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UPS Mail Innovations/US Postal Service Forum
Greg Jones I John Walsh
2
Domestic
Type date here Month DD, YYYY (Date written out)
Our plan is to continue to grow and expand our company over the next few years.UPS Mail Innovations - History and Future Vision• 2001: UPS Acquires RMX; Re-brands as UPS Mail Innovations
• 2002: UPS MI wins contract to carry ADP volume
• 2003: 22 new Automatic Processing Systems (APS) added
– New Facilities added in Kansas City and New York
• 2004: Omnisort International (OSI) Acquired; adding international capability
– New Facilities added in Chicago and Hartford
• 2005: UPS MI begins mail pick up utilizing UPS drivers– New facility in Auburn WA
• 2006: New Facilities added in Atlanta and San Francisco
• 2007: 2007 Postal Rate Case
– New Website launched (March)
– New Facility added Raleigh (Oct)
4
What do we do?UPS Mail Innovations works with a portfolio of domestic and international postal authorities to ensure that you receive consistent, reliable service levels and access to better postal rates.
The benefits to you:
• Increased labor savings by greatly reducing mail preparation time
• Access to better postal rates
• Service levels to meet your transit requirements
• Ease of use, quick startup and hassle free
• Reliability from the strength of the UPS network
• National Account status with the USPS
5
Streamlining the Process: Automated Processing SystemsThe only postal expeditor operating a total of 22 Automated Processing Systems (APS) nationwide, designed specifically to streamline postal automation requirements for qualified flat mail.
Customer benefits:
• Increased visibility
• Increased acceptance of mail piece size and design
• Enhanced address verification services
• Automated cost-center billing
• CASS Certification
• Ensures better transit time through more efficient sorting
6
Regional Processing Facilities and Servicing Regions
UPS Mail Innovations® has 13 Regional Processing Facilities that will pickup, process, sort, encode and prepare your mail for induction within:
Our service commitment is to deliver mail to the USPS – Locally within 24 hours*
– Nationally within 48 hours**Represents average induction times into USPS
7
Leveraging the power of UPS
International Postal Work-Share Programs* How do we do it?
• Postal authority mail flown via commercial airlines
We manage a number of global postal relationships to ensure transit standards and access to better postal rates with delivery to over 200 countries
*Includes all mail types
• Postal authority mail confirmed at entry point
• Final delivery by post
Local Post OfficeCustomer Location Mail Innovations Facility Five Postal Authorities Worldwide
9
Content that qualifies for UPS Mail Innovations
Examples of contents that qualify*
AdvertisementsAgendasAnnouncementsAnnual ReportsApparelBookletsBrochuresBulletinsCalendarsCatalogsChartsCircularsCollege Confirmation of AcceptanceCollege Offer to AttendComputer PrintoutsConvention Materials
Copied DocumentsCourse MaterialsDiplomasDirectories and Provider ListingsEnrollment PacketsEnvironmental NoticesFinancial Aid InformationFloppy Disks/CDsFlyersFoldersForms (Blank or Copies)FundraisingGuidebooksHandbooksInformation Kits
InvitationsJournalsLicense PlatesMagazinesMarketing MaterialsMedia GuidesMembership ListsMembership PacketsNews ReleasesNewslettersOutreach ProgramsPhotographsPricing and Catalog SheetsProduct and Service ProspectusesPromotional Items
Proxy NoticesQuestionnairesRecall NoticesReportsRetirees InformationSchedulesSpecification SheetsTechnical Manuals
Tests and Study MaterialsWelcome and New Account KitsX-Rays
Bills/InvoicesBirth CertificatesLicensesNoticesPayment CouponsPersonal CorrespondenceRegistrationsStatementsStock Certificates
(First Class Enclosures can be considered)
Contents that do not qualify
*All content accepted for U.S. Outbound International Mail
Shape and Size Requirements for Domestic Mail Flat Mail
Weight: 1 ounce – 15.99 ounces (wrapped, unwrapped, sleeved or enveloped and exceeds at least one of the following minimums:
Minimum MaximumHeight: 6 ⅛” Height: 12”Length: 11 ½” Length: 15”Thickness: ¼” Thickness: ¾”
APS COMPATIBLE FLATS ACCEPTANCEMinimum MaximumHeight: 5” Height: 10”Length: 5” Length: 14 ¼”Thickness: 0.02” Thickness: ¾”
Examples: Advertisements • Booklets • Brochures • Catalogs • Information Kits • Guidebooks • Membership Materials • Pricing Sheets • Questionnaires • Reports • Schedules • Welcome Packets
Bound Printed Matter
Weight: 1 pound – 15 pounds. Generic in content, wrapped, unwrapped, sleeved or enveloped and exceeds at least one of the following minimum:
FLATSMinimum MaximumHeight: 6 ⅛” Height: 12”Length: 11 ½” Length: 15”Thickness: ¼” Thickness: ¾”
MACHINABLE PARCELMinimum MaximumHeight: 3” Height 17”Length: 6” Length: 34”Thickness: ¼” Thickness: 17”
Examples: Annual Reports • Catalogues • Computer Printouts • Directories • Handbooks • Information Kits • Technical Guides • Telephone Directories
Lightweight Product
Weight: 1 ounce – 15.99 ounces Small Packages that do not meet the dimensional criteria of Machinable parcels:
– Rolls or tubes up to 26” in length and merchandise samples not individually addressed
– Unwrapped, Paper – wrapped or sleeve-wrapped articles– Articles enclosed in envelopes that are not letter-sized,
flat-sized or machinable
Examples: CDs • Diplomas • Direct Mail Promotions • Diskettes • Posters • Product Samples • Apparel
Media Mail
Weight: None; subject to 1 lb. minimum rate. Maximum weight: 70 lbs. Dimensions: no more that 108 inches in combined length and girth
Media Mail includes specific types of Package Services that meet additional eligibility standards for single-piece and presorted rates. Advertising restrictions apply.
