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Port Macquarie-Hastings Council
ONE YEAR OPERAtiONAl PlAN
2016
17
Inside Cover Intentionally Left Blank
CO
NtE
NtS
ONE YEAR OPERAtiONAl PlAN 2016–2017
Message from the General Manager .................................... 4Organisational structure ..................................................... 5Councillor profiles .............................................................. 6Funding the operational plan ............................................... 7Budget snapshot ............................................................ 8-9Budget statement ............................................................ 10Capital works program ................................................ 11-20Funding the capital works program .................................... 21Key projects map ............................................................. 22Parks and Recreation projects map ................................... 23How to read this document .......................................... 24-25
Guiding principle – Ensuring good governance........................ 26Focus area – Looking after our people................................... 33Focus area – Helping our community prosper ......................... 40Focus area – Looking after our environment .......................... 45Focus area – Planning and providing our infrastructure ........... 51
AppendixAttachment 1 – Fees and charges Attachment 2 – Revenue policyAttachment 3 – Rating maps
3
I am pleased to be able to present the 2016–2017 Operational Plan, which represents the fourth Operational Plan for this current term of Council.
In October 2015, as part of the NSW Government’s local government reform program titled ‘Fit for the Future’, Port Macquarie-Hastings Council was deemed to be a ‘Fit’ council. This means that Council has
not been flagged to merge with any other council and has been deemed financially fit following the development of an action plan that demonstrates how Council will work towards meeting the various financial benchmarks set down by the government over the coming years.
Being deemed a ‘Fit’ council is testament to the work Councillors and Council staff have been undertaking over the past several years. It means that we will be able to continue to focus on delivering improved outcomes for our community by being solutions-focused and by ensuring the organisation has a culture of continuous improvement so that services are delivered in the most efficient and effective way possible.
As we continue to work towards bringing Council closer to the community, we take every opportunity possible to engage with our
A MESSAgE fROMtHE gENERAl MANAgER
community on a regular basis. We take much of our direction from these valuable opportunities to connect with the people who help make our area such a vibrant place to live, learn, work, play and invest.
This financial year will see us continue to deliver some major infrastructure such as the continued construction of Stingray Creek Bridge at North Haven; a major upgrade of Houston Mitchell Drive at Lake Cathie; the construction of an amenities block at Port Macquarie Town Beach North; completion of the expansion of the Port Macquarie Indoor Stadium; resealing of local roads in Wauchope; the replacement of Hyndmans Creek bridge on Comboyne Road plus several other bridge replacements; reconstruction of Stage 2 of Beechwood Road and the list goes on.
In addition to delivering some major projects, Council will continue to deliver other services such as water and sewer services, library services, cultural services and waste services. We will also maintain our $2 billion plus of assets on behalf of the community.
In a time of sustained, increased growth across the local government area, our focus remains on ensuring that we are delivering value for money services for the community.
Craig Swift-McNair
General Manager
4
OR
gA
NiS
AtiO
NA
lSt
RU
CtU
RE
Assets Systems
transport and Stormwater
Water
Sewer
infrastructure Delivery
Engineering trade Services
giS
Community Place
Community Engagement
Communications
Customer Service
libraries
Recreation and Buildings
Economic Development
and tourism
Strategic land Use Planning
Environmental Services
Regulatory Services
Environmental Health
Developmental Assessment
Building Certification
Development Contributions
Waste Management
financial Services
governance and Executive Services
information, Communications
and technology
Organisational Performance
Commercial and Business Services
Airport
Crematorium
the glasshouse
Environmental laboratory
Property Development
infrastructure and Asset ManagementDirector, Jeffery Sharp
Community and Economic growthDirector, Tricia Bulic
Development and Environment
Director, Matt Rogers
Corporate and Organisational Services
Director, Rebecca Olsen
general ManagerCraig Swift-McNair
Council
5
COUNCillORPORtfOliOS
Mayor Peter Besseling
> Communication, Governance and Community Relations
Deputy Mayor lisa intemann
> Roads and Infrastructure> Future Planning and
Environment
Councillor Adam Roberts
> Glasshouse and Cultural Development
Councillor Justin levido
> Major Projects
Councillor Rob turner
> Economic Development, Events and Tourism
> Glasshouse and Cultural Development
Councillor Sharon griffiths
> Public Spaces> Corporate Services
Councillor geoff Hawkins
> Corporate Services> Public Spaces
Councillor trevor Sargeant
> Future Planning and Environment
> Economic Development, Events and Tourism
6
Councillor Michael Cusato
> Economic Development, Events and Tourism
> Major Projects> Roads and Infrastructure
BUDgEt OvERviEW
Total expenditure in 2016–2017 will be $186m. This includes:
> $98.6m on the ongoing operational costs (excluding depreciation and asset write-offs)
> $66.2m on capital works projects> $14.7m on the cost of servicing debts (including loan
repayments and interest)> $6.5m on developer-provided assets
WHERE DOES tHE MONEY COME fROM?
Council’s projected income for 2016–2017 is expected to be $173.3m, which will come from:
> rates and annual charges ($86.6m or about 50% of the income)> user charges and fees ($29.8m) for services such as water,
waste management, building and planning, animal registration, crematorium, airport and library
> interest income ($4.7m) > grants and contributions ($47.8m or around 28% of the
income) made up of state and federal government grants and of developer contributions
> other revenue ($4.4m) such as waste management income, fines and rental of Council facilities.
SOURCES Of iNCOME fOR CONtiNUiNg OPERAtiONS
fUNDiNgtHE OPERAtiONAl PlAN
In addition to these funding sources, the budget includes new loans of ($3.43m) and cash reserves that are drawn from each year to provide additional funds for works and services as required.
Total income is $173.3m compared to total expenditure of $186m. The difference is funded by a combination of approved loans and money previously allocated to reserves for these purposes.
7
100,000,000
90,000,000
80,000,000
70,000,000
60,000,000
50,000,000
40,000,000
30,000,000
20,000,000
10,000,000
Rates & Annual Charges
User Charges & Fees
Interest Received
Grants & Contributions
Other Operating Receipts
The overview at right shows what Council will spend in 2016–2017 to deliver priorities the community have identified, with the spend including operating costs and capital works investment. in a number of areas such as the airport, expenditure is offset by income generation.
Shading is colour-coded to represent the primary Focus Area where this activity is located within the Operational Plan. Spend includes interest on loans but excludes loan principal overheads, transfers to reserves and depreciation.
BUDgEtSNAPSHOt
$43.5mNew transport infrastructure plus maintenance and upgrade of sealed and unsealed roads, rural roads and bridges, roadside vegetation and drainage
ROADS & tRANSPORt
8
$5.6MMaintenance and upgrade of playgrounds, maintenance of sports fields, maintenance and upgrades of open recreation space
PARkS & RECREAtiON
$1.8M Monitoring and maintaining the network
StORMWAtER
$2.6MManagement of weeds and noxious plants, control of feral animals, bush and environmental restoration and planning for future energy use options
NAtURAl RESOURCES
$2.9M
$0.8M*
$1.9M
Three swimming pools and lifeguard services across six sites plus Wauchope pool redevelopment
Maintenance and operations of the Innes Gardens Memorial Park facility and 11 outlying cemeteries
Community advocacy, sponsorship of events and new infrastructure to create vibrant and connected places
$2.3MOperations and resources for three library locations, mobile lending services and digital collection
liBRARY
$1.5MTourism marketing, visitor centre operations, industry development programs, major events support
ECONOMiC DEvElOPMENt
AqUAtiC RECREAtiON
$4.5M*
Facility management and maintenance, cultural programs, community hire subsidy and back of house operations
glASSHOUSE
$1.4M Service payment and maintenance
StREEt ligHtiNg CREMAtORiUM & CEMEtERiES
$3.2M*
Operations and facility maintenance of Port Macquarie Airport
AiRPORt
COMMUNitY PlACE
$1.9M Operations and maintenance of two ferry services
fERRY
9
$21.3mMaintenance and design and construction of system improvements including small village sewerage scheme
SEWERAgE SERviCES
$20.3mCatchment and management of captured resources, reclaimed water, construction and maintenance of system improvements
WAtER SUPPlY
$17.3mOperation of the domestic waste collection service and transfer stations, construction of new facilities, education programs to reduce waste
WAStE MANAgEMENt
*This is a business unit of Council, expenditure is offset by income generation
2016–2017 BUDgEtStAtEMENt
10
Operating Activities Movements Income from continuing operations
Rates & Annual Charges 86,545,908 User Charges & Fees 29,824,384 Interest Received 4,715,873Grants & Contributions 47,794,522 Other Operating Receipts 4,381,020
Expenses from continuing operations Employee Costs (47,981,635)Materials & Contracts (38,622,703)Depreciation (42,105,601)Interest Paid (4,495,417)Other Operating Payments (11,992,976)Loss on Disposal of Assets (2,900,000)
Operating result from continuing operations 25,163,375 Restricted Asset Movements Restricted asset movements receipts
Transfer from Restricted Assets 38,514,299 Restricted asset movements payments
Transfer to Restricted Assets (30,066,172)Net Revenues Used/(Provided) in Restricted Assets 8,448,127
Property, plant and equipment movements Property, plant & equipment movements receipts
Sale of Fixed Assets - Sale of Real Estate Development Assets
Property, plant & equipment movements payments Purchase of Assets (66,223,021) Developer Provided Assets 6,500,000
Net Revenues Used/(Provided) in Investing Activity (72,723,021)
Financing activities movements Financing activities receipts
Proceeds from Borrowings & Advances 3,425,000 Financing activities payments
Repayments of Borrowings & Advances (10,159,301) Net Revenues Used/(Provided) in Financing Activity (6,734,301)Net Result (Including Depreciation) (45,845,820) Add Back: Non Cash Items (45,005,601)Cash Budget Surplus/(Shortfall) (840,219)
Rates and Annual Charges – Local taxes levied by Local Government based on the value of propertyUser Charges and Fees – A charge or fee made in relation to a specified service provided by CouncilInterest Received – Interest received from financial institutions on Council investmentsGrants – Grants received from other levels of government to assist in the provision of Council servicesContributions – Contributions received from developers etc. towards the provision of Council servicesOther Operating Receipts – Other income not included above including Glasshouse receipts and Library charges
Employee Costs – All costs related to employees including wages and salaries, workers compensation, employee leave entitlements, superannuation, fringe benefits taxation, payroll taxation and travelling but not including employee costs associated with asset constructionMaterials and Contracts – Includes all materials and contracts used on delivering operational activitiesDepreciation – This is the estimated amount that Council’s assets will deteriorate in the 2016–2017 financial yearInterest Paid – The amount that is paid to financial institutions for interest on loans made to CouncilOther Operating Payments – Includes all payments not included in the above categories including telephone costs, bank charges, electricity, insurance, street lighting and mayoral and councillor fees
Transfer from Restricted Assets – Council puts funds into a restricted asset for future use, this transfer from the restricted asset is the spending of those funds
Purchase of Assets - This item includes the purchase of assets (such as heavy machinery) along with the construction by Council of assets (such as roads and footpaths)
Transfer to Restricted Assets – This is the transfer of funds into the restricted asset for future use
Cash Budget Surplus/(Shortfall) - The balance of income vs expenditure. When this figure is nil, council has a balance budget which means that its income for the year equals its expenditure for the year
Proceeds from Borrowings and Advances – This is the amount that Council intends to borrow from financial institutions
Repayment of Borrowings and Advances – This is the repayment of principal on Council loans
iNCOME EXPENSES
The tables over the following pages show all the projects and the allocated budget that make up the capital works program for the 2016–2017 financial year. These projects are listed in the body of the Operational Plan. They are aligned with the relevant Delivery Program objective and show the performance measure and the section of Council responsible for delivery. Additional works are shown in the Operational Plan that are continued from previous years.
