OutlineOutline PresentersPresenters

1.1. Meeting Today’s ChallengesMeeting Today’s ChallengesTop IT issues in higher educationTop IT issues in higher educationand at Berea Collegeand at Berea College

2.2. Teaching and LearningTeaching and LearningTechnology in the classroomTechnology in the classroom

3.3. Student Academic SuccessStudent Academic SuccessNew myBerea portalNew myBerea portal

StaffStaff John Lympany, CIO Don Hodges, Instructional Technology Cary Hazelwood, Web Services

StudentsStudents Walter Wahlstedt Matthew Wills

Information Technology Information Technology Core Program PresentationCore Program Presentation

Meeting Today’s ChallengesMeeting Today’s ChallengesSource: 2008 EDUCAUSE Survey ReportSource: 2008 EDUCAUSE Survey Report

Top 10 IT Issues in Higher Education1.Security2.Administrative Information Systems3.Funding IT4.Infrastructure5.Identity/Access Management6.Disaster Recovery/Business Continuity7.Governance Organization, and Leadership8.Change Management9.E-Learning/Distributed Teaching and Learning10.Staffing/HR Management/Training

Top 10 IT Issues in Higher Education1.Security2.Administrative Information Systems3.Funding IT4.Infrastructure5.Identity/Access Management6.Disaster Recovery/Business Continuity7.Governance Organization, and Leadership8.Change Management9.E-Learning/Distributed Teaching and Learning10.Staffing/HR Management/Training

Meeting Today’s ChallengesMeeting Today’s ChallengesSource: 2008 EDUCAUSE Survey ReportSource: 2008 EDUCAUSE Survey Report

Issues weIssues wewill coverwill cover

todaytoday

Meeting Today’s ChallengesMeeting Today’s Challenges 1. Security 1. Security

Identified by CIO’s as theIdentified by CIO’s as the“Single most important IT issue”“Single most important IT issue”

Security upgrades include:Security upgrades include:

1. Security web filtering that blocks Illegal file sharing Phishing/Malware sites Hacking sites

2. Network access control

3. Network/server monitoring system

4. Cisco ASA firewall

Meeting Today’s ChallengesMeeting Today’s Challenges2. Administrative Information Systems2. Administrative Information Systems

AdministrativeAdministrativeSystem UpgradesSystem Upgrades

Recent upgrades include …Recent upgrades include …

1. Hobson’s for Enrollment Management

2. Luminis for our portal

3. Maestro/Percipia for hotel management

Considering …Considering …

Business Objects for Dashboards

Meeting Today’s ChallengesMeeting Today’s Challenges 2. Administrative Information Systems 2. Administrative Information Systems

Time EntryTime Entryand Workforceand Workforce

Management SystemManagement System

New system will …New system will …

1.Allow clocking in/out using digital telephones

2.Improve oversight and optimize effectiveness of labor force

3.Increase tools for evaluating work force effectiveness, managing work schedules and tracking time and attendance

Meeting Today’s ChallengesMeeting Today’s Challenges 3. Funding IT 3. Funding IT

IS&S Annual Budget …IS&S Annual Budget …

Operations: $2,437,110 Salaries (staff /students): 71%

Service Contracts*: 20%

Equipment Reserve: $448,000EDGE Laptop: $1,024,940

9% of Total Operating Budget

* Software licensing and service contracts for network equipment, internet and phone service

Meeting Today’s ChallengesMeeting Today’s Challenges 3. Funding IT (Cost Containment Example) 3. Funding IT (Cost Containment Example)

EDGE Laptop ProgramEDGE Laptop Program

Strategic initiative to put a laptop in the hands of every student.

