Bt diverse 5410 User Guide from Telephones Online

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User GuideBT DIVERSE 5410

This equipment is not designed for makingemergency telephone calls when the power fails.Alternative arrangements should be made foraccess to emergency services.

This product is intended for connection to analoguepublic switched telephone networks and privateswitchboards in the UK.

FOR S

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Diverse 5410 user guide 22/8/03 10:14 AM Page 1

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Base

Base underside

BT Diverse 5410

Contact points Registration/Page button

Use to register handsets.Use to page a handset.

Power socketTelephone line cord socket


BT Diverse Helpline – 08457 908 070

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In this guide

At a glance 1

Main menu structure 4Directory menus 6Message menus 6

Quick guide to handset settings 7

Quick guide to handset display icons 8

Introduction 9Unpacking your Diverse 5410 9For your records 9

Safety information 10

Setting up 11

Using the telephone 15Control button 15Display buttons 15Making and ending calls 16Handsfree 17Secrecy 18Paging and internal calls 18Using the main directory and extra directory 21Character map 22Birthday alert signal 24Extra directory 25VIP 26Copying numbers 27Redial 29Voice dialling 31Announcing the caller 33Available memory 34

Caller Display and other BT Calling Features 35

Caller Display 35Calls list 35SMS Notification 36SMS (text messaging) 37Network Mailbox 37Call Waiting 38Other BT Calling Features 38

Additional features 41Voice Mail 41

Handset settings 43Alarm clock 43Appointments 44Shortcut buttons 48

Base station settings 52Base station PIN 52Call barring 52

Using additional handsets and bases 56Registering additional handsets 56Room monitor 58Walk and talk 60

Help 62

General information 64Guarantee 64BT Accessories and replacement items 64Technical information 65Switchboard compatibility 65Setting pauses 67

Index 69

Hints and tips boxes

In this user guide, we’ve includedhelpful tips and important notes.They are shown in boxes like this.

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Helpline

If you experience any dif ficultieswith your BT Diverse 5410, pleasecall the BT Diverse Helpline on 08457 908 070.

Please refer to the separate UsingSMS User Guide for instructions onusing the SMS functionality.


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Main MenuWhen using your SMS mailbox without a PIN

SMS Write message

Incoming

Outgoing

Settings Service Centres Service Centre 1>

Service Centre 5

SMS Mailboxes Mailbox 1>3

Notify Number

Notify Type Missed Calls On

Off

When using your SMS mailbox with a PIN or using 2-4 mailboxes

SMS Mailbox 1-4 Write message

Incoming

Outgoing

Settings Service Centres Service Centre 1

Service Centre 5

Select Services Withhold No.

All Calls Call Divert All calls

Call no.

On/Off

Call Waiting On

Off

Ringback Off

Add. Features Room Monitor

Walk and Talk

Calender/Clock Set Appoints. 1-5

Alarm Clock

Missed Dates

Date/Time

Audio Settings Handset Volume

Ringer Settings Ext. Calls

Internal Calls

Appointments

Alarm

All

Advisory Tones KeyTones

Confirm

Battery

Ringer Echo

For furtherinformation,please refer toyour SMS userguide.


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H/Set Settings Auto Answer

Language

Register H/Set

Select Base Base 1>

Base 4

Best Base

Screen Picture (Please refer to your SMS user guide)

Reset Handset

Base settings System PIN

Base Reset

Add. Features Dialling Mode Tone

Pulse

Tone-Earth

Recall 80ms

to

800ms

Repeater Mode

Access Code

Add. Emerg. No.

Listening In

Voice Mail Set Key 1


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Directory and Extra directory menus

When you have Directory entries stored:

Press the or button.

New Entry is displayed followed by an alphabetical list of all directory entries.

Use to scroll to the entry you want and then press to open the followinglist of options.

Display Number

Edit Entry

Delete Entry

VIP Entry (main directory only)Copy and Edit (main directory only)

Copy Entry

Delete List

Copy List

Available Memory

Message menus

Press to open your Mailbox, then press to scroll to either SMS (textmessages), Voicemail (on your Network’s voicemail service) or Calls list.

Press to open the message list for the displayed option.

Use to select the message you want.

Press to select from the following list of options:

SMS Reply

Answer: Yes

Reply

Answer: No

Use Text

Forward

Copy to Directory

View Content

Character Set

Voicemail

Calls List Delete

Answer

Note

If you make a mistake, you can return to the previous menu by pressing the REDPHONE button. If you keep pressing the RED PHONE button you will return to theidle screen.


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Quick guideSwitch the handsetOFF/ON: Hold down.(default is ON)

Switch Keyguard Hold down.on/off

Switch handset Hold down.ringer off/on

Make a call or or .

Redial a number to scroll through the list to dial.

Copy a displayed to display Copy to directory add namenumber in the redial

display shows Save entry . list to the directory

Dial from the to name or number you want to dial . directory

Dial from Calls list to display Calls List to display the number you want .

Adjust handsfree Display shows Volume to decrease/increase volume volume whilst in handsfree mode .

Adjust earpiecevolume whilst display shows Volume to decrease/increase volume .making a call

Make internal call then to select handset .

Call all handsets to Call All .

Transfer call to then to select handset . When user answers, press .

another handset

Put caller on hold then to select handset . When finished press .

while you make Back is selected, press .

an internal call

Set date and time to display Calender/Clock to display Date/Time

enter date enter time to select 12hr or 24hr Time mode .

OK

OK

OK

OK

OK

INT

INT

INT

INT

OK OK

OK

Menu

Menu

Menu

Save

Menu Save

Save

Menu

Menu

OK

Pageno

16

46

48

16

29

27

23

37

17

46

18

18

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Quick guide to handsetdisplay icons

Shows the status of the handset battery.

In range signal strength.

Redial, lists up to the last 10 dialled numbers.

Opens the SMS menu.

Flashes to indicated new messages (e.g. Calls or SMS).

Remains on, when you have old messages stored.

For calling other handsets.

Opens the menu.

Scroll through the menu.

Confirms function displayed.

Scroll left and right, when entering numbers or messages.

Deletes numbers/characters (from right to left).

Ringer off.

Keypad locked.

Crescendo tone.

INT

SMS

MENU

OK

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BT Diverse 5410

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Introduction

Unpacking your BT Diverse 5410

For guarantee purposes proof ofpurchase is required, so please keepyour receipt.

Enter your system PIN code here:

For more information on your systemPIN, see page 52.

For your records

Date of purchase:

Place of purchase:

Note

If you experience any dif ficulties with your BT Diverse 5410, pleasecall the BT Diverse Helpline on08457 908 070.

INT

RO

DU

CT

ION

If anything is missing, please contactyour place of purchase immediately.

One BT Diverse 5410base station

One BT Diverse 5400 handset

One power supply for the base station

One telephone line cord

Two AAA rechargeable batteries

One belt clip

Battery compartment cover


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Safety information

Safety information

GeneralOnly use the power supply includedwith the product. Using anunauthorised power supply willinvalidate your guarantee and maydamage the telephone. Power supplynumber is C39280 -Z4-C478.

For the handset use only AAA 1.2VNickel Metal Hydride (NiMH)rechargeable batteries with a minimumcapacity of 700 mAh. Never use otherbatteries or conventional alkalinebatteries. They could lead to a shortcircuit or destroy the battery casing.Batteries and accessories are availablefrom www.withandwithoutwires.comor call 0870 240 5522.

If the Keyguard is switched on, it isNOT possible to make calls, includingemergency numbers (999/112).

Do not open the base station or handset(other than to change batteries). Thiscould expose you to high voltages orother risks.

Radio signals transmitted between thehandset and base may cause interferenceto hearing aids.

This product should not be used nearemergency/intensive care medicalequipment and should not be used bypeople with pacemakers.

Never dispose of batteries in a fire. Thereis a serious risk of explosion and/or therelease of highly toxic chemicals.

CleaningSimply clean the handset and base station with a damp (not wet) cloth, or an anti-static wipe. Never use householdpolish as this will damage the product.Never use a dry cloth as this may cause a static shock.

EnvironmentalDo not expose to direct sunlight.

The product may heat up when thebatteries are being recharged. This isnormal. However, we recommend thatyou do not place the product on antique/veneered wood to avoid damage.

Do not stand your product on carpets orother surfaces which generate fibres, orplace it in locations preventing the freeflow of air over its surfaces.

Do not submerge any part of your product in water and do not use it indamp or humid conditions, such asbathrooms.

Do not expose your product to fire,explosive or other hazardous conditions.

There is a slight chance that your phonecould be damaged by an electrical storm.We recommend that you unplug thepower and telephone line cord during anelectrical storm.

SA

FET

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NFO

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1 Connect the base station

Plug the power supply cable into thepower socket on the underside of yourbase.

Plan the location

Situate your product close enough tothe telephone and mains power socketsso that the cables will reach.

