Newsbriefs 9 11 14

New Hope Housing - Newsbriefs Page 1

Newsbriefs Volume 18 Issue 6 September 11, 2014

New Hope Housing, Administration Office 8407-E Richmond Highway,

Alexandria, VA 22309 703-799-2293

Rethinking Homelessness since 1977

Here’s To The Helpers

Whenever there is a major disaster – a flood or hurricane or bombing – the Mr. Rogers’ quote on “Helpers” makes its rounds

on Facebook and everyone finds a way to thank an emergency responder. But there are smaller scale personal disasters that

regularly affect one person or family and they need helpers, too. Call them social workers or caseworkers or navigators, these

are some of the most helpful and least thanked people in the world and I am in awe of what they do.

A year ago, I was reading an article Steve Lopez of the LA Times wrote on getting real help for mentally ill people and I got

stuck on the first paragraph about a person the writer knows:

There is little in Andy's appearance or manner that offers a clue as to what he's been through. The arrests, the jailhouse beatings, the commitments. He's soft-spoken and unassuming, so much so that the story of his life doesn't seem to go with the man who tells it.

And suddenly, reading that, I knew Andy. I have met many people that fit this description; that have experienced horrors and

trauma that I cannot begin to understand and would never have guessed from interacting with them.

I have never been a case manager. I have

worked with clients; I have gotten to know

them, and worked with them to help them tell

their story. But I have never had to be the one to

try to convince someone to seek shelter or to

guide them through that long and difficult

process to employment or housing. I don’t know

if I could. Walking the line between getting to

know someone and showing the tough love that

might be necessary is such a fine skill.

Last summer, I escorted a woman that I think is

wonderful to Capitol Hill to meet with our

Congressman as part of the National Alliance to

End Homelessness Advocacy Day. She was very

nervous to talk about her past but as I had told

her before, you don’t have to tell him everything

that has happened to you or everything you have done. Focus on what you did to succeed and the programs that helped you

along the way. I wanted her to share how strong that she has been because I wanted her to know.

A few months before that she had told me two things about herself that had left me with my mind racing. She had been an

addict and had been “not really living anywhere” for a period of about ten years all around North Carolina. I know some pretty

horrific stats about homelessness; about what can happen to addicts and especially women who are homeless. The likelihood of

assault against a homeless person is startling. Life expectancy for a person experiencing homelessness can be cut short by 20

years or more due to poor health, disease, and assault. Focusing daily on sheer survival pushes hopes, dreams, and goals to the

very back burner. You can forget who you are.

It’s up to the case managers and outreach workers to make connections with people and tell them there might be a way out.

These are the helpers who seek out people that others walk by. I don’t know how to express my appreciation for what you do.

I hope that I can help tell stories of people that you have helped so that you hear, in their stories, that most important role that

you play. Thank you.

- Jan Sacharko (NHH Director of Development)

http://www.phoenixnewtimes.com/2011-12-08/news/phoenix-s-most-at-risk-homeless-find-their-way-thanks-to-a-team-of-navigators/

http://www.latimes.com/local/la-me-0811-lopez-andy-20130811-column.html

Dear Friends,

My final Women’s Issues Conference starts at 8:00 AM on Saturday, September 13th at Washington-Lee HS. Neera Tanden, President of the Center for American Progress, will be joining as our keynote speaker. Neera has been called one of the “Most Influential Women in Washington” and used to serve in the Obama and Clinton administrations. Our informational booths that kick off the event will offer health screenings and feature a range of local non-profits who provide services to women. You will also be able to take home a free digital copy of your professional photo. After hearing from Neera on the women's pay gap and work and family policy, a series of breakout seminars on a range of topics impacting women will be held. BREAKOUT SESSIONS Building Your Network and Your Professional Brand Dana Taylor - Intelligent Ethos, CEO Amanda Miller Littlejohn - Mopwater Social PR, Founder Getting to Equality in the Workplace Stacye Montez - Zeta Phi Beta Sorority, Inc., Executive Director Amanda Andere - Wider Opportunities for Women, CEO

International Women's Issues Laurna Strikwerda - Freedom House, Program Officer Perfect Your Interview Skills in 50 minutes Sandy Smith - Arlington Employment Center, Transition Services Manager Liane H. Gould - Arlington County, Adult Services Division Do You Understand the Affordable Care Act? Carlon Ocel - ENROLL Virginia, Health Care Navigator Taylor Burke, JD - George Washington University School of Public Health and Health Services, Assistant Pro-fessor of Health Law and Policy Car Care Roy Krebs - Jack Taylor's Alexandria Toyota, Shop Foreman

http://moran.congressnewsletter.net/mail/util.cfm?mailaction=clickthru&gpiv=2100119776.341550.336&gen=1&mailing_linkid=34921

