ISSUE 50 / RENAULT-TRUCKS · first time. The Used Trucks Factory is also in the spotlight with the Renault Trucks T P-Road and a young owner-driver who works with his pre-owned vehicle

ISSUE 50 / RENAULT-TRUCKS.COM

RENAULT TRUCKS T HIGH 1894 EDITION

125 YEARS OF EXPERTISE

EVENTXPERIENCE DAYS:BAHRAIN 2019, THE BEST OF

GEORENAULT TRUCKS K: STURDY, COMFORTABLE AND RELIABLE

DISCOVERYTHE NEW RENAULT TRUCKS MASTER RED EDITION

3 EVENTXperience Days: Bahrain 2019, the best of

5 MEETINGRenault Trucks T HIGH 1894 EDITION: 125 years of expertise

7 GEORenault Trucks K: Sturdy, comfortable and reliable

10 DISCOVERYThe New Renault Trucks Master Red EDITION

12 BUSINESSRenault Trucks T P-Road: much more than a pre-owned truck

14 CSRCommitments and initiatives

17 BEHIND THE SCENES• BUZZRenault Trucks news• SOLUTIONPMS, or how to maintain your vehicles’ performance • TRUCKERS GALLERY

elcome to the latest issue of Optimum! Once again, offering you the opportunity of travelling with us. We will be stopping in Bahrain and meeting customers who were

able to test our vehicles under genuine working conditions during the Xperience Days. We will also be meeting the team that designed the new Renault Trucks T HIGH 1894 Limited EDITION to celebrate our company’s 125 years of success. We will then visit Uganda and read testimonials from two of our customers who operate our vehicles every working day.This new issue also gives us an opportunity of highlighting the Renault Trucks Master Red EDITION through the eyes of a delivery company’s manager discovering it for the first time.The Used Trucks Factory is also in the spotlight with the Renault Trucks T P-Road and a young owner-driver who works with his pre-owned vehicle every single day.Finally, the magazine updates you on the commitments and initiatives we are taking in the interests of sustainable development.As with every issue, you will find Optimum Magazine gives you an insider’s view of the Renault Trucks world through its customers’ eyes.Enjoy your reading!

Bruno Blin, President of Renault Trucks

EDITORIALCONTENT

is published by Renault Trucks in more than 100 countries and 18 languages — Publication Director: Valérie Chabanne — [email protected] — Editor-in-chief: Stéphanie Cascino,

— Renault Trucks SAS with a capital of €50,000,000 — 954 506 077 RCS Lyon. ISSN 2262-8754 — Design and production: — Production follow-up: Yvan Cabut — Print process supervision: Valérie Baugey — Photos: © Renault Trucks, Yannick Brossard, David Piolé — Printing: Faurite — Legal deposit: last quarter of 2019 — Circulation: 73,000 copies. The texts and documents published in this issue may not be reproduced without the editor’s consent. Printed in France.

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INFORMATION FOR OUR READERSWelcome to the latest issue of Optimum, the Renault Trucks news magazine. If you would prefer not to continue receiving this publication, just send an e-mail to the following address: [email protected] more information about the Renault Trucks (Volvo Group) privacy policy, go to: https://www.volvogroup.com/en-en/privacy.html

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2 OPTIMUM MAGAZINE _ The Renault Trucks Magazine

XPERIENCE DAYS

BAHRAIN 2019THE BEST OF

Over 4 days, some 400 customers, prospects and partners from 30 countries gathered at the incredible Bahrain Formula 1 circuit and a specially built off-road track designed for visitors to discover and experience the Renault Trucks ranges.

The Renault Trucks solutions presented during two interactive workshops met customers’ strong demands as to how costs per kilometre can be reduced and

operating costs optimised... Read some of the customer feedback.

33OPTIMUM MAGAZINE _ The Renault Trucks Magazine

EVEN

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YOUSSEF ABDELLI, DIRECTOR OF OPERATIONS – AMOR BANAMOR GROUP – ALGERIA“I have just been driving the Renault Trucks C and I am surprised at how comfortable it is!”

