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Newsbriefs Volume 19 Issue 9 April 24, 2015 New Hope Housing, Administraon Office 8407-E Richmond Highway, Alexandria, VA 22309 703-799-2293 Rethinking Homelessness since 1977 QUARTERLY MEETING RECAP In the spirit of Volunteer Appreciaon Month, Pam Michell invited our 2014 Volunteer of the Year Barbara Driggins to be keynote speaker at the quarterly meeng. Next Steps Family Case Manager Samir Suarez did the honor of introducing Barbara via a hearelt speech that spoke of how he became acquainted with Barbara, the great work she does in the schools & community, and her deep love and compassion for a NS family that she took under her wing! Staff were inspired and intrigued by her tesmony of how she relessly supports and advocates for the family in hopes of seeing them succeed in life in spite of their circumstances. Driggins stated “We must connue to remove the barriers poverty create so that the children don’t feel inadequate and can live normal lives.” With over 40 years of experience in an educaonal field, Driggins who is now rered spends a lot of her me fighng for families who are experiencing poverty in the route one corridor. “I believe my purpose in life is to advocate for the wellbeing of the children.” Barbara Driggins pictured with Pam Michell at the 2014 Volunteer Recognion Ceremony.

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Page 1: Newsbriefs 4 24 15

New Hope Housing - Newsbriefs Page 1

Newsbriefs Volume 19 Issue 9 April 24, 2015

New Hope Housing, Administration Office 8407-E Richmond Highway,

Alexandria, VA 22309 703-799-2293

Rethinking Homelessness since 1977

QUARTERLY MEETING RECAP

In the spirit of Volunteer Appreciation Month, Pam Michell invited our 2014 Volunteer of the Year Barbara Driggins to be keynote speaker at the quarterly meeting. Next Steps Family Case Manager Samir Suarez did the honor of introducing Barbara via a heartfelt speech that spoke of how he became acquainted with Barbara, the great work she does in the schools & community, and her deep love and compassion for a NS family that she took under her wing! Staff were inspired and intrigued by her testimony of how she tirelessly supports and advocates for the family in hopes of seeing them succeed in life in spite of their circumstances. Driggins stated “We must continue to remove the barriers poverty create so that the children don’t feel inadequate and can live normal lives.” With over 40 years of experience in an educational field, Driggins who is now retired spends a lot of her time fighting for families who are experiencing poverty in the route one corridor.

“I believe my purpose in life is to advocate for the wellbeing of the children.”

Barbara Driggins pictured with Pam Michell at the 2014 Volunteer

Recognition Ceremony.

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Congratulations Pamela Longshore (Alexandria Community Shelter)

Employee of the Quarter!

Pam is appreciated by all! Said one of her coworkers: "Pam is a truly wonderful person. She exemplifies teamwork, professionalism, and a

great work ethic. Apart from all the great things she does for us at ACS, she is friendly, kind, and a beautiful person inside and out!"

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From left: Chandra Beander, Anthony Hartnett, Tonya Golden, and Melissa Davis pose with the winning “Game Night” basket!

Eleanor U. Kennedy Shelter team’s “Game

Night” basket was voted “Most Creative” by staff at

the quarterly meeting! The Kennedy team won a $25 gift card to stock their

site fridge or a special treat during their team

meeting. All baskets created by program sites will be auctioned off at

this year’s gala. The program site basket that

sells for the most $ will be awarded grand prize

bragging rights, a team pizza party, or Happy Hour (no alcohol) at Buffalo Wild

Wings!!!!!

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QQ UU AA RR TT EE RR LL YY

MM EE EE TT II NN GG

RR EE CC AA PP

Susan Keenan gave kudos to all the case managers for a job well done housing clients and gave special awards to housing challenge shining stars!

Pricilla Hess (Winner)- “Shake it down” award for

having highest savings total!

Melissa Davis - Most households housed (15) Lowest length of stay (45 days) Grand prize for having the highest

percentage of her clients housed in less than 90 days!!!

“She’s Mighty Mighty, Ain’t Holdin’ Nothing Back,

and Brick House” Awards winner!

