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Point Solutions Application Solutio n Suite Open Integration wi thin mySAP.COM E-Business Platform User Portal E- Sales Call Center Field Service SFA Mobile User Portal SFA Field Service Campaign Mgmt. Market- place Market- place SCM Manu- fact. E-Sales Analysis& Planning Pricing Enterprise Solution Deploy O ptions High RISK Long Term ROI Quick Start

Point Solutions Application Solution Suite Open Integration within mySAP.COM E-Business Platform User Portal E- Sales Call Center Field Service SFA Mobile

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Point SolutionsApplication Solution

Suite

Open Integration within mySAP.COM

E-Business Platform

UserPortal

E-Sales

CallCenter

FieldService

SFA

Mobile

UserPortal

SFA

FieldService

CampaignMgmt.

Market-place

Market-place

SCM

Manu-fact.

E-SalesAnalysis&Planning

Pricing

Enterprise Solution Deploy Options

High RISK Long Term ROIQuick Start

mySAP.commySAP.com21 In

du

stry So

lutio

ns

21 Ind

ustry S

olu

tion

sm

ySA

P S

ervi

ces

mySAP TechnologymySAP Technology

Enterprise Portal

mySAP Enterprise Portal

Exchange

mySAP Exchanges

HRmySAP

HR

CRMmySAP

CRM

PLMmySAP

PLM

SRMmySAP

SRM

SCMmySAP

SCM

BImySAP

BI

FINmySAPFinan-cials

ERPSAP R/3 Enterprise

mySAP.com and SAP R/3 Enterprise

Process oriented design can measure and achieve end-to-end outcomes, and to avoid functional silo and unnecessary hands-offs.

Functions Drive the Business

FIN

&

ACCT

MANUFACTURING

MARKETING

第一階段

Processes Drive the Business

FIN

&

ACCT

MANUFACTURING

MARKETING

DEVELOP PRODUCTS/PROCESSES

GENERATE DEMAND

FULFILL DEMAND

MANAGE ENTERPRISE

第三階段

階段性流程導向 (Process Oriented) 設計

Processes Are Acknowledged but

Functions Dominate

PROGRAM A

PROGRAM B

PROGRAM C

PROGRAM D

第二階段

MARKETING

FIN

&

ACCT

MANUFACTURING

模組化

整合性

及時性

事件驅動

單次資料輸入

高度使用者衝擊

由多個模組組成 ,可依需求導入相關模組

使用者因整合而不覺模組界限 ,逐漸減少部門本位主義

資料輸入即可迅速提供給其他相關使用者運用參考

由實際營運之作業需求驅動系統處理交易

避免資料重複輸入確保資料正確完整性

因循作業流程整合之設計 , 任何使用者之資料輸入可能影響其他使用者之作業及報表產出

ABCABC123123 xx 11

SAP R/3 系統特徵

SAPR/3SAPR/3客戶端客戶端 // 伺服器伺服器

ABAP/4ABAP/4開發環境開發環境

財會財會管理管理

財務財務控制控制

資產資產管理管理

專案專案管理管理工作工作

流程流程自動化自動化

產業產業解決解決方案方案

物料物料管理管理

人事人事管理管理

銷售銷售管理管理

生產生產管理管理

品質品質管理管理 工廠工廠

維護維護

Internet/Intranet

Multi-national Multi-

currency

Integrated Real-time

Client / ServerArchitecture

三階式的主從架構

網路化企業經營環境

整合解決方案

EnterpriseData Model

內建之最佳管理作業規範

即時性的整合

Industry-Solutions

處理跨國企業跨國企業 , 多重幣別 ,

及多重經營據點多重經營據點之資訊需求

IntegratedTurnkey

Solutions

產業特有之產業特有之解決方案解決方案

Open Systems

工業規格的系統設計

SAP R/3 軟體整合解決方案

Complexity of Integration

SCM(最適化 Control )

