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8/11/2019 Tr Consumerelectronicsservicingncii 140204202132 Phpapp01
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AINING
EGULA IONS
CONSUMER ELECTRONICS
SERVICING NC II
ELECTRONICSSECTOR
TECHNICAL EDUCATION AND SKILLS DEVELOPMENT
AUTHORITY
East Service Road, South Superhighway, Taguig City, Metro Manila
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TABLE OF CONTENTS
ELECTRONICS SECTOR
CONSUMER ELECTRONICS SERVICING
NATIONAL CERTIFICATE LEVEL II
Page No.
SECTION 1 CONSUMER ELECTRONICSSERVICING NC IIQUALIFICATION
1
SECTION 2 COMPETENCY STANDARDS 2 - 57
Basic Competencies 2 - 14
Common Competencies 15 - 32
Core Competencies 33 - 5
SECTION 3 TRAINING STANDARDS 58 - 67
SECTION 4ASSESSMENT AND CERTIFICATIONARRANGEMENTS
68
COMPETENCY MAP
DEFINITION OF TERMS 69 - 72
COMPETENCY MAP 73
ACKNOLEDGEMENT 74
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TRAINING REGULATIONS FORCONSUMER ELECTRONICS SERVICING NC II
S!"#$%& 1 CONSUMER ELECTRONICS SERVICING NC II QUALIFICATION
T!e CONSUMER ELECTRONICS SERVICING NC II "#a$i%ication consists o%competencies t!at a person m#st possess to assem&$e'(isassem&$e) maintain an( repaire$ectronica$$*-contro$$e( (omestic app$iances) a#(io-+i(eo pro(#cts an( s*stems an(ce$$#$ar p!ones.
T!is "#a$i%ication is pac,age( %rom t!e competenc* map o% t!e E$ectronics n(#str*Ser+ice sector/ as s!o0n in Anne A.
T!e #nits o% competenc* comprising t!is #a$i%ication inc$#(e t!e %o$$o0ing
C%'! (ASIC COMPETENCIES
5 311 1 5 Participate in 0or,p$ace comm#nication
5 311 1 6or, in team en+ironment
5 311 1 Practice career pro%essiona$ism
5 311 1 7 Practice occ#pationa$ !ea$t! an( sa%et* proce(#res
C%'! COMMON COMPETENCIES
ELC2421 8se 9an( Too$s
ELC31121 Per%orm :ens#ration an( Ca$c#$ation
ELC31122 Prepare an( nterpret Tec!nica$ ;ra0ing
ELC31522 App$* "#a$it* Stan(ar(s
ELC31123 Per%orm Comp#ter Operations
ELC2422 Terminate an( Connect E$ectrica$ 6iring an( E$ectronic Circ#its
C%'! CORE COMPETENCIES
ELC24322 Assem&$e' ;isassem&$e Cons#mer E$ectronic Pro(#cts an( S*stemsELC24323
:aintain an(
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RANGE OF VARIA(LES
VARIA(LE RANGE
1. Appropriate so#rces 1.1. Team mem&ers1.2. S#pp$iers
1.3. Tra(e personne$1.4. Loca$ go+ernment1.5. n(#str* &o(ies
2. :e(i#m 2.1. :emoran(#m2.2. Circ#$ar2.3. Notice2.4. n%ormation (isc#ssion2.5. Fo$$o0-#p or +er&a$ instr#ctions2.. Face to %ace comm#nication
3. Storage 3.1. :an#a$ %i$ing s*stem3.2. Comp#ter-&ase( %i$ing s*stem
4. Forms 4.1. Personne$ %orms) te$ep!one message %orms) sa%et*reports
5. 6or,p$ace interactions 5.1. Face to %ace5.2. Te$ep!one5.3. E$ectronic an( t0o 0a* ra(io5.4. 6ritten inc$#(ing e$ectronic) memos) instr#ction
an( %orms) non-+er&a$ inc$#(ing gest#res) signa$s)
signs an( (iagrams
. Protoco$s .1. O&ser+ing meeting.2. Comp$iance 0it! meeting (ecisions.3. O&e*ing meeting instr#ctions
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EVIDENCE GUIDE
1. Critica$ aspectso% Competenc*
Assessment re#ires e+i(ence t!at t!e can(i(ate
1.1. Prepare( 0ritten comm#nication %o$$o0ing stan(ar( %ormat
o% t!e [email protected]. Accesse( in%ormation #sing comm#nication e#ipment1.3. :a(e #se o% re$e+ant terms as an ai( to trans%er
in%ormation e%%ecti+e$*1.4. Con+e*e( in%ormation e%%ecti+e$* a(opting t!e %orma$ or
in%orma$ comm#nication
2. 8n(erpinningno0$e(ge
