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7/27/2019 Session Content & Key Points
1/10
LGST 001: ETHICS AND SOCIAL RESPONSIBILIT
Ethics & Social Responsibility Session Content & Key Points
Session #01: Introduction to Ethics
The enabling environment for ethical violations:
1. Technology
- Privacy Infringements
- Insider trading
- Licenses
2. Profit Maximization
- Search for lower costs at all expense (Foxcon)- Use of child labor (Pfizer)
- Expense of the environment (Shell)
3. Power without accountability
- Changing political structures
Front Burner Issues:
1. Assisted Suicide
2. Obesity & Advertising
3. Overfishing
4. Carbon Footprint & Sustainability
5. Whistleblowing
Topic #01: Corruption in Financial Transactions
The scourge of corruption:
Bribery is an evil practice that threatens the foundation of
any civilized society
- Lord Templeman in AG of HK v Reid
What is Bribery?
When a person confers, or agrees to confer any benefit
upon any employee, agent or fiduciary without the consent
of the latters employer or principal, with the intent to
influence his conduct in relation to his employers orprincipals affairs.
Legal Perspective
Prevention of Corruption Act Section 5
Corruptly give, solicit, receive or promise any gratification,
inducement, reward or otherwise for doing or forbearing to
do anything
PCA 37(1): Provisions of this act in effect, in relation
to citizens of Singapore outside or as well as within
Singapore;
Where an offence under this act is committed by a
citizen of Singapore in any place outside Singapore,
he may be dealt with in respect of that offence as if it
had been committed in Singapore.
Why should be care about Corruption?
Political Impact (Refugees, civil war, dictatorships)
Loss of business, loss of lives
Large impact on poor and most vulnerable
segments of society
Misuse of public funds, not directed to institution
that benefit the common man but instead feed th
lifestyles of corrupt officials.
Corruption of large magnitudes often accompanie
by ruthless oppression of personal freedom an
civic liberties
Breeds inefficiency lower GDP per capita becaus
of less investment (business efficiency)
Companies as Moral Actors
C (Corruption) = M (Monopoly Power) + D (Discretion)
(Accountability)
To reduce corruption, (1) Control: reduce lega
electoral, educational system; (2) Exit or increas
competition: eliminate subsidies, privatization; (3
Voice Strategy: Civil Society & NGOs, Publicizin
scorecards (CPI, corruption perceptions index)
A productive organization should enhance the long-ter
welfare of employees and consumers in the society in whic
it operates
As such, it must not violate the minimum standard
of justice and human rights in any society in which
operates.
Concept of Principal-Agent relationship and
fiduciary duty to employer. Corruption infringes as
possible breach of these duties.
Corrupt Payments versus Grease Payments
Corrupt Payments: Payments given to influence the exercis
of discretion by an official, so that action will be taken/givein favor of the person giving the payment.
Grease Payments: Payments usually small, given to pet
officials to expedite the performance of routine governme
activity like clearing a shipment through customs o
speeding up the formation of a company.
** Distinction here is that while one is used to expedite
procedural issue, the other is used to influence the decision
Arguments FOR/AGAINST grease payments:
Utilitarian Argument: Overall efficiency increase
and welfare is maximized.
Country and economy will not stagnate due t
overwhelming bureaucracy.
Grease payments are obvious and not hidde
Highlights the inefficiencies of the government s
they can take steps to improve situation
Sums of money are small; however, petty corruptio
can have subtle effects on viewpoints of citizens
Long-run might be better to eliminate pet
corruption for LR business efficiency
Prepared by: Tee Chin Min Benjamin
7/27/2019 Session Content & Key Points
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LGST 001: ETHICS AND SOCIAL RESPONSIBILIT
Questions to be asked in Approach to Problem
Is there violation of duty to state/employer?
Responsibilities and primacy of obligations
Was there a breach of fiduciary duty?
Is there an unspoken rule in the country?
What are the resulting benefits and costs in
engaging in corruption? (LR v SR consequences)
Is the situation likely to be recurring or was it a one-
off transaction?
Was the act hidden or in full purview of everyone?
Summary of Arguments on Corruption
Kantian: Corrupt payments like lying and not keeping
promises are under some prima facie substantive duty
because if everyone were corrupt and willing to bribe, the
society cannot survive since honesty between government
officials and public is a key element in keeping society
together.
Principal of Universality would sanction against
paying the bribe as the briber cannot rationally allow
the maxim of bribery to be universalized. Briberywhen universalized would result in the lack of
transparency in business dealings and reduce
incentives for productive labor and transaction costs.
