Release Notes SAP ERP Human Capital Management

Release Notes SAP ERP Human Capital Management

SAP enhancement package 2 for SAP ERP 6.0

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Talent Management .........................................................................................4

Business Function HCM, Learning Solution 01.............................................4 HCMLSOCI1: Business Function HCM, Learning Solution 01 (new) .................................4 HCM_LSO_CI_1: Business Package for Instructor and Tutor in Web Dynpro for ABAP (new)....................................................................................................................................5 HCM_LSO_CI_1: Course Program (new)...........................................................................6 HCM_LSO_CI_1: Authoring Environment (enhanced) .......................................................7

Business Function HCM, Enterprise Learning ..............................................9 HCMLSOVLR: Business Function HCM, Enterprise Learning (new)..................................9

Workforce Process Management...................................................................10 Business Function HCM, Administrative Services 01 .................................10

HCM_ASR_CI_1: Business Function HCM, Administrative Services 01 (new)............... 10 HCM_ASR_CI_1: E-Recruiting Integration (Enhanced)................................................... 12 HCM_EIC_CI_1: Employee Interaction Center (EIC): Integration with HCM Processes and Forms ........................................................................................................................ 13 HCM_ASR_CI_1: Services for Employee Self-Service and Manager Self-Service (New).......................................................................................................................................... 14 HCM_ASR_CI_1: Design Time for Processes and Forms (New).................................... 16 Business Intelligence Content for Shared Services (New) .............................................. 17 HCM_ASR_CI_1: Sample Processes for HCM Processes and Forms (New)................. 18 HCM_ASR_CI_1: Business Package for HR Administrator and Digital Personnel File in Web Dynpro for ABAP (New) ........................................................................................... 19 HCM_ASR_CI_1: Functions for the Configuration of Processes and Forms and in the Workbench for the Administrator (New) ........................................................................... 20 HCM_ASR_CI_1: Message Mapping (New) .................................................................... 22

Business Function HCM, Empl. Interaction Center 01 ................................23 HCM_EIC_CI_1: Employee Interaction Center (enhanced) ............................................ 23 HCM_EIC_CI_1: Employee Interaction Center (EIC): Enhancements ............................ 24 HCM_EIC_CI_1: Employee Interaction Center (EIC): Changes to the Agent Inbox ....... 25 HCM_EIC_CI_1: Employee Interaction Center (EIC): Activity enhancements ................ 26 HCM_EIC_CI_1: Employee Interaction Center (EIC): Integration with HCM Processes and Forms ........................................................................................................................ 27

Talent Management

Business Function HCM, Learning Solution 01

HCMLSOCI1: Business Function HCM, Learning Solution 01 (new) Use

As of SAP ECC 6.0, Enterprise Extension Human Capital Management, Enhancement Package 2 (EA-HR 602), the HCM, Learning Solution 01 business function is available to you. You can use this business function to activate the enhancements for the SAP Learning Solution. You can find more detailed information about the enhancements in the following release information:

o Business Package for Instructor and Tutor

o Course Program

o Authoring Environment

The tutor is assigned to the course in a support role. The tutor can be one of the following objects:

o Person

o Contact person

o User

o External person

You can assign one or more tutors to a course type to make them available as potential tutors for courses. You can assign one of the potential tutors or a different tutor to a course. A tutor can be assigned to courses of all delivery methods. The input field for the tutor is additionally available to you in the following functions:

o Create Course (with Resource)

o Create Course Without Resource

o Change Course

o Display Course

In the Instructor Portal, the instructor can be supported by the tutor when holding a course.

You can find the functions in the SAP menu. Choose SAP Learning Solution -> Courses -> Dates.

See also

For more information, see the SAP Library: SAP ERP Central Component -> Human Resources -> SAP Learning Solution

HCM_LSO_CI_1: Business Package for Instructor and Tutor in Web Dynpro for ABAP (new)

Use

As of SAP ECC 6.0, Enterprise Extension Human Capital Management, Enhancement Package 2 (EA-HR 602), Business Function HCM, Learning Solution 01, the Business Package for Instructor/ Tutor is available to you with the Instructor/Tutor portal role in the Web Dynpro for ABAP technology. Instructors or tutors perform their daily tasks in the Instructor Portal environment. The following items are available to them:

o Worklist: Contains all courses and participations assigned to the role

o Course Catalog

- Search for a course in the catalog and display it in hierarchy

- Display and print detailed information about the course, participant, and (if available) room

- Add, replace, or delete a participant in a course

- Store documents for a course

o Manage participation

- Book, rebook, or cancel participants on a course

- Display payment information for a course or participation

o Course Follow-Up

- Record the attendance of the participants

- Assess the participants for the course (passed or not passed)

- Specify the proficiency of the participants for the qualification that is to be imparted (for example, average or above average)

- Follow up course or course participations

You can find the portal role for the Business Package in the Portal Content Directory (PCD) by choosing the following path:

Portal Content -> Content Provided by SAP -> Specialist -> Instructor and Tutor -> Roles.