2016–2017WORkS PROgRAM
11
ENSURiNg gOOD gOvERNANCEReference number Description Multi-year project 2016-2017 Budget allocation
1.5.2.5 Renew technology infrastructure $2,107,196
1.5.2.8 Information and communications technology projects $500,000
1.5.4.2 Plant replacement program $3,883,500
1.5.6.6 Replacement of furniture at Council Offices $20,000
1.5.6.6 Purchase/cost furniture and fittings $33,200
lOOkiNg AftER OUR PEOPlEReference number Description Multi-year project 2016-2017 Budget allocation
2.1.2.6 Provide new bushfire tankers/vehicles $350,000
2.1.3.8 Purchase new laboratory technical instruments and equipment $17,900
2.6.2.12 Town and village signage installation $78,000
2.8.1.5 Expand Glasshouse artwork collection $14,800
2.9.2.1 Purchase library books $257,100
2.9.2.1 Update and replacement of library furnishings, fittings and equipment $20,000
2.9.2.1 Allocate Library Local Priority Grant $60,000
2016–2017WORkS PROgRAM cont.
12
HElPiNg OUR COMMUNitY PROSPER Reference number Description Multi-year project 2016–2017 Budget allocation
3.2.2.3 Install new lawn beam at Innes Garden Memorial Park $25,000
3.2.2.3 Install new tree garden at Innes Garden Memorial Park $15,000
3.2.2.3 Install new lawn beams at Laurieton Cemetery $20,000
3.2.2.3 Install niche wall at Laurieton Cemetery $20,000
3.2.2.3 Carry out works associated with cemetery expansion at Wauchope $15,000
3.2.2.3 (e) Upgrade Port Macquarie Historic Cemetery $150,000
3.2.2.4 The Glasshouse – carry out major lift repairs $10,000
3.2.2.4 The Glasshouse – purchase plant and equipment $10,000
3.2.2.4 The Glasshouse – purchase technical equipment $56,000
3.2.4.2 Acquire land – easements etc. $30,000
3.5.1.1 Airport Business Precinct and landside improvements $500,000
lOOkiNg AftER OUR ENviRONMENt Reference number Description Multi-year project 2016–2017 Budget allocation
4.4.1.6 Construct Kew Transfer Station $2,200,000
4.4.1.9 Kingfisher Waste Depot – development application and designs $150,000
4.5.1.2 Bushland Open Space Strategy $20,000 Multi-year project
2016–2017WORkS PROgRAM cont.
13
PlANNiNg AND PROviDiNg OUR iNfRAStRUCtURE Reference number Description Multi-year project 2016–2017 Budget allocation
5.1.1.1 (n) Ocean Drive duplication preconstruction Greenmeadows Drive south to Matthew Flinders Drive $186,000
5.1.1.1 (dd) Beechwood Road design stage 5 and 6 $150,000
5.1.1.3 Town Centre Master Plan – construct banner poles $90,000
5.1.1.3 Town Centre Master Plan – signage installation $75,000
5.1.1.3 (aa) Ocean Drive upgrade Mountain View Road to Fairwinds Avenue $2,373,090
5.1.1.3 (d) Ocean Drive Stingray Creek Bridge $9,946,000
5.1.1.3 (l) Town Centre Master Plan – construct Town Square $3,425,000
5.1.1.3 (w) Hyndmans Creek Bridge replacement $750,000
5.1.1.3 (x) Albert Street Bridge $400,000
5.1.1.3 (y) O’Neills Bridge Batar Creek Road $480,000
5.1.1.3 (z) Beechwood Road reconstruction Stage 2 $1,250,000
5.1.1.4 (d) Footpaths – various $351,250
5.1.1.4 (d)Ocean Drive shared path – Schools to Schools – construct shared path – Mountainview Road to Brotherglen Drive
$270,000
5.1.1.4 (d)Ocean Drive shared path design – Schools to Schools – design shared path – Pacific Drive to Glen Haven Drive
$25,000
5.1.1.4 (d)Ocean Drive shared path design – Schools to Schools – design shared path – Brotherglen Drive to Sirius Drive
$30,000
5.1.1.4 (r) Lake Road and Blackbutt Road roundabout $1,452,545
5.1.1.4 (v) Bulli Creek Bridge Comboyne Road construction $700,000
5.1.1.4 (v) Bulli Creek bridge Comboyne Road design $150,000
5.1.1.4 (w) Gordon Street upgrade $1,650,000
5.1.1.4 (x) Pappinbarra Road, Frazers Creek – road safety treatments $514,300
5.1.1.4 (y) Bago Road, north of Milligans Road, Wauchope – road safety treatments $251,200
5.1.1.4 (y) Bago Road, south of Isabel Place, Wauchope – road safety treatments $111,800
5.1.1.4 (z) Intersection of Bridge Street and Gore Street, Port Macquarie – road safety treatments $154,035
2016–2017WORkS PROgRAM cont.
14
PlANNiNg AND PROviDiNg OUR iNfRAStRUCtURE cont. Reference number Description Multi-year project 2016–2017 Budget allocation
5.1.1.4 (aa) Intersection of Hill Street and Granite Street, Port Macquarie – roundabout $150,030
5.1.1.4 (bb) Ocean Drive shared path – construct shared path between Miala Street and Medical Centre $510,000
5.1.1.4 (cc)Kerb ramps and refuges – design and construct kerb ramps and refuges at multiple intersections in Port Macquarie, Laurieton and Kew
$295,000
5.1.1.4 (cc) Oxley Highway and Fernhill Road roundabout – design and construct kerb ramps and refuges $40,000
5.1.1.4 (dd) Wauchope Main Street – improve pedestrian amenity – construct Stage 1 $140,000
5.1.1.4 (ee)Ocean Drive pedestrian amenity – design improvements Kew to West Haven (Pacific Highway to Kew Drive)
$45,000
5.1.1.4 (ee)Bold St, Laurieton pedestrian amenity – develop and design improved pedestrian amenity along Bold Street from Tunis Street and Seymour Street
$20,000
5.1.1.4 (ff) Gordon Street Crossing – design for mid-block signal crossing $60,000
5.1.2.1 High traffic road resurfacing $900,407
5.1.2.1 Pavement rejuvenation $225,102
5.1.2.3 Road reseals – local government area $2,000,000
5.3.1.1 (c ) Wayne Richards Park Stage 3 – detailed design and approvals $300,000
5.3.1.2 (c) Upgrade and extend Port Macquarie Indoor Stadium $2,555,000
5.3.1.2 (l) Wauchope Swimming Pool upgrade of 50 m pool $1,787,966
5.3.1.2 (h) Town Centre Master Plan – landscape upgrades $100,000
5.3.1.4 (ad) Master Plan development, repairs and signage installation Port Macquarie Coastal Walk $218,000
5.3.2.1 Riverbank erosion management Bruce Porter Reserve $20,000
5.3.2.1 Bunny’s Corner – riverbank erosion management $10,000
5.3.2.1 Settlement Point Reserve – riverbank erosion management $30,000
5.3.2.1 Park signage replacement $18,600
5.3.2.2 Replace retaining wall Apex Park boat ramp $30,000
5.3.2.5 Park furniture replacement Dunbogan Reserve $20,000
5.3.2.5 Park furniture replacement John Downes Park $15,000
2016–2017WORkS PROgRAM cont.
15
PlANNiNg AND PROviDiNg OUR iNfRAStRUCtURE cont. Reference number Description Multi-year project 2016–2017 Budget allocation
5.3.2.5 Park furniture replacement Port Macquarie Historic Cemetery $15,000
5.3.2.6 Playground replacement Foreshore Reserve $80,000
5.3.2.6 Playground replacement Innes Lake Park $60,000
5.3.2.6 Playground replacement Lake Cathie community Hall Reserve $40,000
5.3.2.6 Playground replacement softfall Long Flat Showground $15,000
5.3.2.6 Playground renewal Muston Street Reserve $65,000
5.3.2.6 (l) Park embellishment Innes Peninsula (Brierley Hill) $200,000
5.3.2.7 Sporting facility renewal Andrews Park $5,000
5.3.2.7 Children’s cycle track Blair Reserve $45,000
5.3.2.7 Sporting facility renewal Findlay Park $20,000
5.3.2.7 Floodlighting installation at Lank Bain Sports Ground $140,000
5.3.2.7 Sporting facility renewal Lank Bain Sports Ground $75,000
5.3.2.7 Sporting facility renewal Macquarie Park $20,000
5.3.2.7 Asphalt seal bike track Ruins Way Park $10,000
5.3.2.7 (i) Provision of floodlighting Oxley Oval $160,000
5.3.2.9 Pathway replacement Ashdown Reserve $10,000
5.3.2.9 Pathway replacement Bartlett’s Beach Reserve $20,000
5.3.2.9 Pathway replacement Kooloonbung Creek Nature Park $100,000
5.3.2.9 Pathway replacement Queenslake Reserve $100,000
5.3.2.9 Pathway replacement Spooneys Bay Reserve $80,000
5.3.2.9 Pathway replacement Wauchope riverwalk (adj to Rocks Ferry Rd) $80,000
5.3.2.9 Town Centre Master Plan – foreshore walkway preconstruction works $20,000
5.5.1.2 (b) Southern arm trunk main Houston Mitchell Drive $5,500,000
5.5.1.3 (b) Install new residential and business water supply services $400,000
5.5.1.4 Water supply future designs $100,000
2016–2017WORkS PROgRAM cont.
16
PlANNiNg AND PROviDiNg OUR iNfRAStRUCtURE cont. Reference number Description Multi-year project 2016–2017 Budget allocation
5.5.1.4 (g) Upgrade Kendall booster water pump station $200,000
5.5.1.4 (h) Construct Bago Telemetry Tower $150,000
5.5.2.4 Renew existing live water mains $900,000
5.5.2.4 Renew water meters $350,000
5.5.2.4 Renew water assets $800,000
5.5.2.4 Water asset replacement programs $150,000
5.5.2.4 Water supply flowmeters upgrade and installation $75,000
5.5.2.4 Water supply technical equipment $15,000
5.5.3.1 Sewerage services future designs $100,000
5.5.3.1 (j) Lakewood/Kew (Area 15) sewerage upgrades $3,000,000
5.5.3.1 (k) Thrumster (Area 13) Sewerage Treatment Plant $500,000
5.5.3.3 (b) Dewater effluent pond 3 Port Macquarie Sewerage Treatment Plant $200,000
5.5.3.3 (d) Supply rising sewer reclaimed main to Thrumster $500,000
5.5.3.3 (h) Port Macquarie Sewer Pump Station 71 and new rising main $850,000
5.5.3.3 (i) Thrumster reclaimed water interim supply Oxley Highway Reservoir (0.5 ML storage) $900,000
5.5.3.3 (j) Thrumster reclaimed water trunk mains $220,000
5.5.3.3 (k) Oxley Highway reclaimed water pumping station $200,000
5.5.3.3 (l) Upgrade Port Macquarie Reclaimed Water Treatment plant $2,000,000
5.5.3.4 (c ) Mechanical Sewerage Treatment Plant asset replacement $200,000
5.5.3.4 (i) Small towns sewerage North Shore $250,000
5.5.3.4 (n) Bonny Hills Reclaimed Sewer Treatment Plant UV system $300,000
5.5.4.3 (a) Port Macquarie Sewer Treatment Plant refurbishment program – aerator lagoon $150,000
5.5.4.4 Sewer system minor extensions $250,000
5.5.4.4 Sewerage pump replacement program $150,000
5.5.4.4 Renewal of sewer reticulation pipelines $900,000
2016–2017WORkS PROgRAM cont.
17
PlANNiNg AND PROviDiNg OUR iNfRAStRUCtURE cont. Reference number Description Multi-year project 2016–2017 Budget allocation
5.5.4.4 Reline sewer pipelines $200,000
5.5.4.4 Sewer electrical switchboard replacement $150,000
5.5.4.4 Sewerage treatment plant electrical replacement $100,000
5.5.4.4 Odour control installations $100,000
5.5.4.4 Port Macquarie sewerage treatment plant decanter rubber replacement $50,000
5.5.4.4 Sewer fund technical instruments $15,000
5.5.5.6 Chemical dosing system upgrade $200,000
5.5.6.1 Stormwater remediation Karalee Parade $30,000
5.5.6.1 Stormwater remediation works $30,000
5.5.6.1 (e) Various design works – additional transport and stormwater designs $200,000
The capital works budget includes an allocation of $6.5m for road, water and sewer assets associated with development. These projects are not incorporated as line items into the Operational Plan until appropriate milestones are reached. The Town Centre Master Plan is funded by a business levy.
