Position description

Position title: Manager, E-Learning Support and Information Management

Position number T.B.A.

Position classification Administration Officer Level 6

Division Operations

Location of position Batchelor/Darwin

Tenure of position

Immediate supervisor Senior Project Officer Executive Services

Positions supervised N/A

Special features of position N/A

Position overviewThe position of Manager E-Learning Support and Information Management is a key role at Batchelor Institute.

This role will be accountable for developing and implementing information management systems, learning

management systems and other technological infrastructure that helps support the teaching, learning and

research and helps to improve the effectiveness and efficiency of administrative processes.

Organisational EnvironmentVisionTo be the First Nations Institute of choice, where truth, knowledge and wisdom meet, connecting people,

families, communities and economies.

ContextThe Institute has a history of 40 years serving Australia’s remote Indigenous communities in skills training and

higher education.

The Institute will remain deeply committed to education for urban, rural and remote First Nations communities,

as we extend our reach to the First Nations families and communities of Australia’s regions and cities.

One of the Institute’s imminent priorities is ensuring that Batchelor has robust, agile and user- friendly

technological solutions that help to enable world class teaching, learning and research, as well as improving the

effectiveness and efficiency of administrative processes.

The objective above aligns with all three elements of the Institute’s 2020-2022 Strategic Plan:

- To provide outstanding training, research and lifelong education

- To offer what our students, partners, communities and economies want and need

- To strengthen our culture, capability and capacity to deliver sustainably

ReportingThe position will report to the Senior Project Officer, Executive Services. The position does not have any direct reports or financial delegation.

Accountabilities1. Information Management

Devise, articulate and recommend a consolidated information management strategy for Batchelor

Institute that is consistent with the 2020-2022 strategic plan.

Ensure that the proposed information management system meets and where possible exceeds the

information management requirements of the HE Standards and RTO standards.

Identification of budget a resourcing issues related to the implementation of a consolidated information

management system.

Scoping of a project plan that leads to implementation of a consolidated information management

system.

Management of the consolidated information system management system project plan.

Regular reporting of progress to the Executive Leadership Team.

Collaboratively develops reports that can be derived from the information management system for day to

day management of Institute operations and/or for strategic decision-making.

Review effectiveness of any implemented systems and report appropriately

2. Learning Management Software (LMS) Devise, articulate and recommend an LMS strategy for Batchelor Institute that is consistent with the

2020-2022 strategic plan and is informed by pedogeological and andrological principles.

Ensure that the proposed LMS meets and where possible exceeds the requirements of the HE

standards and RTO standards.

Identification of budget a resourcing issues related to the implementation of LMS.

Scoping of a project plan that leads to implementation of LMS.

Management of the LMS project plan.

Regular reporting of progress to the Executive Leadership Team.

Identify staff training needs related to LMS and develop training solutions.

Work collaboratively with marketing to ensure that the presentation of the LMS is consistent with the

Institute brand.

Review effectiveness of implemented solution and report appropriately.

3. Website RedevelopmentWork collaboratively with marketing to redevelop the Institute website.

Ensure integration of the website with the technological infrastructure of the Institute (e.g., LMS,

Information Management).

Ensure that the website meets and where possible exceeds the requirements of the HE standards and

RTO standards.

Ensure that website works well as both marketing and a functional tool

Search Engine Optimisation

4. Digital MarketingWork collaboratively with marketing to develop social media strategy

Assist when required with social media updates

Develop reports for Institute management based on social media analytics

Membership of the Marketing Communications and Information Management Committee

Essential Skills

1. Formal qualification in either IT, Project Management, or Communication and/or extensive experience in

working with educational and support technologies

2. A clear understanding of the interface between technology and education in the 21st Century

3. Demonstrated ability to manage multi-disciplinary projects in a complex environment

4. Good understanding of Search Engine Optimisation

5. Good understanding of social media marketing and analytics

6. High levels of IT literacy

7. Well-developed communication skills

8. Demonstrated ability to work collaboratively

9. Time management skills

10. Must hold a current working with children clearance (ochre card) and police check

11. Understanding of Work Health and Safety principles and practices, and ability to comply with Institute

WHS Policies and Procedures.

Desirable

1. Experience working in an Aboriginal and Torres Strait Islander Environment

2. Experience working in a Tertiary Education Provider

Version:

2020/01

Authorised Officer

Chief Operating Officer

Approved:

     

Review by:

2022/01