Bt lyric 2100 User Guide from Telephones Online

BT Lyric 2100 – Edition 3.1 – 24.03.04 – 5762

User GuideBT LYRIC 2100

5762 BT Lyric 2100 UG [3.1] 2/6/04 3:31 pm Page 1

BT Lyric 2100 – Edition 3.1 – 24.03.04 – 5762

Section

Digital call quality with a range of up to 300 metresoutdoors and up to 50 metres indoors.

100 Name and number directory.

Caller Display* lets you see who is calling and keep trackof unanswered calls.

With Call Waiting*, when you are on a call a soft beepalerts you to another waiting call.

Register up to 5 handsets to the base without the needfor additional wiring, giving you a complete phonesystem on a single line.

* You must subscribe to your network provider’s Caller Display or Call Waitingservice for these features to work. A quarterly fee is payable.

Please note that this equipment is not designed for making emergencytelephone calls when the power fails. Alternative arrangements should be madefor access to emergency services.

Welcome…to your BT Lyric 2100 digital cordless telephone


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Section

This User Guide provides you with allthe information you need to get themost from your phone.

You must first set up your phonebefore you can use it. This doesn’ttake long and is easy to do. Justfollow the simple instructions on thenext few pages.

Need help?

If you have any problems setting up or using your BTLyric 2100, contact the Helpline on 0870 605 8047.

Alternatively, you may find the answer in ‘Help’ at theback of this guide.

Got everything?

BT Lyric 2100 handset

BT Lyric 2100 base unit

Mains power adaptor(Item code: 872260)

Telephone line cord

2 x NiMH AAArechargeable batteries

If you have purchased a BT Lyric 2100 multiplepack you will alsoreceive the following foreach additional handset.

BT Lyric 2000 handset

BT Lyric 2000 charger

Mains power adaptor(Item code: 021299)

2 x NiMH AAArechargeable batteries


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Getting startedLocation . . . . . . . . . . . . . . . . . . . . . .6Setting up . . . . . . . . . . . . . . . . . . . . .6

Getting to know your phoneHandset buttons . . . . . . . . . . . . . . . .8Handset display icons . . . . . . . . . . . . .9 Base . . . . . . . . . . . . . . . . . . . . . . . . .10Navigating the menus . . . . . . . . . . . .11Character map . . . . . . . . . . . . . . . . . .11Menu map . . . . . . . . . . . . . . . . . . . . .12

Using the phoneMake an external call . . . . . . . . . . . . .13Preparatory dialling . . . . . . . . . . . . . .13End a call . . . . . . . . . . . . . . . . . . . . . .13Receive a call . . . . . . . . . . . . . . . . . . .13Earpiece volume . . . . . . . . . . . . . . . .14Secrecy . . . . . . . . . . . . . . . . . . . . . . .14Handsfree . . . . . . . . . . . . . . . . . . . . .15Paging . . . . . . . . . . . . . . . . . . . . . . .16100 Name and number directory . . . . .16Store a name and number . . . . . . . . .16View and dial a name and number . . . .17Edit a name and number . . . . . . . . . .18Delete a name and number . . . . . . . . .18

Redial the last number called . . . . . . .19Redial a number from the redial list . . .19Copy a number from the redial list to the directory . . . . . . . . . . . . . . . . .20Delete a redial number . . . . . . . . . . . .21Delete all numbers from the redial list . . . . . . . . . . . . . . . . . . . . . .21

Base SettingsBase ringer volume . . . . . . . . . . . . . .22Base ringer melody . . . . . . . . . . . . . .22Dial mode . . . . . . . . . . . . . . . . . . . . .23Restore default settings . . . . . . . . . . .24

Handset SettingsKeypad lock . . . . . . . . . . . . . . . . . . . .25Set the time . . . . . . . . . . . . . . . . . . .25Handset ringer volume . . . . . . . . . . . .26Handset ringer melody . . . . . . . . . . . .26Handset warning tones . . . . . . . . . . . .27Auto answer . . . . . . . . . . . . . . . . . . .28Handset name . . . . . . . . . . . . . . . . . .28Handset language . . . . . . . . . . . . . . .29

BT Calling FeaturesCaller Display . . . . . . . . . . . . . . . . . . .30

4 In this guide


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5In this guide

Call list . . . . . . . . . . . . . . . . . . . . . . .30View and dial from the Calls list . . . . . .30Copy a Calls list number to the directory . . . . . . . . . . . . . . . . .31Delete a Calls list number . . . . . . . . . .32Delete the whole Calls list . . . . . . . . . .32Call Waiting . . . . . . . . . . . . . . . . . . . .33

Using additional handsetsRegistering your handset . . . . . . . . . .34Select a base . . . . . . . . . . . . . . . . . . .35De-register a handset . . . . . . . . . . . . .36Internal calls . . . . . . . . . . . . . . . . . . .36Transferring calls . . . . . . . . . . . . . . . .363-Way Call . . . . . . . . . . . . . . . . . . . . .37