Examples: Books (at least eight pages) • Film (16mm or narrower) • Printed Music • Printed Educational Charts • Loose-leaf Pages • Binders (consisting of medical information) • Computer-readable media
11
Benefits to You:•Cost Savings
– Savings up to 25% off First Class
– No need pre pay postage, UPS Mail Innovations will invoice you
– Residential deliveries with no surcharge
•Labor Savings– No need to weigh mail or apply postage
– No trips to the Post Office
•Ease of Use– Flexible pick up times to meet customers needs
– Quick and easy account setup and implementation
– Address the mail piece, we do the rest….
12
Value Added Services– Saturday Delivery at no additional charge
– Delivery to both PO Boxes and APO/FPO
– Online Reporting
– Cost Center Reporting / Billing
– Postal Affairs managers
– Web Based Tracking• Internal Mail Innovations Tracking
– (View your mail progress from pick up until postal induction)
• USPS Delivery Conformation – (Available only on Parcels)
– Outstanding Customer Service
Reliable Customer Service You Can Expect From UPS
Account ExecutiveKnowledgeable professionals recognizing the mailing communication needs of top US Markets
NationwidePostal Liaisons
Certified professionals ensuring quality work-share service standards & current postal regulations
On-Site Operations Manager
Experts in postal requirements and transportation management
Customer Service Support
Centralized 800# assistance: 800-500-2224
On-line Information and Customer Support
www.upsmailinnovations.com
UPS Mail Innovations’ customers are backed by a team of responsive, reliable and flexible mailing professionals to assist every step of the way
14© Copyright 2007 United Parcel Service of America, Inc. UPS, the UPS brandmark and the color brown are trademarks of United Parcel Service of America, Inc. All rights reserved.UPS Mail Innovations®
15
UPS Mail Innovations International Mail
Pricing is based on specific mail characteristics
Mail Characteristics
Geographic Distribution
Service Level
(Transit Time)
Weight per Piece
(up to 4lbs. or 2kg)
Specialty Services
Special Customer Request
Examples
Costs Vary by Region
Priority vs. Economy
Pieces under 2 oz. may be assessed an additional
charge per piece
Business Reply, Letter-Shop Services
Specific indicia or delivery method
1
First Class (Priority) Post Options
USAUSA
International International Priority AirmailPriority Airmail
FIRST-CLASS MAILU.S. POSTAGE
PAIDPermit No. 9032Zip Code 11430
PAR AVIONINTERNATIONAL
PRIORITY AIRMAIL
SwedenSweden
Direct LinkDirect Link
FranceFrance
La PosteLa PosteEn cas de non distribution,
priere de retourner `a:OSS c/o DCI-TIM 02 /
BP1193421 VILLEPINTE
PRIORITAIRE / PRIORITY
PORT PAYEAutorisation n DCI
98/09
FRANCE
CanadaCanada
Canadian Postal Canadian Postal CorporationCorporation
SwitzerlandSwitzerland
PRIORTY
PRIORITAIRE
Swiss PostSwiss Post
AAPP
CH-8058 Zurich 58
000 MTS
Belgium
Belgian Post
PR
IOR
ITY
EC
ON
OM
Y
Postage Indicia — InternationalAll indicia’s are color-coded — red for priority, black for economy service levels. These are recognizable worldwide
IndiciaDenotes postage payment, used in place of meter or postage stamp
Mail ClassThe classification of domestic mail according to the content and service category
Return AddressCertain Foreign posts require a return address in destination country. If customer does not own one, UPS Mail Innovations will provide one.
AccountabilityDirect Costs
Savings
LaborSavings
CustomerBenefits
Customer Benefits
• No Pre- Paying for Postage
• Up to 40% Postage Savings over USPS
• Continuous Transit Testing
• Return Mail
Eliminates
• Mail Room Sorting
• Posting & Metering
• Trips to the Post Office
*Overall solution will reduce costs/improve
your mail room productivity
International Mail Service PortfolioThrough our UPS Mail Logic® program, solutions range from expedited to non-urgent delivery of mail from within the U.S. to more than 220 countries worldwide
* Transits are quoted in average business days from receipt.