INFORMATION BOOTHS

AARP Virginia Arlington Branch, AAUW Alexandria Business and Professional Women Arlington County Commission on the Status of Women Alzheimer's Association National Capital Area Chapter City of Alexandria, Office of Voter Registration and Elections Delta Sigma Theta Sorority, Inc, Northern VA Alumnae chapter ENROLL Virginia Fairfax County Commission for Women Fairfax County Office for Women & Domestic and Sexual Violence Services League of Women Voters, Arlington NARAL Pro-Choice VA National Committee to Preserve Social Security and Medicare Northern Virginia Urban League Young Professionals Network Turning Point Suffragist Memorial Association VA NOW Volunteer Fairfax The Women's Center Zeta Phi Beta Sorority, Inc., Alexandria Office of Congressman Jim Moran, Constituent Services Table Professional Photos

I hope you can join me on September 13th. Bagels, coffee, and juice will be served in the morning, followed by a pizza lunch in the afternoon.

Please register online through my website at www.moran.house.gov or email [email protected].

Sincerely,

James P. Moran

http://moran.congressnewsletter.net/mail/util.cfm?mailaction=clickthru&gpiv=2100119776.341550.336&gen=1&mailing_linkid=34921

http://www.moran.house.gov

mailto:[email protected]


Pam Michell sends kudos to: Mike for your persistence with the insurance so that we got payment on our claim for a recent van acci-dent. And for patiently helping the board to understand the complexity of our budget. Huge, huge, huge kudos to Susan V and Lee for all the hours and hours and hours you put in to prepare for and work with the auditors. The amount of work that goes into this is SO amazing and you two are so dedicated and capable. Thank you. Nicole for all your energy and ideas and actions. You have more than hit the ground running. Jan for an energizing presentation at the board meeting. Martha for overseeing all the recent facilities issues at Kennedy – especially the trailer and new floors. Tonya for your input and responsiveness to all my questions on the RFP. LaKesha for keeping me organized for the board meeting. I loved your question as to whether I had everything when I was walking out the door. You know me too well – thank goodness!

Susan Virostek sends kudos to: Dana for her quick response in getting me information I really needed ASAP! Jan for jumping in and helping with the numbers.

Nicole Allen sends kudos to: Martha for all of the great Rock and Stroll drinks and snacks!

Jo Mullen sends kudos to: Mike good job on working with the adjuster to get reimbursement! Lara Ostapiej for working hard while working hard to get your Masters Degree!! Tony Richardson for keeping care of my office and my fern while I was out. I think it did better under your care!

LaKesha McGuire sends kudos to: Jan for your bottomless bucket of ideas, enthusiasm, and upcoming contributions to the staff quarterly meeting! Lara Ostapiej for being a super hero to a distraught client. You are so attentive and compassionate. You are an amazing spirit!


OPEN POSITIONS

New Hope Housing is currently accepting resumes for the

following job opportunities:

Operations Assistant

This is a NEW Full Time position working for the Director of Operations. Will assist in all areas

of operations including donation pickups and drop-offs, repair work in areas such as furniture,

plumbing, home maintenance issues, installation of everyday household items, etc.; custodial/

janitorial work as needed.

Qualifications include: Flexibility in work schedule as you may be called upon 24/7 in an

emergency, must have a valid driver’s license and have a driving record that is acceptable to our

insurance company (motor vehicles record will be pulled and approved before an offer can be

made), must have reliable transportation, ability to safely drive a van and agency truck, ability to

lift 50 pounds on a regular basis. Handyman experience, donor relations, and ability to work with

a diversified staff and client base required. High school or GED is required. Salary is $13.13 an

hour with full benefits. This announcement of draft job duties may change as we finalize job

description. EOE

Falls Church Winter Shelter Coordinator– Full Time Seasonal Position Responsible for the successful operation of our FCWS program. Hire, train, and supervise

Resident Services Specialists, develop staff schedules, cover the 4 to midnight shift, and perform

intakes. Attend monthly meeting with City of Falls Church Human Services , Attend all Friends of

Falls Church Board meetings between October-April, Track data and complete monthly reports for

the Friends of Falls Church and City of Falls Church Human Services. Provide daily updates to

the Shelter Director for weekly telephone conference with the OPEH, complete end of season

evaluations on RSS staff, Provide on-call coverage for FCWS (phone provided by OPEH) Meet

with RSS staff for supervision, Review RSS staff documentation on a daily basis (including shift

reports, intake paperwork, etc.) Ensure a safe and manageable living environment for the shelter

residents. Monitor residential areas, is visible and interacts regularly and informally with shelter

residents. On call to cover shifts as needed. Valid driver's license with reliable transportation and

the ability to serve as essential personnel during weather emergencies. Seasonal position starting

on or about Nov 20th, and ending on or about April 9th. Reports to the Kennedy Residential

Coordinator. $18 an hour

If interested, please send resume to [email protected]

New Hope Housing is proud to be an EOE that values diversity!



