OutlineOutline PresentersPresenters
1.1. Meeting Today’s ChallengesMeeting Today’s ChallengesTop IT issues in higher educationTop IT issues in higher educationand at Berea Collegeand at Berea College
2.2. Teaching and LearningTeaching and LearningTechnology in the classroomTechnology in the classroom
3.3. Student Academic SuccessStudent Academic SuccessNew myBerea portalNew myBerea portal
StaffStaff John Lympany, CIO Don Hodges, Instructional Technology Cary Hazelwood, Web Services
StudentsStudents Walter Wahlstedt Matthew Wills
Information Technology Information Technology Core Program PresentationCore Program Presentation
Meeting Today’s ChallengesMeeting Today’s ChallengesSource: 2008 EDUCAUSE Survey ReportSource: 2008 EDUCAUSE Survey Report
Top 10 IT Issues in Higher Education1.Security2.Administrative Information Systems3.Funding IT4.Infrastructure5.Identity/Access Management6.Disaster Recovery/Business Continuity7.Governance Organization, and Leadership8.Change Management9.E-Learning/Distributed Teaching and Learning10.Staffing/HR Management/Training
Top 10 IT Issues in Higher Education1.Security2.Administrative Information Systems3.Funding IT4.Infrastructure5.Identity/Access Management6.Disaster Recovery/Business Continuity7.Governance Organization, and Leadership8.Change Management9.E-Learning/Distributed Teaching and Learning10.Staffing/HR Management/Training
Meeting Today’s ChallengesMeeting Today’s ChallengesSource: 2008 EDUCAUSE Survey ReportSource: 2008 EDUCAUSE Survey Report
Issues weIssues wewill coverwill cover
todaytoday
Meeting Today’s ChallengesMeeting Today’s Challenges 1. Security 1. Security
Identified by CIO’s as theIdentified by CIO’s as the“Single most important IT issue”“Single most important IT issue”
Security upgrades include:Security upgrades include:
1. Security web filtering that blocks Illegal file sharing Phishing/Malware sites Hacking sites
2. Network access control
3. Network/server monitoring system
4. Cisco ASA firewall
Meeting Today’s ChallengesMeeting Today’s Challenges2. Administrative Information Systems2. Administrative Information Systems
AdministrativeAdministrativeSystem UpgradesSystem Upgrades
Recent upgrades include …Recent upgrades include …
1. Hobson’s for Enrollment Management
2. Luminis for our portal
3. Maestro/Percipia for hotel management
Considering …Considering …
Business Objects for Dashboards
Meeting Today’s ChallengesMeeting Today’s Challenges 2. Administrative Information Systems 2. Administrative Information Systems
Time EntryTime Entryand Workforceand Workforce
Management SystemManagement System
New system will …New system will …
1.Allow clocking in/out using digital telephones
2.Improve oversight and optimize effectiveness of labor force
3.Increase tools for evaluating work force effectiveness, managing work schedules and tracking time and attendance
Meeting Today’s ChallengesMeeting Today’s Challenges 3. Funding IT 3. Funding IT
IS&S Annual Budget …IS&S Annual Budget …
Operations: $2,437,110 Salaries (staff /students): 71%
Service Contracts*: 20%
Equipment Reserve: $448,000EDGE Laptop: $1,024,940
9% of Total Operating Budget
* Software licensing and service contracts for network equipment, internet and phone service
Meeting Today’s ChallengesMeeting Today’s Challenges 3. Funding IT (Cost Containment Example) 3. Funding IT (Cost Containment Example)
EDGE Laptop ProgramEDGE Laptop Program
Strategic initiative to put a laptop in the hands of every student.
