Overview of the mySAP.com Solutionkingstoune.com/didine/FI/SAP01.pdfSAP01 SAP Overview Overview of the mySAP.com Solution Date Training Center Instructors Education Website Participant

SAP01SAP Overview

Overview of the mySAP.com Solution

Date

Training Center

Instructors

Education Website

Participant HandbookCourse Version: 2006 Q2Course Duration: 3 Day(s)Material Number: 50074351

An SAP course - use it to learn, reference it for work

Copyright

Copyright © 2007 SAP AG. All rights reserved.

No part of this publication may be reproduced or transmitted in any form or for any purposewithout the express permission of SAP AG. The information contained herein may be changedwithout prior notice.

Some software products marketed by SAP AG and its distributors contain proprietary softwarecomponents of other software vendors.

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EarlyWatch, BAPI, SAPPHIRE, Management Cockpit, mySAP.com Logo and mySAP.comare trademarks or registered trademarks of SAP AG in Germany and in several other countriesall over the world. All other products mentioned are trademarks or registered trademarks oftheir respective companies.

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g20075123829

About This HandbookThis handbook is intended to complement the instructor-led presentation of thiscourse, and serve as a source of reference. It is not suitable for self-study.

Typographic ConventionsAmerican English is the standard used in this handbook. The followingtypographic conventions are also used.

Type Style Description

Example text Words or characters that appear on the screen. Theseinclude field names, screen titles, pushbuttons as wellas menu names, paths, and options.

Also used for cross-references to other documentationboth internal (in this documentation) and external (inother locations, such as SAPNet).

Example text Emphasized words or phrases in body text, titles ofgraphics, and tables

EXAMPLE TEXT Names of elements in the system. These includereport names, program names, transaction codes, tablenames, and individual key words of a programminglanguage, when surrounded by body text, for exampleSELECT and INCLUDE.

Example text Screen output. This includes file and directory namesand their paths, messages, names of variables andparameters, and passages of the source text of aprogram.

Example text Exact user entry. These are words and characters thatyou enter in the system exactly as they appear in thedocumentation.

<Example text> Variable user entry. Pointed brackets indicate that youreplace these words and characters with appropriateentries.

2006/Q2 © 2007 SAP AG. All rights reserved. iii

About This Handbook SAP01

Icons in Body TextThe following icons are used in this handbook.

Icon Meaning

For more information, tips, or background

Note or further explanation of previous point

Exception or caution

Procedures

Indicates that the item is displayed in the instructor'spresentation.

iv © 2007 SAP AG. All rights reserved. 2006/Q2

ContentsCourse Overview ..... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii

Course Goals .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .viiCourse Objectives ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .vii

Unit 1: Introduction..... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1SAP: The Company .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2Product Overview ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Index ..... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

2006/Q2 © 2007 SAP AG. All rights reserved. v

Contents SAP01

vi © 2007 SAP AG. All rights reserved. 2006/Q2

Course OverviewSAP01 is the prerequisite course for all other SAP courses. SAP01 is designed toprovide the participant with baseline knowledge of SAP solutions, applications,components, and terminology. Because this is an overview course the details ofthe SAP applications and components are left to subsequent courses.

Target AudienceThis course is intended for the following audiences:

� Project team members involved in organizing and planning a SAPimplementation

� Any SAP beginner interested in acquiring a basic overview of SAP solutionsand applications components

Course PrerequisitesRequired Knowledge

� Working knowledge of Microsoft Office and Internet browsers

Recommended Knowledge

� Working knowledge of business processes

Course GoalsThis course will prepare you to:

� Explain the terminology used by SAP� Describe the concept behind SAP's business solutions� Develop the baseline SAP knowledge necessary for participation in more

detailed SAP courses

Course ObjectivesAfter completing this course, you will be able to:

� Identify the range of SAP solutions� Participate in more detailed SAP classes� Effectively use SAP terminology

2006/Q2 © 2007 SAP AG. All rights reserved. vii

Course Overview SAP01

SAP Software Component InformationThe information in this course pertains to the following SAP Software Componentsand releases:

viii © 2007 SAP AG. All rights reserved. 2006/Q2

Unit 1Introduction

Unit OverviewThis unit will give you an overview of SAP as a company and will discuss theproducts and applications offered by SAP.

Unit ObjectivesAfter completing this unit, you will be able to:

� Discuss SAP�s milestones and history� Explain SAP�s product offerings� Name the central SAP applications� Explain the concept and history of an ERP system� Explain the different between an application and a component

Unit ContentsLesson: SAP: The Company .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2Lesson: Product Overview .... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

2006/Q2 © 2007 SAP AG. All rights reserved. 1

Unit 1: Introduction SAP01

Lesson: SAP: The Company

Lesson OverviewIn this lesson we will highlight SAP's history and milestones as a company.

Lesson ObjectivesAfter completing this lesson, you will be able to:

� Discuss SAP�s milestones and history

Business ExampleYou are interested in SAP's company history.

SAP's Company History1972: Five former IBM employees � Hasso Plattner, Dietmar Hopp, ClausWellenreuther, Klaus Tschira, and Hans-Werner Hektor � launch a company calledSAP (Systems Analysis and Program Development). Their vision: to developstandard application software for real-time business processing. Still a privatecorporation, the company is headquartered in Weinheim, Germany, with its mainoffice in nearby Mannheim; however, the five company founders are most oftenfound at their customers's computer centers, including ICI in Östringen. Thefirst software programs were written primarily at night and on weekends. At theend of the first business year, SAP already had nine employees and a turnoverof DM 620,000.

1973: The first financial accounting software is completed, the RF system. Thisforms the basis for the continuous development of other software components inwhat came to be known as the R/1 system. New customers from the local regionimplement SAP software, including the cigarette manufacturer Rothändle in Lahrand the pharmaceutical company Knoll in Ludwigshafen. These new customeruse IBM computers and the DOS operating system.