Or using the technical name:

pcd:portal_content/com.sap.pct/specialist/com.sap.pct.erp.instructor.bp_folder/com.sap.pct.erp.instructor.roles/com.sap.pct.erp.instructor.instructor

See also

For more information about the Business Package, refer to the SAP Library under SAP ERP Central Component -> Business Packages (Portal Content) -> Business Package for Instructor and Tutor or under Human Resources -> SAP Learning Solution -> Business Package for Instructor and Tutor. You can also find more information in the Portal Content Portfolio of the SAP Developer Network (SDN).

HCM_LSO_CI_1: Course Program (new) Use

As of SAP ECC 6.0, Enterprise Extension Human Capital Management, Enhancement Package 2 (EA-HR 602), Business Function HCM, Learning Solution 01, the Course Program is available to you. You can use the Course Program to offer a flexible course offering to your employees that is tailored to their needs. This is available to them in the Learning Portal.

The Course Program is a special delivery method in the system that is qualified by its attributes. Course Program Blocks are grouped flexibly in the Course Program. Course types and curriculum types can be combined in a Course Program Block in any numbers of ways. A Course Program can consist of one or more Course Program Blocks.

You use the Course Program to make a course offering available to the learner that can be accessed in the Learning Portal. The course offering can contain a large amount of courses in various delivery methods. You can thus ensure that the most current courses are always available to the learner so that learners can always fulfill the requirements set by their task environment.

The learner searches for an appropriate course offering in the Learning Portal and selects the Course Program. The learner can subscribe to the Course Program and book the courses in the Course Program later or cancel them if necessary. The learner is guided through the Course Program by the system. The Course Program can be completed in a particular sequence and can also contain alternative course types and curriculum types.

Learners can selectively book all the courses contained in a Course Program as long as they are possible from a time perspective, whereas all courses contained in a curriculum that are possible from a time perspective are automatically booked.

See also

For more information, refer to the SAP Library under SAP Learning Solution -> Training Management -> Course Offering -> Course Program.

HCM_LSO_CI_1: Authoring Environment (enhanced) Use

As of SAP ECC 6.0, Enterprise Extension Human Capital Management, Enhancement Package 2 (EA-HR 602), Business Function HCM, Learning Solution 01 (HCM_LSO_CI_1), the following functions are available to you in the Authoring Environment:

o Support of New E-Learning Standards

- SCORM 2004 3rd Edition SAP Learning Solution supports all obligatory SCORM 2004 data fields.

- AICC SAP Learning Solution supports the newest AICC standards.

- SCORM 1.2 SAP Learning Solution supports additional optional data fields.

For more information, refer to the SAP Library under SAP Learning Solution -> Authoring Environment -> Content Player.

o Test Author Enhancements

- Enhanced text entry When composing texts for test attributes (for example, feedback texts) and test items (for example, notes and questions), you can choose if you want to enter texts directly in HTML format. You can also insert pictures directly. For more information, refer to the SAP Library under SAP Learning Solution -> Authoring Environment ->Test Author -> Settings.

- Display options There are new test attributes available to you in the Test Author that you can use to control how the test or feedback is displayed for the learner in the Test Player: - Test display level - Output feedback at test display level - Number of intermediate feedbacks For more information, refer to the SAP Library under SAP Learning Solution -> Authoring Environment ->Test Author -> Test Structure: Structure Elements and Attributes -> Test -> Test Attributes.

o Content Player Enhancements

- Enhancements to the Application Programming Interface (API) of the Content Player You can use this API to change or control the user interface of the Content Player from the learning content level. Additional functions are available to you for this purpose. For more information, refer to the SAP Library under SAP Learning Solution -> Authoring Environment -> Content Player -> Application Programming Interface (API) of the Content Player.

- Display options for instruction and test elements You can control which elements of the user interface are hidden in the Content Player or Test Player.

- Macro strategy SCORM 2004 When you play learning content in the Content Player using the SCORM 2004 (v1.3) strategy, the navigation and user interface are modified according to the SCORM 2004 (v1.3) standard. You can thus hide additional control elements such as those regarding the runtime.

- Expand/collapse table of contents The structure nodes of the table of contents are collapsed to facilitate easy viewing. You can use this function to expand the individual nodes.

Effects on Existing Data

Conversion report for the conversion of SCORM v1.2 elements to SCORM 2004

To continue to use SCORM v1.2 elements, you can migrate them to SCORM 2004 using this report. All AICC and SCORM 1.2 data will be converted to SCORM 2004 format before it is saved in the back-end system in database tables to ensure uniform reporting.

Effects on System Administration

The RHSCROM2004_LSO report program provides you with an example program to illustrate the LSO_CP_REPORT_SCORMDATA function module. The report enables you to select the SCORM elements for which you want to display the data for all participants in a specific period and for a specific course.