Make sure it is at least 1 metre awayfrom other electrical products to avoidinterference.

Do not situate the product in thebathroom or other humid areas.

Setting up

WARNING

Do not connect the telephone line cordto the phone socket until your handsetis fully charged. This will prevent therisk of the phone being answered beforethe battery is charged. Answering thephone before the battery is fully charged may prevent it from reachingits optimum capacity.

2 Plug the power supplyunit into the wall socket

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WARNING

Under no circumstances should non-rechargeable batteries be used. Only use AAA 1.2V Nickel MetalHydride (NiMH) rechargeablebatteries with a minimum capacity of700mAh.Using inappropriate batterieswill invalidate your guarantee andmay damage the telephone. Batteriesand accessories are available fromwww.withandwithoutwires.comor call 0870 240 5522.

3 Registering and charging the handset

The display is protected by a plasticfilm. Remove the protective plastic filmfrom the display.

SMS

SMS

To register the handset

To register your handset, place it in thebase station with the display facingupward. After approx. one minute, thehandset’s internal number is displayed(e.g.: 1). Successful registration issignalled by a confirmation tone.

When the handset is registered thedisplay will show:

Insert the batteries

Insert the two batteries supplied, asindicated inside the batterycompartment and slide the batterycompartment cover shut.

The battery cover may be found in thepackaging with the batteries.

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Out of range?

If you go out of range of a base stationfor a long time while your handset isswitched ON, it may take more than20 minutes to ‘find’ the base stationagain when you come back withinrange. However, by simply switchingthe handset OFF for a moment, thenON again, it will find the base stationwithin a few seconds.

Battery level icons

When the batteries are almost flat abeep sounds and the display shows theempty battery icon. You will need torecharge your handset before you canuse it. The various states of chargeare shown below:

Batteries fully charged

Batteries at 66%

Batteries at 33%

Batteries empty

Battery performance

Batteries and case may become warmduring charging. This is normal.

Under ideal conditions, the handsetbatteries should give about 13 hourstalktime or 170 hours standby timeon a single charge. However, newNiMH batteries do not reach their fullcapacity until they have been innormal use for several days.

The charge capacity of rechargeablebatteries will reduce with time as theywear out, so reducing the talk/standbytime of the handset. Eventually theywill need to be replaced. New batteriesare available fromwww.withandwithoutwires.comor call 0870 240 5522.

If you replace the handset batteries with ones that have been fully charged,the battery indicator will not show fulluntil the next charge cycle has beencompleted. Charge the handset untilthe batteries register full again. Fromthen on the display will be correct.

If the icons on the display flash continuously...

It means that the handset is notregistered with the base station.

Ensure you have correctly carried outstep 3. If the product has still notregistered, please see “Registeringmanually” on page 57.

All additional handsets you purchasewill need to be individually registeredwith the base station before they willwork with the BT Diverse 5410.

Leave the handset for approx. 16 hoursin the base station to charge thebatteries, as they are not charged in thefactory. The battery status icon flasheson the handset to indicate that thebatteries are being charged.

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4 Connect the telephoneline cord to the base andplug into the wall socket

Ensure that each end of the line cord isfitted into the correct socket.

Fit the belt clip onto the back of thehandset.

Your BT Diverse 5410 is now ready for use.

Slot

Setting the date and time

Press the RIGHT optionsbutton.

Press the DOWN navigationbutton until the display showsCalender/Clock.

Press the OK options button.

Press DOWN until displayshows Date/Time.

Press the OK options button.

Enter the day/month/year,e.g. 05 10 03 for 5th October2003.

Press DOWN to scroll to Time.

Enter the time – hours/minutes. E.g. 0925 for 9.25am.

Press DOWN to scroll to Time Mode.

Press LEFT/RIGHT to select12hr or 24hr clock

Press SAVE to confirm.Display shows Entry Saved.

Press RED PHONE to returnto the idle display.

OK

SAVE

OK

Note

If you subscribe to a Caller Displayservice the time and date will be setwith the first incoming call. However, the year setting will have tobe changed manually. See opposite.

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Using the telephone

Control button

The control button lets you open menus and gives you shortcuts to different functions such as Voice Dialling.

Control button functions

In idle mode In lists and menus When adding entries

Voice dialling Scroll up Move cursor one (press and hold) line up

Open directory Scroll down Move cursor one line down

Open main menu Confirm selection Move cursor to the right

Open handset list Scroll back one level Move cursor toin the menu the left

Display buttons

These are the two buttons directly underneath the display. The functions vary according to how you are using the phone.

Display button functionsThe display shows the current function is shown directly above each button.

Icon Function

Lets you access the last 10 numbers dialled.

OK Confirms menu function or entry.

SMS Opens SMS text menu

Deletes characters from right to left

Takes you one menu level back.

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Display buttons

Control button


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To make an external call

Ensure the handset isswitched on.

Press the GREEN PHONEbutton. You hear the dial tone.

Dial the number.

Preparatory dialling

Dial the number first.

If you make a mistake, pressthe �C display button toremove any incorrect digits.

Press the GREEN PHONEbutton to dial the number.

Making and ending calls

Note

To exit a menu at any time, press theRED PHONE button. This will takeyou back one step. Keep pressing theRED PHONE button to return to theidle screen.

To switch the handset poweron and off

Press and hold the REDPHONE button to switch thehandset off.

Press and hold the REDPHONE button to switch thehandset on again.

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For example,

To adjust the handsfreeloudspeaker volume

Press RIGHT to open the main menu.

Press DOWN to scroll toAudio Settings.

Press RIGHT or the OKdisplay button.

Confirm Handset Volume bypressing RIGHT or the OKdisplay button.

Press LEFT/RIGHT to adjustthe volume.

Press SAVE to confirm.


Alternatively:

Press the HANDSFREE buttontwice.




OK

SAVE

SAVE

OK


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To receive an external call

Press the GREEN PHONEbutton to answer the call.

Or

Press the Accept displaybutton.

Or

If the handset is on the base,simply lift it up and speak. You do not need to press theGREEN PHONE button.

This is called Autotalk. Youcan switch autotalk off so youalways have to press theGREEN PHONE button toanswer a call, see page 49.

To make a handsfree call

Dial the number.

Press the HANDSFREE button.The loudspeaker is switchedon and you hear the numberbeing dialled.

To switch back to using thehandset and any time, pressthe GREEN PHONE button.

Handsfree

Handsfree allows you to talk to yourcaller without holding the handset andenables other people in the room tolisten to the conversation. Your handsare left free, for example, to take notes.

To adjust the handsfreevolume whilst in handsfreemode

Press the LOUDSPEAKERbutton.

Press LEFT/RIGHT to increaseor decrease the volume.

Press the SAVE display buttonto save the new volume setting.

SAVE

Accept

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Note

You can test the handsfree function bydialling the BT speaking clock on 123.

To end a call

Press the RED PHONE button.

Call timer

Your handset automatically times theduration of all external calls, showing iton the display during your call and for a few seconds after it is finished.


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Note

If you need to replace the handset inthe base station during a call, forexample, because the battery is flat,hold down the HANDSFREE button.

To switch to handsfree duringa call

You can switch to handsfree atany time during a call.

Press the HANDSFREE button.The call is transferred to theloudspeaker.

Press and switch back toprivate conversation again bypressing the GREEN PHONEbutton.

To answer a call in handsfree

When the phone rings:

Press the HANDSFREE button.

To switch secrecy on and off

During a call:

Press LEFT. The microphoneis switched off. Your callerhears a melody.

Press RETURN to speak toyour caller again

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Secrecy

During a call, you can switch off yourhandset’s microphone so your callercannot hear you. They will hear amelody instead so you can talk tosomeone else in the room.

Paging and internal calls

You can alert a handset user that theyare wanted, or locate a missing handset.

If you have multiple handsets registeredto the base you can make internal callsbetween handsets.

To make an internal call

Press the LEFT/INT button. A list of all the handsets thatare registered to the base arelisted. You can select any ofthem.

Your handset is identified byINT 1 <.

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Press UP/DOWN to scroll tothe handset you want to calland press the GREEN PHONEbutton.

Or

Press the handset number youwant to call on the keypad.

Or

Select Call All to ring all thehandsets registered

to the base and press theGREEN PHONE button. Yourcall will be taken by the firsthandset user to answer.

Call All

Note

You can also page all handsets bypressing the PAGE button on the basestation.

Press UP/DOWN to scroll tothe handset you want to call orCall all handsets.

Press the GREEN PHONEbutton to call. When the otherhandset answer can tell themyou are transferring the call.

Press the RED PHONE buttonto put the call through.

To transfer an external callbetween handsets

You can forward an external callto another handset registeredto the base.

During an external call:

Press the LEFT/INT button todisplay a list of handsets. Yourcaller is put on hold and hearsmusical tones.

