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    LGST 001: ETHICS AND SOCIAL RESPONSIBILIT

    Ethics & Social Responsibility Session Content & Key Points

    Session #01: Introduction to Ethics

    The enabling environment for ethical violations:

    1. Technology

    - Privacy Infringements

    - Insider trading

    - Licenses

    2. Profit Maximization

    - Search for lower costs at all expense (Foxcon)- Use of child labor (Pfizer)

    - Expense of the environment (Shell)

    3. Power without accountability

    - Changing political structures

    Front Burner Issues:

    1. Assisted Suicide

    2. Obesity & Advertising

    3. Overfishing

    4. Carbon Footprint & Sustainability

    5. Whistleblowing

    Topic #01: Corruption in Financial Transactions

    The scourge of corruption:

    Bribery is an evil practice that threatens the foundation of

    any civilized society

    - Lord Templeman in AG of HK v Reid

    What is Bribery?

    When a person confers, or agrees to confer any benefit

    upon any employee, agent or fiduciary without the consent

    of the latters employer or principal, with the intent to

    influence his conduct in relation to his employers orprincipals affairs.

    Legal Perspective

    Prevention of Corruption Act Section 5

    Corruptly give, solicit, receive or promise any gratification,

    inducement, reward or otherwise for doing or forbearing to

    do anything

    PCA 37(1): Provisions of this act in effect, in relation

    to citizens of Singapore outside or as well as within

    Singapore;

    Where an offence under this act is committed by a

    citizen of Singapore in any place outside Singapore,

    he may be dealt with in respect of that offence as if it

    had been committed in Singapore.

    Why should be care about Corruption?

    Political Impact (Refugees, civil war, dictatorships)

    Loss of business, loss of lives

    Large impact on poor and most vulnerable

    segments of society

    Misuse of public funds, not directed to institution

    that benefit the common man but instead feed th

    lifestyles of corrupt officials.

    Corruption of large magnitudes often accompanie

    by ruthless oppression of personal freedom an

    civic liberties

    Breeds inefficiency lower GDP per capita becaus

    of less investment (business efficiency)

    Companies as Moral Actors

    C (Corruption) = M (Monopoly Power) + D (Discretion)

    (Accountability)

    To reduce corruption, (1) Control: reduce lega

    electoral, educational system; (2) Exit or increas

    competition: eliminate subsidies, privatization; (3

    Voice Strategy: Civil Society & NGOs, Publicizin

    scorecards (CPI, corruption perceptions index)

    A productive organization should enhance the long-ter

    welfare of employees and consumers in the society in whic

    it operates

    As such, it must not violate the minimum standard

    of justice and human rights in any society in which

    operates.

    Concept of Principal-Agent relationship and

    fiduciary duty to employer. Corruption infringes as

    possible breach of these duties.

    Corrupt Payments versus Grease Payments

    Corrupt Payments: Payments given to influence the exercis

    of discretion by an official, so that action will be taken/givein favor of the person giving the payment.

    Grease Payments: Payments usually small, given to pet

    officials to expedite the performance of routine governme

    activity like clearing a shipment through customs o

    speeding up the formation of a company.

    ** Distinction here is that while one is used to expedite

    procedural issue, the other is used to influence the decision

    Arguments FOR/AGAINST grease payments:

    Utilitarian Argument: Overall efficiency increase

    and welfare is maximized.

    Country and economy will not stagnate due t

    overwhelming bureaucracy.

    Grease payments are obvious and not hidde

    Highlights the inefficiencies of the government s

    they can take steps to improve situation

    Sums of money are small; however, petty corruptio

    can have subtle effects on viewpoints of citizens

    Long-run might be better to eliminate pet

    corruption for LR business efficiency

    Prepared by: Tee Chin Min Benjamin

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    LGST 001: ETHICS AND SOCIAL RESPONSIBILIT

    Questions to be asked in Approach to Problem

    Is there violation of duty to state/employer?

    Responsibilities and primacy of obligations

    Was there a breach of fiduciary duty?

    Is there an unspoken rule in the country?

    What are the resulting benefits and costs in

    engaging in corruption? (LR v SR consequences)

    Is the situation likely to be recurring or was it a one-

    off transaction?

    Was the act hidden or in full purview of everyone?

    Summary of Arguments on Corruption

    Kantian: Corrupt payments like lying and not keeping

    promises are under some prima facie substantive duty

    because if everyone were corrupt and willing to bribe, the

    society cannot survive since honesty between government

    officials and public is a key element in keeping society

    together.

    Principal of Universality would sanction against

    paying the bribe as the briber cannot rationally allow

    the maxim of bribery to be universalized. Briberywhen universalized would result in the lack of

    transparency in business dealings and reduce

    incentives for productive labor and transaction costs.

