The Palgrave Handbook of Experiential Learning inInternational Business

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The Palgrave Handbook ofExperiential Learning inInternational BusinessEdited by

Vas TarasUniversity of North Carolina, USA

Maria Alejandra Gonzalez-PerezUniversidad EAFIT, Colombia

Selection and editorial content © Vas Taras and Maria AlejandraGonzalez-Perez 2015Individual chapters © Respective authors 2015

All rights reserved. No reproduction, copy or transmission of thispublication may be made without written permission.

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First published 2015 byPALGRAVE MACMILLAN

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Softcover reprint of the hardcover 1st edition 2015 978-1-137-46770-6

ISBN 978-1-349-50005-5 ISBN 978-1-137-46772-0 (eBook)DOI 10.1057/9781137467720

Contents

List of Figures x

List of Tables xiv

Acknowledgements xvii

Notes on Contributors xix

Part I Theories and Concepts of Experiential Learning inInternational Business/International Management

1 Introduction: Experiencing the World 3Allan Bird

2 Conceptual and Theoretical Foundations: Experiential Learningin International Business and International Management Fields 12Maria Alejandra Gonzalez-Perez and Vas Taras

3 Teaching International Business without Teaching InternationalBusiness: Opportunities through Considering the Students’International Environment 17Christian Zuber and Hans-Christian Pfohl

4 Students as Global Virtual Team Leaders: A Model forEnquiry-Based Experiential Learning 33Peter Zettinig, Audra I. Mockaitis, and Lena Zander

5 Integrated Experiential Learning: Africa and the United States 51Lucy Ojode

6 A Model of the Firm’s Sources of Experiential Knowledge in theInternationalization Process 65Luis Alfonso Dau

7 A Comprehensive Approach to Understand Learning Styles acrossCountries: A Comparison between the Japanese and ThaiEmployees of Japanese MNCs 91Yoshitaka Yamazaki and Thitiwat Attrapreyangkul

8 Investing in Human Capital through Training and Development:An Experiential Learning Framework 113Adrienne A. Isakovic

v

vi Contents

Part II Examples of Experiential Learning Projects inInternational Business/International Management

9 X-Culture: Challenges and Best Practices of Large-ScaleExperiential Collaborative Projects 131Vas Taras and Xavier Ordeñana

10 A Decade of Global Enterprise Experiences 149Deb Gilbertson and Virginia Cathro

11 Designing Experiential into an International Business Programme 169Allan Bird, Henry W. Lane, and Nicholas Athanassiou

12 Combining Cross-Border Online Teams and Field Projects inDeveloping Entrepreneurial Competencies 186Tiit Elenurm

13 Alternative Modes of Teaching International Business: OnlineExperiential Learning 202Meena Chavan

14 Intergenerational and Multicultural Experiential Learning inInternational Business Education 223Alfredo Jiménez and Carmen Palmero

15 Action Learning for International Business Students: The Role ofGlobal Consulting Projects in the MBA Curriculum 235James P. Johnson and D. Michael Brown

16 It Takes a Global Village: A Network Approach to ProvidingExecutive MBA Students with a Truly Global Experience 252José R. de la Torre

17 The Role of Experiential Learning in Educating ResponsibleCitizens 272Weng Si (Clara) Lei, Ching Chi Cindia Lam, Fernando Lourenço,and Natalie Sappleton

18 Experiential Learning Project on Doing Business in the‘bottom-of-the-pyramid’ Markets of Central and Eastern Europe 292Aleksandra Wasowska

19 Creative Ways of Engaging in the Global Community:Experiential Learning Approach 307Irina Naoumova and Annette Rogers

20 Social Enterprise Work Placements: Connecting Competence toInternational Management Experience 322Josh Lange and Keith Douglass Warner OFM

Contents vii

21 Global Knowledge to Local Practice: Experiential Service LearningModel in International Business and Social EntrepreneurshipEducation 346Sunny Jeong

22 Transformative Experiences in Teaching International Business:A Study Using an Online Blended Learning System acrossGeographies and Contexts 374Suresh George, Basil Janavaras, and Todd H. Friends

23 Game On: Virtual Reality in International Business Education 401Grishma Shah and John Cragin

24 Developing Cultural Intelligence Using Social Media 418Olivia Hernández-Pozas

25 Who Are You Really? Exploring Cultural Identity from the InsideOut 435Ruth C. May

26 Experiential Learning through the Design Thinking Technique 449Maiia Deutschmann and Moritz Botts

27 Reflexivity, Critical Reflection, and Mindfulness in ExperientialLearning: Developing Successful International BusinessGraduates 464Mark Tayar and Varina Paisley

28 Transition to Professional Life through Experiential Learning:An Undergraduate Course 484Bülent Kılıç, Rengin Isık, Ayse Esra Tuncer, Pınar Özbek, andMuhsine Itır Özgen

29 Enhancing Educational Quality through Active Learning inMega Classes 500Nikolaos Papazoglou

30 Balancing Skill Application with Cross-Cultural Contexts ofBusiness in International Travel Programmes: A Site Study 519Jennie L. Walker

31 Study Tours and the Enhancement of Knowledge andCompetences on International Business: Experiential LearningFacilitated by UNCTAD Virtual Institute 539Maria Alejandra Gonzalez-Perez

32 Developing Global Mindsets through the China StudyProgramme 550Connie Zheng and Jane Menzies

viii Contents

33 Fostering Experiential Learning in Faculty-Led Study-AbroadProgrammes 569Dante Di Gregorio

34 Living the Factory: Experiential Learning for InternationalOperations Managers Training 585Juan Esteban Escalante and Ricardo Uribe

35 The Study-Abroad Experience in Enhancing Cross-CulturalTolerance and Communication 597Jose F. Moreno, Luis E. Torres, and Sara C. Jackson

36 A Short-Term Study-Abroad Programme: Why and How 615Gordana Pesakovic

37 Suggestions for Developing an Internship Programme inIndonesia 626Liem Gai Sin

38 Connecting Students and Firms to Win in Emerging Markets: TheMaster in Relations with Eastern Countries 640Ernesto Tavoletti and Corrado Cerruti

39 Analysing an Atypical Emerging Market: Case Study of a StudentProject 656Susan H. Godar

40 Improving IB Learning through Multidisciplinary Simulations:Lessons from a Mock-Up of EU–US Trade Negotiations 665Gabriele Suder, Mark T. Nance, and Abigail Hall

41 Using Management Simulations to Enrich Students’ LearningExperiences on a Conventional MBA Programme 680Michael Z. Ngoasong and Donal A. O’Neill

42 Course-Based Export/Import Projects: Workings with RealBusinesses in Order to Engage Students and Produce GraduatesWho Can Identify and Capitalize on Export Opportunities 698Mirosław Jarosinski and Nick Robinson

43 IMF, FOREX, and International Business in Emerging Markets 714Satyendra Singh

44 The Cross-Border Forum: Learning about InternationalBusiness through Experience 730Sara C. Jackson, Luis E. Torres, and Jose F. Moreno

Contents ix

45 Top–Bottom of the Pyramid Collaborative Engagement 743Lucy Ojode

46 French Connections: How to Succeed in UndergraduateExperiential Learning Missions 760Sergio Janczak and Krista Finstad-Milion

47 Creating Textbook 2.0 with a Student Wiki 776Moritz Botts and Maiia Deutschmann

48 Let’s Go Party! Marketing Research Methods Course 791Natalie S. Mikhaylov

49 A Suite of Student Research Assignments in InternationalManagement 808Daniel S. Zisk and Marion M. Owyar-Hosseini

50 From a Theoretical Innovation Management Course to a CreativeBusiness Plan 822Maiia Deutschmann and Moritz Botts

51 International Business and Water Colouring Flowers: UnexpectedExperience through Experiment 854Håkan Pihl and Annika Fjelkner

52 More Food for Thought: Other Experiential Learning Projects 873Vas Taras, David M. Berg, Carolyn Buie Erdener, James M. Hagen,Adam Johns, Greta Meszoely, Varina Paisley, Daria Panina, andRachel Clapp Smith

Index 886

Figures

1.1 Scale of pedagogy from didactic to experiential 51.2 The intersection of transformative potential and feedback for

learning experiences 63.1 Reverse learning activities to consider the students’ IB-related

environment 224.1 Stages in the course design 414.2 An enquiry learning-based model 445.1 The experiential learning cycle 535.2 ToP–BoP collaborative engagement 565.3 The Banda, dining area, where guests ate meals and hang out

for informal learning 585.4 BoP hostel boardroom where the ToP students delivered findings 616.1 Basic communication process 686.2 Necessary factors for MNEs to benefit across borders from

potential international sources of knowledge 726.3 Firm’s sources of experiential knowledge in the

internationalization process 817.1 Kolb’s learning mode and learning styles 957.2 Processes of learning about Japanese and Thai employees 1027.3 Learning style differences between Japanese and Thai employees 1037.4 Learning style distribution of Japanese and Thai employees 1068.1 Example of detailed lesson plan 118

11.1 Course themes 17811.2 Examples of project cultures 18112.1 Kolb’s experiential learning cycle (modified by the author of

this chapter) 19213.1 FX game 21313.2 Global Strategy game 21515.1 Kolb’s (1984) experiential learning cycle 23915.2 Applying Kolb’s ELC to consulting projects 24116.1 Experience versus content in international management

education 25416.2 The consortium members, 2014 25819.1 Global citizenship diagram 31020.1 Leadership competency conceptual map 340

x

List of Figures xi

21.1 Action research and its purpose 35021.2 Deweyan enquiry 35021.3 Pragmatic learning theory: community enquiry approach 35321.4 Model of social school 35522.1 Schema of GMMSO3 system 37922.2 Structure of the company situation analysis in the GMMSO3 38122.3 Country selection process in the GMMSO approach 38322.4 In-depth market analysis in the GMMSO3 38522.5 Entry strategy and marketing plan in the GMMSO3 38522.6 Whitworth transformational approach 38922.7 I learned the most important content areas taught in this course 39122.8 Global perspectives: this course helped me to understand that

people in other cultures may hold different understandings ofreality 392

22.9 Transformational learning at Coventry 39422.10 Student responses to ‘staff teaching on this module makes the

subject interesting’ 39622.11 Student responses to ‘staff teaching on this module involves

clear explanations’ 39622.12 Student responses to ‘the module is stimulating and engaging’ 39623.1 Actor suits up in motion capture studio while computer

operators monitor animation and script 40823.2 Virtual reality immersion allows students to attend trade show

in Brazil with colleagues 40923.3 Student (company employee) and some of the company IB

team meet with the CEO to discuss next steps in the IB plan 40923.4 The interface includes a way to navigate to different parts of

the company and a company-issued handheld device forreceiving messages and assignments like this 410

