends Start With Your Inner Circle How to Launch 30. Ask Clearly Tie to Direct Impact $10 provides 500 liters of clean drinking water to refugees in Somalia. Dont Be Afraid to Ask How to Launch 31. Using Social Media 32. Editorial Calendar Facebook < 3 / Day Twitter 1++ / Day P2P Asks Are Key Seed the Tip Jar Using Social Media Plan for Success 33. Mornings: 8 9AM Lunch: 12 1PM End of Day: 4:30 6PM Nights: 9:30 11PM Weekends vs. Wednesdays! Active Social Media Times Using Social Media 34. ? Vs. . Media: Photos, Vids Tag Everyone! Emoticons Rock! :) Respond, Recognize & Retweet ROI = Realization of Influence Using Social Media 35. = $10- $18 Share & Ask for Shares Using Social Media 36. The Ask: 5 Minutes/Week Form a Social Media Marketing Committee Using Social Media 37. CELEBRATE! Thank Your Donors 38. Announce when milestones are met Send thank you notes Show donors their impact Thank Your Donors Stay In Touch 39. Beth Kanter Results $5563 10% over goal in 2 weeks 128 donors with 45% at suggested giving level of $25 43% gave more than suggested level, 12% less 92% of people had STRONG ties to Beth, almost none knew her father 85% of donations converted through Facebook Thanking donors individually triggered new donations 95% of donations through Razoo site, 5% mobile 40. Beths Lessons Learned Set a realistic goal Dont set minimum gift levels too low! Use Social Proofing to get more donors Offer many ways to participate this is a non- linear supporter journey. Sharing story, donating, participating in event. Not a simple funnel in the age of control and info overload Find the influencers Use promoted posts strategically Honor your networks creativity 41. CONTENT CURATION is the process of sorting through the vast amounts of content on the web and presenting it in a meaningful and organized way around a specific theme. 42. Can you do this? 43. Take that Direct Mail! 44. E M A I L : M I C H A E L @ S E E 3 . C O M @ M I C H A E L _ H O F F M A N THANK YOU!!! S E E 3 . C O M