INT M

Note

You can also put the call throughwithout announcing it by immediatelypressing the RED PHONE button afterdialling the other handset.

To put an external call onhold while you make aninternal call

This enables you to ask anotherhandset user a question andthen get straight back to yourcaller.

During a call:

Press the LEFT/INT button todisplay a list of handsets. Yourcaller is put on hold and hearsmusical tones.

Press UP/DOWN to scroll tothe handset you want to call.

Press OK to call.

Or

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Press the handset number you want to call on the keypadto the base and press theGREEN PHONE button.

You can now speak with theother handset user.

To return to your external call:

Press END. You are re-connected.

END

Three-way conversation

While you are talking to anexternal caller, anotherhandset user can join in.

While you are on an external call:

The other handset user’sscreen shows In use.

Press the GREEN PHONEbutton.

Press the RED PHONE to exitthe conversation.

To answer a waiting callduring an internal call

If you are making an internalcall and hear the Call Waitingtone you can immediately takethe incoming call.

Press the ACCEPT button toend your internal call and takethe new call.

Or

Press the REJECT button toreject Call Waiting. The CallWaiting tone is switched off andyou can carry on with your callto the other handset user.

ACCEPT

Note

To use the Three-way conversationfeature, make sure the Listening Insetting is switched ON, see opposite.

To switch the Listening Infunction on/off

Press RIGHT to open the menu.

Press DOWN to scroll to BaseSettings.

Press OK.

Press DOWN to scroll to Add.Features.

Press OK.

Press DOWN to scroll toListening In.

Press OK.

Enter the System PIN (originalsetting 0000)

REJECT

OK

OKOK

OK


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Press the OK display button.

Enter the telephone number.

Scroll DOWN to Enter Name.

Enter the name.

Entering names:

Enter the name using the letterson the keypad. For example, toenter the name TOM:

Press the 8 button, T appearson the display.

Press the 6 button three timesuntil the display shows O.

Then press the 6 button todisplay M.

For the full character map, seepage 22.

Press MENU then Save Entryis displayed.


Or

To enter their birthday:

Scroll down to Annivers: Date.

Enter the person’s birthday




OK

To store an entry in the main directory

Press the DIRECTORY button.Display shows New Entry.

Using the main directoryand extra directory

You can store a total of up to 200 namesand numbers, in the main directory,SMS directory and Extra directorydepending on the length of each entry.

You can enter up to 32 digits and up to16 letters.

The Extra directory – opened bypressing the button on the keypad –gives you extra quick access to your 9most important and/or frequently usednumbers.

You can create a main directory, SMSdirectory and Extra directory just foryour handset. You can also copy eachdirectory to other handsets registeredto the same base station, see page 28.

MENU

8 TUV

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6MNO

Press OK. Listening In with aindicates it is switched on.

Or

Press OK again to switch off,the disappears.

Press RED PHONE to return tothe idle display.

OK

OK

OK

SAVE

OK

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Note

Please refer to the section ‘AddBirthday Alert’, page 24.


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Note

The first letter of each name, and thefirst letter after a punctuation markare automatically shown as capitals.Letters are always added to the left ofthe cursor.

Press to switch between capitalsand lower case.

Press to move the cursor.

Press to delete from right to left.

Press 1 to enter a blank space.1

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1 € £ $ ¥

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d e f 3 ë é è ê

g h i 4 ï í ì î

j k l 5

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t u v 8 ü ú ù û

w x y z 9 ÿ y æ ø å

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Character map

These are the characters you can use when storing a directory entry.

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To dial a name and number inthe main directory

Press DIRECTORY to open the list.

Scroll DOWN to the entry you want

Or

Enter the first letter of thename you want, e.g. for Emma,press 3 twice to search fornames beginning with E

Press the GREEN PHONEbutton. The number is dialled.

To view entries in the main directory

Press the DIRECTORY button.

Press UP or DOWN to scrollto the entry name you want.

Press VIEW to see the entrydetails.


To edit entries in the main directory



Press the VIEW display buttonto see the entry details.

Press the EDIT display button.

Edit the number, if necessaryusing the LEFT/RIGHT andDELETE buttons.

Scroll DOWN to edit the name.

If the name is correct, pressthe MENU display button.Save Entry is displayed

Press OK to confirm.

Or

If you wish to edit the name,enter a new name now usingthe LEFT/RIGHT and DELETEbuttons.

If the name is correct, pressthe MENU display button.Save Entry is displayed


VIEW

VIEW

EDIT

MENU

OK

MENU

OK

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To add a birthday alert to an entry

You can save birthdays in the directory along with areminder alarm to help youremember them. When thebirthday date and time youhave set arrives, the handsetwill automatically alert you.


Scroll UP or DOWN to scrollto the entry name you want.

Press VIEW to see the entrydetails.

Press EDIT

Scroll DOWN to Annivers:

Press RIGHT to open theAnniversary section.

Enter the date and time youwant for the alarm call.

Then select whether you wantto be reminded by a Visual orRinger alert.




To delete an entry from themain directory



Press RIGHT.

Press DOWN to scroll toDelete Entry.

Press the OK display button.Display shows Entry has been

deleted.

You can either delete anotherentry, or


VIEW

EDIT

OK

SAVE

Birthday alert signal

A birthday alarm is signalled byshowing the directory entry and icon. If you have set a ringer alert, themelody selected is played.

To stop a birthday alert

When the alert rings or thevisual alert is displayed

Press the OFF display button.

Or

Press SMS to send a textmessage to the person.

OFF

SMS

OK

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To delete the entire maindirectory



Press RIGHT.

Press DOWN to scroll toDelete List.

Press the OK display button.Display asks Delete all

entries?

Press YES to confirm or NOto exit.

Scroll DOWN to Enter Key.

Press LEFT/RIGHT to select abutton number, 0 or 2-9 underwhich to store the entry.


Add another entry or pressRED PHONE to return to theidle display.

OK

Extra directory

This is an additional directory whereyou can store up to 10 of your mostimportant and/or frequently diallednames and numbers.

SAVE

To store an entry in the Extra directory

Press the EXTRA DIR button.Display shows New Entry.


Enter the telephone number.

Scroll DOWN to Enter Name.

Enter the name.

To dial from the Extra directory

Press and hold the singlenumber assigned to the Extradirectory entry you want. Thephone number is displayed.


Or

Press the EXTRA DIRECTORYbutton to open the list.

Scroll DOWN to the entry you want


OK

YESor

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To view/edit or delete entries from the Extra directory, press the button and then follow instructions on pages 23 and 24.


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To delete the entire Extra directory



Press RIGHT.

Press DOWN to scroll toDelete List.

Press the OK display button.Display asks Delete all

entries?


OK

YESor

NO

Note

This Extra directory does not “nameand number match” when used withCaller Display.

VIP

To mark a directory/Extra directoryentry as a VIP.

You can select particularly importantentries as VIPs. You can then assign adifferent ringer melody to the entry soyou can tell who's calling by the ring.

After the phone starts ringing, yourDiverse 5410 recognises the caller'snumber and changes the ring to theVIP melody you have selected.

To mark a directory/Extradirectory entry as a VIP



Press RIGHT.

Press DOWN to scroll to VIP Entry.

Press RIGHT to open the VIPoptions list.

Press RIGHT to switch VIP ON.

Press DOWN. The currentmelody is played.

Press LEFT/RIGHT to scrollthrough and hear the 10melody options.

Press SAVE to select themelody option you want.


Note

You must have Caller Displayworking in order for this feature to work.

SAVE


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To copy numbers to thedirectory from the Redial andCalls list

When the Redial or Calls listtelephone number is displayed:

Press RIGHT to open theOptions list.

Scroll DOWN to Copy to

Directory.

Press the OK display button. A new directory entry isopened.

Scroll DOWN to Name.

If you wish, enter a name to go with the number.

Scroll DOWN to Date.

Enter birthday details ifrequired.

Press the SAVE display button.


Copying numbers

OK

SAVE

To copy a number from anSMS text message to thedirectory

Press the ENVELOPE button.

Press OK to open the SMS list.

Scroll DOWN to the SMS youwant.

Press READ. The message isdisplayed.

Press MENU to open the menu.

Scroll DOWN to Copy to the

directory.

Press OK.


Use the keypad to enter thename.

Press MENU to open the menu.Display shows Save entry.



OK

OK

OK

READ

MENU

MENU


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To copy an SMS sender’sphone number


Press OK to open the SMS list.

Scroll DOWN to the SMS youwant.

Press MENU to open the menu.

Scroll DOWN to Copy to the

directory.

Press OK.


Use the keypad to enter thename.

Press MENU to open the menu.Display shows Save entry.



To copy a directory entry orthe whole directory list toanother handset

Press DIRECTORY to open thedirectory.

Scroll DOWN to the entry youwant.


Scroll DOWN and select either:

Copy Entry – to copy anindividual entry.