2.1. E%%ecti+e comm#nication2.2. ;i%%erent mo(es o% comm#nication2.3. 6ritten comm#nication2.4. Organi@ationa$ po$icies2.5. Comm#nication proce(#res an( s*stems2.. Tec!no$og* re$e+ant to t!e enterprise an( t!e in(i+i(#a$s
0or, responsi&i$ities
3. 8n(erpinningS,i$$s
3.1. Fo$$o0 simp$e spo,en $ang#age3.2. Per%orm ro#tine 0or,p$ace (#ties %o$$o0ing simp$e 0ritten
notices3.3. Participate in 0or,p$ace meetings an( (isc#ssions3.4. Comp$ete 0or, re$ate( (oc#ments3.5. Estimate) ca$c#$ate an( recor( ro#tine 0or,p$ace
meas#res3.. Basic mat!ematica$ processes o% a((ition) s#&traction)(i+ision an( m#$tip$ication
3.. A&i$it* to re$ate to peop$e o% socia$ range in t!e 0or,p$ace3.7. >at!er an( pro+i(e in%ormation in response to 0or,p$ace
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UNIT OF COMPETENCY ORK IN TEAM ENVIRONMENT
UNIT CODE 531116
UNIT DESCRIPTOR T!is #nit co+ers t!e s,i$$s) ,no0$e(ge an( attit#(es to i(enti%*ro$e an( responsi&i$it* as a mem&er o% a team.
ELEMENTPERFORMANCE CRITERIA
Italicized terms are e$a&orate( in t!e
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RANGE OF VARIA(LES
VARIA(LE RANGE
1.
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EVIDENCE GUIDE
1. Critica$ aspectso% Competenc*
Assessment re#ires e+i(ence t!at t!e can(i(ate
1.1. Operate( in a team to comp$ete 0or,p$ace acti+it*
1.2. 6or,e( e%%ecti+e$* 0it! ot!ers1.3. Con+e*e( in%ormation in 0ritten or ora$ %orm1.4. Se$ecte( an( #se( appropriate 0or,p$ace $ang#age1.5. Fo$$o0e( (esignate( 0or, p$an %or t!e o&1.. ro#p p$anning an( (ecision ma,ing
3. 8n(erpinningS,i$$s
3.1. Comm#nicate appropriate$*) consistent 0it! t!e c#$t#re o%t!e 0or,p$ace
4.
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EVIDENCE GUIDE
1. Critica$ aspectso% Competenc*
Assessment re#ires e+i(ence t!at t!e can(i(ate1.1 Attaine( o& targets 0it!in ,e* res#$t areas
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UNIT OF COMPETENCY PRACTICE OCCUPATIONAL EALT AND SAFETYPROCEDURES
UNIT CODE 531118
UNIT DESCRIPTOR T!is #nit co+ers t!e ,no0$e(ge) s,i$$s an( attit#(esre#ire( to comp$* 0it! reg#$ator* an( organi@ationa$re#irements %or occ#pationa$ !ea$t! an( sa%et*.
ELEMENTPERFORMANCE CRITERIA
Italicizedterms are e$a&orate( in t!e
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RANGE OF VARIA(LES
VARIA(LE RANGE
1. Sa%et* reg#$ations :a* inc$#(e t are not $imite( to1.1 C$ean Air Act1.2 B#i$(ing co(e1.3 Nationa$ E$ectrica$ an( Fire Sa%et* Co(es1.4 6aste management stat#tes an( r#$es1.5 P!i$ippine Occ#pationa$ Sa%et* an( 9ea$t!
Stan(ar(s1. ;OLE reg#$ations on sa%et* $ega$ re#irements1. ECC reg#$ations
2. 9a@ar(s'$o+es4.3 >ogg$es4.4 9air Net'cap'&onnet4.5 Face mas,'s!ie$(4. Ear m#%%s4. Apron'>o0n'co+era$$'#mp s#it4.7 Anti-static s#its
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VARIA(LE RANGE
5. Emergenc*-re$ate( (ri$$san( training
5.1 Fire (ri$$5.2 Eart!#a,e (ri$$
5.3 Basic $i%e s#pport'CP8;E
1. Critica$ aspectso% Competenc*
Assessment re#ires e+i(ence t!at t!e can(i(ate1.1 Ep$aine( c$ear$* esta&$is!e( 0or,p$ace sa%et* an(
!a@ar( contro$ practices an( proce(#res1.2 (enti%ie( !a@ar(s'ris,s in t!e 0or,p$ace an( its
correspon(ing in(icators in accor(ance 0it! compan*proce(#res
1.3
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COMMON COMPETENCIES
UNIT TITLE USE AND TOOLSUNIT CODE ELC72421
UNIT DESCRIPTOR T!is #nit co+ers t!e ,no0$e(ge) s,i$$s an( attit#(es on t!e sa%e#se) !an($ing an( maintenance o% too$s.