MEHMET ZAHIR IRMAK, CHAIRMAN OF IRMAKLAR INTERNATIONAL TRANSPORTATION – TURKEY“Driver feedback shows Renault Trucks vehicles performance and handling are really good, even under difficult working conditions.”

ABDURRAHMAN MANISALI, GENERAL MANAGER – DENIZLI DNT INTERNATIONAL TRANSPORTATION – TURKEY“We prefer Renault Trucks because of the rapid response solutions we can rely on abroad, the low cost per kilometre and the good performance in terms of fuel consumption.”

HASSEN SAHLI, MANAGING DIRECTOR SMTM – TUNISIA“Diesel fuel is very expensive in Tunisia, but Renault Trucks vehicles have good consumption and after-sales service is very efficient.”

ABDUL RAHMAN MOHAMMED, NATIONAL CEMENT FACTORY – UAE“I’ve just been test driving the T 520 and it’s amazing. I’ve never seen such a perfect vehicle!”




EVENTXPERIENCE DAYS




Renault Trucks launches the T HIGH 1894 EDITION, a limited edition focused on more than a century of history, innovation and expertise.

MEETING

With this vehicle, featuring the Berliet logo’s colours, Renault Trucks acknowledges its origins and its history.

the “aesthetic” aspects had been confirmed, the most challenging part of the process began: purchasing the parts, technical validation of the prototype and finally the production phase in our Blainville and Bourg-en-Bresse factories.

What are the characteristics of the T HIGH 1894 EDITION?D. D. — From an aesthetic point of view, the Renault Trucks T HIGH 1894 EDITION sports an exclusive midnight blue paint. Some parts of the vehicle – such as the roof mounted horns – stand out thanks to their gold-yellow colour, while other elements, such as the hubcaps, are painted red. Midnight blue, red and yellow gold, these three colours echo one of Berliet’s earliest logos. Silhouettes of the brand’s iconic trucks, used as a semi-transparent background, form a rhombus featuring a locomotive, the Berliet logo, in its centre. On the bodywork, the lines and the dynamism were reinforced and the 1894 EDITION claim added.The many graphic elements on the bodywork all acknowledge our brand’s history. The cab interior also uses the same colour codes. The panoramic dashboard and door trim, as well as the upholstery, are available in red and blue finishes. The truck is equipped with a 13-litre 520hp engine, the most powerful in the range. In terms of performance, we have incorporated specific high-end equipment that improves driving comfort, which are only available as options on standard ranges. The camera at the back of the cab is a perfect example, featuring its Roadpad+ screen, making trailer coupling much easier by providing a view of the fifth wheel to make manoeuvring easier and safer.

Does it deliver its promises?C. C. — Absolutely! The Renault Trucks T HIGH 1894 EDITION really is a very fine truck, highly praised by our customers. What’s more, it has all the quality, performance and robustness it claims, like the rest of the Renault Trucks T HIGH range.From now on, the new limited edition is an event our customers can look forward to every year.

Catherine Colomb, Marketing Project Manager and David Dessenon, Product Project Manager, tell us about this exciting project!

Can you sum up the story of this new limited edition? C. C. — We decided to celebrate the company’s 125th anniversary. In 1894, the first single-cylinder engine was produced at the Berliet factories. Ever since then, the company has continued to grow and innovate. With this limited series, Renault Trucks wanted to pay tribute to its origins while highlighting more than a century of experience devoted to performance and innovation. Like every limited edition, this vehicle benefits from outstanding production procedures and processes while also being subject to the same quality constraints and robustness required of production vehicles.This has been a genuine team effort, bringing everyone and their various skills together: design, purchasing, production, marketing, etc. It has been a real challenge to meet in a very short timeframe. We began by defining the theme and story we wanted to tell with this new limited edition. The designers and developers went on to define the overall appearance and chose the colours and materials that would embody the spirit of the series. Then, after

MEETING


Designed for difficult terrain and very heavy loads, Renault Trucks K has everything it takes to meet the most extreme demands. Two Ugandan companies, Sogea-Satom and NMS, give us their feedback.

ROBUST, COMFORTABLE AND RELIABLE

RENAULT TRUCKS K

UGANDAR 241,038 KM2

R POPULATION: 39.6 MILLIONR CAPITAL: KAMPALAR THE COUNTRY REACHES

FROM MOUNTAIN CHAINS TO THE GREAT LAKES REGION, WITH A VERY WIDE RANGE OF CLIMATIC CONDITIONS.