    As rational beings, one should follow the categorical

    imperatives so that there isnt a first mover

    disadvantage without paying the bribe.

    Bribery is an intentional violation of a binding moral

    duty owed exclusively to the principle. Inducing that

    breach of duty via bribery or engaging in the breach

    of duty by accepting the bribe are both morally

    wrong.

    Possible Maxims:

    Contracting officers should not receive payments other than

    what there are contracted to receive for their work

    One should not submit a bid that is unjust and unfair

    Utilitarian: Corrupt payment in a given situation would not

    lead to the best result for society as a whole. Consider the

    impact of corrupt payment distorting business efficiencies as

    the best product is not eventually chosen for the consumer.

    Companies with good products and practices would not be

    rewarded adequately in a corrupted business climate. Prospect of lawsuits against you and your company

    If listed on NYSE, subjected to prosecution under

    the US Foreign Corrupt Practices Act.

    If Singapore, look at PCA and repercussions locally

    Fines, Loss of reputation of company over ST gain

    Rule Utilitarian: Taking the position of the Chief Executive

    in the Chamber of Commerce, desired outcome would be to

    increase business efficiency and transparency in the country

    so as to increase output and total welfare for the economy.

    Applying the Rule of: No grand or petty corrupt payments

    Increased business confidence in the fairness of th

    regulatory and legal system resulting in increase

    investment and desire for innovation and enterprise

    Resulting long-term increase in the standard of livin

    of citizens; good business = good products

    Need to enforce (1) Good administrative and cou

    system, (2) Supervision and Enforcement

    However, development of such a system would als

    have positive externality effects on other domains o

    society such as political stability and low crime.

    Benefit of greater equality and equal opportunity fo

    all citizens. (Fosters meritocracy and competition)

    Corruption has its most harmful effects in developin

    countries where much needed public resources ar

    often diverted to the hands of public officials.

    Virtue Ethics: Two extremes identified:

    (1) Engage in corruption to get the maximum benefi

    from the proposed deal

    (2) Engage in ZERO corruption

    Middle ground: Difficult to establish because som

    corruption is akin to concede to all corruption. Corruption lik

    a drop of ink which penetrates through a fluid till the who

    fluid is contaminated.

    No corruption; but build strong relationships an

    networks within the context of proper busines

    dealings to understand the decisional proces

    involved so as to give your company best chance.

    Line not to cross: Relationship building whic

    confers a benefit to the principle which influence

    his decision making process.

    Topic #02: Ethics in the Workplace

    Main Issues:

    Bullying, Sexual Harassment, Unfair Discrimination

    Instructions to do things which are wrong

    Privacy and Autonomy in hiring policies

    Personal Ethics v Organizational Ethics

    Personal policy v Company policy

    Executive Compensation

    Workers in the Vineyard:Should wages be determined entirely by contract?

    Concept of equal pay for equal work. What is fair pay?

    Legal Environment and Labor

    Changing nature of employment

    Relationship has gone from one where labor wa

    obtained from people of certain status, to one wher

    people are independent agents free to mak

    contracts with whichever employer they choose.

    Not excluded from occupations because of status

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    LGST 001: ETHICS AND SOCIAL RESPONSIBILIT

    Result of increased social mobility and abolishment

    of slavery laws.

    Employment at Will model

    Employer or employee may terminate the employment at will

    unless disallowed under the terms of the contract and no

    permission is required from a government authority to

    terminate employment.

    Employment dictated by market forces to facilitate

    efficiency during downturn and boom cycles.

    Does little to protect job security and leaves

    contracting parties to agree on the conditions of

    employment termination.

    Government ensures sufficient social safeguards,

    regulatory agencies and labor unions to ensure

    employment is fair

    Concept of Vicarious Liability

    Employer is liable for the damages or wrongs done by the

    employee in the course of the business operations.

    Distinction drawn between an independentcontractor and an employee

    Employer has the right to tell the person(employee)

    what must be done and also how it must be done

    and stipulate the range of subtasks one must follow.

    Independent contract is told what is expected and

    requirement would be to deliver the final product.

    How the job is done is not the concern of the client.

    Issues arising:

    To what extent can the employer legitimately

    monitor and control the behavior of the employee?

    While the doctrine of vicarious liability provides a

    justification for the employer to screen out

    unsuitable applicants, an employer may use this

    doctrine in matters which are not the business of the

    employer.

    Challenge to strike a balance between the checks

    and monitoring that an employer may conduct in

    order to prudently guard against wrongful

    misconduct without intruding on employee space.

    Challenges arising from Technology Proliferation

    Virtual Workplace: Presence of emails, mobilephones, internet and company issued devices allow

    work to be carried out anywhere and employee may

    be answerable to the employer almost all the time.