UPS Mail Logic®
Service Level Time in Transit*
Priority 4-8 days
Economy 7-14 days
IPA (Int’l Priority Air Mail) 4-8 days
ISAL (Int’l Surface Air Lift) 7-14 days
Direct Mail Injection Varies by Destination
How It Works – UPS International Mail is easy to use
• Customer has 5lbs of mail per shipment
• Customer packages their unsorted, un-metered, international mail
• Prepares a UPS Freight collect Package
• UPS driver picks up
• Mail transported to The UPS MI facility
Customer Location
Customer Location
• UPS delivers the Int’l Mail
• Shipment scanned into receiving
• Mail is weighed and sorted
• Indicia applied
• Mail bagged and tagged
• Manifests generated
• Mail transported to JFK /LAX
MI - OSI Facility
How It Works – UPS International Mail is easy to use
Customer Location MI - OSI Facility
How It Works – UPS International Mail is easy to use
Multiple Postal Authorities Worldwide
• Postal authority mail flown via commercial airlines
Customer Location MI - OSI Facility
How It Works – UPS International Mail is easy to use
Multiple Postal Authorities Worldwide
•Postal authority mail confirmed at entry point
• Final delivery by local postal administration
Local Post Office
25
Domestic
Type date here Month DD, YYYY (Date written out)
26
3.0 Days3.5 Days
4.0 Days and Above
UPSMI Average Transit TimeWest Hartford, CT
2.0 Days2.5 Days
Transit Times May 2007: Origin CT
Sample Only, this will be updated Monthly with maps for each RPF
19.6
12.29
53.6
38.94
76.374.2
87.789.1
93.194.85
95.997.21
97.498.4
98.499.24
98.999.57
99.399.7
0
10
20
30
40
50
60
70
80
90
100
% Delivered
1 2 3 4 5 6 7 8 9 10
Average Delivery Days
USPS First Class UPS Mail Innovations
UPS Mail Innovations Vs. First Class
Day 4 UPS MI Percent Delivered is higher than USPS First Class
Day 4 Results
MI: 89.1%
USPS: 87.7%
** Based on Q2 Actual delivery confirmation data
28
Endorsements
Q: What do you mean by Endorsements?
A: First Class Mail is Forwarded on to customers that move and returned if undeliverable, this is included in the rate. When shipping with Mail Innovations the mail is now sent Standard and the customer needs to choose the appropriate endorsements based on their needs. Each specific endorsement has a charge associated if the mail is returned as undeliverable.
Q: Which Endorsement if Right for me?
A: That depends on a variety of factors, such as:
– What do you do with returned mail?
– What is the value of the items being shipped?
– How up to date is your customer database?
Q: Can I have more than one endorsement?
A: Yes, UPS Mail Innovations can handle Multiple Endorsements, the mail would either need to be manually separated when turned over to Mail Innovations, or a barcode containing different “Cost Centers” must be on every piece.
29
EndorsementsWhat do I mean by Endorsements?How Do you want undeliverable mail pieces handled?
Which Endorsement is Right for you?Return Service: Anytime you want undeliverable mail returned
Address Service: Mail piece is forwarded and you receive notification of new address
Forwarding Service: Typically best for companies whose customers frequently change addresses
Change Service: Receive notification of new address, mail not returned
No endorsement: For items you don’t need back
Can you have more than one endorsement?
What Happens with Undeliverable Parcels?
ADDRESS SERVICE REQUESTED FORWARD SERVICE REQUESTED RETURN SERVICE REQUESTED CHANGE SERVICE REQUESTEDForwarding and return. New separate Forwarding and return. New address No Forwarding, only return. New No forwarding or return. New address notification provided. notification provided only with return. address notification provided. address notification provided.
1-12 months: 1- 12 months:
13-18 months: 13-18 months:
1 oz. 1 oz. 1 oz. 1 oz. 2 oz. 2 oz. 2 oz. 2 oz.3 oz. 3 oz. 3 oz. 3 oz.4 oz. 4 oz. 4 oz. 4 oz.5 oz. 5 oz. 5 oz. 5 oz.6 oz. 6 oz. 6 oz. 6 oz.7 oz. 7 oz. 7 oz. 7 oz.8 oz. 8 oz. 8 oz. 8 oz.9 oz. 9 oz. 9 oz. 9 oz.10 oz. 10 oz. 10 oz. 10 oz.11 oz. 11 oz. 11 oz. 11 oz.12 oz. 12 oz. 12 oz. 12 oz.13 oz. 13 oz. 13 oz. 13 oz.14 oz. 14 oz. 14 oz. 14 oz.15 oz. 15 oz. 15 oz. 15 oz.15.99 oz. 15.99 oz. 15.99 oz. 15.99 oz.
*Weighted Fee is First Class Postage multiplied by 2.472 and rounded up to the next whole cent.
$4.60
$0.06 or $0.50$0.06 or $0.50$0.06 or $0.50$0.06 or $0.50$0.06 or $0.50$0.06 or $0.50$0.06 or $0.50$0.06 or $0.50$0.06 or $0.50
$11.38
$2.79$3.22$3.64$4.06$4.48$4.90$5.32$5.74$6.16
$2.79$3.22$3.64
Address Service USPS Return Charges Parcels
Mailpiece returned with new address or reason for nondelivery attached; single piece First-Class rate charged.