Uganda


GEO

To sum up the Renault Trucks K in a few words: they are robust, reliable vehicles with low consumption. I’m very proud to have Renault Trucks K vehicles in our fleet!”Felix Okeljoy, fleet manager at SogeaSatom

major player in the African construction industry, Sogea-Satom operates in over twenty countries via its network of subsidiaries and has a workforce of over 15,000. A VINCI Group subsidiary, it is mainly involved in construction, drilling and

civil engineering work in Africa. Its achievements include the Arlit uranium mine in Niger, the Japoma railway bridge in Cameroon and many roads throughout Africa. Felix Okeljoy, the Sogea-Satom fleet manager in Uganda, opted for the Renault Trucks K to build his fleet. “It’s a very robust vehicle, and you can get it adapted to whatever configuration you want,” he explains. “Representatives are always available when you need them and you always get excellent technical advice. I’ve not really tried any other brands,” he admits. “Because, to be quite honest, the Renault Trucks K does everything we need so well...”Eric Nakaza, Chief Mechanic, agrees: “I’ve been working with this vehicle for 12 months,” he says. “The Optidriver robotised gearbox is very easy to manage and we never have any failures! I also appreciate its low consumption and the

filtering that makes maintenance sessions less frequent... The after-sales service is also very satisfactory: parts are quick to obtain when you need them, with good technical support. It’s a robust, reliable truck and consumes much less than its competitors. What’s more, it looks good and is very comfortable.” Ground clearance is higher than average, making it easier to drive on difficult roads; “That’s a plus for us because it means we can stay operational!” Felix Okeljoy sums up, saying: “These are sturdy, reliable, and fuel-efficient vehicles. I’m very proud to have Renault Trucks K vehicles in our fleet.»

A UNANIMOUS OPINIONFor Nobatz Kaziwe, primary logistics carrier for NMS (National Medical Stores), the message is the same: “For me, the Renault Trucks K’s main strengths are its unobstructed ground clearance, robustness and adaptability to the country’s road networks. Since having this new fleet, my business has more or less doubled; the payload these trucks can ship is impressive and our maintenance costs are now significantly lower. They definitely make us more profitable.”

A


GEO

He smiles and sums it all up by saying, “We’re very happy we made the change!”

MULTIPLE SAVINGSFleet Manager Owen David adds, “We need vehicles that can deliver to all government health facilities in Uganda. In my experience, the Renault Trucks K has enabled us to really cut our maintenance and repair costs. This means changing vehicles less often. And according to our drivers, it seems these trucks’ first advantage is their comfort. What’s more, they are powerful and can get to places other trucks can’t reach. They are a little higher than other vehicles, making it easier to reach certain regions in Uganda where roads are in bad condition and hard to get to. As fleet manager, I really recommend them. And if we save on maintenance, we also save on fuel consumption: the drivers all benefit from optimised driving instruction when they move up to these vehicles, allowing them to reduce their fuel consumption over time. David Otim, a driver with 10 years experience, works for National Medical Stores. He finds the Renault Trucks K very comfortable. “You never

get tired with these seats,” he asserts. “What’s more, we have very good visibility, further improved by the vehicle’s height and side mirrors. We feel safe, and have a good view of everything around us. Everything is at hand. They are also much more efficient than other vehicles in terms of payload and climbing hills, for example... It feels like you’re taking off. I’m really proud to drive a Renault Trucks!”


GEO

DISCOVERY

NEW RENAULT TRUCKS MASTER RED EDITIONPhilippe Fontaine, Chairman of Transports P. Fontaine, a parcel express transport company based in Ain, now relies entirely on Renault Trucks’ services. Operating sixty commercial vehicles, the company has just added the new Renault Trucks Master Red EDITION to its fleet. Find out more.

A super-equipped vehicleThis is particularly apparent inside, whereyou get the impression of being in a privatecar where it features a tablet, cup holder,generously dimensioned screen and eveninduction charging for mobile phones!A feature currently unheard of in the worldof commercial vehicles.