For more information, refer to the program documentation in the SAP Menu under Personnel -> SAP Learning Solution -> Tools -> Database -> SCORM Data Report.

Effects on Customizing

You start the RHSCORMCONVERT_LSO conversion report program in the Customizing for SAP Learning Solution under Migrate SCORM Elements from SCORM 1.2 to SCORM 2004.

Business Function HCM, Enterprise Learning

HCMLSOVLR: Business Function HCM, Enterprise Learning (new) Use

As of SAP ECC 6.0, Enterprise Extension Human Capital Management, Enhancement Package 2 (EA-HR 602), the HCM, Enterprise Learning business function is available to you. You can use this business function to use the instructor/tutor portal role not just in the Instructor Portal but also for holding Courses in Virtual Learning Rooms. Instructors moderate courses assigned to them and hold them in virtual rooms. One or more virtual rooms are available to instructors for their daily work. Instructors can, for example:

o Create a Virtual Learning Room

o Copy a room with a template

o Change a Virtual Learning Room (for example, change the room name and description)

o Store documents for the course in the room

o Delete a Virtual Learning Room

The instructor/tutor can assign a course to a virtual room.

The following is available:

o Delivery method: Virtual Learning Room This delivery method is available to you in the back-end system for Training Management in the Delivery Method infotype (5007) and in Customizing for the SAP Learning Solution in the Delivery Methods IMG activity. In Customizing, choose: SAP Learning Solution -> Training Management -> Delivery Methods.

o IMG activity: Determine Access Period You can specify the access period for the virtual room. In Customizing, choose: SAP Learning Solution -> Training Management -> Integration -> Virtual Learning Room.

Requirements

You have activated the HCM, Learning Solution 01 business function and gained an overview of the contents of the business function.

Note

Important Disclaimers and Legal Information

SAP offers a basic learning solution software product called SAP Learning Solution and a premium learning solution software product with additional features and functionality called SAP Enterprise Learning. The license to use the SAP Learning Solution product does not include a license to use the HCM, Enterprise Learning business function, which is exclusively available to customers who have purchased a separate license to use SAP Enterprise Learning. If you would like to acquire the use rights to the HCM, Enterprise Learning business function, contact your SAP Account Executive for additional information regarding pricing and availability for the SAP Enterprise Learning product.

See also

For more information, see the SAP Library: SAP ERP Central Component -> Human Resources -> SAP Learning Solution.

Workforce Process Management

Business Function HCM, Administrative Services 01

HCM_ASR_CI_1: Business Function HCM, Administrative Services 01 (new)

Use

As of SAP ECC 6.0, Enterprise Extension Human Capital Management, Enhancement Package 2 (EA-HR 602), the Business Function HCM, Administrative Services 01 is available. You use this Business Function to activate the following additional functions for the HR Administrative Services:

o Enhancement of integration with E-Recruiting For more information, see the release note HCM_ASR_CI_1: E-Recruiting Integration (Enhanced)

o Integration with the Employee Interaction Center (EIC) For more information, see the release note HCM_EIC_CI_1: Employee Interaction Center (EIC): Integration with HCM Processes and Forms

o Additional services for Manager Self-Services and Employee Self-Services For more information, see the release note HCM_ASR_CL_1: Services for Employee Self-Service and Manager Self-Service (New).

o New Design Time for Processes and Forms For more information, see the release note HCM_ASR_CI_1: Design Time for Processes and Forms (New).

o Business Intelligence Content For more information, see the release note Business Intelligence Content for Shared Services (New) in the BI system and in SAP NetWeaver Library, under SAP NetWeaver by Key Capability -> Information Integration by Key Capability -> BI Content -> Human Resources -> Shared Services.

o New sample processes For more information, see the release note HCM_ASR_CI_1: Sample Processes for HCM Processes and Forms (New).

o Web Dynpro ABAP version of the Business Package for HR Administrators and the Digital Personnel File For more information, see the release note HCM_ASR_CI_1: Business Package for HR Administrator and Digital Personnel File in Web Dynpro for ABAP

o New functions for configuring processes and forms For more information, see the release note HCM_ASR_CI_1: Functions for the Configuration of Processes and Forms and in the Workbench for the Administrator.

o Functions for mapping system messages For more information, see the release note HCM_ASR_CI_1: Message Mapping (New)

See also

For more information, see SAP Library and choose Business Function Sets and Business Functions -> Enterprise Business Functions -> Human Capital Management -> HCM, Administrative Services 01.