23.5 The instructor’s dashboard reports student progress andperformance in real time for each course 414

23.6 Student performance is summarized for each course 41424.1 Example of a flipping the classroom activity using Twitter to

understand and solve a problem 42624.2 Example of a flipping the classroom activity using role playing 42724.3 Example of a Twitter post to promote extended interaction

with course content 42724.4 Example of a blog post to promote extended interaction with

course content 42824.5 Example of a You Tube post to enhance critical thinking about

international events and news 42824.6 Example of a Facebook post to discuss about ethical dilemmas 429

xii List of Figures

24.7 Example of a blog post to support business solutions 42924.8 Example of a Twitter post that links to a blog to connect

students with other experts 43026.1 The seven principles of design thinking innovation 45126.2 A Colombian student with her prototype 45526.3 The circular design thinking process 45626.4 The linear (theoretical) design thinking process 45627.1 Scope of this discussion 46527.2 Experiential learning loop 46627.3 Moving from level two to level three 47128.1 The process of ALIS 350 49029.1 Capacity building through experiential learning 51430.1 Mixed-methods research design for Southwestern IMBA site study 52530.2 Global mindset construct 52730.3 Hierarchical regression analysis predicting social capital score 53530.4 Correlation matrix of global mindset scores and learning

methodologies 53631.1 Number of participants in study tours to the UNCTAD Virtual

Institute 2005–2013 54334.1 Graphic image of the academic mission 59040.1 Suggested time table 67140.2 Mock article e-mailed to students in the week between the two

negotiation rounds 67241.1 Application of Kolb’s learning cycle in simulation-based training 68642.1 The structure of course-based export/import projects in the

Interparse project 70042.2 The current structure of the course-based export/import

projects being run by the Warsaw School of Economics andNorth Island College 701

43.1 IMF decision-making process 71543.2 Cuban convertible pesos (CUC) and regular pesos 72245.1 Seat-less toilet 74545.2 A side view of the hostel where the study-abroad guests lived

on US$20 per day (ongoing construction of the top floor andbackrooms) 749

45.3 A sample shared hostel room that made S3 cry on the first day 75045.4 A busy host city street that impressed S3 75045.5 Pasta piles at the host country Central Market 75645.6 Solar-powered electronics at the host country Central Market 75647.1 Formatting options in the IB course’s wiki 78347.2 Example of a student-created wiki page 78450.1 The process model of innovation 826

List of Figures xiii

50.2 A typology of creativity techniques 82950.3 Company visit to Airbus in Hamburg 83950.4 Company visit to BMW in Berlin 83950.5 Presentation of asgoodasnew by Christian Wolf 84050.6 Christian Wolf (second from left) with students and tutors of

the course International Innovation Management, in front ofasgoodasnew in Frankfurt (Oder) 841

50.7 A poster prepared by a student team 84650.8 A scale model of an innovative idea by the students 84750.9 A summary of an innovation management course and its

possible consequences 848

Tables

3.1 Activities to include students’ international environment 253.2 Supporting institutions for IB-related activities 287.1 Demographic characteristics of participants 977.2 Descriptive statistics and correlation matrix among key variables 1007.3 Results of independent t-test about learning style variables

between Japanese and Thai employees 1017.4 Results of the Chi-square test of independence by learning

styles and two countries 1058.1 Example of design document 1188.2 Example of lesson plan overview 1198.3 Data on survey items as completed by participants 1249.1 X-Culture participation dynamics 1329.2 Expected vs. observed challenges of international collaboration 137

10.1 Range of technologies deployed by students in the 2014 GEE 16113.1 Demographics of the student population 20713.2 Implementation of the steps 20913.3 Mean score on a scale of 1–5 and the rank calculated from the

mean scores for the 12 experiential learning activitiesincluded in the course. E stands for experiential activity 211

13.4 FX transfer sheet 21113.5 Likert scale by evaluating the student attitudes scale 21715.1 Use of consulting courses in business schools 2001–2003 24316.1 Programme content by site, 2013 25916.2 Student flows per year 26117.1 Project descriptions 27617.2 Distribution of students enrolled and surveyed under the five

undergraduate degree programmes 28217.3 Overall satisfaction with the experiential learning project 28217.4 Perceived value of the experiential learning projects 28317.5 Percentage of students who perceives/don’t perceived that

experiential learning projects provided the opportunity forgrowth 284

17.6 Percentage of students who have and have not developed inthe listed personal skills, social awareness, and socialresponsibilities 285

18.1 Key facts about the host country (extract) 30018.2 Instruction for round 1 (extract) 300

xiv

List of Tables xv

19.1 Global awareness menu 31220.1 Course objectives for service learning and social enterprise

learning 32620.2 Conceptual framework for management competencies found

in the Global Social Benefit Fellowship 34221.1 Educational topics, values, and techniques appropriate to a

social school 35821.2 Proposed timeline and events 36321.3 Summary of international experiential learning in

the GSVC 37022.1 Questions and answers in Module 1 38022.2 Questions and answers in Module 2 38222.3 Questions and answers in Module 3 38422.4 Questions and answers in Module 4 38623.1 Competency areas addressed in the international business course 41123.2 Feedback: quotes from students 41327.1 Orientations to reflection and mindfulness 46929.1 Timetable for the administration teams 51529.2 Timetable for the conference administration teams 51630.1 Financial times top-10 MBA programmes for international

business, 2014 52032.1 Themes on cultural intelligence 56334.1 Itinerary of visits 58934.2 Collection data protocol 59134.3 Dimensions and competences worked on 59235.1 Study-abroad types 59935.2 Intercultural competence 60035.3 Studying abroad 60235.4 Data demographics 60235.5 GENE survey groups’ comparison 60435.6 ICC survey groups’ comparison 60535.7 ICC survey gender groups’ comparison 60735.8 ICC ethnicity groups’ comparison ANOVA 60841.1 Key stakeholder in petroleum production in INCONGRUA 68842.1 Partner institutions in the Interparse project 69942.2 Teams composition 70242.3 Project schedule 70442.4 International business projects comparison 71143.1 Sample countries and votes 71646.1 Institutionalization process of the international experiential

learning course 76646.2 Benefits for the main constituencies 772

xvi List of Tables

51.1 Instructions to group A 86151.2 Instructions to group B 86251.3 Results from experiment in group A 86451.4 Results from experiments in group B 86551.5 Student evaluation: comments on experiment 869

Acknowledgements

Vas Taras: This book would not have been possible without the contribu-tions of the many educators and scholars who invested their time and effortin sharing their experience and knowledge and in writing this book, chapterby chapter. I hope that it will be a stepping stone for the future generationof educators, who will be able to ‘stand on the shoulders of the giants’ andfurther advance the field of experiential learning in International Businesseducation.

Maria Alejandra Gonzalez-Perez deserves a special note of appreciation. Theidea of putting together a volume on experiential learning was conceivedat a panel session at the Academy of International Business (AIB) meetingin Istanbul. However, it was Dr Gonzalez-Perez who turned the idea into abook. She was the one who presented the initial publication idea to the pub-lisher, managed the process of issuing the calls for chapter proposals andcoordinating the efforts of the many co-authors, and made sure the entireproject was completed on time. It was a tremendous effort and time invest-ment on her part, and the entire co-author team is grateful to her for herleadership role.

Maria Alejandra Gonzalez-Perez: I wish to dedicate this Handbook to all thechapter contributors (and their colleagues), reviewers, members of the AIB,AIB-LAT (Latin American Chapter of AIB), PACIBER (Pacific Asia Consortiumfor International Business Education and Research), and the UNCTAD VirtualInstitute. It has been written for International Business educators and man-agers, who I trust will value the wisdom of the experiences shared in thesechapters. It is my hope that the book will prove to be a significant contributionto experiential learning pedagogy.

I would like to acknowledge the support of my colleagues in UniversidadEAFIT, Colombia, in particular the leadership and inspiration provided by JuanLuis Mejia Arango, Felix Londoño González, Gabriel Jaime Arango, and my col-laborators at the Trade, Investment and Development Observatory (Juan Perez,Carolina Herrera, David Murcia, Marcela Marin, and Catalina Tamayo). I wouldalso like to express my gratitude to Ricardo Uribe, Head of the Departmentof Organization and Management, and Francisco Lopez Gallego, Dean of theBusiness School.

xvii

xviii Acknowledgements

I would like to acknowledge the continuous support and professionalismof Virginia Thorp, Liz Barlow, and Kiran Bolla at Palgrave Macmillan, whoenthusiastically guided us through the publication process.

I’m very grateful to my co-author and co-editor, Vas Taras. Working on thisproject together for over a year proved to be an amazingly enjoyable teamworkexperience.

Finally, I thank my family and friends for their persistent encouragement.

