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The only quantitative assessment of the payments industry’s readiness to ignite or adapt toinnovation and change
Proprietary & Confidential. Not for Distribution
without express written permission
The Innovation Readiness Index | Scope & Purpose
There is currently no consistent,
reliable benchmark that measures
how companies are addressing
innovation in the payments space.
The rapid evolution of technology is
making it critically important to
understand how well certain
segments are performing as well
as how specific companies compare
within each segment.
Scope
US Retail Payments
Purpose
Assess Each Player’s
Readiness to Ignite or Adapt
to the Innovative Changes in
Payments (vs. each other
and vs. other segments)
Proprietary & Confidential. Not for Distribution without express written permission
The Innovation Readiness Index | Vision
Our vision is to be THE brand index for
payments innovation – a credible, reliable
ranking of companies.
It will help individual companies identify their
strengths and weaknesses vs. the competition.
It will signal where they need to improve their
external perception or where they can leverage
brand strengths.
It will demonstrate where certain segments fall
short vs. other segments and potential areas
they can leverage to move the needle forward.
Proprietary & Confidential. Not for Distribution without express written permission
The Innovation Readiness Index | How it Works
Methodology
With development and guidance from leading academics and industry thought leaders,
the Innovation Readiness Index leverages proven methodologies for measuring
innovation strategies and execution. Its structure ensures that it is not biased towards one
industry segment, enables rich external evaluation, and is uniquely distinctive within the
payments industry.
Categories covering 100 companies
Top companies from across the payments value chain including:
What’s In It?
• Professional payment industry perceptions of company performance using survey
methodology from PYMNTS subscriber base
• Patent strength, using competitive impact
• Financial metrics and performance
• Company investments, partnerships, active initiatives
Objective performance metric derived from multiple data points including
• Networks
• Issuers
• Money Transmitters
• POS Enablers
• Commerce Platforms
• Security
• Stored Value
• Processors
• Rewards & Loyalty
Proprietary & Confidential. Not for Distribution without express written permission
The Innovation Readiness Index | Components
Components
“The Index” – multiple, objective data elements combined to determine the value
for each company based on a rigorous methodology.
Self-evaluation survey – an in-depth analysis of what drives innovation within each
company and the ability to create value within the ecosystem. Categories include:
Purpose of each componentThe Index is designed to give all companies a “starting point” and reflect where they stand
today with regards to driving innovation. In addition, it will also reflect how individual segments
compare to each other – For example are Rewards companies leading the way vs.
Processors?
The self-evaluation survey is a deep dive into the “what” of a particular company. It provides a
richness of the process, focus and value captured by innovation. Perhaps more importantly, it
will allow you to compare how your institution handles innovation vs. your peers or other
companies within the ecosystem by indexing across all other participating entities.
• Role of Innovation
• Value Proposition
• Sources of Value
• Monetization model
• Ignition strategy
Proprietary & Confidential. Not for Distribution without express written permission
The Innovation Readiness Index | Program Architects
David Evans
Karen Webster
• Founder, Market Platform Dynamics
• Visiting professor at University College London & the University of Chicago
• Ph.D. in Economics, University of Chicago and Author of Paying with Plastic
• CEO, Market Platform Dynamics and President, PYMNTS.com
• One of the world’s leading experts on emerging payments and commerce
• Masters Degree in Marketing from John’s Hopkins University
• Recognized leader in the successful design and deployment of new products and
emerging payment strategies worldwide
• Over 20yrs experience of working with financial institutions and retail partners
• Managing Director, Market Platform Dynamics
• MBA in Finance from the University of Chicago Booth School of Business
Gloria Colgan
Josh Lerner• Jacob H. Schiff Professor of Investment Banking at Harvard Business School, and
head of the Entrepreneurial Management unit
• Ph.D. in Economics from Harvard
• Author, The Architecture of Innovation, The Venture Capital Cycle, The Money of
Invention, and Boulevard of Broken Dreams
Proprietary & Confidential. Not for Distribution without express written permission
The Innovation Readiness Index | The Output
Proprietary Report & Analytic Platform
Participating companies receive access to a detailed annual report with
summary findings, company and industry rankings/benchmarking based on:
Robust Analytic Platform
PYMNTS will create and host a robust analytic platform which allows each company to cross-tab and
analyze responses for categories in which they participate. The data contained within the platform will
allow participating companies to benchmark themselves against the competition across a number of
dimensions including external perception scores, patent value and strength, innovation investment
history, org structure and culture, financial commitment, strategic focus, degree to which the company
has influence on the rest of the ecosystem, asset value and innovation rigor
• Quantitative index
• Perception of the company based on feedback from PYMNTS.com
subscribers
• Patent strength
• Financial metrics
• Four additional metrics that combined comprise “the index”
• Self evaluation score indexed vs. competitors and vs. other payment
segments
Proprietary & Confidential. Not for Distribution without express written permission
The Innovation Readiness Index | Example
Example report – Patent Information
Qu
alit
y
Co
mp
etitive
Im
pact
Quantity
Portfolio Size
Client
Bubble Size:
Patent Asset Index™A
B
CD
HF
I
E
G
Proprietary & Confidential. Not for Distribution without express written permission
The Innovation Readiness Index | Example
Example report – Evolution of patent portfolios over time
Bubble Size:
Patent Asset Index™
Company A
Company B
Qu
alit
y
Co
mp
etitive
Im
pact
Quantity
Portfolio Size
Proprietary & Confidential. Not for Distribution without express written permission
The Innovation Readiness Index | Participation
Complete access:
Participation in robust self-evaluation.
Results from self-evaluation indexed to
other participants and included with annual
report and analytic platform, plus critical
patent insights. In addition, company
receives quarterly updates, including key
patent filings, investment activity and new
product introductions.
Baseline:
Self evaluation and final report
+ Quarterly reports available
+ Analytic Platform available
Proprietary & Confidential. Not for Distribution without express written permission