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Poem By: Melissa Davis

The Brick House started construction in cold wintery January

With 50 plus clients and 4 case managers who were eager to run the race

The case managers knew just what they had to do to assist, motivate and conquer

housing in the end. The case mangers used a pad and pencil to start the process off

To think of skills and tools to set the 50 plus off

Case Mangers instructed the clients to start with a hard hat to get clients motivated and in

the right mind set. Case Mangers used motivational techniques to get the residents excited

about The Brick House that would soon be complete. The case mangers started with a foun-

dation so bricks could be laid, but the clients realized they were missing tools to start right

away. The clients instantly knew there was work they had to do, so they decided to lay the

under construction sign until the work would be through

So the case managers informed the clients that they'll need a pad and pencil to write down the tools needed to get this job

completed. They started with a jack hammer to break up the old surface and the client's past

For the case manager knew the clients need a new foundation to complete this task

The case managers asked clients which type of walls will you be laying to start this brick house?

The clients replied honestly, 'I'm not sure at all"

So the case managers and clients sat down to create a blue print to know which direction one should go

They applied the vest to show and prove that work is in progress and that there is plenty work to do

So off they went ready, set go they put forth their vision to start this show

The boots are needed to order ones steps and keep one in stride with the plan that was set

The steel beams are needed to represent a support system and balance

The case managers here are working to create a safe and positive atmosphere

We must use cement to keep you in place in order to move forward with creating this place

Remember the cement will become concrete in order to lay a strong foundation we must stay upbeat

Please don't worry because the case managers will use the measuring tape to make sure things are in line and right on time

We must meet spring’s deadline

We'll also provide the hammer to lock everything in place to assist, encourage and motivate we'll help you win this race

So the clients put the tools in the toolbox to start the process off Laying brick by brick until the construction was completed

The case managers put on gloves to lend a helping hand to ensure the bricks were being laid according to the plan

The winter was coming to an end and the clients and case manager was seeing the flashing light

The Brick House is up and coming and ready for inspection

So the case manager pulled out the clipboard to make sure things were in check

The Shelter Director reviewed the site and this is what she found

32 clients successfully completed a Brick House that was strategically planned by case managers and clients

The Brick House was our goal and we never lost sight. With that said:

14 of 32 came from the hypothermia program

2 of 32 from the Bridging Affordability Program

5 of 32 from the Housing Choice Voucher Program

3 of 32 went to Permanent Supportive Housing

3 of 32 went to Senior Housing 1 of 32 went to an Oxford House

This construction site must come to an end for all the work is completed

We're super proud of our clients for all of their success

They used the tools needed to finish the plan at hand

Up Up in the sky we see the clouds for the Sky’s the limit is our next corral

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We’re under 5 weeks to our Let’s Dance Spring Gala at the US Patent & Trade Office on May 9th! Thank you everyone for contributing to team auction baskets to help raise more funds. With your help, we hope to raise $150,000 at the gala. We’ve changed up the gala quite a bit this year. Instead of a sit-down dinner and program, we will be having several unique food stations and feature a “Dancing With the Stars” themed dance-off between local politicians, celebrities, and supporters. We’ve got Ms. Capitol Region 2015, an Alexandria City Councilman, a well-known clog dancer, and our state Delegate Scott Surovell, with one more surprise dancer to be named later. Mayor Euille of Alexandria and others will make up a panel of judges and attendees will be able to choose their favorite. Ticket prices have been reduced for everyone from $150 to $100 and can be purchased online at https://my.bidpal.net/nhhgala2015 or at the admin office from Nicole or Jan. We need volunteers! We need people to serve as greeters, to manage registration, and

to help guests with payment devices. We hope to have enough volunteers so we can set

shifts so that each volunteer will get a break to eat, and watch the performance. The event

will start at 6:30 pm and end at 10:30 pm. Registration volunteers will be needed at 4:30

pm for training. Please contact Nicole Dillon ASAP for volunteer opportunities at

[email protected]

John Chapman, Alexandria City Council

Dale Fisher,

Clog Dancer, Sponsor

Scott Surovell,

VA State Delegate

Madhu Umashankar,

Ms. Capitol Region 2015 Mystery Dancer!