The table over the following pages show all projects that are continuing from 2015–2016. These projects are listed in the body of the Operational Plan.
PROJECtS CONtiNUiNg fROM2015–2016
18
ENSURiNg gOOD gOvERNANCEReference number Description Multi-year project
1.5.6.10 Commence construction of the new works depot in Port Macquarie
lOOkiNg AftER OUR PEOPlEReference number Description Multi-year project
2.6.2.8 (a) Town Centre Master Plan – Place Making activation at the Hay Street forecourt, Foreshore and Clarence shoreline
HElPiNg OUR COMMUNitY PROSPERReference number Description Multi-year project
3.2.2.3 (e) Upgrade Port Macquarie Historic Cemetery
3.4.1.1 Implementation of the Digital Strategy
lOOkiNg AftER OUR ENviRONMENtReference number Description Multi-year project
4.8.1.2 (b) Continue to undertake the landfill gas capture trial project at Cairncross Landfill
4.8.1.5 Commence review of Hastings River Flood Study for climate change impacts
4.8.1.7 Continue updating the Wrights and Yarranabee Creeks Flood Study
PlANNiNg AND PROviDiNg OUR iNfRAStRUCtUREReference number Description Multi-year project
5.1.1.1 (a) Comboyne Road – undertake design/preconstruction – replace bridge over Hartys Creek Id No. 109
5.1.1.1 (d) North South Link Road – undertake design/preconstruction
5.1.1.1 (h) Town Centre Master Plan – undertake design/preconstruction of walkway from Town Beach to Kooloonbung Creek
5.1.1.1 (k) Town Centre Master Plan – undertake design/preconstruction of Town Square
5.1.1.1 (o) Beechwood Road – undertake preconstruction for upgrades of segments 20, 40 and 50
PROJECtS CONtiNUiNg fROM2015–2016 cont.
19
PlANNiNg AND PROviDiNg OUR iNfRAStRUCtURE cont. Reference number Description Multi-year project
5.1.1.1 (u) Works Depot relocation – undertake preconstruction/design
5.1.1.1 (y) Hasting River Drive – Aston Street crossing
5.1.1.1 (cc) Lake Road – continuation of detailed design of dual lanes
5.1.1.1 (ee) Hastings River Drive – Hughes Place to Boundary Road
5.1.1.3 (a) Hastings River Drive – undertake continued construction/delivery Gordon Street to Aston Street
5.1.1.3 (r)Houston Mitchell Drive – commence construction of Stages 2 and 3, from new Houston Mitchell Drive/ Ocean Drive roundabout west
5.1.1.4 (c) Ocean Drive – undertake continued design/construction/delivery – Matthew Flinders Drive to Greenmeadows duplication
5.1.1.4 (e) Laurieton Town Centre
5.1.1.4 (f) Wauchope Town Centre
5.1.1.4 (g) Town Centre Master Plan – develop a management plan and undertake works for the entertainment precinct
5.2.1.4 Area Wide Traffic Study
5.3.1.1 (d) Continued preconstruction and designs work for the Lake Cathie Bonny Hills Regional Sporting complex
5.3.1.2 (i) Flynn’s Beach – upgrade sea wall
5.3.1.3 (b) Googik Track – construct shared walkway/cycleway, Stage 2
5.3.1.4 (q) Westport Reserve – upgrade boat ramp Stage 2
5.3.1.4 (v) Bonny Hills Reserve – upgrade public amenities as per Master Plan
5.3.1.4 (w) Town Beach Reserve – construct public amenities
5.3.1.4 (z) Town Green – design and implement Master Plan
5.3.1.4 (ab) Henry Kendall Reserve – develop leash free dog area
5.3.2.9 (b) Kooloonbung Creek Nature Park – replace timber boardwalk
5.5.1.1 (d) O’Brien’s Dam rehabilitation works
5.5.1.1 (g) Wauchope Water Treatment Plant augmentation
5.5.1.1 (i) Kew/Kendall – feasibility study gas chlorine system
5.5.1.2 (a) North Haven to Laurieton trunk main and Stingray Creek Bridge crossing
5.5.1.3 (m) Ocean Drive Marbuck bypass – connection to Camden Haven trunk main
PROJECtS CONtiNUiNg fROM2015–2016 cont.
20
PlANNiNg AND PROviDiNg OUR iNfRAStRUCtURE cont. Reference number Description Multi-year project
5.5.1.3 (o) Sancrox Reservoir (to Area 13 – 750 mm) – trunk main construction
5.5.1.4 (b) Port Dam switchgear upgrade
5.5.3.1 (c) Port Macquarie Reclaimed Water Treatment Plant upgrade for growth
5.5.3.1 (e) Small towns sewerage program – provision of centralised sewerage systems for Comboyne
5.5.3.1 (f) Small towns sewerage program – provision of centralised sewerage systems for Long Flat
5.5.3.1 (g) Small towns sewerage program – provision of centralised sewerage systems for Telegraph Point
5.5.3.1 (l) Stingray Creek Bridge New Sewer Mains
5.5.3.3 (c) Replacement of sewer telemetry and computer hardware
5.5.3.4 (a) Camden Haven upgrade and upsize of mains and pump stations
5.5.3.4 (i) Small towns sewerage North Shore
5.5.6.1 (b) Short Street drainage – undertake condition rating and investigations
5.5.6.1 (c) Lake and Jindalee Roads – investigate and design stormwater drainage
5.5.6.1 (d) East Port, Gordon/Owen Streets – investigate and design stormwater drainage
5.5.6.3 (a) Continue stormwater remediation – Batar Creek Road System, Kendall Stage 2
5.5.6.3 (b) Continue stormwater remediation – Skyline Terrace Bonny Hills
5.5.6.3 (c) Continue stormwater remediation – flood remediation Blackbutt Creek, Wauchope
5.5.6.3 (d) Open drain reprofiling – Oleander Avenue to Koala Street
5.5.6.4 (b) Continue stormwater remediation – Calwalla Crescent
5.5.7.1 (b) Wrights Creek – dredge to lower standing water levels and improve capacity
5.5.7.2 (ca) Settlement Shores canals – routine maintenance
5.5.7.2 (b) Settlement Shores – hydrographic survey and maintenance planning
5.5.7.2 (c) Broadwater Canal – structural condition assessments
The Capital Works program for 2016–2017 has been developed to meet future infrastructure needs and reflect the objectives of the Community Strategic Plan. Investment in new works will total $66.2m.
The individual projects are listed in greater detail throughout the Operational Plan in the relevant focus area and are shaded.
This graph shows where the funding comes from to carry out these works. It should be noted that reserve funds are rating revenue from previous years that have been put away for future expenditure. Included in the transfers from reserves are loans that were borrowed in previous years. Unspent loan funding is transferred to reserves so that it can be used when required.
fUNDiNg tHEWORkS PROgRAM
2016–2017 CAPitAl WORkS fUNDiNg SOURCES
21
Note: Reserve funds include rating revenues from previous years that have been put away to fund future expenditure
25,000,000
20,000,000
15,000,000
10,000,000
5,000,000
0Capital grants Loans Environmental
levySection 94 &
Section 64 developer
contributions
Other capital contributions
Transfer from reserves
Special Rate Variation Funds
General rating revenue
A snapshot of the location of key projects proposed in the 2016–2017 Operational Plan.
kEY PROJECtSMAP
WAUCHOPE/RURAl > Wauchope Swimming Pool upgrade of 50m pool – $1,787,966> Beechwood Road design stage 5 and 6 – $150,000> Hyndmans Creek Bridge replacement – $750,000> Albert Street Bridge – $400,000> O’Neills Bridge Batar Creek Road – $480,000> Beechwood Road reconstruction Stage 2 – $1,250,000> Bulli Creek bridge Comboyne Road design and construction – $850,000
PORt MACqUARiE> Upgrade and extend Port Macquarie Indoor Stadium – $2,555,000> Wayne Richards Park Stage 3 – Details design and approvals – $300,000> Lake Road and Blackbutt Road Roundabout – $1,452,545> Gordon Street upgrade – $1,650,000> Thrumster (Area 13) Sewerage Treatment Plant – $500,000> Port Macquarie Sewer Pump Station 71 and new rising main – $850,000
lAURiEtON/CAMDEN HAvEN> Ocean Drive Stingray Creek Bridge – $9,946,000> Southern arm trunkmain Houston Mitchell Drive – $5,500,000> Upgrade Kendall Booster Water Pump Station – $200,000> Lakewood/Kew (Area 15) sewerage upgrades – $3,000,000> Bonny Hills Reclaimed Sewer Treatment Plant UV system – $300,000
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The 2016–2017 capital works program includes a $2.1M investment in embellishments to Council parks and reserves across the region. This map provides a snapshot of the major improvements according to location.
PARkS AND RECREAtiONPROJECtS MAP
PORt MACqUARiE> Playground replacement Innes Lake Park – $60,000> Playground renewal Muston Street Reserve – $65,000> Park embellishment Innes Peninsula (Brierley Hill) – $200,000> Children’s cycle track Blair Reserve – $45,000> Provision of floodlighting Oxley Oval – $160,000> Pathway replacement Kooloonbung Creek Nature Park – $100,000
lAURiEtON/CAMDEN HAvEN > Riverbank erosion management Bruce Porter Reserve - $20,000> Playground replacement Foreshore Reserve - $80,000> Playground replacement Lake Cathie community Hall Reserve - $40,000> Pathway replacement Queenslake Reserve - $100,000> Pathway replacement Spooneys Bay Reserve - $80,000
WAUCHOPE/RURAl > Floodlighting installation at Lank Bain Sports Ground – $140,000> Sporting facility renewal Lank Bain Sports Ground – $75,000> Pathway replacement Wauchope riverwalk (adj to Rocks Ferry Rd) – $80,000
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The activities and programs described in this Operational Plan are categorised according to the five Focus Areas that were developed in the Towards 2030 Community Strategic Plan.
These Focus Areas and the types of work carried out within them are as follows:
> Ensuring Good Governance – engagement, communications, leadership and organisational management
> Looking After Our People – community development, culture, heritage, sport and recreation
> Helping our Community Prosper – economic development, business support, airport, Glasshouse
> Looking After our Environment – land management and restoration, water cycle management, waste
> Planning and Providing our Infrastructure – planning, constructing and maintaining roads; planning, constructing and maintaining recreation facilities; planning for land use; constructing and maintaining water, sewer and stormwater services.
HOW tO READtHiS DOCUMENt
liNkiNg tO tHE DElivERY PROgRAM
Each Focus Area in the document has a cover page that summarises the area’s objectives from the Towards 2030 Community Strategic Plan (What are we trying to achieve?) and the Councillors’ Delivery Program (How do we get there?).
These overviews help to put the specific activities and programs of this one year Operational Plan in the context of broader community goals, and the Delivery Program.
NUMBERiNg SYStEM
In order to assist with monitoring activity from the Operational Plan against the objectives of the Four Year Delivery Program (2013–2017), a numbering system has been developed. This means every activity across the four years has its own number.
Each action item has an individual reference number linking it back to the relevant Focus Area. Where numbers don’t appear in sequential order it means that actions had been completed in previous years during the 2013–2017 Delivery Program cycle. Delivery Program Objectives that do not have an Operational Plan number associated indicate that action has occurred prior to 2016–2017.
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5.1.1 Plan, investigate, design and construct road and transport assets which address pedestrian, cyclist and vehicular needs
Lead responsibility
Community partners Performance measures
5.1.1.1 Undertake design/preconstruction activities on road and transport assets including:
Infrastructure Delivery
5.1.1.1 (k) Town Centre Master Plan - undertake design/preconstruction of Town Square
Infrastructure Delivery
Project delivered according to approved project plan
5.1.1.1 (n) Ocean Drive - undertake preconstruction for duplication Greenmeadows Drive south to Matthew Flinders Drive
Infrastructure Delivery
Project delivered according to approved project plan
5.1.1.1(dd) Beechwood Road - design stage 5 & 6 of Beechwood Road reconstruction (Riverbreeze to Waugh Street)
Transport and Stormwater Network
Program delivered according to approved project plan
5.1.1.3(x) Albert Street bridge - replace single lane timber bridge with concrete culvert Infrastructure Delivery
This diagram explains how to read the activity tables throughout the document.
