24 marketing deck

JUNE 2011SEPTEMBER 2011

WEST COAST1450 Frazee Road

Suite 301San Diego, CA 92108

EAST COAST13155 SW 42nd Street

Suite 200Miami, FL 33175

SOUTH EAST970 Peachtree Industrial Blvd.

Suite 204Suwanee, GA 30024

COMPREHENSIVE END-TO-END DEFAULT AND ASSET MANAGEMENT SOLUTIONSEARLY STAGE DELINQUENCY THROUGH REO ASSET MANAGEMENT24 Asset’s fiscally and socially responsible business processes are rebuilding communities and hope nationwide

PROPRIETARY AND CONFIDENTIAL 1

EXECUTIVE SUMMARY

24 Asset Management Corp. (“24 Asset”) is a full-spectrum default and asset management company providing industry

leading services and solutions. 24 Asset’s seasoned, erudite, and strong management team has over 100 years of

management experience in the asset loss mitigation, REO asset management, accounts receivable, default management,

and component servicing space. This certified Minority Business Enterprise (MBE) has been streamlining business

processes for Client partners such as financial institutions, GSE’s, banks, loan servicing firms, and mortgage companies

with nationwide business solutions.

Innovative solutions and comprehensive services are leveraged from core technical competencies. A recognized

industry leader, 24 Asset’s focus is on delivering top quality asset and default management services in a centralized

environment to maximize the Client’s return on investment through an amalgamation of responsive, flexible, and

personalized services at competitive prices.


COMPREHENSIVE END-TO-END BUSINESS SOLUTIONS

24 Asset offers a full-suite of established nationwide services, exceeding the offerings of other collection, loss

mitigation, and asset management companies.

Service 24 Other Collection Agencies

Other Loss Mitigation Companies Law Firms

Mortgage Servicing (1)

Contact Management

Collections/Repayment

Skip Tracing

Field Services: Property Inspections,BPOS, Valuations, PropertyPreservation

Mortgage Loss Mitigation:Forbearance. Refinancing, Short Sale,Deed in Lieu, Cash for Keys

Foreclosure Management

REO Asset Management

Mortgage Originations

Portfolio Advisory Services

Attorney Network Management

(1) Performed through strategic partnerships with valued servicing partners. () Few companies offer the noted services.


CORPORATE HIGHLIGHTS

Experience

• Master Servicing capabilities with access to hundreds of market tested professionals and vendors

• Unique short sale and REO processes that reduce sale timelines and decrease overall loss severity

• Experienced, trained, multi-lingual representatives answer questions and follow-up relative to loan modification terms

• Nationwide field services network manages collateral inspections and face-to-face borrower outreach

• Knowledgeable underwriters document and qualify borrowers for mortgage workout programs

Compliance

• Certified minority owned and managed company licensed, bonded, and fully-insured nationwide

• Ongoing FDCPA and teleservices compliance training, certification, and performance evaluations

• SAS 70/SSAE16 certified colocation facility to ensure data security

• All calls are recorded, archived for a minimum of one (1) year, and randomly sampled for quality control and training

Technology

• State-of-the-art servicing platform successfully blends multiple business lines (collections, debt purchasing, borrower

outreach, skip tracing, loss mitigation, asset management) into an advanced user friendly platform

• Stress tested REO technology platform

• Robust reporting capabilities at the loan level available daily, weekly, monthly, and quarterly


CUSTOMIZED SOLUTIONS

24 Asset offers a highly effective combination of services to provide a complete collections and loss mitigation

solution. Servicers and investors are presented with the unique opportunity to increase efficiency and revenue.

Nationwide LicensingLicensed, bonded, and fully-insured inall 50 states

Certification/ComplianceRegular verification and system updatesto exceed all certification andcompliance regulations

Customized WorkflowsCustomized resolution workflows toachieve campaign goals and comply withClient work standards

Call Recording & MonitoringAll calls are recorded and filed for aminimum of one (1) year. Dailymonitoring includes: deceased, BK,credit bureau, etc.