SupplierKey

Account

Retailer

Distributor

活動基準成本計算活動基準成本計算

請購請購

MRP/CRPMRP/CRP

報價報價

採購採購

在庫/倉庫管理在庫/倉庫管理

購 買分析購 買分析

供應商 評估供應商 評估

入庫入庫

發票驗證 發票驗證

銷售計劃銷售計劃

生產計劃(M P S)生產計劃(M P S)

生產控制生產控制

品質管理

製造分析製造分析

固定資產管理

Project 管理

工廠維護

提案 / 指導提案 / 指導

訂單訂單

出貨出貨

開立發票開立發票

銷售支援銷售支援

銷售分析銷售分析

財務資訊管理財務資訊管理

投資管理投資管理

一般會計一般會計

資金管理資金管理

連結決算連結決算

A/P 管理A/P 管理

技術資料管理技術資料管理 人事管理 科目別會計資訊科目別會計資訊

產品別成本計算產品別成本計算

財務管理財務管理

A/R 管理A/R 管理

獲利性分析獲利性分析

事業別事業別

供應商

入庫

請求

製品別成本計算內部工單管理成本中心管理利益中心管理

採購 生產 銷售

過帳 (Posting)

入庫 出庫

出貨

出貨請求

付款

生產要求

收款

EDI/Internet

EDI/Internet

VMI

Recipe 配方Recipe 配方

事業部間之交易事業部間之交易

SCOPESCOPE

MMMM PP-PIPP-PI SDSD

PSPS

PPMMWHMWHM

FF IIAMAM

HRHR COCO

Standard R/3

EDI/EDI/InterInternetnet

EDI/EDI/InterInternetnet

QQMM

Plan Order

R.F.QPur. Req.Pur.

OrderG.R G.R/IR

Source List

MaterialMaster

Vendor Master

InfoRecord

Auto.FI/CO

MRP/Manual

MROSD

PP

Material Management ProcessMaterial Management Process

Requisition

ProcurementProcurement

6

4

2SourceSource

determinationdetermination

1 Requirements determination

Goods receipt andInventory management

8 PaymentPayment

3 Vendor selectionVendor selection

10

20

30

PurchaseOrder10

20

30

Order processingOrder processing5 Order follow-upOrder follow-up

30

Vendorinvoice

PurchaseOrder1020

?

Invoice verification7

核准請購流程

請購單

決定供應商範圍

選擇供應商

核准採購流程貨物入港通知

入庫及庫存管理

發票驗證

付款

Procurement Process

QMQMFIFI

vendor 3vendor 3

Orders / Projects / CCOrders / Projects / CCG/L accounts postingG/L accounts posting Quality inspectionQuality inspection

• Vendor evaluation ( 供應商評估 )

• PO History ( 採購歷史資料 )

• Information System ( 採購資訊系統 )

• Inventory Controlling ( 存貨控制 )

goodsgoodsreceiptreceipt

收貨資料

Inventory Management

fimm340.ppt

Invoice verification

VendorVendor invoiceinvoicevendor 3vendor 3

FIFICOCOCOCOFIFI

•Payment

e.g.e.g.

Orders / Projects /Cost centersOrders / Projects /Cost centers

G/L accounts / Accounts payableG/L accounts / Accounts payableVendorVendor invoice invoice

InvoiceInvoiceverificationverification

Delivery invoiceDelivery invoicePreliminary postingPreliminary posting Automatic price updateAutomatic price update

Tolerance check ?Tolerance check ?

blocked invoiceblocked invoice

release ofrelease ofblocked invoiceblocked invoice

OK !OK !