In spring, we begin the transition to In spring, we begin the transition to a 4-year laptop programa 4-year laptop program

What this means…

8.3% annual reduction in our EDGE budget (2.2% reduction in our total IT budget)

No negative impact on student learning

__________________

As of Spring 2008, all laptop purchases are Energy Star CompliantEnergy Star Compliant

Meeting Today’s ChallengesMeeting Today’s Challenges 3. Funding IT (Cost Containment Example)3. Funding IT (Cost Containment Example)

Over 60% of the funding Over 60% of the funding needed for needed for our wireless initiative was accrued over our wireless initiative was accrued over the last three years by:the last three years by:

Negotiating lower price pointsNegotiating lower price points on bulk laptop purchases on bulk laptop purchases

Careful selection of laptop Careful selection of laptop models and features models and features

EDGE Savings Funds EDGE Savings Funds Wireless RolloutWireless Rollout

Meeting Today’s ChallengesMeeting Today’s Challenges 3. Funding IT (Revenue Generation) 3. Funding IT (Revenue Generation)

ExpandingExpandingRevenueRevenueSourcesSources

Exploring Concept of anExploring Concept of anOnline Shopping MallOnline Shopping Mall

Berea’s version of Amazon.com Will reflect our culture… our story…

Storefronts For the Log House, artisans in the area, college produce, college crafts, Bookstore, Boone Tavern and more.

Aligns with our StrengthsWill build on the work underway in Crafts and allow us to develop a new student labor web marketing team.

Funded by the Technology Entrepreneurship fund

Meeting Today’s ChallengesMeeting Today’s Challenges4. Infrastructure (Network Core)4. Infrastructure (Network Core)

Network CoreNetwork CoreUpgradeUpgrade

Completed in Summer, 2007and included new

routers and fiber runs

Meeting Today’s ChallengesMeeting Today’s Challenges4. Infrastructure (Wireless)4. Infrastructure (Wireless)

Campus-wide upgrades to wireless coverage are underway …Campus-wide upgrades to wireless coverage are underway …

Meeting Today’s ChallengesMeeting Today’s Challenges 4. Infrastructure (Voice over IP) 4. Infrastructure (Voice over IP)

Transitioning to VOIPTransitioning to VOIP

We are not replacing our expensive We are not replacing our expensive copper plant as it degrades copper plant as it degrades

Instead, we are incrementally Instead, we are incrementally transitioning to VOIP phone service transitioning to VOIP phone service using our data network using our data network

Meeting Today’s ChallengesMeeting Today’s Challenges4. Infrastructure (Virtual Servers)4. Infrastructure (Virtual Servers)

Virtual ServersVirtual Servers Using VMware, one server can do the work of 4 physical servers

We have three VMware servers now in operation

Savings: - Capital acquisition costs - Server room electric/cooling costs

Meeting Today’s Challenges Meeting Today’s Challenges 5. Identity/Access Management5. Identity/Access Management

New Web FilteringNew Web FilteringProtects the college from identity theft by blocking phishing sites

Social Security NumbersSocial Security NumbersStudents are protected on our enterprise systems as social security numbers are no longer usedas primary identifiers

Meeting Today’s ChallengesMeeting Today’s Challenges6. Disaster Recovery/Business Continuity6. Disaster Recovery/Business Continuity

Disaster Recovery PlanDisaster Recovery PlanUpdated annually by IS&S and reviewed during yearly external audits

New enterprise backup systemNew enterprise backup systemWill include off-site storage for critical data

Two server-room configurationTwo server-room configuration

Teaching and LearningTeaching and LearningCourseware enhances learning in and out of the classroomCourseware enhances learning in and out of the classroom

Blackboard Blackboard Learning SystemLearning System

Fall 2008 a total of 105 faculty Fall 2008 a total of 105 faculty members are using Blackboard to members are using Blackboard to create hybrid courses. This is the create hybrid courses. This is the highest number of faculty usage highest number of faculty usage since Berea started using Learning since Berea started using Learning Management SoftwareManagement Software

Enhanced Crestron Enhanced Crestron Multimedia Classroom Locations:Multimedia Classroom Locations:

• Seabury Center• Frost• Draper• Nursing• Technology and Industrial Arts

Enhanced Multimedia Spaces:Enhanced Multimedia Spaces:

• Appalachian Center• Trustee’s Room• Haaga House Orientation Room• Learning Common’s Classroom

Teaching and Learning Teaching and Learning IInstruction requires both connectivity and robust media capabilitynstruction requires both connectivity and robust media capability

Teaching and Learning Teaching and Learning Teaching methods are growing in sophisticationTeaching methods are growing in sophistication

Mobile TechnologiesMobile TechnologiesMobile technology extends learning Mobile technology extends learning outside the classroomoutside the classroom- - PDA’s for Department of Nursing- Classroom Response System (clickers)- Web enabled learning

Digital Story TellingDigital Story TellingTechnology is being used to level the educational playing field.