In spring, we begin the transition to In spring, we begin the transition to a 4-year laptop programa 4-year laptop program
What this means…
8.3% annual reduction in our EDGE budget (2.2% reduction in our total IT budget)
No negative impact on student learning
__________________
As of Spring 2008, all laptop purchases are Energy Star CompliantEnergy Star Compliant
Meeting Today’s ChallengesMeeting Today’s Challenges 3. Funding IT (Cost Containment Example)3. Funding IT (Cost Containment Example)
Over 60% of the funding Over 60% of the funding needed for needed for our wireless initiative was accrued over our wireless initiative was accrued over the last three years by:the last three years by:
Negotiating lower price pointsNegotiating lower price points on bulk laptop purchases on bulk laptop purchases
Careful selection of laptop Careful selection of laptop models and features models and features
EDGE Savings Funds EDGE Savings Funds Wireless RolloutWireless Rollout
Meeting Today’s ChallengesMeeting Today’s Challenges 3. Funding IT (Revenue Generation) 3. Funding IT (Revenue Generation)
ExpandingExpandingRevenueRevenueSourcesSources
Exploring Concept of anExploring Concept of anOnline Shopping MallOnline Shopping Mall
Berea’s version of Amazon.com Will reflect our culture… our story…
Storefronts For the Log House, artisans in the area, college produce, college crafts, Bookstore, Boone Tavern and more.
Aligns with our StrengthsWill build on the work underway in Crafts and allow us to develop a new student labor web marketing team.
Funded by the Technology Entrepreneurship fund
Meeting Today’s ChallengesMeeting Today’s Challenges4. Infrastructure (Network Core)4. Infrastructure (Network Core)
Network CoreNetwork CoreUpgradeUpgrade
Completed in Summer, 2007and included new
routers and fiber runs
Meeting Today’s ChallengesMeeting Today’s Challenges4. Infrastructure (Wireless)4. Infrastructure (Wireless)
Campus-wide upgrades to wireless coverage are underway …Campus-wide upgrades to wireless coverage are underway …
Meeting Today’s ChallengesMeeting Today’s Challenges 4. Infrastructure (Voice over IP) 4. Infrastructure (Voice over IP)
Transitioning to VOIPTransitioning to VOIP
We are not replacing our expensive We are not replacing our expensive copper plant as it degrades copper plant as it degrades
Instead, we are incrementally Instead, we are incrementally transitioning to VOIP phone service transitioning to VOIP phone service using our data network using our data network
Meeting Today’s ChallengesMeeting Today’s Challenges4. Infrastructure (Virtual Servers)4. Infrastructure (Virtual Servers)
Virtual ServersVirtual Servers Using VMware, one server can do the work of 4 physical servers
We have three VMware servers now in operation
Savings: - Capital acquisition costs - Server room electric/cooling costs
Meeting Today’s Challenges Meeting Today’s Challenges 5. Identity/Access Management5. Identity/Access Management
New Web FilteringNew Web FilteringProtects the college from identity theft by blocking phishing sites
Social Security NumbersSocial Security NumbersStudents are protected on our enterprise systems as social security numbers are no longer usedas primary identifiers
Meeting Today’s ChallengesMeeting Today’s Challenges6. Disaster Recovery/Business Continuity6. Disaster Recovery/Business Continuity
Disaster Recovery PlanDisaster Recovery PlanUpdated annually by IS&S and reviewed during yearly external audits
New enterprise backup systemNew enterprise backup systemWill include off-site storage for critical data
Two server-room configurationTwo server-room configuration
Teaching and LearningTeaching and LearningCourseware enhances learning in and out of the classroomCourseware enhances learning in and out of the classroom
Blackboard Blackboard Learning SystemLearning System
Fall 2008 a total of 105 faculty Fall 2008 a total of 105 faculty members are using Blackboard to members are using Blackboard to create hybrid courses. This is the create hybrid courses. This is the highest number of faculty usage highest number of faculty usage since Berea started using Learning since Berea started using Learning Management SoftwareManagement Software
Enhanced Crestron Enhanced Crestron Multimedia Classroom Locations:Multimedia Classroom Locations:
• Seabury Center• Frost• Draper• Nursing• Technology and Industrial Arts
Enhanced Multimedia Spaces:Enhanced Multimedia Spaces:
• Appalachian Center• Trustee’s Room• Haaga House Orientation Room• Learning Common’s Classroom
Teaching and Learning Teaching and Learning IInstruction requires both connectivity and robust media capabilitynstruction requires both connectivity and robust media capability
Teaching and Learning Teaching and Learning Teaching methods are growing in sophisticationTeaching methods are growing in sophistication
Mobile TechnologiesMobile TechnologiesMobile technology extends learning Mobile technology extends learning outside the classroomoutside the classroom- - PDA’s for Department of Nursing- Classroom Response System (clickers)- Web enabled learning
Digital Story TellingDigital Story TellingTechnology is being used to level the educational playing field.