UNDERStANDiNgtHE tABlES
This symbol indicates that the action is continued from the previous year
This symbol indicates the action is new and has not appeared in previous plans
This column is the action Council will undertake in 2016-2017
This column lists the Council section responsible for the action
This column shows how the action will be measured and reported against
Shading indicates capital works projects/initiatives
This row contains the Four Year Delivery Program (DP) - objectives that guide what activities are carried out in the one year plan
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gU
iDiN
g
PR
iNC
iPlE
ENSURiNg gOOD gOvERNANCE
WHO Will ASSiSt US?NSW Government
Local businesses
NSW Government
(Land & Property Information)
State Government
Northern Joint Regional Planning Panel
Department of Planning
Other state government agencies
Community interest
groups
HOW DO WE gEt tHERE?
1.1 Engage the community in decision making by using varied communication channels that are relevant to residents
1.2 Create professional development opportunities and networks to support future community leaders
1.3 Create strong partnerships between all levels of government and their agencies so that they are effective advocates for the community
1.4 Demonstrate conscientious and receptive civic leadership
1.5 Implement innovative, fact-based business practices
WHO Will ASSiSt US?
> NSW Government
> Local businesses
> NSW Government (Land & Property
Information)
> State Government
> Northern Joint Regional Planning Panel
> Department of Planning
> Other State Government agencies
> Community interest groups
WHAt ARE WE tRYiNg tO ACHiEvE?
A collaborative community that works together and recognises opportunities for community participation in decision making that is defined as ethically, socially and environmentally responsible.
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1
1.1.1
Lead responsibility Performance measures
1.1.1.1 Community Engagement and Planning
1. Audit media message uptake2. Distribute quarterly newsletter3. Meet statutory advertising requirements4. Increase engagement in social media5. Maintain up to date corporate website
1.1.2
Lead responsibility Performance measures
1.1.2.1 Community Engagement and Planning
1. Number of engagement activities undertaken during the year and numbers participating2. Increased participation on PMHCListening 3. Conduct four lunchtime conversations across the Local Government Area (LGA) 4. Advise Community Reference Group members of engagement opportunities
1.2.1
Lead responsibility Performance measures
1.2.1.1 Governance and Executive Services
Minimum of five equitable development opportunities offered
1.3.1
Lead responsibility Performance measures
1.3.1.1 General Manager's Office Participate in ongoing discussions and make submissions at local and state level
1.3.1.2 General Manager's Office Meetings scheduled
1.3.1.3 General Manager's Office Meetings scheduled
Convene meetings with local business chambers
Use a variety of tools to engage with the community in a manner that is transparent, effective, relevant and inclusive
Support community involvement in decision making through education around Council matters and services
Provide effective leadership that supports the community
Convene meetings with state and federal members
Participate in active alliances with other agencies to make effective decisions that address the needs of our community
Implement the Councillor Professional Development Program
Progress local government reform through consideration of Joint Organisations and responding to Office of Local Government engagement
Use a variety of media, direct publication and digital mediums to keep the community informed
Use a combination of online, face to face and printed engagement methods to facilitate community involvement in decision making
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2
1.4.1
Lead responsibility Performance measures
1.4.1.1 Community Engagement and Planning
1. Annual report adopted by Council and submitted to Office of Local Government (OLG) no later than 30 November2. Publish community report card and distribute to community groups in December
1.4.1.2 Community Engagement and Planning
Four Year Delivery Program progress report provided to Council on a six monthly basis
1.4.1.3 Governance and Executive Services
Annual review undertaken and presented to Council no later than 30 June
1.4.1.4 Governance and Executive Services
GIPA annual report submitted to Information and Privacy Commission no later than 31 October
1.4.1.5 Governance and Executive Services
Report prepared annually and presented to Council no later than 31 December
1.4.1.7 Community Engagement and Planning
An annual operational plan is adopted no later than 30 June
1.4.2
Lead responsibility Performance measures
1.4.2.1 Financial Services 1. Three quarterly budget review statements and an annual report submitted to Council 2. Financial statements prepared by 30 September3. Audited financial statements lodged with OLG by 30 October
1.4.2.2 Financial Services 1. Investment return to exceed OLG benchmark 2. Investment report tabled at Council meeting on a monthly basis
Provide a progress report on the implementation of the 2013-2017 Four Year Delivery Program
Undertake development of the one year operational plan
Manage Council’s investment portfolio to optimise investment returns within the constraints of the policy, the Local Government Act and Regulations
Engage with the community on impacts and changes of operations
Manage Council’s financial assets; provide accurate, timely and reliable financial information for management purposes and provide plain English communityreporting
Produce and submit the annual Code of Conduct complaints report in accordance with OLG requirements
Monitor and accurately report on Council’s financial position in accordance with Local Government Act requirements
Produce and submit the annual report in accordance with Local Government Act requirements
Review the Legislative Compliance Register
Produce and submit the annual Government Information Public Access (GIPA) Report in accordance with the GIPA Act requirements
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3
1.4.2
Lead responsibility Performance measures
1.4.2.4 Financial Services 1. Develop draft annual budget no later than 30 April2. Develop draft fees and charges by 30 April3. Review the Long Term Financial Plan in line with budget adoption by 30 June4. Final budget to be adopted by Council by 30 June
1.4.2.6 Financial Services Present 10 monthly financial reports to Council (excl. July & January)
1.4.2.8 Assets and Systems Revaluation completed by 30 June
1.4.3
Lead responsibility Performance measures
1.4.3.1 Governance and Executive Services
Annually update Disclosure Register by 30 September
1.4.3.2 Governance and Executive Services
1. Policy reviewed and adopted by 30 November2. Submit to OLG by 1 December
1.4.3.3 Governance and Executive Services
1. Report biannually in July and February on any PIDs 2. PID annual report submitted to NSW Ombudsman by 31 October
1.4.3.4 Water and Sewer 1. Performance reporting data collated and forwarded to NSW Office of Water annually2. Annual performance of PMHC water and sewer business in comparison to state medians reported to Council3. Recommendations from triple bottom line summary report detailed by NSW Office of Water are considered for action
Manage Council’s financial assets; provide accurate, timely and reliable financial information for management purposes and provide plain English communityreporting (cont.)
Report on Public Interest Disclosures (PID)
Undertake revaluation of Council's water and sewer assets
Coordinate lodgement of annual Disclosure of Interest Returns
Prepare monthly financial reports for Council
Submit annual performance reporting for the water and sewer business to NSW Office of Water for benchmarking comparisons
Develop annual Operational Plan budget and review the Long Term Financial Plan
Review the Payment of expenses and provision of facilities for Councillors Policy
Build trust and improve Council's public reputation through transparency and accountability
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4
1.4.4
Lead responsibility Performance measures
1.4.4.1 Governance and Executive Services
Two off-site Council meetings held during the year (March Wauchope, October Laurieton)
1.4.4.3 Governance and Executive Services
Minimum of four rural visits per annum
1.5.1
Lead responsibility Performance measures
1.5.1.1 Community Engagement and Planning
1. Greater than 75% of customer initial interaction is dealt with at first point of contact2. 75% of calls answered within service level standards (currently 20 seconds)3. Call abandonment rate is 3% or lower
1.5.1.3 Community Engagement and Planning
1. All new staff inducted on Customer Service Charter2. Deliver internal education program
1.5.1.5 Community Engagement and Planning
Report annually to Council by 30 September
1.5.1.6 Economic Development Submit quarterly reports to the Office of the NSW Small Business Commissioner
1.5.1.7 General Manager's Office Applications for grants made as available
1.5.1.8 Economic Development 1. Implement actions from Economic Development Strategy2. Report to Council on Economic Development Steering Group (EDSG) activity in December and June3. Undertake biannual business confidence survey and report to EDSG
Promote the visibility and profile of councillors through improved access by the community
Deliver the Engaging and Communicating with our community program
Deliver the Take the Council to the Community program
Deliver high quality customer interactions through the Customer Service Centres and Call Centre within service level standards
Educate staff on the Customer Experience Charter
Meet the charter requirements of the Small Business Friendly Council Program
Further develop an innovative, business friendly and solutions - focused culture within Council
Review and evaluate referrals, compliments and complaints on an annual basis
Address community needs with a transparent, responsive, efficient and effective organisation that is customer focused, and aspires to deliver best practiceservice
Actively seek grant funding opportunities to maximise delivery of Council priorities
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5
1.5.2
Lead responsibility Performance measures
1.5.2.4 Assets and Systems Less than five complaints received relating to GIS data accuracy as captured in the Customer Record Management (CRM) system
1.5.2.5 ICT Undertake technology infrastructure renewal projects according to project plan
1.5.2.8 ICT Projects delivered as per approved project plans
1.5.3
Lead responsibility Performance measures
1.5.3.1 Development Assessment
Number of applications and processing times, together with a commentary ondevelopment trends reported to Council quarterly
1.5.3.4 Business Improvement Office
1. Progress report biannually to Council2. Implement actions as per Council resolution of June 2016
1.5.3.6 General Manager's Office Two forums held with the community
1.5.4
Lead responsibility Performance measures
1.5.4.1 Commercial and Business Services
Completion of audit action items as per agreed timelines with quarterly reporting to the Audit Committee.
Renew technology infrastructure to provide secure and responsive Information Communication Technology (ICT) systems
Provide and maintain efficient and effective information management systems that are accessible, user friendly and meets community and organisationrequirements
Provide Geographic Information Systems (GIS) to the organisation and to the community in a timely and effective manner
Work across the organisation to facilitate business improvement initiatives
Use procurement, tendering and purchasing approaches that provide best value to the community
Continue to implement and monitor the procurement strategy action items
Progress Service Level Project and incorporate feedback through active engagement on Service Levels
Ensure ratepayer value for money through continuous improvement in quality, effectiveness and efficiency of delivery of Council services
Ensure development assessment, building certification and subdivision certification activities are completed efficiently and in accordance with legislation
Undertake delivery of ICT projects
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6
1.5.4
Lead responsibility Performance measures
1.5.4.2 Transport and Stormwater Network
Plant replacement program delivered according to approved schedule
1.5.5
Lead responsibility Performance measures
1.5.5.1 Governance and Executive Services
Review the risk register on a quarterly basis and report to the Audit Committee
1.5.5.2 Governance and Executive Services
Review and implement the Risk Management Action Plan on a quarterly basis and report to Executive
1.5.5.3 Governance and Executive Services
Annual review completed and insurance renewals in place
1.5.6
Lead responsibility Performance measures
1.5.6.4 Organisational Development
Performance and improvements against the Equal Employment Management Plan targets are reported in the Annual Report
1.5.6.6 Replacement program carried out according to approved schedule
1.5.6.10 Assets and Systems, Transport and Stormwater Networks
Project delivered according to approved project plan Commence construction of the new works depot in Port Macquarie (multi-year project)
Carry out office furniture replacement program
Create a workplace that reflects Human Resources current best practice
Review the Corporate Risk Register
Ensure there is appropriate management of risk for Council and the community
Implement workplace strategies and processes as outlined in the Equal Employment Management Plan
Ensure plant purchases are in line with the plant replacement program
Implement the Risk Management Action Plan, as part of the statewide continuous improvement program
Conduct an annual review of insurance coverage
Use procurement, tendering and purchasing approaches that provide best value to the community (cont.)
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33
fOC
US
AR
EAlOOkiNg AftER OUR PEOPlE
HOW DO WE gEt tHERE?
2.1 Create an environment and culture that allows the Port Macquarie-Hastings community to feel safe
2.2 Provide young people with a range of leisure activities and opportunities for personal development
2.3 Provide medical and social services for all members of the community
2.4 Develop partnerships within the community to build on existing strengths and improve areas of social disadvantage
2.5 Create events and activities that promote interaction and education
2.6 Provide social and community infrastructure and services
2.7 Empower the community to be active and involved in community life
2.8 Promote cultural and artistic expression2.9 Promote a healthy lifestyle through education,
support networks and facilities
WHO Will ASSiSt US?