Contributors

Nicholas Athanassiou is Associate Professor and Group Coordinator of Interna-tional Business at D’Amore-McKim School of Business, Northeastern University,USA. He teaches global management, cross-cultural management, and businessstrategy. His articles have appeared in the Strategic Management Journal, Journalof International Business Studies, Journal of World Business, Management Interna-tional Review, and Entrepreneurship: Theory and Practice. He holds a PhD from theUniversity of South Carolina, USA; a BS from the Naval Academy of Greece; anMSEE from Georgia Tech, USA; and an MBA from the University of Michigan,USA. From 1974 to 1990, he held senior executive positions with Pepsico, KFCInternational, and Heublein, Inc. in Japan, Europe, the Middle East, and theUnited States.

Thitiwat Attrapreyangkul is Lecturer in Marketing at the Department of Mar-keting, Rajamangala University of Technology Lanna, Thailand. He received hisMBA from International University of Japan. His research interest relates to cre-ative marketing campaign and strategy-forecasting techniques. He teaches prin-ciples of marketing, brand management, e-marketing, international marketing,and public relation management.

David M. Berg is Associate Professor of Strategic Management and Inter-national Business at the Hamline University School of Business in St Paul,Minnesota. His research exploring the dynamics of global competition andthe adaptation of firm strategies for globalized markets has been published inthe Journal of International Business Studies and the Oxford Handbook of Interna-tional Business; he also publishes in the area of international business pedagogy.He has led numerous MBA and undergraduate short-term study-abroad pro-grammes and chaired the Teaching International Business track for the 2012Academy of International Business annual meeting in Washington, DC.

Allan Bird is Director of the Global Leadership Initiative at D’Amore-McKimSchool of Business. With more than 90 articles and book chapters, his workhas appeared in the Academy of Management Journal, Strategic Management Jour-nal, Journal of International Business Studies, and other academic and practitionerjournals. He is the author, co-author, and editor of five books, the most recentbeing Global Leadership: Research, Practice and Development. His research interestsfocus on global leadership and effective management in intercultural contexts,with a particular emphasis on assessment and development.

xix

xx Notes on Contributors

Moritz Botts has been a research and teaching assistant at the Departmentof International Management, European University Viadrina, Frankfurt (Oder),Germany, since 2010. He holds a Master’s degree in Economics and Manage-ment from Leibniz University Hanover. The topic of his PhD thesis is the roleof culture for international managers. His further research interests are theinstitutional environment of international companies and culture theories. Hehas presented his research at international conferences such as the EuropeanInternational Business Academy (EIBA in 2011, 2012, 2013), Academy of Inter-national Business (AIB in 2013), European Academy of Management (EURAMin 2013), and European Business Ethics Network (EBEN in 2014). He is aninstructor in the X-Culture project and teaches international management andinnovation management in Germany. He has taken classes both in innovationmanagement as a visiting scholar in Poland and in workshops in Bulgaria andBosnia-Herzegovina. Before his work at Viadrina, he worked in the publishingindustry in Germany. He has co-edited a volume on European foreign policy.In addition to academic teaching, Moritz Botts teaches international businessat a vocational school and is an intercultural trainer.

D. Michael Brown is Professor of Corporate Reputation and Strategy atBirmingham City Business School, Birmingham City University, UK, and Headof the Centre for Corporate Reputation and Strategy. He has led the researchof ‘Britain’s Most Admired Companies Survey into Corporate Reputation’, pub-lished in several international academic and management journals, contributedto a number of chapters to edited volumes, and co-authored (with Paul Turner)The Admirable Company.

Virginia Cathro is Lecturer in International Business and Business Com-munication in the Department of Management, University of Otago, NewZealand. Her research interests include cross-cultural management, expatriateperformance, global virtual teams, and indigenous business practices.

Corrado Cerruti is Full Professor of Management at the Department of Stud-ies on Business Government Philosophy, Faculty of Economics, University ofRoma Tor Vergata. He has a Bachelor’s degree in Economics and Trade fromthe University of Genova, an MBA from INSEAD Fontainebleau (France), anda PhD from the University of Cranfield, School of Management. He is Directorof the Master of Science in Business Administration, Deputy Director of PhDin Management (specialization in Enterprise Management and Accounting),and Member of the Directing Board of the Master in Procurement Manage-ment at the University of Roma Tor Vergata. He is a member of the ScientificCommittee of the Master program in ‘Innovation in the Public Administration’organized by the University of Macerata and a member of the European Board

Notes on Contributors xxi

of the Supply Chain Council. He teaches innovation management, advancedmanagement, management consulting, and procurement and supply chainstrategy. His research interests include innovation management, managementconsulting, logistics, information systems, and SMEs.

Meena Chavan is Senior Lecturer in Organisational and Management Stud-ies at the Department of Marketing and Management, Macquarie Univer-sity, Australia. She holds a Bachelor’s degree in Advanced Accounting andEntrepreneurship, a Master’s degree in Advanced Accounting and BusinessAdministration, and a PhD in International Entrepreneurship. She is an advo-cate of experiential learning and adopts an experiential teaching style. Herpublished pedagogical researches include Web-based teaching, education andtraining needs of entrepreneurs, teaching international business to large classesthrough experiential teaching, and international versus local student’s percep-tion of quality of education. She is passionate about curriculum design throughdigital technology for the 21st century. Prior to her academic career, Meenaworked as an auditing consultant at KPMG.

Ching Chi ‘Cindia’ Lam is Assistant Professor and Academic Coordinator ofthe Tourism Retail and Marketing Management Programme of the Institutefor Tourism Studies in Macau. She is also a panel member of the Commit-tee for Public Service Quality Evaluation of the Macau Special AdministrativeRegion (SAR) Government. Cindia earned her PhD from the Catholic Univer-sity of Portugal with a focus in accounting history. Her research focuses ontourism and hospitality, customer behaviour, development of tourism products(including medical tourism), destination branding and positioning, and hoteloccupancy to education (including experiential learning, creative education,and the art of teaching quantitative courses). Her research has been publishedin different books and journals, including Tourism Review, Journal of Hospitalityand Tourism Management, Journal of China Tourism Research, European Account-ing Review, and others. Cindia has also joined in numerous government andcommercial consultancy projects during the past years.

Rachel Clapp-Smith is Assistant Professor of Leadership in the Collegeof Business at Purdue University Calumet. She received her PhD in Orga-nizational Behaviour and Leadership at the University of Nebraska andMBA in International Management at Thunderbird School of Global Man-agement, USA. She has devoted her research to Global Mindset andGlobal Leadership Development, publishing articles in journals such as theInternational Journal of Leadership Studies, Journal of Leadership and Orga-nizational Studies, Human Resource Management, Cross-Cultural Management,European Journal of International Management, and the Journal of Business

xxii Notes on Contributors

Studies. She has also contributed chapters to Global Mindset: Advancesin International Management and Advances in Global Leadership. She haspresented papers at a number of annual meetings of the Academy ofManagement, International Leadership Association, and Midwest Academyof Management. She is a co-coordinator of the Network of LeadershipScholars and Director of The Leadership Center at Purdue UniversityCalumet.

John Cragin earned his PhD in Management with an emphasis on interna-tional business from the University of Oklahoma, USA, in 1980. He has 20 years’experience not only in teaching at graduate and undergraduate levels but alsoas an investor, owner, and CEO of several business enterprises in China, Russia,Brazil, and the United States. He has lived and worked in 30 countries. He is theauthor of articles published on 4 continents and led the creation of 14 onlinecourses that employ virtual reality immersion technology.

Luis Alfonso Dau is Assistant Professor of International Business and Strategyand Associate Fellow of the Center for Emerging Markets at the D’Amore-McKim School of Business. He teaches courses in international management,and his research interests are on the strategic response of emerging market com-panies to regulatory reforms and other institutional processes and changes. Hisresearch has appeared in the top academic journals in the field, including theAcademy of Management Journal, Journal of International Business Studies, Jour-nal of Business Venturing, Management International Review, and Global StrategyJournal. He received his MBA from the joint ITESM–Thunderbird programmeand his PhD in International Business Strategy from the Moore School of Busi-ness, University of South Carolina. Prior to his PhD studies, he was a successfulentrepreneur in Guadalajara, Mexico.

José R. de la Torre is former Dean of the Chapman Graduate School of Busi-ness at Florida International University, USA, where he also held the J.K.Batten Chair in Strategy, now Emeritus. Previously, he was in the faculty atthe Anderson School of Management at the University of California in LosAngeles, at INSEAD in Fontainebleau, France, and at Georgia State University,USA. He is currently a visiting professor at the McDonough School of Business,Georgetown University, USA. De la Torre has a doctorate from Harvard BusinessSchool (HBS) and has published extensively in the field of multinational busi-ness. He also served on several boards of directors for international companiesbased in Mexico, India, and the United States.

Maiia Deutschmann has been a research and teaching assistant at the Depart-ment of International Management, European University Viadrina, Frankfurt(Oder), Germany, since 2008. She holds a Master’s degree in International

Notes on Contributors xxiii

Business Administration from Viadrina University, Germany, and in Organi-zational Management from Kiev National University, Ukraine. The topic ofher PhD thesis is business internationalization. Her research interests lie instrategic management and marketing, intercultural management, knowledgeand innovation management, as well as in internationalization theories. Shehas presented her research at international conferences such as the EuropeanInternational Business Academy (EIBA in 2013), Academy of InternationalBusiness (AIB in 2013), Conference of the International Society of New Institu-tional Economics (ISNIE in 2012), European Conference on Innovation andEntrepreneurship (ECIE in 2011), and so on. She has published in GlobalManagement Journal as well as a monograph, both in the field of business inter-nationalization. Maiia Deutschmann has been an instructor in the X-Cultureproject and teaches international management and innovation managementin Germany. She has given lectures on innovation and competition as a visit-ing scholar in Poland. Prior to her academic career, she worked as a marketingand management specialist in the packaging, tourist, and automobile industriesin Germany and Ukraine and, therefore, has practical experience both in therespective professional disciplines and in the field of intercultural managementand communication.