Assistive TechnologyAssistive Technology
Student Academic SuccessStudent Academic Success Optimize/integrate our information and learning resources Optimize/integrate our information and learning resources
LibraryLibrary Learning CenterLearning Center Instructional TechnologyInstructional Technology Laptop and Media SupportLaptop and Media Support Disability ServicesDisability Services Academic ServicesAcademic Services
GoalsGoals
- Integrate the way we serve students in support of their academic success
- Streamline the way students navigate these services (online and in-person)
- Compliment intervention and advising strategies that ensure students remain on track
- Operate more cost effectively
Student Academic SuccessStudent Academic Success Optimize/integrate our virtual learning environment Optimize/integrate our virtual learning environment
myBerea PortalmyBerea Portal
Student Academic SuccessStudent Academic Success First-term freshmen received their portal in MayFirst-term freshmen received their portal in May
Student Academic SuccessStudent Academic SuccessFirst-term freshmen receive their portal in MayFirst-term freshmen receive their portal in May
This year freshmen had access to their This year freshmen had access to their myBerea web portal 3 months before myBerea web portal 3 months before arriving on campusarriving on campus
Immediate access to email, courseware, and learning resources Orientation materials/checklists
Access to their virtual learning environment
85% of all first-term85% of all first-termfreshmen used thefreshmen used the
portal before steppingportal before steppingfoot on campusfoot on campus
Student Academic SuccessStudent Academic Success First-term freshmen have access to “new students” tabFirst-term freshmen have access to “new students” tab
Student Academic SuccessStudent Academic Success First-term freshmen have access to “new students” tabFirst-term freshmen have access to “new students” tab
Student Academic SuccessStudent Academic SuccessFirst-term freshmen registration revampedFirst-term freshmen registration revamped
Automated Registration FeaturesAutomated Registration Features
Personalized course registration formsList course options based on individual test scores, chosen major and prerequisites.
Optimization programs Ensure incoming freshmen got the courses they needed, and most often,the electives they wanted.
Click Here forOnline Demo
Student Academic SuccessStudent Academic Success Optimize/integrate our virtual learning environment Optimize/integrate our virtual learning environment
Student Academic SuccessStudent Academic Success Optimize/integrate our virtual learning environment Optimize/integrate our virtual learning environment
Student Academic SuccessStudent Academic Success Tab for graduating seniorsTab for graduating seniors
New myBerea PortalsNew myBerea PortalsThree Distinct myBerea PortalsThree Distinct myBerea Portals
How many have logged in to the system?How many have logged in to the system?
Student
Live
Faculty
Live
Staff
Beta
74%74%98%98%* Since August 2
* Since October 8 Includes 160 full & part-time faculty
RollingRollingOutOut
Student Academic SuccessStudent Academic Success Online advising support on faculty myBerea Online advising support on faculty myBerea
Student Academic SuccessStudent Academic Success Online advising support on faculty myBerea Online advising support on faculty myBerea
What About Staff?What About Staff? myBerea for staff myBerea for staff
myBerea supports…myBerea supports… Online RequisitioningOnline Requisitioning Budget Status Reports withBudget Status Reports with drill down capabilities drill down capabilities Specialized ReportsSpecialized Reports Access to personal Banner data Access to personal Banner data Working with email, Banner andWorking with email, Banner and more through one log in. more through one log in.
And later… Dashboard features,And later… Dashboard features,performance metrics, score cards performance metrics, score cards
Question 2b of our Strategic PlanQuestion 2b of our Strategic PlanHow can we best serve our students in support of their academic success?
Question 7 of our Strategic PlanQuestion 7 of our Strategic PlanHow can we promote a more effective and reflective work culture?
Mission Critical NeedsMission Critical Needs- Data support for decision making- Increasing work efficiency- Easy access to services on campus- Fulfilling the total mission of Berea
What is Driving This Change?What is Driving This Change? myBerea portals myBerea portals
Coordinating our EffortsCoordinating our EffortsFollowing-through on our commitmentsFollowing-through on our commitments