HCM_ASR_CI_1: E-Recruiting Integration (Enhanced) Use

As of SAP ECC 6.0, Enterprise Extension Human Capital Management, Enhancement Package 2 (EA-HR 602), Business Function HCM, Administrative Services 01 (HCM_ASR_CI_1), the following additional functions are available for integrating HCM Processes and Forms with E-Recruiting:

o The SAP NetWeaver Exchange Infrastructure interface (XI interface) in HCM Processes and Forms comprises the new XI scenarios REHIREREQUEST and TRANSFERREQUEST. The interface also supports the following processes that are included as sample processes in the standard system:

- Rehire (Germany)

- Rehire (US)

- Transfer, Initiated by E-Recruiting (International)

o The XI interface now also initiates the new hire process when an external candidate with a personnel number with employment status 2 (Pensioner) is transferred from E-Recruiting.

o The system checks the consistency of the data transferred from E-Recruiting. If unexpected situations occur, an additional view is displayed for the HR Administrator in the portal.


In the step in which the HR Administrator previously selected only the suitable process in the portal, the system now displays an additional view if necessary. The system displays this view when, due to inconsistent data, the system cannot decide which request to select or which personnel number is affected and the HR Administrator must make this decision. The HR Administrator can determine the request type, and assign a different personnel number to the one suggested, if required.


You make the Customizing settings for the XI interface in Customizing for HR Administrative Services and choose Form/Process Configuration -> XI Integration.

This IMG section was completely reworked as a redesign was performed for the XI integration Customizing tables. If, in SAP ERP 6.0, you made settings for XI integration, you can transfer the entries from the old Customizing tables, using report RPASR_XI_CUST_ADJUST_05, to the new tables. For more information, see SAP Note 976574.

See also

For more information about the XI interface, see SAP Library: SAP ERP Central Component -> Human Resources -> Personnel Management -> HR Administrative Services -> HCM Processes and Forms -> XI Content for HCM Processes and Forms.

For more information about sample processes, see SAP Library: SAP ERP Central Component -> Human Resources -> Personnel Management -> HR Administrative Services -> HCM Processes and Forms -> Sample Processes in HCM Processes and Forms.

HCM_EIC_CI_1: Employee Interaction Center (EIC): Integration with HCM Processes and Forms

Use

Starting from SAP ECC 6.0, Enterprise Extension Human Capital Management, Enhancement Package 2 (EA-HR 602), Business Function Employee Interaction Center (HCM_EIC_CI_1), the following new and enhanced functions are available to you as part of the integration of the Employee Interaction Center with HCM Processes and Forms:

In activity processing, a new tab for processes is available. Here, you see the various processes that are launched from this activity.

o As part of the integration of EIC and HCM Processes and Forms, you have the following possibilities for handling processes:

o EIC agents can launch and carry out personnel management processes (for example, new hires and maternity leave) directly from the EIC application through activity processing.

o EIC agents can monitor and track launched processes using the EIC application.

o EIC agents can call up digital personal files (DPF) using the navigation bar.

o EIC agents can access the process browser from the EIC application and search for existing processes. EIC agents can thus receive detailed information about the processes.

o EIC agents can open and execute workflow work items sent from the HR administrator via the universal worklist from the EIC inbox. This way, it is possible to navigate from the BSP application of the EIC to the web dynpro ABAP application of the HR administrator.

o HR administrators can receive follow-up activities that have been forwarded from the EIC using a workflow. You see follow-up activities in your universal worklist.

o HR administrators can call up an activity via the work item in the universal worklist. Using the activity, they can launch processes, change the activity (for example, write notes, add contacts, and so on) or change the status of a follow-up activity.

HCM_ASR_CI_1: Services for Employee Self-Service and Manager Self-Service (New)

Use

As of SAP ECC 6.0, Enterprise Extension Human Capital Management, Enhancement Package 2 (EA-HR 602), Business Function HCM, Administrative Services 01 (HCM_ASR_CI_1), new services are available for integrating HCM Processes and Forms with Employee Self-Service (ESS) and Manager Self-Service (MSS). The services were developed in Web Dynpro for ABAP.

Employees and managers can use the new services to start processes, display running processes, and check their status, and display the Digital Personnel File.

ESS

The following services from the HCM Processes and Forms area are now available to employees:

o Benefits and Payment area

- Membership Fees Sports Club process

- Company Loan process

- Status overview of processes

o Life and Work Events area

- Maternity Leave process

- Birth of a Child process

- Change to Working Time process

- Termination process

o Own Data area

- Change of Address (for the US) process

- Display Personnel File service


o Working Time area

- Change to Working Time process


MSS

The new services in the Employee Information area are available to managers as links in the Additional Activities iView. They can also still directly access the service for starting processes as a separate iView


ESS

The services for starting the Maternity Leave, Birth of Child, and Termination processes that were previously available in Web Dynpro for Java have been converted to Web Dynpro for ABAP.

All new services are provided with the Business Package for Employee Self-Service 1.2. If you activate Business Function HCM_ASR_CI_1 and want to use portal content for ESS, you must install this Business Package.