ELEMENTPERFORMANCE CRITERIA
Italicized +oldterms are e$a&orate( in t!e
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RANGE OF VARIA(LES
VARIA(LE RANGE
1. 9an( too$s 1.1. 9an( too$s %or a(#sting) (ismant$ing) assem&$ing)
%inis!ing) c#tting. Too$ set inc$#(es t!e %o$$o0ingt not $imite( to scre0 (ri+ers) p$iers)p#nc!es) 0renc!es) %i$es
2. Persona$ Protecti+eE#ipment PPE/
2.1. >$o+es2.2. Protecti+e e*e0ear2.3. Apron'o+era$$
3. :aintenance3.1. C$eaning3.2. L#&ricating3.3. Tig!tening3.4. Simp$e too$ repairs3.5. 9an( s!arpening3.. A(#stment #sing correct proce(#res
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EVIDENCE GUIDE
1. Critica$ aspect o%competenc*
Assessment re#ires e+i(ence t!at t!e can(i(ate
1.1. ;emonstrate( sa%e 0or,ing practices at a$$ times
1.2. Comm#nicate( in%ormation a&o#t processes)e+ents or tas,s &eing #n(erta,en to ens#re asa%e an( e%%icient 0or,ing en+ironment
1.3. P$anne( tas,s in a$$ sit#ations an( re+ie0e( tas,re#irements as appropriate
1.4. Per%orme( a$$ tas,s to speci%ication1.5. :aintaine( an( store( too$s in appropriate
$ocation
2. 8n(erpinning ,no0$e(ge 2.1. Sa%et*2.1.1.Sa%et* re#irements in !an($ing too$s
2.2. Too$s2.2.1. F#nction) Operation) Common %a#$ts
2.3. Processes) Operations) S*stems2.3.1.:aintenance o% too$s2.3.2.Storage o% Too$s
3. 8n(erpinning s,i$$s 3.1.
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UNIT TITLE PERFORM MENSURATION AND CALCULATIONUNIT CODE ELC31121
UNIT DESCRIPTOR T!is #nit co+ers t!e ,no0$e(ge) s,i$$s an( attit#(es nee(e(
i(enti%*) care) !an($e an( #se meas#ring instr#ments
ELEMENTPERFORMANCE CRITERIA
Italicized +oldterms are e$a&orate( in t!e
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RANGE OF VARIA(LES
VARIA(LE RANGE
1. :eas#ring instr#ments 1.1. Straig!t e(ge
1.2. Tor#e ga#ge1.3. Tr* s#are1.4. Protractor1.5. Com&ination ga#ge1.. Stee$ r#$e
2. Ca$c#$ationin(s o% part mens#ration inc$#(es t!e %o$$o0ingt not $imite( to2.1. =o$#me2.2. Area
2.3. ;isp$acement2.4. nsi(e (iameter2.5. Circ#m%erence2.. Lengt!2.. T!ic,ness2.7. O#tsi(e (iameter2.. Taper2.1.O#t o% ro#n(ness
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EVIDENCE GUIDE
1. Critica$ aspect o% competenc* Assessment re#ires e+i(ence t!at t!e can(i(ate1.1. Se$ecte( proper meas#ring instr#ments
accor(ing to tas,s
1.2. Carrie( o#t meas#rement an( ca$c#$ations1.3. :aintaine( an( stores instr#ments
2. 8n(erpinning ,no0$e(ge 2.1. T*pes o% meas#ring instr#ments an( t!eir#ses
2.2. Sa%e !an($ing proce(#res in #singmeas#ring instr#ments
2.3. Fo#r %#n(amenta$ operation o% mat!ematics2.4. Form#$a %or +o$#me) area) perimeter an(
ot!er geometric %ig#res
3. 8n(erpinning s,i$$s 3.1.
