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Manufacturing & Services Manufacturing & Services TechnologyTechnology
TechnologyTechnology
What is it?What is it?
Core v. Noncore TechnologyCore v. Noncore Technology
Woodward’s StudyWoodward’s Study
Analyzed Technical ComplexityAnalyzed Technical Complexity Three GroupsThree Groups
Small-batch and unit productionSmall-batch and unit production Large-batch and mass customization Large-batch and mass customization
productionproduction Continuous process productionContinuous process production
Structural EffectsStructural Effects
Flexible Manufacturing Flexible Manufacturing SystemsSystems
Automated FactoriesAutomated Factories Three Subcomponents Three Subcomponents
Computer-Aided DesignComputer-Aided Design Computer-Aided ManufacturingComputer-Aided Manufacturing Integrated Information NetworkIntegrated Information Network
Lean ManufacturingLean Manufacturing Mass CustomizationMass Customization
Flexible Manufacturing Flexible Manufacturing SystemsSystems
Advantage of FMSAdvantage of FMS Organizational ImplicationsOrganizational Implications Interorganizational RelationshipsInterorganizational Relationships
Service TechnologyService Technology
Differences between service and Differences between service and manufacturingmanufacturing
Always been customizedAlways been customized Must be close to customersMust be close to customers Must be interpersonalMust be interpersonal Holistic approachHolistic approach
Noncore Dept. TechnologyNoncore Dept. Technology
Perrow’s FrameworkPerrow’s Framework VarietyVariety AnalyzabilityAnalyzability
Leads to:Leads to: Routine technologiesRoutine technologies Craft technologiesCraft technologies Engineering technologiesEngineering technologies Nonroutine technologiesNonroutine technologies
Department DesignDepartment Design
CharacteristicsCharacteristics FormalizationFormalization DecentralizationDecentralization Worker skill levelWorker skill level Span of controlSpan of control CommunicationCommunication
Departmental Departmental InterdependenceInterdependence
InterdependenceInterdependence TypesTypes
Pooled interdependencePooled interdependence Mediating technologyMediating technology
Sequential interdependenceSequential interdependence Long-linked technologyLong-linked technology
Reciprocal interdependenceReciprocal interdependence Intensive technologyIntensive technology
Employees & TechnologyEmployees & Technology
Job DesignJob Design Job RotationJob Rotation Job SimplificationJob Simplification
Mass production technologiesMass production technologies Job EnrichmentJob Enrichment EnlargementEnlargement
Sociotechnical Systems Sociotechnical Systems ApproachApproach
What is it?What is it?
Joint OptimizationJoint Optimization