Quality AssuranceRepresentative training, scorecards, callrecording and review, and accountauditing

Predictive DialerIncreases representative productivityand effectiveness

Customized ReportingReporting can be customized toservicer/investor criteria for broadcampaign reports or seat levelproductivity reports

Automated MessagingAutomated and custom messagingsystem allows for unlimited agent-lesscalls to increase borrower response andconnectivity

Field ServicesNationwide door knock service availableto establish contact with the borrower.BPO and property valuations andproperty preservation.

Property InspectionsHighly valuable in determining thestatus of the property and the borrower’sintentions

Payment ProcessingFull capability to take payments fromborrowers on behalf of theservicer/investor through varyingpayment methods

Portfolio Advisory ServicesAcquisition and sales consulting,valuations and analytics, post salesupport, and Master Servicing solutions


Analytics

• Analyze borrower status

• Sort and prioritize borrowers

• Queue workout solutions

• Board loan data

Collections

• Call campaigns• Sort and

prioritize borrowers

• Queue workout solutions

• Data integrity validation and QC

Aggregation

• Receive workout packages from borrowers

• Image and index documentation

• Income / credit / valuation data validation

• Board loan data into proprietary collection platform

Validation

• Document QC and compliance verification

Underwriting

• Workout based on pre-defined lender / servicer guidelines, analytics, and borrower’s capability

• Process workout solution per lender / servicer guidelines (SOW)

• Produce / process documentation as required

• Portfolio reduction and refinance services

Workout Solutions

• Modification• Repayment• Forbearance• Short Sale• Deed in Lieu• Refinance• Other

Fulfillment

• Mailing• Notarization• Signature• Recording• Tracking and

reporting• Information relay

to lender / servicer system(s)

• QC modified data fields

• Audit lender / servicer surveillance

HIGH LEVEL WORKFLOW

ProprietaryDefault

ManagementPlatform

Receive Loan(s)Electronic File

Servicing File

Acquisition File

Investor File

Investors

Lenders

Servicers


PROPRIETARY MANAGEMENT PLATFORM

Diversified outsourcing collections solutions and customized workflow programs are available through a

proprietary collection platform

• L1 Service: Verify phone and address L3 Service: Asset and employment info • L2 Service: Location investigation L4 Service: Database skip merge

Skip Tracing

• Outbound calls through predictive and IVR dialers and manual attempts• Nationwide door knock and property inspection services Connect Services

• 24-hour monitoring of all accounts• Daily bankruptcy and deceased notifications

Monitoring

• Federal Express, letter series ,and second letter sent via USPS Certified Mail• Custom letters and translation available

Lettering

• Summary production reports and custom designed reporting• Detailed portfolio statistics

Reporting

• Manage entire collection or mortgage loss mitigation process, including:• Collections, financial packages, note modifications, short sales, deed in lieu, refi’s

Resolution Services


CONTACT STRATEGY AND CALL CAMPAIGNS

Combined deep industry knowledge, a strong network of contacts, and the ability to maneuver swiftly provide

strategic customer-centric call campaigns.

Contact Strategy: Toll-free numbers are established and available Monday through Friday 9 AM to 9 PM (EST), Saturday

9 AM to 3 PM (EST), and Sundays upon request. A customized automated attendant is utilized for streamlined call

routing. Skip tracing is conducted on all accounts without contact information or if no contact has been made within 10

days of mailing the initial validation letter. Custom letter services can be established and letters are sent at the

servicer's/investor's request or according to Statement of Work (SOW) guidelines. Door knock and property inspections

are ordered, when and where necessary, to establish contact with the borrower and preserve the property.

Call Campaigns: Call attempts are made to unresponsive consumers at least every other day during the initial 20 days of

placement or according to investor/insurer guidelines. Daily dialing criteria and contact goals are established. Dialing

strategies are implemented based on portfolio characteristics, SOW standards, and contact and liquidation goals. Contact

strategies are implemented for any borrower that has not returned their loss mitigation financial package three days after

mailing, if applicable.


