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1. INTRODUCTION
The main aim of the organizational study is to acquire the knowledge regarding the
functional as well as the management aspects of an organization. It helps us to familiarize with a
business organization and the different department in the organization and their functioning.
The organizational study is at The TRAVANCORE COCHIN CHEMICALS LTD,
Kochi, Kerala. The TCC Ltd is a Public sector undertaking owned by the Government of Kerala
situated at Udyogamandal in the Cochin Industrial belt. The factory and the registered office are
located at 20km from the Cochin International Airport and 15km from the Ernakulam Railway
station. Incorporated in 1951, TCC is one of the oldest chlor-alkali units in the subcontinent.
Today it has a production capacity of 85000 MT caustic soda/annum.
The company supports a large number of industrial units of strategic importance by
supplying basic chemicals with continuous efforts for up gradation of technology and
professional management.TCC is located on the banks of river Periyar, one of the finest
waterways in Kerala, and is recognized as an artery for its coastal trade and commerce.
The word 'business' is actually derived from the idea of 'busy-ness'. This idea accurately
describes most organizations: they are busy organizing resources, producing, selling, managing
people and keeping track of finances. The people running the business have to organize people,
money, materials and machines to produce a good or service to sell or give to their customers.
The discussion I instigated was with a worker who works for Mars. His job is a sales
development manager which involves him being part of a sales team which is the final
connection between Mars and its marketplace. Their key responsibility is to manage business
relationships with retailers, providing brands to consumers. Sales teams translate brand strategies
into practical promotions that build sales at retail level. 1. What is the legal structure of the
organization? Mars is an incorporated business; this means it has a separate legal identity from
its owners.
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The chemical industry comprises of the companies tha tproduce industrial chemicals. It is
central to the modern world economy, converting raw materials such as oil, natural gas, air,
water, metal and minerals into more than70,000 different products. Chemicals are used to make a
wide variety of consumer goods, as well as thousands of inputs to agriculture, manufacturing,
construction and service industries. The chemical industry itself consumes26% of its own output.
Major industrial consumers include rubber and plastic products, textiles, apparel, petroleum
refining, pulp and paper and primary metals. The chemical industry has shown rapid growth for
more than 50 years. As accepted by chemical engineers, the chemical industry involves the use
of chemical processes such as chemical reactions and refining methods to produce a wide variety
of solid, liquid and gaseous materials. Salt is one of the oldest and most popular condiments.
What is relatively unknown, however is that salt is also the raw material for one of the most
potentially profitable chemical industries in the country- Chlor alkali. The Chlor alkali industry
faces a threat from the imported products. The chlor alkali industry in India is around 60 years
old. It began with a modest capacity of a few thousand tonnes per annum andhas since grown
into a 2.24 million tone per annum capacity industry. In the process of manufacturing chlo ralkali
some bye products are assured. For each tone of caustic soda, 860 kg of chlorine and 25 kg of
hydrogen will be produced. Some amount of chlor produced is combined with hydrogen to make
hydrochloric acid. Caustic soda, Hydrochloric acid, Chlorine is basic chemicals and are usedby
almost all industries
Organizational studies encompass the study of organizations from multiple viewpoints,
methods, and levels of analysis. For instance, one textbook divides these multiple viewpoints
into three perspectives: modern, symbolic, and postmodern. Another traditional distinction,
present especially in American academia, is between the study of "micro" organizational
behaviour ² which refers to individual and group dynamics in an organizational setting ² and
"macro" strategic management and organizational theory which studies whole organizations and
industries, how they adapt, and the strategies, structures and contingencies that guide them. Tothis distinction, some scholars have added an interest in "meso" scale structures - power, culture,
and the networks of individuals and units in organizations ² and "field" level analysis which
study how whole populations of organizations interact.
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Whenever people interact in organizations, many factors come into play. Modern sciences,
organizational studies seek to control, predict, and explain. There is some controversy over the
ethics of controlling workers' behavior, as well as the manner in which workers are treated (see
Taylor's scientific management approach compared to the human relations movement of the
1940s). As such, organizational behaviour or OB (and its cousin, Industrial psychology) have at
times been accused of being the scientific tool of the powerful. Those accusations
notwithstanding, OB can play a major role in organizational development, enhancing
organizational performance, as well as individual and group performance satisfaction
commitment.
Organizational studies, sometimes known as organizational science, encompass the
systematic study and careful application of knowledge about how people act within
organizations. Organizational studies sometimes is considered a sister field for, or overarching
designation that includes, the following disciplines: industrial and organizational psychology,
organizational behavior, human resources, and management. However, there is no universally
accepted classification system for such subfields.
PUR POSE
The study was conducted with the help & support of the employees of different departments
of TRAVANCORE COCHIN CHEMICALS. It is done during the period from 30th May to 23th
July as a part of the partial fulfillment of the Masters of Business Administration Degree. This
report summarizes the following department's activities which include Operations/Production,
Marketing, Finance, Training & Development, Human Resource Department, Materials, Project,
Systems, Engineering, Technical, Security Department.
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2. INDUSTRY PROFILE
Chemical Industry in General
The chemical industry comprises of the companies that produce industrial chemicals.Chemicals are used to make a wide variety of consumer goods, as well as thousands of inputs to
agriculture, manufacturing, construction and service industries. The chemical industry itself
consumes 26% of its own output. Major industrial customers include rubber and plastic products,
textiles, apparel, petroleum refining, pulp and paper and primary metals.
Specialty chemicals are a category of relatively high valued, rapidly growing chemicals
with diverse end product markets. They include electronic chemicals, industrial gases, adhesives
and sealants as well as coatings, industrial and institutional cleaning chemicals and catalysts.
Chemicals in the bulk petrochemicals and intermediates are primarily made from Liquefied
Petroleum Gas (LPG), natural gas and crude oil. Typical large volume products include ethylene,
propylene, benzene, toluene, xylene, methanol, VinylChlorideMonomer (VCM), styrene,
butadiene and ethylene oxide.
Other derivatives and basic industrials include synthetic rubber, surfactants, dyes and
pigments, turpentine, resins, carbon black, explosives and rubber products contribute about 20%
of the basic chemicals external sales. Inorganic chemicals (about 12% of the revenue output)
include salt, chlorine, caustic soda, soda ash, acids (such as nitric, phosphoric and sulphuric )
titanium dioxide and hydrogen peroxide. Fertilizers (about 6% of the revenue output) include
phosphates, ammonia and potash chemicals. Consumer products include direct product sale of
chemicals such as soaps, detergents and cosmetics.