1974: SAP demonstrates its flexibility for the first time. Within eight weeks, theRF system is converted from DOS to OS. There are already 40 companies onthe reference list.

1976: SAP GmbH Systeme, Anwendungen und Produkte in der Datenverarbeitung(Systems, Applications, and Products in Data Processing) is set up as an auxiliarysales and marketing firm. Five years later in 1981, the private corporationestablished in 1972 (Systems Analysis and Program Development) dissolved, andits rights are transferred to SAP GmbH, giving the company its current name(Systems, Applications, and Products in Data Processing). SAP now has 25employees and a turnover of DM 3.81 million.

2 © 2007 SAP AG. All rights reserved. 2006/Q2

SAP01 Lesson: SAP: The Company

1977: The company headquarters moves from Weinheim to Walldorf. For the firsttime, SAP installs its system at customer sites outside Germany; two Austriancompanies decide to implement SAP software. The company is reorganized tosupport active sales and distribution.

1979: SAP starts to use its first own server, a Siemens 7738. Previously, SAPemployees carried out all development in the data centers of regional companies,such as ICI, Thermal, Knoll, Grünzwieg+Hartmann, and Freudenberg. SAP's first"development center" is still housed in rented space; however, work is alreadyunderway on the first stage of construction for a company headquarters building.Intensive work with IBM's database and dialog control system provides theimpetus for a new approach to SAP software. SAP R/2 is brought into the world.

Figure 1: SAP: Founded in 1972 by Five Former IBM Employees

1980: SAP moves into the company's first building on Max-Planck-Strasse inWalldorf's industrial park. The software development area and its 50 computersare now finally under one roof. The new data processing infrastructure is alsobuilt. The Siemens 7738, an IBM/370-148, is installed, although this is changedto a higher performance 4341 later in the year. This IBM model has 4 MB ofmemory. The palette of products is also increased. The RV order processingsoftware is added to the product range.



1982: SAP celebrates its 10th birthday. Its offices are already too small andthe first building extension is built in record time. Over 250 companies inGermany, Austria, and Switzerland work with SAP software. Revenue reachesapproximately DM 24 million, and the company has 100 employees. One of thecompany founders leaves the company.

1984: SAP takes on 48 new employees. This increase in personnel resources isbrought about in particular by the further development of SAP's modules (RK,PPS, and RP). SAP (International) AG is founded in Biel, Switzerland. Theintention is to deal with foreign markets from this base in Switzerland. SAP has163 employees and revenues of DM 46 million.

1986: SAP founds its first country subsidiary in Austria. It also opens its firstbranch office in Ratingen, near Düsseldof, Germany. SAP increases its capitalstock from DM 500,000 to DM 5,000,000. The growing number of employeesleads to the creation of smaller organizational units headed by departmentmanagers. A new financial regulation leads to a flood of orders: approximately100 new orders are received for SAP's asset accounting software. After threeyears in development, SAP's new human resources software is made available tocustomers. The company makes its first appearance at the CeBIT software tradefair in Hanover, Germany. Revenues reach the DM 100 million mark earlier thanexpected.

1987: Work begins on SAP's training center in Walldorf's industrial park. The firstSAP software congress in Karlsruhe is used as a platform for the exchange ofinformation between users and interested parties. The new generation of serversfrom IBM means that SAP software is now available to midsize companies(annual revenue from DM 30 million to 200 million). SAP Consulting is foundedto serve this customer sector. The standardization of software production becomesan incentive for SAP to start developing a new generation of software: SAP R/3.

1988: SAP GmbH becomes SAP AG. In October, 1.2 million shares are listedon the Frankfurt and Stuttgart stock exchanges. SAP's international businessgrows; country subsidiaries are established in Denmark, Sweden, Italy, and theUnited States. The international training center is opened in Walldorf. This alsoincorporates a sport park for SAP's 940 employees. Dow Chemicals becomesSAP's 1000th customer. To meet the requirements of specific industries, SAPbegins to develop RIVA, a billing and administration system for utilities.

1990: SAP stock reaches DM 85 million following the issue of preference shares.The increased funds are used to finance increasing investments. DM 110 millionis made available for R&D, both for the further development of R/2 and the newdevelopment of R/3. SAP now has over 1700 employees and its revenue exceedsDM 500 million.

1991: SAP presents its R/3 system for the first time at the CeBIT in Hannover.The product meets with overwhelming approval due to its client/server concept,uniform appearance of graphical interfaces, consistent use of relational databases,and the ability to run on computers from different providers. Revenues and



employee numbers continue to rise. At the end of the year, SAP has 2685employees in Germany and its 14 subsidiaries, and has revenues of DM 707million.

1992: After successful installation at selected pilot customers, SAP R/3 is releasedto the general market. This heralds the start of a new stage in SAP's growth. As itcelebrates its 20th anniversary, SAP intensifies its partner strategy in accordancewith the expected high installation figures for R/3. Independent consultingcompanies support customers during the installation of R/3.

1995: SAP in Germany increases its sales activities targeted at midsize companiesby collaborating with system resellers. The American company Burger King, Inc.is the 1000th Human Resources customer. Microsoft also begins to use SAP.Shortly afterward, the German Manager-Magazin chooses SAP as its companyof the year. Deutsche Telekom AG implements R/3; it requires 30,000 R/3workstations and represents the largest contract in the company's history.

Figure 2: SAP's Continued Growth

1996: SAP and Microsoft present a joint Internet strategy. Coca-Cola, the largestsoft drinks manufacturer in the world, decides to implement SAP R/3. A numberof SAP customer events set new records. At the European SAPPHIRE '96 inVienna, 4,300 customers and interested parties take the opportunity to gaininformation about SAP's products and strategies, and over 8,000 participants visitthe American SAPPHIRE. SAP is named company of the year for the third timeby Manager-Magazin.