    Scope of control: Technology allows more freedom

    in the way work is delivered allowing employees to

    make use of technology in ways beyond dictated

    scope.

    Confidential information is now stored online and on

    company intranet and databases. Law implies that

    there is a duty of mutual trust between the employee

    and the employer. However, there is no explicit

    obligation for the employee to pursue the interests o

    the employer.

    Outsourcing: Technology has allowed th

    outsourcing of work to different countries beyon

    local borders. This creates the issue of differin

    legal and ethical standards and the need for a goo

    set of corporate code of conduct to govern actions.

    Issue #01: Sexual Harassment in Asia

    Background: In many Asian countries, there is an imbalancin the number of men and women due to the Asia

    preference for males over females. This leads to th

    presence of honor killings in Asia and also discriminatio

    against women in the workplace.

    1. Courtship (Employer advances on employee)

    2. Sexual Harassment (Two forms)

    Hostile work environment one that belittles o

    degrades because of gender and the abuse o

    power by the employer resulting in oppression

    Quid pro Quo Sexual favors in order to b

    appointed to a position, get a pay increase oget a good job evaluation

    American Context (Harris v Forklift Systems):

    There must be continuous abuse and degradin

    actions

    No grave psychological trauma necessary, just (1

    Objective condition: reasonable perception th

    behavior is hostile and abusive and (2) Subjectiv

    condition: employee in fact so perceives it.

    To avoid liability, employer must show that: (

    exercised reasonable care to prevent and corre

    promptly any sexually harassing behavior (2) victim

    employee unreasonably failed to take advantage

    preventive/corrective opportunities to avoid harm.

    Summary of Arguments for Sexual Harassment:

    Kantian: Categorical imperative of the Principle of Humani

    states that all humans are to be treated with respect.

    Sexual Harassment infringes on the right to be treated wit

    respect and is akin to treating women as a sexual object i

    a degrading and hurtful manner.

    Part of a larger duty for employers to provide a fa

    and safe working environment for employees. Violating human dignity transgresses a basic soci

    norm relating to the respect of the modesty o

    women.

    Employers have a duty to provide a safe and fair working

    environment for their employees.

    Veil of Ignorance: Theory of Justice suggests that a

    employees be given equal opportunity to hold careers and t

    advance them without having to submit to unwante

    advances or sexual harassment.

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    LGST 001: ETHICS AND SOCIAL RESPONSIBILIT

    Utilitarian: Negative effects on the company severely

    outweigh any positive effects:

    Subordinates would be unwilling to work for a boss

    who has a reputation for sexual harassment.

    Time and energy devoted to improving the

    companys profitability and performance is wasted in

    sexual pursuits by the predator as well as the victim

    having to fend off unwanted advances.

    Results in negative reputation of the company and

    also a corruption of the values of meritocracy in job

    progress.

    Issue #02: Discrimination in the Workplace

    Discrimination: We all agree that human beings are equal in

    the sense that no one has a greater intrinsic moral value

    than another but we concede that human beings are not

    equal in the sense of being equally gifted.

    Credentials, recommendations and psychological

    tests are directed to find a fit between the employee

    and the employer.

    Discrimination occurs when the employer useshis/her own prejudices, values and standards to

    evaluate an employee for hiring or firing decisions

    Is there a gap between the law and ethics; law does

    not explicitly prohibit discrimination. There are laws

    that protect employees such as health, safety,

    minimum wage but no law on discrimination.

    Multiethnic and multicultural nature of Asia results in

    numerous people groups and cultures. Differences between

    groups result in the formation of prejudices, stereotypes and

    eventually give rise to discrimination.

    Ethics of Discrimination

    Employer is allowed to pass judgment on applicants

    based on their qualifications and skills and

    experiences required for the job

    Where the decision fringes on race, religion, gender

    or disability for reasons other than job requirements,

    employers should be careful not to discriminate

    against applicants.

    Types of Discrimination

    1. Intentional discrimination: Employer intentionally andconsciously takes into account a non-job related

    criterion in a hiring, firing or promotion decision

    2. Disparate-Impact discrimination: Discrimination

    demonstrated by statistical evidence

    Summary of Arguments for Workplace Discrimination

    Kantian: Discrimination violates the principle of humanity.

    People have a right to be judged on the basis of

    their abilities and job performance and not on the

    basis of a stereotype.

    People are treated as means and not an end

    Veil of Ignorance: One has to bear in mind that the

    individual could be a member of a disfavored ethnic group,

    religion, caste or gender.

    The least advantaged would prefer to live in a

    system of equal opportunity and meritocracy.

    Discrimination violates the requirements of equal

    freedom and equal opportunity which John Rawls

    requires for a society to be considered just.

    Issue #03: Employee PrivacyPrivacy is said to be of value because of the role it plays

    developing and maintaining a healthy sense of person

    identity. It has an important role in society in promoting

    high degree of individuality and freedom of action amon

    members in the society.