Chemical industry is highly heterogeneous with following major sectors.
y Petrochemicals.
y Inorganic chemicals.
y Organic chemicals.
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y Fine & Specialties.
y Bulk Drugs.
y Agrochemicals.
y Paints & Dyes.
Indian Chemical Industry
The Indian Chemical Industry is a significant component of the Indian economy with
revenues at about USD 28 billion. Indian Chemical Industry contributes about 6.7% of Indian
GDP and 10% of total exports. The industry contributes around 20% of national revenue by way
of various taxes and levies. Volume of production by chemical industry positions India as third
largest producer in Asia (next to China and Japan). The chemical industry accounts for about
13% share in the manufacturing output. The industry is a vital part of the agricultural and
industrial development in India and has key linkages with several other downstream
industries such as automotive, consumer durables, engineering, food processing etc. With the
current levels of performance the Indian Chemical Industry ranks twelfth in the world
production of chemicals. The chemical industry has achieved a growth rate of 8.6% over the
last few years making it one of the fastest growing sectors in India. This industry¶s growth rate
has been twice the Asian growth rate over the last five years. But the asset creation has been
the lowest. The Indian Chemical Industry is faced with multiple challenges. It is emerging
from a protected environment into a highly competitive global market. At the same time the
domestic market shows a path to maturity with a high demand potential for chemical end-
products. In terms of consumption, Indian chemical industry itself is its largest consumer; as the
basic chemicals undergo several processing to manufacture downstream chemicals. The industry
accounts for approximately one-third of the total consumption. Gujarat is the major contributor
to the basic chemical as well as petrochemical production with 54% and 59% share, in all India
production, respectively. Other major states producing basic chemicals include Maharashtra
(9%), Tamilnadu and Uttar Pradesh (6% each). Other major states producing petrochemicals
include Maharashtra (18%), West Bengal (12%), Uttar Pradesh (4%) and Tamil Nadu (3%).
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India is also an importer of chemical products. India¶s chemical imports are either for the
purpose of further processing in the chemical industry or for usage as intermediates in other
manufacturing sector. India has been sourcing its imports mainly from China (20% of India¶s
total chemical imports), followed by USA (8%), Saudi Arabia (6%), Singapore, Morocco and
Germany (5% each).The Government has been announcing a number of measures to improve the
competitiveness of the Indian chemical industry. These include: abolition of industrial licensing
to most of the chemical sub-sectors, excepting a small list of hazardous chemicals. The
Government is also continuously reducing the list of reserved chemical items for production in
the small scale sector, thereby facilitating greater investment in technology up gradation and
modernization. The Government has initiated policies for setting up of integrated Petroleum,
Chemicals and Petrochemicals Investment Regions (PCPIR). Such an initiative is likely to attract
major investment, both domestic and foreign, into the regions, which would have enabling
infrastructure that would provide conducive and competitive environment for setting up of
manufacturing units. PCPIR would reap the benefits of co-siting, networking and greater
efficiency through use of common infrastructure and support services. Such an industrial
complex would boost manufacturing activities, augment exports and generate employment.
Government is a signatory to Chemicals Weapons Convention, which is an universal,
non-discriminatory, multilateral Disarmament Treaty that bans the development, production,
acquisition, transfer, use and stockpile of all chemical weapons. India has passed the Chemical
Weapons Convention Act, 2000, which has come into force in 2005.Indian Chemical Council
(ICC ± also known as Indian Chemical Manufacturers Association) is the nodal point / signatory
representing India under the Responsible Care Initiative. ICC has prepared codes, guidance notes
for implementation of process safety, employee health and safety, pollution prevention,
emergency response and product safety. ICC is continuously interacting with regulatory bodies
on various issues like emergency preparedness, and safe transportation of hazardous chemicals.
Indian chemical firms have in place technical agreements with multinational firms to
keep abreast of the technological development in the global chemical industry, and to explore
possibilities of adapting the technology to meet the specific requirements of the Indian market.
Such a strategy helped the firms to have continuous up gradation in technology, resulting in a
wide and superior product portfolio. Strategies have also been adopted by Indian chemical firms
to cut down cost of production through leveraged buy-out for sourcing cost efficient raw
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materials and solutions for energy efficiency. Some Indian chemical firms are engaged in
continuous research and development activities to innovate new applications to increase end user
segments. Consolidation through buy-outs of brands and business is another strategy adopted by
Indian chemical firms. Indian chemical firms are leveraging their manufacturing expertise and
enter into contract manufacturing with multinational firms. These include custom manufacturing
and private labeling.
CHALLENGES AND STRATEGIES
CHALLENGES
Indian chemical sector has grown a long way since its early days of independence. The
sector has grown from a small-scale sector to multi-dimensional sector, which is taking on the
challenges of globalization. There are few factors, which hinders the growth of the industry.
These include:
High prices of basic feed stock
Basic raw materials constitute major portion of cost of production (30% to 60%) in the
chemical industry. Indian chemical industry either uses natural gas or crude oil as feedstock for
manufacturing process. The fluctuations in oil prices therefore affect the growth projections of
the firms. At times, the manufacturers are unable to pass-on the cost escalation (occurring due to
sudden increase in oil prices) to end consumers. Cost optimization is thus critical for the
chemical units, as their margins may go under pressure during oil crisis.
Low Level of ICT interface
Globally, information technology is being extensively used in several areas like chemical
processing and manufacturing. Application of information technology in the chemical sector is
mainly for equipment design, chemical engineering, and process simulation that have helped in
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reducing product and process development time. Information technology is also increasingly
used in the area of R&D, especially in collaborative research. The usage of information
technology in Indian chemical industry is relatively lower, as most of the units are in the small-
scale sector.
Low Level of Brand Development
Indian chemical producers, excepting a few large producers, generally sell their products
as generic products without brand development. There is also low level of interest amongst small
scale producers for brand development, product development as also market development.
Low Level of Common Infrastructure
In general, due to its very nature, the chemical / petrochemical industry requires certain
basic infrastructure facilities, both in the process chain as also in the supply chain. In the process
chain, the critical infrastructure requirements include a common effluent treatment plant, and an
effective green belt segregating the industrial units from human settlements. In the supply chain,
the critical infrastructure requirements include a good port, chemical storage terminal, and
adequate berthing facilities. In the above context, it is being felt that the production and export
earnings of this sector would receive a quantum jump if an industrial estate dedicated to the
chemical industry could be set up. At present, each unit has to create specialized facilities on its
own which leads to duplication of efforts and investment. If chemical units are clustered in close
proximity, the required infrastructure could be vertically integrated resulting in cost reduction.