Help . . . . . . . . . . . . . . . . . . . . . . . . .38

General informationSafety . . . . . . . . . . . . . . . . . . . . . . . .43Cleaning . . . . . . . . . . . . . . . . . . . . . .44Environmental . . . . . . . . . . . . . . . . . .44Guarantee . . . . . . . . . . . . . . . . . . . . .45Returning your phone . . . . . . . . . . . . .47How many telephones can you have? . . . . . . . . . . . . . . . . . . . . .47

R&TTE . . . . . . . . . . . . . . . . . . . . . . .48Declaration of Conformance . . . . . . . .49Connecting to a switchboard . . . . . . . .50Insert a pause . . . . . . . . . . . . . . . . . .50Recall . . . . . . . . . . . . . . . . . . . . . . . .50


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WARNINGDo not place your BT Lyric 2100 inthe bathroom or other humidareas.

The BT Lyric 2100 has a range of300m outdoors when there is aclear line of sight between the baseand the handset. When there is noclear line of sight between thehandset and the base, e.g. thebase is indoors and the handsets iseither indoors or outdoors, therange could be reduced to 50m.Thick stone walls will severelyaffect the range.

Signal strengthThe symbol on your handsetindicates when you are in range.When you are out of range a beepwill sound every minute.

IMPORTANTDo not connect the telephone lineuntil your handset is fully charged.

The base station must be pluggedinto the mains power at all times.

Location

You need to place your BT Lyric 2100 within 2 metres ofthe mains power socket and telephone socket so that thecables will reach.

Make sure it is at least 2-3 metres away from otherelectrical appliances to avoid interference.

Your BT Lyric 2100 works by sending radio signalsbetween the handset and base. The strength of thesignal depends on where you site the base. Putting it as high as possible ensures the best signal.

Setting up

1. Pull down the small battery compartment cover and slideoff. Remove the back lens. Insert the 2 x AAA NiMHbatteries supplied.

2. Replace the back lens by fitting the top into the grooveon the handset.

Getting started6

Which socket?

Power socket

Telephone line socket

Back lens

Battery cover


Whilst pressing down on the bottom of the back lens,position the two lugs on the battery cover so that theycan slide up the grooves of the handset. It will click intoplace.

3. Plug the mains power cord into the underside of the baseand into the mains power.The green Power/In use light comes on.

4. Place the handset on the base to charge for at least 24hours. The red Charging light comes on. When thehandset is fully charged the display shows the symbol.

5. After 24 hours, plug one end of the telephone line cordinto your BT Lyric 2100 base and the other end into thetelephone wall socket.

7Getting started

The red Charging light stays oneven when the batteries are fullycharged.

Talk/Standby timeUnder ideal conditions, fullycharged handset batteries shouldgive about 10 hours talk time or100 hours standby time on a singlecharge.

BATTERY LOW WARNINGIf the symbol is empty andflashing, and you hear a warningbeep every 10 -15 seconds, youwill need to recharge your handsetbefore you can use it.

Battery performanceTo keep your batteries in the bestcondition, leave the handset offthe base for a few hours at a time(after the initial 24 hour charge).

New NiMH batteries do not reachfull capacity until they have been innormal use for several days.Running the batteries right downat least once a week will help themlast as long as possible.

The charge capacity ofrechargeable batteries will reducewith time as they wear out, soreducing the talk/standby time ofthe handset. Eventually they willneed to be replaced. New batteriescan be obtained from the BT LyricHelpline 0870 605 8047.

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Lug Lug

Battery cover


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TUV

JKL

ABC

DEF

MNO

WXYZ

GHI

PQRS

Getting to know your phone8

Option buttonsLet you select options shown on

the display, page 11.

Talk / HandsfreePress to make or receive calls,

page 13.Also used to switch

handsfree on and off, page 15.

Keypad

Recall/Call Waiting/IntercomFor use with a switchboard/PBX

and BT Calling Features, page 50.For use with Call Waiting, page 33.Use to make internal calls, page 36.

Menu/Volume/Up and DownPress to access and scroll throughthe menu options, page 11.Use to adjust the handset volume,page 26.

End Call/ClearPress to end a call, page 13.Press and hold to exit the menuand return to standby.

Redial/PauseUse to redial any of the last 20numbers called, page 19.Press to enter a pause in anumber, page 50.

Handset buttons


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9Getting to know your phone

Handset nameThe handset name is displayed in standby mode.

Handset numberThe handset number is displayed in standby mode.

Battery levelsShows handset battery status. Scrolls when thehandset is charging in the base.

DirectorySelect icon to view the directory.

Calls list*Flashes to indicate new Calls list entries. The number of new entries is displayed above.

RangeDisplayed in standby mode to indicate handset is inrange of the base. Flashes if you go out of range.

Handset display icons – These are the symbols you will see on your handset’s screen.

*You must subscribe to your network provider’s Caller Display service for this feature to work.