As rational beings, one should follow the categorical
imperatives so that there isnt a first mover
disadvantage without paying the bribe.
Bribery is an intentional violation of a binding moral
duty owed exclusively to the principle. Inducing that
breach of duty via bribery or engaging in the breach
of duty by accepting the bribe are both morally
wrong.
Possible Maxims:
Contracting officers should not receive payments other than
what there are contracted to receive for their work
One should not submit a bid that is unjust and unfair
Utilitarian: Corrupt payment in a given situation would not
lead to the best result for society as a whole. Consider the
impact of corrupt payment distorting business efficiencies as
the best product is not eventually chosen for the consumer.
Companies with good products and practices would not be
rewarded adequately in a corrupted business climate. Prospect of lawsuits against you and your company
If listed on NYSE, subjected to prosecution under
the US Foreign Corrupt Practices Act.
If Singapore, look at PCA and repercussions locally
Fines, Loss of reputation of company over ST gain
Rule Utilitarian: Taking the position of the Chief Executive
in the Chamber of Commerce, desired outcome would be to
increase business efficiency and transparency in the country
so as to increase output and total welfare for the economy.
Applying the Rule of: No grand or petty corrupt payments
Increased business confidence in the fairness of th
regulatory and legal system resulting in increase
investment and desire for innovation and enterprise
Resulting long-term increase in the standard of livin
of citizens; good business = good products
Need to enforce (1) Good administrative and cou
system, (2) Supervision and Enforcement
However, development of such a system would als
have positive externality effects on other domains o
society such as political stability and low crime.
Benefit of greater equality and equal opportunity fo
all citizens. (Fosters meritocracy and competition)
Corruption has its most harmful effects in developin
countries where much needed public resources ar
often diverted to the hands of public officials.
Virtue Ethics: Two extremes identified:
(1) Engage in corruption to get the maximum benefi
from the proposed deal
(2) Engage in ZERO corruption
Middle ground: Difficult to establish because som
corruption is akin to concede to all corruption. Corruption lik
a drop of ink which penetrates through a fluid till the who
fluid is contaminated.
No corruption; but build strong relationships an
networks within the context of proper busines
dealings to understand the decisional proces
involved so as to give your company best chance.
Line not to cross: Relationship building whic
confers a benefit to the principle which influence
his decision making process.
Topic #02: Ethics in the Workplace
Main Issues:
Bullying, Sexual Harassment, Unfair Discrimination
Instructions to do things which are wrong
Privacy and Autonomy in hiring policies
Personal Ethics v Organizational Ethics
Personal policy v Company policy
Executive Compensation
Workers in the Vineyard:Should wages be determined entirely by contract?
Concept of equal pay for equal work. What is fair pay?
Legal Environment and Labor
Changing nature of employment
Relationship has gone from one where labor wa
obtained from people of certain status, to one wher
people are independent agents free to mak
contracts with whichever employer they choose.
Not excluded from occupations because of status
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LGST 001: ETHICS AND SOCIAL RESPONSIBILIT
Result of increased social mobility and abolishment
of slavery laws.
Employment at Will model
Employer or employee may terminate the employment at will
unless disallowed under the terms of the contract and no
permission is required from a government authority to
terminate employment.
Employment dictated by market forces to facilitate
efficiency during downturn and boom cycles.
Does little to protect job security and leaves
contracting parties to agree on the conditions of
employment termination.
Government ensures sufficient social safeguards,
regulatory agencies and labor unions to ensure
employment is fair
Concept of Vicarious Liability
Employer is liable for the damages or wrongs done by the
employee in the course of the business operations.
Distinction drawn between an independentcontractor and an employee
Employer has the right to tell the person(employee)
what must be done and also how it must be done
and stipulate the range of subtasks one must follow.
Independent contract is told what is expected and
requirement would be to deliver the final product.
How the job is done is not the concern of the client.
Issues arising:
To what extent can the employer legitimately
monitor and control the behavior of the employee?
While the doctrine of vicarious liability provides a
justification for the employer to screen out
unsuitable applicants, an employer may use this
doctrine in matters which are not the business of the
employer.
Challenge to strike a balance between the checks
and monitoring that an employer may conduct in
order to prudently guard against wrongful
misconduct without intruding on employee space.
Challenges arising from Technology Proliferation
Virtual Workplace: Presence of emails, mobilephones, internet and company issued devices allow
work to be carried out anywhere and employee may
be answerable to the employer almost all the time.