Environmental Regulations
Safety, health and environment protection issues are becoming important concerns for the
Indian chemical industry. As with other industries, the chemical industry needs to comply with
regulations such as Occupational Safety and Health and Process Safety Management regulations.
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Environmental safety, occupational safety and process management safety can easily be met if a
firm is manufacturing large volume of single chemical. But it may not be relatively feasible for
the firms who manufacture low volume and large number of chemicals in a single plant.
Dumping / Import Competition
The chemical industry is the second largest industry that has attracted large number of
anti-dumping actions in the world.
STRATEGIES
Focus on Core Competence
Chemical products trade is increasingly getting specialized all over the world. Innovation
is increasingly becoming an important factor to focus on core competence and to become
manufacturers to focus on select business segments where competitive advantage exists. Such
strategies would help Indian chemical manufacturers to establish relationship with their
customers in profitable segments and exit non-competitive segments.
Strengthening Technological Competence
Indian chemical industry should strive for continually improving its production processes
and products by investing resources in technology development. Technological development
may be achieved by the chemical industry at two levels. In the bulk products segment, the
chemical industry should undertake process innovation with the objective of reduction in cost of
production. In addition, the industry needs to invest in technological resources that would lead to
specialized product development. Liberalization process has already increased the possibility of
intra-firm transfer of technology and management practices in the form of consolidation within
the economy as also from developed countries through foreign direct investment.
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Improving Basic Management Capabilities
Indian chemical industry has a good record of management expertise. This could be
further leveraged with techniques such as Good Manufacturing Practices, Good Laboratory
Practices, Total Quality Management, Total Production Management and Risk Management. The
Principles of Good Laboratory Practices have been developed to promote the quality and validity
of test data used for determining the safety of chemicals and chemical products. Such practices
would result in quality improvement and lower cost, thereby improving competitiveness.
Adhering to Environmental Norms
Chemical substances are used in manufacture of consumer items such as paint, glue,
insect spray, cosmetics and household cleaners, chemical producers have the responsibility in
promoting safe management of substances ± starting from design in production to end-use, and
their final disposal (hazardous waste).Environmental regulations were the principal reason for
the relocation of manufacturing facilities from developed to developing countries. To garner a
greater share in world chemicals market, Indian chemical industry needs to address various
developmental issues such as sustainable chemistry, adherence to safety and health and risk
management.
Focus on R&D
Research and Development in the chemical sector may be undertaken in areas such as:
Product development;
Process innovation; Equipments for production; and
Research related to application/safe use of chemicals.
The basic chemical sector should focus on process innovation and product development
and strengthen their competitiveness through improvements based on performance and quality of
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products. Firms in knowledge based chemical sector should focus on R&D with the objective of
achieving product leadership and process innovations. The petrochemical sector should focus on
application R&D, as new applications have to be identified to increase use and application of
polymers.
Collaboration
The chemical industry needs to enhance their collaborative efforts in order to improve
competitiveness. Collaboration amongst players in the chemical industry could happen both at
cluster level (for sharing of common infrastructure) as also at firm level (for sharing of
knowledge and technology).Collaboration with firms across borders for technology and
investment would also give a boost to the industry. In addition, the players should also achieve
greater level of industry-institutional partnership for knowledge development and sharing.
Increasing ICT interface
Chemical firms in India can gain a lot by making their manufacturing process IT-enabled.
Information Technology (IT) can bring a good change in entire process cycle from technology,
engineering and procurement to manufacturing, by integrating them with business processes in
all these areas. This will eventually result in higher efficiency for the industry. Increasing use of
IT to transact business will also help the sector, as most of the products in the chemical sector are
commoditized.
Consolidation
The new trend in chemical industry is competing through consolidation. Chemical firms,
through mergers and alliances are now achieving economies of scale all over the world.
Consolidation helps the chemical industry in reduction of cost in their procurement and
production. Such consolidation exercises also provide for reduction in overheads, marketing
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expenses, increased efficiencies in supply chain management, and enhanced presence in various
regions.
Industry - Academia Linkages
For transforming ideas into new products, partnership between industry and academia is a
must. Thus, Indian chemical industry should leverage the potential of educational and research
institutions to source intellectual as well as human capital. Such linkages may be effectively used
for setting up of in-house R&D facility or for outsourcing R&D activities. The educational
institutions could play a greater role for development of Indian chemical industry by offering
courses and conducting research proactively. The research and academic institutions may also
open local offices within chemical clusters to facilitate greater level of interactions.
Marketing and Promotion
Indian chemical industry should increasingly focus on marketing and promotion to
achieve greater share in global chemical trade. The industry may endeavour to concentrate more
on issues such as brand building, export promotion and market development. These aspects can
be easily tackled through adoption of superior process technologies and adhering to quality and
environmental standards.
Setting up of Chemical Parks or Mega Chemical Estates
In order to address the issue of capacity expansion and for creation of common
infrastructure, the chemical industry, in association with the Government may establish exclusive
Chemical Parks ± a concept similar to the Software / Hardware Technology Park. It is also
important to consider establishment of exclusive Chemical Zones on the lines of Special
Economic Zones to give a fillip to the industry. In such Parks / Zones, the industry may be
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encouraged to set up mega chemical plants that could contribute to increased production as well
as employment generation. The Government has already initiated policies for setting up of
integrated Petroleum, Chemicals and Petrochemicals Investment Regions (PCPIR).
De-reservation of Select Chemical Production
Many chemical products are still reserved for production under small-scale sector.
However, cost competitiveness as well as technological compliance cannot be achieved without
operating under scale economies. Most of the firms operating at the global level are big ones and
enjoy economies of scale. De-reservation of chemical products reserved for production under
small-scale sector can be a good measure to support the globalization efforts of the industry.
Creation of Modernization Fund
A modernization fund on the lines of technology up gradation fund established for the
textile sector may be created to strengthen the technological competence of the industry.
Increasing Consumption Levels of Chemicals
Per capita chemical consumption in India is low as compared to world standards
(estimated to be one-tenth of world average).Increasing consumption level in the domestic
market would ignite the prevailing latent demand. This could be achieved through increasing
applications through R&D and enhancing the knowledge of end consumers. The industry, thus,
has a major role in increasing the per capita consumption level in the domestic market.
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MAJOR CHEMICAL GROUPS AND SUB-SEGMENTS PRODUCED IN INDIA
Alkali Such as Soda ash, Caustic soda, and Liquid Chlorine.