Or

Copy List – to copy the wholedirectory list.

Press OK.

Scroll DOWN to the handsetyou want to copy to e.g. INT 2.



OK

OK

OK

OK

OK

MENU

MENU

Note

You will only be able to copy directoryentries if you are using the Diverse5300 or 5400 handset.


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To copy and change adirectory entry




Scroll DOWN to Copy and Edit.


Edit the number, if necessary.


Edit the name, if necessary


Edit birthday details ifrequired.

Press the SAVE display button.


OK

SAVE

Note

VIP settings or voice commandscannot be copied.

Redial

Your handset automatically saves thelast 10 telephone numbers dialled into a redial list.

To dial a number in the redial list

Press the REDIAL displaybutton. The last numberdialled will be displayed.

Press DOWN to scroll throughthe redial list.

Press the GREEN PHONEbutton to dial the number.

To edit a number in the redial list


Press DOWN to scroll to thenumber you want.

Press RIGHT to open themenu.

Press DOWN to highlightDisplay Number.

Press OK.

Use LEFT/RIGHT button tomove the cursor and make thechanges you want.

OK


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To delete a number in theredial list


Press DOWN to scroll to thenumber you want.


Press DOWN to highlightDelete Entry.


Display shows Entry has been

deleted.

Press the RED PHONE buttonto return to the idle display.

To copy a number into thedirectory

See ‘Copying numbers’, page 28.

OK

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Press the REDIAL button.

Scroll DOWN to the numberyou want to redial

Press MENU.

Automatic Redial is displayed.


The display will show e.g.Automatic Redial

0208 123 4567

Press the RED PHONE buttonto return to the idle display andcancel the automatic redial.

Automatic redial

Your BT Diverse 5410 canautomatically redial a numberfor you every 20 seconds untilthe called number rings. If thecalled person does not answer,the call will be terminatedafter approx. 30 seconds. YourBT Diverse 5410 will attemptto redial up to 10 times.

OK

MENU

Note

Automatic redial will be cancelled if you make a call to another telephone.


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Voice dialling

You can make calls by speaking thename of the person you want into yourhandset.

Up to four different users can recordnames for voice dialling.

A total of 29 names can be recorded forvoice dialling.

Remember that your Diverse 5410 willonly respond to voice that has made theoriginal recording.

Changing a Voice diallingname

If you want to change thevoice dialling name for anyentry, you must first delete theexisting recording and then re-record a new name.

To record a name for Voice dialling

Once you have created adirectory entry, you can add arecording for Voice dialling.


Scroll DOWN to the entry you want.

Press VOICE. The User list isdisplayed.

Press UP/DOWN to select theUser 1-4 identity you want, e.g. User 1.

Press OK.

Press RECORD and follow thesimple on-screen prompts torecord the person's name.


To call a number using Voice dialling

Press and hold the UP button.Display shows Please Speak

Now.

Speak the name of the personyou want in the same manneras your recording.

You hear the name repeatedand the number is displayedand dialled.

If the name is not recognised,the display shows Voice Not

Recognised. Repeat Voicedialling.

Press RETURN to go back tothe start of voice recording.

VOICE

OK

RECORD

Note

If your recording sounds too similarto another recording, a message tells you.

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To assign or change a user name

Instead of having to rememberwhich user you are – User 1-4– you can set your own namefor Voice dialling.

Press DIRECTORY to open the directory.


Press VOICE.

If necessary scroll DOWN toselect the User you want.

Press EDIT.

Press DELETE to delete thecurrent User name.

Enter the User name youwant, e.g. your name.



VOICE

EDIT

SAVE

�C

To play your Voice diallingrecording



Press VOICE.

Press DOWN to scroll to theUser you want.

Press OK. The first Voicedialling name in the User listis displayed.

Press DOWN to scroll to theentry you want.

Press PLAY to hear therecording.

Either scroll to more names inthe list.

Or


VOICE

OK

PLAY

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To delete a Voice dialling name



Press VOICE.

If necessary, press DOWN toscroll to the user you want.

Press RIGHT. Voice diallingentries have a displayed.

Press RIGHT to open theMenu.

Scroll down to Delete Name.

Press OK. Display showsVoice Prompt Deleted.

To switch the callerannouncement on/off


Scroll DOWN to AudioSettings.

Press OK.

Scroll DOWN to RingerSettings.

Press OK. Display shows Ext. Calls.

Press OK.

Scroll DOWN to highlightAnnounce On/Off.

Press RIGHT to switchbetween On and Off.

Press SAVE to confirm thesetting displayed.


Announcing the caller

If you have recorded a Voice diallingname with a directory entry, when thatnumber calls, your Diverse 5410 willannounce the name you have recorded.

For the announcement to work, thenumber must be received by yournetwork’s Caller Display service.

OK

OK

OK

SAVE

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Available memory

The memory is shared by the main andExtra directories. The total memoryavailable is displayed.

To access available memory


Scroll DOWN to any entry.


Scroll DOWN to Availablememory.

Press RIGHT. The number ofentries available is shown.


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Caller Display and otherBT Calling Features

IMPORTANT

To use Caller Display and Call Waitingyou must first subscribe to the Servicesfrom your Network Provider. For moreinformation on BT’s Calling Featurescall BT free on 0800 800 150.

Note

Calls that are ‘withheld’, ‘unavailable’or ‘international’ are not stored in the Calls list, as there is no telephonenumber sent via the Network.

Note

If you have a new call in your Callslist, the icon will flash on thehandset display.

If you subscribe to a Caller Displayservice you can see who is calling onyour handset display, as well as thedate and time of their call (unless thenumber has been withheld).

If you have stored a name to go withthe number in your handset directory,the name will be display instead.

Please ensure that you have stored thefull telephone number, including thearea code, otherwise the name will notmatch the number stored in thedirectory.

If the caller has withheld their number,the display will show WITHHELD.

If you call from another handset, thedisplay shows either the handsetnumber and INT or the name assignedto that handset.

Calls list

The Calls list contains details of up to 30 callers.

You can set whether the Calls listcontains details of only calls you havemissed (this is the default setting) or allreceived calls.

You can display, scroll through and dialnumbers in the list and copy them tothe directory.

If a call is received when the Calls list isfull then the oldest entry will bedeleted automatically.


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The Calls list screen

Type of Calls list:

Missed Calls or All Calls.

• Most recent call isdisplayed first.

• Number of calls.

• Phone number of caller.

• Date and time of call.

Press to delete the call fromthe list.

Press ANSWER to call thenumber displayed.

The call is new.

The call details have beenviewed.

The button lets you open:

• Calls list.

• Network Mailbox.

• Text messages (SMS).

ANSWER

DELETE

NEW CALL

OLD CALL

To set Calls list to contain allcalls received or missed calls

The default setting is todisplay missed calls only.


Press the DOWN button toscroll to Calls List.

Press OK. The most recentcall is displayed.


Press the DOWN button toscroll to Calls Settings.

Press OK. The current settingMissed Calls or All Calls isticked.

To select the option you want:



OK

OK

OK

SMS Notification

You can arrange for your BT Diverse5410 SMS phone to automatically send an SMS notification to your mobile, orother SMS device, when it receives anew call or a new answering machinemessage. This is particularly useful ifyou are expecting an important call andyou have to go out.

Please refer to page 16 of your SMSuser guide.


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Note

To exit the Calls list at any time,press the RED PHONE button untilyou reach the idle display.

Note

To copy a Calls list number to thedirectory or Extra directory see‘Copying numbers’, page 28.

Press OK. Details of the mostrecent incoming call aredisplayed.


Press DOWN to scroll toDelete Calls List.



OK

OK

To delete the entire Calls list


Scroll DOWN to Calls List

or SMS.

SMS (text messaging)

For instructions on using the SMSfunctionality, please refer to the separate‘Using SMS user guide’.

Network Mailbox

By pressing the button you canalso access your network mailbox facilitywhether it is behind a switchboard orvia 1571.

For instructions on setting up andoperating this function, please refer topage 41, “To set one-touch access to yourmessages”.

To view, call or deletenumbers in the Calls list


Scroll DOWN to Calls List

or SMS.

Press OK. Details of the mostrecent incoming call aredisplayed.

Press DELETE to clear theentry and see the next one.

Or

Press ANSWER to dial thenumber displayed.

Or

Press UP/DOWN to scrollthrough the list.

OK

ANSWER

DELETE


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Other BT Calling Features

Your Diverse 5410 handset helps you useyour Network's special services. For fulldetails ask your Network provider.

Options before you make a callBefore you make a call you can:• Withhold your number from being

sent for one call.• Switch Call Waiting on/off.• Switch off Ring Back.• Divert all calls to another number.

(This is a subscription service.)

To withhold your numberfrom being sent

Your number appears on thedisplay of the person you call.You can withhold it from thenext call.

Enter 141 before dialling thenumber you are calling.