COMPONENT SERVICING OVERVIEW

End-to-End Default Management Solutions

Single point of contact Eligibility analysis

Borrower counseling and status updates

Master servicing management

Documentation production and

validation

Underwriting services and/or final investor

administration

Collections1-60 Days

Contact Management• Call center

services• Borrower

analysis• Execute

workout (if possible)

• Contact strategy, as necessary (skip trace, field services)

• Mail services

• Document services

• Initiate collection strategy

Loss Mitigation andPre-Foreclosure Services

61+ Days

Contact Services• Right party connect• Skip tracing• Field services• Workout package

receipt• Financial validation• Loan data boarding• Process workout

solution(s)• Re-verify eligibility

vs. standards

Loan Modifications• Automated

decisioning• HAMP vs. Non-

HAMP solutions• Standard

modifications• GSE workout

Deed in Lieu• MLS validation• Nationwide attorney

network• Vacancy validation• Title/escrow services

Forbearance

Repayment Plans

PRP/HAS

Refinance

Short Refinance

Front-End Originations

E2E fulfillment

Automated LOS

Automated Underwriting

Short Sales• Automated listing

and management• Nationwide realtor

network• Valuations• Buyer qualification

services• Investor and MI

approvals

Auction Services

Foreclosure Bankruptcy

91+ Days

Foreclosure Services• Trustee

services• Buyer

marketplace• Nationwide

attorney network

• Investor reporting

• Automated referrals

• National BPO services

• AACER / PACER

• MFR / POC services

• Tracking• Reporting

REO Services

120+ Days

REO Asset Management• Property

inspections• Property

preservation• Vacant

property registration

• BPO and valuation services

• Rehab processes management

• Automated listing services

• Skilled asset managers

Charged-Off Deficiency

Balance Collections150+ Days

Contact Management• Call center services• Borrower analysis• Execute workout (if

possible)• Contact strategy, as

necessary (skip trace, field services)

• Mail services• Document services• Initiate collection

strategy

Nationwide Attorney Network


GROWTH CAPABILITIES

Servicing teams can be constructed and staffed in any domestic city with a 30-day notice of flow.

Existing Nationwide Locations:

1 West Coast

1450 Frazee Road, Suite 301

San Diego, CA 92108

2 South East

970 Peachtree Industrial Blvd, Suite 204

Suwanee, GA 30024

3 East Coast

13155 SW 42nd Street, Suite 200

Miami, FL 33175

Growth and Integration Capabilities:

• Ability to link and synchronize technology with Client data management systems

• Scalable, portable, and secure technology

• Fully adaptable matrixes and policies developed to adhere to Client methodologies creating a cohesive partnership

1

2

3


DEFAULT AND ASSET MANAGEMENT SOLUTIONS

24 Asset is committed to providing Clients with default and asset management services in a centralized

environment. Client-centric methodologies, a high-touch approach, and proprietary technology ensure state-

of-the-art service while maintaining a personal connection with the Client and consumer, resulting in improved

portfolio performance and a superior borrower experience.

As a full-service collection agency and Master Servicer, 24 Asset has the flexibility to handle all pre- and

post- charged-off responsibilities for consumer and mortgage accounts including contact management, skip

tracing, field services, bankruptcy, probate, collections, agency and legal network management, and credit

repository monitoring and reporting.

With corporate offices located in the Eastern, Southeastern and Western United States, 24 Asset is able to

provide service across all four time zones.


CONTACT MANAGEMENT

24 Asset offers a full-suite of fully-compliant contact management solutions wherein borrowers are engaged by

an experienced team of collection, mortgage loss mitigation, and asset management professionals.

Borrower outreach campaigns are structured based on Client portfolio characteristics, demographics, and fiscal

goals. 24 Asset prides itself on: industry leading Quality Right Party Contact (RPC), one-touch resolution processes, goal

oriented borrower engagement, and respect and professionalism in all communications. Nationwide licensing eliminates

the need to invest in licensing costs or contend with state compliance issues. Multi-lingual representatives and lettering

translation reduces staffing and training costs. Automated messaging and predictive dialers are integrated into customized

contact management campaigns for use by experienced FDCPA certified staff.

Contact Management Services include: Proprietary servicing platform. FDCPA and teleservices compliance

certification for all representatives. Customized inbound and outbound call campaigns utilize state-of-the-art phone

technology and fully integrated CRM systems with integration capabilities.