> NSW Surf Lifesaving Association> Rural Fire Service> BFMC> Landcare> NSW Fire and Rescue> Local Aboriginal Land Council> Crown Lands> National Parks> Department of Planning> NSW Fire Brigade> Office of Local Government> Environmental Protection Authority (EPA)> NSW Public Health Unit> Dept of Health> NSW Food Authority> NSW Police> State Debt Recovery Office> Youth Network> Schools> Community Groups> Government Agencies> Bearlay Interagency> State Government> Other LGAs> Local Businesses> TCMP community> 355 Committees Property Services
WHAt ARE WE tRYiNg tO ACHiEvE?
Our social infrastructure and community programs create a healthy, inclusive and vibrant community.
8
2.1.1
Lead responsibility Performance measures
2.1.1.4 Recreation and Buildings 1. Deliver approved lifeguard services2. Deliver lifeguard education programs to schools and community groups (target 2500 students)
2.1.2
Lead responsibility Performance measures
2.1.2.2 Recreation and Buildings Risk management plan actions for current financial year implemented
2.1.2.3 Recreation and Buildings 1. Monitor and assess one site per month to identify risk rating2.Develop priority listing by 30 November3.Deliver works in accordance with relevant standards
2.1.2.4 Recreation and Buildings Two programs delivered by 30 June
2.1.2.6 Emergency Management Equipment supplied in accordance with RFS allocation
2.1.3
Lead responsibility Performance measures
2.1.3.1 Regulatory Services 1. Greater than 80% of complaints responded to within set customer service standards2. A minimum of 40 fire safety, 250 pool, 1000 on-site sewage and 195 public health inspections completed
Provide leadership in implementing safety initiatives
Implement Council actions included within the local government area (LGA) Bushfire Risk Management Plan (BFRMP) in relation to Council-owned and managed land
Deliver annual maintenance programs for bushfire risk mitigation works on Council land in accordance with the BFRMP — adopted by NSW Rural Fire Service
Deliver bushfire preparedness and planning programs to the community
Manage and deliver Council lifeguard services
Monitor and take action as appropriate to ensure compliance with development approvals and building, environmental, public health and on-site sewage standards
Advocate for, support and coordinate emergency management services
Implement inspection, compliance and education practices that ensure acceptable levels of public and environmental health; meet building and fire safety standards
Provide new bushfire tankers/vehicles in accordance with Rural Fire Service (RFS) annual allocation
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9
2.1.3.5 Regulatory Services 1. Greater than 80% of complaints regarding compliance with regulation and legislation responded to within set customer service standard2. Number of offences detected during proactive patrols3. Report legislated companion animal data through the annual report
2.1.3.6 Water and Sewer 1. Daily testing and monitoring program achieved2. Nil reportable incidents in accordance with NSW Health agreed protocols3. Water quality is within the health limits set by Australian Drinking Water Guidelines 2011 100% of the time
2.1.3.8 ` 1. All sampling, analysis and reporting of operational and regulatory requests completed in accordance with approved budgets2. All sampling, analysis and reporting of operational and regulatory requests completed in accordance with the required service standards3. National Association of Testing Authorities (NATA) corporate accreditation maintained4. Laboratory equipment purchased as required within budget
2.1.3.10 Regulatory Services Distribute education materials and participate in community companion animal events
2.2.1
2.2.1.1 Community Place 1. Youth Week held annually2. Youth Advisory Council activities coordinated3. Undertake two skill development programs for young people
Provide ranger and local law enforcement services to ensure compliance with legislation, regulations and Council policies relating to parking, regular beach patrols, illegal signage, sale of goods on roads, building site sediment control and companion animal management
Provide a safe water supply in accordance with Australian Drinking Water Quality Guidelines
Undertake all sampling, analysis and reporting of operational and regulatory requirements as requested and provide services to outside organisations on an approved cost for service basis. Purchase new technical instruments and equipment as required.
Provide opportunities for young people to learn and develop through 'youth-focused' initiatives
Build capacity in the community to support young people
Deliver statewide companion animal education programs
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10
2.3.1
Lead responsibility Performance measures
2.3.1.2 Community Place Advocacy undertaken and social impact and social justice issues documented
2.4.1
Lead responsibility Performance measures
2.4.1.3 Community Place 1. Disability Action Plan strategies implemented on time and on budget 2. Annual report of achievements against the Disability Discrimination Act for the previous financial year presented to Council3. Seniors Week program developed and implemented
2.4.1.7 Community Place 1. Strategies completed on time and on budget 2. NAIDOC week supported3. Sorry Day activities conducted4. Reconciliation Week activities and program implemented
2.4.1.8 Community Place 1. Two rounds of grants completed2. Conduct annual review of grant compliance
2.5.1
Lead responsibility Performance measures
2.5.1.9 Community Place, General Manager's Office
1. Annual Australia Day events coordinated, held and evaluated 2. Handa Sister City (three day) cultural exchange coordinated and held3. Countdown to Christmas event held4. Moonlight Movies events held5. Citizenship ceremonies held
Advocate, support and/or implement wellness and healthy lifestyles in accordance with the 2013-2017 social strategy
Provide sponsorship and expertise to community groups that coordinate social and community events
Implement the actions from the Aboriginal Awareness and Understanding Strategy
Work with community groups to build capacity on social justice issues
Coordinate the grants program to assist the community to deliver projects that contribute to a sense of place
Advocate on the social impacts and social justice initiatives identified through the Place Making initiative for the local communities in the LGA
Coordinate and facilitate the Access Committee and in conjunction undertake programs, activities and events utilising a Place Making approach that focus on better outcomes for the aged and disabled in the LGA.
Coordinate civic events that bring the community together
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11
2.5.2
Lead responsibility Performance measures
2.6.1
Lead responsibility Performance measures
2.6.1.1 Community Place Four Place Making initiatives achieved with the community
2.6.2
Lead responsibility Performance measures
2.6.2.8 Community Place 1. Framework and action plan adopted 2. Conduct 20 Place Making initiatives across the LGA
2.6.2.8 (a) Community Place Project delivered according to approved project plan
2.6.2.9 Community Place, Recreation and Buildings
Attend annual general meeting and additional meetings of committees when held (S355 — Local Government Act)
2.6.2.12 Community Place Project delivered according to approved project plan
Facilitate, support and/or advocate for cultural and heritage education within the community
Work with rural communities to identify, evaluate and address community needs
Create access to community facilities that allow a range of social, health and wellbeing activities
Operational Plan action/s conducted prior to 2016 — 2017
Town Centre Master Plan — Place Making activation at the Hay Street Forecourt, Foreshore and Clarence shoreline
Participate in the rural community networks
Town and village signage installation
Develop and implement a Place Making framework to create vibrant, resilient places that are valued by the community
Encourage use of community facilities through Place Making initiatives
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12
2.7.1
Lead responsibility Performance measures
2.7.1.9 Community Place 1. Develop volunteer database by 30 June2. Number of volunteer programs developed
2.8.1
Lead responsibility Performance measures
2.8.1.5 Commercial and Business Services
1. Present quarterly reports to Council 2. Number of performing arts events presented by 30 June3. Number of visual arts events presented by 30 June
2.8.1.6 Community Place 1. Implement the Cultural Plan 2. Engage with key stakeholders and community to deliver cultural activities
2.9.1
Lead responsibility Performance measures
2.9.1.2 Community Place 1. Provide an annual report on activities of the Mayor's Sporting Fund2. Manage distribution of funds on behalf of the Mayor's Sporting Fund Committee3. Mayor's Sporting Fundraiser activities held
2.9.1.3 Recreation and Buildings 1. Conduct policy reviews 2. Quarterly stakeholder communication3. Develop a quarterly audit process for Council's sporting facilities
Encourage and build capacity for community groups to be active, successful, sustainable and to support growth of volunteer base
Provide a range of sporting and recreational opportunities
Continue implementation of Recreation Action Plan — 2015 — 2025
Support, facilitate and advocate for arts and cultural programs that engage the community and deliver a range of high quality performing, visual arts andcultural development services
Promote and coordinate volunteer involvement in Council programs and activities
Continue to implement and monitor the Glasshouse Strategic Plan 2014 — 2017
Work with community groups involved in arts and culture to deliver a wide range of inclusive cultural experiences across the LGA
Manage the Mayor's Sporting Fund to promote and support athletes and sporting people
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13
2.9.2
Lead responsibility Performance measures
2.9.2.1 Community Place 1. Update resources including books and equipment2. Provide access to online services including databases and downloadable materials3. Submit State Library reporting4. Provide access and technical support for the Imaginarium — Recording and editing studio
Plan and deliver innovative library services that cater for new technology and growth areas
Provide a range of library programs and lending services across the local government area including books, equipment, technology, online databases and funding opportunities
39
fOC
US
AR
EAHElPiNg OUR COMMUNitY PROSPER
HOW DO WE gEt tHERE?
3.1 Create opportunities for lifelong learning and skill enhancement with the availability of a broad range of education and training facilities
3.2 Promote and support an increase in business capacity in order to generate ongoing economic growth
3.3 Expand tourism business opportunities and benefits through collaborative planning and promotion
3.4 Maximise innovation and economic competitiveness by providing high quality communication technology throughout the Port Macquarie-Hastings region
3.5 Target and encourage business enterprise by providing favourable business conditions including infrastructure and transport options
WHO Will ASSiSt US?
> Economic Development Steering Group
> Education and training industry
stakeholders
> State Government
> Federal Governments
> Landowners
> Business and industry groups
> Community groups
> Greater Port Macquarie Tourism
Association Board
> Destination NSW
> North Coast Destination Network
WHAt ARE WE tRYiNg tO ACHiEvE?
The Port Macquarie-Hastings region is able to thrive through access to a range of educational, employment and business opportunities.
40
14
3.1.1
Lead responsibility Performance measures
3.1.1.2 Economic Development Participation in the Hastings Education and Skills Forum and industry working groups
3.2.1
3.2.1.12 Economic Development Recommend advocacy options to EDSG
3.2.1.13 Economic Development Actions delivered and reported to Economic Development Steering Group
3.2.2
Lead responsibility Performance measures
3.2.2.1 Commercial and Business Services
Operating revenue increased by 3% per annum per business unit
3.2.2.3 Commercial and Business Services
Projects delivered according to approved project plan
3.2.2.3 (e) Recreation and Buildings Project delivered according to approved project plan
3.2.2.4 Commercial and Business Services
Program delivered as required
3.2.2.5 Commercial and Business Services
Project delivered according to approved project plan
3.2.2.6 Commercial and Business Services
Services carried out in accordance with legislative and customer requirements
Work collaboratively to advocate for priority industries including agriculture, forestry and fisheries, creative industries, electricity industry, and small and home-based businesses
Develop, manage and maintain Council business units to optimise commercial return and community benefit
Upgrade Port Macquarie Historic Cemetery
Implement equipment improvements and repairs for the laboratory
Increase operating revenue on Council business units the Airport, the Crematorium, the Glasshouse and the Environmental Laboratory
Manage burial and cremation services at Innes Garden Memorial Park, Wauchope, Laurieton and other outlying cemeteries
Advocate for growth in higher education and positive links with local industry
Investigate and plan for expansion of the higher education industry and actively explore and facilitate optimal local partnerships, together with Universitiesand other educational institutions
Identify, support and advocate for effective programs that assist the growth of appropriate business and industry
Undertake Glasshouse back of house maintenance including lift repairs, plant and equipment
Carry out improvement and expansion works at Innes Garden Memorial Park, Wauchope and Laurieton cemeteries
Implement industry action plans for manufacturing, construction, and transport and warehousing industries
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3.2.3
Lead responsibility Performance measures
3.2.3.1 Strategic Land Use Planning
Report to Council following exhibition of draft LEP and DCP provisions by 31 December
3.2.4
Lead responsibility Performance measures
3.2.4.1 Commercial and Business Services
All commercial and community leases current as of 30 June
3.2.4.2 Commercial and Business Services
Projects delivered according to approved project plan
3.2.5
Lead responsibility Performance measures
3.2.5.1 Commercial and Business Services
Business plan actions delivered by 30 June
3.2.6
Lead responsibility Performance measures
3.2.6.1 Strategic Land Use Planning
Report to Council by December 2016
Manage statutory property functions including land acquisitions
Continue to implement and monitor the property portfolio business plan
Appropriately develop, manage and maintain Council’s property including property sales, acquisitions, road closures, land development and management ofcommunity and commercial leases
Optimise the commercial focus on Council’s property portfolio to deliver improved returns to Council and the community
Prepare LEP amendments to facilitate development in the Major Innes Road/Charles Sturt University Precinct and DCP amendments for the Innes Peninsula, including the Port Macquarie Hospital Precinct
Optimise the use of appropriately zoned land
Manage Council's community and commercial leases for the most appropriate return to Council and the community
Prepare Local Environmental Plan (LEP) and Development Control Plan (DCP) amendments in relation to a business park near Port Macquarie Airport
Facilitate growth in retail and commercial business through the provision of appropriately zoned land that meets the needs of sustainable business
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3.3.1
Lead responsibility Performance measures
3.3.1.1 Economic Development 1. Implement the Major Events Strategic Action Plan for 2016 — 2017 2. 5% increase in the visitor nights associated with major events annually3. Distribute event development sponsorship funding according to adopted guidelines
3.3.2
Lead responsibility Performance measures
3.3.2.1 Economic Development 1. Maintain No 1 ranking for North Coast NSW2. Increase total overnight visitor expenditure (four year annual update) by 7.1% per annum, in accordance with Destination NSW target to double overnight visitor economy
3.3.2
Lead responsibility Performance measures
3.3.2.2 Economic Development Develop, update and distribute marketing collateral for specific target markets
3.4.1
Lead responsibility Performance measures
3.4.1.1 Economic Development Implement 2016 — 2017 actions from the Digital Strategy
Implement and support innovative and effective strategies and partnerships to position Greater Port Macquarie as a distinct and competitive destinationthat guides market development, investment and infrastructure in public and private sectors (cont.)