Inorganic chemicals Such as Aluminum fluoride, Calcium carbide, Carbon black,
Potassium chlorate, Sodium chlorate, Titanium dioxide and Red
phosphorous.
Organic chemicals Such as Acetic acid, Acetic anhydride, Acetone, Phenol, Methanol,
Formaldehyde, Nitrobenzene, Citric acid, Maleic Anhydride, Penta-
Erithritol, Aniline, Chloro methanes, ONCB, PNCB, MEK,
Acetaldehyde, Ethanolamine¶s, Ethyl acetate and Ortho nitro toluene.
Pesticides Pesticides and insecticides registered under the Insecticide Act of
1968.
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Dyes and dyestuff Such as Azo dyes, Acid direct dyes, Basic dyes, Fast colour bases,
Ingrain dyes, Oil soluble (solvent dyes), Optical whitening agents,
Organic pigment colours, Pigment emulsion, Reactive dyes, Sulphur
dyes, Vat dyes, Food colours and Napthols.
Petrochemicals Such as Synthetic fibers, Fibre intermediates, Polymer, Elastomers,
Surfactants and Performance plastics.
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3. COMPANY PROFILE
HISTORY
Seshasayee brothers established the Travancore Mettur Chemicals in 1951(Under IndianCompanies Act 1956) in joint venture with Fertilizers and Chemicals Travancore
Ltd(FACT).Commercial production was started in 1954 with a capacity of 20 TPD Caustic soda.
It has the distinction of manufacturing unique product named Rayon Grade Caustic Soda. When
financial problems happened to the company the then Travancore-Cochin government provided
financial aid and it was taken over by the government. Thus it got renamed as Travancore
Cochin Chemicals and subsequently after the independence it was taken over by the Govt of
Kerala and it became a public ltd company. At present its production capacity is 175 TPD
Caustic soda and it plans to expand its capacity to 225 TPD Caustic soda. About 50 corers is
needed for the expansion which will take 2-3 years to complete. The company undertook
expansions in 1961,1964 and 1975 using Mercury cell technology. As Mercury cell technology
is creating problems the company went for the latest technology which resulted in the shifting of
the company¶s technology from Mercury cell technology to Membrane cell technology which is
an environment friendly technology. Membrane cell technology was commissioned in 1997 with
technical help of ASAHI Glass Co Ltd in Japan. The products of TCC are Caustic soda,
Chlorine, Hydrochloric acid and Sodium Hypo Chlorite. The raw materials used for the
production of these products are Common salt, Electricity and Water. About 60% of production
cost is spend by TCC for Electricity. When Mercury cell technology was used there was a
requirement of 3700 units of electricity for producing 1 TPD Caustic soda. But due to the
introduction of Membrane cell technology the consumption got reduced to 2600 units of
electricity for the production of 1 TPD Caustic soda. Common salt is brought mainly from the
salt pans of Tuticorin in Tamilnadu. Water needed for the production is met from the river
Periyar. At present TCC¶s strength is about 800 workers which comprises of 700 employees
and 100 managerial staff.TCC is accredited with ISO 9001:2008 certification in 2006 and
company is planning to go for ISO 14000 certification.TCC is the only public ltd company
manufacturing Caustic soda in India. TCC¶s competitors are all private companies.TCC has
decided to join hands with Indian Space Research Organization (ISRO).Sodium per chlorate is
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used as fuel in rockets. Sodium chlorate is the essential raw material for making Sodium
perchlorate.TCC and ISRO has signed the deal for the production and supply of Sodium chlorate.
COMPANY INFO
Company name : THE TRAVANCORE COCHIN CHEMICALS LIMIT
Type : A Government Company
Nature of business : Manufacturer, Exporter
Number of Employees : more than 1000 People
Turnover : US$ 10-25 Million (or Rs. 40-100 Crores Approx.)
Major Markets : Indian Subcontinent
Year of Establishment : 1951
City : Kochi
Province/ State : Kerala
Country/ Region : India
Company Contact : THE TRAVANCORE COCHIN CHEMICALS LIMITED
Add: Post Bag No. 4004, Udyogamandal, Kochi, Kerala, India
Tel No : 91-484-2545011/2548583
Products : Caustic soda, Chlorine, Hydrochloric acid,
Sodium Hypo Chlorite
Website : www.tcckerala.com
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3.2 Initial Investment for the company
Investors Amount ( in corers)
Government of Kerala 11.90
KSIDC 8.11
FACT 6.50
Mettur Chemicals Ltd 3.50
TOTAL 30.01
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3.3 Present Capital Information
3.4 Mission Statement
Supply quantity and quality chemicals at competitive prices to customers.
Customer satisfaction and concern for environment & safety.
Utmost level of conservation of all resources.
Cost effectiveness in all operations.
Regular Up gradation of technologies used in processing.
Investors % of shares
Government of Kerala 80
KSIDC 17
FACT 2
Mettur Chemicals Ltd 1
TOTAL 100
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3.5 Achievements
The major achievements are:
1981 Best performance Award for Safety in the State from Directorate of Factories
and Boilers, Government of Kerala
1987 Award for best Performance in Safety in India under Chemical Industries group
from National Safety council.
1988-89 Best Pollution Control Award under group ³Heavy Inorganic Industries´ in
Kerala from Kerala State Pollution Control Board.
1988-90 Prize for Productivity from Kerala State Productivity Council.
1993 Best Performance Award for Energy Conservation in the State of Kerala under
group ³Chemical and Fertilizers above 3000KVA´ from Government of
Kerala.
1994-95 &
1995-96
Best Performance Award for the Productivity in the State of Kerala under the
group ³Large Industries´ from Kerala State Productivity Council.
1996 Best Performance Award for Energy Conservation in the State of Kerala under
group ³Major Industries´ from Energy Management Centre, Government of
Kerala.
1998 Performance Award for Energy Conservation under the group ³Chlor-Alkali
Sector´ from Ministry of Power, overnment of Kerala.
2003 Kerala State Energy Conservation Award in appreciation of the outstanding
achievements towards energy conservation and management.
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3.6 Major Customers of TCC
Hindustan Unilever Ltd (HUL) Kochi, Kerala.
Indian Rare Earths Ltd (IRE) Udyogamandal, Kerala.
Tamilnadu Paper Mills Ltd Pugalur, Tamilnadu.
Pigments India Ltd Chalakudy, Kerala.
Indian Oil Corporation (IOC) Ernakulam, Kerala.
Mysore Paper Mills Ltd Bhadravathy, Karnataka.