Or

Press the RIGHT button toopen the menu.

Press the DOWN button toscroll to Select Services.

Press OK. Withhold number ishighlighted.

Press OK.

Enter the telephone numberyou want to call.

OK

OK

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To accept a waiting call

During a call when you hearthe Call Waiting beeps:

The number (or name if storedin the directory) of the secondcaller will flash on the display.

Press the MENU displaybutton.

Display shows Accept Call

Waiting.

Press OK.

Press the UP/DOWN buttonsto switch between callers.

Call Waiting

If you subscribe to a Call Waitingservice, when you are on a call andanother person tries to call you, thesecond caller's number will appear onthe handset display and you will hearan intermittent beep through thehandset. This is to alert you to theother caller waiting to speak to you.

MENU

OK


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Ring Back Off

If you make a call and thenumber is engaged you can setyour phone to ring you backonce the number is free bypressing 5. If you want to cancelthis request, i.e. if you have togo out before the call rings back.

Press the MENU button to openthe menu.


Press OK.

Press the DOWN button toscroll to Ringback Off.

Press OK.

To set Call Divert

You can divert all incomingcalls to another number whereyou can be reached.

You can divert:

• All calls – calls are putstraight through to thenumber you have set.

5JKL

MENU

OK

OK

Note

Call Divert is a subscription servicewith your Network provider. Youmay be charged a fee.

Press GREEN PHONE. The number is dialled andyour number is withheld fromthis call.

To switch Call Waiting on/off

The default setting is on.



Press OK.

Press the DOWN button toscroll to All Calls.

Press OK.

Press the DOWN button toscroll to Call Waiting.

Press OK.

Press LEFT/RIGHT to selectbetween On and Off.


OK

OK

OK


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• No answer – calls areforwarded if your phone isnot answered.

• When busy – calls areforwarded if your phone isengaged.



Press OK.

Press the DOWN button toscroll to All Calls.

Press OK.

Press the DOWN button toscroll to Call Divert.

Press OK.

Press LEFT/RIGHT to selectAll calls, No answer or When busy.

Scroll DOWN to Call no.

Press RIGHT. Display showsPhone Number:.

Enter the telephone number towhich you want calls diverted.

Press the MENU button.

Press OK to save the entry.

Scroll DOWN to Status.

Press RIGHT to select On orOff.


OK

OK

OK

MENU

OK

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To set or change one-touchaccess to your messages

Press the RIGHT button to openthe menu.

Press DOWN to scroll to Voice Mail.

Press OK. Display shows Set Key 1.

Press OK. Display highlightsNetwork Mailb.

Press OK. Display shows Enter mailbox number.

Enter the telephone number of your messaging service. For example, 1571 to access ‘BT Answer’ voice mail service.

Press the MENU button.

Press OK. Display shows Entry Saved.


Voice Mail

If you have Call Minder or a NetworkMessaging service on your telephoneline, you can set the 1 button to accessyour messages.

Additional features

To set up quick access toyour Voice Mail service whenconnected to a switchboarde.g. Meridian Mail

Follow the steps given above,but when you come to enterthe telephone number of yourmessaging service, you willneed to follow the examplebelow:

Enter the access number for your messaging servicee.g. 7000.

Press and hold the RECALLbutton until P is displayed toenter a pause in the diallingsequence.

Enter your extension numberfollowed by a #, e.g. 1234#.

Press and hold the RECALLbutton until P is displayed toenter another pause in thedialling sequence.

Enter your pin followed by a#, e.g. 0000#.

The entire number should looklike this:

7000P1234#P000000#

OK

OK

OK

OK

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Press and hold down the 1 button.

When set up it will take youinto your message service. Ifduring the set up you enteredyour security PIN as well asthe telephone number you willbe taken quickly into yourmessages. If the security PINwas not included you will haveto enter this number nowfollowed by a #.

You will be taken into yourmessages.


Note

If you store your security PIN as part of a quick access number, anyone withaccess to the handset will be able toretrieve your messages.

To call your Network Voicemailbox

Press OK.


OK

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Handset settingsYou can choose a range of settings to suit yourpersonal preferences.

To set the date and time

If you have subscribed to aCaller Display service your BTDiverse 5410 will automaticallyset the correct date and timewhen you receive your first call.You can also set the date andtime manually.


Press DOWN to scroll toCalender/Clock.

Press OK.

Press DOWN to scroll toDate/Time.

Press OK.

Enter the date – day, month,year.

Scroll DOWN to Time and enterthe time – hours, minutes.

Scroll DOWN to Time Mode.

Press LEFT/RIGHT to switchbetween the 12 and 24 hourclock.



OK

OK

SAVE

Alarm clock

Providing the date and time has beenset, your BT Diverse 5410 providesalarm clock functions.

To use the alarm clock



Press OK.

Press DOWN to scroll to Alarm Clock.

Press OK.

Press LEFT/RIGHT to switchthe alarm clock function On.

Scroll DOWN to Time.

Enter the time at which youwant the alarm to go off, e.g. 0730 for 7.30am.

If your handset is set to 12 hour mode, press theAM/PM display button toswitch between am and pm



OK

OK

AM/PM

SAVE

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To switch the alarm off

When the alarm goes off, it willring for 30 seconds.

Press the SILENCE displaybutton to switch the alarm off.

SILENCE

Note

The alarm clock will ring only if thehandset is in idle mode. It will not ringif the handset is being used as a roommonitor or while a call is being made.

To set a different ringer melody and volume for the alarm clock, seepage 46.

To prevent the alarm from ringing



Press OK.

Press DOWN to scroll to Alarm Clock.

Press OK.

Press LEFT/RIGHT to switchthe alarm clock function Off.

Display shows Save. Press theOK button.


OK

OK

OK

Appointments

You can use your handset to remindyou of up to 5 appointments.

To set an appointmentreminder call



Press OK. Display shows Set Appoints.

Press OK. Display highlightsAppointment 1.

If required, scroll DOWN toanother appointment setting 1-5.

Press OK.

Press LEFT/RIGHT to switchthe appointment On.


Enter the date of theappointment – day, month, e.g. 2005 for 20th May.

Scroll DOWN to Time.

Enter the time of theappointment – hours, minutes,e.g. 1530 for 3.30pm

Scroll DOWN to Notes.

Press the EDIT display button.

OK

OK

OK

EDIT

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Enter the name or place, up to16 characters.

Press OK.



OK

SAVE

Note

If you do not enter a name, the displaywill show Appointment when youreceive the reminder call.

You can set a different ringer melodyand volume for appointment remindercalls, see page 47.

Appointment details will only bedisplayed when the handset is in idlemode. It will not be shown if thehandset is being used as a roommonitor or while a call is being made.

If required, scroll DOWN toanother appointment setting 1-5.

Press OK.

Press LEFT/RIGHT to switchthe appointment Off.



OK

SAVE

To cancel an appointmentreminder call



Press OK. Display shows Set Appoints.

Press OK. Display highlightsAppointment 1.

To receive the appointmentalarm

When the alarm goes off, it willring for 30 seconds.

Press the SILENCE displaybutton. The Appointment isthen deleted from the list.

OK

OK

SILENCE

To view and delete missedappointments and birthdayreminders

If you miss an appointment orbirthday reminder, it will besaved in a list. You can viewand delete entries in this list.



Press OK.

Scroll DOWN to Missed Dates.

OK

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Note

If there is a new appointment in the list, the display shows APPOINT. You canpress this display button to open the listof appointments and birthdays. Onceyou have viewed the list, the APPOINTSdisplay will disappear from the screen.

Emergency numbers cannotbe dialled while the keypadguard is switched on.

Press and hold the #/KEYbutton to use the keypad again.

Press OK.

Scroll DOWN through the list.A missed appointment has a

symbol. A missed birthdayhas a symbol.

Press DELETE to delete theentry.


OK

DELETE

IMPORTANT

An incoming call automaticallyswitches the keypad on again. Oncethe call is ended, the keypad revertsto off.

To switch keypad guardon/off

You can turn the handsetbuttons off so that you do notaccidentally dial a numberwhen carrying the handsetaround.

Press and hold the right handside of the #/KEY button.Display shows and thekeypad is locked.

To change the handsfree/earpiece volume



Press OK. Display highlightsH/set Volume.

Press OK. You hear thecurrent handsfree speakervolume.


Scroll DOWN to .

Press LEFT/RIGHT to adjustthe earpiece volume.



OK

OK

SAVE

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To change the ringer melodyand volume

You can choose from:

• 5 ringer volumes (original setting = 3).

• Crescendo ring (increasing volume).

• 10 ringer melodies.

You can also set time controlswhere your handset will ringmore e.g. during the night.

You can choose differentsettings for:

• External calls.

• Internal calls.

• Appointment reminders (to set an appointmentreminder, see page 44).

• Alarm calls (to set an alarm call, see page 43).

• All calls.



Press OK.