Periodic Invoice VerificationPeriodic Invoice VerificationPeriodic Invoice VerificationPeriodic Invoice Verification

Partial Invoice VerificationPartial Invoice VerificationPartial Invoice VerificationPartial Invoice Verification

財務會計成本控制財務會計成本控制

F IF I CO-CO-PAPA

CO-CO-CCACCA

CO-CO-PCAPCA

PPSM

Sales Support

Inquiry

Quotation

Sales Order

Contract

FinancialAccounting/ Controlling

詢價 詢價

報價 報價

銷售活動銷售活動

訂單 訂單

契約契約

SIS / EISSIS / EIS

TRTR

MM

WM

InventoryManagement(WarehouseManagement)

應收帳款/銷貨Customer A/R / Sales

Cost of Goods Sold / Inventory

銷貨成本/存貨

Billing

庫存管理( 倉庫管理 )

庫存管理( 倉庫管理 )

Payment

見積書

注文請書

請求書

Transportation

ピッキングリスト

梱包指図

交貨單交貨單 開立發票開立發票

出貨出貨

Sales and Distribution Process Flow

Internet

Customer

Consumer

業務部門 出貨部門 收款部門

管理部門倉庫

Delivery

Goods Issue

會計

SAP AG

How SD Processing is Integrated in the R/3System

Master dataMaster data

Sales supportSales support

SalesSales

ShippingShipping

DATAWAREHOUSE

DATAWAREHOUSE

MM

PP

PM

CO

FI

PS

Materials Mgmt.Production PlanningPlant MaintenanceControllingFinancial AccountingProject System

MM

FI

Materials Mgmt.Financial Accounting

CO

Financial AccountingControlling

FI

BillingBilling

Business Processes in COM Cycle

Pre-Sales ActivitiesPre-Sales Activities

Sales Order ProcessingSales Order Processing

Inventory SourcingInventory Sourcing

DeliveryDelivery

BillingBilling

PaymentPayment

Invoice

Business Process Summary(SD)

MATERIALS

MANAGEMENT

Pre-SalesPre-Sales

Sales OrderSales OrderProcessingProcessing

Delivery/Delivery/TransportationTransportation

BillingBilling

Customer payment/Customer payment/Financial AccountingFinancial Accounting

Picking

Accounts Receivable

Schedulingagreement

Inventory SourcingInventory Sourcing

Contract

SALES

INFORMATION

SYSTEM

Invoice

Order

Contact

Inquiry

Quotation

Delivery Goods Issue

AccountMaterial Stock

Account

Shipment

Production Planning Overview

CostingCostingCostingCostingInventoryInventoryInventoryInventoryCapacityCapacityCapacityCapacity

Reporting and AnalysisReporting and AnalysisReporting and AnalysisReporting and Analysis

Customer Customer Order MgmtOrder MgmtCustomer Customer

Order MgmtOrder Mgmt

ForecastingForecasting Sales & Oper Sales & Oper PlanningPlanning

Manufacturing Manufacturing ExecutionExecution

Order Order SettlementSettlement

Production Master DataProduction Master DataProduction Master DataProduction Master Data

DemandDemand

ManagementManagement MPSMPS MRPMRP

ProcurementProcurement

R

Complete MRP Overview

ConvertConvert

Plannedorder

Dependentrequirements

Reservations

Purchase requisition

Warehouse

Productionorder

Planned Planned Ind Ind RequirementsRequirements

Purchase order

Schedule lines

MRPMRPSalesSales

OrdersOrders

Processing a Production Order

11

Order request

Order creation

Availabilitychecks

Print order

Material staging

Order settlement

Archive / delete

Goods receipt

Order release

Confirmations

2050

100Determine WIP

Calculate variances

Order processing

Machinereservation

22

33

44

55

66

7788

99

1010

1111

1212

1313

1414

OrderOrder header header

Operations

Material components

Production resources/tools

Costs PlannedTargetActual

Purchasing

JIT to line

Development

Market entry

After Sales Services

Productionplanning

Order Delivery

CustomerSupport

Field Service

Supplier

Construction

Engineer-to-Market

Supply-to-Demand

Order-to-Delivery

Service-to-CustomerNeed

ServiceProvider

Dealer

Order change

Manual changes:order BOM

Configureserviceproduct

as-engineered

as-shipped

as-soldas-planned

as-maintained

as-built

Engineering Chang Management

TQM

SupplyChain

Problem Mgt

EnterpriseMgt

R&D

MES (Production Process)Inspection Data Recording

DPPM Calculation SPC/ Cpk Failure Mode Analysis and Action

Plan (Pareto and Trend Chart) Early Warning for Potential

Problem Mgt

QM in MM (IQC)

MM

QM in SD

CustomerVendor / Supplier

FI / CO /HR

Supply Chain Mgt

SD

PLM (Product Life cycle Mgt, such as PDM, Design Spec, ECR/ECN)

QM in PP

QM Quality Planning (Quality System ISO 9000 ..)