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RANGE OF VARIA(LES
VARIA(LE RANGE
1. Tec!nica$ (ra0ings Tec!nica$ (ra0ings inc$#(e t!e %o$$o0ing t not
$imite( to
1.1. Sc!ematic (iagrams1.2. C!arts1.3. B$oc, (iagrams1.4. La*-o#t p$ans1.5. Location p$ans1.. Process an( instr#mentation (iagrams1.. Loop (iagrams1.7. S*stem Contro$ ;iagrams
2. ;imensions ;imensions ma* inc$#(e t not $imite( to
2.1. Lengt!2.2. 6i(t!2.3. 9eig!t2.4. ;iameter2.5. Ang$es
3. S*m&o$s :a* inc$#(e t not $imite( to
3.1. NEC- Nationa$ E$ectric Co(e3.2. EC -nternationa$ E$ectrotec!nica$
Commission3.3. AS:E - American Societ* o% :ec!anica$
Engineers3.4. EEE - nstit#te o% E$ectrica$ an( E$ectronics
Engineers3.5. SA - nstr#mentation S*stem an(
A#tomation Societ*
4. nstr#ments'E#ipment 4.1. Components'(i+i(ers4.2. ;ra0ing &oar(s4.3.
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EVIDENCE GUIDE
1. Critica$ aspect o%competencies
Assessment re#ire e+i(ence t!at t!e can(i(ate
1.1. Se$ecte( correct tec!nica$ (ra0ing in $ine 0it!
o& re#irements1.2. Correct$* i(enti%ie( t!e o&ects represente( in
t!e (ra0ing1.3. (enti%ie( an( interprete( s*m&o$s #se( in t!e
(ra0ing correct$*1.4. Prepare('pro(#ce( e$ectrica$'e$ectronic (ra0ings
inc$#(ing a$$ re$e+ant speci%ications1.5. Store( (iagrams'e#ipment
2. 8n(erpinning ,no0$e(ge 2.1. ;ra0ing con+entions2.2. S*m&o$s
2.3. ;imensioning Con+entions2.4. :ar, #p'Notation o% ;ra0ings2.5. :at!ematics
2.5.1. Fo#r %#n(amenta$ operations2.5.2. Percentage2.5.3. Fraction2.5.4. Trigonometric F#nctions2.5.5. A$ge&ra2.5.. >eometr*
3. 8n(erpinning s,i$$s 3.1.
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UNIT TITLE APPLY QUALITY STANDARDSUNIT CODE ELC31522
UNIT DESCRIPTOR T!is #nit co+ers t!e ,no0$e(ge) s,i$$s an( attit#(es nee(e( toapp$* #a$it* stan(ar(s in t!e 0or,p$ace. T!e #nit a$so
inc$#(es t!e app$ication o% re$e+ant sa%et* proce(#res an(reg#$ations) organi@ation proce(#res an( c#stomerre#irements
ELEMENTPERFORMANCE CRITERIA
Italicized +oldterms are e$a&orate( in t!e
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RANGE OF VARIA(LES
VARIA(LE RANGE
1. :ateria$s'components 1.1. :ateria$s ma* inc$#(e t not $imite( to
1.1.1.6ires1.1.2.Ca&$es) so$(ering $ea(1.1.3.E$ectrica$ tape
1.2. Components ma* inc$#(e t not $imite( to1.2.1.Cs1.2.2.;io(es
2. Fa#$ts Fa#$ts ma* inc$#(e t not $imite( to2.1. Components'materia$s not accor(ing to
speci%ication2.2. Components'materia$s contain man#%act#ring
(e%ects2.3. Components'materia$s (o not con%orm 0it!
go+ernment reg#$ation i.e.) PEC) en+ironmenta$co(e
2.4. Components'materia$s !a+e sa%et* (e%ect
3. ;oc#mentation 3.1. Organi@ation 0or, proce(#res3.2. :an#%act#rers instr#ction man#a$3.3. C#stomer re#irements3.4. Forms
4. "#a$it* stan(ar(s 4.1. "#a$it* stan(ar(s ma* re$ate t not $imite( to t!e%o$$o0ing4.1.1.:ateria$s4.1.2.Component parts4.1.3.Fina$ pro(#ct4.1.4. Pro(#ction processes
5. C#stomer 5.1. Co-0or,er 5.2. S#pp$ier5.3. C$ient
5.4. Organi@ation recei+ing t!e pro(#ct or ser+ice
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EVIDENCE GUIDE
1. Critica$ aspect o%competenc*
Assessment re#ires e+i(ence t!at t!e can(i(ate
1.1. Carrie( o#t 0or, in accor(ance 0it! t!e
compan*s stan(ar( operating proce(#res1.2. Per%orme( tas, accor(ing to speci%ications1.3.