Time synchronized proven outreach processes are coordinated through a multi-faceted approach which

assimilates calls and lettering campaigns, skip tracing, field visits, multi-lingual representatives, an in-house skip tracing

team, live “warm” transfers, dedicated toll-free numbers assigned based on campaign/servicer requirements, monitoring,

imaging, tracking, and reporting.


COLLECTIONS AND REPAYMENT

24 Asset’s management team has accrued over $21.5 million in gross collections for contingency Clients since

2002. All collection services are performed in a fully-compliant manner through a proprietary collection

platform which supports all stages of the collection life cycle from early out through post charge-off.

Platform Capabilities: Payment tracking and servicer reporting (payment date, amount and method). Automatic

payment calculation(s) based on servicer standards and borrower ability for all stages of default, including: loan servicing,

skip tracing and field services, early-out (pre-charge-off) servicing, post charge-off collections (new and aged), primary

through warehouse (agency) collections, customer care, resolution, bankruptcy, legal, and retention programs.

Asset Classes: Auto loan and auto lease deficiency balance accounts, bankrupt and dismissed bankrupt accounts,

business loans with PG’s, commercial accounts, consumer loans, lines of credit, credit cards, delinquent first and second

mortgages, demand deposit accounts (returned checks/overdraft), installment loans, municipalities, pay day loans,

residential real estate, returned checks, small commercial loans, telecommunications, and utilities.

Accepted Methods of Consumer Payment: MasterCard, Visa, Discover, American Express, Western Union,

MoneyGram, debit card, check by phone, checks, money orders, cashier checks, cash deposits, and wire transfers.


SKIP TRACING

Fully customizable skip tracing programs deliver above market results in a fully-compliant manner for increased

returns and borrower contact.

Powerful skip tracing solutions help servicers, investors, HOA and PMI companies locate additional contact information

to improve Quality Right Party Contacts (RPC) and profitability. Every account is scrubbed for up-to-date information

immediately after it is loaded into the system including address and phone number as well as bankruptcy/deceased status.

24 Asset maintains a dedicated skip tracing unit which utilizes in-depth skip tracing techniques, products, and services to

locate borrowers. Every call center representative has access to databases which locate borrower information based on their

SSN allowing “on-the-spot” verification.

Searches can be customized to include: Place(s) of employment, e-mail address(es), bank account(s), seven to ten year

criminal and civil court searches, bankruptcy searches, tax liens and judgments, corporations, LLC's, and other business

searches, UCC and FAA filings, driver's license and motor vehicle information, internet domain names, and merchant

vessels.

Real-Time Data Updates: Directory assistance, national change of address (NCOA) filings, cellular phone listings,

unlisted phone numbers, etc.


FIELD SERVICES AND PROPERTY INSPECTIONS

24 Asset’s full spectrum of result-driven field services are customized to complement existing workflow

dynamics, optimize portfolio performance, improve default management operations, and achieve targeted goals.

24 Asset protects the Client’s assets, reputation, and exposure while optimizing portfolio performance through services that

accommodate industry standard requirements as set forth by the GSEs.

24 Asset’s nationwide network of over 25,000 background screened and FDCPA tested field representatives are

trained to facilitate borrower contact, increase Right Party Contact (RPC), and provide comprehensive property reports and

valuations. Implementing field services dramatically increases the Client’s ability to communicate and contact

customers/borrowers. Increased contact yields increased communication and lessens the need for more costly actions

such as repossession and foreclosure. To ensure a higher contact rate, 24 Asset guarantees that contact attempts will be

made during high contact hours, including evening and weekends.

24 Asset provides a full-range of regulatory-compliant residential and commercial inspection services including

rush and Saturday service. A nationwide network of professional field service representatives will complete each job in a

timely and cost-effective manner, consistent with applicable investor/insurer guidelines. The interior and exterior

inspection services include: up to six (6) photos (including an address verification photo), property occupancy and general

condition, exterior and/or interior condition, visible repairs, vandalism, code violations, insurance loss, and specialty –

mobile/manufactured home, real property, trust, reverse mortgage, secondary mortgage, construction, merchant, FEMA,

and vehicle.