QM Quality Notification ( PDCA Cycle)

PP

SM

Logistics

Value

Chain

QM Application Architecture

Salesorder

Materials planning

Customerservice

Productionplanning

Production

Delivery

Procurement

Sales ProductionMaterialsmanagement

ServiceShipping

1 2

3

4

5 6

7 8

Storage

Influence of Quality Management

QM in the Logistics Supply Chain

QM in Production - 1 (Materials Planning)QM in Production - 1 (Materials Planning)Sales order

Customer service

Productionplanning

Production

Procurement

Production Materialsmanagement

ServiceShipping

12

3

4

6

7 8

Storage

Sales

Materials planning

Consideration of goods receipt inspection duration

Release of production resources/tools

Delivery

QM

QM in Production - 1 (Materials Planning)

Sales order

Customer service

Productionplanning

Production

Delivery

Procurement

Materialsmanagement

ServiceShipping

1

3

7 8

Storage

Inspections during production Statistical process control (SPC) Complaints processing

(internal problem notifications) GR from production order Creation of partial lots

QM

Materialsplanning

Sales Production

QM in Production – 2 (Production Activity Control)

Productionplanning

Sales order Customer service

Production

Delivery

Materialsmanagement

ServiceShipping

1 7 8

Disposition

Sales Production

Storage5 Procurement

- Goods receipt inspections- Source inspections- Control of procurement process - Complaints processing- Certificate and QM system- Vendor evaluation

Procurement

QM in Procurement

Sales order

Productionplanning

Production

Materialsmanagement

ServiceShipping

1 7

Materials planning

Sales Production

Procurement

Storage Customer service

Delivery

Inspection of delivery Goods issue inspections Quality certificates Customer complaints

QM

QM in SD – Shipping

Salesorder

Productionplanning

Fertigung

Materialsmanagement

ServiceShipping

1

Materials planning

Sales Production

Procurement

Storage

Complaints processing Inspections of customer returns

QM

8

Delivery Customer service

RMA

QM in Service - RMA

R/3 Financial ApplicationVarious financial modules provide different views of a company’s financial situation and performance and allow different levels of control.

CO

General Ledger

Subledgers

TR

Treasury Mgmt

Overhead

Production

Profitability

Cash Mgmt

EC

Funds Mgmt

Enterprise ControllingEnterprise Controlling

Capital Investment and FinancingIM

FI

PS Project System

採購 / 生產 / 銷售 理財

銷售運送銷售運送

預算、成本控管預算、成本控管

風險控管風險控管

採購 / 退貨採購 / 退貨

生產製造生產製造

法定報表

開票作業開票作業

現金管理現金管理

利潤分析利潤分析資產投資資產投資

會計 控管

管理性報表管理性報表

資產會計資產會計

專案會計專案會計

應收會計應收會計

應付會計應付會計

會 計

產品開發產品開發

整體財務運作架構

改善財務作業流程提昇財務資訊作業品質

創造財務資源運用價值

財務投資財務投資

穫利力分析穫利力分析

EC-EC-PCAPCA

Pro

fit Cen

ter A

cc

ou

ntin

g

COCO

Financial Accounting

Financial Accounting

FIFI

Internal AccountingCost Accounting

Management AccountingDifferent Valuations

Flexibility

IAS GAAPGOB

Taxaudit

External AccountingFinancial StatementsLegal Requirements

Controlling

FI and CO : External versus Internal

Integration of FI & CO

General General ledgerledger

Treasury

CustomersCustomers

Fixed assetsFixed assets

Human Human resourcesresources

VendorsVendors

Data storage

Financial Financial asset mgmt.asset mgmt.

