The Importance Of Usability For Internal Business Systems

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A presentation in front of 100 people at Manchester Digital's event 'Usability: What's The Use?' where Paul Rouke talks about the importance of usability especially for internal business systems


<ul><li> 1. </li></ul> <p> 2. Manchester DigitalsUsability: Whats The Use? Improving your bottom line (especially in a recession!) by Paul Rouke User Experience Director at PRWD 28 thJanuary 2009 3. What Ill be talking about </p> <ul><li>Internal business systems </li></ul> <ul><li>(improving your efficiency and productivity) </li></ul> <p> 4. Topics </p> <ul><li>Big barriersto staff productivity </li></ul> <ul><li>Common reasonsfor the barriers </li></ul> <ul><li>A video what does user-centered design actually mean for businesses? </li></ul> <ul><li>Something to take away with you </li></ul> <p> 5. Big barriers to staff productivity 6. 7. 8. 9. 10. 11. </p> <ul><li>A fewquotes you might recognise ! </li></ul> <p> 12. the system doesn't do what I need it to do if only the system allowed me to do it takes me a long time to do what I need to do the system is trying to be too clever what are all these different options? 13. the system confuses me the system actually makes my job harder if only I was asked what I need the system to do for me 14. Common reasons for these barriers 15. 16. 17. 18. We all know how important it is to beconsiderateof what people want look what can happen when were not! 19. 20. 21. and a quick example ofhow not to do it 22. The government's12.4bn NHS ITprogrammeis "sleepwalking towards disaster" with suppliers, local trusts and clinical staff losing confidence in it 23. Here comes the cavalry 24. User-Centered Design 25. User-centered design (what itactuallymeans for businesses) 26. What to take awayfrom this presentation 27. Ask yourself a few questions 28. Is my business working asefficientlyas possible? 29. Are my staff working asproductivelyas possible? 30. Do I listen towhat my staff want &amp; need? 31. Do I knowwhat is theon-going cost to my business? 32. The good news! 33. No matter what you have e-commercesites businesswebsites informationportals marketingcampaigns internal systems 34. Usability can and does improve your bottom line! 35. &gt; this presentation &gt; case studies&gt; further information &gt; plus leave your comments all available at: 36. Thankyou for listening to Improving your bottom line by Paul RoukeOffice: 0161 918 6729 Mobile: 07739 745 126 Email:[email_address] </p>


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