Dante Di Gregorio is Associate Professor at the University of New Mexico’sAnderson School of Management. His research spans the broad areas ofentrepreneurship, international management, and strategy, and he has pub-lished in journals, including Management Science, Research Policy, Journal ofInternational Business Studies, International Business Review, Journal of World Busi-ness, and IEEE Transactions on Engineering Management. He serves on the editorialboards of the Journal of Business Venturing and the Journal of ManagementStudies and has directed three grants from the US Department of Educationto expand international business education programmes. Dante has studiedand/or worked in Mexico, Germany, and Austria, and he has been involvedin coordinating academic programmes in or involving Mexico, Italy, Iraq,Ecuador, and China

Tiit Elenurm is Head of the Entrepreneurship Department at the EstonianBusiness School, Estonia. He obtained his PhD in 1980 and the title of hisdissertation was ‘Management of the Process of Implementation of New Orga-nizational Structures’. Author of more than 110 research publications, hisresearch interests include innovative entrepreneurship, knowledge manage-ment, virtual networking, cross-cultural teams, and international transfer ofmanagement knowledge. From 1988 to 1992, as Head of the Departmentof International Management of the Estonian Management Institute, he wasactive in introducing foreign trainers and consultants to Estonian business

xxiv Notes on Contributors

organizations interested in learning international business skills from represen-tatives of advanced market economies. In 1992, he founded the managementtraining and consultancy company, EM International. Since selling this com-pany to the Estonian Business School in 2000, he has focused his activitieson developing learning-by-doing in international teams and on facilitatinginnovative and co-creative entrepreneurship.

Carolyn Erdener, originally from the United States, has traveled, studied,worked, and lived extensively in other countries since the age of 15, as wellas in the United States. She holds a PhD in Business, with a double majorequivalent in Management and International Business, plus an MA in Cen-tral Eurasian Studies from Indiana University, Bloomington, USA. Since 2008,she has been a Full Professor at KIMEP University’s Bang School of Business inAlmaty, Kazakhstan, following appointments in Egypt, Germany, Hong Kong,Mexico, and North Cyprus at a branch campus of Middle East Technical Univer-sity. Prior to her academic career, Erdener worked for over ten years in industryand government, including seven years in Ankara, Turkey.

Juan Esteban Escalante is Lecturer in the Department of Organization andManagement at Universidad EAFIT, Colombia. A production engineer by back-ground, he has a Master’s degree in Business Administration as well as onein Project Management. He has been a lecturer for seven years in under-graduate, graduate, and continuing education in the areas of cost, operationsmanagement, and process management.

Krista Finstad-Milion is Associate Professor in the Department of HumanResources and Organizational Behavior at ICN Business School, France. Sheis interested in designing innovative ways to bridge theory and practice.She leads the ARTEM ‘Organizational Best Practices’ workshop, which bringstogether international and French students from management, engineer,and art schools to accompany medium-sized companies’ efforts to achieveISO 26000 standards.

Annika Fjelkner is Lecturer at the Centre of Business Studies, Kristiantad Uni-versity, Sweden, where she teaches academic writing and international businesscommunication. She also monitors the academic skill track of the businessprogramme and writes about generic skill development.

Todd H. Friends is Assistant Professor of International Business and Man-agement at Whitworth University, Spokane, USA. Previously, he was a globalexecutive with American Express International. He was a recipient of the USDepartment of State Critical Language Scholarship for Mandarin in 2012. He

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teaches international business strategy and operations management; he alsoleads study-abroad courses to Southeast Asia and China.

Suresh George is Senior Lecturer in Business, Strategy and Management atCoventry University, where he teaches international business strategy andemerging markets. Previously, he has worked within the telecommunicationsindustry. He also has an interest in development of Web-based learning solu-tions for education, having been advisor to several widely used solutions inStrategic Management and International Business education, including theGMMSO3 software. He has co-authored a book Going Global: A Practical Guideand is also the creator of the GLOBSTRATEGY open education resource forInternational Business.

Deb Gilbertson is an innovation and education specialist and the principalconsultant at Te Kaihau Ltd in New Zealand. Deb has 30 years of experiencein developing people and 12 years of experience working as a consultant forbusinesses and governments. Her work focuses on how individuals and organi-zations can unleash their latent potential to make ideas happen. In the fieldof education, Deb is New Zealand’s leading exponent on ‘enterprise educa-tion’ – the process of embedding action learning with real outcomes into theeducation process. She is a founder of a number of education programmes,including the Global Enterprise Experience that focuses on developing globalleaders.

Susan H. Godar is Professor of Global Marketing at the Cotsakos College ofBusiness, William Paterson University, USA, where she is currently InterimDean. She served as Chair of AIB-SE USA section in 2011–2012, as ConferenceChair of AIB-SE USA section in 2008 and 2010, and was named a Fellow ofthe Chapter in 2013. She has published two articles in International Business:Research, Teaching, and Practice, where she also served on the editorial board.In addition, her work has appeared in journals such as Industrial MarketingManagement and Journal of Business Ethics. She received a Fulbright teachinggrant to Latvia in 2006–2007 and served as a Fulbright Ambassador in 2010–2011. Prior to joining AIB, she spent 15 years marketing avionics, airplanes,and helicopters.

Maria Alejandra Gonzalez-Perez is Full Professor of Management and for-mer Head of the Department of International Business (2009–2013) andformer Director of the International Studies Research Group (2008–2013) atUniversidad EAFIT, Colombia. She holds a PhD in Globalization and Corpo-rate Social Responsibility (International Business) and a Master’s in BusinessStudies in Industrial Relations and Human Resources Management from the

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National University of Ireland (NUI), Galway. She did postdoctoral research atthe Community Knowledge Initiative (CKI) in NUI Galway. Maria Alejandrahas published books, several academic papers, and book chapters in the areasof internationalization, corporate social responsibility, and international migra-tion. She is a regular contributor to Latin American business media. Herresearch results have been presented in more than 40 international academicconferences in all the continents. Also, she was trained as a Clinical Psy-chologist at the Universidad Pontificia Bolivariana (UPB) in Colombia. MariaAlejandra has lived, studied, or worked in the United Kingdom, United States,Ireland, France, Spain, and Colombia and has travelled as a tourist to over 40countries.

James M. Hagen is Professor of International Marketing Strategy at HamlineUniversity, USA. With research interests in foreign market entry and inter-organizational trust, examples of his publications include Academy of Man-agement Review and Journal of International Marketing. His case study, ‘Ben andJerry’s – Japan’, has been widely used by MBA programmes for teaching for-eign market entry. Professor Hagen is active in the Association of JapaneseBusiness Studies and is a frequent presenter at conferences of the Academyof International Business. His teaching activities include short-term study-abroad leadership and lecturing in Japan, South Korea, Argentina, Hungary,and Mexico.

Abigail Hall is a 2014 graduate of the Master of International Studies pro-gramme at North Carolina State University, USA. She is currently a staffassistant for programmes at Duke University’s Global Education Office forUndergraduates. She received her Bachelor’s degree in Latin American Studiesand International Studies from Colby College in 2008.

Olivia Hernández-Pozas is Associate Professor at Egade Business School ofTecnológico de Monterrey in Monterrey, Mexico. She has been a visitingprofessor at the University of Puerto Rico (Puerto Rico), ESSCA (France), Man-agement Development Institute (India), Esan (Perú), Tulane University (USA),Universidad Don Bosco (El Salvador), and Tecnológico de Monterrey offices(Panamá City). She is a recipient of Honorific Mention for her Bachelor studies,the Novus grant, and the 2014 Education Work Award (Premio a la labor docente)from Tecnológico de Monterrey. She is a member of the Academy of Man-agement (AOM), the Society of Intercultural Education, Training and Research(SIETAR), and Academia de las Ciencias Administrativas de México (ACACIA). Sheis certified as advanced Cultural Intelligence Facilitator by the Cultural Intel-ligence Center. Olivia has published on different management topics and hasserved as reviewer of several international conferences and journals. From 2009

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to 2014, she was Director of the Master in International Business (MIB) atEgade Business School. She has consulting and training experience workingwith global organizations.

Adrienne A. Isakovic is Assistant Professor of Human Resources at the HamdanBin Mohammed Smart University in Dubai, United Arab Emirates (UAE).In addition, she has almost a decade of senior managerial experience in HumanResources in the UAE, including as Acting Vice President of HR. She holdsan MS and a PhD in Organization and Management from Capella University,USA, an MEd in Multilingual/Multicultural Education from Florida State Uni-versity, USA, and a BA in International Studies from the University of SouthFlorida, USA. Isakovic has won awards for Global HR Leadership and Teach-ing Excellence and was awarded the Best Practice and Innovation Prize by theInternational Council on Open and Distance Education for her research onself-reflection blogging in blended learning courses.

Rengin Isık is a full-time instructor at Koç University, Turkey. She received herBA in Psychology from Bogazici University, Turkey, and her Master’s degreefrom the Department of Clinical and Counseling Psychology at Teachers Col-lege, Columbia University, USA. Her areas of interest are cognitive behaviouraltherapy (CBT), multicultural counselling, genograms, and issues of emergingadulthood. She is a New York State Licensed Mental Health Counselor andworked in New York City offering individual and couples therapy, as well asteaching undergraduate courses at various colleges, including the Departmentof Psychology at City University of New York (CUNY). She continues her workon psychotherapy in Istanbul.

Sara C. Jackson is Associate Professor of International Business at the Uni-versity of the Incarnate Word (UIW) in San Antonio, Texas. She is a frequentspeaker on international trade and has a strong track record in helping smalland medium-sized enterprises enter international markets as the FoundingDirector of the International Trade Center and also serving the Texas Bor-der SBDC region. Sara frequently consults nationally and internationally withorganizations and businesses to develop strategies for global entrepreneurship,trade, and economic development. Jackson is former President of NASBITEInternational and has served on the Board of Governors for 20 years. She wasinducted into the San Antonio Women’s Hall of Fame in 2010, serves on theBoard of Directors of IATTO (International Association of Trade Training Organ-isations), and established the internationally acclaimed San Antonio ExportLeaders programme, now in its 14th year. She received a PhD in 2008, earned anMBA in International Business, and holds the NASBITE CGBP (Certified GlobalBusiness Professional) credential.