    Definitions of privacy:

    (1) Right to be left alone within a personal zone o

    solitude (unwanted publicity) and

    (2) Privacy as a right to control information abo

    oneself(3) Privacy is a state where certain facts about onese

    are not known to others

    Breach of privacy (in Singapore):

    Information had to possess the necessary quality o

    confidence

    Information had to be imparted in circumstance

    importing an obligation of confidentiality

    Unauthorized use of information to the detriment o

    the party

    Issues of Privacy in Business

    No true privacy and no absolute ability to be le

    alone in solitude. Workers cannot claim the right t

    be free from supervision in the workplace. Need t

    limit the concept of privacy involving selecte

    information and not stretching to cover all intrusion

    into personal life.

    Privacy is the claim of individuals to control fo

    themselves, when, how and to what exte

    information about them is communicated to other

    Privacy is not correlated to control so you can los

    privacy without losing control (voluntary divulginformation)

    Scope limited to undocumented person

    information because certain facts about oneself ar

    available as public records and can easily b

    retrieved. No loss of privacy when it comes to leg

    qualifications and legal compliance for records.

    Pre-employment screening and selection. To wh

    extent does the employer have the right to deman

    personal and private information?

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    LGST 001: ETHICS AND SOCIAL RESPONSIBILIT

    Information monitoring and intrusiveness: Googles

    tracking of consumer preferences and profiling of

    the consumer for targeted advertising.

    Types of Privacy:

    (1) Physical Privacy: Persons enjoyment of space from

    which others can be excluded and within which his

    activities are not monitored without his consent

    (2) Informational Privacy: Persons control over access

    of information relating himself or herself(3) Decisional Privacy: Right of a person to make

    decisions and act on those decisions free from any

    unwanted interference from others

    Summary of Arguments for Privacy in the Workplace

    Ethical issues arise in the process of gathering information,

    usage of information and whether the employer has the right

    to information deemed as private or personal.

    Kantian: Based on the autonomy of individuals and the

    respect for persons.

    Both arguments violated with the invasion of privacy

    because autonomy implies that a person has the

    moral right to make a rational choice as an

    autonomous being without interference from others.

    Respect implies that others give due recognition to

    a persons right as equal and autonomous person.

    Extent of autonomy and respect given should be in

    line and weighted in light of any contrasting duties

    and obligations (e.g duty to the state; duty to family)

    Utilitarian: Based on evaluating the consequences of

    actions and weighing the resulting costs and benefits:

    Great harm done to individuals when inaccurate or

    incomplete information is collected by an employer

    and is used as the basis for making important

    personnel decisions.

    Great harm done to individuals when personal or

    private information is used against the employee for

    purposes that the individual didnt intend for others

    to know.

    Increases tension and atmosphere of distrust in the

    workplace which results in diminished workplace

    satisfaction. Argument rests on the unproven assumption that

    more harm than good will result when employers

    amass files of personal information, hence there is a

    need to realistically balance harm done to

    employees by crossing privacy lines against the

    benefits that such practices produce for employers.

    Contrast negative impact of increased monitoring

    with improved productivity, minimized damage to the

    firm caused by negative actions by employees, low

    cost of implementation to monitoring (wide range of

    affordable monitoring equipment)

    However, some practices are inherently considere

    to be morally wrong even when they do not produc

    negative consequences (monitoring with hidde

    cameras, or tapping phone conversations)

    Objection is overcome by more sophisticate

    utilitarian arguments that focus on the fact that

    certain amount of privacy is needed for th

    enjoyment of some activities, hence monitoring o

    concession of privacy rights can change th

    experience and prevent satisfaction.

    Social Contract Theory: Though every person has the rig

    to autonomy, that right is said to be restricted by a soci

    contract in our culture that prevents us from infringing o

    another persons right to personal autonomy.

    Reciprocal obligation an individual who receive

    respect for his personal autonomy has a reciproc

    obligation to respect the autonomy of others.

    Social contracts can be observed in cultural

    specific manners as well as part of a company

    system of values and code of conduct. When an employee agrees to be a part of th

    company, he agrees to act in line with the value

    and conduct that the company respects.

    Thomas Donaldson & Thomas Dunfee Hypernorms

    fundamental core values across all cultures known a

    Hypernorms as well as those that allow free moral spac

    within local communities which are not Hypernorms.

    Suggest that we look for a convergence of religiou

    cultural and philosophical beliefs around certa

    principles to identify Hypernorms.

    Hypernorms include: Freedom of Speech, Right t

    personal freedom, Freedom of Opinion, the Right t

    physical movement and informed consent.