Scope of control: Technology allows more freedom
in the way work is delivered allowing employees to
make use of technology in ways beyond dictated
scope.
Confidential information is now stored online and on
company intranet and databases. Law implies that
there is a duty of mutual trust between the employee
and the employer. However, there is no explicit
obligation for the employee to pursue the interests o
the employer.
Outsourcing: Technology has allowed th
outsourcing of work to different countries beyon
local borders. This creates the issue of differin
legal and ethical standards and the need for a goo
set of corporate code of conduct to govern actions.
Issue #01: Sexual Harassment in Asia
Background: In many Asian countries, there is an imbalancin the number of men and women due to the Asia
preference for males over females. This leads to th
presence of honor killings in Asia and also discriminatio
against women in the workplace.
1. Courtship (Employer advances on employee)
2. Sexual Harassment (Two forms)
Hostile work environment one that belittles o
degrades because of gender and the abuse o
power by the employer resulting in oppression
Quid pro Quo Sexual favors in order to b
appointed to a position, get a pay increase oget a good job evaluation
American Context (Harris v Forklift Systems):
There must be continuous abuse and degradin
actions
No grave psychological trauma necessary, just (1
Objective condition: reasonable perception th
behavior is hostile and abusive and (2) Subjectiv
condition: employee in fact so perceives it.
To avoid liability, employer must show that: (
exercised reasonable care to prevent and corre
promptly any sexually harassing behavior (2) victim
employee unreasonably failed to take advantage
preventive/corrective opportunities to avoid harm.
Summary of Arguments for Sexual Harassment:
Kantian: Categorical imperative of the Principle of Humani
states that all humans are to be treated with respect.
Sexual Harassment infringes on the right to be treated wit
respect and is akin to treating women as a sexual object i
a degrading and hurtful manner.
Part of a larger duty for employers to provide a fa
and safe working environment for employees. Violating human dignity transgresses a basic soci
norm relating to the respect of the modesty o
women.
Employers have a duty to provide a safe and fair working
environment for their employees.
Veil of Ignorance: Theory of Justice suggests that a
employees be given equal opportunity to hold careers and t
advance them without having to submit to unwante
advances or sexual harassment.
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LGST 001: ETHICS AND SOCIAL RESPONSIBILIT
Utilitarian: Negative effects on the company severely
outweigh any positive effects:
Subordinates would be unwilling to work for a boss
who has a reputation for sexual harassment.
Time and energy devoted to improving the
companys profitability and performance is wasted in
sexual pursuits by the predator as well as the victim
having to fend off unwanted advances.
Results in negative reputation of the company and
also a corruption of the values of meritocracy in job
progress.
Issue #02: Discrimination in the Workplace
Discrimination: We all agree that human beings are equal in
the sense that no one has a greater intrinsic moral value
than another but we concede that human beings are not
equal in the sense of being equally gifted.
Credentials, recommendations and psychological
tests are directed to find a fit between the employee
and the employer.
Discrimination occurs when the employer useshis/her own prejudices, values and standards to
evaluate an employee for hiring or firing decisions
Is there a gap between the law and ethics; law does
not explicitly prohibit discrimination. There are laws
that protect employees such as health, safety,
minimum wage but no law on discrimination.
Multiethnic and multicultural nature of Asia results in
numerous people groups and cultures. Differences between
groups result in the formation of prejudices, stereotypes and
eventually give rise to discrimination.
Ethics of Discrimination
Employer is allowed to pass judgment on applicants
based on their qualifications and skills and
experiences required for the job
Where the decision fringes on race, religion, gender
or disability for reasons other than job requirements,
employers should be careful not to discriminate
against applicants.
Types of Discrimination
1. Intentional discrimination: Employer intentionally andconsciously takes into account a non-job related
criterion in a hiring, firing or promotion decision
2. Disparate-Impact discrimination: Discrimination
demonstrated by statistical evidence
Summary of Arguments for Workplace Discrimination
Kantian: Discrimination violates the principle of humanity.
People have a right to be judged on the basis of
their abilities and job performance and not on the
basis of a stereotype.
People are treated as means and not an end
Veil of Ignorance: One has to bear in mind that the
individual could be a member of a disfavored ethnic group,
religion, caste or gender.
The least advantaged would prefer to live in a
system of equal opportunity and meritocracy.
Discrimination violates the requirements of equal
freedom and equal opportunity which John Rawls
requires for a society to be considered just.