09:30

Sec

Sec

Lyric 2100 HS1

Lyric 2100

HS1Ext

Ext

Int

Keypad lockDisplayed when the keypad is locked.

ExternalDisplayed when an external call isbeing received or in progress.

InternalDisplayed when an internal call isbeing received or in progress.

HandsfreeDisplayed when in handsfree mode.

SecrecyThe option to switch secrecy on.

02

02


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10 Getting to know your phone

Base

PagePress to page the handset,page 16.

Power/In use light(GREEN)

On when the power is on.

Flashes when the handsetis in use.

Charging light (RED)Comes on when thehandset is charging on the base.


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11

Navigating the menus

Your BT Lyric 2100 has an easy to use menu system.Each menu has a list of options, which you can see onthe menu map on the following page.

When the handset is switched on and in standby:

1. Press to open the main menu then press or toscroll to the menu option you want.

2. The buttons below the display allow you to selectoptions within each menu.

Character map

The following table shows you where each letter andpunctuation character can be found. This will be helpfulwhen storing a name in the directory, see page 16.

Menu

Getting to know your phone

Select the option displayed bypressing the button underneath it.

Exit or go back one level in the menuPress to go back one level or press and hold to return to standby.

If no buttons are pressed for 30seconds, the handset reverts tostandby automatically.

Button Upper Lowercase case

@-1 @-1

ABC2 abc2

DEF3 def3

GHI4 ghi4

JKL5 jkl5

MNO6 mno6

Button Upper Lowercase case

PQRS7 pqrs7

TUV8 tuv8

WXYZ9 wxyz9

,.* ,.*

Space + & 0 Space + & 0

# #


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12

Menu map

HHaannddsseett SSeettttiinnggss

Time Setting

Handset Ringer Volume

Handset Ringer Melody

Auto Answer

Handset Name

Language

Warning Tones

Base Settings

Base Ringer Volume

Base Ringer Melody

PIN Code

Dial Mode

Restore Settings

RReeggiissttrraattiioonn

Register Base

Select Base

De-Register Handset

Getting to know your phone


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Make an external call

1. Lift the handset and press .

The green In Use light on the base flashes and the Ext icon is displayed.

2. When you hear the dialling tone, dial the number you want.

Preparatory dialling

1. First enter the number to be dialled. The number is shown on the display.

2. Press to dial the number. The display shows Dialling.

End a call

1. Press .

Or

Place the handset back on the base.

Receive a call

When the phone rings External Call is displayed.

1. If your handset is on the base, pick it up to answer the call.

Call timerYour handset will automaticallytime the duration of all externalcalls. The handset display showsthe call duration both during andfor a few seconds after your call.

Press to delete any incorrectdigits

The symbol on the displayindicates when you are in range ofthe base. If the symbol flashes andyou hear a warning beep, you areout of range and will need to movecloser to the base.

Caller DisplayIf you have subscribed to yournetwork’s Caller Display service,the caller’s number (or name ifstored in the directory) isdisplayed. See page 30 for moreinformation.

Auto answerAs long as you have auto answerset to ON you can just pick thehandset up off the base to answerthe call. If you have switched it off,you will need to press the .Auto answer is the default setting.

Using the phone 13


If auto answer is set to off, you willneed to press at all times, seepage 28.

Or

If your handset is off the base, press .

Earpiece volume

During a call you can adjust the volume of theearpiece/handset receiver.

1. Press or to increase or decrease the volume.

As you increase or decrease the volume, the boxes onthe display show the volume level.

Maximum volume

Mid volume

Minimum volume

Secrecy

During a call, you can talk to someone nearby withoutyour caller hearing.

1. Select Sec option.Secrecy On appears in the display and your caller is puton hold and cannot hear you.

2. Select Off option again to return to your caller.

14 Using the phone

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HandsfreeHandsfree lets you talk to your caller without holding the handset. It also enables other people in the room tolisten to your conversation over the loudspeaker.

Make a call in handsfree

1. Dial the number then press .

2. Press again. The icon is displayed and you hearyour call over the loudspeaker.

3. Press to end the call.

Answer a call in handsfree

When the phone rings:

1. Press twice. The call is transferred to the loudspeaker.

Switch to handsfree during a call

During a call:

1. Press . The call is transferred to the loudspeaker.


15Using the phone

During a handsfree call, press or to change the volume.

To switch handsfree off and return to the handset at any time,press .

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Paging calls cannot be answeredby a handset.

The paging ring will stopautomatically after one minute if no button is pressed and yourhandset will return to standby.

Entering namesUse the keypad letters to enternames, e.g. to store TOM:Press once to enter T.Press three times to enter O.Press once to enter M.

Writing tipsPress CLEAR to delete the lastcharacter or digit. Select A-a option to switchbetween upper and lower case.Press to insert a space.Use , , and for otherpunctuation characters, see page 11for full character map.

You MUST enter a name and anumber, otherwise the display willshow Error and then return to thenumber entry display.

PagingYou can alert a handset user that they are wanted orlocate a missing handset.