    Specific Arguments for Workplace Privacy

    Workplace privacy is violated when:

    1. Employers infringe on personal decisions that ar

    irrelevant to the employment contract (breach o

    Decisional Privacy)

    2. Personal information that is irrelevant to the contra

    is collected, stored or used without informe

    consent. (Informational Privacy) Employees need to be able to challenge a

    information collected and to be informed about wha

    type of information is being collected and its purpos

    Onus is on the employer to show and justify th

    need for collecting such information

    Access to information dependent on the type o

    information and the state of relationship betwee

    parties.

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    LGST 001: ETHICS AND SOCIAL RESPONSIBILIT

    Issue #04: Conflict of Interest

    Conflict of interest arises when ones personal interests

    comes into conflict with his duty to act in the interest of

    another; or when ones personal interests interferes with his

    ability to act in the interests of another when he has the

    obligation to do so.

    Business related COI:

    Fiduciary duty; Principal-Agent relationship

    When an employee is engaged in carrying out a taskon behalf of the company while at the same time

    harboring a private interest that is either antagonistic

    to the best interest of the company or has the

    potential to affect his independent judgment.

    Situations Arising:

    Biased Judgment: when professionals (agents) do

    not use their best judgment in the interest of the

    principal (accepting a bribe)

    Direct Competition: when employees engage in

    direct competition with his employer (Moonlighting) Misuse of Position: Where you use the position to

    advance personal interest (Personal Favors)

    Violation of Confidentiality: Disclosure of information

    that is privy to the principal (Insider Trading)

    Types of Conflict of Interest

    (1) Actual Conflict of Interest

    Person actually discharges his or her duties to

    the employer or some other person in a way that

    is prejudicial to their interests out of his self-

    interest

    (2) Potential Conflict of Interest

    When there is a possibility that person will fail to

    perform a duty to act in the interest of another,

    even though he has not yet done so

    Whether the particular interest creates potential

    conflict depends on the strength of the influence

    exerted on the person

    (3) Apparent Conflict of Interest

    May sometimes overlap with potential conflict of

    interest. In this situation, there might or might

    not be a conflict of interest but an onlooker

    might think there is one because thecircumstances of the situation suggest so

    Issue #05: Bonuses for Bankers

    Is there fair compensation with regard to the intrinsic

    value of the job? Intrinsic value referring to value

    added to society

    Can argue that bankers are paid the market rate

    (how the market values them), but markets can be

    argued to be imperfect. (Nurses are severely

    underpaid in relation to intrinsic value they give)

    Healthy economy depends on healthy banks. Goo

    bankers lead to healthy banks (assumed)

    Summary of Arguments for Bankers Bonuses

    Veil of ignorance

    What is the fair social contract we want to achiev

    justice?

    No one group should be receiving exorbita

    bonuses at the expense of others (state-funde

    bailouts at Too Big To Fail banks)

    Since we all do not know which profession we w

    end up in, then we have no reason to accept th

    high bonuses that bankers receive.

    Hence bank bonuses are UNETHICAL

    Deontology

    Maxim: bankers have fiduciary duty to act in the be

    interest of the company

    Since bankers have a duty to act in the best intere

    of the company, regardless of the bonus structure

    the rationale of having high banking bonus to ensurbankers work hard is flawed and UNETHICAL. It

    like paying for more than what you are entitled to.

    Virtue Ethics

    2 extremes: excessive reward for good performanc

    and zero reward for good performances

    What virtues do bonuses instill in bankers? W

    bonuses make better bankers?

    Good performances should be rewarded wit

    bonuses. Excessive incentives cloud goo

    judgment, and bankers need good judgment.

    More importantly, excessive incentives breed gree

    and greed cannot be controlled by any appeal t

    morality and values. Greed has to be controlled b

    some form of loss.

    Since high bonuses lead to greed and clou

    judgment, it is unethical to deviate too far from th

    mean.

    Rule Utilitarianism

    Recurring situation: Payment of annual bonuses

    Hat: Head of bankers association

    Desired outcome: Attract and retain talent pool the industry

    Rule: Attractive pay packages that reward goo

    performances

    Bonuses are ETHICAL

    Deontology

    Maxim: Employees should be adequate

    compensated for their efforts to the company in lin

    with their contract.

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    LGST 001: ETHICS AND SOCIAL RESPONSIBILIT

    We must respect the rights of investment bankers.

    They obtained bonuses as entitled in their contracts

    as dictated by the free market.

    Hence bank bonuses are ETHICAL

    Conclusion

    If you look at the issue from a micro perspective,

    bank bonuses are ethical.

    If looking from a macro perspective, considering

    societys welfare as well, bank bonuses are

    unethical.

    We believe in free-market principles, yet recognize

    that markets are not perfect. Banks are an integral

    part of society; hence they should be subjected to

    some form of public scrutiny.