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UNIT TITLE PERFORM COMPUTER OPERATIONSUNIT CODE ELC31123
UNIT DESCRIPTOR T!is #nit co+ers t!e ,no0$e(ge) s,i$$s) an(/ attit#(es an(+a$#es nee(e( to per%orm comp#ter operations 0!ic! inc$#(e
inp#tting) accessing) pro(#cing an( trans%erring (ata #sing t!eappropriate !ar(0are an( so%t0are
ELEMENTPERFORMANCE CRITERIA
Italicized +oldterms are e$a&orate( in t!e
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RANGE OF VARIA(LES
VARIA(LE RANGE
1. 9ar(0are an(
perip!era$ (e+ices
1.1. Persona$ comp#ters
1.2. Net0or,e( s*stems1.3. Comm#nication e#ipment1.4. Printers1.5. Scanners1.. e*&oar(1.. :o#se
2. So%t0are So%t0are inc$#(e t!e %o$$o0ing t not $imite( to2.1. 6or( processing pac,ages2.2. ;ata &ase pac,ages2.3. nternet
2.4. Sprea(s!eets
3. O9 G S g#i(e$ines 3.1. O9S g#i(e$ines3.2. Enterprise proce(#res
4. Storage me(ia Storage me(ia inc$#(e t!e %o$$o0ing t not $imite( to4.1. ;is,ettes4.2. C;s4.3. @ip (is,s4.4. 9ar( (is, (ri+es) $oca$ an( remote
5. Ergonomic g#i(e$ines 5.1. T*pes o% e#ipment #se(5.2. Appropriate %#rnit#re5.3. Seating post#re5.4. Li%ting post#re5.5. =is#a$ (isp$a* #nit screen &rig!tness
. ;es,top icons cons inc$#(e t!e %o$$o0ing t not $imite( to.1. ;irectories'%o$(ers.2. Fi$es.3. Net0or, (e+ices
.4.
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EVIDENCE GUIDE
1. Critica$ aspect o%competenc*
Assessment re#ires e+i(ence t!at t!e can(i(ate
1.1. Se$ecte( an( #se( !ar(0are components correct$*
an( accor(ing to t!e tas, re#irement1.2. (enti%ie( an( ep$aine( t!e %#nctions o% &ot!
!ar(0are an( so%t0are #se() t!eir genera$ %eat#resan( capa&i$ities
1.3. Pro(#ce( acc#rate an( comp$ete (ata inaccor(ance 0it! t!e re#irements
1.4. 8se( appropriate (e+ices an( proce(#res totrans%er %i$es'(ata acc#rate$*
1.5. :aintaine( comp#ter s*stem
2. 8n(erpinning ,no0$e(ge 2.1. Basic ergonomics o% ,e*&oar( an( comp#ter #se
2.2. :ain t*pes o% comp#ters an( &asic %eat#res o%(i%%erent operating s*stems
2.3. :ain parts o% a comp#ter2.4. Storage (e+ices an( &asic categories o% memor*2.5. enera$ sec#rit*2.. =ir#ses2.7. O9 G S princip$es an( responsi&i$ities2.. Ca$c#$ating comp#ter capacit*
3. 8n(erpinning s,i$$s 3.1.
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UNIT TITLE TERMINATE AND CONNECT ELECTRICAL IRING ANDELECTRONICS CIRCUIT
UNIT CODE ELC72422UNIT DESCRIPTOR T!is #nit co+ers t!e ,no0$e(ge) s,i$$s an( attit#(es nee(e( to
terminate an( connect e$ectrica$ 0iring an( e$ectronic circ#its
ELEMENTPERFORMANCECRITERIA
Italicizedterms are e$a&orate( in t!e
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RANGE OF VARIA(LES
VARIA(LE RANGE
1. :ateria$s 1.1 :ateria$s inc$#(e( t!e %o$$o0ing t not $imite( to
1.1.1 So$(ering $ea(1.1.2 Ca&$es1.1.3 6ires
2. Too$s an( e#ipment 2.1 Too$s %or meas#ring) c#tting) (ri$$ing)assem&$ing'(isassem&$ing. Too$ set inc$#(es t!e%o$$o0ing t not $imite( to2.1.1 P$iers2.1.2 C#tters2.1.3 Scre0 (ri+ers
2.2 E#ipment2.2.1 So$(ering g#n2.2.2 :#$ti-tester
3. Persona$ protecti+ee#ipment
3.1 >ogg$es3.2 >$o+es3.3 Apron'o+era$$
4. :et!o(s 4.1 C$amping4.2 Pin connection4.3 So$(ere( oints
4.4 P$#gs
5. Accessories 5.1 Accessories ma* inc$#(e t!e %o$$o0ing t not $imite( to5.1.1 Brac,ets5.1.2 C$amps
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EVIDENCE GUIDE
1. Critica$ aspect o%competenc*
Assessment re#ires e+i(ence t!at t!e can(i(ate
1.1. 8n(ertoo, 0or, sa%e$* an( accor(ing to 0or,p$acean( stan(ar( proce(#res
1.2. 8se( appropriate termination' connection met!o(s1.3. %o$$o0e( correct se#ence in termination '
connection process1.4. Con(#cte( testing o% terminate( connecte(
e$ectrica$ 0iring'e$ectronic circ#its #sing appropriateproce(#res an( stan(ar(s
2. 8n(erpinning ,no0$e(ge 2.1. 8se o% too$s2.2. 8se o% test instr#ments'e#ipment2.3. E$ectrica$ t!eor*2.4. Sing$e p!ase AC princip$es2.5. 6iring tec!ni#es2.. ;C po0er s#pp$ies2.. So$(ering
3. 8n(erpinning s,i$$s 3.1.