Press DOWN to scroll toRinger Settings.

Press OK. Display highlightsExt. calls.

If you wish, you can scrolldown to select individualringer and volume settings forInternal calls, Appointmentreminder calls, Alarm calls orfor All calls.

Set melody and volume:

Press OK, the current volumeand melody is displayed.

Press LEFT/RIGHT to selectthe volume you want.

Scroll DOWN to the melodysetting.

Press LEFT/RIGHT to selectthe melody you want.

Scroll DOWN to Announce. If you have recorded namesfor Voice dialling, your Diverse5410 will announce thosenames when you are called.

Press LEFT/RIGHT to switchbetween On and Off.

Set the time control, if required(this is only available under theExt. Calls menu).

Press the TIME C displaybutton to see the time controlscreen.OK

OK

OK

TIME C

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Press LEFT/RIGHT to switchbetween On and Off.

Scroll DOWN to From.

Enter the start time e.g. 2330for 11.30pm.

Scroll DOWN to Until.

Enter the end time e.g. 0730for 7.30am.

Scroll DOWN to .

Press LEFT/RIGHT to set thevolume.

Press SAVE to confirm thetime control.

Press SAVE to confirm the full setting.


SAVE

SAVE

Shortcut buttons

To switch all ringer tones off

If you want to switch thehandset ringer off quickly youcan also press and hold the✱/BELL button. The displayshows All ringer tones off,then reverts to the idle screenwith the icon displayed.

To switch the current ring off

When the phone rings, pressthe SILENCE display button.

If you have switched the ringeroff, you can set an ‘Attention’beep to let you know when youhave a call.

When the ringer is switched off:

Press and hold the ✱/BELLbutton for 3 seconds. Displayshows BEEP ON. Incoming callswill now be signalled by ashort beep.

Press and hold the ✱/BELLbutton again to switch theringer back on.

To turn the handset ringerback on, press and hold the✱/BELL. The display shows Allringer tones on, then the idlescreen without the symbol.

SILENCE

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To switch the first ringer tone off

The first ringer tone of anincoming SMS text message is automatically switched Off.You can change this to On.

However, if the first ringertone is switched on, and youanswer an SMS call on the firstringer tone, the SMS textmessage will be lost as yourphone will not have had thetime to receive it all.


Enter the code 8919.

Press 0 to hear the first ringer tone.

Or

Press 1 to switch the firstringer tone off.

Press OK to confirm.OK

0

1

Press OK.

Press DOWN to scroll toRinger Echo.

Press OK to switch On orOff.


To adjust the ringer quality

In some situations the qualityof certain melodies may not be as good as normal. You canincrease the quality ofmelodies 4-10.


Press DOWN to scroll to Audio Settings.

OK

OK

To change the displaylanguage


Press DOWN to scroll to H/set Settings.

Press OK.

Press DOWN to scroll toLanguage.

Press OK. The currentlanguage is marked by a .

Press UP/DOWN to scrollthrough the languages.

Press OK to select thelanguage you want.


OK

OK

OK

Note

If you accidentally select the wronglanguage:

Press , then tochoose the right language OK .

2ABC7PQRS

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To switch auto talk on or off

When you receive a call, youcan answer it simply by liftingthe handset off the base station.This is called auto-talk. Whenyou switch auto-talk off, youanswer all calls by pressingthe GREEN PHONE button.



Press OK. Display highlightsAuto Answer. A meansauto answer is switched On.

Press OK to select either Onor Off.


OK

OK

To switch off your handset’sbeeps and tones

You can switch off and on:

• Key beeps when you presseach button on your handset

• Confirmation beeps when youhave finished making a settingor action on your handset.

• Battery Low warning beep.You can also set this to soundonly during a call.


Press DOWN to scroll to Audio Settings.

Press OK.

Press DOWN to scroll toAdvisory Tones.

Press OK.

Press LEFT/RIGHT to switchKey Tones On or Off.

Scroll DOWN to Confirm.

Press LEFT/RIGHT to switchconfirmation tones On or Off.

Scroll DOWN to Battery.

Press LEFT/RIGHT to switch thebattery tones On, Off or In Call.



OK

OK

SAVE

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To reset a handset

You can restore a handset toits factory settings.

The handset’s registration, themain Directory, Extradirectory, SMS directory andthe Calls list are not affected.



Press OK. Display shows Auto Answer.

Scroll DOWN to Reset Handset.

Press OK.



The settings after a reset will be:

Base station selection Best base

Handset volume 1Handsfree volume 3Ringer volume 5Time control for ringer volume OffRinger melody 1Name announcement OffAuto talk OnHandset beeps and

tones OnDisplay language EnglishCharacter map EnglishAlarm clock/

appointment OffAppointment name DeletedRedial list EmptyRoom monitor OffRoom monitor

sensitivity High

Note

To cancel the reset at any time,press RED PHONE button.

OK

OK

YES

NO

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Base station settings

To change the System PIN

Your Diverse 5410 is suppliedwith 0000 as the system PINbut you may want to changethis to prevent unauthoriseduse of the handset(s).

If you change your PIN, keepa record of the new number bywriting it in the space providedon page 9.


Press the DOWN button toscroll to Base Settings.

Press OK.

Press the DOWN button toscroll to System PIN.

Press OK.

Enter the current PIN.

Press OK.

Enter the new PIN. This isshown by **** .

Press the DOWN button toscroll to Re-enter PIN.

Press OK. Display showsEntry saved.

To set call barring

You can restrict a handsetfrom making external calls.Choose from these settings:

Call Barring Off: handset canbe used without restrictions.

External Calls: handset canreceive external calls and makeinternal calls.

Internal Only: handset canonly be used for internal calls.

Press LEFT to open thehandset menu.

Scroll DOWN to the handsetyou want.


Scroll DOWN to H/Set Call Barring.

Press OK.


OK

OK

OK

OK

Call barring

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Enter the system PIN (original setting 0000).

Press OK. The Call Barringoptions are displayed.

Scroll UP or DOWN tohighlight the option you want.

Press LEFT/RIGHT to confirm.A shows it has beenselected.


OK

Note

You can still dial 999 and 112emergency numbers on a handseteven if all other external calls havebeen barred.


Press DOWN to scroll to Base Settings.

Press OK.

Press DOWN to scroll to Add. Features.

Press OK.

Press DOWN to scroll to Add. Emerg. No.

Press OK.

Enter the system PIN (original setting 0000).

Press OK.

Enter the emergency contactnumber you want.

To change an existing number,delete it by pressing theDELETE button.

Press the MENU button. Displayshows Save Entry.


To set and change anemergency contact number

Even if a handset cannot makeexternal calls except 999 and112 emergency services, youcan add a specific emergencycontact number of your own.

For example, a babysitter couldbe given a handset which canonly be used for emergencyservices and your mobilenumber.

You can save several emergencynumbers.

OK

OK

OK

OK

MENU

DELETE

OK

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To view and dial anemergency number

Press the GREEN PHONEbutton.

Press the EMERCALL displaybutton. If only one emergencynumber is set, it is dialled.

If there is more than one number:

Scroll DOWN through thenumbers to highlight the oneyou want.

Press OK to dial.

To change the base stationname

The original names for basestations are Base station 1-4.You can change this, forexample to ‘Home’ or ‘Work’.



Press OK.

Scroll DOWN to Select Base.

Press OK.

Scroll DOWN to the base you want.

Press EDIT. Display showsEnter Name.

Enter the name you want, up to16 characters.

Press SAVE.


OK

EMERCALL

OK

OK

EDIT

SAVE

Note

The name of the base station is specificto each handset which means the samebase can have different names ondifferent handsets.

To reset the base

You can restore a base stationto its factory settings.Resetting the base will not affectthe system PIN or handsetregistration.



Press OK.

Press DOWN to scroll to Base Reset.

Press OK.

Enter the current PIN(original setting 0000).

Press OK. Display shows Reset

base settings to default?

OK

OK

OK

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Press YES to reset or NO tocancel.

The settings after a reset will be:

Name of handsets INT 1 to INT 6Call barring NoneListening in OffOwn emergency numbers NoneCall list type Missed callsPrefix DeletedPause after prefix 3 secsPause after R button 800 msDialling mode ToneExtra directory Deleted

YES

NOTo set repeater mode

You can use a repeater toboost the range and receptionof your base station. A repeatermust be registered with thebase station and you have toswitch the repeater function On.



Press OK.

Scroll DOWN to Add Features.

Press OK.

Scroll DOWN to Repeater Mode.

Press OK. Display showsChange repeater setting?

Press YES to confirm. The display shows Please wait.After a few seconds the displaywill return to idle mode.

OK

OK

OK

YES

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Using additionalhandsets and bases

Registering additionalhandsets

If you purchase new handsets to usewith your current BT Diverse 5410,they will not be pre-registered to a basestation. You will need to do this beforeyou can use them.

