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    Global Business Today6e

    by Charles W.L. Hill

    McGraw-Hill/Irwin Copyright 2009 by The McGraw-Hill Companies, Inc. All rights reserved.

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    Strategy, Production, and Logistics

    Question:How can production and logisticsbeconducted internationally to

    1.lower the costs of value creation

    2.add value by better serving customer needs?

    Productionrefers to activities involved in creating aproduct

    Logisticsrefers to the procurement and physicaltransmission of material through the supply chain, fromsuppliers to customers

    The Six Sigma system, a direct descendant of totalquality management (TQM), aims to reduce defects,boost productivity, eliminate waste, and cut coststhroughout a company

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    Where to Produce

    Question:Where should production

    activities be located?

    When deciding where to locate

    production facilities, firms must

    consider

    1. country factors

    2. technological factors

    3. product factors

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    Outsourcing Production:Make-or-Buy Decisions

    Question:Should an internationalbusiness make the component parts togo into their final product or outsource

    them?

    Make-or-buy decisions(decisions aboutwhether to perform a certain value

    creation activity in-house or outsource itto another firm) are important to a firmsmanufacturing strategy

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    Outsourcing Production:Make-or-Buy Decisions

    Making component parts in-house

    (vertical integration) is attractive

    because it

    1. is associated with lower costs

    2. facilitates investments in highly

    specialized assets

    3. protects proprietary technology

    4. facilitates the scheduling of adjacent

    processes

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    Outsourcing Production:Make-or-Buy Decisions

    Buying component parts from

    independent suppliers (outsourcing) is

    attractive because it

    1. gives the firm greater flexibility

    2. helps drive down the firm's cost

    structure

    3. helps the firm to capture orders frominternational customers

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    Outsourcing Production:Make-or-Buy Decisions

    The benefits of manufacturing components in-

    house are greatest when

    highly specialized assets are involved

    when vertical integration is necessary forprotecting proprietary technology

    when the firm is more efficient than external

    suppliers at performing a particular activity

    Some firms have tried to use strategic alliancesto capture some of the benefits of vertical

    integration, without having the associated

    organizational problems

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    Managing a Global Supply Chain

    Question:Why is logistics important to theinternational firm?

    Logisticsencompasses the activities necessaryto get materials to a manufacturing facility,through the manufacturing process, and outthrough a distribution system to the end user

    In international business, this is complicated by

    distance, time, exchange rates, and customsbarriers, etc.

    Efficient logistics can have a major impact upona firm's bottom line

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    Managing a Global Supply Chain

    Question:How can a just-in-time inventoryprocess help a firm?

    Ajust-in-time (JIT)economizes on inventoryholding costs by having materials arrive at amanufacturing plant just in time to enter theproduction process, and not before

    It can result in major cost savings from reduced

    warehousing and inventory holding costs It can help firms spot defective parts, take them

    out of the manufacturing process, and boostproduct quality

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    Managing a Global Supply Chain

    Question:What is the role of informationtechnology in materials management?

    Electronic data interchange (EDI)facilitates the tracking of inputs

    allows the firm to optimize itsproduction schedule

    allows the firm and its suppliers tocommunicate in real time

    eliminates the flow of paperworkbetween a firm and its suppliers