    Topic #03: Supply Chain Ethics and Environment Ethics

    Globalization has made it possible for production to

    be outsourced leading to companies with supply

    chains that span half the world.

    Rise of new ethical issues: Responsibility ofProduction, Labor rights and safety standards,

    sustainability in production

    How far should companies go to ensure that their

    products are ethically sourced?

    Arguments in Supply Chain Ethics: Human Rights and

    the Condition of Employment in Overseas Factories

    Kantian: Ethical obligations and duties of the firm and the

    right of workers to equitable pay and fair employment

    conditions

    When in Rome do as the Romans do is a form of

    relativism in Ethics. If companies were to abide by

    this principle, the ethical boundaries for operations

    in overseas countries would lie in the hands of the

    government of these countries.

    Such a principle cannot be universalized and

    applied across all countries.

    Following from Kants Principle of Humanity, unfair

    labor contracts and working conditions results in

    workers being treated as a means to an end. Their

    safety and dignity would be compromised.

    Economic process must respect basic human dignity

    and human rights Transgression of the second categorical imperative

    results in deviant business practices like

    sweatshops and pressure cooker conditions.

    All companies should ensure fair compensation and safe

    working conditions for their employees

    Although this would result in higher costs for the

    corporation, such a view is deemed necessary as

    the basic minimum rights accorded to individuals

    employed by the multi-national corporation.

    Rule Utilitarianism: Recurring situation as increasin

    number of companies engage in global operations

    Hat: Fair Labor Association (FLA) apparel indust

    certification group.

    Desired Outcome: Consumers are aware that the produc

    that they buy are made under acceptable workin

    conditions. Businesses enjoy cost savings within th

    boundaries of ethical labor practices and safe workin

    conditions.

    FLA members agree to abide by the associations Code

    Conduct which prohibits:

    Forced labor, child labor

    Physical, verbal, sexual or psychological abuse

    Discrimination on the basis of gender, race, religion

    Unsafe and unhealthy working conditions

    Code requires members to:

    Recognize and respect the right of employees t

    bargain collectively

    Pay employees the local or minimum wage Maintain reasonable hours of work and give worke

    adequate rest and overtime pay.

    To support this desired outcome, companies should ensur

    adequate monitoring of factories; promote world trade an

    competition, certification of manufacturing operation

    through trade organizations, providing aid to improve th

    infrastructure and working environment in developin

    countries.

    Veil of Ignorance: Under the current situation, we observ

    that corporations are making considerable profits at th

    expense of overworked and underpaid laborers

    developing countries.

    Inequitable distribution of profits which ar

    reinvested to develop the brand name throug

    marketing/branding rather than improving workin

    conditions of workers.

    Going behind the veil, one must bear in mind that h

    could be a child laborer in a sweatshop and hence

    resources (profits) should be reallocated in

    manner that benefits the least member of society.

    Virtue Ethics: Identify two extremes and seek to understan

    the value in choosing the middle ground:

    Two extremes identified would be: (1) Firms seek

    achieve profits at all costs exploiting available labo

    resources and (2) Strict standards against th

    exploitation of labor with regulation and monitoring.

    Having extremely cheap products promote

    materialism and consumerist mindset. Midd

    ground would be sufficient monitoring to ensur

    standards are not compromised, consumers lear

    the true value of ethically produced goods.

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    LGST 001: ETHICS AND SOCIAL RESPONSIBILIT

    Environment Ethics

    The environment does not exist in isolation as a sphere

    separated from human actions and ambition, but is closely

    related to development. Many development paths of

    industrialized nations are clearly unsustainable and

    development decisions (economic or political) will have a

    profound impact on the ability to achieve sustained progress.

    Pollution: Undesirable or unintended contamination

    of the environment by manufacture or use of

    commodities. Resource Depletion: Overconsumption of finite or

    scarce resources

    To be ethical in general means to do the right thing in

    everything we do. In relation to the environment, it follows

    that we must live in harmony with our fellowmen and with

    nature in a way that will bring about happiness to all in the

    present and future generations.

    Key Issues in Environment Ethics:

    Tradeoff between development and economic

    growth: Developing countries pursue growth at theexpense of the environment.

    Government Responsibility: Short Term v Long

    Term (Term of office) Should governments seek the

    long term interests of their people or seek to ensure

    reelection? (Inter-temporal Decisions)

    Cross-border disputes: Environment is a shared

    responsibility and resource. Action A from country A

    results in B on country B. Who is responsible?

    Developing nations cite the historical actions of

    developed nations and use it as a justification for

    their current actions.

    Relocation of Production: Globalization has enabled

    multinational corporations to shift production from

    one jurisdiction to another. Under whose laws

    should the firm operate? Are there any global

    standards in doing so?