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Basil Janavaras is Emeritus Professor of International Business, Department ofMarketing and International Business at Minnesota State University, Mankato,USA. In addition, he served as chairperson and director of the Interna-tional Business Institute at Minnesota. He has also served as directors ofInternational Business Studies, Master of International Management (MIM)programme, Graduate School of Business, University of St Thomas (UST),St Paul, USA. He has also taught courses as an adjunct faculty member forthe UST Division of Business. He is the author of Global Marketing Man-agement System as well as several other teaching software programs used inInternational Business. Janavaras has taught and lectured abroad, includingthe former Soviet Union, Austria, Canada, Greece, Hungary, Poland, CzechRepublic, Taiwan, and other Asian countries. He has assisted several pub-lic institutions and small and mid-sized companies with their efforts tointernationalize.

Sergio Janczak is Professor of Management and Entrepreneurship at KingsCollege at Western University, Canada. He holds a PhD from HEC Montreal,Canada. He is also an affiliated research professor at ICN Business School inNancy, France, and visiting professor at Federal University of Santa Catarina,Brazil. Prior to working in academia, he was an electrical engineer. His researchinterests include cross-cultural management and global business.

Mirosław Jarosinski is Senior Lecturer at the Institute of Management, WarsawSchool of Economics (SGH), Poland, where he obtained his PhD in Manage-ment. He specializes in Strategic Management and International Business. Heis the founder of the Master’s Programme in International Business at SGHand was its director from 2006 to 2011. He has been the author of manycourse syllabi at SGH. He was the European Academic Coordinator for theInterparse Project. In the years 1995–2004, he was also active as a businessconsultant and was a Vice President of a small Polish consulting company,Euro-Expert Sp. z o.o.

Sunny Jeong joined the Department of Business at Wittenberg University, USA,as an assistant professor in 2012. Before Wittenberg, she worked at the BusinessCollege in the University of Illinois at Urbana-Champaign for three years asa Visiting Assistant Professor of International Business and as a faculty asso-ciate at the Center for International Business Education and Research. Herresearch interest lies at the confluence of global entrepreneurship, social andcultural capital (religion and spirituality), and gender. The overarching goal ofher research is to understand factors/determinants influencing internationalbusiness and entrepreneurship: impact of religious practice and belief in fate inmanaging risks from different cultures, role of social capital for entrepreneurs

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in pursuing informal economic opportunities, and benefit of entrepreneurialeducation and social network in female entrepreneurs compared to maleentrepreneurs. She teaches international business, global leadership, and socialentrepreneurship. She provided private consulting services in the area of inter-national expansion strategy and business development planning for small tolarge-size companies – examples include Tiesta Tea’s entry into the Korean mar-ket, Horizon Hobby’s entry into the Chinese market, and Honda’s efforts toimprove relations with its American suppliers. She also advises new social ven-ture development and incorporation of L3C and 501(C)3 corporation as shefounded several 501(C)3 organizations. She led many International BusinessPlan Competitions grounded on service and experiential learning model inSeoul (2009), London (2010), and Sao Paolo (2011), and will participate at theupcoming competition in Osaka (2014). She received an Excellent VolunteerAward from Illini Union and Social Justice Award from the Graduate School ofLibrary Information Science at the University of Illinois at Urbana-Champaign.

Alfredo Jiménez is Assistant Professor at the University of Burgos, Spain, wherehe teaches international business. He holds a PhD in Business Economics. Hisresearch interests are focused on the process and the determinants of suc-cess in the internationalization strategy of firms, especially on the relevanceof the institutional environment including country and political risk. He isalso a member of the X-Culture project, an inter-institutional educational andresearch project about cross-cultural virtual collaboration. He has published injournals such as the Journal of International Business Studies, Journal of WorldBusiness, International Business Review, and Emerging Markets Finance and Tradeand has been a visiting scholar in different institutions in Germany, Norway,Mexico, and Italy.

Adam Johns is an Associate Professor at Doshisha Business School, DoshishaUniversity, Kyoto, Japan, where he implements experiential learning intoMBA courses. Adam received his PhD from the Australian National Universityand has taught International Business, International Marketing, and CreativeIndustries at Rikkyo and Waseda universities. His current research examinesthe limits of offshoring and the relative importance of country of origin tothe authenticity of cultural and creative products such as fashion, food, andfurniture.

James P. Johnson is Professor of International Business and Director of GlobalConsulting Projects at the Crummer Graduate School of Business, Rollins Col-lege, Florida. He received PhD in International Business and Strategy from theUniversity of South Carolina. Johnson teaches core and elective IB courses inthe MBA programme at Rollins College and coordinates the Crummer School’s

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international partnerships in France, Italy, India, and the United Kingdom. Hehas conducted seminars and training for managers, technicians, and engineersfrom Europe and South America, and he regularly leads Rollins MBA studentson class trips to Asia, Europe, and Latin America. He has been a visiting pro-fessor in Italy and Peru, and he currently holds a visiting professorship atBirmingham City Business School, UK.

Bülent Kılıç is Lecturer at Koç University, Turkey, where he has been a facultymember since 2010. He teaches academic and life skills, organizational psy-chology, social psychology, and cross-cultural management. He completed hisPhD at Marmara University, Turkey. His research interests lie in the area of orga-nizational psychology, with a focus on trust and leadership. He has served onseveral conference and workshop programme committees. He has served on theCross-Cultural Psychology Regional Congress Executive Committee in 2011.Currently, he serves on the Turkish Psychological Association Board’s IstanbulBranch, and he is also a member of the European Association of Work andOrganizational Psychology.

Henry W. Lane is Professor of International Business at D’Amore-McKimSchool of Business in the Northeastern University. Prior to joining North-eastern, Prof. Lane was at the Ivey Business School in Canada. His teachingand research interests include executing global strategy, managing change,intercultural management, and organizational learning. He received his doc-torate in Organizational Behaviour from the Harvard Business School and hasauthored, co-authored, or edited numerous books, articles, and case studies.The seventh edition of his book International Management Behavior: Global andSustainable Leadership, co-authored with Martha Maznevski, was published inJanuary 2014. In 2009, he received the Academy of Management, Interna-tional Management Division’s Outstanding Educator Award and also the 2009Academy of Management Review Decade Award (with Professors Mary Crossanand Rod White). He is active as a consultant and faculty member for universityand corporate courses around the world.

Josh Lange holds institutional affiliation at both the University of Exeter, UK,and the University of Vienna in Austria. Josh Lange is a former Fortune 500manager turned academic. He currently lectures in Human Resource Devel-opment at the University of Vienna and is candidate for EdD through theUniversity of Exeter. His research in experiential learning stems from a decadeof developing student-led social projects and connecting them to businessesaround the world.

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Weng Si (Clara) Lei is Assistant Professor at the Institute for Tourism Stud-ies, Macau, China. She received her PhD in International Business from theUniversity of Leeds, UK. Her research interests rest on international business,especially focusing on the impacts from overseas investors in the hospitalityindustry, event management education, and cross-cultural education manage-ment. In 2012, she had successfully organized an experiential learning projectwith a class of 40 students to run a charity event and created a new GuinnessWorld Record. Prior to stepping into academia, Clara worked in the industriesfor some years and took part mostly in marketing and management. Beforebecoming a full-time academic, Clara worked for the Institute of EuropeanStudies of Macau while she was an adjunct faculty member at the MacauPolytechnic Institute. She has coordinated the Master’s programme in EuropeanStudies and taught international marketing, management subjects at the MacauPolytechnic Institute.

Fernando Lourenço completed his BA in Product and Furniture Design(Kingston University, UK) and MSc in Manufacturing, Design and Sustainability(Cranfield University, UK). He later completed his MRes and PhD inEntrepreneurship and Sustainability Education and joined ManchesterMetropolitan University Business School in 2008 as a senior lecturer and unitleader. In 2009, he was presented the National Enterprise Educators Award (UK)for his contribution in applying experimental learning in entrepreneurshipcourses. In 2012, he returned to Macau, after spending 16 years in theUnited Kingdom, to join the Institute for Tourism Studies as an assistantprofessor running numerous project-based courses, serving different stakehold-ers. His research interests include entrepreneurship, sustainable development,education, well-being and tourism studies.

Ruth C. May is Professor of Management in the Satish and Yasmin GuptaCollege of Business, University of Dallas in Irving, Texas. She completed herPhD in Strategic Management and International Business from the Universityof North Texas in 1995 and primarily teaches global strategy. Ruth’s teaching,research, and consulting activities focus on strategy and organizational devel-opment in transition economies. Since 1993, she has coordinated the designand execution of management training programmes for over 50 organizationsin Russia and Ukraine. These programmes include market-based approaches tohuman resource management, marketing, and strategic management. Ruth hasalso served as a trainer and course content developer for the American Insti-tute of Certified Public Accountants (AICPA), KPMG, Microsoft, and Nokiain Asia, North America, and Latin America. Ruth has presented papers atregional, national, and global conferences and has published in the Academyof Management Executive, Academy of Management Journal, Critical Perspectives

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on International Business, Entrepreneurship Theory and Practice, European Man-agement Journal, Journal of Applied Behavioral Science, Journal of Business Ethics,Journal of Emerging Markets, Journal of International Business Studies, ManagementInternational Review, Multinational Business Review, and Organizational Dynamics.

Jane Menzies is Senior Lecturer in International Business at the DeakinGraduate School of Business (DGSB), Deakin University, Australia, and is aspecialist in doing business in China. She has, in the past, had interests ininternational human resource management. Currently, she teaches MBA stu-dents in the DGSB and has been involved in many international activitiesof the School including India Study Tour, China Study Program, AISAM pro-gramme, summer school at Aarhus Business School in Denmark, and morerecently an immersion programme held in Jakarta, Indonesia. Her researchinterests are in internationalization, entry modes, China, international humanresource management, and the transition of international students. She hasrecently published a paper on experiential learning and international studyprogrammes.