1997: SAP celebrates its 25th anniversary. Among the guests at the officialcelebration is the German Chancellor Dr. Helmut Kohl. SAP's earningsbefore taxes exceeds the DM billion border for the first time. Customers likeDaimler-Benz and General Motors decide to implement SAP R/3 and more thentwo million users worldwide work with SAP products.

1998: Dietmar Hopp and Klaus Tschira, two of the founders of SAP, announcetheir decision to leave the board of directors; both move into the supervisoryboard. Dietmar Hopp takes over the presidency. Hasso Plattner and HenningKagermann are appointed as co-chairman of the board of directors. From August,SAP shares can be bought on the New York Stock Exchange. More than 15,000participants come to the 10th SAPPHIRE USA in Los Angeles, where the maintopic is �EnjoySAP.� In this year, worldwide, 6,500 new employees start at SAP -an increase of 50% to the existing workforce.

1999: In May, Co-Chairman and CEO Hasso Plattner announces the mySAP.comstrategy, heralding the beginning of a new direction for the company and itsproduct range. mySAP.com connects e-commerce solutions with existing ERPapplications using up-to-date Web technology. In the same year, numerousmy SAP.com customers are won, among them Hewlett-Packard and thepharmaceutical company Hoechst Marion Roussel. Almost 15% of the revenue ofEUR 5.1 billion is used for research and development.

2000: 10 million users, 36,000 installations, 1,000 partners, and 22 industrysolutions: SAP is the leading global provider of e-business software solutionsthat integrate processes within and beyond company boundaries. SAP, withheadquarters in Walldorf, Germany, is the third largest independent softwareprovider worldwide. With the continuous extension of the product and servicesportfolio, SAP changes from a component to a solution provider. Nestlé signs thebiggest contract in SAP history up to this point.

2001: The New Economy bubble has burst, but the trust in SAP and its solutionsis not broken, the revenue reaches EUR 7.3 billion. By taking over TopTier, SAPextends its solution offering by company portals.

2002: While the success for SAP began with SAP R/2, in 1992 SAP R/3 wasresponsible for the international breakthrough. The brand SAP represents highquality enterprise software. Shai Agassi becomes member of the board of directorsand becomes responsible for new technologies

2003: An era ends. Hasso Plattner, the last of the founders of SAP, leaves theboard of directors and is elected head of the supervisory board. In January, SAPannounces the solution concept behind mySAP Business Suite. In addition to thename change from mySAP.com to mySAP Business Suite, SAP introduces a newERP solution: mySAP ERP. With SAP Labs China in Shanghai, SAP opens theninth development site outside Walldorf. Research centers in India, Japan, Israel,France, Bulgaria, Canada, and the United States contribute expert IT knowledgefor SAP.



2004: Enterprise Services Architecture delivers the first version of SAPNetWeaver 04. The resonance from the new integration and application platformis overwhelming. By the end of 2004 the new product has more than 1000customers. In total, more then 24,000 customers in over 120 countries run 84,000installations of SAP Software. SAP announces the future of Enterprise ServicesArchitecture. It is planned that by mid-year all enterprise applications of SAP willbe service-based and offer the customer the utmost flexibility.

Branch Offices and Subsidiaries of SAP AGSAP has a network of development centers, training centers, and servicesubsidiaries. For example, there are development centers (the SAP Labs) in PaloAlto (U.S.), Sophia Antipolis (France), Bangalore (India), and Tokyo (Japan) andother countries. SAP has local subsidiaries in more then 50 countries that areresponsible for sales, consulting, training, and services.

There are a number of training centers in the United States: Newton Square(Philadelphia), Atlanta, San Francisco, and Dallas, just to name a few. InGermany, there are training and consulting centers in Walldorf (Baden), Berlin,Hamburg, and Ratingen (Düsseldorf).

Figure 3: Branch Offices and Subsidiaries

SAP Hosting AG & Co. KG, a wholly owned subsidiary of SAP AG, operates ona global scale, and is based in St. Leon-Rot, Germany. It also has branch officesin Walldorf, Philadelphia, Palo Alto, Tokyo, Sydney, Singapore, and Bangalore.SAP Hosting offers comprehensive hosting services that enable companies toaccess the most up-to-date SAP solutions quickly and effectively. The services are



optimally tailored to the requirements of mySAP Business Suite customers andinclude evaluation hosting, implementation hosting, application hosting, remoteapplication operations, application management, and hosted learning.

SAP Manage provides SAP Business One, a product developed for small andmidsize businesses (SMBs). SAP Manage also markets and supports the productin Israel.

Steeb is Germany's leading provider of SAP systems for midsize businesses.It offers high-performance ERP, e-business, and industry-specific solutions toprepare companies for future challenges. Steeb has been involved with midsizecompanies since 1974 and offers complete solutions for both SAP systems andits own product, SC/400. The complete program offered includes both softwareproducts and the corresponding services (consulting, implementation, support), aswell as hardware and networks. Steeb's industry focus lies in the manufacturingindustry, wholesale trade, and the service industry. Steeb's advanced solutions(as//) series provides preconfigured SAP solutions for automobile suppliers,machine and equipment manufacturers, and configure-to-order manufacturers inthe metal, wood, and plastic industries.

SAP's EmployeesSAP's distinctive atmosphere hits you the moment you arrive. Applicants thatvisit SAP for the first time soon see why the company is so popular. The peoplehere are relaxed and friendly, and the energy in the corridors makes you feel thatyou have entered a university campus.



Figure 4: SAP Employees

An Exemplary Corporate CultureNew employees are introduced to the SAP world through special orientationevents, trainee programs, and a mentoring concept that ensures eachemployee has practical guidance during this time. Since a team mentality ishighly valued at SAP, all employees can rely entirely on their colleagues.New employees, in particular, can benefit from the tips and informationprovided by more experienced colleagues.