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Volunteer Job Descriptions:

Registration/Auction Check-Out: Shifts Needed: 6:00-7:30; 8:30-11:30 (Break from 7:30-8:30) # of Volunteers Needed: 8 Training is required. You will need to arrive on site at 4:30. Job Description: We will have 4 registration stations. There will be two volunteers as-signed to each station. Volunteers will greet guests and check them in using the Bid-Pal event management system. Guests will be given a program, name tag, and infor-mation on “How to BidPal.” At Auction Check-Out (8:30-11:30), we will pair up each check-out station volunteer with a runner. When a guest is ready to pick up their auc-tion items, the runner will go retrieve the items while the check-out station volunteer collects any payment or assists the guest with closing out their tab via BidPal. BidPal Support/Cleanup: Shifts Needed: 6:00-9:30 (Break 9:30-10:30); Cleanup 10:30-11:30 # of Volunteers Needed: 4 volunteers needed Training is required. You will need to arrive on site at 4:30. We are seeking volunteers to assist with our two BidPal kiosks. If any of our guests do not have a smart phone and would like to still bid on items, they are able to do so via our 3 iPad kiosks. We will have two volunteers stationed here for each shift. We are also looking for volunteers to float amongst the silent auction floor and help trouble-shoot with any guest who may be experiencing technical difficulties on their device or who are not sure how to BidPal.

Sorry, no alcohol is to be consumed by staff volunteers.

To sign up to be a volunteer for the gala, there is a sign-up sheet on Nicole’s door at Admin or e-mail Nicole at

[email protected]. Thank you in advance for your help!

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This training is MANDATORY for all new staff

Friday, May 1st 9:00am-4:00pm

South County Building (Room 220)

8350 Richmond Highway Alexandria, VA 22306

RSVP- Christina Trotter ([email protected]) Confirm your attendance with your direct supervisor

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New Hope Housing - Newsbriefs Page 9

Marian Washington sends kudos to: Jo Mullen and Lee Voltmer, a huge thank you for all that you do for New Hope Housing's staff; especially me!

Pamela Longshore sends kudos to: ACS team for all of their support during Ellen’s absence, I could not have done my job without you all. Thanks

Ellen for returning!

Tania Sarnor sends kudos to: Oliver Reid, your are doing an amazing job!

Summer Hall sends kudos to: Roxanne for being a kind and wonderful person. Every time I see you , you make me smile!!!

Samantha Huffman thank you for joining our HUD

team! I don’t know how I survived without you.

Latasha: Thank you for all of the things you do that are

above & beyond!! You have helped me more than you know!

Lance Flowers: For jumping right into Max’s Place and doing a fantastic job!

Shanice Gomire sends kudos to: Oliver for coming in and saving the day.

Jan and Nicole for helping get my client the three

person stroller.

The whole Operations team for helping with the move and things around the new office.

The Whole Next Steps Team for working together last quarter and housing 19 families.

Chavon Bell sends kudos to: Big thank you to Shanice Gomire for always lending a helping hand to everyone in the office.

Oliver Reid for coming in and for filling in at Next Steps

to keep the team together. You are doing a phenomenal

job as our leader!

Ms. Martha for coming in and helping organize the new Next Steps office, and all that assisted her (Eddie, Jeff,

and Nicole too).

Tonya Golden sends kudos to: Ollie, thank you for your unwavering support and commit-ment to our residents and New Hope Housing! Thank you

for providing emergency coverage at Kennedy Shelter on Saturday and maintaining our HMIS data at 100%. I truly

appreciate your hard work!

Chandra, Tava, Melissa, Anthony, Priscilla great work

on winning the Fairfax County Rapid Rehousing Challenge for Singles by assisting 33 residents with obtaining perma-

nent housing.

Luke, thank you for your hard work and ongoing sup-

port! You played a significant role in identifying housing and sealing the deal for 33 residents. We also thank you for

going above and beyond to find housing for our special population at the Kennedy Shelter.