Greta Meszoely is the Founding Director of the Center for Business Complexityand Global Leadership and Associate Professor of Strategy and International atSuffolk University, USA. Meszoely brings a wealth of experience in businessand development practice, research, teaching to support an action-orientedapproach to advancing both science and practice through interdisciplinarynetworked collaboration. Meszoely’s research, teaching, and practice integratesknowledge of complex adaptive systems to support sustainable governance andlarge system change. She holds a PhD in Law and Public Policy, an MA in Inter-national Relations and Comparative Politics, and a BS in International Businessfrom the Northeastern University, USA.

Natalie S. Mikhaylov is a researcher at the Department of Management andEntrepreneurship, Turku School of Economics, University of Turku, Finland.She received her PhD in Management and Organization from Turku School ofEconomics and her MBA, in Human Resource Management, from Golden GateUniversity, San Francisco. Her research interest relates to cross-cultural learn-ing and development. She has taught human resource management, humanresource development, organizational behaviour, international management,cross-cultural management, career development, and international marketing.

Audra I. Mockaitis is Associate Professor of International Business at MonashUniversity, Australia. She conducts research on cross-cultural leadership, workin multicultural global virtual teams, global team leadership, and cultural val-ues and the internationalization of firms. Her work has been published in

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journals such as the Journal of World Business, Journal of Business Ethics, Inter-national Business Review, International Journal of Human Resource Management,and International Journal of Cross-Cultural Management. She has received multiplebest paper and reviewer awards at AIB, Australian and New Zealand Academyof Management (ANZAM), and Academy of Management (AOM) in New York.Audra is currently a guest editor of Management International Review special issueon ‘Leveraging Values in Global Organizations’.

Jose F. Moreno is Associate Professor of Economics and Finance at the Uni-versity of the Incarnate Word, USA. He earned his PhD in Finance andInternational Business from the University of Texas-Pan American, USA, andan MS in Finance from the EGADE, Guadalajara, Mexico. Moreno’s researchhas been discussed in national and international conferences and published injournals such as the Review of Quantitative Finance and Accounting and Journal ofReal Estate Portfolio Management. He also participates in his community as mem-ber of the Board for Inspire Fine Arts Center and as an advisor for the Women’sGlobal Connection.

Mark T. Nance is Assistant Professor in the School of Public and Interna-tional Affairs at North Carolina State University. He co-directs the KIETS-NCSUEnergy and Security Initiative and teaches international political economy andEuropean politics. His research focuses generally on formal and informal meansof global governance in the global political economy, especially with regard tothe illicit economy. He currently is working on a comparative analysis of US andBrazilian public opinion on trade.

Irina Naoumova is Associate Professor at the Barney School of Business,University of Hartford, USA. Irina was Fulbright Professor at the GeorgeWashington University, Washington, DC; a long-term visiting professor atthe University of Tennessee, Knoxville; and Associate Professor at the StateUniversity-Higher School of Economics (Moscow, Russia) and Kazan StateUniversity (Russia), where she also served as a Chair of the Department of Man-agement. Her research interests are focused on various aspects of internationalmanagement, firm performance, and good governance. She has publishedin Journal of World Business, Corporate Governance: International Review, Jour-nal of International Business Studies, Management International Review, and otheracademic journals.

Michael Z. Ngoasong holds a PhD in Science and Technology Studies. Hejoined The Open University (OU) Business School as a Lecturer in Manage-ment in July 2013. His teaching interests include international cross-culturalmanagement and entrepreneurship. Prior to joining the OU, he was part

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of the academic team that launched Coventry University London, UK, inOctober 2010. His varied roles included developing and coordinating theBA in Global Business, BA in Global Marketing (top-ups), and MBA inOil and Gas Management. Between 2007 and 2009, he taught interna-tional business courses at Nottingham Trent and Sheffield Hallam univer-sities, respectively. His research has been published in journals of repute,such as Social Science and Medicine, Annals of Tourism Research, Health Pol-icy and Planning, and Strategic Change: Briefings in Entrepreneurial Finance. Hiscurrent research interests include entrepreneurship and enterprise develop-ment, policy development, business models, and the internationalization offirms.

Lucy Ojode earned her PhD from the University of Illinois at Urbana-Champaign. She is currently an associate professor with a teaching careerspanning 20+ years in universities in Texas, Indiana, Illinois, and Kenya atthe graduate and undergraduate levels. She is in the editorial board of theJournal of African Business and has authored over a dozen articles in journalssuch as the Journal of Business Strategies, Journal of Management Development, andJournal of Manufacturing Technology Management. The co-founder of a CertifiedPublic Accounting firm in Kenya, Ojode also co-founded a faith-based socialorganization in the United States.

Donal A. O’Neill is the Founder/Director of Hoptoad Enterprises Ltd, a UK-based consultancy specializing in strategic planning, business simulations,scenario building, and socio-economic impact management. He is interestedin integrating technological, financial, political, and soft disciplines – demon-strated in over 36 years of experience in the oil industry in a dozen countries,including chief executive positions in Turkey and Venezuela and 9 years ofground-level and managerial-level experiences in Nigeria. He handled negotia-tions with governments not only in these countries, but also in Iran, Britain,and Norway, and developed extensive contacts with NGOs and think tanks inEurope and the United States. Since the ending of his oil-industry career asExternal Affairs Vice President for Exploration and Production for an oil major,he has run workshops and simulations at Columbia University (New York),George Washington University (Washington, DC), Oxford University (UK),the Asian Institute of Management (Manila, the Philippines), and CoventryUniversity London Campus (UK).

Muhsine Itır Özgen is a PhD scholar in Human and Organizational Devel-opment Program in Fielding Graduate University, California, and lectures onacademic/life skills at Koç University, Turkey. She obtained two MA degreesin both Human Resources and Organizational Behaviour. Her area of interest

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is the assessment of the effectiveness of training programmes held in organi-zations. She received her degree in Project Management from the Universityof California, Berkeley, then she was certified by Deakin University, Australia,on MLQ (Multifactor Leadership Questionnaire) Leadership and Coaching. Shehas also been working as a senior management consultant for 15 years, espe-cially in the area of health-care industry. She serves on the board of the TurkishPsychological Association’s Istanbul Chapter.

Xavier Ordeñana is Professor of Macroeconomics and International Businessat ESPAE Graduate School of Management (ESPOL) in Ecuador. He is also theDirector of E+E – a business publication – and serves as a Board Member atBanco Amazonas. Xavier is a PhD candidate in Economics and Finance fromPompeu Fabra University at Barcelona, Spain, and holds a Master’s degree inEconomics and Business from the same university. He participated in 2011 inthe Global Colloquium on Participant-Centered Learning (GCPCL) at HarvardBusiness School (HBS). In 2012, he participated as a local coordinator in theproject ‘Rethinking Graduate Management Education in Latin America’ led byHBS. He is also part of Ecuadorian team of the Global Entrepreneurship Monitor(GEM) and X-Culture. His research interests include international economicsand business, entrepreneurship, and public policy.

Marion M. Owyar-Hosseini is Director of the International Business Programat James Madison University, USA, where she teaches courses in interna-tional management and strategy. She earned her PhD in Management andOrganizational Behaviour from the University of Houston, USA. Her currentresearch focuses on cross-cultural management issues, specifically organiza-tional citizenship behaviours and perceptions of organizational justice. She haspublished in a number of different journals, including International Journal ofCross-Cultural Management, Career Development International, and OrganizationalResearch Methods.

Pınar Özbek has been a full-time instructor at Koç University, Turkey, since2011. She completed her BA in Psychology at Bogazici University, Turkey, andher Master’s degree at the Department of Clinical and Counseling Psychol-ogy at Teachers College, Columbia University on a Fulbright scholarship. Herareas of interest include multicultural counselling, performance psychology,and college mental health. She has provided individual/group counseling andpsychotherapy in various mental health settings in New York City and Istanbul.She currently serves as the Vice President of Turkish Psychological Association.

Carmen Palmero is Associate Professor of Theory and History of Educationat the University of Burgos (Spain) and a visiting professor at the Universi-ties of Magallanes (Chile) and Cristóbal Colón (Mexico). She holds degrees in

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Pedagogy and in Psychology and a PhD in Philosophy and the Science of Edu-cation. She is also active in the Spanish Agency for International Cooperationand a member of the international research group, Formadesa. She has directedvarious doctoral theses and is conducting research work on marginalized andvulnerable groups through research projects funded by the Spanish NationalPlan for R&D&I and the Education Department of the Junta of Castile and Leon.She is the author of monographic works and articles published in national andinternational scientific journals and the Director of the Life-Long UniversityProgramme in Burgos.

Daria Panina has been a faculty member in the Department of Manage-ment, Mays Business School, Texas A&M University, since 2002. She has aBS in Political Economy from Moscow State University, Russia, as well asan MA and a PhD in Industrial Relations and Human Resource Manage-ment from Rutgers University, USA. Prior to obtaining her graduate degrees,Daria spent five years as a member of the Russian Privatization Advi-sory Group, doing research on privatizing Russian enterprises in the early1990s. She then worked in several Russian and foreign-owned businesses inMoscow, focusing on human resource management and executive search. Hermain areas of research are professional values and management practices inhighly dynamic environments of economies in transition. She teaches inter-national business and management courses at undergraduate and graduatelevels. Panina has designed and is teaching a course on the business envi-ronment in Brazil, Russia, India, and China, collectively known as BRICs.She is a director of Business Study-Abroad Programs in Spain, Russia, andChina.