1. Press on the base. The paged handset(s) rings

2. Press to stop the paging ring

Or

Press any button on the handset.

100 Name and Number DirectoryYou can store up to 100 names and numbers in theDirectory. Names can be up to 13 characters long andnumbers up to 20 digits.

There is a character map on page 11 to help you whenentering names.

Store a name and number

1. Select option, then New option.Enter Name is displayed.

2. Enter the name using the keypad.

3. Select OK option to confirm.Enter Number is displayed.

Page

Page

16 Using the phone

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To search alphabeticallyPress the relevant keypad button,e.g. for TOM, press 8 then scrollthrough the entries under T.

4. Enter the telephone number. (Enter the full telephonenumber including the dialling code if you subscribe to aCaller Display service and want the name of your callerdisplayed instead of the number.)

5. Select OK option to confirm.

6. The handset ringer melody options are displayed. Use theor to scroll through the options. You will hear a

sample melody. Press Save to confirm the setting.Display shows Entry Saved.

7. Press and hold to exit and return to standby.

View and dial a name and number

1. Select option.The first directory entry is displayed.

If there are no entries stored Directory Empty will bedisplayed.

2. Use or to scroll and find the entry you want orsearch alphabetically.

3. Press button to dial the displayed number.

17Using the phone

The ringer melody option meansthat when you receive a call from a number stored in your directorythe ringtone you choose will beplayed.

To enter a pause in a directorynumber, press the button.

For more information on pauses,see page 50.

LNR

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BT Lyric 2100 – Edition 3.1 – 24.03.04 – 5762

Edit a name and number


2. Use or to scroll and find the entry you want toedit or search alphabetically.

3. Select Edit option.Edit Name and the name is displayed.

4. Press to delete any incorrect characters, then enternew ones and select OK option to confirm. Edit Number is displayed.

5. Press to delete any incorrect digits, then enter newones and select OK option to confirm.




Delete a name and number


2. Use or to scroll and find the entry you want orsearch alphabetically.

18 Using the phone


3. Select Del option. Delete Entry? is displayed.

4. Select Del option to confirm.Entry Deleted is displayed and you hear a confirmationbeep.


RedialThe last 20 telephone numbers called are saved to aredial list. You can then select any of the numbers toredial, delete or copy to the directory.

Redial the last number called

1. Press , wait for the dialling tone then press .The last number you called is displayed and dialled.

Redial a number from the redial list

1. Press . The last number called is displayed.

2. Use or to scroll through the redial list to thenumber you want.

3. Press to redial.

LNR

LNR

19Using the phone

If you decide not to delete, selectSave option.

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If the number is stored in theDirectory and a name/numbermatch is found, the name will bedisplayed instead.

You will not be able to copy anumber to the Directory if theDirectory is already full. If you tryto, the display will showDirectory Full. You will need todelete a number in the Directoryfirst, see page 18.

The copy option will not bepresented if the redial numberalready appears in the directory.


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Copy a number from the redial list to the directory


2. Use or to scroll to the number you want thenselect Copy option. Enter Name is displayed.

3. Enter a name using the keypad (as shown on page 16)then select OK option.

Enter Number is displayed.

4. Edit the number if you need to then select OK option to confirm.




LNR

20 Using the phone

Press to delete any unwanteddigits and then enter new ones.


Delete a redial number


2. Use or to scroll to the number you want thenselect Del option. Delete Entry? is displayed.

3. Select Del option to confirm.Entry Deleted is displayed.


Delete all numbers from the redial list


2. Press and hold Del option for 3 seconds.Delete Whole Redial List? is displayed.

3. Select Del option to confirm.Redial List Deleted is displayed.

LNR

LNR

21Using the phone

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BT Lyric 2100 – Edition 3.1 – 24.03.04 – 5762

Base ringer volume

The base has 5 ringer volume settings: Off or 1 to 4. The default setting is 4.

1. Press or until Base Settings is displayed thenselect OK option.

2. Base Ringer Volume is displayed, select OK option.

3. The current setting is highlighted. Press or tohighlight the volume you require.

4. Select OK option and you will hear a confirmation tone.


Base ringer melody

The base has 3 ringer melodies to choose from: 1, 2and 3.


2. Press or until Base Ringer Melody is displayedthen select OK option.

3. The current melody is highlighted. Press or tohighlight the melody you want.



Base settings

You will hear a sample ring for allsettings (except off).

You will hear a sample ring of eachmelody on each button press.

22


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Dial mode


2. Press or until Dial Mode is displayed then selectOK option.

3. The current setting is highlighted. Press or tohighlight the dial mode you require.



Base settings


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Restore default settings

You can restore your BT Lyric 2100 to its default(original) settings. Please note this will delete yourphonebook, redial and calls list.


2. Press or until Restore Settings is displayed,then select OK option to confirm. PIN code? is displayed.

3. Enter your PIN code and press OK. The handset powerswitches off and the base will beep then the handset willreturn to the standby display.