Luis excellent first year as the Falls Church Homeless Shel-ter Coordinator! You are an extraordinary leader! Your

investment in our residents and New Hope Housing has not gone unnoticed.

Priscilla, thank you for your hard work at the Falls Church

Homeless Shelter and Kennedy Shelter! You always step up

to the plate when called upon!

Tania, thank you for your support at the Falls Church Homeless Shelter this hypothermia season. Your employ-

ment groups were extremely helpful to the residents.

Dana Murray sends kudos to: Lee Voltmer & LaKesha McGuire. Thank you so much for all the support and backup while I was out. You both are

totally awesome!

Pam Michell for her checking up on me emails while I was

dealing with a sick baby. I really appreciated it.

Lee Voltmer sends kudos to: Nicole for taking the lead on the Gala basket for the Admin

Staff. We appreciate your effort & initiative.

Jan & Nicole for their continuous, unending work on the Gala while still managing their other responsibilities.

Susan Virostek sends kudos to: Nicole for all your hard work on the upcoming Gala. It’s

going to be awesome!

Jan for your constant advocacy on behalf of New Hope Housing. It is always so inspiring and encouraging!

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New Hope Housing - Newsbriefs Page 10

Martha Faconer sends kudos to: Jeff, Eddie, and everyone who assisted with the Next Steps office move.

Denae Hilliard sends kudos to: I would like to send Kudos out to the RSS's of Mond-loch House and Mondloch Place for their time and patients in training me. Thank all of you so much for you kindness. I really appreciate it. Special Kudos to Stacey Osborne for keeping our office at Mondloch House clean and dust free for us asthma/allergy sufferers.

Nicole Dillon sends kudos to: Martha- Thank you for your flexibility and always helping work things out. You are a tremendous asset to this organization. Next Steps Team- Congrats on the move! Good luck settling into the new space. Thanks for your flexibil-ity and adaptability. Tania- Thank you for hosting the first ever EERC training with me this past Saturday. I look forward to building a great volunteer program with you.

Tava White sends kudos to: Ollie for continuing to go above and beyond for our residents!!! Alyss for taking on Housing First Clients and being an awesome team player. Chimere for being an awesome team player and for stepping up and helping out wherever needed. Zach for doing an amazing job with the “Get Fit with Zach” program. Nicole for meeting me with the Huntington Team. I’m excited about this relationship with them. Look-ing forward to seeing this partnership grow.

Martha Faconer sends kudos to: Jeff, Eddie, and everyone who assisted with the Next Steps office move.

Denae Hilliard sends kudos to: I would like to send Kudos out to the RSS's of Mond-loch House and Mondloch Place for their time and pa-tients in training me. Thank all of you so much for you kindness. I really appreciate it. Special Kudos to Stacey Osborne for keeping our office at Mondloch House clean and dust free for us asthma/allergy sufferers.

Nicole Dillon sends kudos to: Martha- Thank you for your flexibility and always help-ing work things out. You are a tremendous asset to this organization. Next Steps Team- Congrats on the move! Good luck settling into the new space. Thanks for your flexibility and adaptability. Tania- Thank you for hosting the first ever EERC train-ing with me this past Saturday. I look forward to build-ing a great volunteer program with you.

Tava White sends kudos to: Ollie for continuing to go above and beyond for our residents!!! Alyss for taking on Housing First Clients and being an awesome team player. Chimere for being an awesome team player and for stepping up and helping out wherever needed. Zach for doing an amazing job with the “Get Fit with Zach” program. Nicole for meeting me with the Huntington Team. I’m excited about this relationship with them. Looking for-ward to seeing this partnership grow.

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OPEN POSITIONS

New Hope Housing is currently accepting resumes for the

following job opportunities:

Chief Financial & Administrative Officer – Admin Seeking a new Chief Financial and Administrative Officer (CFAO) who will bring a sophisticated approach to our

agency's finances and financial team. The CFAO will also bring a strong sense of organization-wide leadership;

will work closely with the Executive Director to set all financial policies for the organization and oversee other

critical functions, including: Legal and Compliance, I.T., Operations, and Facilities Management. The CFAO will

play a critical role in developing and rolling out financial and administrative strategies to support the organization's

growth and vision for the future.