Achievement Orientation, Creativity, and InnovationThe SAP culture offers a large amount of personal freedom. This freedommotivates and inspires employees to develop and realize their ideas. Creativeand innovative concepts are always welcome within the team and new ideasare supported. This backing encourages every employee and increasesproductivity both within the team and beyond departmental boundaries. Thelack of bureaucratic red tape and hierarchical restrictions allows informationto quickly get to where it needs to be.



Training Through Personal DevelopmentSAP employees know they need to be able to react flexibly to changes, andtheir knowledge always has to be up to date. Personal initiative is thereforetaken for granted, as is acting responsibly as a representative of the company.This mindset is characteristic of SAP employees. The SAP culture alsomeans that flexible work times are utilized to the best possible advantage andaccepting responsibility at an early stage is seen as an incentive to perform.

Reference Customers and PartnersReference customers are customers who have implemented SAP solutionssuccessfully and are now prepared to pass on their experience of theimplementation project and production operation. This exchange of informationtakes place through visits to reference customers, telephone calls, presentations,and interviews.

Figure 5: Reference Customers and Partners

The collaboration between SAP and providers of associated software ensuresthat SAP's business solutions and other application systems can communicatesmoothly.

SAP's software partner program provides software providers with standard,defined interfaces. These interfaces can be used to integrate additional productsseamlessly into SAP solutions.



Service partners support our customers during the selection, implementation, andoperative use of SAP products. These partners generally have many years ofSAP experience and belong to the SAP Alliance Partner Service and SAP PartnerService. Partner companies can take part in a qualification process to provetheir expertise in certain SAP products or solutions, which results in them beingawarded Special Expertise Partner (SEP) status.

Social EngagementAs the leading global provider of enterprise software, SAP has a responsibility toensure that its business processes are smooth and transparent. However, SAP doesnot just have responsibilities to its customers and partners, but also to society ingeneral. For this reason, social engagement is an important component of SAP'scorporate strategy.

Figure 6: SAP's Social Engagement

Corporate citizenshipSAP would like to play its part in the creation of a productive and transparentenvironment that is of benefit to everyone. SAP promotes partnerships andcooperation with all social organizations that also respect this goal, and isactively engaged in social, scientific, and cultural activities.



Regional engagement"Promote development - Seize future opportunities through innovation."Under this motto, SAP supports organizations and institutes in the local areaof its branch offices.

Government relationsWe take seriously our responsibilities as a competent partner and adviser, asa thought leader, and development leader. SAP therefore supports nationaland international programs that are customer-friendly, fair, reliable, andbased on a market economy.

Sport sponsorshipSpeed, precision, and tangible results are reasons behind SAP's globalleadership as a provider of enterprise software. Therefore, SAP supportscompetitive sporting events and the desire to be the best in a given discipline.

Internet PortalMost of the information in this lesson is taken from SAP's Internet portal. Formore information, visit www.sap.com. You can find information about thecompany and its products, services, and partners.

Figure 7: www.sap.com

The menu path within the portal is easy to follow. If you cannot find informationdirectly from the selection menu, you can use the search function.



Many customers also want to receive local offers and information in their ownlanguage. Customers can choose from a number of country-specific SAP portals.

Information can be downloaded from a number of areas within the portal. Productdescriptions can be downloaded free of charge as a �solution in detail� or �whitepaper.�

The Education area provides information about training courses offered by SAPand the current training catalog. You can display a course description for coursesyou would be interested in taking. If you already have a customer number, youcan also book the course online.



Lesson Summary

You should now be able to:� Discuss SAP�s milestones and history

Related InformationFor more information about SAP partner services, visit www.sap.com. From thenavigation menu, choose Partners.

For more information, access the Internet sites www.sap.com→ Our Company orwww.sap.com→ Communities.


SAP01 Lesson: Product Overview

Lesson: Product Overview

Lesson OverviewIn this lesson, you will learn that SAP offers a number of products for a widevariety of companies and different solutions for companies of varying sizes.

Lesson ObjectivesAfter completing this lesson, you will be able to:

� Explain SAP�s product offerings� Name the central SAP applications� Explain the concept and history of an ERP system� Explain the different between an application and a component

Business ExampleYou want to introduce new software into your company and therefore want to gaininformation about the solutions and products offered by SAP.

ProductsHistory of Enterprise Resource Planning (ERP) SystemsIn the 1970s, the concept of an enterprise resource planning (ERP) system didnot exist. With its R/1 system, SAP developed a software product that handledprocess data in real time and saved it to a central database. This meant thatcompanies could access their own data quickly and have a high level of controland transparency.

In the 1980s, these systems came to be known as standard ERP systems. SinceSAP had broken new ground in this area, it became the market leader. Integratedprocesses led to increased efficiency and reduced reaction time to unexpectedevents.



Figure 8: History of ERP Systems

In the 1990s, the Internet began to grow rapidly. New companies developed newapplications for the Internet and the �new economy� was born. These firmsbecame known as �dotcom� companies. They often had a small number ofemployees and had an Internet presence only. The market changed due to thegrowth of the Internet. New customer groups were defined and new ways oftrading were discovered. Companies began to engage each other directly. As aresult, business processes were defined that stretched across company boundaries.Planning data from business partners was used to optimize companies' supplychains. Sales orders were not only entered directly in the ERP system, but also inthe field by field service employees using mobile devices. These new functionsled to the development of new products. Such �new dimension products� ledto an enhancement of ERP functions.

SAP developed systems for Internet purchasing (SAP Enterprise Buyer),customer service (SAP Customer Relationship Management), and comprehensiveplanning functions (SAP Advanced Planning and Optimization). Irrespectiveof the Internet, comprehensive accounting tools had also become necessary forcompanies' financial data. Data was no longer simply stored in a database, as wasthe case in an ERP system. In response to this, SAP developed SAP StrategicEnterprise Management and the SAP Business Information Warehouse.