Fertilizers and Chemicals Travancore Ltd (FACT) Udyogamandal, Kerala.
Travancore Titanium Products Ltd Trivandrum, Kerala.
Kerala Minerals and Metals Ltd (KMML), Kollam.
Hindustan Zinc Ltd [all units]. Hindalco Ltd Ernakulam, Kerala.
Hindustan Newsprint Ltd (HNL) Kottayam, Kerala.
Kerala Chemicals and Proteins Ltd (KCPL) Kochi, Kerala.
Hindustan Organic Chemicals Ltd (HOC) Ambalamugal, Kerala.
Kerala Water Authority (KWA) Trivandrum, Kerala.
Hindustan Insecticides Ltd (HIL) Udyogamandal, Kerala.
National Thermal Power Corporation (NTPC) [all units].
Binani Zinc Ltd Edayar, Kerala.
Steel Authority of India Ltd (SAIL) [all units].
3.7 Major Competitors of TCC
Chemfab Alkalies Ltd, Pondicherry.
Andhra Sugars Ltd, Andhra Pradesh.
DCW Ltd, Mettur.
Kothari Petrochemicals Ltd.
SPIC, Chennai.
Sree Rayalseema Alkalies & Allied Chemicals Ltd, Andhra Pradesh.
Chemplast Ltd, Mettur.
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3.8 Management & Board of Directors
There are 5 directors for the company. As the major shareholder, Government of Kerala
nominates the Board of Directors. Professionals and Bureaucrats serve as Board members. The
Managing Director is the only fulltime director in the board. The principal Secretary of the
Industrial Department is the Chairman.
Chairman K Sreenivasan IAS (Principal Secretary of Industrial Dept)
Managing Director V Muralidharan Nair
Board of Directors
M R Ramachandran (nominee from KSIDC)
N Thomas (nominated director)
N I Paulose (retd official nominated by govt)
Company Secretary Smt Susan Abraham
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3.9 Products & Production Capacity
Products Production capacity (in tons per annum)
Caustic Soda Lye 63,875
Caustic Soda Flakes 36,500
Liquid Chlorine 26,280
Commercial Hcl 1,41,255
Sodium Hypochlorite 16,425
3.10 Industries served by TCC products
Caustic Soda Soap, Paper, Textile, Fertilizers, Drugs and Pharmaceuticals, Vanaspathi,
Engineering, Petroleum and Chemicals.
Chlorine Paper, Textile, Insectides, Water Purification, Drugs, Pharmaceuticals,
Mineral Processing, Sugar Fine Chemicals and Rubber.
Commercial Hcl acid Fertilizing, Engineering, Mineral Processing, Starch, Oessin and Plastics.
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ORGANISATIONAL STRUCTURE
MD
GMT
DGM (PJ)
DFC
CS & IA
AGM
(OP)
AGM
(E)
AGM
(E & I)
AGM
(M)
AGM
(HR)
AGM
(MT)
AGM
(PJ)
AGM
(T)
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MD- Managing Director
GMT- General Manager Technical
DGM (PJ)-Deputy General Manager (Project)
DFC-Deputy Finance Controller
CS & IA-Company Secretary & Internal Auditor
AGM (OP)-Assistant General Manager (Operations)
AGM (E)-Assistant General Manager (Engineering)
AGM (E & I)-Assistant General Manager (Electrical & Instrumentation)
AGM (M)-Assistant General Manager (Marketing)
AGM (HR)-Assistant General Manager (Human Resources)
AGM (MT)-Assistant General Manager (Materials)
AGM (PJ)-Assistant General Manager (Project)
AGM (T)-Assistant General Manager (Technical)
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4. OBJECTIVES OF THE TRAINING
The objectives of the training are as follows:
y To familiarize with the organizational climate and culture.
y To understand the organizational structure and various functional departments.
y To make an analysis of organizational performance.
y To have an exposure of the work environment.
y To realize the extent to which the theory matches with practices inside an organization.
y
To understand the extent to which the theory matches with the actual practices seen in the
organization.
y To study the relevance of TCC in the chemical industry field in India.
y To get clear idea regarding the products and their products
Soft Skills Development
More and more corporations around the world recognize that, in order to gain a
competitive advantage, they need to make sure their people know how to handle themselves at
work and how to relate with their customers and peers. Most B-Schools cultivate soft skills to
students and we take them one step higher in Internship Program.
Personality Development
In today's world academic knowledge alone is not sufficient to grow and excel in life.
Today it is no longer possible to get a job on the basis of your qualification. It helps students
with personality development during the course of internship program through.
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5. SCOPE OF THE TRAINING
The study is mainly based on the details collected from each department. It provides a better understanding at functional level of each department i.e. Purchase, Materials,
Production, Marketing, Finance and Human Resource Management. Each and every activity
of the company has been studied very carefully with the data available. Apart from that I
gained knowledge of the functioning of different departments and their interrelationship with
each other.
This study helped me familiarize with the manufacturing of emissions control and ride
control products for the automotive industry. This report will be helpful for the company in
order to find their weakness and buildup their strengths.
All internship opportunities are of the tactical and strategic level. Internship offers cover
wide range of management specializations. For instance: marketing, sales management, HR,
operations, finance and IB. All internship projects are carefully selected for future scope,ensuring that grow rapidly from the internship level to that of a corporate leader.
y Limited to understanding the various departments and their functions.
y To understand the extent to which management theory matches with the actual practices
seen.
y Attain information regarding the Strengths, Weakness, Opportunities and Threats of
various departments.
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6. FUNCTIONAL DEPARTMENTS
The organizational chart is a graphic means of showing major departments and divisions
of the enterprise and lines at formal authority. Departmentation is important for a well organized
company. In this organization this is well structured.
The various departments functioning in TCC are:
Operations/Production Department.
Marketing Department.
Materials Department.
Engineering Department.
Human Resource Department.
Training & Development Department.
Technical Department.
Systems Department.
Project Department.
Finance Department.
Security Department.
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6.1 OPERATIONS/PRODUCTION DEPARTMENT
Assistant GeneralManager
(Operations)
Plant Manager -I Plant Manager-II
Deputy Manager
(Production)-I
Deputy Manager
(Production)-II
Senior Engineer
(Production)-I
Senior Engineer
(Production)-II
Plant Engineer-I Plant Engineer-II
Executive Trainee-I Executive Trainee-II
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Operational department is the most important department of TCC. This department
carries out the manufacturing of all the products. The company carries out continuous production
system; hence this department plays a very crucial role in TCC.