Maximise, support, facilitate and advocate for major events and conferences to ensure ongoing positive economic and tourism growth
Maximise the economic impact of major events
Implement and support innovative and effective strategies and partnerships to position Greater Port Macquarie as a distinct and competitive destinationthat guides market development, investment and infrastructure in public and private sectors
Advocate and lobby government for implementation of the National Broadband Network as soon as possible
Implement the Greater Port Macquarie Destination Management Plan to grow our visitor economy
Advocate for regional growth by promoting the local government area (LGA) as a great place to live, learn, work, play and invest
Maximise use of current technologies and future opportunities for local businesses and industry by implementing the Digital Strategy
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3.5.1
Lead responsibility Performance measures
3.5.1.1 Commercial and Business Services
1. Master plan actions delivered by 30 June2. Projects delivered according to approved project plan
3.5.1.2 Commercial and Business Services
1. Increase in RPT airline aircraft movements compared to previous year2. Increase in passenger numbers compared to previous year
3.5.2
Lead responsibility Performance measures
3.5.3
Lead responsibility Performance measures
3.5.4
Lead responsibility Performance measures
3.5.5
Lead responsibility Performance measures
Operational Plan action/s conducted prior to 2016 — 2017
Operational Plan action/s conducted prior to 2016 — 2017
Operational Plan action/s conducted prior to 2016 — 2017
Operational Plan action/s conducted prior to 2016 — 2017
Investigate options for the future management and ownership of the Port Macquarie Airport
Advocate for a range of high quality, safe and competitive transport services
Develop partnerships with local and regional business networks to assist in maintaining existing businesses and industry in the region
Develop, manage and maintain Port Macquarie Airport as a key component of the regional transport network and continue to grow the airport’scontribution to the regional economy
Continue to implement and monitor the Port Macquarie Airport Master Plan including development of the Airport Business Hub and airside and landside airport improvements
Support, facilitate and advocate for regular public transport (RPT) airline services at Port Macquarie Airport
Support and encourage continuous improvement and implementation of programs designed to support the development of all businesses and industry inpartnership with the chambers of commerce and other business networks
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fOC
US
AR
EAlOOkiNg AftER OUR ENviRONMENt
HOW DO WE gEt tHERE?
4.1 Protect and restore natural areas4.2 Ensure service infrastructure maximises efficiency and
limits environmental impact4.3 Implement total water cycle management practices4.4 Continue to improve waste collection and recycling
practices4.5 Provide community access and opportunities to enjoy
our natural environment4.6 Create a culture that supports and invests in
renewable energy4.7 Increase awareness of and plan for the preservation
of local flora and fauna4.8 Plan and take action to minimise impact of natural
events and climate change4.9 Manage development outcomes to minimise the
impact on the natural environment
WHO Will ASSiSt US?
> State Government
> Koala Preservation Society Landowners
> NSW Government Independent
> Chair Community interest groups
> General public
WHAt ARE WE tRYiNg tO ACHiEvE?
We understand and manage the impact that the community has on the natural environment. We protect the environment now and into the future.
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4.1.1
Lead responsibility Performance measures
4.1.1.1 Environmental Services Annual invasive species (weeds) targets met including:1. 240ha land treated for invasive weeds2. 600km weed dispersal routes treated3. 20% of all plant nurseries in the local government area (LGA) inspected for invasive weeds4. 300 properties inspected for invasive weeds
4.1.1.2 Environmental Services Feral animal control undertaken in accordance with approved control plans on five sites during the year
4.1.1.3 Environmental Services A minimum of 70 km (lineal) control undertaken
4.1.1.4 Environmental Services 600 ha area of bush regeneration undertaken
4.2.1
Lead responsibility Performance measures
4.3.1
Lead responsibility Performance measures
4.3.1.1 Water and Sewer 100% compliance with EPA licence effluent quality conditions
4.3.2
Lead responsibility Performance measures
4.3.2.1 Water and Sewer 1. Nil reportable incidents in accordance with Reclaimed Water Quality Plan requirements2. 100% compliance with verification monitoring programs and reclaimed water quality targets
Incorporate efficiency and environmental impact mitigation into project planning processes
Operate the sewerage system to maximum efficiency to ensure that effluent released into the environment meets Environment Protection Authority (EPA) licence conditions
Increase availability and community awareness of reclaimed water and reused effluent
Operational Plan action/s conducted prior to 2016 — 2017
Undertake the weed management program according to the Mid North Coast Invasive Plant Species Strategy 2012, working in partnership with community groups such as Landcare
Control feral animals on Council-controlled land
Implement various riparian restoration works
In collaboration with community groups, such as Landcare, implement the Bushland Regeneration Program
Implement and advocate a range of proactive programs for the environmental management of lands within the local government area
Provide reclaimed water that is fit for purpose and ensures public health and safety
Meet effluent quality requirements of environmental protection licences
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4.3.3
Lead responsibility Performance measures
4.3.4
Lead responsibility Performance measures
4.4.1
Lead responsibility Performance measures
4.4.1.3 Environmental Services Education program delivered by 30 June
4.4.1.5
4.4.1.6 Infrastructure Delivery, Environmental Services
Project delivered according to approved project plan
4.4.1.9 Environmental Services Project delivered according to approved project plan
4.4.2
Lead responsibility Performance measures
Incorporate integrated water management and water-sensitive urban design principles into new development areas
Adopt water conservation practices that maintain potable water consumption below state benchmark levels
Operational Plan action/s conducted prior to 2016 — 2017
Reduce waste to landfill, utilising appropriate education, facilities and strategies
Operational Plan action/s conducted prior to 2016-2017
Deliver a resident, commercial and industrial education program to encourage source separation of waste
Construct and manage waste management facilities including:
Participate in regional cooperation for effective waste management and resource recovery at the strategic and operational level
Construct Kew Transfer Station (multi-year project)
Kingfisher Waste Depot — development application and designs
Operational Plan action/s conducted prior to 2016-2017
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4.5.1
Lead responsibility Performance measures
4.5.1.3 Implement the Bushland Open Space Strategy Recreation and Buildings Project delivered according to approved project plan
4.6.1
Lead responsibility Performance measures
4.7.1
Lead responsibility Performance measures
4.7.1.1 Strategic Land Use Planning
Report koala planning outcomes to Council by 31 March
4.7.1.2 Environmental Services Draft strategy adopted by 30 June
4.7.1.3 Recreation and Buildings 1. Investigations undertaken in relation to all reported illegal tree works2. Educational material and delivery program developed and implemented 3. Advice provided in accordance with service standards and industry best practice
4.8.1
Lead responsibility Performance measures
4.8.1.2 (b) Environmental Services Project delivered according to approved project plan
4.8.1.5 Commence review of Hastings River Flood Study for climate change impacts Environmental Services Review commenced by 30 June
4.8.1.7 Environmental Services Project delivered according to approved project plan Continue updating the Wrights and Yarranabee Creeks Flood Study to include urban drainage systems and link to flood mitigation plan
Continue to undertake the landfill gas capture trial project at Cairncross Landfill
Operational Plan action/s conducted prior to 2016 — 2017
Provide and promote new and upgraded paths, facilities and access to parks and bushland/natural resources
Investigate and implement cost effective renewable energy generation for Council assets and promote outcomes to the community
Promote the conservation of key habitats
Carry out relevant studies to determine the likely extent of natural events and the impact of climate change; develop relevant mitigation strategies
Prepare a plan to promote the conservation of key koala habitat for the coastal areas of the Port Macquarie-Hastings local government area
Prepare a draft biodiversity strategy to determine environmental priorities for conservation and restoration
Inform and educate residents, industry and community groups about Council’s tree management requirements within the Port Macquarie-Hastings 2013 development control plan
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4.9.1
Lead responsibility Performance measures
4.9.1.1 Environmental Services Draft contributions plan for open space adopted by 30 June
4.9.2
Lead responsibility Performance measures
4.9.2.2 Development Assessment
No successful legal appeals relating to process errorsEnsure the Development Assessment Panel operates in accordance with their charter and all applications are accurately determined
Review the Development Contributions Plans
Strategically and financially plan for the infrastructure that will cater for population growth
Undertake transparent and efficient development assessment in accordance with relevant legislation
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fOC
US
AR
EAPlANNiNg AND PROviDiNg OUR iNfRAStRUCtURE
WHO Will ASSiSt US?
> State Government
> Koala Preservation Society Landowners
> NSW Government Independent
> Chair Community interest groups
> General public
HOW DO WE gEt tHERE?
5.1 Create and maintain an integrated transport system that eases access between population centres and services
5.2 Ensure transport options are safe, functional and meet access needs across the Local Government Area
5.3 Develop and enhance quality open space and recreational facilities
5.4 Plan settlements to accommodate a range of compatible land uses and projected population growth
5.5 Create and maintain public infrastructure that delivers sustainable water, sewer and stormwater services
WHO Will ASSiSt US?
> State Government
> Federal Government
> Landowners
> Business and Industry groups
> Community groups
> External contractors
WHAt ARE WE tRYiNg tO ACHiEvE?
Our population is
supported through
public infrastructure,
land use and
development
strategies that
create a connected,
sustainable
and accessible
community.