Nikolaos Papazoglou is a PhD scholar in International Business Strategiesat the Department of Business Administration, University of Piraeus, Greece.Papazoglou holds a BSc in Business Administration from the same univer-sity and an MSc in Accounting and Finance from the Athens University ofEconomics and Business, Greece. His research interests include internationalbusiness, corporate strategic analysis, corporate governance, and teaching ofinternational business courses.

Varina Paisley is sessional academic and a first-year doctoral candidate at theUniversity of New South Wales (UNSW), Australia. Varina has presented aca-demic papers on expatriate management, diversity, and the gamification oflearning. She has almost ten years professional experience in human resourcemanagement, recruitment, property, and marketing. Varina now teachesintercultural communications, international business, marketing, and strategic

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management in online and on-campus modes with UNSW, Macquarie Univer-sity, and Swinburne University of Technology, Australia. She holds Bachelor’sas well as a Master’s degrees in international business and management.

Gordana Pesakovic has extensive experience in international business,research, and academia. She has developed DBA (Doctor of Business Adminis-tration) programme in International Business and MBA programme in Inter-national Business at the University of Sarasota and Argosy University, USA.She has organized short-term study-abroad programmes over the last 13years to Thailand, Singapore, the Czech Republic, Argentina, Brazil, Serbia,Hungary, Chile, Switzerland, Denmark, Sweden, Dominican Republic, andIndia. Pesakovic is regularly invited as a visiting professor at the follow-ing universities: Universidad Austral, Rosario, Argentina; Burapha University,Thailand; Graduate School of Commerce, Thailand; Shin-Chien University,Kaohsiung, Taiwan; China University of Mining and Technology, China; Schoolof Management, Xuzhou, Jiangsu Province, China; Universidad de Talca,Talca and Santiago de Chile, Chile; OSCE Academy, Bishkek, Kyrgyzstan; andSingidunum University, Belgrade. Her teaching experience includes both under-graduate and graduate teaching in the areas of international business, interna-tional economics, economics, and cross-cultural studies. Pesakovic’s researchis focused on transition economies, economic development, and comparativestudies.

Hans-Christian Pfohl is Professor of Management, Logistics, and Supply ChainManagement at Technische Universität Darmstadt, Germany. He graduated asDr rer. pol. at Technische Universität Darmstadt. From 1975 to 1982, he heldthe Chair of Business Administration at the University of Essen, Germany. From1982 to 2011, he held the Chair of Management and Logistics at TechnischeUniversität Darmstadt. Since 2000 he has also been a professor with responsibil-ity for ‘Management and Logistics’ at the Sino-German School for PostgraduateStudies (CDHK), Tongji University in Shanghai, China. In 1996, he receivedan honorary doctorate degree from the University of Pannonia in Veszprém,Hungary, where he lectured as a guest professor. Furthermore, Prof. Pfohlwas the international programme coordinator of the Faculty of Law and Eco-nomics at Technische Universität Darmstadt for more than two decades, andhe is responsible for negotiations about international double degrees on post-graduate and PhD levels with universities in Brazil, China, France, Spain, andSweden. He is a member of the presidential advisory board for strategic inter-national cooperations of Technische Universität Darmstadt and advises theGerman government in matters of international relationships with India andChina. He has received multiple prizes and awards from scientific associations,

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governments, and industries. His research interests are logistics, supply chainmanagement, business management, and international management.

Håkan Pihl is Associate Professor and Director of Education at Lund Schoolof Economics and Management, Sweden. His research concerns topics such asMNE (multinational enterprise) organization and strategy, cultural influence oncoordination mechanisms, and disintegrated firms. He also has an interest inareas related to environmental policy.

Nick Robinson is an instructor in the School of Business at North Island Col-lege, Canada, where he teaches international business and economics. He hasdegrees in Economics (MA), International Business (MBA), and Food Science(BScAgr), all from the University of British Columbia. Nick was the principalauthor of the ‘Interparse: International Trade Education in Partnership withSmall and Medium Sized Enterprises’ project proposal and was the CanadianProject Director for the Interparse Project. He has also served as Chair of theSchool of Business and as a member of the North Island College Board ofGovernors.

Annette Rogers served as Assistant Dean and Director of Academic Ser-vices at the Barney School of Business, University of Hartford, USA, priorto joining the Barney faculty as a lecturer in Management and Market-ing department. She teaches various courses in the graduate and under-graduate programmes. Her research interests focus on leadership, trust,generational issues, and managing expectations. She has published in theAmerican Journal of Business Education, Journal of International Business: Teaching,Research and Practice, and other academic journals. Annette Rogers regularlypresents at national and international conferences and workshops. She suc-cessfully combines her extensive consulting experience and teaching andresearch.

Natalie Sappleton is Senior Lecturer in Management at Manchester Metropoli-tan University (MMU), UK. In 2008–2009, she won an AHRC award tobecome a Fellow at the Kluge Centre, Library of Congress, Washington,DC, before her appointment to a full-time lectureship in Management atMMU in 2012. In 2014, she completed her doctoral degree. Her thesis,‘The Segregation Stereotyping Bind: Gendered Social Networks and ResourceAcquisition among Men and Women Business Owners in Gender Typicaland Atypical Sectors’, applies gender role congruency theory to a study ofentrepreneurship and social capital. Her research interests include gender(in)equalities and the labour market, social networks, and Internet researchmethods.

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Satyendra Singh is Professor of Marketing and International Business at theUniversity of Winnipeg, Canada; President of the Academy of Business andEmerging Markets; and Editor of the International Journal of Business and Emerg-ing Markets. His teaching and research interests lie in developing countries andemerging markets on issues relating to the impact of transitional governments’economic policies on business performance. He has published articles in pres-tigious journals and presented papers at international conferences. He is theauthor of Market Orientation, Corporate Culture and Business Performance and Busi-ness Practices in Emerging and Re-Emerging Markets (Palgrave, USA). He has alsoedited the Handbook of Business Practices and Growth in Emerging Markets.

Grishma Shah is Assistant Professor of Management/International Business atManhattan College in New York. She received her PhD from Rutgers University,New Jersey, in 2008. Her research interests include economic globalization, cul-tural change, emerging economies, business/knowledge process outsourcing,cross-cultural management, and international human resource management.She has published in notable academic journals and authored several bookchapters. She is an active member of the Academy of International Businessand the Academy of Management.

Liem Gai Sin is Senior Lecturer in International Business Management atMa Chung University, Indonesia. Currently, he is a director of InternationalYouth Collaboration (IYC), Indonesia, which is an educational organizationin Indonesia focusing on developing international business skills for youngpeople. He also shares his knowledge by teaching in other industries and sev-eral universities in Indonesia, such as IM Telkom and Universitas Padjajaran.Furthermore, Liem Gai Sin is involved in the industrial field by training andteaching staff. He is also a known columnist in Business Magazine. Besidesteaching, he also leads and participates in several national research projectson entrepreneurship, international business, and government policy on devel-opment.

Gabriele Suder is Director of International Relations at the University ofMelbourne, Australia. She is also Principal Fellow at Melbourne Business Schooland a consultant for Japan External Trade Organization and the United NationsConference on Trade and Development. Previously, she was Full Professor andJean Monnet Chair at SKEMA Business School, France, and served as AcademicDirector at SKEMA US in Raleigh, North Carolina. She is the elected Presidentof ‘Women at the Academy of International Business’ and is author of numer-ous international business/regionalization and strategy books, case studies, andmedia and research articles.

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Vas Taras received his PhD in International Human Resource Management andOrganizational Dynamics from the University of Calgary, Canada, and his Mas-ter’s degree in Political Economy from the University of Texas at Dallas. Heteaches International Business at the Bryan School of Business and Economicsat the University of North Carolina at Greensboro. He is the X-Culture ProjectDirector (www.X-Culture.org). Vas conducts research in the area of manage-ment and development of cross-cultural teams. His publications have appearedin the Journal of Applied Psychology, Journal of International Business Studies, Jour-nal of International Management, and Organizational Dynamics. He is an associateeditor of the International Journal of Cross-Cultural Management and an edito-rial board member of the Journal of International Business Studies, Journal ofInternational Management, and Management Research Review. He is a recipient ofnumerous research and teaching awards for his work in International Business.Vas has lived, worked, and studied in half a dozen countries and has experienceas a manager, businessman, and business consultant.

Ernesto Tavoletti is a tenured Associate Professor of Economics and Manage-ment of Enterprises and International Marketing at the University of Macerata,Italy, where he is also coordinator of the Master’s degree in International Eco-nomic and Trade Relations. He received a degree in Economics and Commercecum laude from the University of Bologna in 1997, followed by a PhD in Eco-nomics and Management of Enterprises and Local Systems at the University ofFirenze, Italy, in 2004. From 2011 to 2012, he served as a board member of thePhD in Management at the University of Rome Tor Vergata, Italy. From 2005to 2011, he has been a board member of the international Master’s course inRelations with Eastern Countries. He is a member of the European Academy ofManagement and the Academy of International Business, as well as a memberof the editorial boards of the Transition Studies Review, Journal of Global Policy andGovernance, and International Journal of Euro-Mediterranean Studies. His researchinterests focus on international business and innovation management.

Mark Tayar is a sessional academic and final-year doctoral candidate atMacquarie University, Australia. Mark also works as a researcher and unit coor-dinator with Swinburne University of Technology, Australia. He has publishedacademic papers in the fields of higher education management, learning andteaching, and international business. Mark also has several years of experienceas an international marketing manager in the education and software indus-tries. He now teaches both marketing and international business in onlineand on-campus modes with Swinburne and Macquarie universities. Markholds Bachelor’s and Master’s degrees in Business and a vocational teachingqualification.