Mailpiece forwarded at no charge. Separate notice of new address or reason for nondelivery provided; mailpiece disposed of by USPS. Manual Notice $0.50 each. Electronic Notice $0.06 each.
Mailpiece forwarded at no charge; separate notice of new address provided (manual $0.50, electronic $0.06 each).
Mailpiece returned with new address attached. Weighted Fee* charged.
Mailpiece returned with reason for non-delivery attached. Weighted Fee* charged.
Mailpiece returned with new address attached. Weighted Fee* charged.
After 18 months or if undeliverable at any time:
After 18 months or if undeliverable at any time:Mailpiece returned with reason for non-delivery attached. Weighted Fee* charged.
$4.06$4.48
$6.58$7.00
$4.90$5.32$5.74$6.16
$7.42$7.84
$11.38$11.38
Forward Service USPS Return Charges Parcels
$6.58$7.00$7.42$7.84$11.38$11.38$11.38
Return Service USPS Return Charges Parcels
$1.13$1.30$1.47$1.64$1.81$1.98$2.15$2.32$2.49$2.66$2.83$3.00$3.17$4.60$4.60
Change Service USPS Return Charges
$0.06 or $0.50$0.06 or $0.50$0.06 or $0.50$0.06 or $0.50$0.06 or $0.50$0.06 or $0.50$0.06 or $0.50
Endorsement Charges for Under 1lb ParcelsMost Frequently Used Options
What Happens with Undeliverable Flat Mail?
Endorsement Charges for Flat Mail
ADDRESS SERVICE REQUESTED FORWARD SERVICE REQUESTED RETURN SERVICE REQUESTED CHANGE SERVICE REQUESTEDForwarding and return. New separate Forwarding and return. New address No Forwarding, only return. New No forwarding or return. New address notification provided. notification provided only with return. address notification provided. address notification provided.
1-12 months: 1- 12 months:
13-18 months: 13-18 months:
1 oz. 1 oz. 1 oz. 1 oz. 2 oz. 2 oz. 2 oz. 2 oz.3 oz. 3 oz. 3 oz. 3 oz.4 oz. 4 oz. 4 oz. 4 oz.5 oz. 5 oz. 5 oz. 5 oz.6 oz. 6 oz. 6 oz. 6 oz.7 oz. 7 oz. 7 oz. 7 oz.8 oz. 8 oz. 8 oz. 8 oz.9 oz. 9 oz. 9 oz. 9 oz.10 oz. 10 oz. 10 oz. 10 oz.11 oz. 11 oz. 11 oz. 11 oz.12 oz. 12 oz. 12 oz. 12 oz.13 oz. 13 oz. 13 oz. 13 oz.14 oz. 14 oz. 14 oz. 14 oz.15 oz. 15 oz. 15 oz. 15 oz.15.99 oz. 15.99 oz. 15.99 oz. 15.99 oz.
*Weighted Fee is First Class Postage multiplied by 2.472 and rounded up to the next whole cent.
$0.06 or $0.50$0.06 or $0.50$0.06 or $0.50$0.06 or $0.50
Change Service USPS Return Charges
$0.06 or $0.50$0.06 or $0.50$0.06 or $0.50$2.67
$2.84$4.60$4.60
$1.99$2.16$2.33$2.50
$1.31$1.48$1.65$1.82
Return Service USPS Return Charges Flats
$0.80$0.97$1.14
$7.03$11.38$11.38$11.38
Forward Service USPS Return Charges Flats
$5.76$6.18$6.61$6.61
$7.03$11.38$11.38
$3.24$3.66
$5.76$6.18
$4.08$4.50$4.92$5.34
Mailpiece returned with new address attached. Weighted Fee* charged.
Mailpiece returned with reason for non-delivery attached. Weighted Fee* charged.
Mailpiece returned with new address attached. Weighted Fee* charged.
After 18 months or if undeliverable at any time:
After 18 months or if undeliverable at any time:Mailpiece returned with reason for non-delivery attached. Weighted Fee* charged.
Mailpiece returned with new address or reason for nondelivery attached; single piece First-Class rate charged.
Mailpiece forwarded at no charge.
Separate notice of new address or reason for nondelivery provided; mailpiece disposed of by USPS. Manual Notice $0.50 each. Electronic Notice $0.06 each.
Mailpiece forwarded at no charge; separate notice of new address provided (manual $0.50, electronic $0.06 each).