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5.1.1
Lead responsibility Performance measures
5.1.1.1
5.1.1.1 (a) Infrastructure Delivery Project delivered according to approved project plan
5.1.1.1 (c) Transport and Stormwater Network
Program delivered according to approved ongoing schedule
5.1.1.1 (d) Transport and Stormwater Network
Project delivered according to approved project plan
5.1.1.1. (h) Infrastructure Delivery Project delivered according to approved project plan
5.1.1.1 (k) Infastructure Delivery Project delivered according to approved project plan
5.1.1.1 (n) Infrastructure Delivery Project delivered according to approved project plan
5.1.1.1 (o) Infrastructure Delivery Project delivered according to approved project plan
5.1.1.1 (u) Assets and Systems Project delivered according to approved project plan
5.1.1.1 (y) Transport and Stormwater Network
Project delivered according to approved project plan
5.1.1.1(cc) Infrastructure Delivery Project delivered according to approved project plan
5.1.1.1(dd) Transport and Stormwater Network
Program delivered according to approved project plan
5.1.1.1 (ee) Transport and Stormwater Network
Program delivered according to approved project plan
Lake Road — continuation of detailed design of dual lanes
Works depot relocation — undertake preconstruction/design
Hasting River Drive — Aston Street crossing
Town Centre Master Plan — undertake design/preconstruction of walkway from Town Beach to Kooloonbung Creek
Town Centre Master Plan — undertake design/preconstruction of Town Square
Ocean Drive — undertake preconstruction for duplication of Greenmeadows Drive south to Matthew Flinders Drive
Beechwood Road — undertake preconstruction for upgrades of segments 20, 40 and 50
Beechwood Road — design Stages 5 and 6 of Beechwood Road reconstruction (Riverbreeze to Waugh Street)
Hastings River Drive — Hughes Place to Boundary Road
Undertake design/preconstruction activities on road and transport assets including:
Comboyne Road — undertake design/preconstruction — replace bridge over Hartys Creek Id No. 109
Miscellaneous design works
Plan, investigate, design and construct road and transport assets that address pedestrian, cyclist and vehicular needs
North South Link Road — undertake design/preconstruction
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5.1.1.3
5.1.1.3 (a) Infrastructure Delivery Project delivered according to approved project plan
5.1.1.3 (d) Infrastructure Delivery Project delivered according to approved project plan
5.1.1.3 (l) Infrastructure Delivery Project delivered according to approved project plan
5.1.1.3 (r) Infrastructure Delivery Project delivered according to approved project plan
5.1.1.3 (w) Infrastructure Delivery Project delivered according to approved project plan
5.1.1.3 (x) Infrastructure Delivery Program delivered according to approved project plan
5.1.1.3 (y) Infrastructure Delivery Program delivered according to approved project plan
5.1.1.3 (z) Infrastructure Delivery Program delivered according to approved project plan
5.1.1.3(aa) Infrastructure Delivery Program delivered according to approved project plan
5.1.1.4
5.1.1.4 (c) Infrastructure Delivery, Transport and Stormwater Network
Project delivered according to approved project plan
5.1.1.4 (d) Transport and Stormwater Network
Project delivered according to approved project plan
5.1.1.4 (e) Community Place Project delivered according to approved project plan
5.1.1.4 (f) Community Place Project delivered according to approved project plan
5.1.1.4 (g) Community Place Project delivered according to approved project plan
Hastings River Drive — undertake continued construction/delivery Gordon Street to Aston Street
Laurieton Town Centre works
Ocean Drive — undertake continued design/construction/delivery — Matthew Flinders Drive to Greenmeadows duplication
Wauchope Town Centre works
Town Centre Master Plan — develop a management plan and undertake works for the entertainment precinct
Construct multiple footpath/cycleway projects throughout the local government area (LGA)
Undertake construction/delivery of roads and transport assets including:
Undertake design/construction/delivery of road and transport assets including:
Albert Street bridge — replace single lane timber bridge with concrete culvert
O'Neills Bridge Batar Creek Road — replace timber bridge with concrete culvert
Houston Mitchell Drive — commence construction of Stages 2 and 3, from new Houston Mitchell Drive/Ocean Drive roundabout west
Beechwood Road — deliver Stage 2 reconstruction from Riverbreeze Drive to Rosewood Road (south of intersection)
Ocean Drive — upgrade from Mountain View Road to Fairwinds Avenue including intersection of Sirius Drive
Comboyne Road — replace Hyndmans Creek Bridge
Ocean Drive — undertake continued construction/delivery — replace Stingray Creek Bridge
Town Centre Master Plan — construct Town Square
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5.1.1.4 (r) Infrastructure Delivery Project delivered according to approved project plan
5.1.1.4 (v) Transport and Stormwater Network, Infrastructure Delivery
Program delivered according to approved project plan
5.1.1.4 (w) Infrastructure Delivery Program delivered according to approved project plan
5.1.1.4 (x) Transport and Stormwater Network
Program delivered according to approved project plan
5.1.1.4 (y) Transport and Stormwater Network
Program delivered according to approved project plan
5.1.1.4 (z) Transport and Stormwater Network
Program delivered according to approved project plan
5.1.1.4(aa) Transport and Stormwater Network
Program delivered according to approved project plan
5.1.1.4(bb) Transport and Stormwater Network
Program delivered according to approved project plan
5.1.1.4(cc) Transport and Stormwater Network
Program delivered according to approved project plan
5.1.1.4(dd) Transport and Stormwater Network
Program delivered according to approved project plan
5.1.1.4(ee) Transport and Stormwater Network
Program delivered according to approved project plan
5.1.1.4(ff) Transport and Stormwater Network
Program delivered according to approved project planDesign mid-block signal pedestrian crossing on Gordon Street, Port Macquarie
Construction of road safety treatments along Pappinbarra Road from Pipeclay Road to Koree Island Road
Construction of road safety treatments at the intersection of Bridge Street and Gore Street, Port Macquarie
Construction of a roundabout at the intersection of Hill Street and Granite Street, Port Macquarie
Construction of a shared path between Miala Street and Lake Cathie Medical Centre Ocean Drive
Construction of kerb ramps and refuges at multiple intersections in Port Macquarie, Laurieton and Kew
Construction of improved pedestrian amenity, Wauchope Main Street, Stage 1
Construction of road safety treatments at two locations on Bago Road, 650m north of Milligan’s Road and 250m south of Isabel Place
Lake Road — intersection with Blackbutt roundabout multi-year project
Bulli Creek Bridge, Comboyne Road — undertake design and replacement of single lane timber bridge with a two lane concrete bridge
Gordon Street — upgrade Gordon Street to Horton Street to Lake Road to a dual carriageway
Design pedestrian amenity improvements — Kew to Laurieton along Ocean Drive and Bold Street
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5.1.2
Lead responsibility Performance measures
5.1.2.1 Transport and Stormwater Network
1. Program delivered according to approved schedule2. Develop annual road maintenance report by 30 June
5.1.2.2 Transport and Stormwater Network
1. Program delivered according to approved schedule 2. Develop annual road maintenance report by 30 June
5.1.2.3 Transport and Stormwater Network
1. Program delivered according to approved schedule 2. Develop annual road maintenance report by 30 June
5.1.2.6 Transport and Stormwater Network
1. Program delivered according to approved schedule 2. Develop annual road maintenance report by 30 June
5.2.1
Lead responsibility Performance measures
5.2.1.1 Transport and Stormwater Network
Two major educational programs undertaken by 30 June
5.2.1.4 Transport and Stormwater Network
Project delivered according to approved project plan
5.3.1
Lead responsibility Performance measures
5.3.1.1 Recreation and Buildings Projects delivered according to approved project plans
5.3.1.1 (c) Infrastructure Delivery, Recreation and Buildings
Project delivered according to approved project plan
Implement the 2014 — 2017 Road Safety Action Plan and undertake road safety education and awareness programs identified in the plan
Carry out annual unsealed road maintenance program including resheeting, grading, drainage and vegetation and rural roadside vegetation clearing
Undertake bridges and culverts maintenance and repair program including inspections, monitoring and bridge repair works
Plan and implement traffic and road safety programs and activities addressing pedestrian, cyclist and vehicular needs
Area-wide traffic study (multi-year project)
Carry out annual sealed road network maintenance program including resurfacing, heavy patching, vegetation management, roadside furnishing and drainage
Wayne Richards Park — Stage 3B detailed design and approvals
Undertake design/preconstruction activities of open space, town centres and recreational assets including:
Plan, investigate, design and construct open spaces and recreational facilities
Undertake road resurfacing and rehabilitation works in accordance with the rolling priority program and roads maintenance hierarchy
Develop and implement the annual maintenance and preventative Works Programs for Roads and Transport assets
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5.3.1.1 (d) Infrastructure Delivery, Recreation and Buildings
Project delivered according to approved project plan
5.3.1.2 Recreation and Buildings, Infrastructure Delivery
Projects delivered according to approved project plans
5.3.1.2 (c) Infrastructure Delivery Project delivered according to approved project plan
5.3.1.2 (h) Infrastructure Delivery Project delivered according to approved project plan
5.3.1.2 (i) Infrastructure Delivery Project delivered according to approved project plan
5.3.1.2 (l) Infrastructure Delivery Project delivered according to approved project plan
5.3.1.3
5.3.1.3 (b) Infrastructure Delivery Project delivered according to approved project plan
5.3.1.4 Recreation and Buildings, Infrastructure Delivery
Projects delivered according to approved project plans
5.3.1.4 (q) Infrastructure Delivery Project completed according to approved project plan
5.3.1.4 (v) Recreation and Buildings Project delivered according to approved project plan
5.3.1.4 (w) Infrastructure Delivery Project delivered according to approved project plan
5.3.1.4 (z) Recreation and Buildings Project delivered according to approved project plan
5.3.1.4 (ab) Recreation and Buildings Project delivered according to approved project plan
5.3.1.4 (ad) Recreation and Buildings Project delivered according to approved project plan
Henry Kendall Reserve — develop leash free dog area
Bonny Hills Reserve — upgrade public amenities as per Master Plan
Port Macquarie Coastal Walk — Master Plan development, repairs and signage installation
Town Green — design and implement Master Plan
Wauchope Swimming Pool — upgrade of 50 m pool (multi-year project)
Continued preconstruction and designs work for the Lake Cathie Bonny Hills Regional Sporting complex
Westport Reserve — upgrade boat ramp Stage 2
Undertake construction and upgrade activities of existing open spaces, town centres and recreational facilities including:
Undertake construction/delivery of open spaces, town centres and recreational assets including:
Googik Track - construct shared walkway/cycleway, Stage 2
Undertake design/construction/delivery of open spaces, town centres and recreational assets including:
Town Beach Reserve — construct public amenities
Flynn's Beach — upgrade sea wall
Port Macquarie Indoor Stadium — upgrade and expansion (multi-year project)
Town Centre Master Plan — undertake landscaping upgrades
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5.3.2
Lead responsibility Performance measures
5.3.2.1 Recreation and Buildings Program including beach cleaning and playground inspections delivered according to approved maintenance schedules
5.3.2.2 Transport and Stormwater Network
Program delivered according to approved maintenance schedules
5.3.2.3 Recreation and Buildings Deliver projects according to facilities works program
5.3.2
Lead responsibility Performance measures
5.3.2.4 Recreation and Buildings 1. Undertake annual off-season facility maintenance in accordance with approved program2. Oversee the management of Council's public aquatic facilities in accordance with lease obligation checklist
5.3.2.5 Recreation and Buildings 1. Inspections carried out July — September2. Works delivered April — June
5.3.2.6 Recreation and Buildings Replacement delivered according to approved schedule
5.3.2.6 (l) Recreation and Buildings Project delivered according to approved project plan
5.3.2.7 Recreation and Buildings Renewal delivered as per schedule and reported according to seasonal sports
5.3.2.7 (i) Recreation and Buildings Project delivered according to approved project plan
5.3.2.9 Recreation and Buildings Replacement program delivered according to approved project plan
5.3.2.9 (b) Recreation and Buildings Project delivered according to approved project plan
Oxley Oval — provision of floodlighting
Undertake scheduled and reactive maintenance programs of all Council-owned and leased buildings including office furniture replacement
Provide, maintain and manage public aquatic facilities
Kooloonbung Creek Nature Park — replace timber boardwalk
Develop and implement programs for the annual maintenance and operations for open spaces and recreational facilities
Carry out playground equipment replacement program
Deliver recreational walkway replacement program across the LGA
Deliver sporting facility renewal and new asset program across the LGA
Implement maintenance programs for boat ramps, wharves and jetties
Deliver park furniture renewals across the Local Government Area LGA, including donated seats program
Innes Peninsula (Brierley Hill)
Develop and implement programs for the annual maintenance and operations for open spaces and recreational facilities (cont.)