    Summary of Arguments in Environmental Ethics

    Kantian: The Kantian view purports that we must act

    according to certain moral principles regardless of their

    consequences. We have duties that we must fulfill based on

    the categorical imperative where a logical person would

    agree that it is valid. All humanity has an equal claim to the environment

    and has obligations toward it. No one should claim

    more than their fair share or do anything that would

    have a detrimental effect to another.

    However, this strict definition would seem to lean on

    the side of zero pollution. We need to balance this

    argument with the need to pursue development to

    counter the issues of poverty, hunger and

    underdevelopment.

    Kantian 3 levels of obligations: Cause no harm,

    prevent harm and do good

    Look at the intentions of the firm in driving its action

    Possible Maxims:

    Businesses have a responsibility to ensure long-term

    growth and sustainable development

    Everyone has a right to a clean environment

    Based on the notion that the firm is an ongoin

    concern and that it needs to operate for th

    foreseeable future

    Duty of firms to the citizens of the country

    ensuring sustainable production

    Utilitarianism: Seeks to achieve the greatest happiness fo

    the greatest number. Short-term view versus long term view

    Short-term view will justify corporation to explo

    natural resources as long as it can make a profit fo

    both shareholders and stakeholders.

    However, this is countered in that resources ar

    finite and limited and this act is not sustainable

    the long run. Long-term view acknowledges the impact on th

    environment and thus the firm will need to weigh i

    actions on the various stakeholders, taking in

    account present gains as well as the future gain

    and costs to future generations.

    Consider maximizing future benefits and minimizin

    future injury to the environment.

    Veil of Ignorance: Rawls proposes a society th

    recognizes its members as free and moral individual

    Questions of justice arise when equal persons attempt t

    advance their interests and come into conflict with othe

    pursuing self-interests

    Creation of institutions of society that distribute th

    benefits and burdens of mutual cooperation don

    under the veil of ignorance

    Social and economic inequalities are to be arrange

    so that they are for the greatest benefit of the lea

    advantaged.

    As such, there should be fair distribution of benefi

    and burdens in relation to the environment. Firm

    that benefit from polluting the environment should b

    responsible for minimizing the negativconsequences that arise out of doing so.

    Firms should also be consistent in operating

    different states. Globally recognized corporation

    with the necessary resources should take th

    initiative to develop a credo or standard of conduc

    that guides its supply chain in a manner that

    consistent with the values and standards that itse

    seeks to uphold.

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    LGST 001: ETHICS AND SOCIAL RESPONSIBILIT

    Topic #04: Ethics in Advertising and Marketing

    Advertising: Paid non-personal communication about an

    organization and its products that is transmitted to the target

    audience through a mass medium.

    Under the umbrella of the ethics of communication

    Important Question: extent of the effect on

    consumer behavior and the effect of continuous

    exposure to advertising

    Shift toward an attempt to change perspectives,

    attitudes toward certain key issues

    Key Elements:

    Form of mass communication

    Information with regard to a commercialproduct

    Element of Choice for the consumer

    Justifications for Advertising

    Facilitates transactions in the marketplace

    Contributes to efficiency of markets

    Promotes personal informed choices for consumers

    Contentions to Advertising

    Deceptive, misleading or false communication

    High possibility for manipulation

    Exploits consumers by forcing them to buy things

    that they do not need and may not want.

    Deception of market illiterates (people who are

    uneducated over available goods in free market)

    Violates principle of Humanity as successful

    advertising treats humans as a means to higher

    profits and sales rather than as an end in providing

    fair utility for enjoyment.

    Summary of Arguments on Issues in Advertising:

    1. Truth v Deception

    Objective of advertising should be to promote product,

    provide relevant information to the product and persuade

    consumers to buy the product to meet their need.

    Increasingly difficult to ascertain the truth of the

    statements made in advertisements

    Difficult to conclude that there is an expectation

    that every factual assertion about the product

    must be true to the point of exactitude

    If an advertisement makes a verifiably false

    claim, which the advertiser knows to be false but

    purposely attempts to mislead or deceive, than

    the advertisement becomes immoral. (intention)

    Not all assertions in advertisements are statements,

    some are held to be exclamations, questions or

    interjections.

    Hard to categorize all the advertisements and

    tease out the truth of the statements, use of

    metaphors in statements not easily

    ascertainable

    Subjective nature of advertising also means a wid

    spectrum of interpretation and it is difficult to decid

    collectively what a false message is and what

    true message is.

    Most of the information is hidden beneath metaphor

    and subtle advertising slogans

    Test of Reasonableness: Using the legal conce

    of a reasonable man; to distinguish whether th

    deception in advertising is due to the advertiseme

    itself (verifiably deceptive) or whether it is due to th

    personal interpretation of the matter.