$1.98$2.40$2.82
Address Service USPS Return Charges Flats
$11.38
$1.98$2.40$2.82$3.24$3.66$4.08$4.50$4.92$5.34
$4.60
$0.06 or $0.50$0.06 or $0.50$0.06 or $0.50$0.06 or $0.50$0.06 or $0.50$0.06 or $0.50$0.06 or $0.50$0.06 or $0.50$0.06 or $0.50
Most Frequently Used Options
32
Sample Mail Innovations Shipping LabelShip From: Origin address of the mail piece
Ship To: Destination address of the mail piece
2-D Barcode Containing: Zip Code, Package ID (customer order #), and Cost Center
USPS Delivery Confirmation: Barcode scanned for further tracking while in the postal stream
Next Day Service – Green
Same Day Service - Yellow
2007 UPS Pick Up Service Map
34
Flat Flexibility Test
Length runs parallel to the surfaceFlats over 10 inches long that contain a rigid
insert; length perpendicular to surface, Min 2” flexibility required
Flats under 10 inches long that contain a rigid insert; 1” Min Flexibility requires
NOT QUALIFIED
Shape plays an important role for Domestic Mail
Flats• Large flat, rectangular, mail piece • No thicker than 3/4 inch• 1 – 15.99 ounces
Postcard• Rectangular cardstock mail piece not contained in an envelope
Letter• Small rectangular mail piece no thicker than ¼ inch
Lightweight Parcels• A three-dimensional mail piece contained in a box, thick envelope, or tube• 1 – 15.99 ounces
Qualified Domestic
36
ARTS!™ Accurate Reporting and Tracking System
Our web-based distribution management system gives you:
• Quick access to shipment data
• Improved customer service
• Financial management
• Complete distribution management documentation
• Cost center level detail
37
Our enhanced tracking capabilities allow complete visibility of your mail piece.
• Pickup
• Processing
• Close of manifest
• Transportation
• USPS® acceptance
• USPS® acceptance
• Final delivery
ARTS!™ Accurate Reporting and Tracking System
ARTS Reporting DemoBrowse to: www.upsmailinnovations.com Click the ARTS!™ Customer access to reporting and package tracking link from the side bar, then select ARTS!™ Customer Reports
Username: 133ZZZM Password: pass133
Date Range Reports Enter Date Range: 3/23/2004 – 4/17/2004 Choose from four report samples Shipment Control Number Reports Enter Shipment Control #: 010000016225 Choose from 3 report samples Cost Center Reporting Enter Cost Center: New Customer Info
ARTS Tracking DemoBrowse to: www.upsmailinnovations.com Click the ARTS!™ Customer access to reporting and package tracking link from the side bar, then select Package Tracking Sample Package ID #: CGISH000116629 Delivery Confirmation #: 9102084383041101186729
Our enhanced tracking capabilities allow complete visibility of your mail piece.
• Pickup
• Processing
• Close of manifest
• Transportation
• USPS® acceptance
• USPS® acceptance
• Final delivery
40
UPS Mail Innovations shipping control form guide
This shipping information is preprinted by the Regional Processing Facilities. If changes are required, please call 1.800.500.2224
41
May 14, 2007
PKG# 123456791MMS# 011320227070000101
I* X
11 570
Time Sensitive MaterialUS Postage Paid
UPS Mail Innovations
ZIP 01844
PRSRT STD
Postage Indicia — DomesticB
OU
ND
PR
INT
ED
M
AT
TE
R
Dated MailedDate on which postage is paid, preparation is verified and mail is inducted into the United States Postal Service®
IndiciaDenotes postage payment, used in place of meter or postage stamp
Mail ClassThe classification of domestic mail according to the content andservice category
Destination Zip CodeZip code of delivery address
Sort CodeAlphanumeric scheme used for in-house mail sortation andpreparation to destination USPS® facilities
EndorsementAn authorized marking on a mail piece that shows handlinginstructions, a special service or a request for an ancillary service
Unique Mail Identification NumberThe ID number required for reconciling individual pieces to a manifest to ensure postage is calculated and all pieces are traceable
FL
AT
M
AIL
42
Detailed billing reports: Page 1
UPS Mail Innovations provides you with a sophisticated, automated
reporting and billing system.
Features include:
• Weekly reporting schedules
• Printed and electronic formats
• Consolidated billing for domestic and international mail
• 2nd tier cost center billing
• Mail piece distribution
• Processing dates
• Product type
• Piece counts by weight category
• Postage expenses
• Total savings
43
Flat Mail
Weight: 1–15.99 ounces
Description: Wrapped, unwrapped, sleeved or enveloped and exceeds at least one of the following minimums:
Minimum Maximum
Height: 6⅛" Height: 12"Length: 11½" Length: 15"Thickness: ¼" Thickness: ¾"
APS COMPATIBLE FLATS ACCEPTANCE
Minimum Maximum
Height: 5" Height: 10"Length: 5" Length: 14¼"Thickness: 0.02" Thickness: ¾"
Examples:
Advertisements Booklets Brochures Catalogs Information Kits Guidebooks Membership MaterialsPricing Sheets QuestionnairesReports Schedules Welcome Packets
44
Under 1 pound Parcel
Weight: 1–15.99 ounces
Description: Small packages that do not meet the dimensional criteria of Machinable Parcels:
• Rolls or tubes up to 26" in length and merchandise samples not individually addressed
• Unwrapped, paper-wrapped or sleeve-wrapped articles
• Articles enclosed in envelopes that are
not letter-sized, Flat-sized or Machinable
Examples:
CDsDiplomas Direct Mail Promotions Diskettes PostersProduct Samples Apparel
45
Bound Printed MatterWeight: 1–15 pounds
Description: Generic in content, wrapped, unwrapped, sleeved or enveloped and exceeds at least one of the following minimums:
Minimum Maximum
Height: 6⅛" Height: 12"Length: 11½" Length: 15"Thickness: ¼" Thickness: ¾"
MACHINABLE PARCELS
Minimum Maximum
Height: 3" Height 17"Length: 6" Length: 34"Thickness: ¼" Thickness: 17"
Examples:
Annual ReportsCatalogsComputer Printouts Directories Handbooks Information Kits Technical Guides Telephone Directories
46
Media Mail
Weight: 1–70 pounds. Subject to 1 pound minimum rate.