Base settings

Default settings

Earpiece Volume 3

Handset and Base Ringer Volume 4

Handset and Base Ringer Melody 1

PIN code 0000

Handset Name Lyric 2100

Handset Language English

Key Tones ON

Low Battery Tone ON

Out of Range Tone ON

Auto Answer ON

Dial Mode Tone

Pause after dialling line 3 Seconds

Phonebook Empty

Redial List Empty

Calls List Empty


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If you press any button while thekeypad lock is on, the display willshow Press Unlock thenfor 2 seconds and then returns to standby.

IMPORTANTIf the keypad is locked you willNOT be able to dial the emergencynumbers 999 and 112

If you subscribe to a Caller DisplayService from your network providerthe time will be set when youreceive your first call.

Keypad lock

You can lock the keypad so that it cannot be usedaccidentally while carrying it around.

To lock the keypad:

1. Press then press and hold . Display will show.

To unlock the keypad:

1. Press then press . The display will return tostandby.

Set the time

1. Press or until Handset Settings is displayedthen select OK option.

2. Time Setting is displayed, select OK option.The first digit is highlighted.

3. Enter the current time in 24 hour format, e.g. 09:24,then select OK option. You will hear a confirmation tone.


Unlock

Unlock

Handset settings 25


26

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Handset ringer volume

The handset has 5 ringer volume settings: Off and 1–4where, 1=low and 4=high. The default setting is 4.


2. Press or until Handset Ringer Volume isdisplayed then select OK option.

3. Use the or to choose between External Volumeor Internal Volume. Press OK.

4. The current setting is highlighted. Press or tohighlight the volume you require.



Handset ringer melody

The handset has 5 ringer melodies to choose from: 1-5.


2. Press or until Handset Ringer Melody isdisplayed then select OK option.

3. Use the or to choose between External Melodyor Internal Melody, press OK.

Handset settings

You will hear a sample ring for allsettings (except Off).

You will hear a sample ring on eachbutton press.


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If you switch the handset key tonesoff, you will not hear anyconfirmation tones when alteringsettings.

4. The current melody is highlighted. Press or tohighlight the melody you want.



Handset warning tones

Your BT Lyric 2100 allows you to set beeps/warningtones to alert you to various situations.

You can set a confirmation beep to sound each time akeypad button is pressed and you can set a warning beepto sound when the batteries are low or when yourhandset goes out of range.


2. Press or to select either Key Tones, BatteryLow Tone or Out Of Range Tone then select OK option.

3. The current setting is highlighted. Select either the Offor On option and you will hear a confirmation tone.


Handset settings


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Auto answer

If you set Auto Answer to ON, when you receive anincoming call and the handset is in the base, you can pick it up to answer the call. You do not need topress .


2. Press or until Auto Answer is displayed thenselect OK option.

3. Select either the Off or On option.You will hear a confirmation tone.


Handset name

You can give your handset a name to personalise if youare using more than one handset. The maximum numberof characters is 10.


2. Press or until Handset Name is displayed thenselect OK option.

3. Press to delete unwanted characters and enter anew name using the keypad.

Handset settings


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Handset language

You can change the language that is shown on yourhandset display. The available languages include English,Français, Deutsch, Italiano and Espanol.


2. Press or until Language is displayed then selectOK option.

3. Press or to select the language you want.



Handset settings


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Caller DisplayIf you have subscribed to a Caller Display Service, youwill be able to see your caller’s number on your handsetdisplay (provided it is not withheld) prior to answeringthe call.

If your caller’s name and number are stored in theDirectory and a name/number match is found, you willsee the caller’s name on the display instead.

Calls listThe Calls list holds up to 30 telephone numbers and theyare stored in the order they were received. The caller’sdetails are stored in the Calls list whether you answeredthe call or not. If a call is received when the list is full, theoldest entry will be deleted automatically.

When a new call is received in the Calls list the iconwill flash on the display and the calls counter shows howmany new calls you have received.

View and dial from the Calls list

1. Select option.The most recently received number or name is displayed.New is displayed when a call is new (has not yet beenviewed).

BT Calling FeaturesIMPORTANTTo use Caller Display you must firstsubscribe to the service from yournetwork provider. A quarterly fee ispayable. For more information onBT Calling Features call BT free on0800 800 150.

It may take a couple of seconds forthe display to show the telephonenumber or name for an incomingcall. The display will initially displayExternal Call followed by thenumber.

30


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See ‘Entering names’ and ‘Writingtips’ on page 16.

If you need to edit the number, useto delete any unwanted digits,

then enter new ones.

2. Use or to scroll through the list.

3. To dial a displayed number, press .The number will be dialled automatically and the displaywill show Dialling.

Or, Press and hold to exit and return to standby.

When all new calls have been viewed New will disappearand the call counter will return to 00.