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CORE COMPETENCIES
8NT OF CO:PETENCH ASSEM(LE AND DISASSEM(LE CONSUMERELECTRONIC PRODUCTS AND SYSTEMS
8NT CO;E ELC724322
;ESC
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4.2.2 8se so$(er s#c,er to #ic,$* remo+e mo$ten so$(eron t!e connection
4.2.3
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EVIDENCE GUIDE
1 Critica$ aspects o%competenc*
Assessment re#ires e+i(ence t!at t!e can(i(ate
1.1 Assem&$e( t!e #nit accor(ing to speci%icre#irements 0it!in time%rame a$$otte(
1.2 App$ie( sa%et* r#$es an( proce(#res1.3 8se( too$s an( e#ipment proper$*
1.4 (enti%ie( e$ectronic components an( (e+ices an( itsproper !an($ing
1.5 App$ie( appropriate ,no0$e(ge an( tec!ni#e onact#a$ assem&$*
2 8n(erpinning,no0$e(ge an(attit#(e
2.1 :ens#ration':at!ematics
2.1.1 Con+ersion o% 8nits
2.1.2 App$ie( :at!ematics
2.2 Sa%et*2.2.1 6or, Sa%et* re#irements an( econom* o%
materia$s 0it! (#ra&i$it*
2.2.2 no0$e(ge in 5S app$ication an( o&ser+ationo% re#ire( time%rame
2.2.3 no0$e(ge o% proper !an($ing an( (isposa$ o%c!emica$s
2.3 :ateria$s) too$s an( e#ipment #ses an(speci%ications
2.3.1 (enti%ication o% !an( an( po0er too$s
2.3.2 Proper care an( #se o% too$s
2.4 S*stem an( Processes
2.4.1 Princip$es o% e$ectrica$ Circ#its
2.4.2 (enti%*ing an( proper !an($ing o% e$ectroniccomponents
2.4.3 (enti%*ing an( proper !an($ing o% (igita$components
2.4.4 F#n(amenta$s o% ES; !an($ing
2.4.5 F#n(amenta$s o% t!r#-!o$e assem&$*
2.4. F#n(amenta$s o% s#r%ace-mo#nt assem&$*
2.4. T!eories o% $ea(-%ree so$(ers2.4.7 F#n(amenta$s o% so$(ering irons
2.4. F#n(amenta$s o% ca&$ing an( 0iring!arness
2.4.1 (enti%*ing connectors an( terminators
2.4.11 T!eories o% PCB art0or,
2.4.12 T!eories o% etc!ing PCB
2.4.13 F#n(amenta$s o% so$(ering an( (eso$(ering
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3 8n(erpinning s,i$$s 3.1 6or, e%%icient$* G s*stematica$$*
3.2 Comm#nication s,i$$s
3.3 8se an( maintenance o% too$s an( e#ipment
3.4 6or, sa%et* practices an( time management
3.5 App$ication o% s#&stit#tion tec!ni#e
3. Pro&$em so$+ing s,i$$s
3.
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8NT OF CO:PETENCH MAINTAIN AND REPAIR AUDIO-VIDEO PRODUCTS ANDSYSTEMS
8NT CO;E ELC724323
;ESC
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3. :aintain'