Financial/AccountingProvide oversight and management of all financial transactions and the monthly

accounting cycle according to Generally Accepted Accounting Principles (GAAP) and other accepted

policies. Supervises the Accounting staff.

Risk Management and Asset ProtectionEvaluates and maintains risk management and asset protection

strategies and practices to ensure the upmost protection. Responsible for the management of a portfolio of

12 residential units, 2 small office spaces, and 9 vehicles.

Operations Provides management oversight to operations division in the areas of contracts, food services, in-kind do-

nations management, storage facilities, and leased facilities. Supervises director of operations.

Information Technology Responsible for ensuring staff at multiple locations have the needed technology to accomplish their job re-

sponsibilities. This includes both hardware and software needs to bring legacy systems up to date. Super-

vises IT administrator.

Position requires a Bachelor's Degree, with a minimum of 7 years' experience in financial oversight, financial

statement preparation/analysis, budget forecast/preparation, A/P, A/R, tax laws, cash management, internal control

compliance, and must be comfortable working independently on all these functions. A CPA preferred. Proven suc-

cess with Fund Accounting for 501(c)(3) organizations, MIP or similar accounting software, and ADP.

Must be a strategic thinker and be solution focused. Proven experience with management/supervision of support

staff, technical knowledge of computer hardware and software and proficiency with Microsoft Office. Must have a

driver's license and own transportation. Flexible schedule for occasional evening meetings, events, and activities.

Commitment and passion for our mission is a must! EOE/ADA that values diversity.

If interested, please send resume to [email protected]

New Hope Housing is proud to be an EOE/ADA that values diversity!

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OPEN POSITIONS

New Hope Housing is currently accepting resumes for the

following job opportunities:

Director of Permanent Supportive Housing The Director of PSH is responsible for all aspects of programs for permanent supportive housing programs for single adults at New Hope

Housing. This includes supervision of case management, reporting, monitoring and day to day operations of all programs. This person is a

member of the senior management team He or she is on-call and works a flexible schedule including evenings, weekends, and overnights.

Tasks to be Performed:

Hires, trains, supervises, and evaluates the Residential Coordinator, Outreach Counselors, and case manager for PSH

Programs.

Provides clinical guidance for treatment resistant residents who may suffer from untreated mental illness, living in a

harm reduction program.

Coordinates the screening and eligibility process for all new persons entering the program. Ensure that they have documentation to

meet program eligibility requirements. Assigns residents to specific units. Works with the housing locator to identify new units,

providing him/her with unit and geographical requirements.

Builds and maintains a relationship with the communities in which units are located. Serves as the main contact for neighborhood

advisory councils, HOA’s, and other neighborhood entities for the programs.

Serves as NHH representative on continuum of care committees in Arlington, Alexandria, and Fairfax.

Ensures grants, reports and other required documentation are completed accurately and timely. Examples include monthly and

quarterly quality data reports. Maintains and updates policy and procedures manuals and resident handbooks to ensure compliance

with agency philosophy and funding requirements. Audits files and HMIS on a regular basis for form and documentation

compliance.

Works closely with Director of Operations and landlords to ensure facilities are operated safely and efficiently and meet habitability

standards and other grant and contract requirements.

Ensures budget compliance for all programs. Handles financial issues related to disbursement approval and petty cash.

Is visible and interacts regularly with program residents. Models a caring, concerned, and respectful attitude toward residents where

each community member is treated with dignity and respect.