Copy a Calls list number to the directory

1. Select option. The most recently received number orname will be shown.

2. Use or to scroll through the list to the numberyou want.

3. Select Copy option, Enter Name is displayed.

4. Enter a name using the keypad, then select OK option.

5. Edit Number is displayed.

6. Select OK option to confirm. Entry Saved is displayed.

7. The handset ringer melody options are displayed, use the or to scroll through the options. You will heara sample melody, press Save to confirm the setting.Display shows Entry Saved.


BT Calling Features


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Delete a Calls list number


2. Use or to scroll through the list to the numberyou want.

3. Select Del option.Delete Entry? Is displayed.

4. Select Del option again to confirm.Entry Deleted is displayed and then the next entry inthe Calls list.


Delete the whole Calls list


2. Select and hold Del option for 2 seconds.Delete Whole Calls List? is displayed.

3. Select Del option again to confirm.Calls List Deleted is displayed and then the standby screen.

BT Calling Features




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IMPORTANTTo use Call Waiting you must firstsubscribe to the service from yournetwork provider.

A quarterly fee is payable. For more information on BT CallingFeatures call BT free on 0800 800 150.

The Call Waiting beep is notaudible to the person you arespeaking to.

Call WaitingWith Call Waiting, during a call, if another caller is tryingto reach you, you will hear a soft beep every 5 seconds.

If you have also subscribed to a Caller Display Service,the caller’s number (or name if stored in the Directory)will be shown on the display for 20 seconds, after thistime the display will return to your first caller’s details.

Instead of the engaged tone, the second caller will hearan announcement to hold as you are aware that they arewaiting.

To use Call Waiting

To answer the second call, without disconnecting fromyour first caller:

1. Press . The first caller will be put on hold.

2. Press again to return to the first caller, and then pressit each time you want to switch between the two callers.

To disconnect the first call:

1. Press to end the call with the first caller. The handsetwill then ring.

2. Press again and continue your conversation with thesecond caller.

R

R

BT Calling Features


BT Lyric 2100 – Edition 3.1 – 24.03.04 – 5762

You must charge your additionalhandset for 24 hours beforeregistering it.

You must register your BT Lyric2000 additional handset before itcan be used with your BT Lyric2100 base.

You can use up to five BT Lyric 2000 additional handsetswith your BT Lyric 2100 to extend your phone systemwithout needing to install extension sockets for each newphone.

Your BT Lyric 2100 handset can also be registered to up to 4 other bases. You can then select the base youwould prefer to use.

Each additional handset is supplied with its own chargerand user guide, but the following information will tell youhow to register and use an additional handset with yourBT Lyric 2100.

Registering your handset

At the base:

1. Press and hold for 10 seconds, until you hear abeep, then release it.

At the handset:

2. Press or until Registration is displayed, thenselect OK option.

3. Press or until Register Base is displayed, thenselect OK option.

4. Press or to scroll and select a base (1 – 4), thenselect OK option.

Page

Using additional handsets34


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5. Enter your 4 digit PIN.

The display shows, e.g. Search 2 (for base 2) and theicon flashes.

When the base is located, your handset display will beupdated with the handset number for the selected base.

Select a base

If your BT Lyric 2100 handset is registered to more thanone base, you can select which base to use. Alternatively,if you select Auto your handset will automatically selectthe base with the best reception.


2. Press or until Select Base is displayed, thenselect OK option.

3. Press or to select a base (1 – 5 or Auto) thenselect OK option.


Using BT Lyric 2000 additional handsets

Default PIN is 0000.


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You cannot de-register the handsetyou are using.

If you want to cancel the calltransfer, press .

De-register a handset


2. Press or until De-Register Handset is displayed,then select OK option.

3. Enter your 4 digit PIN, then select OK option.

4. Press or to select a handset (1 – 5) then selectOK option.

Once de-registered the display will show Handset NotRegistered.

Internal calls

If you have more than one handset registered to thebase, you can make internal calls between handsets.

1. Press Int Internal Call to Handset is displayed.

2. Press the handset number (1-5) you want to call thenpress OK.


Transferring calls

You can transfer an external call to another handsetregistered to the base.



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During your call:

1. Press and hold . Your external caller will be put onhold and will hear a tone. Transfer To Handset isdisplayed.

2. Enter the handset number that you want to transfer thecall to and then press OK. The called handset will ringand the display shows Internal Call Handset X.

At the called handset, the user can press to answerthe call.

If the call is not answered within 100 seconds the originalhandset will ring.

3-Way Call

1. Press and hold . Your external caller will be put onhold and will hear a tone.Transfer To Handset is displayed.

2. Enter the internal handset number that you want to holdthe 3-way call with, then select OK option.

3. When the internal handset user answers, select Conoption to begin the 3-way call.

4. Press to finish the 3-way call.

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BT Lyric 2100 – Edition 3.1 – 24.03.04 – 5762

HelpNew batteries should berechargeable: Nickel Metal Hydride(NiMH), size AAA, capacity600mAh.

Spare rechargeable batteries areavailable from the BT Lyric Helpline0870 605 8047.

WARNINGDo not immerse batteries in wateror throw them into a fire, ordispose of them with ordinarydomestic refuse.