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RANGE OF VARIA(LES
1. A#(io-=i(eoPro(#cts an(S*stems
A#(io-=i(eo pro(#cts an( s*stems inc$#(e t ma* not &e$imite( to t!e %o$$o0ing
1.1 A:-F: ra(io recei+ers
1.2 A#(io cassette recor(ers1.3 =i(eo,e s*stems
1.4 E$ectronic m#sica$ instr#ments',e*&oar(s
1.5 ;=;'=C; P$a*er
1. Pro%essiona$ a#(io'P#&$ic-a((ress PA/ s*stems
1. Te$e+ision
1..1 9ome
1..2 Porta&$e
1.7 PC :onitors
2. Ser+ice
man#a$s
2.1 Ser+ice man#a$'sc!ematic (iagram'parts $ist
2.2 Operating instr#ctions'8sers'O0ners man#a$
3. Ser+icen%ormation
3.1 Do&
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EVIDENCE GUIDE
1 Critica$ aspects o%competenc*
Assessment re#ires e+i(ence t!at t!e can(i(ate
1.1 Prepare( t!e #nit an( re#ire( materia$s) too$se#ipment an( 0or,s!op proper$*.
1.2 App$ie( sa%et* r#$es an( proce(#res
1.3 (enti%ie( %a#$ts an( (e%ects in accor(ance 0it! testingproce(#res an( (oc#mente( t!e programs
1.4 Ep$aine( %a#$ts (e%ect to t!e responsi&$e person an(in%orme( cost#mer accor(ing$*
1.5 8se( too$s an( e#ipment proper$*
1. Fo$$o0e( ser+ice man#a$ speci%ications'instr#ctions
1. App$ie( appropriate ,no0$e(ge an( tec!ni#e onact#a$ repair acti+it*
1.7
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circ#its
2.5.5 F#n(amenta$s o% (igita$ $ogics) components Gcirc#its
2.5. F#n(amenta$s o% microprocessor circ#its an(programming
2.5. Ana$*sis o% tro#&$es an( iso$ation tec!ni#es
2.5.7 Princip$es o% so#n( an( aco#stics
2.5. F#n(amenta$s o% a#(io amp$i%iers
2.5.1 F#n(amenta$s o% a#(io so#rce G noisere(#ction s*stem
2.5.11 F#n(amenta$s o% A: G F:
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8NT OF CO:PETENCH MAINTAIN AND REPAIR ELECTRONICALLY-CONTROLLED DOMESTIC APPLIANCES
8NT CO;E ELC724324
;ESC
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3. :aintain'
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RANGE OF VARIA(LES
1. E$ectronica$$*Contro$$e(;omesticApp$iances
;omestic app$iances ma* inc$#(e t not $imite( to t!e%o$$o0ing
1.1 6as!ing :ac!ines an( ;riers
1.2 =ac##m C$eaners an( Po$is!ers1.3 9ome Foo( Processing e#ipment
1.3.1 Press#re an(
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5. Persona$protecti+ee#ipment
:a* inc$#(e t not $imite( to
5.16or,ing c$ot!es'Apron
5.29an( g$o+es
5.3Face';#st :as,
5.4>ogg$es
5.5Sa%et* s!oes
. Pre-testingproce(#res
.1 =is#a$ inspection o% t!e app$iance 0it! po0er o%%
.2 nter+ie0 o% c#stomer on !istor* o% t!e app$iance
.3 Operate t!e app$iance accor(ing to man#a$ to con%irm(e%ects
.
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2.5 S*stem an( Processes
2.5.1 Princip$es o% e$ectrica$ circ#its
2.5.2 F#n(amenta$s o% (irect c#rrent circ#its
2.5.3 F#n(amenta$s o% a$ternating c#rrent circ#its
2.5.4 F#n(amenta$s o% e$ectronic components an(circ#its
2.5.5 F#n(amenta$s o% (igita$ $ogic) components Gcirc#its
2.5. F#n(amenta$s o% microcontro$$er circ#its an(programming
2.5. Ana$*sis o% tro#&$es an( iso$ation tec!ni#es
2.5.7 Princip$es o% e$ectronic contro$$e( (omesticapp$iances
2.5. F#n(amenta$s o% so$enoi(s) re$a*s an(
motors
2.5.1 F#n(amenta$s o% e$ectronic motor contro$s
2.5.11 F#n(amenta$s o% in(#stria$ (e+ices an(circ#its
2.5.12 F#n(amenta$s o% e$ectronic $ig!ting an(!eating contro$s
2.5.13 F#n(amenta$s o% remote contro$
2.5.14 F#n(amenta$s o% app$iance protection an(sa%et* circ#its
2.5.15 F#n(amenta$s o% magnetrons an( ot!er!eating (e+ices
3 8n(erpinning s,i$$s 3.1 App$ication o% tro#&$es!ooting tec!ni#e
3.2 8se an( maintenance o% test instr#ments) too$s) Ge#ipment
3.3 App$ication o% 0or, sa%et* practices an( timemanagement
3.4 App$ication o% s#&stit#tion tec!ni#e
3.5 So$(ering'(eso$(ering an( 0iring'ca&$ing tec!ni#es
3. Sc!ematic (iagram rea(ing s,i$$s
4 :et!o( o%assessment
Competenc* ma* &e assesse( t!ro#g!