Is familiar and complies with the policies and procedures of New Hope Housing, Inc. including the utilization of Mandt principles

and Out of Poverty curriculum

Provides crisis intervention and crisis management services as needed

Assists in the coordination of shelter activities and transports residents when requested in agency vehicles

Interacts positively with New Hope Housing staff, Fairfax County/ Arlington County/Alexandria City staff, staff members from col

lateral agencies, the general public, and all volunteers

Works flexible hours including evening, weekends, and overnights as assigned. Is on-call to provide last minute shift coverage as

necessary including evenings, weekends, and overnights. Performs other duties as assigned

Qualifications:

BA required. MSW or masters in counseling preferred. Other qualifications include: strong supervisory experience, specifically clinical

skills with previous experience serving difficult residents in harm reduction programs; management and team building experience with at

least 5 years increasingly responsible positions in a human service setting; experience working with homeless adults and/or adults diag-

nosed with a mental illness and/or addiction disorder; counseling and crisis intervention skills; the ability to communication effectively

both orally and in writing; valid drivers license; the ability to treat all community members with dignity and respect. EOE/ADA that val-

ues diversity.

If interested, please send resume to [email protected]

New Hope Housing is proud to be an EOE/ADA that values diversity!

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OPEN POSITIONS

New Hope Housing is currently accepting resumes for the

following job opportunities:

DIRECTOR OF FAMILY PROGRAMS

New Hope Housing is seeking a Director of Family Programs to oversee all day to day operations

of housing programs for homeless families in Fairfax County. S/he will supervise a staff who pro-

vides case management, children’s services, and facility assistance to at least 40 homeless families

at any one time. The ideal candidate will possess strong leadership skills and have a good under-

standing of HMIS, HUD, Rapid Rehousing and motivational interviewing. The ability to develop

staff, prioritize multiple tasks, and represent the agency and our residents well is imperative to the

success of this position.

Minimum Qualifications: A Bachelor’s Degree; at least 2 years of management and supervisory

experience, preferably in a social services environment; a thorough understanding of homeless-

ness, mental illness, and substance abuse; excellent written and verbal communication skills. Must

have a valid driver’s license, the ability to be insured through New Hope Housing’s vehicle policy

and reliable transportation. EOE/ADA that values diversity!

Outreach Counselor (Full Time)- Susan’s Place-

Provide case management and house coverage 8am-4pm Monday-Friday. Susan’s Place is part of

New Hope Housing’s Permanent supportive housing programs, serving single adults. Applicants

must have a BA/MA degree and considerable experience working with adults with serious mental

illness; ability to communicate effectively both orally and in writing; experience with chronically

homeless adults; strong counseling and crisis intervention skills; flexibility, creativity, and leader-

ship skills; able to make decisions independently and work autonomously and as part of a

team. On-call rotation serving once a month. Will rotate on-call coverage. Must have a valid driv-

er’s license and be able to drive agency vehicles as needed. $41,000/year. EOE/ADA that values

diversity.

If interested, please send resume to [email protected]

New Hope Housing is proud to be an EOE/ADA that values diversity!

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OPEN POSITIONS

New Hope Housing is currently accepting resumes for the

following job opportunities:

On Call Resident Service Specialists-

Mondloch House/Mondloch Place/Kennedy/ACS Responsibilities include monitoring the shelter, answering the phones, greeting visi-

tors, and most importantly interacting in a positive manner with our residents. $13.13

an hour. Must be flexible, dependable, and have the ability to work with a diversified

group of individuals. A High School diploma or GED is necessary, and previous

experience with the homeless/mentally ill a plus. Successful candidates will be called

to duty when we are short staffed. Hours are flexible, not scheduled, and you must be

willing to cover shifts at a moment’s notice. $13.13 an hour. EOE/ADA that values

diversity.

On-Call Residential Service Specialist for Susan’s Place and Max’s Place

On-Call Residential Services Specialist (RSS) for chronically homeless adults with

substance abuse/mental illness/or co-occurring disorders located in Arlington and

Falls Church Virginia. Must be able to establish rapport and build trust with residents

and be comfortable working in a program with few rules. Need to be flexible and have

an ability to handle crisis situations. RSS will assist Outreach Counselors with leading

life skills groups/activities, cooking and cleaning with residents and general upkeep of

the house. RSS monitors residents medication. Must be able to work well inde-

pendently and must be reliable. Provides On-call coverage. Must have a valid driver’s

license and BA in behavioral science or related field. Experience can be substituted

for education. BSW preferred. Two years experience with homeless adults, adults

with mental illness or substance abusers. Counseling and crisis intervention skills.

