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Presentation by Nitesh Vyas I.A.S
Commissioner, Indore Municipal Corporation
Sustainable Municipal Resource Mobilization in Indore Municipal
Corporation
January 2003
Introduction to Indore Municipal
Corporation
Reform efforts
IMC’s achievements
Future challenges.
Structure of the Presentation
Indore Municipal Corporation
Indore Nagar Palik (Municipality) was established in 1870 and given its present status of a Municipal Corporation in 1956.
Introduction to IMC
Municipal area of 130 sq km (51 sq miles) Population of 1.7 million Population growth of 44% between 1991 and 2001 Trade and commercial center of the State of Madhya
Pradesh Large center for textile, engineering and machinery
industry Municipal income in 2001-02: Rs. 135 crore Main sources of income: Property tax (21%) and Octroi
compensation (44%)
City Development Strategy
IMC developed a City Development Strategy (CDS) with public consultation and support from the Urban Management Program
Main objectives of CDS are: Improved delivery of services; Resource mobilization with focus on management; Expenditure management; and Better communication with the citizens.
Reform Efforts
Improvements carried out
Revenue generation Enabling steps
• Self-assessment of property tax on area-based system
• Reassessment of under-assessed properties
• Focus on revenue management
• Property surveys• Reorganization of
Revenue Dept.• Accrual-based
accounting• Computerized billing
and database mgmt.
Reform Efforts
Computerization Private agency for software and database creation Connectivity between all zonal offices and HO Computerized cash collection counters at all zonal offices Integrated database of property tax, water connections
and business licenses Linkage between revenue and accounting modules Tax information on internet for transparency Others
Project monitoring Digitization of maps and GIS.
Reform Efforts Decentralization to Zonal Offices
To facilitate better services to the citizens Assessment and collection of all taxes Issue of business licenses New water connections Birth and death certification Maintenance and capital works (roads, water works, etc.) Health and sanitation services Public grievance and their redressal.
Reform Efforts
Reorganization of Revenue Department Creation of 3 separate sections for Survey, Assessment
and Recovery, vigilance teams also constituted Financial Management
Computerized double-entry accrual-based accounting Communication with Citizens
Citizen’s charter issued, timebound permissions ‘Nagrik’- magazine on municipal management Hoardings with important information, dates, rules, etc.
Reform Efforts
Capacity building Training all of all Revenue Dept staff by Institute of Mgmt
Studies Data sharing with other Government
Depts. Registrar Office MPEB
E-Governance Functional website
Reform Efforts
USAID FIRE Project support to IMC to Improve revenue base Resource Mobilization Initiative
Study conducted by CRISIL Infrastructure Advisory Management of Municipal Assets
Inventory of municipal assets Optimal use of municipal properties
Energy Savings Program.
IMC’s Achievements
Rs. 42 crore Rs. 126 crore
1995-96 2001-02
Total Revenue
Rs. 16 crore
Own Revenue
Rs. 56 crore
IMC’s Achievements
Property Tax
6.5
29
0
5
10
15
20
25
30
35
1995-96 2001-02
Rs. Cr
ore
Water Charges
3.7
7.4
0
1
2
3
4
5
6
7
8
1995-96 2001-02
Rs.
Cro
re
License Fee
0.15
2.5
0
0.5
1
1.5
2
2.5
3
1995-96 2001-02
Rs.
Cro
re
Other Achievements of IMC
Social security network Accident insurance for all citizens Health insurance for senior citizens
Public participation in construction of cement/concrete roads
Environmental upgradation ‘Pitra-Parvat’ urban forestry project Rs. 15 crore expansion of the city zoo
More than 8 flyovers/bridges under construction.
Key Success Factors
Hands-on and direct involvement of Mayor and Commissioner
Crucial personnel involved in design and implementation
Simple measures implemented with immediate and visible effects
Priority to those measures that benefit the public.
Replicating IMC’s Success
Local Champions Appropriate State Government Support Good M.I.S Simplify Procedures for Assessment,
Billing and Collections City Challenge Fund (CCF) could Support
Additional Expenditure to Introduce Reforms.
Future Challenges
Continued focus on revenue mobilization Rationalization of taxes Improved cost-recovery in water services Cost-benefit analysis of new projects
Heavy investments needed in improving the infrastructure.
Capacity building of staff.
Thank You