Description: Media Mail includes specific types of Package Services matter that meet additional eligibility standards for single-piece and presorted rates. Advertising restrictions apply.
Dimensions: no more than 108 inches in combined length and girth
Examples:
Books (at least eight pages) Film (16mm or narrower) Printed MusicPrinted Educational ChartsLoose-leaf Pages Binders (consisting of medical information) Computer-readable media
47
Qualified international mailThis mail qualifies for international shipments only, not for domestic shipments
PostcardRegular cardstock mail piece not contained in an envelope
Minimum Maximum
Height: 3½" Height: 4¼" Length: 5" Length: 6"Thickness: 0.007 Thickness: 0.0016
PackageA three-dimensional mail piece contained in a box, thick envelope or tube
Maximum
Length and girth*: 130"Weight: 70 pounds
* Distance around the thickest part of the package
LetterSmall rectangular mail piece
Minimum Maximum
Height: 3½" Height: 6⅛"Length: 5" Length: 11½"Thickness: No thicker than ¼"
48
UPS Facts
The UPS business was built over 100 years…
1907–1913 1919 1940s to 1993 1993 to 2007+
AmericanMessenger
Service
MerchantsParcel
Delivery
UPSToday
UnitedParcel
Service
UnitedParcel
Service
1930’s
Messengerservice
Delivery fordepartment
stores
Common carrierAir ExpressInternational
Wide arrayof transportation& supply chain
solutions offerings
The numbers are mind-boggling
• Over 200 countries and territories served
• 94,542 vehicles worldwide
• 427,700 employees
• 8th largest airline
• 40,000 drop boxes
• 6,700 retail locations worldwide
• 17,000 authorized shipping outlets
• 1,788 operating facilities
• 15.6 million packages delivered daily
• 15 million daily tracking requests on ups.com
UPS Corporate Information
• Founded in Seattle, Wash. August 28, 1907• Headquarters Atlanta, Ga.• Worldwide web address www.ups.com• Chairman and CEO Michael L.
Eskew• 2006 revenue $47.5 billion• Employees 427,700
(360,600 U.S.; 67,100 International)
UPS Volume and Revenue• 2006 revenue $39.5 billion
• 2006 delivery volume 3.9 billion
• Daily delivery volume 15.6 million • Daily U.S. air volume 2.3 million
• Daily international volume 1.8 million
UPS Package Operations• 2006 revenue $39.5 billion• 2006 delivery volume 3.9 billion packages and documents• Daily delivery volume15.6 million packages and documents• Daily U.S. air volume 2.3 million packages and documents• Daily international volume 1.8 million packages and documents• Service area More than 200 countries and territories• Every address in North America and Europe• Customers 7.9 million daily (1.8 million pick-up, 6.1 million delivery)• UPS.com Average 15 million daily on-line tracking requests• Retail access The UPS Store, 4,500; Mail Boxes Etc. 1,300; UPS Customer Centers,
1,000; Authorized outlets, 17,000; UPS Drop Boxes, 40,000
• Operating facilities 1,788• Delivery fleet 94,542 package cars, vans, tractors, motorcycles• UPS jet aircraft 284; 8th largest airline in the world• Chartered aircraft 323• Daily flight segments Domestic – 1,130; International – 796• Airports served Domestic – 424; International – 389
UPS Supply Chain Solutions• 2006 net revenue $8 billion
• Key services Logistics and distribution; transportation and freight (air, sea, ground, rail); freight forwarding;
international trade management, and customs brokerage.