Assistive TechnologyAssistive Technology

Student Academic SuccessStudent Academic Success Optimize/integrate our information and learning resources Optimize/integrate our information and learning resources

LibraryLibrary Learning CenterLearning Center Instructional TechnologyInstructional Technology Laptop and Media SupportLaptop and Media Support Disability ServicesDisability Services Academic ServicesAcademic Services

GoalsGoals

- Integrate the way we serve students in support of their academic success

- Streamline the way students navigate these services (online and in-person)

- Compliment intervention and advising strategies that ensure students remain on track

- Operate more cost effectively

Student Academic SuccessStudent Academic Success Optimize/integrate our virtual learning environment Optimize/integrate our virtual learning environment

myBerea PortalmyBerea Portal

Student Academic SuccessStudent Academic Success First-term freshmen received their portal in MayFirst-term freshmen received their portal in May

Student Academic SuccessStudent Academic SuccessFirst-term freshmen receive their portal in MayFirst-term freshmen receive their portal in May

This year freshmen had access to their This year freshmen had access to their myBerea web portal 3 months before myBerea web portal 3 months before arriving on campusarriving on campus

Immediate access to email, courseware, and learning resources Orientation materials/checklists

Access to their virtual learning environment

85% of all first-term85% of all first-termfreshmen used thefreshmen used the

portal before steppingportal before steppingfoot on campusfoot on campus

Student Academic SuccessStudent Academic Success First-term freshmen have access to “new students” tabFirst-term freshmen have access to “new students” tab

Student Academic SuccessStudent Academic Success First-term freshmen have access to “new students” tabFirst-term freshmen have access to “new students” tab

Student Academic SuccessStudent Academic SuccessFirst-term freshmen registration revampedFirst-term freshmen registration revamped

Automated Registration FeaturesAutomated Registration Features

Personalized course registration formsList course options based on individual test scores, chosen major and prerequisites.

Optimization programs Ensure incoming freshmen got the courses they needed, and most often,the electives they wanted.

Click Here forOnline Demo

Student Academic SuccessStudent Academic Success Optimize/integrate our virtual learning environment Optimize/integrate our virtual learning environment

Student Academic SuccessStudent Academic Success Optimize/integrate our virtual learning environment Optimize/integrate our virtual learning environment

Student Academic SuccessStudent Academic Success Tab for graduating seniorsTab for graduating seniors

New myBerea PortalsNew myBerea PortalsThree Distinct myBerea PortalsThree Distinct myBerea Portals

How many have logged in to the system?How many have logged in to the system?

Student

Live

Faculty

Live

Staff

Beta

74%74%98%98%* Since August 2

* Since October 8 Includes 160 full & part-time faculty

RollingRollingOutOut

Student Academic SuccessStudent Academic Success Online advising support on faculty myBerea Online advising support on faculty myBerea

Student Academic SuccessStudent Academic Success Online advising support on faculty myBerea Online advising support on faculty myBerea

What About Staff?What About Staff? myBerea for staff myBerea for staff

myBerea supports…myBerea supports… Online RequisitioningOnline Requisitioning Budget Status Reports withBudget Status Reports with drill down capabilities drill down capabilities Specialized ReportsSpecialized Reports Access to personal Banner data Access to personal Banner data Working with email, Banner andWorking with email, Banner and more through one log in. more through one log in.

And later… Dashboard features,And later… Dashboard features,performance metrics, score cards performance metrics, score cards

Question 2b of our Strategic PlanQuestion 2b of our Strategic PlanHow can we best serve our students in support of their academic success?

Question 7 of our Strategic PlanQuestion 7 of our Strategic PlanHow can we promote a more effective and reflective work culture?

Mission Critical NeedsMission Critical Needs- Data support for decision making- Increasing work efficiency- Easy access to services on campus- Fulfilling the total mission of Berea

What is Driving This Change?What is Driving This Change? myBerea portals myBerea portals

Coordinating our EffortsCoordinating our EffortsFollowing-through on our commitmentsFollowing-through on our commitments