Issue #03: Employee PrivacyPrivacy is said to be of value because of the role it plays
developing and maintaining a healthy sense of person
identity. It has an important role in society in promoting
high degree of individuality and freedom of action amon
members in the society.
Definitions of privacy:
(1) Right to be left alone within a personal zone o
solitude (unwanted publicity) and
(2) Privacy as a right to control information abo
oneself(3) Privacy is a state where certain facts about onese
are not known to others
Breach of privacy (in Singapore):
Information had to possess the necessary quality o
confidence
Information had to be imparted in circumstance
importing an obligation of confidentiality
Unauthorized use of information to the detriment o
the party
Issues of Privacy in Business
No true privacy and no absolute ability to be le
alone in solitude. Workers cannot claim the right t
be free from supervision in the workplace. Need t
limit the concept of privacy involving selecte
information and not stretching to cover all intrusion
into personal life.
Privacy is the claim of individuals to control fo
themselves, when, how and to what exte
information about them is communicated to other
Privacy is not correlated to control so you can los
privacy without losing control (voluntary divulginformation)
Scope limited to undocumented person
information because certain facts about oneself ar
available as public records and can easily b
retrieved. No loss of privacy when it comes to leg
qualifications and legal compliance for records.
Pre-employment screening and selection. To wh
extent does the employer have the right to deman
personal and private information?
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LGST 001: ETHICS AND SOCIAL RESPONSIBILIT
Information monitoring and intrusiveness: Googles
tracking of consumer preferences and profiling of
the consumer for targeted advertising.
Types of Privacy:
(1) Physical Privacy: Persons enjoyment of space from
which others can be excluded and within which his
activities are not monitored without his consent
(2) Informational Privacy: Persons control over access
of information relating himself or herself(3) Decisional Privacy: Right of a person to make
decisions and act on those decisions free from any
unwanted interference from others
Summary of Arguments for Privacy in the Workplace
Ethical issues arise in the process of gathering information,
usage of information and whether the employer has the right
to information deemed as private or personal.
Kantian: Based on the autonomy of individuals and the
respect for persons.
Both arguments violated with the invasion of privacy
because autonomy implies that a person has the
moral right to make a rational choice as an
autonomous being without interference from others.
Respect implies that others give due recognition to
a persons right as equal and autonomous person.
Extent of autonomy and respect given should be in
line and weighted in light of any contrasting duties
and obligations (e.g duty to the state; duty to family)
Utilitarian: Based on evaluating the consequences of
actions and weighing the resulting costs and benefits:
Great harm done to individuals when inaccurate or
incomplete information is collected by an employer
and is used as the basis for making important
personnel decisions.
Great harm done to individuals when personal or
private information is used against the employee for
purposes that the individual didnt intend for others
to know.
Increases tension and atmosphere of distrust in the
workplace which results in diminished workplace
satisfaction. Argument rests on the unproven assumption that
more harm than good will result when employers
amass files of personal information, hence there is a
need to realistically balance harm done to
employees by crossing privacy lines against the
benefits that such practices produce for employers.
Contrast negative impact of increased monitoring
with improved productivity, minimized damage to the
firm caused by negative actions by employees, low
cost of implementation to monitoring (wide range of
affordable monitoring equipment)
However, some practices are inherently considere
to be morally wrong even when they do not produc
negative consequences (monitoring with hidde
cameras, or tapping phone conversations)
Objection is overcome by more sophisticate
utilitarian arguments that focus on the fact that
certain amount of privacy is needed for th
enjoyment of some activities, hence monitoring o
concession of privacy rights can change th
experience and prevent satisfaction.
Social Contract Theory: Though every person has the rig
to autonomy, that right is said to be restricted by a soci
contract in our culture that prevents us from infringing o
another persons right to personal autonomy.
Reciprocal obligation an individual who receive
respect for his personal autonomy has a reciproc
obligation to respect the autonomy of others.
Social contracts can be observed in cultural
specific manners as well as part of a company
system of values and code of conduct. When an employee agrees to be a part of th
company, he agrees to act in line with the value
and conduct that the company respects.
Thomas Donaldson & Thomas Dunfee Hypernorms
fundamental core values across all cultures known a
Hypernorms as well as those that allow free moral spac
within local communities which are not Hypernorms.
Suggest that we look for a convergence of religiou
cultural and philosophical beliefs around certa
principles to identify Hypernorms.
Hypernorms include: Freedom of Speech, Right t
personal freedom, Freedom of Opinion, the Right t
physical movement and informed consent.