• Specialty services Service parts logistics; technical repair and configuration; supply chain design and
planning, returns management.• Facilities 936 facilities in more than 120 countries; 35 million
sq. ft.• UPS Freight• Key services Leading provider of less-than-truckload services
coast-to-coast• Delivery fleet 6,792 tractors; 22,846 trailers• Facilities 215+ service centers
Air Hub
Network Facility
UPS Supply Chain Solutions Facilities
Philadelphia
LouisvilleOntario
Miami
Rockford
Cologne
Principal UPS Air HubsAmericas, Europe, Asia Pacific
Hong KongDubai Taipei
Clark
Singapore
GuangzhouMumbai
Shanghai
Chennai
Delhi
UPS Global Infrastructure
– Service to more than 50 countries and territories
– More than 340,000 employees
– More than 90,000 delivery vehicles
– Intra-region flight segments:
• 68 Central and South America
• 73 Canada
• 1,082 United StatesUPS Supply Chain Solutions Facilities
Philadelphia
LouisvilleOntario
Miami
Rockford
Buenos Aires
São Paulo
La Paz
Caracas
QuitoBogota
Mexico City
San SalvadorPanamá
Los Angeles
Seattle
Guadalajara
Air Hub
Network Facility
UPS’s Presence in the Americas
UPS Awards – Business Excellence
• FORTUNE magazine has ranked UPS:– “America’s Most Admired” in its industry
for 20 years– “World’s Most Admired” in its industry
for 6 years • Other recognition
– UPS ranked 32 out of 100 brands in Business Week’s 2006 Best Global Brands issue
– In 2004, UPS was ranked highest in customer satisfaction for domestic air, ground and international delivery, according to the J.D. Power and Associates Small-Package Delivery Service Business Customer Satisfaction StudySM
• UPS is already recognized as a strong, valuable brand, with considerable momentum:
– Ubiquity, emotional attachment to the brand in the U.S.
– Success of “What can Brown do for you?” in the U.S. to move beyond package delivery
– Recognition in FORTUNE, Interbrand, CoreBrand, Harris and other 3rd party surveys
– Steady improvements in awareness and quality ratings outside the U.S.
– UPS brand valued at $15 billion (2002 FutureBrand methodology) to $21.8 billion (Millward Brown 2005)
UPS - Starting from a position of strength
UPS recently ranked 32 in InterBrand’s list of top 100 global brands
UPS has scored increasingly higher in the Fortune Most Admired survey on being “socially and environmentally responsible”
• Year Rank (among all companies)• 2002 9th• 2003 5th• 2004 3rd• 2005 1st• 2006 1st
2006Note: 2006 was highest score ever, ranked first in Global Most Admired survey for first time
Reputation Management
Reputation Management Awards and Recognition – Socially Responsible
• Points of Light Foundation National Award for Volunteerism (2006)
• EPA Clean Air Excellence Award (2006)
• Business Ethics magazine top 100 socially responsible companies (2006)
• World Economic Forum global top 100 most sustainable companies (2006)
• Wall Street Journal/Harris 4th best corporate reputation (2005)
Reputation ManagementAwards and Recognition – Diversity
• Black Professional Magazine top 25 companies for African Americans (2006)
• Black Enterprise Magazine top 40 companies for diversity (2006)
• WIPP top company for supporting women business owners (2006)
• DiversityBusiness.com 18th best company for women & minority business owners (2006)
• Hispanic Magazine top 100 companies for Hispanics (2005)
• Latin Business Magazine top company for Hispanics (2005)
• WENC top company for supplier diversity (2005)
Reputation Management Awards and Recognition – Technology & Innovation
• “Most IT enabled company of the year” at 13th annual Computing Awards event (2006)
• World Trade Magazine “most innovative use of technology” (Trade Direct)
• American Business Awards 2005 most innovative company (Worldport)
• Top 10 company, 2005 Online Customer Respect Study
• ComputerWorld Magazine best companies to work in IT
• Web Marketing Assn. Award for best corporate Web sites (2005)
65
USPS Information
Quick Facts on the Postal Service
• Process and deliver more than 213 billion pieces of mail — every year.
• Nearly 703 million pieces per day • More than 29 million pieces per hour • More than 488,000 pieces per minute • More than 8,000 pieces per second
USPS: By the Numbers • Annual Revenue of nearly $73 billion. • Are the second-largest employer in the United States. • Employs nearly 700,000 employees. • Pay nearly $2 billion in employee salaries and benefits
every two weeks. • Does not receive tax dollars for operations. They are a
self-supporting agency, using the revenue from the sale of postage and products to pay expenses.
• Handles more than 46 percent of the world's card and letter mail volume — delivering more mail to more addresses to a larger geographical area than any other post in the world.
• Operates the largest civilian vehicle fleet in the world with more than 216,000 vehicles driving more than 1.2 billion miles each year and using nearly 121 million gallons of fuel.
New Postal Law Key Provisions and Implications
December 2006 Former Postal Rate Commission (PRC) renamed “Postal Regulatory Commission”
Changes the structure by which rates are adjusted
Segments postal services into two categories “Market Dominant” & “Competitive”
Creates a new environment in which the Postal Service operates
Two Product Categories
First-Class Mail
Periodicals
Standard Mail
Single-Piece Parcel Post
Media Mail
Bound Printed Matter
Library Mail
Special Services
Single-Piece International
Priority Mail
Expedited Mail
Bulk Parcel Post
Bulk International Mail
CompetitiveMarket-Dominant
Market Dominant Products - Rates
Future rate increases tied to Consumer Price Index (CPI) by class (begins mid 2008).
USPS to file 45 days before new rates become effective.
Implications
Annual, predictable increases, limited to (CPI)
Cost control is critical, since some USPS costs like fuel or health benefits may rise at rates above CPI.
Competitive Products - Rates New world - allows for pricing flexibility, with price floor
TBD (begins mid 2008).
Board determines 30 days before new rates become effective.