MSS

The service for starting processes that was previously available in Web Dynpro for Java has been converted to Web Dynpro for ABAP.

In the existing Additional Activities iView, the following links are now also available:

o Start Processes

o Find Processes

o Display Personnel File

You must integrate the new services into the Manager Self-Service portal role of the Business Package for Manager Self-Service 1.0. For more information, see SAP Note 1048386.


ESS

The standard system comprises new entries in Customizing for Homepage for Self-Services for the new services that are available in Web Dynpro for ABAP. You use Business Function HCM_ASR_CI_1 to activate these Customizing entries. At the same time, you use this Business Function to deactivate the old entries for the services that were previously available in Web Dynpro for Java.

You do not need to make any extra Customizing settings.

MSS

You do not need to make any Customizing settings.

See also

For more information, see SAP Library and choose Roles -> Business Packages (Portal Content) -> Business Package for Employee Self-Service or Business Package for Manager Self-Service.

HCM_ASR_CI_1: Design Time for Processes and Forms (New) Use

As of SAP ECC 6.0, Enterprise Extension Human Capital Management, Enhancement Package 2 (EA-HR 602), Business Function HCM, Administrative Services 01 (HCM_ASR_CI_1) a new Design Time is available for configuring the processes and forms.

This enables you to make many of the settings for processes and forms that you previously made in individual views or view clusters in the Implementation Guide (IMG) in an integrated environment. This gives a better overview of the configuration options for processes and forms, and makes them easier to understand.

Design Time also provides the following new configuration options for processes and forms:

o Frequency restriction for processes You can determine how often a process can be executed for the same object, for example, the same employee.

o Defining field attributes for the user interface Depending on the form scenario step, you can define field attributes for each field that is used in an interactive form.

o Library with interface elements for configuring forms We provide a special library with all the interface elements required for configuring forms. The elements of this library contain a special scripting that is adjusted to the use within HR Administrative Services.


For the new Design Time, see Customizing for HR Administrative Services, and choose Form/Process Configuration -> Design Time for Processes and Forms. For the documentation for Design Time, see SAP Library. From Design Time, you can access the documentation by choosing Help -> Application Help.

The IMG activities whose settings are now covered by Design Time will have a dialog box that refers you to Design Time. The documentation for these IMG activities also refers to Design Time.

See also

For more information, see SAP Library and choose SAP ERP Central Component -> Human Resources -> Personnel Management -> HR Administrative Services -> HCM Processes and Forms -> Design Time for Processes and Forms.

Business Intelligence Content for Shared Services (New) Use

As of SAP NetWeaver 2004s BI Content 7.0.3 Add-On Feature Pack (SP 04), BI Content is available for the Shared Services InfoArea. You can use it to analyze the services that are provided by a traditional personnel department or an internal or external Shared Service Center for personnel affairs.

In particular, you can evaluate how often the processes and services provided in the following components are used:

o Employee Self-Service (ESS)

o Manager Self-Service (MSS)

o Employee Interaction Center (EIC)

o HCM Processes and Forms

For the HCM Processes and Forms you have detailed evaluations available for both processes and process steps. You can also evaluate the processing times of specialists and non-specialists, average execution times, error rates and so on.

The majority of queries available through the team leader of shared service center role of the shared services InfoArea are also available for the HR Administrator portal role in the Business Package for HR Administrator as of mySAP ERP Value Pack 2005.2

See also

For more information, see SAP Library: SAP NetWeaver -> Key Areas of SAP NetWeaver -> Key Areas of Information Integration -> BI Content -> Human Resources Management -> Shared Services.

HCM_ASR_CI_1: Sample Processes for HCM Processes and Forms (New)

Use

As of SAP ECC 6.0, Enterprise Extension Human Capital Management, Enhancement Package 2 (EA-HR 602), Business Function HCM, Administrative Services 01 (HCM_ASR_CI_1), the following new sample processes are available for HCM Processes and Forms:

o Company loan (international)

o Change salary through annual salary (international)

o Change salary through pay scale group and level (international)

o Special payment through HR department (international)

o Special payment without HR department (international)

o Change of working time (international)

o Membership fees, sports club (international)

o Change of address (US)

o Rehire (Germany)

o Rehire (US)

o Transfer, initiated by E-Recruiting (international)


You make the Customizing settings for the new sample processes in Customizing for HR Administrative Services, by choosing Form/Process Configuration -> Sample Processes for HCM Processes and Forms.

See also

For more information, see SAP Library, and choose SAP ERP Central Component -> Human Resources Management -> Personnel Management -> HR Administrative Services -> HCM Processes and Forms -> Sample Processes in HCM Processes and Forms.

HCM_ASR_CI_1: Business Package for HR Administrator and Digital Personnel File in Web Dynpro for ABAP (New)

Use

As of SAP ECC 6.0, Enterprise Extension Human Capital Management, Enhancement Package 2 (EA-HR 602), Business Function HCM, Administrative Services 01 (HCM_ASR_CI_1), the Business Package for HR Administrator is available in Web Dynpro for ABAP.