OPEN POSITIONS



Residential Services Specialist- Mondloch Place Full Time

5 p.m. to 1 a.m. Monday thru Friday Shift In this position you will serve the residents residing in a Single Residency Occupancy environ-

ment. You must be reliable, on time, and willing to work with a diversified group of residents

suffering with different forms of mental illness. Daily duties include: interaction to help residents

with living skills such as cooking, cleaning, motivation to get out and do activities outside the

house, answering questions, working with the case manager, monitoring the house, etc. You also

will be the face of New Hope Housing to donors and volunteers who may stop by to drop off

donations and to assist. Answering phones, basic office work, and working with the NHH team

will all be part of your daily duties. May be called upon to assist the operations team in stocking

supplies, light cleaning, and moving light furniture.

Qualifications include: Successful experience working with residents in similar environments,

understanding of the NHH philosophy, dependable, reliable transportation, flexible, good with

people, basic computer skills, etc. Must be able to lift office supply items at times, paper products,

etc. Salary is $13.13 an hour with benefits.

On Call Resident Service Specialists-Kennedy/Mondloch House/Mondloch Place/ACS

Responsibilities include monitoring the shelter, answering the phones, greeting visitors, and most

importantly interacting in a positive manner with our residents. $13.13 an hour. Must be flexible,

dependable, and have the ability to work with a diversified group of individuals. A High School

diploma or GED is necessary, and previous experience with the homeless/mentally ill a plus.

Successful candidates will be called to duty when we are short staffed. Hours are flexible, not

scheduled, and you must be willing to cover shifts at a moment’s notice. EOE





OPEN POSITIONS


following job opportunities: Director of HUD Programs

Responsible for all aspects of HUD funded programs for single adults at New Hope Housing. This includes grant writing, reporting,

monitoring and day to day operations of Max’s Place, Gartlan House, Susan’s Place, Just Homes and Alexandria Housing First. Director

is a member of the senior management team and reports directly to the Chief Program Officer. Is an advocate for single homeless adults

and represents programs and agency in Arlington. He or she is on-call and works a flexible schedule including evenings, weekends, and

overnights as required.

Tasks to be Performed:

Hires trains and supervises the Residential Coordinator for HUD Programs as well as the Outreach Counselors for Max’s

Place, Gartlan House, Susan’s Place, Just Homes, and Alexandria Housing First.

Builds and maintains a relationship with the community. Serves as the main contact for neighborhood advisory councils,

HOA’s, and other neighborhood entities for the programs.

Ensures grants, reports and other required documentation are completed accurately and timely. Examples include Exhibit 2,

APRs, monthly and quarterly quality data reports. Maintains and updates policy and procedures manuals and resident hand

books to ensure compliance with agency philosophy and funding requirements.

Audits files and HMIS on a regular basis for form and documentation compliance.

Serves as the main contact for HUD representatives in each jurisdiction. Is a member of HUD related task groups within each

continuum of care.

Works closely with New Hope Housing Operations team and landlords to ensure facilities are safe and efficient and meet

habitability standards.

Ensures budget compliance for all programs. Handles financial issues related to disbursement approval and petty cash.

Is visible and interacts regularly with program residents. Models a caring, concerned, and respectful attitude toward residents

where each community member is treated with dignity and respect.

Is familiar and complies with the policies and procedures of New Hope Housing, Inc., including the utilization of Mandt

principles and Out of Poverty curriculum.

Provides crisis intervention and crisis management services as needed.

Assists in the coordination of shelter activities and transports residents when requested in agency vehicles.

Interacts positively with New Hope Housing staff, Fairfax County/ Arlington County/Alexandria City staff, staff members

from collateral agencies, the general public, and all volunteers.

Works flexible hours including evening, weekends, and overnights as assigned. Is on-call to provide last minute shift coverage

as necessary including evenings, weekends, and overnights.

Performs other duties as assigned.

Qualifications:

BA required, Masters degree preferred. Other qualifications include: strong supervisory, management, and team building experience

with a minimum of two years’ experience working in a human service setting; experience working with homeless adults and/or adults

diagnosed with a mental illness and/or addiction disorder; counseling and crisis intervention skills; the ability to communication effective-

ly both orally and in writing; valid driver’s license with a driving record that satisfies insurance requirements, the ability to treat all com-

munity members with dignity and respect. EOE that values diversity





OPEN POSITIONS



Case Manager (FT)– Next Steps Family Program Reporting to the Director of Family Programs, the Case Manager will provide the support services needed to

ensure that program participants succeed in securing and retaining their housing. Emphasis is placed on regular

home visits and utilizing programs and benefits designed to increase income, financial stability, and quality of life.