BT accepts no responsibility fordamage caused to your BT Lyric2100 by using any other types ofbatteries.

Replacing the handset batteriesAfter a time, you may find that the handset batteries arerunning out of charge more quickly. This is a standardsign of wear and the batteries will need replacing.

1. Pull down the small battery compartment cover and slideoff. Remove the back lens.

2. Take out the old batteries and replace with 2 new ones,then replace the battery compartment cover and back lens.

General

Phone does not work

Have you installed the batteries correctly? See pages 6-7.

Check that the mains power is correctly connected.

No dial tone

Is the telephone cord of the base plugged into the phonesocket?


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Cannot dial out or receive calls


The batteries may need recharging.

Has there been a power cut? If so, place the handsetback on the base for 10 seconds and try again. If it stilldoes not work disconnect the batteries and mains powerfor 10 minutes, then reconnect and try again.

You have a dial tone, but the phone will not dial out

You may need to change the dial mode from tone topulse, see page 23.

If you are connected to a switchboard, check whetheryou need to dial an access code.

Handset does not ring

The ringer volume may be switched off, see page 26.


Make sure the handset is registered to the base, seepage 34.

Help


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No display

The batteries may be flat, dead or incorrectly inserted.Recharge or replace the batteries.

icon flashes

Is the handset registered correctly to the base, see page 34.


Check that the handset is within range of the base.

icon flashes

The batteries are low, place the handset on the base torecharge.

icon not scrolling

Try cleaning the charging contacts.


You hear the busy tone when you press

Make sure the handset is in range of the base.

Another handset may be in use.

Help


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No Caller Display number/name displayed

Have you subscribed to a Caller Display service from yournetwork provider, see page 30.

The caller may have withheld their number.

An exact name/number match was not found in yourDirectory. Check that you have stored the full STDdialling code.

Cannot register a handset to a base

You can register a total of 5 handsets to your BT Lyric2100 base and you can register your BT Lyric 2100handset to up to 5 bases. Check that you have notexceeded the limits.

Check that you have entered the correct PIN number(default PIN 0000).

Check that you are at least one metre away from otherelectrical equipment to avoid interference whenregistering.

Base unit does not ring, but the lights are on

Have you connected the telephone line correctly?

Is the base ringer set to off?

Help


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Customer HelplineIf you are still experiencingdifficulties please call the BT LyricHelpline on 0870 605 8407.

You may have a faulty line or socket. Try using anothersocket or line. Call BT on 151 if you still experienceproblems.

Base charging light not working

Try cleaning the charging contacts on the base.


Buzzing noise on my phone or on other electricalequipment nearby

Sometimes your BT Lyric 2100 can interfere with otherelectrical equipment if it is placed too close. It isrecommended that you place your BT Lyric 2100 at leastone metre away from electrical appliances or metalobstructions to avoid any risk of interference.

Help


BT Lyric 2100 – Edition 3.1 – 24.03.04 – 5762

Safety Only use the power supply included with the product.Using an unauthorised power supply will invalidate yourguarantee and may damage the telephone. The itemnumber for the mains power supply used with the base is872260. If you have purchased a BT Lyric 2100 multiplepack, the item code for the charger mains power supply is 021299.

Use only the approved rechargeable batteries supplied.Spare rechargeable batteries are available from the BT Lyric Helpline on 0870 605 8047.

Do not open the handset (except to replace the handsetbatteries) or the base. This could expose you to highvoltages or other risks. Contact the Helpline on 0870605 8047 for all repairs.

Radio signal transmitted between the handset and basemay cause interference to hearing aids.

It is recommended that advice from a qualified expert besought before using this product in the vicinity ofemergency/intensive care medical equipment.

It is recommended that if you have a pacemaker fittedyou check with a medical expert before using thisproduct.

General informationIMPORTANTThis equipment is not designed formaking emergency telephone callswhen the power fails. Alternativearrangements should be made foraccess to emergency services.

This product is intended forconnection to analogue publicswitched telephone networks andprivate switchboards in the UnitedKingdom.

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General information

Your product may interfere with other electricalequipment, e.g. TV and radio sets, clock/alarms andcomputers if placed too close. It is recommended thatyou place your product at least one metre away fromsuch appliances to minimise any risk of interference.

Never dispose of batteries in a fire. There is a serious riskof explosion and/or the release of highly toxic chemicals.

Cleaning

Clean the handset and base with a damp (not wet) cloth,or an anti-static wipe. Never use household polish as thiswill damage the product. Never use a dry cloth as thismay cause a static shock.

Environmental

Do not expose to direct sunlight.

The product may heat up when the batteries are beingrecharged or during prolonged periods of use. This isnormal. However, we recommend that to avoid damageyou do not place the product on antique/veneered wood.

Do not stand your product on carpets or other surfaceswhich generate fibres, or place it in locations preventingthe free flow of air over its surface.


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Do not submerge any part of your product in water anddo not use it in damp or humid conditions, such asbathrooms.