The new Business Package for HR Administrator 1.1 provides the same features as the Business Package for HR Administrator 1.0 that used Web Dynpro for Java. Furthermore, the Reports workset provides additional evaluations that are based on the Business Intelligence Content queries for Shared Services (for BI Content, see Release NoteHCM_ASR_CI_1: Business Function HCM, Administrative Services 01 (New)). For the Business Package for HR Administrator 1.1 portal role, see the Portal Content Directory (PCD) and choose:

portal_content/com.sap.pct/specialist/com.sap.pct.erp.hradmin.bp_folder/com.sap.pct.erp.hradmin.11.bp_folder/com.sap.pct.erp.hradmin.11.roles/com.sap.pct.erp.hradmin.11.HRAdministrator

The Digital Personnel File is also available in Web Dynpro for ABAP.


If you activate Business Function HCM_ASR_CI_1, you need to install the Business Package for HR Administrator 1.1. Using the old Business Package version in Web Dynpro for Java is not supported.


You make the settings for the Business Package for HR Administrator in Web Dynpro for ABAP in Customizing for HR Administrative Services in the new IMG section HR Administrator.

The IMG section HR Administrative Services -> Relationships to Other Roles was also revised.

Note

If in SAP ERP 6.0 you have already made Customizing settings for the Web

Dynpro Java version of the launchpad and want to transfer them to the new Web

Dynpro ABAP version, use report APB_LPD_LPA_CUST_TO_LPD_CUST.

See also

For more information, see the Business Package documentation. For the Business Package documentation, see SAP Library: SAP ERP Central Component -> Human Resources -> Personnel Management -> HR Administrative Services -> Business Package for HR Administrator 1.1.

HCM_ASR_CI_1: Functions for the Configuration of Processes and Forms and in the Workbench for the Administrator (New)

Use

As of SAP ECC 6.0, Enterprise Extension Human Capital Management, Enhancement Package 2 (EA-HR 602), Business Function HCM, Administrative Services 01 (HCM_ASR_CI_1), the following new functions are available for HR Administrative Services:

New Functions for Configuring Processes and Forms

o Generic Services:

- new services for the Effective Date field in the form

- new service for the Change to Working Time (International) process

- new service for the Change of Address (USA) process

o new workflow template with which you can inform additional processors about the withdrawal of a process

o Define processor roles for process processor The processor roles are used, for example, for Business Intelligence evaluations.

New Functions in the Workbench for the Administrator

You can now also delete process instances in the workbench for the administrator (report RPASRADMIN_WORKBENCH/transaction HRASRPROCESS_UTILITY).


A new pushbutton for deleting process instances is available in the transaction HRASRPROCESS_UTILITY.


For the new functions for configuring processes and forms, see Customizing for HR Administrative Services in the following IMG activities:

o Generic Services: Configuration of Forms/Processes -> Form Configuration -> Cross-Form Settings -> Define Generic Services -> BAdI: Implement Generic Services This activity contains the following new BAdI implementations:

- HRASR00_CHECK_FOR_FUTURE_DATE

- HRASR00_CHECK_FOR_PAST_DATE

- HRASR00_FIRST_DAY_CURPROL

- HRASR00_FIRST_DAY_NXTPROL

- HRASR00_FIRST_DAY_OF_CUR_MONTH

- HRASR00_FIRST_DAY_OF_NXT_MONTH

- HRASR00_LAST_DAY_CURPROL

- HRASR00_LAST_DAY_NXTPROL

- HRASR00_LAST_DAY_OF_CUR_MONTH

- HRASR00_LAST_DAY_OF_NXT_MONTH

- HRASR00_CHECK_ABSENCE

- HRASR00_CHECK_W4IND

o new workflow template for withdrawing a process:

Configuration of Forms/Processes -> Process Configuration -> Technical Settings -> Settings for Standard Components and Workflows -> Activate Workflow After Withdrawing Process

o Define processor roles: Configuration of Forms/Processes -> Process Configuration -> Set Up Processes -> Determine Processor Roles

o The IMG section Configuration of Forms/Processes -> Process Configuration -> Set Up Processes -> Collision Check for Processes was also newly created to group the IMG activities on this subject. The following existing IMG activities were reassigned in this section:

- Determine Restrictions for Starting Processes

- Permit Parallel Run of Process Note that the settings in these IMG activities are now covered by the new Design Time for processes and forms. For more information see the Release Note HCM_ASR_CI_1: Design Time for Processes and Forms (New).

See also

For more information about the workbench for the administrator, see the documentation for the report RPASRADMIN_WORKBENCH.

