SAPC BAIO 054 Enabling Consulting

054

SAP Business All-in-One Solutions for Midsize EnterprisesEnabling your Consulting Personnel

CSE Portfolio and Operations

SAP AG 2006, SAP Field Services, Solution Management / 2

Purpose of this presentation

The purpose of this presentation is

To provide an overview of the knowledge and skills your consultants and project managers need to successfully deliver SAP Business All-In-One-Solutions

To show how SAP supports that and where to find additional information or help

1. Introduction

3. Solution Content

5. Soft Skills

2. Business/Industry Knowledge

4. SAP Business All-In-One Solutions Approach

6. Summary / Example


The challenges when your people deliver in the Mid-Market

ERP is a commodity product, but SAP Business All-In-One Solutions represent a new approach for Sales and Consulting

We have to staff small teams, but most of our consultants are specialists not generalists

Things that made consultants successful in the past may put projects at risk today


Required Areas of knowledge

Soft Skills

A new implementation approach

SAP ASAP Focus Methodology & Accelerators

Solution Content

System: Processes/Functionality, Integration, ConfigurationSAP Best Practices Content: Processes & Deliverables; Used Tools

Additional Services: e.g. OCM, BI starter pack, hosting

Business/Industry Knowledge

Business model, Processes, Typical pain points

Details vary by target group: Consultants, Project Managers, Consulting Sales (CEMs/CSMs)

1. Introduction

3. Solution Content

5. Soft Skills


4. SAP Business All-In-One Solution Approach



Business/Industry Knowledge

Area Details

Con

s PM

CEM Source of Info

Industry Knowledge

Market forces, business drivers, trends and implications

MD MD MD Solution Map; SAP Best Practices CD

IBUBusiness model, Value Chain

MD MD MD

Key industry segments and ecosystem partners in the industry

MO MD MD

SAP’s Solution Overview in the industry, key processes

MD MO MO

Business knowledge is necessarily understanding the industry.

To properly address a customer’s requirements, we have to understand his industry specific needs and terminology. This is especially true if we deliver a “baseline” solution, because only then we can convince him of the value of our solution.

Consultant MD: not necessarily all consultants on a given projectM = Must know O = OverviewN = Nice to know D = Detailed

1. Introduction

3. Solution Content

5. Soft Skills


4. SAP Business All-In-One Solution



Solution content is split into 3 areas of knowledge

1. Generalist knowledge about the ERP System Overview of Processes/Functionality Process Integration is key knowledge (OTC, PTP, etc) Configuration is lower priority

2. Your (predetermined) Solution Content SAP Best Practices Processes & Deliverables Used Tools

3. Additional (Packaged) Services OCM Data Migration options Hosting


Predetermined Solution / SAP Best Practices Content

Area Details

Con

s PM

CE

M

Source of Info

Best Practices (general)

Concept: Why and What SAP BP

MD MD MO RKT for All-in-One on PartnerEdge Portal:http://service.sap.com/smb/education

internal:https://sapneth1.wdf.sap.corp/~form/sapnet?_SHORTKEY=01100035870000673520&

RKT for BC-Sets:http://service.sap.com/bcsets

BPTAA course

Deliverables of SAP BP (Documentation etc.)

MD MD NO

How to use MD MD NO

Best Practices (baseline & industry)

Content/Processes: availability

MD MO MO

Business Configuration Sets

An Introduction/ What are BC Sets?

BC Set Technology (Basics)

MD MO NO

How to Activate BC Sets, Activation Log, How to Interpret the Activation Log

Customizing and Testing Tools

MD NO

M = Must know O = OverviewN = Nice to know D = Detailed Consultant MD: not necessarily all consultants on a given project


Solution Content - Tools

Area Details

Con

s PM

CEM Source of Info

CATT/eCATT Overview MD NO NO RKT for All-in-One

Create a CATT, Create Input Parameters for a CATT

Create Logic for a CATT, Create a Test Procedure for a CATT

MD

Data Migration Legacy System Migration Workbench

MO MO NO Service Marketplace:https://websmp105.sap-ag.de/bp-datamigration

Preconfigured Smart Forms

MD MO NO RKT for All-in-One; Service Marketplace:http://service.sap.com/smartforms

Authorizations MD MO NO

Technical Setup & Install

MD MO NO


1. Introduction

3. Solution Content

5. Soft Skills


4. SAP Business All-In-One Solutions Approach



Implementation Approach - Roadmap & Accelerators

Area Details

Con

s PM

CEM Source of Info

SAP Business All-In-One Approach

Positioning and selling services in the mid-market

MO MD MD SAPC-BAIO-001- Master

Presentation - The SAP BAIO Approach. ppt

SAPC-BAIO-002-Value and Benefits. ppt

PSL2

ASAP Focus methodology & Accelerators

Overview & Underlying principle

MD MD MD PSL3 & PSL3B training

Details of Evaluation Phase

NO MD MD

Details of Implementation Phase

MO MD MO


1. Introduction

3. Solution Content

5. Soft Skills


4. SAP Business All-In-One Approach



Soft Skills

Concept of SAP Business All-In-One Solutions deliveryusing ASAP Focus Methodology

Get the system ready Get the data ready Get the people ready

People skills Help to get the customer ready (Change management) Saying “No” and “Not now” professionally Expectation Management Driving the process rather than being driven

Ability to sell the value of your solution By definition the scope is pre-determined So selling/convincing is required

Get the people ready

Get the

data ready

Get the

system

ready

1. Introduction

3. Solution Content

5. Soft Skills


4. Implementation approach



Process for PSL3 e-Learning

1. Attend the e-Learning (only the following sections) SAP Business All-In-One Solutions in the

Mid Market

2. Download the ASAP Focus Methodology Available on the PartnerEdge Portal

Solutions SAP Business-All-in-One Implement (left side frame) ASAP Focus Methodology download

3. Attend the e-Learning (only the following sections) Installation of the Roadmaps ASAP Focus - Overview ASAP Focus - Evaluation Roadmap ASAP Focus - Implementation Roadmap

example

054

SAP Business All-in-One Solutions for Midsize EnterprisesEnabling your Consulting Personnel

SAP Field ServicesSolution Management

Documents

SAPC BAIO 054 Enabling Consulting