Undertake maintenance program for parks, reserves, sporting fields and beaches
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5.4.1Lead responsibility Performance measures
5.4.1.1 Strategic Land Use Planning
Report to Council following exhibition of draft strategy by 31 March
5.4.1.4 Strategic Land Use Planning
Draft LEP amendments endorsed after exhibition by Council by 30 June
5.4.2
Lead responsibility Performance measures
5.4.2.1 Strategic Land Use Planning
Report to Council by 30 June
5.4.3
Lead responsibility Performance measures
5.4.3.1 Strategic Land Use Planning
Six monthly progress reports and/or briefings to Council
5.4.3.2 Strategic Land Use Planning
Six monthly progress reports and/or briefings to Council
5.4.3.4 Strategic Land Use Planning
Report to Council following exhibition
5.5.1
Lead responsibility Performance measures
5.5.1.1
5.5.1.1 (d) Water and Sewer Project delivered according to approved project plan
5.5.1.1 (g) Water and Sewer Project delivered according to approved project plan
Undertake ongoing review to the Port Macquarie-Hastings LEP 2011
Plan settlements to accommodate a range of compatible land uses that meet projected population growth for new and existing developments
Preparation of Local Environmental Plan (LEP) and Development Control Plan (DCP) amendments for the South Lindfield urban release area
Preparation, exhibition and review of the draft Port Macquarie-Hastings Urban Growth Management Strategy 2016
O'Brien's Dam rehabilitation works
Wauchope Water Treatment Plant augmentation — augmentation additional treatment capacity
Review planning instruments and strategies to ensure currency and facilitate sustainable development outcomes whilst acknowledging the impact on community affordability
Undertake ongoing review of the Port Macquarie-Hastings DCP 2013
Review the planning framework for decisions regarding land use and development
Review neighbourhood planning for Thrumster (Area 13) including the Thrumster Koala Plan of Management; amend the LEP and DCP accordingly
Undertake preconstruction/design activities for water supply assets including:
Plan, investigate, design and construct water supply assets
Finalise a Structure Plan for the proposed future urban release area to the west of Wauchope
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5.5.1.1 (i) Water and Sewer Project delivered according to approved project plan
5.5.1.2
5.5.1.2 (a) Water and Sewer Project delivered according to approved project plan
5.5.1.2 (b) Water and Sewer Project delivered according to approved project plan
5.5.1.3
5.5.1.3 (b) Water and Sewer Project delivered according to approved project plan
5.5.1.3 (m) Water and Sewer Project delivered according to approved project plan
5.5.1.3 (o) Water and Sewer Project delivered according to approved project plan
5.5.1
Lead responsibility Performance measures
5.5.1.4 Water and Sewer Project delivered according to approved project plan
5.5.1.4 (b) Water and Sewer Project delivered according to approved project plan
5.5.1.4 (g) Water and Sewer Project delivered according to approved project plan
5.5.1.4 (h) Water and Sewer Project delivered according to approved project plan
5.5.2
Lead responsibility Performance measures
5.5.2.1 Water and Sewer 1. Plant breakdowns are attended to within 24 hours2. Plants are monitored continuously by electronic means
Bago Telemetry Tower — construct 40 m telemetry tower at Bago reservoir site
North Haven to Laurieton trunk main and Stingray Creek Bridge crossing
Kew/Kendall — feasiblility study gas chlorine system (multi-year project)
Port Dam switchgear upgrade
Undertake construction of water supply assets including:
Kendall Booster Water Pump Station — upgrade pump to allow for increased population growth
Installation of new water supply services to residential and business premises — to cater for new development
Undertake design/construction/delivery of water supply assets including water supply future designs
Sancrox Reservoir (to Area 13 — 750 mm) — trunk main construction — multi-year project
Plan, investigate, design and construct water supply assets (cont.)
Undertake construction/delivery of water supply assets including:
Southern Arm trunk main — rolling program to construct southern arm trunk main along Houston Mitchell Drive
Operate and maintain water treatment plants in accordance with adopted maintenance programs and scheme requirements
Develop and implement the annual maintenance and preventative works program for water assets
Ocean Drive Marbuck bypass — connection to Camden Haven trunk main — multi-year project
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5.5.2.2 Water and Sewer 1. Plant breakdowns are attended to within 24 hours2. Plants are monitored continuously by electronic means
5.5.2.4 Water and Sewer Program delivered according to approved schedule
5.5.3
Lead responsibility Performance measures
5.5.3.1
5.5.3.1 (c) Water and Sewer Project delivered according to approved project plan
5.5.3.1 (e) Infrastructure Delivery, Water and Sewer
Project delivered according to approved project plan
5.5.3.1 (f) Infrastructure Delivery, Water and Sewer
Project delivered according to approved project plan
5.5.3.1 (g) Infrastructure Delivery, Water and Sewer
Project delivered according to approved project plan
5.5.3.1 (j) Water and Sewer Project delivered according to approved project plan
5.5.3.1 (k) Water and Sewer Project delivered according to approved project plan
5.5.3.1 (l) Infrastructure Delivery, Water and Sewer
Project delivered according to approved project plan
Plan, investigate, design and construct sewerage assets
Area 15 (Lakewood/Kew) — sewerage upgrade to provide for future development
Undertake preconstruction/design activities for sewerage assets including Sewerage services future designs
Operate and maintain sewerage treatment plants in accordance with environmental licences, adopted maintenance programs and scheme requirements
Conduct water asset replacement and renewal programs for live water mains, water meters, minor works, pumps, switchboards, flow meters, technical equipment and water quality
Small towns sewerage program — provision of centralised sewerage systems for Comboyne
Port Macquarie Reclaimed Water Treatment Plant upgrade for growth
Small towns sewerage program — provision of centralised sewerage systems for Long Flat
Small towns sewerage program — provision of centralised sewerage systems for Telegraph Point
Thrumster (Area 13) Sewerage Treatment Plant — environmental impact and concept study
Stingray Creek Bridge New Sewer Mains
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5.5.3
Lead responsibility Performance measures
5.5.3.3
5.5.3.3 (b) Water and Sewer Project delivered according to approved project plan
5.5.3.3 (c) Water and Sewer Project delivered according to approved project plan
5.5.3.3 (d) Water and Sewer Project delivered according to approved project plan
5.5.3.3 (h) Water and Sewer Program delivered according to approved project plan
5.5.3.3 (i) Water and Sewer Program delivered according to approved project plan
5.5.3.3 (j) Water and Sewer Project delivered according to approved project plan
5.5.3.3 (k) Water and Sewer Project delivered according to approved project plan
5.5.3.3 (l) Water and Sewer Project delivered according to approved project plan
5.5.3.4
5.5.3.4 (a) Water and Sewer Project delivered according to approved project plan
5.5.3.4 (c) Water and Sewer Project delivered according to approved project plan
5.5.3.4 (i) Infrastructure Delivery Project delivered according to approved project plan
5.5.3.4 (n) Water and Sewer Program delivered according to approved project plan
Camden Haven upgrade and upsize of mains and pump stations
Thrumster reclaimed water interim supply rising main to Thrumster Reservoir
Thrumster — construct various reclaimed water trunkmains
Oxley Highway — construct reclaimed water interim supply pumping station
Replacement of sewer telemetry and computer hardware (sewer SCADA application) (multi-year project)
Mechanical sewerage treatment plant asset replacement — rolling program of mechanical asset replacement
Undertake design/construction/delivery of sewerage assets including:
Small towns sewerage program — provision of centralised sewerage systems for North Shore
Bonny Hills Sewer Treatment Plant — design and construct ultra-violet system including pumping modifications
Thrumster Reclaimed Water interim supply Oxley Hwy Reservoir (0.5 ML storage)
Port Macquarie Reclaimed Water Treatment Plant — undertake upgrade activities
Port Macquarie Sewer Pump Station 71 and new rising main
Undertake construction/delivery of sewerage assets including:
Plan, investigate, design and construct sewerage assets (cont.)
Port Macquarie Sewerage Treatment Plant — dewater effluent pond 3 to comply with Environmental Protection Agency (EPA) commitments
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5.5.4
Lead responsibility Performance measures
5.5.4.3 (a) Water and Sewer Project delivered according to approved project plan
5.5.4.4 Water and Sewer Program delivered according to approved schedule
5.5.5
Lead responsibility Performance measures
5.5.5.3 Water and Sewer 1. Main breaks are attended to immediately, residents are notified of potential interruptions and the Customer Service Centre is notified if required2. 100% of complaints/requests reported as Customer Request Management System and dealt with in accordance with the adopted service standard3. Pumping stations and reservoir levels monitored electronically 100% of the time4. For interruptions to service delivery, residents and the Customer Service Centre are notified during next available working hours
5.5.5.4 Water and Sewer 1. Monitoring of seepage from dam structure and pore pressures within dam wall recorded as per ANCOLD recommendations. All readings compiled in graphical form2. Inspections undertaken on dam structures in accordance with ANCOLD recommendations3. Dam safety emergency plan updated annually, annual high accuracy surveys undertaken on dam walls to determine movement
Maintain and operate storage dams in accordance with Australian National Committee On Large Dams (ANCOLD) guidelines
Operate the water supply network to ensure public health and safety
Port Macquarie sewer treatment plant refurbishment program — aerator lagoon
Deliver water and sewerage supply services to ensure public health and safety and environmental protection
Develop and implement the annual maintenance and preventative works program for sewerage assets
Conduct sewer assets replacement and maintenance program for odour control installations, minor extensions, pumps, pipelines, instruments, switchboards and electrical sewerage treatment plant assets
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5.5.5.5 Water and Sewer 1. Nil reportable incidents relating to the operation of the sewerage network2. 100% of complaints/requests reported as CRMs and dealt with in accordance with the adopted service standard3. Pumping stations monitored electronically 100% of the time4. Trade waste inspections — 100% of defects identified are acted upon
5.5.5.6 Water and Sewer Project delivered according to approved project
5.5.6
Lead responsibility Performance measures
5.5.6.1 Transport and Stormwater Network, Infrastructure Delivery
5.5.6.1 (b) Transport and Stormwater Network
Project delivered according to approved project plan
5.5.6.1 (c) Transport and Stormwater Network
Project delivered according to approved project plan
5.5.6.1 (d) Transport and Stormwater Network
Project delivered according to approved project plan
5.5.6.1 (e) Transport and Stormwater Network
Projects delivered according to approved project planVarious transport and stormwater design works
Plan, investigate, design and construct stormwater assets
Short Street drainage — undertake condition rating and investigations
Undertake preconstruction/design activities for stormwater remediation and new assets
Chemical dosing system upgrade
East Port, Gordon/Owen Streets — investigate and design stormwater drainage
Lake and Jindalee Roads — investigate and design stormwater drainage
Operate the sewerage network to ensure service delivery meets public health and safety requirements
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5.5.6.3
5.5.6.3 (a) Infrastructure Delivery Project delivered according to approved project plan
5.5.6.3 (b) Infrastructure Delivery Project delivered according to approved project plan
5.5.6.3 (c) Infrastructure Delivery Project delivered according to approved project plan
5.5.6.3 (d) Transport and Stormwater Network
Project delivered according to approved project plan
5.5.6.4
5.5.6.4 (b) Infrastructure Delivery Project delivered according to approved project plan
5.5.7
Lead responsibility Performance measures
5.5.7.1 Transport and Stormwater Network
Program delivered according to approved maintenance schedules
5.5.7.1 (b) Transport and Stormwater Network
Project delivered according to approved project plan
5.5.7.2
5.5.7.2 (a) Transport and Stormwater Network
Project delivered according to approved project plan
5.5.7.2 (b) Transport and Stormwater Network
Project delivered according to approved project plan
5.5.7.2 c) Transport and Stormwater Network
Project delivered according to approved project plan
Conduct canal maintenance activitities including:
Undertake construction/delivery of stormwater assets including:
Open Drain reprofiling — Oleander Avenue to Koala Street
Undertake design/construction/delivery of stormwater assets including:
Broadwater Canal — structural condition assessments
Continue stormwater remediation — Skyline Terrace, Bonny Hills
Continue stormwater remediation — flood remediation Blackbutt Creek, Wauchope
Settlement Shores canals — routine maintenance
Settlement Shores — hydrographic survey and maintenance planning
Continue stormwater remediation — Calwalla Crescent
Wrights Creek — dredge to lower standing water levels and improve capacity
Develop and implement the annual maintenance and preventative works program for stormwater assets
Carry out stormwater maintenance and repairs program including inspections, cleaning, clearing and minor drainage remediation/improvements
Continue stormwater remediation — Batar Creek Road System, Kendall Stage 2
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