New design A first glance at the new Renault Trucks Master immediately reveals its dimensions have increased, giving it greater volume. The headlights are also better protected, which is a huge asset in the event of an impact.


“The first thing I noticed, compared to the previous

vehicle, is this handle. It’s absolutely crucial for our

drivers and prevents many accidents at work. It might not

seem to be anything very special, but in fact, it’s a fantastic idea.”

Philippe Fontaine, Chairman of Transports P. Fontaine

DISCOVERY

NEW RENAULT TRUCKS MASTER RED EDITION

A comfortable vehicle Another aspect all our drivers appreciate is the Renault Trucks Master’s onboard comfort. This is completely unequalled in the commercial vehicle market. We always allow our drivers to choose their vehicle. And most of them go for the Renault Trucks Master!

PROFESSIONALS SERVING PROFESSIONALS“Since the company was founded in 1968, we have expanded in the mail sector, working for the French Postal Services, GLS and DHL.” From purchasing vehicles to keeping them serviced and trading them in, Philippe Fontaine optimizes managing his fleet of commercial vehicles thanks to the partnership with Renault Trucks. “Buying a vehicle is very easy. It’s what comes next that demands particular care because our commercial vehicles must always be operational, whatever happens. But working with Renault Trucks is so straightforward; they know the job we have to do, so we are always talking to pros, like us.”

Large payload volume If you ask me what I appreciate most, I’ll certainly start with the volume, which is huge. Making loading very easy. We can take pallets without any problem, by both side and rear doors.


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Xxxxxx, xxxxxxx xxxxxxxxxx

A NEW ALL RENAULT TRUCKS FLEETThe entire SBTL team of drivers operate Renault Trucks vehicles, “and have no inclination to change.” Two Renault Trucks T 460 Optifuel tractors, one Renault Trucks D 12 t 250 hp, a Renault Trucks Master chassis-cab and, since last March, a Renault Trucks T P-Road 460 from the Used Trucks Factory. “I had to replace a vehicle as fast as possible at the beginning of the year,” explains Stéphane Bruneau. “And this is where my contact at Bernis Trucks offered me a used vehicle within 6 to 8 weeks.” The vehicle in question is a two year old tractor with only 200,000 km on the clock, converted into a truck with customised configuration and benefiting from

t all began in 2008. Having to face a crisis that threatened the survival of his business, Stéphane Bruneau decided to change the way he operates. “We were specialised in express delivery using commercial

vehicles,” he explains. “But in 2006, we saw new markets opening up that completely changed our business.” As a result, Stéphane Bruneau is betting on the same activity, but using heavy trucks equipped with rear doors or semi-trailers. “My former dealer (a Renault Trucks competitor) offered me conditions I just couldn’t accept.” That was when he turned to Bernis Trucks, the Renault Trucks dealer in Poitiers; “A meeting that got me back on the road again!”

the latest technological upgrades. “A rarity on a second-hand market that usually only offers vehicles having done at least 650,000 to 700,000 km.” The Renault Trucks Used Trucks Factory was set up to meet the chronic shortage of a certain type of used vehicle under 5 years old. “The Renault Trucks T P-Road was completely overhauled at the Bourg-en-Bresse plant’s conversion plant, which meant changing the body and the tailgate. On a chassis that has only done 200,000 km! Once in Poitiers, the brakes and AdBlue system were overhauled by Bernis Trucks, which also re-checked all the vital points. A “reconversion”, carried out with configurations in line with the manufacturer’s standards, enabling

RENAULT TRUCKS T P-ROAD

MUCH MORE THAN JUST A USED TRUCK

The SBTL company, based in Vendeuvre-du-Poitou (86), was founded in 2002 by Stéphane Bruneau. Specialised in transport and express delivery throughout France, it operates an all-Renault Trucks fleet. It has a staff of 4 who travel 100,000km a year on average.

BUSINESS


the Renault Trucks T P-Road, both having the same configuration.” But for the moment, there’s no clear winner. The gauge stays at 21 l / 100. “I often talk about this to owner-drivers using other makes of truck. And they can never get under the 29-30 l / 100 rating.”Stéphane Bruneau wants to stress that “It’s thanks to Alexis Boutet, the sales advisor at Bernis Trucks, and his manager that I’m here now. I’ve been working with the same person since 2008. I just have to tell him what configuration I need and he takes care of everything, even the financing.”

the Renault Trucks T P-Road to pass all the compulsory checks with flying colours.”