Specific Arguments for Workplace Privacy
Workplace privacy is violated when:
1. Employers infringe on personal decisions that ar
irrelevant to the employment contract (breach o
Decisional Privacy)
2. Personal information that is irrelevant to the contra
is collected, stored or used without informe
consent. (Informational Privacy) Employees need to be able to challenge a
information collected and to be informed about wha
type of information is being collected and its purpos
Onus is on the employer to show and justify th
need for collecting such information
Access to information dependent on the type o
information and the state of relationship betwee
parties.
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LGST 001: ETHICS AND SOCIAL RESPONSIBILIT
Issue #04: Conflict of Interest
Conflict of interest arises when ones personal interests
comes into conflict with his duty to act in the interest of
another; or when ones personal interests interferes with his
ability to act in the interests of another when he has the
obligation to do so.
Business related COI:
Fiduciary duty; Principal-Agent relationship
When an employee is engaged in carrying out a taskon behalf of the company while at the same time
harboring a private interest that is either antagonistic
to the best interest of the company or has the
potential to affect his independent judgment.
Situations Arising:
Biased Judgment: when professionals (agents) do
not use their best judgment in the interest of the
principal (accepting a bribe)
Direct Competition: when employees engage in
direct competition with his employer (Moonlighting) Misuse of Position: Where you use the position to
advance personal interest (Personal Favors)
Violation of Confidentiality: Disclosure of information
that is privy to the principal (Insider Trading)
Types of Conflict of Interest
(1) Actual Conflict of Interest
Person actually discharges his or her duties to
the employer or some other person in a way that
is prejudicial to their interests out of his self-
interest
(2) Potential Conflict of Interest
When there is a possibility that person will fail to
perform a duty to act in the interest of another,
even though he has not yet done so
Whether the particular interest creates potential
conflict depends on the strength of the influence
exerted on the person
(3) Apparent Conflict of Interest
May sometimes overlap with potential conflict of
interest. In this situation, there might or might
not be a conflict of interest but an onlooker
might think there is one because thecircumstances of the situation suggest so
Issue #05: Bonuses for Bankers
Is there fair compensation with regard to the intrinsic
value of the job? Intrinsic value referring to value
added to society
Can argue that bankers are paid the market rate
(how the market values them), but markets can be
argued to be imperfect. (Nurses are severely
underpaid in relation to intrinsic value they give)
Healthy economy depends on healthy banks. Goo
bankers lead to healthy banks (assumed)
Summary of Arguments for Bankers Bonuses
Veil of ignorance
What is the fair social contract we want to achiev
justice?
No one group should be receiving exorbita
bonuses at the expense of others (state-funde
bailouts at Too Big To Fail banks)
Since we all do not know which profession we w
end up in, then we have no reason to accept th
high bonuses that bankers receive.
Hence bank bonuses are UNETHICAL
Deontology
Maxim: bankers have fiduciary duty to act in the be
interest of the company
Since bankers have a duty to act in the best intere
of the company, regardless of the bonus structure
the rationale of having high banking bonus to ensurbankers work hard is flawed and UNETHICAL. It
like paying for more than what you are entitled to.
Virtue Ethics
2 extremes: excessive reward for good performanc
and zero reward for good performances
What virtues do bonuses instill in bankers? W
bonuses make better bankers?
Good performances should be rewarded wit
bonuses. Excessive incentives cloud goo
judgment, and bankers need good judgment.
More importantly, excessive incentives breed gree
and greed cannot be controlled by any appeal t
morality and values. Greed has to be controlled b
some form of loss.
Since high bonuses lead to greed and clou
judgment, it is unethical to deviate too far from th
mean.
Rule Utilitarianism
Recurring situation: Payment of annual bonuses
Hat: Head of bankers association
Desired outcome: Attract and retain talent pool the industry
Rule: Attractive pay packages that reward goo
performances
Bonuses are ETHICAL
Deontology
Maxim: Employees should be adequate
compensated for their efforts to the company in lin
with their contract.
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LGST 001: ETHICS AND SOCIAL RESPONSIBILIT
We must respect the rights of investment bankers.
They obtained bonuses as entitled in their contracts
as dictated by the free market.
Hence bank bonuses are ETHICAL
Conclusion
If you look at the issue from a micro perspective,
bank bonuses are ethical.
If looking from a macro perspective, considering
societys welfare as well, bank bonuses are
unethical.
We believe in free-market principles, yet recognize
that markets are not perfect. Banks are an integral
part of society; hence they should be subjected to
some form of public scrutiny.