At the beginning of 2003, SAP redefined the concept of an ERP system. It isno longer a system with a database; instead, it is a combination of productscovering basic processes such as purchasing, sales, and production. In the areasof human resources, accounting, and basis technology, it corresponds to theenhanced solutions of the new dimension products. This mySAP ERP solution iscompatible with additional components, enabling business processes to be definedon a cross-company level.



Product OverviewSAP offers a large palette of products for companies of all sizes. SAP providesscalable products that can be adjusted to the size and constantly changingprocesses of a company.

mySAP Business Suite is a comprehensive family of business applications thatallow companies to manage their entire value chain. The business applicationsprovide users with consistent results throughout the entire company network andgive your company the flexibility needed in today's dynamic market situations. Itconsists of a number of different products that enable cross-company processes.

mySAP Business Suite offers a flexible software solution for larger companiesthat have a large number of users and processes that are constantly changing.

Figure 9: Different Sizes - Different Products

Accounting, human resources, and logistics are the heart of every enterprise.mySAP ERP encompasses all these vital business processes within a companyand provides functions for both corporate headquarters and small subsidiaries.Every company can benefit from mySAP ERP.

All software has to be adapted to the specific company. A small companywith few employees and relatively stable processes can use preconfigured SAPsystems. mySAP All-in-One is the brand name for vertical (industry-specificor country-specific) solutions that are based on the technology of mySAPBusiness Suite and were developed in conjunction with SAP's partners. AllmySAP All-in-One partner solutions are certified by SAP and are provided andimplemented by SAP partners.

SAP Business One is a comprehensive, integrated ERP application with aninterface that is similar to Microsoft Windows. It is distinguished by simplenavigation and drilldown options, innovative Drag&Relate functions, andintegration with Microsoft Word and Excel.



mySAP ApplicationsmySAP Business Suite consists of individual applications. Each applicationhas its own focus area and provides functions to map this area in a flexible andcomprehensive way. These applications can be purchased as an entire suite orindividually. All the applications are based on the SAP NetWeaver technologyplatform, an integration and application platform that reduces total cost ofownership across the entire IT landscape and supports the evolution of mySAPBusiness Suite to a services-based architecture.

Applications and ComponentsmySAP applications describe processes and functions from a process point of view.

Applications are SAP's products seen from the point of view of the customer, withan outside-in focus on company processes. Components, however, represent SAP'stechnical view of software with an inside-out focus. Components are not the actualcompany solutions, simply the technical building blocks. Business experience,strategies, and know-how are incorporated in SAP software. The flexibility andcomprehensive integration and adaptation options offered by SAP software resultsin high-performance, industry-specific, and cross-industry e-business applications.

Figure 10: SAP Applications and SAP Components

To differentiate between applications and components, applications are namedmySAP {cross-industry application} or SAP for {industry or industrysegment} and components -- the (technical) detailed view � have the prefix SAP.For example when mySAP Customer Relationship Management (mySAP CRM)



is the solution to be implemented, SAP ERP Central Component, SAP NetWeaverPortal, SAP NetWeaver Business Intelligence, and SAP Customer RelationshipManagement are technical parts of this application.

SAP NetWeaverSAP's application and integration platform is the technical foundation for mySAPBusiness Suite, SAP Industry Packages, and SAP xApps. It delivers a complete,open, and flexible infrastructure that allows you to easily integrate SAP andnon-SAP components.

Figure 11: SAP NetWeaver

SAP NetWeaver is divided into four areas:

People IntegrationPeople Integration ensures that your employees have the information andfunctions that they require to perform their work as quickly and efficiently aspossible. The functions of the SAP NetWeaver Portal play a central role here.

Information IntegrationInformation Integration is used to manage all data relevant to companies.This includes data for your own company and data relating to third parties.

Process IntegrationProcess Integration ensures that business processes run across systemboundaries in a heterogeneous system landscape. This is achieved by usingXML data packages and workflow scenarios, for instance. SAP NetWeaverExchange Infrastructure (SAP NetWeaver XI) plays a central role here.



Application PlatformThe Application Platform supports Java 2 Enterprise Edition (J2EE) andABAP (SAP's programming language) in one environment. It guarantees theindependence of databases and operating systems, the complete support ofplatform-independent Web services and company applications, and an openenvironment that is based on recognized standards. The central componentof the Application Platform is the SAP NetWeaver Application Server.

Figure 12: SAP NetWeaver: Components

mySAP ERPIt is imperative today more than ever to ensure that the business processesin an organization are integrated, streamlined, and transparent. mySAP ERPallows companies to gain better control of their administrative and operationsenvironment and increase efficiency and profitability. Furthermore, the applicationdrives down the costs of integration and deployment by shortening time to benefitand leveraging existing IT investments.

mySAP ERP is designed in such a way that companies can implement only thebusiness functions they need when they need them, thus simplifying upgradesand reducing total cost of ownership.

With mySAP ERP, SAP has set a new standard for ERP systems. This applicationincorporates the mySAP ERP Financials, mySAP ERP Human CapitalManagement, mySAP ERP Operations and the mySAP ERP CorporateServices solutions.



Figure 13: mySAP ERP

mySAP ERP FinancialsThe aim of this solution is to utilize a company's funds effectively and,therefore, increase profitability in the long term.

mySAP ERP Human Capital ManagementEvery company has employees. They are important resources, and mySAPERP HCM enables you to utilize them effectively toward the success ofyour company. This solution covers all aspects of human resources, fromrecruitment and training through payroll.

mySAP ERP OperationsmySAP ERP Operations provides an extensive operations solution forautomating and streamlining procurement and logistics execution, productdevelopment and manufacturing, and sales and service.

mySAP ERP Corporate ServicesCorporate Services introduces service solutions for end-to-end life cyclesfor travel management; environment, health & safety; and real-estatemanagement. The section also addresses the development of efficientincentive programs.