HCM_ASR_CI_1: Message Mapping (New) Use

As of SAP ECC 6.0, Enterprise Extension Human Capital Management, Enhancement Package 2 (EA-HR 602), Business Function HCM, Administrative Services 01 (HCM_ASR_CI_1), the following functions are available as a tool for HR Administrative Services as well as a specific tool for configuring forms:

o Functions for mapping system messages You can use this tool to replace messages (information, warnings, error messages, success messages, termination messages, and exit messages) that are not applicable in the current context with appropriate messages.

o Functions for mapping system messages based on form scenarios Further to generic message mapping, you can use this tool to define message mapping based on form scenarios. Meaning that you can display messages that are specific and relate to a particular form scenario.


You make the Customizing settings for message mapping in Customizing for HR Administrative Services in the following IMG activities:

Tools -> Message Mapping

You make the Customizing settings for form-scenario-specific message mapping in Customizing for HR Administrative Services in the following IMG activities:

Configuration of Forms/Processes -> Form Configuration -> Message Mapping Based on Form Scenarios

See also

For more information about message mapping, see SAP Library and choose SAP ERP Central Component -> Human Resources -> Personnel Management -> HR Administrative Services -> HCM Processes and Forms -> Message Mapping.

For more information about form-scenario-specific message mapping, see SAP Library and choose SAP ERP Central Component -> Human Resources -> Personnel Management -> HR Administrative Services -> HCM Processes and Forms -> Message Mapping Based on Form Scenarios.

Business Function HCM, Empl. Interaction Center 01

HCM_EIC_CI_1: Employee Interaction Center (enhanced) Use

As of SAP ECC 6.0, Enterprise Extension Human Capital Management, Enhancement Package 2 (EA-HR 602), the Employee Interaction Center (HCM_EIC_CI_1) business function is available to you. With this business function, you can activate the following additional functions:

o Enhanced functions in the Employee Interaction Center For more information, see the release noteEmployee Interaction Center (EIC): Enhancements

o Enhanced functions in the agent inbox For more information, see the release noteEmployee Interaction Center (EIC): Changes to the Agent Inbox

o Enhanced functions in activity processing For more information, see the release noteEmployee Interaction Center (EIC): Activity Enhancements

o Integration with HCM Processes and Forms For more information, see the release noteEmployee Interaction Center (EIC): Integration with HCM Processes and Forms

See also

For more information on this business function, see the SAP Library unter Business Function Sets and Business Functions -> Enterprise Business Functions -> Human Capital Management -> Employee Interaction Center (EIC).

For more information on the Employee Interaction Center, see the SAP Library unter SAP ERP Central Component -> Human Resources -> Personnel Management -> Personnel Administration -> Employee Interaction Center (EIC).

HCM_EIC_CI_1: Employee Interaction Center (EIC): Enhancements Use

The following new and enhanced functions are available to you starting from SAP ECC 6.0, Enterprise Extension Human Capital Management, Enhancement Package 2 (EA-HR 602), Business Function Employee Interaction Center (HCM_EIC_CI_1):

o Service Level Agreement (SLA) You can set up the service level agreement and use it, for example, to monitor the time and quality of processing for EIC requests. Reminders and violation alerts are available to EIC agents for the time in which they are processing requests.

o Employee Survey for the EIC You can set up an employee survey for the EIC. After ending an activity, a survey is sent to the affected employee. This way, you receive feedback on the employee's satisfaction with the EIC services.

o Rule Modeler With the rule modeler, you have a tool to create and edit rules which can be used to automatically forward e-mails, activities, and web requests to pre-defined teams or processors.

o Business Intelligence Content Business Intelligence Content is available to you for the Employee interaction Center. For example, you can use this to generate special key figures. For more information about this, see SAP Note 997976.

o Allowing for Concurrent Employment The EIC now allows for employees with concurrent employment. You can now also search for the external person ID in the employee search. You now see the various employments contracts (if available) for an employee in the results lists.

o Enhancements to the Employee Search The employee search distinguishes between the contacting person and the affected employee. There is a separate results list for each of these groups of people. The detail view of the employee data has also been enhanced.

o New Possibilities for Creating Categories and Subcategories The new THREIC_CATEGORY table replaces the previous THREIC_CAT and THREIC_SUBCAT tables. With this new table, you can now arrange EIC requests into up to four subcategories (previously only one subcategory was possible). You can also denote which entries are mandatory independently of a category or subcategory. The new PHREIC_CATEG_TREE program allows you to create and maintain the tree structure for the categories and subcategories. The new PHREIC_CATEGORY_COPY program allows you to copy items from the old table into the new table.

o Enhancements to the E-Mail Function The field labels for the To, Cc, and Bcc fields are now available as pushbuttons. You now have enhanced e-mail search function capabilities with these pushbuttons.

See also

For more information, see the following in the SAP library SAP ERP Central Component -> Human Resources -> Personnel Management -> Employee Interaction Center (EIC) and read the information in the sections for the above-mentioned functions.