To register a new BT Diverse5400 handset to a 5410 basestation.

For this method of registration your handset mustbe a BT Diverse 5400.

• Place your handset in thebase station.

• Ensure that the handset isswitched on.

After about 1 minute, thehandset’s internal number willbe displayed, e.g. INT 2.

The next available number (2-6) will be automaticallyassigned to the handset.

INT M

1

4

9WXYZ7PQRS 8 TUV

GHI

3DEF

5JKL

2ABC

6MNO

0

R

INT M

1

4

9WXYZ7PQRS 8 TUV

GHI

3DEF

5JKL

2ABC

6MNO

0

R

INT M

1

4

9WXYZ7PQRS 8 TUV

GHI

3DEF

5JKL

2ABC

6MNO

0

R

INT M

1

4

9WXYZ7PQRS 8 TUV

GHI

3DEF

5JKL

2ABC

6MNO

0

R

INT M

1

4

9WXYZ7PQRS 8 TUV

GHI

3DEF

5JKL

2ABC

6MNO

0

R

INT M

1

4

9WXYZ7PQRS 8 TUV

GHI

3DEF

5JKL

2ABC

6MNO

0

R

BT Diverse 5410

Up to six handsets can be registeredand operated from the BT Diverse 5410base station. This allows you to makeinternal calls between two handsetswhile a third is making an external call.

Each handset can be registered on upto four bases.

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Note

If all internal numbers have beenassigned then the internal number 6 will be re-assigned.

After approximately oneminute the handset will displayits internal number. Thehandset is now registered andthe handset display will returnto the idle screen.

If the base is not a 5410 youwill need to follow the userguide for the base station youare registering the 5400handset to.

To manually register a BTDiverse 5400 handset toanother base station.

If you want to register yourhandset to another base stationyou will need to manuallyregister it.

On the handset to be registered:

Press MENU.

Scroll DOWN to H/set Settings.

Press OK.

Scroll DOWN to Register Handset.

Press OK.

Enter the system PIN. (Original setting 0000).

Press OK.

If the base station is a BT Diverse 5410, press thePAGE button until you hear a beep – after approximatelythree seconds.

Note

To make internal calls or pagehandsets, see page 18.

MENU

OK

OK

OK

PAGE

To register BT Diverse2000/3000/4000 serieshandsets and other makes

Providing your handset is GAP (Generic Access Profile)compliant, you can register itto your BT Diverse 5410 base.

Place your handset intoregistration mode according tothe instructions in its user guide.

When the handset is inregistration mode, you will need to:

Press the PAGE button locatedon the top of your BT Diverse5410 base station until there isa beep after approximatelythree seconds.

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After a short period of timethe handset will be registered.The BT Diverse 5410 will beallocated the next availablehandset number.

Note

To check that the handset has beenregistered successfully to the base,press the PAGE button, all handsetswill ring.

Note

The room monitor function drains thehandset batteries more quickly thannormal use. Make sure the handset isfully charged before leaving it in theroom to be monitored.

To de-register a handset

Press the INT button. Displaylists the registered handsets.

Press UP/DOWN to highlightthe handset you want to de-register.

Press MENU.

Scroll DOWN to De-reg H/set. No.

Press OK.

Enter the system PIN.(Original setting 0000).

Press OK to confirm de-registration.


To switch the room monitor on

When there are sounds in theroom, the monitor functiondetects them.

The listening handset thenrings either the receivinghandset selected or the phonenumber you have set. You canthen listen.

OK

OK

OK

INT M

Using a handset as a room monitor

If you have at least two handsetsregistered to your BT Diverse 5410base station you can leave one handsetin a room and monitor the sounds inthe room by making an internal or anexternal call to another handset. Thiscould be used, for example, in a child’sbedroom.

Place the handset 1-2 metres away, with the microphone facing the child.Always check that the phones areworking properly.

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Press MENU.

Scroll DOWN to Add. Features.

Press OK. Display highlightsRoom Monitor.

Press OK. Display shows theRoom Monitor setting.

Press RIGHT to switch theRoom Monitor setting On

Scroll DOWN to Call to.

Press RIGHT.

Either enter the internalnumber of a handset.

Or

Enter the telephone number ofa phone which you want to useas a listening device.

Press MENU. Display showsSave Entry.

Press OK. Display returns tothe Room Monitor setting.

Scroll DOWN to Level.

Press LEFT or RIGHT to setthe sensitivity Low or High.

Press SAVE to confirm. Theroom monitor function is nowswitched on.

OK

OK

OK

SAVE

MENU

OK

To change an external orinternal number on the room monitor

You can select anothertelephone to use as a listeningdevice.

Press MENU.


Press OK. Display highlightsRoom Monitor.

Press OK. Display shows theRoom Monitor setting.

Scroll DOWN to Call to:

Press EDIT.

Press DELETE to delete thecurrent number.

Either

Enter a new external number

Press the MENU button.Display shows Save Entry.

Press OK.

Or

Press INT to enter anotherhandset number.

Scroll DOWN to the handsetyou want.


MENU

OK

OK

EDIT

�C

MENU

OK

INT M

OK

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To switch off the roommonitor

If you receive a room monitoralert call, you can then switchoff the room monitor function.

Accept the room monitor alert call:

Press 9 then #. The roommonitor is switched off afterabout 90 seconds and no morealert calls will be sent.

At the monitoring handset:

When you get back to theroom that was being monitored,press OFF on the handset toreturn it to idle mode.

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IMPORTANT

Two handsets will have an active rangebetween them of up to 300 metres.

For the Walkie Talkie function to work,both handsets must be set to search for Best Base, see ‘To select best base’,below.

Handsets cannot receive incoming callsfrom external callers.

To select best base

If your handset is registered at several base stations thehandset will automaticallyswitch to the base with thestrongest signal. You also needthis setting if you want to usethe handsets as walkie talkies.

Press MENU.

Scroll DOWN to H/set Settings.

Press OK.

Scroll DOWN to Select Base.

Press OK.

Scroll DOWN to Best Base.

Press OK. A appears byBest Base.



MENU

OK

Walk and talk

You can use any two BT Diverse 5400handsets as walkie talkies providingthey are registered to the same basestation. The walkie talkie functionworks when you are out of range of thebase station, for example, when you areaway on holiday.

OK

OK

OK


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To switch Walk and Talk on/off

Press MENU.


Press OK.

Scroll DOWN to Walk and Talk.

Press OK. Display shows Walk and Talk.

Press OFF to switch the walkietalkie function off.

MENU

OK

OK

OFF

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To set a Walk and Talkhandset to room monitormode

When in Walk and Talk mode,you can use one handset as aroom monitor.


Scroll DOWN to Room Monitor.

Press OK.

Press LEFT or RIGHT toswitch Room Monitor On.

Scroll DOWN to Level.

Press LEFT or RIGHT to selectLow or High.

Press SAVE to confirm. The room monitor function is switched on and the otherhandset will be called if themonitoring handset detects a noise.

Press the OFF button on themonitoring handset to switchroom monitoring off. Thehandset will then return towalkie talkie mode.

OK

SAVE

OFF

Note

Always check handsets used as roommonitors for level sensitivity and toconfirm that the connection works.


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HelpTry these solutions to the most common problems.

Problem Possible cause Solution

Handset not registering. The base is not powered. Make sure that the power supplyThere are no batteries in the is plugged in at the base and handset. switched on. Make sure that the

rechargeable batteries (included)are fitted in the handset correctly.Switch the handset off and thenback on again, place the handseton to the base again and leave for approx. 1 minute to tryregistering again.

If this is still unsuccessful, then try amanual registration (see page 57).

You have forgotten your base You have changed the PIN. Try entering the default PIN (0000).station PIN number. If you have changed the PIN and

cannot remember the number you will need to contact the BT DiverseHelpline on 08457 908070.

No display. The handset is switched off. Hold down RED PHONE for1 second.

The batteries may be flat. Charge or replace the batteries.

Nothing happens when you press Keyguard may be switched on. Hold down the # button forany button. 1 or 2 seconds.

No connection between handset Are you out of range of the base Move closer to the base station.and base station. station.

Handset is not registered. Register the handset.

Base station is not switched on. Check the mains power is connectedcorrectly.

Handset on the base does not Is another handset using the line Maximum charging power is only charge. for a long time? possible when no calls are being made.

Is the handset placed on the base Make sure that the handset is placedproperly? on the base or in the charger correctly.

You will hear a confirmation tone.

Are the batteries in correctly? Check that you have put the batteriesin the right way, you will hear aconfirmation tone.


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The incoming caller’s number is The caller’s number has been Caller has to allow their number tonot displayed even though you withheld. be sent.have Caller Display.

The handset or base station does The ringer has been switched off. Switch the ringer back on.not ring. See page 46.

