Embed Size (px)
Citation preview
1
ICT-based Creativity and Innovation
--oo--oo-- 3. Open Innovation: Organization
M.Missikoff Institute of Sciences and Technologies of Cognition
ISTC-CNR, Rome ([email protected])
Institute of Cognitive Sciences and Technologies
ToC
“We must become the change we want to see in the world”
(Mahatma Gandhi)
• Innovation is People-centric • But it requires a tight integration between
– Digital Actors knowledge and activities – Human Actors knowledge and activities – Multiple disciplines and diversified competences
• The Quadruple Helix of Open Innovation • Open Innovation Ecosystem
– Shape, organization, management, ICT platforms
• Preparing to work in this new environments – Continuous Education – New Management styles 2
Innovation: The C4K Diamond
• Collaboration
• Competencies
K
Collaboration
Competencies Culture
Computing
3
• Computing
• Culture
• Knowledge
Collabortive Knowledge Exchange
• Digital Enterprise organised to facilitate Knowledge Flow
• Knowledge among the two key actors: Humans & Computers (A Cyber-Physical Systems view)
H C C H
C-C
H-H
Linked Data, Interoperability, ...
Big Data, CMS, ... eLearning, Knowledge Suply, CMS, ...
Education, Co-creation, ...
4
The Nature of Enterprise Innovation
• Whatever you innovate, firstly you change your behaviours
• Knowledge Management is not sufficient • You need Knowledge at Work (Pargmatics)
KW = P • In the Enterprise, KW will modify your
organization, BP, Info Flow, ... the Value Production Space
• Knowledge capable of modifying your working style, your environment, your culture, ... – HR continuous training, formal and ‘on the job’
5
New Expertises
Beyond Application Domain experts and Technology experts ...
• Knowledge Architects
• Innovation Engineers
• Psychologists, Sociologists, and Artists
• Decision Making experts
• Advanced Organization & Management experts
• Legal and Business experts
• ... 6
The Innovation Ecosystem
Public Administration
Business and enterprises
People and Society
University and Research
Networked Innovation
Technology
Quadruple Helix
Open Innovation Ecosystem
“Orchestrating regional innovation ecosystems is an emerging science—and an art.
So it is important to research its secrets, learn how they work and why, and thus come to understand how to better maintain and improve them.
We must continue to learn how orchestrating these ecosystems creates opportunities for business, universities and local government, and enhances the quality of life of our citizens.”
(Carlos MOEDAS, EU Commissioner for Research, Science and Innovation)
Open Innovation Ecosystem Architecture
OIH
Client
Expert1 IKR1
OIH: Open Innovation Hub
Expert2
IKR2
SME1
SME2
Univ1
Univ2 NGO
NGO
Assoc
New Management Styles
• From Managemetn to Orchestration • Combining Knowledge Within and Across Industries
– coordinate information across Innovation Players in new ways
• Manage overcoming obstacles that are inevitably encountered during an innovation path
• Involve and motivate, at intellectual and emotional level the participating people
• Always search the benefits from outside perspectives—whether from customers, suppliers, people in adjacent industries.
• New methods for activity monitoring: – Enterprise Innovation Maturity , or Readiness Level (ako TRL) – Innovation Project Performance Indicators (I-KPI)
10
Education for Innovation
11
Education for Innovation • The key role of education: new learning methods
Innovative Learning for Learning Innovation Enterprise level • Innovation culture, values Management and stakeholders Level • Innovation couching and valorisation, e-Leadership Organization level • Open ideas and knowledge flow, Innovation rallies,
Innovation Hackatons Team level • Innovation working style, co-invent, co-design Individual level • New forms of thinking: divergent, visual, design, ...
12
Four Areas of Knowledge
• Enterprise Knowledge • Domain Knowledge • Method Knowledge • Technol Knowledge
13
Domain K
InnoBOK
Meth K Tech K Innovation
Enterprise K
Innovation Competency Space
14
Digital Enablers Application Domains
Enterprise Dimension
Social Science, Psychology ICT & AI Design Science
Key Disciplines
Knowledge Management
Big Data Collab Platforms
Decision Support Systems Factory of Future eGov
eHealth
eLearning
Aerospace
Ecomonics, Business Sci
Computational Artifact
EILC
New skills and roles
• Innovation Champion (to be followed)
• Innovation Angel (motivational support)
• Innovation Mentor (Field expert)
• Knowledge Architect – Conceptual modeling of Domain Knowledge
– Innovation Methods and tools promoter
• Orchestrator (p. Manager)
• Bridger (internal scouting, interlinking)
• Curator (Milestone / node reviewer)
15
Science Technology Enginering Math
16
Design Thinking
• “... relies on our ability to be intuitive, to recognise patterns, to construct ideas that have emotional meaning as well as functionality.”
• “Nobody wants to run a business based on feelings, intuitions, and inspiration. But an overreliance on the rational and the analytical can be just as dangerous”
(Tim Brown, CEO of IDEO)
17
Visual Thinking
• Using pictures, sketching, imagery, graphics, and other visual approaches to help people more effectively communicate, problem-solve, and understand complex issues. (www.vizthink.com)
• Helps thinking about complex topics
• Napkin Sketches
• Edward De Bono:
– Vertical thinking: logical, analytic, sequential
– Lateral thinking: discontinuous, serendipitous, random, intuitive, not obvious, changing perspective
18
Divergent Thinking
19
Supporting methods: gamification, Visual Thinking, TRIZ (Inventive Problem Solving), Mind Mapping, ... or simple Post-It
Gaming & New Learning Forms
20
Game-driven Innovation
• A report of Gartner states that games will be largely adopted to drive innovations
• More than half of successful innovative enterprises adopt technologies and methods embedding gaming mechanisms
• Gamification: essentially engaging, rewarding, emotional involvement, storytelling, …
• UK Department of Labor launched a game-like application called “Idea Street” aiming at collect new insights from their 120 000 users
21
Game Innovation Lab @ USC
23
(http://www.gameinnovationlab.com/)
It is time for Europe to follow the USA example ...
Next: 4/6.OpenInnov-Lifecycle