BROKER’S PRICE OPINIONS

24 Asset provides Broker Price Opinions (BPOs) that are supportable and credible.

All BPOs are checked through application of Automated Valuation Model (AVM) technology, which generates

independent valuation estimates through analyses of neighborhood and/or zip code sold comparables and related

variables. To further test valuation results, all BPOs are subjected to a strict quality-control process including independent

review by an internal BPO expert, prior to delivery of the final valuation report.

Utilizing proprietary technology, professional insight and local expertise, property valuations utilize a multi-model

approach that combines the best aspects of professional appraisals and BPOs to create a highly reliable assessment of

property market potential. In-depth neighborhood attributes provide context for automated valuation models, while

rolling data updates improve accuracy in rapidly appreciating or declining markets.

Each BPO includes: detailed neighborhood map, aerial imagery, interior/exterior photos, probable sale price, 90-day

quick-sale price, and “as-is” and “as-repaired” values.

Web-accessible downloadable completed BPO data automatically populates Fannie Mae, Freddie Mac and other Client-

specified valuation forms. To prevent errors, each property address is validated, standardized, and geo-coded.


AVM AND APPRAISALS

24 Asset’s residential and commercial valuations facilitate optimum asset pricing, effective marketing, and

efficient disposition of default properties.

24 Asset provides a family of results-driven valuation solutions tailored to its unique circumstances and business goals,

which in addition to Broker’s Price Opinions, includes Automated Valuation Model (AVM) technology and Appraisals.

Automated Valuation Model (AVM): The AVM engine analyzes up to 80,000 properties per hour generating a value for

each property. The generated value is based on an average per-square-foot value of recently sold

neighborhood/surrounding area comparable properties. While generating the property value, the AVM also generates a

“confidence rating” based on the quality and distance of the comparables from the subject property.

Appraisals: Licensed appraisers, backed by in-depth quality control oversight, deliver highly accurate appraisals that fully

comply with regulatory and Client-specific requirements. Appraisals are based on exterior only or exterior/interior

inspections, adjusted for comparable real estate values and neighborhood condition, and incorporate current market

conditions/price trends.


PROPERTY PRESERVATION

24 Asset provides a variety of regulatory-compliant residential and commercial property preservation services to

ensure that each property is secured and maintained consistent with applicable investor/insurer guidelines and

Client requirements.

Preservation Services include: securing and re-securing, debris removal, winterization, landscape (lawn) maintenance,

snow removal, HUD convey maintenance, property rehabilitation, municipal code compliance, REO – securing, rekeying,

broom swept condition, and rehabilitation.

Automated Services: Automated services include grass cuts, winterization, securing and re-securing, plus a full

complement of corrective/maintenance services designed to optimize property appearance, safety, and marketability.

Client Specific Requirements: When a Client specifies an investor/insurer for a property, the investor/insurer guidelines

in effect at the time will be followed, unless overridden by Client-specific requirements. For FHA properties, as well as

properties for which the Client does not specify an investor/insurer, 24 Asset will follow FHA property preservation

guidelines as described in the current Department of Housing and Urban Development mortgagee letters, unless otherwise

directed by the Client.


MORTGAGE LOSS MITIGATION

24 Asset’s loss mitigation services provide the skill, knowledge, and resources to create effective marketing

strategies for the life of the asset along with a full range of loss mitigation strategies and loan workout solutions.

24 Asset’s proprietary mortgage loss mitigation system offers a turn-key outsourcing solution for contacting

delinquent borrowers and includes fully-customizable workflows, tasks, and reporting. Experienced multilingual

representatives with deep mortgage experience are available and 24 Asset offers end-to-end capabilities from borrower

outreach and document/financial package collection, to underwriting and trial period management, through closing with

full-integration across contact management, field services, and fulfillment.

Home Retention Services: Component services for HAMP and traditional loan modifications, 1st and 2nd liens, HELOC,

GSE, FHA, VA and non-conforming mortgages, borrower solicitation and outreach, document retrieval and validation,

underwriting and decisioning, trial period plan monitoring, title curative, closing, and notary services.

Additional Loss Mitigation Services: Repayment, forbearance, and short refinance programs through national lending

partners.