Ability to communicate effectively both orally and in writing. Salary is $13.13 an

hour. EOE/ADA that values diversity.

If interested, please send resume to [email protected]

New Hope Housing is proud to be an EOE/ADA that values diversity!

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OPEN POSITIONS

New Hope Housing is currently accepting resumes for the

following job opportunities:

Residential Coordinator- Kennedy

The Residential Coordinator is responsible for the daily shelter activities, for ensuring adequate coverage on all shifts,

and ensuring a safe and manageable living environment.

Schedules resident services specialists’ shifts and ensures adequate coverage of facility on all shifts.

Ensures a safe and manageable living environment for the shelter residents by establishing and ensuring

consistent implementation of policies and procedures. Informs Resident Services Specialist of all activities

to occur during their shift. Is visible and interacts regularly with shelter residents.

Hires, trains, and supervises resident services specialists

Consults with case managers regarding resident treatment goals and consults with operations division on

facility and donations issues.

Provides crisis intervention and crisis management services as needed.

Communicates shelter volunteer needs to volunteer coordinator.

Designated agency Certified Staff Trainer for the handing out of medications.

Oversees the handing out of medication, medication vouchers, taxi vouchers, and bus tokens to residents.

Facilitates site meetings and participates in all staff meetings.

Maintains all required documentation including progress notes, service statistics, log entries, correspond-

ence, and other related information. Oversees tracking and reporting of resident and program data.

Prepares periodic reports/statistics.

Works flexible hours including evenings, weekends, and over nights as assigned. Is on call.

Oversees intake procedures and checkout procedures for residents.

Is responsible for arranging and implementing training for site staff.

Transports residents when requested in agency vehicles, including the agency’s’ 15 passenger van.

Models a caring, concerned, and respectful attitude toward residents. Maintains adherence to resident guidelines and

upholds shelter procedures. Is familiar with and complies with policies and procedures New Hope Housing.

BA and two years’ experience in a human service setting preferred. Appropriate experience may be substituted for ed-

ucation. Previous supervisory experience. Solid computing skills to include Word and Excel. Experience with home-

less adults, mentally ill or substance abusers. Counseling and crisis intervention skills. Flexible schedule. Ability to

communicate effectively both orally and in writing. Ability to work well with volunteers. Valid driver’s license, with

ability to be insured with agency policy. EOE/ADA that values diversity.

If interested, please send resume to [email protected]

New Hope Housing is proud to be an EOE/ADA that values diversity!

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APRIL

Sun Mon Tues Wed Thu Fri Sat 1 2 3 4

5 6 7 8 9

PAYDAY

10 11

12 13

OOP Classes

Begin

14 15 16 17 18

19 20 21

Quarterly

Meeting

22 23

PAYDAY

24 25

26 27 28 29 30

Name Location Dates Times

Next Steps Team Sacramento Drive Every Wed 9:15am

ACS Team ACS Every Wed 2pm

EUKS Team EUKS Every Thu 2pm

Housing 1st and Bridging Affordability MP Conf Rm 4th Tues of each month 2pm

Gartlan, Susan's, Max's, Just Homes Team Susan’s Place 3rd Tues of each month 10am

Mondloch House and Mondloch Place MH Conf Rm Every 1st Wed of each month 11:30am

Community Services Team Admin Every 1st Monday of each month 10am

Tea

m M

eet

ings

Name Month Day

Charles Holland APR 5

Vickie Sellers APR 5

Kashei Hopkins APR 16

Natalie Campos APR 19

Marshalee Lewis APR 24

Linda Tucker APR 24

Monica Harrison APR 26

Melissa Davis APR 29

Name Month Day Years

Summer Hall APR 30 2

Melissa Davis APR 4 4

Luke Taylor APR 4 4

Patricia Edmonds-Caples APR 22 6

Martha Mickens APR 22 7

Lisa Washington APR 23 8