Do not expose your product to fire, explosive or otherhazardous conditions.

There is a slight chance that your phone could bedamaged by an electrical storm. We recommend thatyou unplug the power and telephone line cord from thebase for the duration of the storm.

GuaranteeYour BT Lyric 2100 is guaranteed for a period of 12months from the date of purchase.

Subject to the terms listed below, the guarantee willprovide for the repair of, or at BT’s or its agent’sdiscretion, the option to replace the BT Lyric 2100 or any component thereof, (other than batteries), which isidentified as faulty or below standard, or as a result ofinferior workmanship or materials. Products over 28 daysold from the date of purchase may be replaced with arefurbished or repaired product.

General information


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The conditions of this guarantee are:

The guarantee shall only apply to defects that occurwithin the 12 month guarantee period.

Proof of purchase is provided.

The equipment is returned to BT or its agent asinstructed.

This guarantee does not cover any faults or defectscaused by accidents, misuse, fair wear and tear, neglect,tampering with the equipment, or any attempt atadjustment or repair other than through approvedagents.

This guarantee does not affect your statutory rights.

Within the 12 month guarantee period:

Prior to returning your product, please read the Helpsection beginning on page 38 or contact the Helpline on0870 6058047 for assistance. In the unlikely event of adefect occurring, please follow the Helpline’s instructionsfor replacement or repair.

Outside of the 12 month guarantee period:

If your product needs repair after the guarantee periodhas ended, the repair must meet the approval

General information


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BT Lyric 2100 – Edition 3.1 – 24.03.04 – 5762

requirements for connection to the telephone network.We recommend that you contact BT’s approved repairagent TecLogic on 01672 564444 or a local qualifiedrepairer.

Returning your phone

If the Helpline is unable to remedy your problem they will ask you to return the product. Where possible, packthe product in its original packaging. Please rememberto include all parts, including the line cords, powersupply units and the original batteries. (Please note thatwe cannot take responsibility for goods damaged intransit.) Please obtain and keep proof of posting fromthe Post Office.

Technical information

How many telephones can I have?

All items of telephone equipment have a RingerEquivalence Number (REN), which is used to calculatethe number of items which may be connected to any one telephone line. Your BT Lyric 2100 has a REN of 1.A total REN of 4 is allowed. If the total REN of 4 isexceeded, the telephones may not ring. With different

General information


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telephone types there is no guarantee of ringing, evenwhen the REN is less than 4.

Any additional handsets and chargers that you registerhave a REN of 0.

Only use approved base mains power supply, item code:872260.

If you have purchased a BT Lyric 2100 multiple pack, theitem code for the charger mains power supply is 021299.

Only use approved batteries.

These products are available from the BT Lyric 2100Helpline 0870 605 8047.

R&TTEThis product is intended for use within the UK forconnection to the public telephone network andcompatible switchboards.

This equipment complies with the essential requirementsfor the Radio Equipment and TelecommunicationsTerminal Equipment Directive 1999/5/EC.

General information

For your records

Date of purchase:

Place of purchase:

Serial number:

For guarantee purposes proof ofpurchase is required so pleasekeep your receipt.


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Declaration of ConformanceHereby, Suncorp Technologies declares that this BT Lyric2100 is in compliance with the essential requirementsand other relevant provisions of Directive 1999/5/EC.

The Declaration of Conformance for the BT Lyric 2100 ispublished on the website:http://www.suncorptech.com/bt

General information

BT accessories and replacement items

For a full range of accessories andreplacement items for BT productsplease call 0870 240 5522, or visit:


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Connecting to a switchboardThis product is intended for use within the UK forconnection to the public telephone network andcompatible switchboards, which support tone and pulsedialling and timed break recall.

If in doubt please consult your service provider.

Inserting a pause

With some switchboards, after dialling the access codeyou may have to wait for a moment while theswitchboard picks up an outside line so you will need toenter a pause in the dialling sequence.

Press to insert a pause (P) before entering thetelephone number.

You may also need to enter a pause when storinginternational numbers or charge card numbers.

Recall

You may need to use the recall function if you areconnected to a switchboard/PBX (Private BranchExchange), contact your PBX supplier for furtherinformation. The recall function is set to timed breakrecall and is also used for BT Calling Feature.

LNR

General information


BT Lyric 2100 – Edition 3.1 – 24.03.04 – 5762

Offices worldwide

The telecommunications services described in this publicationare subject to availability and may be modified from time to time.Services and equipment are provided subject to BritishTelecommunications plc’s respective standard conditions of contract. Nothing in this publication forms any part of any contract.

© British Telecommunications plc 2004.Registered Office: 81 Newgate Street, London EC1A 7AJ.Registered in England No. 1800000.BT Lyric 2100 Issue 1 (03/04) 3.1Designed and produced by The Art & Design Partnership Ltd.Printed in China.

Visit us at www.bt.com


Technology

Bt lyric 2100 User Guide from Telephones Online