Implications
Rate predictability for mailers - moderate annual increases.
Customization for commercial mailers - new potential options such as geographic pricing, fuel surcharges, new services / alliances.
USPS Priority Mail vs. UPS Ground Commercial Package
USPS
(2-3 days TNT)
Advantages:
•No DAS surcharge
•No residential surcharge
•No Saturday delivery fee
•No fuel surcharge
•No address correction fee
•Free Delivery Confirmation
UPS(1-5 days TNT)
Advantages:
•Tracking
•Scheduled delivery commitment
•TNT Guaranteed
Proposed USPS 2007 RatesUSPS Zones 2 3 4 5 6 7 8
WeightLetter
1 4.65 4.65 4.65 4.65 4.65 4.65 4.652 4.65 5.05 5.40 6.15 6.55 6.85 7.303 5.15 5.90 6.55 8.10 8.80 9.35 10.154 5.90 6.90 7.90 10.00 11.00 11.70 12.855 6.55 7.60 9.10 11.60 12.90 13.85 15.306 7.10 8.25 10.25 12.95 13.10 14.75 16.057 7.65 8.85 11.30 13.95 14.35 16.40 18.308 8.10 9.60 12.25 14.90 15.60 18.00 20.559 8.50 10.35 12.80 15.90 16.85 19.60 22.85
10 8.85 10.95 13.40 16.95 18.25 21.30 23.852007 Daily Rates +3.50% Fuel Surcharge Proposed USPS 2007 Rates
UPS Zones 2 3 4 5 6 7 8WeightLetter
1 4.14 4.23 4.37 4.54 4.78 4.86 4.982 4.18 4.44 4.89 4.97 5.33 5.46 5.793 4.22 4.65 5.13 5.30 5.69 5.89 6.434 4.34 4.81 5.42 5.65 6.02 6.23 6.845 4.64 4.90 5.68 5.92 6.30 6.56 7.266 4.71 5.10 5.78 6.10 6.51 6.83 7.507 4.98 5.26 5.92 6.31 6.75 7.09 7.858 5.18 5.43 6.08 6.46 6.98 7.43 8.389 5.33 5.59 6.20 6.62 7.15 7.83 8.92
10 5.52 5.63 6.35 6.81 7.45 8.39 9.53
*yellow highlighting indicates price advantage based on published rate cards
(Puerto Rico is 6 days TNT)
USPS Priority Mail vs. UPS Ground Residential Package
USPS (2-3 days TNT)
Advantages:
•No DAS surcharge
•No residential surcharge
•No Saturday delivery fee
•No fuel surcharge
•No address correction fee
•Free Delivery Confirmation
UPS(1-5 days TNT)
Advantages:
•Tracking
•Scheduled delivery commitment
•TNT Guaranteed
Proposed USPS 2007 RatesUSPS Zones 2 3 4 5 6 7 8
WeightLetter
1 4.65 4.65 4.65 4.65 4.65 4.65 4.652 4.65 5.05 5.40 6.15 6.55 6.85 7.303 5.15 5.90 6.55 8.10 8.80 9.35 10.154 5.90 6.90 7.90 10.00 11.00 11.70 12.855 6.55 7.60 9.10 11.60 12.90 13.85 15.306 7.10 8.25 10.25 12.95 13.10 14.75 16.057 7.65 8.85 11.30 13.95 14.35 16.40 18.308 8.10 9.60 12.25 14.90 15.60 18.00 20.559 8.50 10.35 12.80 15.90 16.85 19.60 22.85
10 8.85 10.95 13.40 16.95 18.25 21.30 23.852007 Daily Rates +3.50% Fuel Surcharge Proposed USPS 2007 Rates
UPS Zones 2 3 4 5 6 7 8WeightLetter
1 6.05 6.15 6.28 6.46 6.70 6.78 6.892 6.10 6.35 6.80 6.88 7.25 7.38 7.703 6.14 6.56 7.05 7.21 7.61 7.80 8.344 6.25 6.73 7.34 7.57 7.94 8.15 8.765 6.55 6.81 7.60 7.83 8.22 8.48 9.176 6.62 7.02 7.69 8.01 8.42 8.75 9.427 6.89 7.17 7.83 8.23 8.66 9.00 9.768 7.09 7.35 7.99 8.37 8.89 9.35 10.309 7.25 7.50 8.11 8.54 9.07 9.75 10.84
10 7.43 7.55 8.27 8.73 9.37 10.31 11.45
*yellow highlighting indicates price advantage based on published rate cards
(Puerto Rico is 6 days TNT)
USPS Priority Mail Dimensional Weight– Dimensional weight calculations are the
same as UPS and FedEx
Dimensional weight applies to zones 5 through 8 Priority Mail packages
– Dimensional weight applies to packages greater than one cubic foot
– Example:
L x W x H
194
Dimensional Weight
=
Package Dimensions 18x12x12 (15 cubic feet)Dim Wt Scale Wt Price
USPS Priority Mail (Zone 5) 14 8 20.90$ UPS Ground (Zone 5) 8 8 6.43$
UPS price includes 3.5% fuel surcharge