ROBUST, RELIABLE AND FUEL EFFICIENT!Ordered in February and delivered only 8 weeks later, the vehicle enabled Stéphane Bruneau to quickly regain his usual level of activity – and significantly cut fuel consumption. “We went from 28 l / 100 with the previous vehicle to 21l / 100!” Operating exclusively on French roads, SBTL drivers also enjoy the comfort of the cab and bunk. “What’s more, two of my drivers started to challenge Optifuel. They ‘play’ against each other, each one trying to consume the least, one with his Renault Trucks T and the other with

BUSINESS

The consumption of the SBTL Renault Trucks T and T P-Road is closely scrutinised by the drivers and their manager: it remains stable at 21 l for every 100 km covered: that’s 7 litres less than his previous vehicles.

AVAILABILITYA vehicle quickly available, within 6 to 8 weeks plus a manufacturer’s warranty of up to 2 years.


In 2019, for the second year running, Renault Trucks was awarded “gold”

certification by the independent EcoVadis organization, the leader in

corporate social responsibility ranking.

The new WFP truck, a Renault Trucks K 6x6, will be delivered in Ghana in 2020.


COMMITMENTS AND ACTION

Sustainable development is one of our most important concerns at Renault Trucks!” asserts Julie Marconnet, CSR (Corporate Social

Responsibility) Manager at Renault Trucks. This is because Renault Trucks took the initiative to pre-empt the expectations of its customers, staff members, and the general public in this area, as well as in social and economic fields, before the environment became a major social issue. “We know this is a growing concern for our customers, themselves questioned by their own customers about the impact road freight transport has on the environment and people. Choosing Renault Trucks can therefore be an additional asset for them.” This sustainable development approach is

built around three ambitious tracks that guide the manufacturer’s choices and initiatives in the short, medium and long term.

REDUCING ENVIRONMENTAL IMPACTFor more than 20 years, Renault Trucks has been developing robust, reliable and fuel-efficient products. Not only did the Euro standards greatly reduce pollutant emissions from engines, but in 40 years Renault Trucks vehicles’ fuel consumption has been halved. However, the development of fuel-efficient and low-emission products remains a priority. “We have studied our products’ life cycle to reduce their ecological footprint. And the materials used for manufacturing, largely already recycled, will be

For more than 20 years, Renault Trucks has incorporated the principles of sustainable development into its strategy and day-to-day activities. The brand is particularly focused on its environmental impact, its responsibility as an employer and its civic commitment.

99.5%

35%

38%

90%

Non-hazardous waste generated in Renault Trucks factories is recycled and recovered.

The proportion of young people hired on permanent contracts in 2018.

The proportion of women recruited in 2018.

Renault Trucks staff members have been trained in the Code of Business Conduct (to combat harassment, corruption, etc.).

CSR

recyclable at the end of the product’s life.” Renault Trucks is also investing in alternative mobility, with the development of NGV or electric vehicles. Initiatives to reduce impact on the environment are also implemented during production. “All our factories are now ISO 14001 certified, an international standard that involves implementing a very strict environmental management system to preserve the natural environment, reduce energy and water consumption as well as promoting material recycling...”

WORKING FOR STAFF MEMBERS’ WELL-BEINGWith a workforce of 8,000 in France and 9,500 worldwide, Renault Trucks has implemented a highly attractive policy to attract and nurture talent.

Our importer in Morocco will soon be presenting a vehicle to the driver training school. This is our contribution to the country’s economic development, which is currently experiencing a shortage of drivers.”


RSECSR €€

€

CSR

“In 2017, we set up a Sales School programme with the EM Lyon Business School to train young people in the business of providing advice on transport solutions. In the autumn of 2018, the manufacturer also launched the Staff Retraining Mechanics Programme. Training that leads to a certificate more in line with current labour needs. Renault Trucks also addresses Health and Safety issues via a “Quality, Safety and Environment” charter to guard against risks. “We want to help our staff members to improve their work-life balance by setting up a concierge service for example, or an occasional remote working charter,” says Julie Marconnet. Gender equality, taking on people with disabilities and diversity are also the focus of special measures designed to promote social equality.