PRODUCTION PROCESS
Production is the process of converting raw materials into finished goods. It is the process
of adding values to raw materials. Layout in TCC is product layout. All the sections and
departments are based on these activities of production layout. Company carries out a continuous
production system.
PRODUCTS MANUFACTURED
Caustic soda lye.
Caustic soda flakes.
Hydrochloric acid.
Chlorine.
Sodium hypo chlorite.
STAGES IN PRODUCTION PROCESS
Brine preparation and primary purification.
Secondary brine purification.
Electrolysis.
Chlorine treatment.
HCL synthesis.
Caustic fusion.
Soda bleaches preparation.
Objectives
Reduce non confirming products.
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Maximize the availability of electrolyze operation.
Optimizing the specific consumption of electricity, furnace oil and purification chemical.
Duties and Responsibilities of Operations Manager
Head of the operations department fixes monthly target of the product based on
the market requirement.
He is responsible for the modification in the production process and responsible
for the effluent charges.
Operations Manager has the administrative control over the operations
department.
Operations Manager is the designated emergency controller during any hazardous
incident that is leakage or emission of any toxic gas or liquid.
Duties and Responsibilities of Plant Manager
Custodian of plant.
Plant Manager will plan production activities to meet the production of target set
by the Operations Manager.
Plant Manager has the administrative control of personnel working in the plant.
Plant Manager Co-ordinates with other managers for the smooth functioning of
the plant.
Plant Manager is responsible for the material consumption.
Plant Manager will plan the shut down activities and carry out maintenance work
of plants.
6.2 MAR K ETING DEPARTMENT
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Assistant General Manager
(Marketing)
Sales Manager
Deputy Manager (Marketing)
Assistant Sales Officer
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The marketing department is headed by marketing manager and reports directly to themanaging director .
.
Duties and Responsibilities of Marketing Manager
Marketing Manager is directly responsible for sales and distribution of the products.
Marketing Manager is responsible for the customer satisfaction.
He is responsible for organizing and co-ordinating various aspects of marketing
including sales forecasting, advertising, sales promotion and transport.
Marketing Manager is responsible for implementing product policy.
He has a crucial role in price fixation.
Marketing Manager has responsibilities regarding after sales service and complaint
handling.
Sections
The marketing departments have been divided into 2 sections:
y The supply section (issue).
y
The documentation section (documentation).
Functions of the Supply section
Preparation of schedules of dispatch and the actual dispatch.
Execution of the sales offers.
Maintain daily stock registers.
Informing parties about the dispatch affected.
Performing after sales services.
Manufacturing stability in sales so as to boost credibility with the buyers.
Functions of the Documentation section
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Preparation of sales quotation/tenders, letters and amendments.
Maintenance of sales offers register book and other necessary information.
Keeping records of the buyers.
Keeping proper documentation for buyer complaints and the after sales service provided.
Preparation of sales budget, sales plan and monthly allotment correspondence with
parties.
The major markets are in Kerala, Tamilnadu and certain portions of Karnataka except for
caustic soda flakes. All their products are mostly sold in stock in South India. There is a
demand for caustic flakes from Mumbai.
THE MAR K ETING MIX
The major markets are in kerala, Tamil nadu and certain portions of
Karnataka expert for caustic soda flakes. All their products are mostly sold in stock in south
India. There is a demand for caustic soda flakes from Mumbai.
1. PRODUCTS
TCC manufactures industrial products namely, caustic soda lye, caustic soda flakes,
liquefied chlorine, commercial hydrochloric acid and soda bleach. The industries served through
these products are soap, paper, insecticides pharmaceuticals, starch chemicals, minerals, minerals
processing,
disinfectant, textiles, rubber, water purification, drugs, petroleum etc. The
only branded product is soda bleach, in the name µ¶ECO CLEAN¶¶.
.
2. PRICE
The company has adopted a differential pricing policy. An open body namely AMAI
(alkali manufactures association of India) fixes ceiling price for a p price for a particular period.
Generally this price is fixed by adding up the basic price (cost of production + sales tax + excise
duty + freight charges + a small percentage of profit). Price concessions are also given to long
distance customers, taking into consideration their freight element.
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Approximately price for the products are as follows:
PRODUCTS PRICE
Caustic soda : Rs. 21100/tone
Caustic soda flakes : Rs. 23100/tone
Liquid chlorine : Rs 9800/tone
Commercial hydrochloric acid : Rs 3500/tone
Sodium hypochlorite : Rs 3000/tone
3. PLACE
Channels include direct selling to customers. For caustic soda, there are agencies outside
kerala for marketing. There are two dealers in Tamil nadu. The entire functions are done from
the company office at udyogamandal and there is no marketing office outside the company. The
dispatch takes place within the company premises.
4. PROMOTION
The products of the company are industrial products. Since TCC is the only producer of
the above- mentioned products in the state, there is no real competition in the local market. The
customers are aware of the existence of the company. The actual marketing factor of the product
is the price offered by TCC. The customer accepts the offer only if the price offered by our
company is the lowest among the bids made. TCC generally does not give importance regarding
advertisement of their products. However, the company advertises in trade journals like chemical
magazine once in a while. The promotional activities include regular press releases, creation of
documentary etc. promotional activities are generally done through company websitewww.tcckerala.com
6.3 MATERIALS DEPARTMENT
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Material is an important factor of production. Materials department of TCC
plays an important role in reducing cost and increasing the profit. Going with the technical
changes, it has a computerized purchases inventory control system. The main materials used in
the industry are given a 10 digit code to avoid complexities in handling. The materialsdepartment is divided into two:
PURCHASE DEPARTMENT
Assistant General Manager
(Materials)
Manager (Purchases)
Deputy Manager
(Purchases)
Assistant Purchase
Officer
Manager (Stores) Manager
(Inventory Control)
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The department handles the purchase activities of TCC. The various raw
materials needed for the production are procured by this department. The materials are
purchased at the right time in right quantity from the suppliers. Materials are procured as
per the request of inventory control section.
STEPS IN PURCHASING
Purchase Indent: indenter raises materials procurement request (MPR) to the
inventory section.
If the material is not available, the form is sent to the purchase department.
Enquiring: purchase department send enquiry to the approved vendors on the
receipt of purchase indent.
Receiving quotation: quotation are received and opened by a committee which
contains a member of purchase department, one from finance and one from the
internal audit.
Preparation of comparative statement:
Quotation is tabulated and purchase department prepare comparative statement. It is
send to indenter.
Approval: it is verified by the audit section.
Concurrence from the audit department is obtained.
Purchase order: file is send to the concerned party.