SHORT SALE FRAUD PREVENTION

Rigorous screening processes are implemented to mitigate the increased likelihood of fraud during short sale

proceedings.

Screening and Verification Processes:

• Comprehensive interviews of the homeowner(s) at the property to verify property condition and occupancy

• Pre-screening and quality control review of all financial packages

• Complete BPO and supporting documentation order and review

• If the property is currently listed, homeowner and listing realtor relationship is evaluated (i.e. self, relative, etc.)

• Pending offers are reviewed for arm’s length transaction status

• If the homeowner is claiming a hardship (e.g. divorce, loss of employment, etc.) information is verified and validated

Short Sale “Red Flag” Alerts:

• Sudden default with no prior history of delinquency, especially if the borrower cannot adequately explain the default

• Borrowers that default, while remaining current on all other financial obligations

• Financial information that indicates spending, saving, and credit patterns inconsistent with the delinquency profile

• Short sale property purchases by entities

• Purchase contracts that contain an option clause to resell the property


FORECLOSURE MANAGEMENT

A network of certified agents works closely with the loss mitigation team to drive transaction execution and

accelerated timelines while carefully managing and monitoring all pre- and post-foreclosure processes.

Pre-Foreclosure Services provide customized liquidation strategies to meet Client needs, experienced loss

mitigation team with extensive liquidation experience, trained nationwide network of certified short sale agents, full

valuation offerings including BPO’s and AVM’s, integration technology platform to manage outreach, documentation,

transaction management and closing across internal and external parties, negotiation experience with junior lien holders

and MI companies, and accelerated marketing campaigns including short sale auctions.

Pre-Foreclosure options: Refinance, HAFA short sale, traditional sale, short sale auctions, deed in lieu (DIL), cash for

keys (C4K), deed for lease, and lending options available for pre-qualifying borrowers for Clients without origination

capabilities.

Fulfillment Processes: Property listing, management services, offer qualification and review, counter offer management,

and new loan escrow close and servicer pay off.


REO ASSET MANAGEMENT

Professional and cost effective solutions for loss recovery and timely liquidation of REO properties, including:

property preservation, title, closing, and curative services.

REO Asset Management Benefits: Secure technology platform to facilitate and document communication between

broker, asset manager and Client. Robust and extensive nationwide real estate agent network and REO brokers. A broker

score system including training, inspections, and meetings with all brokers. Vendor network validation, including state

license and E&O liability insurance verification. Marketing plans and selling strategies for each asset which are sent to each

Client for review, feedback, and approval. Complete internal accounting reconciliation with the Client’s accounting team

and robust reporting on a portfolio, campaign, seat, or loan level.

REO Asset Management Services: Property preservation, tenant/property management, redemption management and

coordination, cash for keys program (relocation assistance), BPO and appraisal ordering and reconciliation, aggressive

marketing and follow up driven by days on market, title review including direct coordination with Client’s closing attorneys

and/or title companies, title curative wherein resolution is attempted through communication with all transactional

parties, foreclosing attorneys and borrower representatives, offer negotiation and contract execution, closing service

coordination, and vendor compliance management.


SOCIAL RESPONSIBILITY AND BUSINESS VIABILITY

24 Asset recognizes that as a company their work may have a direct or indirect impact on the local,

regional, and global environment. 24 Asset is committed to minimizing negative impacts and acting in a

sustainably responsible manner, meeting the needs of their Clients without compromising work standards or the

ability of future generations to meet their own needs.

To this end, 24 Asset has made corporate commitments to the strategic redeployment of assets

(properties), community revitalization, and environmental sustainability.


SOCIAL RESPONSIBILITY

24 Asset is committed to the socially responsible disposition of assets on behalf of all of its valuable Clients.

Strategic Redeployment: Assets are reintroduced to the marketplace through innovative and socially responsible

disposition methods in conjunction with municipalities, communities, and neighborhoods. Public and private programs

are identified and utilized to assist prospective homeowners, including: Section 8 Homebuyer, FHA 203(k) renovation

loans, FHA reverse mortgages , Fannie Mae HomePath®, FNMA and FNMAC Direct Seller, and down payment assistance

programs. A self-financed homeownership program for first time buyers as well as a “second chance” buyer program for

borrowers adversely affected by unfavorable market conditions are also employed.