You will be responsible for assessing participants to determine eligibility for both prevention and rapid re-

housing assistance. Will work closely with the Housing Locator in identifying suitable housing for program

participants. Must be able to develop a Housing Services Plan with each household; meeting with households as

often as needed, at least on a monthly basis to ensure that the participants are working towards the goals stated in

their Housing Service Plan, such as paying rent on time, maintaining the terms of their lease, maintaining employ-

ment and taking care of their financial obligations by maintaining a budget. Bachelor’s Degree in a social services

field required. Must be a self-starter, have excellent written and oral communication skills as well as excellent in-

terpersonal and organizational skills. Ability to work with persons with serious mental illness and/or substance ad-

diction is critical. Empathy, patience, and persistence are fundamental characteristic required for this position.

Knowledge of Word, Excel, and Homeless Man-agement Information System databases is required. Candidate

must have a valid driver’s license, a clean driving record, and willingness to use their personal vehicle to perform

work related duties. $40,000 annual

Case Manager (FT)-Alexandria Community Shelter Compassionate and caring person to provide full range case management services to residents at ACS. Residents

include families and single adults with mental health and/or substance abuse issues living in Shelter.

Responsibilities include resident assessment, service plan development, counseling, and crisis interventions.

Some evenings are required. Bachelor degree required, preferably in social services. Valid Driver’s License re-

quired. Bilingual preferred. EOE/ADA that values diversity. $40,000 a year plus benefits

Outreach Counselor (FT)- Susan’s Place

Provide case management and house coverage 8am-4pm Monday-Friday. Susan’s Place is part of New Hope

Housing’s Permanent supportive housing programs, serving single adults. Applicants must have a BA/MA degree

and considerable experience working with adults with serious mental illness; ability to communicate effectively

both orally and in writing; experience with chronically homeless adults; strong counseling and crisis intervention

skills; flexibility, creativity, and leadership skills; able to make decisions independently and work autonomously

and as part of a team of on-call rotation serving once a month. Will rotate on-call coverage. Must have a valid

driver’s license and be able to drive agency vehicles as needed. $41,000/year, EOE that values diversity.





OPEN POSITIONS



On-Call Residential Service Specialist for Susan’s Place and Max’s Place

On-Call Residential Services Specialist (RSS) for chronically homeless adults with substance abuse/mental illness/

or co-occurring disorders located in Arlington and Falls Church Virginia. Must be able to establish rapport and

build trust with residents and be comfortable working in a program with few rules. Need to be flexible and have an

ability to handle crisis situations. RSS will assist Outreach Counselors with leading life skills groups/activities,

cooking and cleaning with residents and general upkeep of the house. RSS monitors residents medication. Must be

able to work well independently and must be reliable. Provides On-call coverage. Must have a valid driver’s

license and BA in behavioral science or related field. Experience can be substituted for education. BSW preferred.

Two years experience with homeless adults, adults with mental illness or substance abusers. Counseling and crisis

intervention skills. Ability to communicate effectively both orally and in writing. Salary is $13.13 hr.





September

Sun Mon Tues Wed Thu Fri Sat

1 2 3 4 5 6

7 8 9 10 11

PAYDAY

12 13

14 15 16 17 18 19 20

21 22 23 24 25

PAYDAY

26 27

28 29 30

Tea

m M

eet

ings

Name Location Dates Times

Next Steps Team Sacramento Drive Every Wed 9:15am

ACS Team ACS Every Wed 2pm

EUKS Team EUKS Every Thu 2pm

Housing 1st and Bridging Affordability MP Conf Rm 4th Tues of each month 2pm

Gartlan, Susan's, Max's, Just Homes Team Susan’s Place 3rd Tues of each month 10am

Mondloch House and Mondloch Place MH Conf Rm Every 1st Wed of each month 11:30am

Community Services Team Admin Every 1st Monday of each month 10am

Name Month Day

Nathalia Brown SEP 1

Rosa Rapavi SEP 4

Jennifer Simmons SEP 4

Luke Taylor SEP 5

Raymond Heflin SEP 6

Chimere Stanley SEP 9

Reed Livers SEP 11

William Turner SEP 12

George Montgomery SEP 14

Martha Mickens SEP 15

Oliver Reid SEP 25

Carlos Washington SEP 25

Latasha Younger SEP 26

Name Month Day Years

Martha Faconer SEP 12 31

Reed Livers SEP 10 6

Lee Voltmer SEP 8 5

Monica Harrison SEP 30 4

Arnita Latimer SEP 29 4

Sue Ryan SEP 15 4

Carolyn Taylor SEP 27 4

Osborne West SEP 30 4

Chandra Beander SEP 12 3

Samir Suarez SEP 12 3

Sara Simone SEP 10 2

Tava White SEP 10 2

Documents

Newsbriefs 9 11 14