BE A COMMITED CIVIC COMPANYRenault Trucks produces its trucks in France, which earned its ranges T, C, K and D the “Guaranteed made in

France” label. Highly involved in the economic ecosystem of the Lyon region, which is home to its head office and the heart of its activities, the company maintains privileged relationships with schools and colleges as well as with local institutions. “With other public and private companies and Lyon’s engineering school INSA, we contributed to setting up the Industrial Hive to pool research infrastructures and imagine the industry of the future.” Abroad, the manufacturer has been supporting the World Food Program (WFP) since 2012 by providing technical training for staff of the UN agency in Africa. In recognition of its commitment to Corporate Social Responsibility (CSR), Renault Trucks was awarded Gold certification by Ecovadis in 2018 and 2019. “This is the highest distinction awarded by an independent organisation, putting us among the top 4% of companies in the automotive sector,” says Julie Marconnet. “It’s a virtuous circle in which we all have a role to play: suppliers, builders, customers, for the benefit of people and the planet,” she adds.

In France, four out of five calls for tender contain questions related to sustainable development. This applies to all sectors. Our aim is to gradually help these practices become adopted wherever we are established in the world.”


BUZZ

MYTH

BERLIETT 100

To mark the Heritage Days, Renault Trucks presented the “Desert Giant”, a Berliet T 100, the world’s largest truck weighing in at 50 tons and standing 5 meters high. Only four of these legendary vehicles were ever built in 1957, and this was the 2nd of them to be produced. It had been towed by a Renault Trucks T all the way from the Berliet foundation, in the Ain region, to the site in Lyon. Spectacular!

MOBILITY

ELECTRICRenault Trucks presented its new Z.E. range at the 32nd International Electric Vehicle Symposium in Lyon, the brand’s historic birthplace. A Renault Trucks D Wide Z.E. 26 tons, optimised for waste collection and manufactured in France, was displayed on the stand. In June, Bruno Blin presented the keys of this all-electric waste collection truck to the president of the Lyon City Council, which Renault Trucks is supporting in its energy diversification programme.

THE VERDICT IS IN! THE WORLD OPTIFUEL CHALLENGE 2019 FINALS ENDED ON 17 OCTOBER IN LYON WITH SLOVAKIA WINNING, REPRESENTED BY FRANTIŠEK ORAVEC. HE ACHIEVED THE BEST COMPROMISE BETWEEN SPEED AND CONSUMPTION AND WINS A RENAULT TRUCKS T HIGH 480 MODEL 2019. BRAVO!

DAKAR

HYBRIDVICTORY

FINAL

DRONESLEADING THE ADVANCES offered by new technologies, Renault Trucks is incorporating the use of drones into its axle and bridges factory. A tedious task for operators, inventory and inventory control is now carried out by a drone, which scans the barcodes on the pallets. The photos taken can also be useful for detecting anomalies. Use of this technology is ten times faster than carrying out manual inventory checks.

R&DRENAULT TRUCKS HAS ANNOUNCED THE CONSTRUCTION OF A NEW R&D CENTRE IN LYON. This involves an investment of 33 million Euros for an eco-designed project that will bring together over 1,000 experts on 11,300 m² and is due to open in early 2021.

LABELACCORDING TO THE 2019 HAPPYINDEX®/ATWORK LABEL, the Renault Trucks workforce enjoys one of the most pleasant working conditions among companies employing over 5,000 people. Rated by the staff members themselves, the Group achieved a score of 4.75 out of 5 and a recommendation rate of 68%.

TELEX

INSIGHTRENAULT TRUCKS NEWS

A Renault Trucks C 460 Hybrid, prepared by MKR Technology, will be competing in the 42nd Dakar Rally, from 5 to 17 January 2020. A major first and a pioneer in electromobility, Renault Trucks supports this experiment and will be closely monitoring the vehicle’s performance.