Topic #03: Supply Chain Ethics and Environment Ethics
Globalization has made it possible for production to
be outsourced leading to companies with supply
chains that span half the world.
Rise of new ethical issues: Responsibility ofProduction, Labor rights and safety standards,
sustainability in production
How far should companies go to ensure that their
products are ethically sourced?
Arguments in Supply Chain Ethics: Human Rights and
the Condition of Employment in Overseas Factories
Kantian: Ethical obligations and duties of the firm and the
right of workers to equitable pay and fair employment
conditions
When in Rome do as the Romans do is a form of
relativism in Ethics. If companies were to abide by
this principle, the ethical boundaries for operations
in overseas countries would lie in the hands of the
government of these countries.
Such a principle cannot be universalized and
applied across all countries.
Following from Kants Principle of Humanity, unfair
labor contracts and working conditions results in
workers being treated as a means to an end. Their
safety and dignity would be compromised.
Economic process must respect basic human dignity
and human rights Transgression of the second categorical imperative
results in deviant business practices like
sweatshops and pressure cooker conditions.
All companies should ensure fair compensation and safe
working conditions for their employees
Although this would result in higher costs for the
corporation, such a view is deemed necessary as
the basic minimum rights accorded to individuals
employed by the multi-national corporation.
Rule Utilitarianism: Recurring situation as increasin
number of companies engage in global operations
Hat: Fair Labor Association (FLA) apparel indust
certification group.
Desired Outcome: Consumers are aware that the produc
that they buy are made under acceptable workin
conditions. Businesses enjoy cost savings within th
boundaries of ethical labor practices and safe workin
conditions.
FLA members agree to abide by the associations Code
Conduct which prohibits:
Forced labor, child labor
Physical, verbal, sexual or psychological abuse
Discrimination on the basis of gender, race, religion
Unsafe and unhealthy working conditions
Code requires members to:
Recognize and respect the right of employees t
bargain collectively
Pay employees the local or minimum wage Maintain reasonable hours of work and give worke
adequate rest and overtime pay.
To support this desired outcome, companies should ensur
adequate monitoring of factories; promote world trade an
competition, certification of manufacturing operation
through trade organizations, providing aid to improve th
infrastructure and working environment in developin
countries.
Veil of Ignorance: Under the current situation, we observ
that corporations are making considerable profits at th
expense of overworked and underpaid laborers
developing countries.
Inequitable distribution of profits which ar
reinvested to develop the brand name throug
marketing/branding rather than improving workin
conditions of workers.
Going behind the veil, one must bear in mind that h
could be a child laborer in a sweatshop and hence
resources (profits) should be reallocated in
manner that benefits the least member of society.
Virtue Ethics: Identify two extremes and seek to understan
the value in choosing the middle ground:
Two extremes identified would be: (1) Firms seek
achieve profits at all costs exploiting available labo
resources and (2) Strict standards against th
exploitation of labor with regulation and monitoring.
Having extremely cheap products promote
materialism and consumerist mindset. Midd
ground would be sufficient monitoring to ensur
standards are not compromised, consumers lear
the true value of ethically produced goods.
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Environment Ethics
The environment does not exist in isolation as a sphere
separated from human actions and ambition, but is closely
related to development. Many development paths of
industrialized nations are clearly unsustainable and
development decisions (economic or political) will have a
profound impact on the ability to achieve sustained progress.
Pollution: Undesirable or unintended contamination
of the environment by manufacture or use of
commodities. Resource Depletion: Overconsumption of finite or
scarce resources
To be ethical in general means to do the right thing in
everything we do. In relation to the environment, it follows
that we must live in harmony with our fellowmen and with
nature in a way that will bring about happiness to all in the
present and future generations.
Key Issues in Environment Ethics:
Tradeoff between development and economic
growth: Developing countries pursue growth at theexpense of the environment.
Government Responsibility: Short Term v Long
Term (Term of office) Should governments seek the
long term interests of their people or seek to ensure
reelection? (Inter-temporal Decisions)
Cross-border disputes: Environment is a shared
responsibility and resource. Action A from country A
results in B on country B. Who is responsible?
Developing nations cite the historical actions of
developed nations and use it as a justification for
their current actions.
Relocation of Production: Globalization has enabled
multinational corporations to shift production from
one jurisdiction to another. Under whose laws
should the firm operate? Are there any global
standards in doing so?