Store and inventory control department
Stores department stores the raw materials of about 6000 items stored which
includes raw materials, chemicals, electronic goods, equipment, spares etc. The various items are
given 10 digit codes for easy handling. It has computerized system of material handling.
STEPS IN RECEIVING MATERIALS
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Visual Inspection: To first check the purchase order. Only after this the material is
received and stored.
Preparation of receiving reports.
Inspection report: check whether the material is real. Inspection is done by DMIC
inspection report.
Payment: indenters check the material, receiving and inspection report is dispatched to
accounts department.
Preparation of rejection report: if the materials is not in proper condition, goods
rejection report is prepared. It is send to the purchase department. They inform this
to the supplier. New supply is done only after this.
Inventory Control
Inventory control is an essential function of stores department. It helps to reduce
cost and increase profit of organization. Codification is done by DMIC. For controlling the
inventory, certain levels of inventory such as maximum, minimum and reorder level are
prepared. When the stock reaches the reorder level purchase request is made.
Objectives of Inventory Control
Unwanted piling of inventory is prevented.
Materials codification to avoid duplication.
To determine the item to be stored.
To keep suitable record.
To determine which and how much to replenish.
To disclose obsolete items.
6.4 ENGINEERING DEPARTMENT
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FUNCTIONS
Assistant General Manager
(Engineering)
Chief Engineer
(Utilities& Statutes)
Chief Engineer
(Maintenance)
Deputy Manager
(Utilities &Statutes)
Deputy Manager
(Maintenance)
Senior Engineer
(Maintenance)
Executive Trainee
Chief Engineer
(Mechanical)
Executive Trainee
Senior Engineer
(Mechanical)
Deputy Manager
(Mechanical)
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Providing different utilities on request including statutory services.
Provide operation and transportation for automobile workers.
Provide service like welding, machinery painting and salt changing.
Statutory research and development of equipments and tools.
Maintain two or more workshops for fabrication and machinery.
MECHANICAL MAINTENANCE SECTION
Mechanical section is found to be the backbone of TCC. All type of manual maintenance
is handled by this section and look forward to maintain the machinery in the best possible
manner and ensure healthy and sound flow of works with in the organization.
The engineering department has been divided into four departments:
y Electrical department.
y Mechanical department.
y Instrumentation department.
y
Civil department.
y
Electrical department
There are two functions for this department:
Ensuring uninterrupted power supply.
Man Management.
Mechanical department
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All types of manual maintenance is handled by this section and maintains
the machinery in the best possible manner and ensures healthy and sound flow of works
within the organization.
Objectives
To ensure all equipment engaged in production are in good condition.
To cut down time of critical equipment.
To reduce cost due to the inefficiency in equipment handling.
Instrumentation department
The main functions of instrumentation department are:
Plant processing operation and control of plant and equipment.
Keeping record for it.
The maintenance of equipments.
Civil department
The main functions of civil department are:
Maintenance of existing building.
Roof maintenance work.
Painting and Insulation.
Tender issue for civil works.
Preparing Materials Procurement Requirement (MPR) of steel sheet cement and other
construction material except sand.
6.5 HUMAN RESOURCE DEPARTMENT
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Human resource is considered as the most vital asset of an organization. TCC has a well
defined employee power. It helps the organization to perform well in the market. Human
resources department is headed by manager, HRD, who organizes the training programs for
workers and managerial staff. The manager HRD is responsible only for training and
Assistant General Manager
(Human Resources)
Medical Officer Chief Security Officer Manager
(Human Resources Welfare)
Deputy Manager
(Catering Service)
Assistant Personnel Officer
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development. MHRD does not come under the personnel department for workers and managerial
staff.
The main functions of Human Resource department are:
Manpower planning.
Recruitment.
Welfare functions (including statutory and Non-statutory welfare measures).
Grievance Handling- As per the provisions of Industrial Dispute Act and as per
Factories Act.
Industrial Relations.
Public Relations.
Job Description.
Training.
Staffing.
Performance Appraisal.
Wage and Salary Administration.
Promotional Policy.
6.6 TRAINING AND DEVELOPMENT DEPARTMENT
Conventional 'training' is required to cover essential work-related skills, techniques and
knowledge, and much of this section deals with taking a positive progressive approach to this
sort of traditional 'training'. Importantly however, the most effective way to develop people is
quite different from conventional skills training, which let's face it many employees regard quite
negatively. They'll do it of course, but they won't enjoy it much because it's about work, not
about themselves as people. The most effective way to develop people is instead to enablelearning and personal development, with all that this implies.
So, as soon as you've covered the basic work-related skills training that is much described
in this section - focus on enabling learning and development for people as individuals - which
extends the range of development way outside traditional work skills and knowledge, and creates
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far more exciting, liberating, motivational opportunities - for people and for employers. Rightly
organizations are facing great pressure to change these days - to facilitate and encourage whole-
person development and fulfillment - beyond traditional training.
The functions of the Training and Development department are:
Identifying training needs.
Imparting the required training.
Maintaining the training records.
VARIOUS TRAINING PROGRAMMES
GENERAL TRAINING
In order to provide this type of training, one has to determine what would be the trainee¶s
growth potentials, up to what level he can grow in the organization etc. A performance
appraisal has to be done to evaluate his present performance. Training is given on the basis of
appraisal.
NEED BASED TRAINING
Need based training will be done o the basis of determining the level of knowledge and
skill one requires for a particular job. Next is to find out how many employees have to be given
this training. On the basis of these needs training is given to the employees.
CUSTOMER TRAINING
Customers are given training on handling of chlorine and other products in various situations.
INDUCTION TRAINING
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It is the training provided to the newly recruited employees to familiarize with the
activities, rules, policies of the organization. It is also done to introduce the new employees to
the other employees of the organization.
TECHNOLOGY TRAINING
Company provides advanced training for workers to cope up with the technological
changes. Feed back is obtained from employees and the effectiveness of the training programme
is ascertained after a period of 2-3 months.
PERSONALITY DEVELOPMENT PROGRAMES
Personality development programmers are conducted in a regular time period for the
development of both workers and manager.
INTERNAL TRAINING
y The HRD department has the provision for conducting training. The HRD centre has a
hall which can accommodate around 40-50 people and has a public address system and a
LCD projection.
y
Every month, 3 day training programmers, is held for workers. The workers educationcenter, under the lab our industry conduct. This programmer¶s are conducted on contact
basis, which is recorded annually. 20-25 workers from various sections are selected every
month. 4-5 officers from WEC conduct the training programmers and towards the end
fixes the date for the programmes of next month in consultation with the manager HRD
EXTERNAL TRAINING PROGRAMMES
TCC staffs send for external training based on the intimations; received from the external
agencies. An officer has been send to madras, Trivandrum and other places. On an average TCC
spends more than one and half lakh rupees in a year on training needs.