    Deceptive advertising also includes half-truth

    where there is a focus on the unsaid, silent effect.

    is often difficult to expect that an advertiseme

    conveys the full truth in limited time

    Counter-arguments:

    Advertising is like poetry and other literary device

    and its aim is to influence audiences; affe

    perceptions and sensibilities and perhaps even

    effect a change of heart. However, unlike poetry, advertisement promises

    certain functionality as it involves the sale of

    commercial product for consumption. Hence ther

    needs to be an element of truth in th

    advertisement.

    Common proponent for advertising says that the fre

    market will regulate unethical advertising an

    misinformation as the market has built

    mechanisms of control which expose deceptiv

    advertisements and bring unethical advertising o

    into the light. (Question efficiency of market forces)

    2. Promotes False Values

    Evolution of advertisements which seem to portray

    certain set of values and ideals

    Instead of selling a product, advertisers increasing

    target a universal need such as the need to b

    popular, need to be loved and admired

    Product is framed in a manner that appeals to thes

    universal needs which may not be grounded on trut

    Results in the formation of ideals and soci

    stereotypes defining concepts such as beauty an

    success

    3. Irrational Persuasion in Advertising

    Advertising creates wants in consumers and th

    shaping of consumer demand fringes on th

    violation of consumer autonomy Freedom

    Choice

    Where do we draw the line in deciding whether

    consumer remains rational in making a purchas

    decision?

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    LGST 001: ETHICS AND SOCIAL RESPONSIBILIT

    1

    Moral Objection: Persuasion of advertising is not the ethical

    contention, but the manipulation and coercion of audiences

    under the guise of persuasion; irrational persuasion.

    Manipulation: trickery or exploitation, unfair advantage over

    people by exploiting deep seated emotions or sense of

    persuasion

    Arguments against irrational persuasion:

    Advertising irrationally persuades by playing onnatural human desires for security, acceptance, self-

    esteem etc.

    Advertising invokes powerful visual images which

    bypasses rational thought processes

    Pervasive nature of advertising intrudes into our

    everyday life (billboards, newspapers, and internet)

    which has a cumulative psychological impact that

    undermines our ability to judge as free agents.

    Vance Packard: Advertisers draw on motivational

    and psychological research to discover

    subconscious needs, yearnings and play oncravings that stimulate human desires and emotions

    Jeffery Robinson: psychological research helped

    advertising companies transform goods into

    communicators of meaning, selling back to the

    consumer their own intrinsic insecurities

    John Galbraith: Advertising was initially supposed to

    feed information to existing demand but the form of

    irrational advertising has led to the unnatural

    creation of demand.

    Manipulative advertising challenges the concept of

    autonomy, consent and choice in the free market.

    Counterarguments:

    Consumers have a freedom to choose whether they

    are taken in by advertisements

    Jerry Kirkpatrik: Advertisers do not have the

    obligation to answer or rebut charges of overtly

    active imaginations because there is no evidence

    that advertisers are motivated as such. Humans are

    beings of volitional consciousness who have the

    capacity to reason. Advertisements only serve to

    make consumers more aware of their needs and

    that these needs are already inherent in theconsumers.

    Caveat Emptor Principle: Buyer Beware. The onus

    is on the buyer to conduct due diligence and

    conduct sufficient checks on the purchase before

    engaging in a purchase decision.

    4. Exploitative Advertising

    Advertisement aimed at capturing the attention of

    vulnerable sectors:

    Children: Unable to make a reasoned judgment

    at a young age. Parents disallow, but the

    advertisement creates an innate desire in th

    mind of the child.

    Commercials that promote food high in calories

    I want what I cannot have

    The Elderly: Advertisers target intrinsic need

    and fears such as safety, security, health an

    loneliness.

    The Addicted: People who have an innate desi

    to keep coming back for more.

    Especially observed in Alcohol, Tobacco an

    Food advertisements where advertisers exploit

    need/vulnerability of these individuals whic

    may be not be in the best interests of th

    consumer.

    Summary of Arguments in Advertising Ethics:

    Kantian: Looks at the Principle of Humanity and whether th

    consumer has been treated as a means to an end.

    Deception violates the right of an individual to kno

    the truth, also results in people acting unknowingon false beliefs.

    Short circuits a persons ability to engage in fre

    reasoned choice.

    Manipulation and disablement of a persons critic

    judgment ability clearly violates the respect due t

    every individual

    Intent of the advertisement (Puffery or aimed

    covey truth)

    Truth in advertising

    Rule Utilitarian:

    Recurring Situation Advertisements and th

    communication of information from the manufacturer to th

    consumer.

    Hat Advertising Authority of Singapore

    Desired Outcome Effective advertising which increases th

    efficiency of the free market. Consumers make informe

    choices when purchasing goods and producers are able

    communicate effectively the strengths of their product.