Figure 14: mySAP ERP: Components

The processes are fully integrated. Previously, an ERP system was connected to adatabase only. With SAP, an ERP system is now a combination of components thatintegrate people, information, and processes in a comprehensive and flexible way.

mySAP ERP is also the core application of the mySAP Business Suite.

Evolution of ERPWith its SAP R/3 system, SAP created a worldwide ERP standard. SAP R/3has a wide palette of standard, integrated functions. For example, for processesin sales, shipping, or inventory management, data is automatically transferredto the functions in accounting.

SAP R/3 has been through a number of release cycles. For each new release, thefunctions have been extended, applications have been optimized, and interfacesto other software components have been enhanced. SAP R/3 is developed usingABAP, SAP's own programming language.



Figure 15: From R/3 to ERP

Since the SAP R/3 Enterprise release, changes and enhancements are integratedinto the system as extensions. This accelerates and simplifies the upgrade processand adaptation to industry sectors.

SAP ERP Central Component (SAP ECC) is the evolutionary successor of SAPR/3 and is one of the main components of the mySAP ERP application.

mySAP Business SuiteIf you want to remain competitive in the current economic climate, you have tobe flexible and capable of changing to meet constant new demands from yourcustomers. mySAP Business Suite provides this flexibility in a complete packageof open, integrated applications for the entire value chain. Customers, employees,suppliers, and partners are brought together to form one unit in a process that takesalmost no time at all.



Figure 16: mySAP Business Suite

The core features and solutions from mySAP ERP are enhanced and extendedthrough the following applications in the mySAP Business Suite:

mySAP Customer Relationship ManagementmySAP CRM is an application that puts the customer first. The customercan contact companies through a number of communication channels.

mySAP Product Lifecycle ManagementThis application offers functions for product development, product safety,quality, and maintenance.

mySAP Supply Chain ManagementSupply chains do not end at the warehouse doors. You can use mySAP SCMto plan and optimize supply chains across company boundaries.

mySAP Supplier Relationship ManagementProcurement over the Internet and marketplaces are only two ways tooptimize purchasing. Employees can use this application to provideprocurement with information about demand directly from their work centersquickly, easily, and effectively.



Figure 17: mySAP Business Suite: Components

Industry PackagesWhereas the mySAP Business Suite is generally industry-independent, manyindustries require solutions which are specially bundled and enriched withadditional industry-specific functions and processes. SAP fulfills this requirementthrough Industry Packages.

These Industry Packages are partly including the result of joint developmentwith strategic partners. Industry-specific functions are developed within theseIndustry Packages.

Figure 18: Industry Packages

Industry Packages for more then 20 industries are available today. Among theseare applications for:



AutomotiveSAP for Automotive is designed to streamline and improve disjointedbusiness practices, enabling you to closely manage multitiered networks ofcustomers, suppliers, and partners. This solution set facilitates seamlessintegration and collaboration across multiple internal and externalorganizations. It also includes best practices that supports critical businessprocesses, providing full visibility into enterprise data and increasing speedand flexibility worldwide.

BankingBased on a flexible, scalable infrastructure, SAP for Banking provides arobust environment for incorporating new technologies, controlling corebanking processes, and extending operations to the Internet. Innovativecore banking capabilities seamlessly connect front-office activities withback-office systems, enable low-cost, real-time processing of key financialtransactions, and speed the development of multichannel products andservices that meet the needs of your demand-oriented market.

ChemicalsSAP for Chemicals delivers capabilities for sales and operations planning,quality management, recipe and batch management, and supply chainoperations. Also included is detailed profit reporting by customer, product,or segment, along with integrated hubs that let you unify process controlsystems and monitor production execution.

HealthcareHealthcare is a high-pressure industry facing demands for higher-qualitypatient care, cost controls, government regulations, and increasingcompetition. SAP for Healthcare integrates your healthcare processes --from staffing and inventory to financials and patient-centric processes -- onan open platform designed for growth. And, when combined with leading,complementary components, SAP for Healthcare provides an end-to-endapplication for all administrative and clinical processes.

Logistics Service ProvidersDesigned in collaboration with many of the industry's leading companies,our comprehensive set of proven solutions, applications, technology,and services helps you manage your logistics business efficiently andprofitably. SAP for Logistics Service Providers handles all order volumesand supports complex business processes in procurement, fulfillment, returnsmanagement, warehousing, and value-added logistics.



MiningMining consists of multiple processes, each with its own set of challenges,and mining operations must optimize these processes to reduce costs. What'smore, mining operations need to ensure regulatory compliance and committo sustainability, even as commodity prices shift based on global demandand supply. SAP for Mining enables you to meet the specific challengesof the mining industry by helping you manage your assets and operationsand leverage global supply chain networks. As a result, you can increaseefficiency and reduce costs.

Oil and GasIn today's oil and gas industry, companies are caught between risinghydrocarbon prices and ever-growing pressure from customers andregulators. You make every effort to reduce production and distributioncosts, but the need for profitability and accountability to your shareholderscontinues to increase. With SAP for Oil and Gas solutions, you can face thechallenges of cost and profitability head on. This set of solutions gives youcomprehensive tools that enable you to leverage key data, manage assetseffectively, and maximize cash flow.

Public SectorSAP for Public Sector creates fast, flexible, and responsive e-governmentby electronically connecting public administrations with citizens,businesses, suppliers, and other organizations via the Internet; enhancingcommunications; streamlining services; and cutting costs. With richfunctionality tailored to the unique demands of the public sector, this set ofsolutions helps you meet the challenge of serving the public today.

RetailConsumers have never been more in control. They have come to expectsuperb quality, selection, and service, and they're perfectly willing toabandon any retailer that can't deliver. In today's market, there's no marginfor error. SAP for Retail provides a comprehensive solution designedspecifically for the new retail environment, where every piece of your retailvalue chain � from forecasting and planning to allocation and replenishment� must be focused on meeting and surpassing customer expectations.

