Driving the Development of a Presidential Campaign (and more) in JIRA and Confluence - Joseph Yuska

#atlassian

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JOE YUSKA • DIRECTOR OF QA • BLUE STATE DIGITAL • @JYUSKA

Driving A Presidential campaign (and more) in JIRA and Confluence:

Adapting processes and tools in 2012

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Anatomy Of A Campaign

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There is no excitement anywhere in the world, short of war, to match the excitement of the American presidential campaign.

Theodore White

”

“

Campaign Differences

OFA

Blue S ta te D ig i ta l

Other Vendors

Campaign Differences

OFA Blue S ta te

Other Vendors

Scaled Right Up

• Moore’s Law •  Not doubled, exponential

• New Technology •  Social Media

•  Immediate turnaround

•  Big Data

• BSD also larger •  Larger dev team

•  QA

•  Mature Platform

•  Many other clients

•  Using JIRA and Confluence

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7 months – 4 developers, 1 QA

1,187

Bugs, Enhancements, Tasks

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Average Open Time

12 Days Bugs, Enhancements, Tasks

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Facing New Challenges

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Communicat ion / Vis ibi l i ty

Challenges

• Many stakeholders •  Campaign executives •  Blue State Tech Team •  OFA tech teams •  Integrated vendors •  Campaign admin users (over 1100)

• Communication issues •  Diverse channels •  Mostly email •  Internal resources not shareable

• Channels Of Communication •  Email is the common approach between different orgs •  Closed channel & sometimes slow •  Many threads about the same thing

Approaches

• Channels Of Communication •  Email is the common approach between different orgs •  Closed channel & sometimes slow •  Many threads about the same thing

Approaches

• Need to be reactive and fast •  Campaign needs are immediate •  Bug Free Zones!

Approaches

• On-site presence •  Engineers and support in

Chicago •  Many former Blue State

employees

Approaches

Solutions

• JIRA • Open up a JIRA project to the client

Solutions

Solutions

• JIRA •  Labels

•  Custom Fields

•  Filters galore

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Automated Updates

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Automated Updates

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Macro’d exporting

Solutions




• Confluence

Solutions




• Confluence •  Dashboards as pages

•  Technical details and notes

•  Project outlines and specs

Solutions

• Chat rooms •  In 2012, was Campfire

•  Now HipChat (which really does do more)

•  Alerts, Webhooks, and APIs

•  Scripts announced changes, commits and errors

•  Scripts read filter results and announced results

Solutions

• Bots! •  Provided extended comms

•  Interactive, responsive

•  Fun

• Open rooms for client access •  Firefighting

•  Questions

Solutions

• Bots! •  Provided extended comms

•  Interactive, responsive

•  Fun

• Open rooms for client access •  Firefighting

•  Questions

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• If you use the Chaper Title with

sections system, you can place

a lozenge at the top of the page

to indicate the section, like this

example

• Use this only if it’s important to

remind people of where they’re

at in the Chapter sequence.

Communicat ion / Vis ibi l i ty

Solutions

• Many stakeholders •  Personal contact •  Tools in sync •  Always accurate reporting

• Communication issues •  Integrated channels •  Still a lot of email •  Bots!

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• If it’s important for the

audience to remember where

they are in the chapter

sequence and see forward /

backward, use this slide for

chapter titles. Move the white

lozenge style to whichever

section you’re introducing

Managing Speed Of Projects

Rapid Turnaround On Features



CLIENT AND OTHER DEV

Quicker Releases

Increased Speed

Increased Complexity

Increased Risk

Lessons Learned

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Flexibility

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Flexibility

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Flexibility

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Flexibility

Streamlining Work

• Workflows •  Modified workflows to match

project process

• Releases •  2 week cycle to twice weekly

•  Automated testing infrastructure

•  Increased JIRA/Bamboo integration

• JIRA Agile •  All projects moved

•  Adopted use outside of just technology

•  Adopted Zephyr for test cases

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A few words on HipChat

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• If you have short reminders or

highlights that you want people

to tweet, use this. •  Support the rapidly changing needs of a campaign

•  Maintain visibility and immediate data communications

•  Adapt to the changes, and keep the good stuff •  Looking forward to 2016

Key takeaways: #atlassian

Thank you!

JOE YUSKA • DIRECTOR OF QA • BLUE STATE DIGITAL • @JYUSKA

Software

Driving the Development of a Presidential Campaign (and more) in JIRA and Confluence - Joseph Yuska