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Luis E. Torres is Assistant Professor of Marketing at Georgia Gwinnett College,USA. Before his career in academia, he engaged in several IT, marketing, andfinancial projects for various industries around the world, including manufac-turing (e.g. General Motors – America), entertainment (e.g. Universal Studios –Europe), and telecommunications (e.g. Orbitel – Latin America). Luis is an expe-rienced Project Manager working for global corporations such as the IBM andCoca-Cola FEMSA. He has led the efforts of multicultural teams implement-ing ERP (enterprise resource planning) solutions as a certified SAP consultant.Torres joined Georgia Gwinnett College as a faculty member in 2011. He holdsa PhD in Marketing and an MS in International Business from Florida AtlanticUniversity, USA; a BS in Industrial Engineering from Universidad de Los Andesin Bogotá, Colombia; and a Diploma in Business Administration from the Uni-versity of California, Berkeley extension. He is a member of Beta Gamma Sigma,the International Business Honor Society, the American Marketing Associa-tion, the Academy of International Business, and the Society for MarketingAdvances.

Ayse Esra Tuncer has been a lecturer at Koç University, Istanbul, Turkey, since2010. She is a clinical psychologist and psychodramatist. She completed herBA in Psychology at Bogazici University, Turkey. After she completed her Mas-ter’s degree in Clinical Psychology, she worked extensively in clinical settingsoffering CBT-oriented psychotherapy to adults and adolescents. She is a diplo-mate of Academy of Cognitive Therapy and a certified supervisor/therapist byInternational Society of Schema Therapy. Her area of interest is the integrationof experiential techniques and didactic methods in classroom settings. As afaculty member in Koç University, she has done the pilot study for a uniquecourse – Academic and Life Skills – and worked in the implementation, research,and growth of the programme which has reached its fifth year. She is a formerboard member of Turkish Psychological Association and currently serves in theassociation as a member of the Ethics Committee.

Ricardo Uribe is the Head of the Department of Organization and Managementat Universidad EAFIT and President of the Colombian Association of Manage-ment Faculties (ASCOLFA, Antioquia regional chapter). Uribe is a ProductionEngineer from Universidad EAFIT and he holds a Master’s degree in IndustrialEngineering from Universidad de los Andes in Bogotá. He served as Chief ofLogistics for the Proleche-Parmalat company in Colombia and as CompletionPlant Manager at Hermeco S.A. Uribe served as Head of the Business Administra-tion Undergraduate Programme at Universidad EAFIT. He has been a full-timelecturer since 2004 in the cost and logistics areas. He teaches undergraduate andpostgraduate courses in management and engineering programmes. He is the

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author of Costs for Decision-Making and has also co-authored books on risk anal-ysis in projects and case studies of costs for decision-making with risk analysisand logistic costs.

Jennie L. Walker is Director of Global Learning and Market Development atNajafi Global Mindset Institute, Thunderbird School of Global Management,USA. She also leads Luminary Global Ltd, a global consulting firm. Her research,teaching, and work focus on developing people and organizations for successin complex, diverse, and increasing global environments. Walker has workedin adult learning and performance since 1995, and she has specialized inleadership development since 2002, designing and delivering programmes forFortune 500 companies. She has first-hand study and work experience in Spain,Argentina, Chile, Mexico, Peru, and Suriname. Her publications appear in HRPeople & Strategy, AIB Insights, The MBA Women’s Guide to Success, Inside HR, andan SHRM (Society for Human Resource Management) blog. She has co-authoreda book entitled Developing Your Global Mindset: The Handbook for SuccessfulGlobal Leaders. Walker earned her PhD at the University of Denver, USA.

Keith Douglass Warner OFM is the Director of Education and Action Researchat the Center for Science, Technology, and Society, Santa Clara University, USA,where he directs a fellowship in social entrepreneurship and grants programmein technology for social innovation. With a PhD in Environmental Studies, heis a practical social ethicist in the Franciscan tradition.

Aleksandra Wasowska is Assistant Professor of Strategic and InternationalManagement at the University of Warsaw, Poland. Her research interestsinclude international entrepreneurship, strategies of emerging multinationalmarkets, decision-making in internationalization process, and cross-culturalmanagement. She graduated from the Faculty of Management (2005) and Fac-ulty of Modern Languages (2006) at the University of Warsaw. In 2011, shecompleted her PhD dissertation on ‘Resource-Based Determinants of Interna-tionalization of Polish Listed Companies’. She has published a number ofpapers in international business and strategic management. In her research,she uses both quantitative and qualitative methods. She is member of severalinternational academic associations such as the Academy of International Busi-ness and Strategic Management Society. She worked as a business consultant inPoland, France, and Portugal.

Yoshitaka Yamazaki is Full Professor of Management at Faculty of BusinessAdministration of Bunkyo University, Japan. Prior to this, he was Professorat International University of Japan. He received his PhD in OrganizationalBehaviour from Case Western Reserve University, USA, and his Master’s degree

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in International Management from American Graduate School of InternationalManagement (Thunderbird School of Global Management). His research inter-est relates to expatriate management, host country national management, andcross-cultural learning and development. He teaches human resource man-agement, human resource development, organizational management, careerdevelopment, and so on.

Lena Zander is Professor at the Department of Business Studies, Uppsala Uni-versity, Sweden. Lena conducts research on global leadership, global virtualteams, as well as teaching, learning, and creativity in multicultural settings.She has developed cross-cultural management and leadership courses specifi-cally for multicultural classes at undergraduate, graduate, and executive levels.She has published in a number of journals of international repute, such asthe Journal of International Business Studies, Journal of World Business, Journalof Management Inquiry, Organizational Dynamics, International Business Review,Scandinavian Journal of Management, International Journal of Cross Cultural Man-agement, Advances in International Management, and Journal of Teaching in Inter-national Business. Her work has received multiple best dissertation, paper, andreviewer awards at AIB, ANZAM, and AOM. Lena is currently a guest editorof a Management International Review special issue on ‘Leveraging Values inGlobal Organizations’, and she has edited a volume, Research Handbook of GlobalLeadership: Making a Difference.

Peter Zettinig is University Research Fellow at the University of Turku, Finland.Peter’s research interests revolve around phenomena of change unfolding inmany international contexts such as global virtual teams, multinational orga-nizations, and industry clusters. His work has been published in journals suchas the European Management Journal, Thunderbird International Business Review,Organizational Dynamics, International Journal of Cross-Cultural Management,Competitiveness Review, and European Journal of Innovation and Management. Peteris member of faculty or extended faculty in a number of International Businessand executive MBA programmes in Finland, Russia, Germany, and Colombia.

Connie Zheng is Senior Lecturer in Human Resource Management and Inter-national Business at the Deakin Graduate School of Business (DGSB), DeakinUniversity, Australia. Prior to joining Deakin, Connie taught at RMIT Uni-versity (2008–2010), Central Queensland University (2005–2008), MacquarieUniversity (2001–2004), University of Newcastle (2000–2001), Australia, andPeking University (1998–1999), China. She has designed and delivered subjectsrelating to human resource management (HRM), human resource development(HRD), international and comparative HRM/HRD, organizational theory andbehaviour, employment relations, and cross-cultural management for the past

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15 years. She teaches at both undergraduate and postgraduate levels across anumber of Australian universities and their partner organizations in China,Hong Kong, Malaysia, and Singapore on both on- and off-campus settings.Connie was Program Director for DGSB’s China Study Program during theperiod 2010–2012. Zheng was a former World Bank Research Fellow (1998),UNIFEM Technical Expert (1999), Managing Editor for the Australia-ChinaBusiness Council’s official journal Access China (1997–2000), Guest Editor forEmerald Journal of Chinese Management Studies (2009), Industrial Relations Advi-sor for the NSW Government’s Department of Commerce (2001–2004), andPanel Judge for the Annual Australian Human Resource Industry LeadershipAward (2008–2011). Connie received several prestigious research grants fromthe World Bank, United Nations, Australian Academy of Social Sciences, andGardiner Foundation. Connie’s main research interest covers a broad area ofinternational HRM and firm performance in the greater China and Asia-Pacificregion. Her work has been published in several leading journals, such as AsiaPacific Business Review, Asia Pacific Journal of Management, International Journal ofHuman Resource Management, Personnel Review, and Technological Forecasting andSocial Change. Zheng currently serves as Co-Chair for the Faculty PostgraduateAcademic Progress Committee at Deakin and has a keen interest in develop-ing experiential learning tools to enhance postgraduate teaching quality andstudent learning experience.

Daniel S. Zisk is Lecturer in Management and International Business atJames Madison University (JMU), USA, where he teaches courses in interna-tional management and iterpersonal skills. He earned his MA in Chinese fromStanford University, USA, and his MBA from the Darden School of Business,University of Virginia, USA. Prior to joining the faculty at JMU, Dan held mar-keting, operations, business development, and finance positions in companiesin the beverage, industrial products, and drug development industries. A flu-ent Chinese speaker, Dan worked as an expatriate in Beijing, Hong Kong, andShanghai. At JMU, Dan has led several study trips to China and Germany asthe instructor of the MBA programme’s Cultural Awareness Experience course.He has published in the Journal of Business Ethics and the Journal of Teaching inInternational Business.

Christian Zuber is a senior scientist at International Management and Sup-ply Chain Management at Technische Universität Darmstadt, Germany. He isManaging Director of the interdisciplinary excellence research project ‘DynamoPLV – Dynamic and Seamless Integration of Production, Logistics, and Traffic’.He graduated as Dr rer. pol. in the field of Cultural Management in Inter-national Supply Chains. Besides several teaching activities in InternationalManagement, Logistics, and Organizational Theory at Technische Universität

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Darmstadt, he has been teaching International Management at the Uni-versity of Pannonia in Veszprém, Hungary, as a guest lecturer since 2008,and Management of Material Goods in a life-long learning programme inDarmstadt. Zuber gained his international experience through various researchstays at the University of Pannonia in Veszprém and the Tongji Universityin Shanghai. Furthermore, he supports the international office of TechnischeUniversität Darmstadt and the international programme coordinator of the Fac-ulty of Law and Economics at Technische Universität Darmstadt. His researchinterests include international management, cultural management, interdisci-plinary research methods, supply chain and risk management, logistics, andorganizational theory.