HCM_EIC_CI_1: Employee Interaction Center (EIC): Changes to the Agent Inbox

Use

Starting from SAP ECC 6.0, Enterprise Extension Human Capital Management, Enhancement Package 2 (EA-HR 602), Business Function Employee Interaction Center (HCM_EIC_CI_1), the following new and enhanced functions are available to you as part of the agent inbox:

o Create an initial search profile (for automatically performing an initial search when starting the agent inbox)

o Search for activities of to an EIC agent's assigned team

o Search for inbox items with status completed

o Preview for inbox items

o Automatically identify senders of e-mails and web requests

o Automatically transfer contact data to employee search (for people contacting internally) if sender can be automatically identified

o Substitution plan for EIC agents (when an agent is absent, new incoming inbox items are automatically forwarded to a specified substitute)

o Store and use standard responses

o Automatically manage e-mails, activities, and web requests using rules that can be created and edited using the rule modeler

o Perform work items sent by the HR administrator from his/her universal worklist. This way, it is possible to navigate from the BSP application of the EIC to the web dynpro ABAP application of the HR administrator. For more information, see the release noteEIC: Integration with HCM Processes and Forms.

o New task types for various work items in a follow-up activitiy, such as returned follow-up activity, completed follow-up activity. Additional task types are part of the standard system.

New element types that can be assigned to the various task types

See also

Form more information, see the SAP library under SAP ERP Central Component -> Human Resources -> Personnel Management -> Employee Interaction Center (EIC) -> Interaction Center Web-Client -> Application Functions -> Agent Inbox.

HCM_EIC_CI_1: Employee Interaction Center (EIC): Activity enhancements

Use

Starting from SAP ECC 6.0, Enterprise Extension Human Capital Management, Enhancement Package 2 (EA-HR 602), Business Function Employee Interaction Center (HCM_EIC_CI_1), the following new and enhanced functions are available to you as part of activity processing:

o Activity log In the activity log, you can check the progress of an activity's processing. The new log tab is now available for accessing the activity log.

o Adding attachments to activities The new attachments tab is now available for adding attachments.

o Linking related activities The new related activities tab is now available for linking related activities.

o Service Level Agreement The new SLA tab is now available. For more information on Service Level Agreements, see the release note for theEmployee Interaction Center.

o Handling processes The EIC is integrated with the HCM Processes and Forms component via the processes tab. For more information, see the release noteEmployee Interaction Center: Integration with HCM Processes and Forms.

o Activity profile You can define an activity profile. This way, you can determine which tabs (such as the log or SLA tabs) are displayed to a certain user.

o Processing follow-up activities

- New selection lists for the various types of follow-up activities (close activity automatically, close activity automatically with information mail, respond to person responsible). Using the activity profile, you can define which types of follow-up activity each user can select.

- New pushbutton for returning follow-up activities

- New pushbutton for retrieving follow-up activities

o Rule-based actions for activities

o Direct navigation for creating activities from e-mails (SAP Connect and ICI), web requests and workflows

o Detail view for internal and external contacts In the contacts tab, you can call up detailed information about each contact, such as the telephone number or e-mail address, using the list displayed in the tab.

See also

For more information, go to the SAP library under SAP ERP Central Component -> Human Resources -> Personnel Management -> Employee Interaction Center (EIC) -> Interaction Center Web-Client -> Application Functions -> Activity.

HCM_EIC_CI_1: Employee Interaction Center (EIC): Integration with HCM Processes and Forms

Use

Starting from SAP ECC 6.0, Enterprise Extension Human Capital Management, Enhancement Package 2 (EA-HR 602), Business Function Employee Interaction Center (HCM_EIC_CI_1), the following new and enhanced functions are available to you as part of the integration of the Employee Interaction Center with HCM Processes and Forms:

In activity processing, a new tab for processes is available. Here, you see the various processes that are launched from this activity.

o As part of the integration of EIC and HCM Processes and Forms, you have the following possibilities for handling processes:

o EIC agents can launch and carry out personnel management processes (for example, new hires and maternity leave) directly from the EIC application through activity processing.

o EIC agents can monitor and track launched processes using the EIC application.

o EIC agents can call up digital personal files (DPF) using the navigation bar.

o EIC agents can access the process browser from the EIC application and search for existing processes. EIC agents can thus receive detailed information about the processes.

o EIC agents can open and execute workflow work items sent from the HR administrator via the universal worklist from the EIC inbox. This way, it is possible to navigate from the BSP application of the EIC to the web dynpro ABAP application of the HR administrator.

o HR administrators can receive follow-up activities that have been forwarded from the EIC using a workflow. You see follow-up activities in your universal worklist.

o HR administrators can call up an activity via the work item in the universal worklist. Using the activity, they can launch processes, change the activity (for example, write notes, add contacts, and so on) or change the status of a follow-up activity.

Documents

Release Notes SAP ERP Human Capital Management