SAP xAppsSAP xApps are a new breed of applications that enable you to drive improvementsand innovations in your company more easily. With their ability to combineexisting, heterogeneous systems to form cross-functional processes, SAP xAppsbring people, information, and business processes together to make your companymore dynamic and competitive. This flexibility allows you to implementbusiness-wide strategies more easily and efficiently. SAP xApps increase the



value of existing investments in the core business area and maximize the return onstrategic assets, including employees, knowledge, products, business relationships,and information technology.

SAP xApps realize strategies by using previously unparalleled functions thatbring employees, data, and processes in a company together on one interface.SAP xApps provide both continuity and discontinuity. Continuity is ensuredby increasing effectiveness and improving productive business transactions;discontinuity is provided in the sense that a company can perform an innovativechange in an unusually flexible manner.

Figure 19: SAP xApps

By using xApps, a company can optimize a sales process across multiple systems.Functions such as a credit check from the accountancy system, or delivery timeand availability (Available To Promise: ATP) from the logistics systems are usedto design an integrated sales process. The employee works on just one interface,whereas before they had to perform separate checks in three different systems.

The defining characteristics of SAP xApps are:

Cross-functionalSAP xApps can be implemented with a multitude of applications and informationsources. This allows you to run critical integrated processes across heterogeneoussystems in compliance with your company's business strategy.

CompositeSAP xApps execute flexible workflow and business processes independently ofthe underlying infrastructure. Furthermore, SAP xApps synchronize



and improve existing business processes. This makes your companymore flexible and, by improving the use of existing investments, it alsoincreases your return on investment (ROI).

Cross-systemSAP xApps support a complex transfer of information (context, relevance), aswell as the communication within the business itself, thereby simplifying thecollaboration of working groups and sound decision making.

Information-drivenSAP xApps enable intelligent processes that are driven by decision-relevantbusiness information. This enables a company to make informed, strategicdecisions, which you can continually evaluate, and, if applicable, amend.

Figure 20: SAP xApps

Some examples of available xApps:

SAP xApp Cost and Quotation Management (SAP xCQM)This solution enables the creation of a quotation through the upload of a billof material (BOM), automatic pricing of existing components, streamlinedeRFQ processing for new components, and execution of consolidated costsreports.

SAP xApp Resource and Portfolio Management (SAP xRPM)SAP xRPM integrates information from existing project management,human resources, and financial systems to provide an overview of the projectportfolio with easy drilldown to details for portfolio managers, projectmanagers, resource managers, and project members.

SAP xApp Product Definition (SAP xPD)SAP xPD is a simple, easy-to-use solution that addresses the hurdles andinefficiencies at the critical front end of product development processes, suchas idea management and concept development.



SAP xApp Emissions Management (SAP xEM)To comply with environmental regulations such as the Kyoto Protocolor the U.S. Clean Air Act, emissions management is a must for allenergy-consuming and carbon-dioxide-producing businesses. SAP xEMhelps corporations improve their compliance with emerging emissionsregulations worldwide and increase revenue through trading of emissionscredits.

SAP Solutions for Small and Midsize BusinessesmySAP All-in-oneEach qualified mySAP All-in-One partner solution is a prepackaged,industry-specific version of mySAP Business Suite with built-in content, tools, andmethodologies for a cost-effective, turnkey implementation. mySAP All-in-Onepartner solutions offer out-of-the-box flexibility combined with the power ofSAP's world-class business applications.

Figure 21: mySAP All-in-One

Qualified mySAP All-in-One partner solutions provides the following advantages:

Rapid implementation and transparent costsmySAP All-in-One is provided by selected, qualified partnerswho are familiar with the challenges of the respective market segment andindustry. The software is implemented using a special implementation method thatis based on experience gained from more than 15,000 customer installations inmore than 20 industries worldwide. In comparison to traditional implementation



projects, customers are able to save costs by 40% and reduce implementation timeby 30%. Due to its scalability, the enterprise solution can be readily extendedwhen the company grows, and can thus keep pace with any company changes.

Increased productivity and cost controlThe comprehensive, preconfigured mySAP All-in-Oneindustry solutions integrate financials, human resources, logistics, and customerrelationships. As a result, the customer profits from increased transparency andsimplified administrative processes. This also means more efficiency � not onlyfor the company but also for partners and vendors.

Reliable partnersFor several years, SAP's technological know-how has been complemented by theindustry knowledge of selected and qualified partners. The mySAP All-in-Onepartner solutions reflect this valuable experience. SAP partners offercomprehensive solutions consisting of hardware, software and consulting � all ofwhich are tailored to small and midsize businesses needs.

ScalabilityThe flexible and powerful system technology, which is also used in big enterprises,supports the growth of small and midsize companies. The reason for this is simple:mySAP All-in-One can be easily adapted to changing business requirements.

SAP Business OneSAP Business One is an easy-to-use business and operational managementapplication for emerging and dynamic businesses ranging in size from 10 toseveral hundred employees. The application is simple yet powerful, allowing animmediate and complete view of both business operations and customer activities.



Figure 22: SAP Business One

SAP Business One provides the following advantages:

Rapid implementationSAP Business One can be implemented within a few days and can be easilymaintained. In addition, its familiar Microsoft Office environment allowsoccasional users to rapidly learn to use the software. The application is based onopen technologies and can be readily extended with special functions, if required.

Lower costsBecause it is cost effective, SAP Business One offers a wide range of functions foran integrated data processing. Thus, decision makers in small and midsizecompanies benefit from new value potential without exceeding their budgets.

Increased productivity and cost controlAs the user interface of SAP Business One is simple and easyto understand, users will quickly learn how to work with the system. Thiswill increase their productivity and help reduce the costs. The Drag&Relatetechnology enables flexible access to business information. For example, if youclick on the content of the Customer or Item Number field in the Quotationwindow and drag it to another screen, the relevant data will be evaluated. Thistechnology relates different data to each other.