Community Revitalization: The need for immediate occupancy in targeted markets is identified to reduce the

neighborhood instability that continues to thwart economic development and real estate growth. State-of-the-art

management systems are implemented to ensure all assets are managed and physically maintained during the process to

ensure superior industry property preservation standards, mitigate vandalism, prevent blight, and encourage community

confidence. Grass roots and local organizations such as Home Free USA, NeighborWorks sponsored non-profits and the

National Faith Homebuyer Program serve as instrumental marketing outlets for assets.


ENVIRONMENTAL SUSTAINABILITY

24 Asset’s Environmental Sustainability core commitment revolves around the 3Rs (reduce, reuse, recycle). This

strategy focuses on: reducing consumption of resources, energy, and materials during day-to-day operations; reusing or

remanufacturing items; and recycling material after initial use. All employees, managers, and vendors are encouraged to

“Be Seen Going Green” and are required to integrate the following green guidelines into every day actions:

Reduce! 24 Asset encourages all employees and vendors to reduce the production of waste through the use of electronic

communications. Unless a Client requests otherwise all quotes, invoices, and other communications are sent via email (or

secure FTP transmission), thus saving on paper and carbon miles for postage. Lights, computers, and appliances are turned

off (or unplugged) when not in use. Electronic documentation and imaging is utilized to provide a paperless filing option.

Reuse! Misprints are reused as scratch paper and/or shred for packing materials paper where possible. Recycled office

supplies (e.g. toner, paper, etc) are purchased when and where possible to reuse available resources.

Recycle! At the end of its practical life hardware which is in good working condition is cleared of information and donated

to local non-profits or educational institutions in socially or economically challenged communities. Hardware which is not

viable as an operational unit is passed to the local electronic recycling facility or equivalent to be refurbished or used as

parts. Paper recycling/shredding receptacles are strategically located around the office and recycling receptacles are

located in the employee break-room.


BUSINESS VIABILITY

As the servicing (and sub-servicing) landscape becomes more complex from a regulatory and compliance

standpoint, the need for a comprehensive understanding and flow of information between partners becomes

more and more essential.

24 Asset recognizes the necessity for regular performance data, scorecards, and reporting to be accompanied by compliance

and business viability documentation. 24 Asset is fully-committed to ensuring that all Clients maintain the utmost level of

confidence in all of their solutions and services (both front-line and behind the scenes).

24 Asset appreciates that an effective and productive vendor-management model includes vendor oversight initiatives,

audits, and quality control. 24 Asset also believes that the responsibility for these initiatives shouldn’t fall entirely to the

servicer. As a trusted vendor/sub-servicer 24 Asset has created a Business Viability Manual which details key risk

management procedures, statutory compliance, and financial stability.

24 Asset strongly believes that operational performance can be optimized for both the servicer and vendor by proactively

providing this manual to each Client. Complete demonstration and documentation of business continuity,

compliance/risk management, internal controls, policies and procedures, and financial stability are the primary goals of 24

Asset’s Business Viability Manual which is provided to each Client upon execution of a contract and updated every six

months or more frequently, should the Client request it.


INDUSTRY ASSOCIATIONS & AFFILIATIONS

http://www.acainternational.org/�

http://www.narca.org/index.asp�

http://www.calcollectors.net/Default.htm�


CONTACT INFORMATION

1450 Frazee Road, Suite 301San Diego, CA 92108

24Asset.com

Greg SealeCEO

Phone: (855) 414-2424 ext. 251Fax: (619) 245-2281

[email protected]

Mitch BonillaExecutive Vice President

Phone: (855) 414-2424 ext. 401Fax: (619) 639-2817

[email protected]

13155 SW 42nd Street, Suite 200Miami, FL 33175

24Asset.com

Eduardo San RomanPresident

Phone: (855) 414-2424 ext. 325Fax: (786) 999-0998

[email protected]

Don MaxwellExecutive Vice President

Phone: (855) 414-2424 ext. 204Fax: (786) 513-2432

[email protected]

mailto:[email protected]�




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