PERSONALISED MAINTENANCE PLAN: MAINTAINING YOUR VEHICLES’ PERFORMANCE Fleet managers can now enjoy the constant peace of mind needed to focus on their business, safe in the knowledge they are optimising vehicle maintenance scheduling and controlling costs to ensure the fleet can always be depended on for availability and reliability. The solution offered by Renault Trucks is represented by three letters: PMS for Personalised Maintenance Schedule.

exclusively by the manufacturer that the customer can check in order to foresee his fleet’s maintenance costs. “Even if the customer carries out his own servicing in an integrated workshop, the PMS can still allow the dealer to offer adapted and personalised services.”

OPTIMISE PERFORMANCE AND LIMIT DOWN TIMEThis new generation maintenance log also makes it possible to consolidate maintenance operations and thereby preserve the vehicle’s performance

B ecause every vehicle is different – in terms of model, age, traffic conditions, activity and the driving style it has undergone – Renault Trucks has replaced the former

paper maintenance log by a digital system tailored to each truck. The PMS, or Preventive Maintenance Schedule, allows you to adjust each vehicle’s maintenance according to its actual use. With this system, the mileage is updated automatically in real time for all T, C and K truck ranges. Updates for distribution vehicles and older ranges are carried out every time the vehicle enters the workshop. Renault Trucks manages more than 100,000 of these customised maintenance plans, allowing customers to work with peace of mind knowing their fleet’s servicing is under control.”

PLANNING MAINTENANCE AND CONTROLLING COSTS“The PMS is a basic service, included in the vehicle’s purchase price,” explains Nathalie Boivin, Uptime Director at Renault Trucks. “Throughout the truck’s life cycle, our dealers call the customer directly to inform them when their next service visit is due. This is a fully personalised and evolving service, since it takes into account each vehicle’s actual operating conditions.” A sort of dynamic “health record” managed

and resale value. “All parts are new, original, guaranteed and approved by the manufacturer,” explains Nathalie Boivin. And the customer benefits from the expertise and reach of the Renault Trucks network throughout France and abroad, with almost 1,400 service centres. “And when we talk about performance optimisation, we also mean trucks on the road, and not immobilised at the workshop!” concludes Nathalie Boivin.

PERSONALISED SUPPORT

Checks and maintenance costs throughout the vehicle’s life cycle.

HISTORY OF MAINTENANCE OPERATIONS

for an ongoing maintenance follow-up.

MAINTAINING ORIGINAL PERFORMANCE

and increasing the vehicle’s resale value.


SOLU

TION

TRUCKERS GALLERYTRUCKERSGALLERY.RENAULT-TRUCKS.COM

GENTAL GRUMIER, RENAULT TRUCKS T,SENT BY L81

THURTRANS, RENAULT TRUCKS T,SENT BY L81

RENAULT TRUCKS C, SENT BY RT

SOBANSCY TRANSPORT,RENAULT TRUCKS T, SENT BY L81

C 460 8X4, SENT BYTHOMANN NUTZFAHRZEUGE AG

K 520 8X4, SENT BYTHOMANN NUTZFAHRZEUGE AG

NUFENEN, RENAULT TRUCKS T,SENT BY GODZILLA

T 460 4X2, SENT BYTHOMANN NUTZFAHRZEUGE AG

WE PRO-FIT,YOU PROFIT

renault-trucks.com

2 YEARS FITTED PARTS WARRANTY*

Be sure that we only fit Genuine Renault Trucks Parts. All service work is carried out by our qualified technicians, who are continuously trained to keep up with the latest technological developments.

Our workshops are equipped with effective diagnostics systems, a full range of special tools and the very latest technical documentation.

With a full 2 Years Fitted Parts Warranty offered, we can say with confidence that Genuine Renault Trucks Parts give you the best protection and the most value for money.

We pro-fit, you profit!* When fitted by a qualified technician. For more information please refer to our general terms and conditions.

Renault Trucks SAS with a capital of € 50,000,000 - 954 506 077 RCS LyonPhoto credits: © Renault Trucks - 01/2018

Documents

ISSUE 50 / RENAULT-TRUCKS · first time. The Used Trucks Factory is also in the spotlight with the Renault Trucks T P-Road and a young owner-driver who works with his pre-owned vehicle