Sound business decisionsSAP Business One allows managers to quickly andeffectively access strategic information from all enterprise areas and gives themfull control of the relevant information and activities.



ScalabilityWhen a company grows, processes usually become more complex and softwarerequirements change. SAP Business One's flexible and efficient systemtechnology can easily keep pace with the company's growth. SAP Business Onecan be extended by the functions your company requires. It also facilitates thetransition to a more comprehensive IT system, such as the mySAP Business Suite.



Lesson Summary

You should now be able to:� Explain SAP�s product offerings� Name the central SAP applications� Explain the concept and history of an ERP system� Explain the different between an application and a component


SAP01 Unit Summary

Unit SummaryYou should now be able to:� Discuss SAP�s milestones and history� Explain SAP�s product offerings� Name the central SAP applications� Explain the concept and history of an ERP system� Explain the different between an application and a component

Related Information

� For related Glossary links refer to: help.sap.com/content/additional/glossary� For more information access these Internet sites: www.sap.com/solutions

or www.sap.com/industries


http://www.sap.com/education



Unit Summary SAP01


SAP01 Test Your Knowledge

Test Your Knowledge

1. SAP is a solutions company.Determine whether this statement is true or false.□ True□ False

2. The SAP NetWeaver Application Platform is open and flexible.Determine whether this statement is true or false.□ True□ False

3. List at least three cross-industry or industry applications.

4. All of the mySAP applications are role-based.Determine whether this statement is true or false.□ True□ False


Test Your Knowledge SAP01

Answers

1. SAP is a solutions company.

Answer: True

Business experience, strategy, and know-how are intangibles, which, bundledtogether with the vast flexibility, integration, and customizing potential ofSAP software, have resulted in more powerful e-business solutions withinspecific industries and across industry borders.

2. The SAP NetWeaver Application Platform is open and flexible.

Answer: True

The SAP NetWeaver Application Platform supports databases, applications,operating systems, and hardware from almost every major vendor.

3. List at least three cross-industry or industry applications.

Answer: Cross-Industry Applications: mySAP Enterprise Portals, mySAPCRM, mySAP SCM, mySAP SRM, mySAP PLM, mySAP ERP HCM,mySAP ERP FinancialsIndustry Packages: SAP for Aerospace and Defense, SAP for Automotive,SAP for Banking, SAP for Chemicals, SAP for Consumer Products, SAPfor Engineering, Construction and Operations, SAP for Healthcare, SAP forHigh Tech, SAP for Higher Education and Research, SAP for Insurance,SAP for Media, SAP for Mill Products, SAP for Mining, SAP for Oil andGas, SAP for Public Sector, SAP for Retail, SAP for Telecommunications,SAP for Utilities

4. All of the mySAP applications are role-based.

Answer: True

All of the processes within the SAP systems are mapped back to user roles.The mySAP NetWeaver Portal let you customize your interface so that youcan perform tasks associated with your role.


SAP01 Course Summary

Course SummaryYou should now be able to:

� Identify the range of SAP solutions� Participate in more detailed SAP classes� Effectively use SAP terminology


Course Summary SAP01


IndexAABAP, 22Application Platform, 20Applications, 18CComponents, 18EEnjoySAP, 6Enterprise ServiceArchitecture, 7

ERP, 22HHektor, Hans Werner, 2Hopp, Dietmar, 2IIndustry Packages, 25Information Integration, 19MmySAP All-in-One, 17, 30mySAP Business Suite, 6, 17,23

mySAP CRM, 24mySAP CustomerRelationship Management,24

mySAP ERP, 6, 17, 20mySAP ERP CorporateServices, 20

mySAP ERP Financials,20�21

mySAP ERP Human CapitalManagement, 20�21

mySAP ERP Operations, 20mySAP PLM, 24mySAP Product LifecycleManagement, 24

mySAP SCM, 24mySAP SRM, 24mySAP Supplier RelationshipManagement, 24

mySAP Supply ChainManagement, 24

mySAP.com, 6PPeople Integration, 19Plattner, Hasso, 2Process Integration, 19RReference customers, 10SSAP (International) AG, 4SAP AG, 4SAP Business One, 8, 17, 31SAP ECC, 23SAP ERP Central Component,23

SAP for Automotive, 26SAP for Banking, 26SAP for Chemicals, 26SAP for Healthcare, 26SAP for Logistics ServiceProviders, 26

SAP for Mining, 27SAP for Oil and Gas, 27SAP for Public Sector, 27SAP for Retail, 27SAP GmbH, 2SAP Hosting AG & Co. KG,7

SAP Labs, 7SAP Manage, 8SAP NetWeaver, 19


Index SAP01

SAP NetWeaver ApplicationServer, 20

SAP NetWeaver BusinessIntelligence, 19

SAP NetWeaver ExchangeInfrastructure, 19

SAP NetWeaver Master DataManagement, 19

SAP NetWeaver Portal, 19SAP R/1, 2SAP R/2, 3SAP R/3, 4, 22SAP R/3 Enterprise, 23SAP xApp Cost and QuotationManagement, 29

SAP xApp EmissionsManagement, 30

SAP xApp Product Definition,29

SAP xApp Resource andPortfolio Management, 29

SAP xApps, 27SAP xCQM, 29SAP xEM, 30SAP xPD, 29SAP xRPM, 29Steeb, 8Subsidiaries, 7TTopTier, 6Tschira, Klaus, 2WWalldorf, 3Wellenreuther, Claus, 2www.sap.com, 12


FeedbackSAP AG has made every effort in the preparation of this course to ensure theaccuracy and completeness of the materials. If you have any corrections orsuggestions for improvement, please record them in the appropriate place in thecourse evaluation.


Documents

Overview of the mySAP.com Solutionkingstoune.com/didine/FI/SAP01.pdfSAP01 SAP Overview Overview of the mySAP.com Solution Date Training Center Instructors Education Website Participant