Call Diversion has been set to Switch off Call Diversion, see page 39.All Calls

You keep hearing the error beep You have pressed the wrong Check the prompts in the display(a descending tone). button in a sequence. or refer to instructions in the

user guide.

Voice dialling does not work. You may be speaking too far Move to within 20cm of the handset away from the handset. microphone.

There may have been too much Record your Voice dialling name in background noise when recording quiet surroundings.the Voice dialling name.

The other caller cannot hear me. You may have pressed the INT Press the RETURN display button.button and muted the handset.


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General information

Within the 12-month guarantee period:

If you experience difficulty using theproduct, prior to returning it, pleaseread the Help section beginning onpage 62, or contact the BT DiverseHelpline on 08457 908070 forassistance.

In the unlikely event of a defectoccurring, please follow the Helpline'sinstructions for replacement or repair.

Outside the 12-month guarantee period:

If your product needs repair after theguarantee period has ended, the repairmust meet the approval requirementsfor connection to the telephone network.We recommend that you contact theHelpline on 08457 908070 and ask fordetails of our recommended repairagents.

Guarantee

Your BT Diverse 5410 is guaranteed fora period of 12 months from the date ofpurchase.

Subject to the terms listed below theguarantee will provide for the repair of,or at BT’s or its agent’s discretion theoption to replace the BT Diverse 5410,or any component thereof, (other thanbatteries), which is identified as faultyor below standard, or as a result ofinferior workmanship or materials.Products over 28 days old from thedate of purchase may be replaced witha refurbished or repaired product.

The conditions of this guarantee are:

• The guarantee shall only apply todefects that occur within the 12month guarantee period.

• Proof of purchase is provided.• The equipment is returned to BT or

its agent as instructed.• This guarantee does not cover any

faults or defects caused by accidents,misuse, fair wear and tear, neglect,tampering with the equipment, orany attempt at adjustment or repairother than through approved agents.

• This guarantee does not affect your statutory rights.

BT Accessories and Replacement Items

For a full range of accessories andreplacement items for BT productsplease call 0870 240 5522, or visit:


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Switchboard compatibility

Generally this telephone may beconnected to switchboards. In the eventof any difficulties please consult yourswitchboard Service Provider.

Technical information

How many telephones can you?

All items of telephone equipment havea Ringer Equivalence Number (REN),which is used to calculate the numberof items which may be connected toany other telephone line.

The BT Diverse 5410 (with up to 6handsets) has a total REN of 1.

Any other instrument provided by BTmay be assumed to have a REN of 1unless stated otherwise.

A total REN of 4 is allowed per telephoneline. (For example, if the BT Diverse5410 is used in conjunction with threeextension telephones, each with a RENof 1, then the total REN = 4).

Only use approved power supply, itemcode C39280-Z4-C478.

R&TTE

This product is intended for use withinthe UK for connection to the publictelephone network and compatibleswitchboards.

This equipment complies with theessential requirements for the RadioEquipment and TelecommunicationsTerminal Equipment Directive(1999/5/EC). In demonstration withthe Essential Requirement for efficientuse of the radio spectrum, the productcomplies with TBR6. For a copy of theDeclaration of Conformity pleasecontact the BT Diverse Helpline on08457 908070.

To set the dialling mode

You only need to adjust thissetting if your switchboarddoes not operate with tonedialling. You can change thedial mode to pulse dialling.



Press OK.


Press OK. Display highlightsDialling Mode.

Press OK. Display shows thedialling mode options. A indicates the current setting.

Scroll DOWN if necessary toselect the dialling mode youwant:

• Tone (with TBR)

• Pulse (with Earth Recall)

• Tone-Earth (tone withEarth loop recall)

OK

OK

OK


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To set the recall (flash) time

You only need to adjust thissetting if your switchboardrequires a different recall timeto the pre-set time of 100ms.



Press OK.


Press OK.

Press DOWN to scroll to Recall.

Press OK. The recall time list isdisplayed.

Scroll DOWN to the recall timeyou require.

Press OK to confirm. A appears next to the settingselected.


To switch temporarily frompulse to tone dialling

If you are using pulse diallingwith your switchboard butneed tone dialling to usecertain functions on your BTDiverse 5410 you can switch totone dialling during the call.

During your call:


Press DOWN to scroll to Tone Dialling.

Press OK. Tone dialling is nowactive for this call only.

Press OK to confirm. A appears next to the settingselected.


OK

OK

OK

OK

OK

OK


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To set a prefix for getting anoutside line

You can set your Diverse 5410to automatically dial a prefixe.g. 9 to get an outside linebefore dialling the telephonenumber.



Press OK.


Press OK.

Press DOWN to scroll toAccess Code.

Press OK.

Enter or change the accesscode.

Press MENU. Display showsSave entry?



OK

OK

OK

OK

MENU

To set a pause before dialling

You can insert a pause to allowyour switchboard time to get aline before your BT Diverse5410 dials the number.



Enter the number for the pauselength (e.g. 2 for 3 seconds)

1 = 1 second 2 = 3 seconds3 = 7 seconds4 = 2.5 seconds

Press OK to confirm. Displayshows Entry saved.

OK


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To change the duration of thedialling pause

Providing you have alreadysaved a dialling prefix e.g. 9.The original pause setting is 3 seconds.

If you need to change this:



Enter the number for the pauselength (e.g. 2 for 3 seconds)

1 = 1 second 2 = 2 seconds3 = 3 seconds4 = 6 seconds

To set a pause after pressingRecall

You can set the length of apause that is inserted afterpressing the RECALL button.



Enter the pause length:

1 = 800ms2 = 1600ms3 = 3200ms

Press OK to confirm. OK


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Additional handset and bases 56Alarm clock 43Appointment call 44Auto talk on/off 50

Base station PIN 52Base station reset 54Batteries

charging 13installing 12performance 13replacing 12warning beeps 13

Beeps and tones 50Belt clip 14Birthday alert signal 24

Call barring 52Call timer 17Call Waiting 38Caller Display 35Calling Features 35

Call Divert 39Caller Display 35Calls list 35Call Waiting 38Ring Back 39withhold your number 38Voice Mail 41

Calls list 35call number 37

copy to directory 27delete a call 37delete complete list 37dial a number from 37view 37

Callsend 17external 16, 17handsfree 17holding 19internal 18making 16on hold 19receiving 17redial 29secrecy 18three-way 20transferring 19

Character map 22Copying numbers 28

Date set 14Delete

all directory numbers 25Calls list call 37complete Calls list 37directory entry 24redial list 30

De-register handset 58Dialling mode 65Directory 21

character map 22

Index


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copy entry to anotherhandset 28

copy directory to anotherhandset 28

delete all entries 25delete an entry 24dial a number 23edit an entry 23extra directory 25store name and number 21view an entry 23VIP ringing 26

Display icons 8

Earpiece volume 46Ending calls 17External calls 16, 17Extra directory 25

Guarantee 64

Handsetbeeps and tones 50display 8melody 47on/off 16reset 51ringer 47

Handset quick guide 7Handsfree 17Help 62Holding calls 19

Internal calls 18

Keyguard 46

Language change 49Listening in 20

Main menu 4Making calls 16Melody 47Music on hold 19

Network Mailbox 37

On/offalarm 43auto talk 50beeps and tones 50handset power 16keyguard 46secrecy 18walk and talk 61

Page a handset 18Pause 67Phone socket 14PIN 52Power connection 11Preparatory dialling 16Pulse dialling 66

Quick guidedisplay icons 8handset settings 7

Range warning 13Recall time 66Receiving calls 17Redial 30

automatic 30copy to directory 28delete 30dial number in redial list 29edit number in redial list 29


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Registeringadditional handsets 56handset 12manually 57

REN, how many phones can I have? 65Repeater mode 55Reset

base settings 54handset settings 51

Room monitor 58

Safety information 10Secrecy 18Setting up 11Shortcut buttons 48SMS Notification 36SMS (text messaging) 37Switchboard compatibility 65

Technical information 65Telephone line cord 14Time – set 14Tone dialling 66Transferring calls 19

VIP ringing 26Voice dialling 31Voice Mail 41

retrieve messages 41set one-touch access 41set up quick access behind

switchboard 41Volume

earpiece 46handset ringer 47handsfree 17, 46

Walk and talk 60


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Visit us at www.bt.com

Offices worldwide

The telecommunications services described in this publicationare subject to availability and may be modified from time to time.Services and equipment are provided subject to BritishTelecommunications plc’s respective standard conditions of contract. Nothing in this publication forms any part of any contract.

© British Telecommunications plc 2003.Registered Office: 81 Newgate Street, London EC1A 7AJ.Registered in England No. 1800000.BT Diverse 5410 (08/03) 4Designed and produced by The Art & Design Partnership Ltd.

Siemens number: A31008-S100-P102-1-7619 CE compliant to R&TTE Directive (1999/5/EC)

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Technology

Bt diverse 5410 User Guide from Telephones Online