Summary of Arguments in Environmental Ethics
Kantian: The Kantian view purports that we must act
according to certain moral principles regardless of their
consequences. We have duties that we must fulfill based on
the categorical imperative where a logical person would
agree that it is valid. All humanity has an equal claim to the environment
and has obligations toward it. No one should claim
more than their fair share or do anything that would
have a detrimental effect to another.
However, this strict definition would seem to lean on
the side of zero pollution. We need to balance this
argument with the need to pursue development to
counter the issues of poverty, hunger and
underdevelopment.
Kantian 3 levels of obligations: Cause no harm,
prevent harm and do good
Look at the intentions of the firm in driving its action
Possible Maxims:
Businesses have a responsibility to ensure long-term
growth and sustainable development
Everyone has a right to a clean environment
Based on the notion that the firm is an ongoin
concern and that it needs to operate for th
foreseeable future
Duty of firms to the citizens of the country
ensuring sustainable production
Utilitarianism: Seeks to achieve the greatest happiness fo
the greatest number. Short-term view versus long term view
Short-term view will justify corporation to explo
natural resources as long as it can make a profit fo
both shareholders and stakeholders.
However, this is countered in that resources ar
finite and limited and this act is not sustainable
the long run. Long-term view acknowledges the impact on th
environment and thus the firm will need to weigh i
actions on the various stakeholders, taking in
account present gains as well as the future gain
and costs to future generations.
Consider maximizing future benefits and minimizin
future injury to the environment.
Veil of Ignorance: Rawls proposes a society th
recognizes its members as free and moral individual
Questions of justice arise when equal persons attempt t
advance their interests and come into conflict with othe
pursuing self-interests
Creation of institutions of society that distribute th
benefits and burdens of mutual cooperation don
under the veil of ignorance
Social and economic inequalities are to be arrange
so that they are for the greatest benefit of the lea
advantaged.
As such, there should be fair distribution of benefi
and burdens in relation to the environment. Firm
that benefit from polluting the environment should b
responsible for minimizing the negativconsequences that arise out of doing so.
Firms should also be consistent in operating
different states. Globally recognized corporation
with the necessary resources should take th
initiative to develop a credo or standard of conduc
that guides its supply chain in a manner that
consistent with the values and standards that itse
seeks to uphold.
7/27/2019 Session Content & Key Points
9/10
LGST 001: ETHICS AND SOCIAL RESPONSIBILIT
Topic #04: Ethics in Advertising and Marketing
Advertising: Paid non-personal communication about an
organization and its products that is transmitted to the target
audience through a mass medium.
Under the umbrella of the ethics of communication
Important Question: extent of the effect on
consumer behavior and the effect of continuous
exposure to advertising
Shift toward an attempt to change perspectives,
attitudes toward certain key issues
Key Elements:
Form of mass communication
Information with regard to a commercialproduct
Element of Choice for the consumer
Justifications for Advertising
Facilitates transactions in the marketplace
Contributes to efficiency of markets
Promotes personal informed choices for consumers
Contentions to Advertising
Deceptive, misleading or false communication
High possibility for manipulation
Exploits consumers by forcing them to buy things
that they do not need and may not want.
Deception of market illiterates (people who are
uneducated over available goods in free market)
Violates principle of Humanity as successful
advertising treats humans as a means to higher
profits and sales rather than as an end in providing
fair utility for enjoyment.
Summary of Arguments on Issues in Advertising:
1. Truth v Deception
Objective of advertising should be to promote product,
provide relevant information to the product and persuade
consumers to buy the product to meet their need.
Increasingly difficult to ascertain the truth of the
statements made in advertisements
Difficult to conclude that there is an expectation
that every factual assertion about the product
must be true to the point of exactitude
If an advertisement makes a verifiably false
claim, which the advertiser knows to be false but
purposely attempts to mislead or deceive, than
the advertisement becomes immoral. (intention)
Not all assertions in advertisements are statements,
some are held to be exclamations, questions or
interjections.
Hard to categorize all the advertisements and
tease out the truth of the statements, use of
metaphors in statements not easily
ascertainable
Subjective nature of advertising also means a wid
spectrum of interpretation and it is difficult to decid
collectively what a false message is and what
true message is.
Most of the information is hidden beneath metaphor
and subtle advertising slogans
Test of Reasonableness: Using the legal conce
of a reasonable man; to distinguish whether th
deception in advertising is due to the advertiseme
itself (verifiably deceptive) or whether it is due to th
personal interpretation of the matter.