6.7 TECHNICAL DEPARTMENT
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The Technical department has been divided into two departments:
y Technical Service Section.
y Safety and Pollution Control.
Technical Service Section
The main functions of this section are:
Production calculation and reporting.
Production stock comparison.
Safety Section
The main functions of this section are:
Safety Induction.
Safety Inspection and Auditing.
Assistant General Manager
(Technical Service)
Chief Engineer
(Fire & Safety)
Chief Engineer
(Technical Service)
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Safety Training.
Safety Awareness Programmes.
6.8 SYSTEMS DEPARTMENT
Systems department is one of the upcoming departments of TCC. It has come into
existence in the year 2006. As it is faster in company, it has not fully implemented in all
departments, but the implementation work is going on. This department is under the control of
project department. Manager systems are directly reported to the manager projects. 115
computers and 75 printers are there in TCC.
Official website of TCC and through all the maintenance and complaint, handling procedures aredone
Objectives
Website management.
Up gradation, maintenance and changes are done by manager systems.
There are two main servers in TCC
Database server
Application server
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6.9PROJECT DEPARTMENT
C
Deputy General Manager
(Projects)
Assistant General Manager
(Projects)
Chief Engineer
(Project)-I
Chief Engineer
(Project)-II
Assistant General Manager
(Systems)
Deputy Manager
(Systems)
Senior Engineer
(Systems)
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Project department is an independent department. The main functions of this department
are the execution of new projects for the company.
The main functions of this department are:
Planning feasibility study and implementation of new projects.
Preparation of detailed report.
Preparation of feasibility reports if approved by the management.
Invitation of tenders through advertisements.
Evaluation of tenders.
Agreement.
Execution.
Hand over new projects to operations departments.
New projects in discussion
Sale of drinking water- TCC has a water treatment plant with excess capacity.
Serious discussions are going on regarding the sales of water in total area at a
reasonable rate.
New projects in consideration
Development of a new rutile plant.
Linking the whole organization with a network.
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6.10 FINANCE DEPARTMENT
Deputy Finance Controller
Deputy Finance
Manager
(Costing)
Deputy Finance
Manager
(Cash)
Deputy Finance
Manager
(Marketing Records)
Deputy Financial
Manager
(Confidential &
Provident Fund)
Assistant Accounts
Officer
(Bills)
Senior Accounts
Officer
(General Finance)
Assistant Accounts
Officer
(Establishments)
Senior Accounts
Officer
(Costing)
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Travancore Cochin chemicals limited has an efficient finance department headed by the
finance manager and he is assisted by the deputy manager, finance. Finance manager is
responsible for shaping the fortunes of the company, preparing budgets, raising funds, keeping
different accounts etc. TCC is having management information system to assist the finance
department. The finance department itself is divided into different sections like general accounts,
costing bills, establishment and provident fund accounts sections each having its own functions.
The functions of finance department are:
Purchase bills passing and payment to suppliers.
Sales invoice records.
Debt collection.
Budgeting and costing.
Statutory auditing.
Finance control.
Handle all auditing and taxes.
Sales accounting.
Generation and Utilization of funds.
Treasury operations.
Management Information Systems (MIS) and Corporate planning.
Financial book keeping and finalization of accounts.
The functions of each department are explained below:
DEPUTY FINANCE MANAGER
Deputy finance manager controls the costing process. Various costs such as material
costs and production cost are assessed. Fixed capital and working capital are also planned. A
comparative study on budgeting control is made.
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FINANCE MANAGER :
The function of FM is to have an over all control of above department. The various
sections coming under finance department are explained below;
GENERAL ACCOUNTS SECTION:
In this section a large number of general accounts are kept, these include;
General journal in which the transactions are entered first.
Standard journal in which all recurring items are entered (salary, wages, excise duty).
Cash book in which all cash receipts and payments are recorded.
Sundry creditors and sundry debtor¶s ledger.
Bank book in which all bank payments and receipts are entered.
Subsidy ledger, which include individual accounts maintained by each department.
A trial balance is prepared every 4 months. Balance sheet is prepared annually for financial
year from April 01 to March 31st.
BILLS SECTION
In this section, all payment for purchase is recorded. This includes bills payable to
suppliers and contractors. In case suppliers demand advance, it is paid and properly accounted.
Sundry creditors ledger and supplier account are kept in this section. At the end of the year, the
accounts are ratified and send to the general accounts section. In this section, separate cost
records are kept and maintained and cost audit is conducted every year both internally as well as
by the government nominees.
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COSTING SECTION
Budgeting and budgetary control is the main function of costing section where both
revenue and capital expenditure budget are prepared. Capital expenditure is prepared based on
the total cost incurred for all itemsin all departments. Revenue budget is prepared on the basis of
estimates for production, sales and expenditure. The balance sheet with total assets and liabilities
shown is prepared and total cash flow is found.
SOURCE OF FUNDS
For efficient production and sale there must be adequate finance for fixed asset raw
material to meet day-to-day expenditure of the enterprise. Company raises fund by means of
equity funds and borrowed fund. The share capital includes authorized, issued, subscribed and
paid up capital. Subsidy has been received from debt service coverage ratio (DSCR) and
government of kerala. Loans are obtained as term loans from IDBI and material loans from
government of kerala.
6.11 SECURITY DEPARTMENT
Security department functions under the personnel manager with a chief security officer
and around 50 staffs. The main functions of the department are to protect the company from
external threats as a part of security, pass and badges are provided to each worker. The issue of
pass is given by the P.M, and the duty pass is signed by him.
Qualification
PSC TEST At least 5 years in the army.
Security staff in the entrance- exit gate will record the workers entrance ± exit in the
organization with the help of their cards. If any employee is continuously absent for 7 days, their
card will be taken back and it will be informed to the management and their pay will cut off.
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7, CONCLUSION
From the detailed study of the function of various departments in terms of
working conditions of the organization has clearly revealed that the organizational environment
is very systematic. The inter-departmental communications is found very effective. The qualities
of the products as well as the raw materials are strictly ensured in order to attain the high
quality standards of the global market. The company takes vital steps at right times to bring
the innovation in technological up gradation as well as organizational improvements.TCC
enjoys a lion¶s share of the market in Kerala and would continue to do so.