Consolidation

External Accounting

PurchasePurchaserequisitionrequisition

PurchasePurchaseorderorder

GoodsGoodsreceiptreceipt

InvoiceInvoice receipt receipt

(preliminary(preliminaryposting)posting)

GLGLRe-Re-leaseleaseVendorsVendors

CashCashforecastforecast

PaymentPaymentCashedCashedcheckschecks

LogisticsLogistics

TreasuryTreasury

GLGL

CashCashforecastforecast

CashCash manage-manage-

mentmentElectronicElectronicbankingbanking

AccountingAccounting

ActualActualActualActual(preli-(preli-

minary)minary)

PurchasePurchasecommitm.commitm.

(cost center(cost centerorder)order)

PurchasePurchaserequisitionrequisitioncommitmentscommitments(cost ctr. ord.)(cost ctr. ord.)

ControllingControlling

Overview of AP processes

Overview of AR Processes

Profit/lossProfit/lossOrderOrder

receiptreceiptforecastforecast

OrderOrderreceiptreceipt

GoodsGoodsissueissue

Sales/distrib.Sales/distrib.

ControllingControlling

AccountingAccounting

TreasuryTreasury

InvoiceInvoice

CreditCreditreviewreview

CreditCreditreviewreview Customers/Customers/

generalgeneral ledgerledger

DunningDunningnoticenotice

CashCashforecastforecast

GeneralGeneralledgerledger

CashCashforecastforecast

Cash Cash PositionPosition

PaymentPayment

Maintenance

Equipment

History

Order

Reporting

Investment control

SettlementSimulations

Budget / plan

AUCAUC

Asset Accounting

Asset Management

DepreciationProperty valuesInsurance policiesCapital investment

grants

CO Integration Model

Cost elements

Cost centers

Calc.

Controlling

area

Profit Center

Cost object

Profitability segments

OrdersProjects

Processes

CO-CO-PAPA

Billing doc. CO-CO-PAPA Revenue elements Calc.

EC-EC-PCAPCA

..

..

..

Asset portfolio

CO-CO-CCACCA

CO-CO-CCACCA

CO-CO-ABCABC

CO-CO-OPAOPA

CO-CO-ABCABC

CO-CO-PCPC

AAAA

Labour

Material

Confirm- ation

Ext. procurmt FIFI

HRHR

Equity AMAM

PMPM

PPPP

MMMM

SDSD

SAP AG

Product Cost Planning Integration

Cost CentersCost Centers

Sales quantities

Profitability PlanningProfitability Planning

Activity requirements

Productioncosts

Activity prices

Sales Planning/Sales Planning/Fore-Fore-castscasts

$$

$$

SalesSalesInformationInformationSystemSystem

Sales quantities

ProductProductCostingCosting

ProductionProductionSOPSOP

Personnel CostPersonnel CostPlanningPlanningAsset CostAsset CostPlanningPlanning

Profit CenterProfit CenterPlanningPlanningPlan-Integrated Plan-Integrated

OrdersOrders

MaterialMaterialMasterMaster

產品成本的計算

製造費用攤銷

customercustomer

region

salesdivision

productproductgroupgroup

customercustomergroupgroup

businessbusinesssegmentssegments

productproduct

reconciled / interimreconciled / interim sales report sales report real time with logisticsreal time with logistics optional restructuringoptional restructuring

dynamic structuring / summationdynamic structuring / summation

line itemline itemdisplaydisplay

object listobject listranking listranking list

profitabilityprofitabilityreportreport

Profitability Analysis

SAP Treasury: System Overview

TR-TR-CMCM

TR-TR-MRMMRM

Forex

Derivatives

Securities

Money Market

Loans

Reporting

InterestexposureCurrencyexposure

Liquiditystatus

TR-TMTR-TM

FinancialAccounting

US $DEM

Market data

MaterialsManagementSales &Distribution

FIMMSD

Front Office Back Office

Order Contract Processing Position management

User authorization

RR ee ll ee aa ss e e