Deceptive advertising also includes half-truth
where there is a focus on the unsaid, silent effect.
is often difficult to expect that an advertiseme
conveys the full truth in limited time
Counter-arguments:
Advertising is like poetry and other literary device
and its aim is to influence audiences; affe
perceptions and sensibilities and perhaps even
effect a change of heart. However, unlike poetry, advertisement promises
certain functionality as it involves the sale of
commercial product for consumption. Hence ther
needs to be an element of truth in th
advertisement.
Common proponent for advertising says that the fre
market will regulate unethical advertising an
misinformation as the market has built
mechanisms of control which expose deceptiv
advertisements and bring unethical advertising o
into the light. (Question efficiency of market forces)
2. Promotes False Values
Evolution of advertisements which seem to portray
certain set of values and ideals
Instead of selling a product, advertisers increasing
target a universal need such as the need to b
popular, need to be loved and admired
Product is framed in a manner that appeals to thes
universal needs which may not be grounded on trut
Results in the formation of ideals and soci
stereotypes defining concepts such as beauty an
success
3. Irrational Persuasion in Advertising
Advertising creates wants in consumers and th
shaping of consumer demand fringes on th
violation of consumer autonomy Freedom
Choice
Where do we draw the line in deciding whether
consumer remains rational in making a purchas
decision?
7/27/2019 Session Content & Key Points
10/10
LGST 001: ETHICS AND SOCIAL RESPONSIBILIT
1
Moral Objection: Persuasion of advertising is not the ethical
contention, but the manipulation and coercion of audiences
under the guise of persuasion; irrational persuasion.
Manipulation: trickery or exploitation, unfair advantage over
people by exploiting deep seated emotions or sense of
persuasion
Arguments against irrational persuasion:
Advertising irrationally persuades by playing onnatural human desires for security, acceptance, self-
esteem etc.
Advertising invokes powerful visual images which
bypasses rational thought processes
Pervasive nature of advertising intrudes into our
everyday life (billboards, newspapers, and internet)
which has a cumulative psychological impact that
undermines our ability to judge as free agents.
Vance Packard: Advertisers draw on motivational
and psychological research to discover
subconscious needs, yearnings and play oncravings that stimulate human desires and emotions
Jeffery Robinson: psychological research helped
advertising companies transform goods into
communicators of meaning, selling back to the
consumer their own intrinsic insecurities
John Galbraith: Advertising was initially supposed to
feed information to existing demand but the form of
irrational advertising has led to the unnatural
creation of demand.
Manipulative advertising challenges the concept of
autonomy, consent and choice in the free market.
Counterarguments:
Consumers have a freedom to choose whether they
are taken in by advertisements
Jerry Kirkpatrik: Advertisers do not have the
obligation to answer or rebut charges of overtly
active imaginations because there is no evidence
that advertisers are motivated as such. Humans are
beings of volitional consciousness who have the
capacity to reason. Advertisements only serve to
make consumers more aware of their needs and
that these needs are already inherent in theconsumers.
Caveat Emptor Principle: Buyer Beware. The onus
is on the buyer to conduct due diligence and
conduct sufficient checks on the purchase before
engaging in a purchase decision.
4. Exploitative Advertising
Advertisement aimed at capturing the attention of
vulnerable sectors:
Children: Unable to make a reasoned judgment
at a young age. Parents disallow, but the
advertisement creates an innate desire in th
mind of the child.
Commercials that promote food high in calories
I want what I cannot have
The Elderly: Advertisers target intrinsic need
and fears such as safety, security, health an
loneliness.
The Addicted: People who have an innate desi
to keep coming back for more.
Especially observed in Alcohol, Tobacco an
Food advertisements where advertisers exploit
need/vulnerability of these individuals whic
may be not be in the best interests of th
consumer.
Summary of Arguments in Advertising Ethics:
Kantian: Looks at the Principle of Humanity and whether th
consumer has been treated as a means to an end.
Deception violates the right of an individual to kno
the truth, also results in people acting unknowingon false beliefs.
Short circuits a persons ability to engage in fre
reasoned choice.
Manipulation and disablement of a persons critic
judgment ability clearly violates the respect due t
every individual
Intent of the advertisement (Puffery or aimed
covey truth)
Truth in advertising
Rule Utilitarian:
Recurring Situation Advertisements and th
communication of information from the manufacturer to th
consumer.
Hat Advertising Authority of Singapore
Desired Outcome Effective advertising which increases th
efficiency of the free market. Consumers make informe
choices when purchasing goods and producers are able
communicate effectively the strengths of their product.