4.1 ;irect o&ser+ation';emonstration 0it! ora$ #estioning
4.2 T!ir( Part*
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5
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8NT OF CO:PETENCH SERVICE AND REPAIR CELLULAR PONES
8NT CO;E ELC724325
;ESC
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3. :aintain'
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. S*stem(e%ect'Fa#$ts*mptoms
:a* inc$#(e t not $imite( to
.1 No po0er .1.1 6et #nit.1.2 ;roppe( #nit.1.3 O+er (o0n$oa(e( #nit.1.4 S*stem error
.2 Contact ser+ice'contact retai$er.3 No Signa$
.3.1 No transmission'reception.3.2 ntermittent signa$.3.3 S!orte('gro#n(e( #nit
.4 Not c!arging.5 ;e%ecti+e 8ser inter%ace
.5.1 B#@@er .5.2 =i&rator
.5.3 e*pa(.5.4 Bac,$ig!ts.5.5 Ear piece.5. :icrop!one.5. LC; pro&$em.5.7 Camera pro&$em.5. B$#etoot!.5.1 n%ra re(.5.11
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EVIDENCE GUIDE
1 Critica$ aspects o%competenc*
Assessment re#ires e+i(ence t!at t!e can(i(ate
1.1 Prepare( 0or,p$ace) #nit) materia$s) too$s an(e#ipment proper$*
1.2 App$ie( sa%et* r#$es an( proce(#res1.3 Fo$$o0e( ser+ice man#a$ speci%ications'instr#ctions
1.4 8se( too$s an( e#ipment proper$*
1.5 (enti%ie( %a#$ts an( (e%ects accor(ing to re#ire(proce(#res
1. Ep$aine( (iagnose( %a#$ts'(e%ects to responsi&$eperson
1. n%orme( t!e c#stomer on t!e (iagnose( (e%ects
1.7
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2. La0s an( reg#$ations 2..1
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SECTION 3 TRAINING STANDARDS
31 CURRICULUM DESIGN
C%0*+! T$#! Cons#mer E$ectronics Ser+icing NC L!/! NC
N%$&. T*.$&$& D0*.#$%& 17 !rs ? Basic Competencies !rs ? Common Competencies3 !rs ? Core Competencies
C%0*+! D!+"*$)#$%&
T!is co#rse is (esigne( to (e+e$op G en!ance t!e ,no0$e(ge) s,i$$s) G attit#(es o%a Cons#mer E$ectronics Tec!nician) in accor(ance 0it! in(#str* stan(ar(s. t co+ers t!e&asic an( common competencies in a((ition to t!e core competencies s#c! asassem&$ing an( (isassem&$ing cons#mer e$ectronic pro(#cts an( s*stems) maintaining
an( repairing a#(io-+i(eo pro(#cts an( s*stems) ser+icing an( repairing e$ectronica$$*-contro$$e( (omestic app$iances an( ce$$#$ar p!ones.
(ASIC COMPETENCIES17 !rs
U&$# %C%)!#!&"ro#p
(isc#ssion
nteraction
;emonstration
O&ser+ation
nter+ie0s'
#estioning
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2. 6or, in a TeamEn+ironment
2.1 (enti%* t!e ro$e an(o&ecti+e o% t!e team an(in(i+i(#a$ mem&ers
2.2 Speci%* reportingre$ations!ips 0it!in an(
o#tsi(e t!e team2.3 8se appropriate %orms o%
comm#nication an(interaction 0it! teammem&ers
2.4 O&ser+e protoco$s inreporting
2.5 Contrite to t!e(e+e$opment o% t!e team0or, p$ans an( acti+ities
;isc#ssion
nteraction
;emonstration
O&ser+ation
nter+ie0s'
#estioning
3. Practice CareerPro%essiona$ism
3.1 (enti%* gro0t! areas an(prepare a 0or, p$an to0ar(simpro+ing onese$%
3.2 (enti%* inter an( intrapersona$ re$ations!ips
3.3 Prioriti@e goa$s accor(ing topersona$) team an(organi@ationa$ goa$s an(o&ecti+es
3.4 (enti%* training an( career
opport#nities
;isc#ssion
nteraction
;emonstration
O&ser+ation
nter+ie0s'
#estioning
4. PracticeOcc#pationa$9ea$t! an(Sa%et*Proce(#res
4.1 Ep$ain sa%et* reg#$ationsaccor(ing to organi@ationa$proce(#res
4.2 (enti%* possi&$e 0or,!a@ar(s an( ep$aincontingenc* meas#res incase o% 0or,p$ace acci(ents
4.3 ;etermine e%%ects o% !a@ar(san( ris,s an( ep$ain !o0 to
contro$ t!em
;isc#ssion
P$ant to#r
S*mposi#m
O&ser+ation
nter+ie0
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COMMON COMPETENCIES !rs
U&$# %C%)!#!&"