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© Aastra - 2010
Aastra Mobile Client
AASTRA provides FMC solution from small to big companies
© Aastra - 2010 FUTURECOM 2010 2
Cellular revolution
My Corporate Communications
Environment
My Mobile Communications
Environment
© Aastra - 2010 FUTURECOM 2010 3
Problems
Office identity vs. mobile identity
Office number vs. mobile number
Office voicemail vs. mobile voicemail
Enterprise dial plan vs. external number dialing
Corporate directory vs. local contact lists
Corporate conferencing vs. mobile conferencing service
User Complexity, Inefficiencies and Loss of Control
© Aastra - 2010 FUTURECOM 2010 4
DWOS
© Aastra - 2010 FUTURECOM 2010 5
DWOS
Seen as the solution by Corporate Enterprises
Not accepted by Mobile Communications
Operators
© Aastra - 2010 FUTURECOM 2010 6
Solution – Fixed Mobile Convergence
Consistent services across mobile device, PC and desk phone
Flexibility to choose networks and devices
Cost savings, improved utilization, efficiency and ROI
Simplicity of deployment and use
© Aastra - 2010 FUTURECOM 2010 7
Mobility…Spends and Trends
WorldWide: IT Spending by Segment, 2007-2009 and 2012(Billions of Dollars)
2007 2008 2009 2012Personal Computers 233 247 228 264Other hardware 150 153 153 163Software 201 229 244 315IT Services 752 820 827 991Mobile Handsets 189 186 188 278Other Telecom Equipment 184 195 201 241Mobile Telecom Services 770 874 952 1,133Fixed Telecom Services 708 723 709 696All IT 3,187 3,427 3,502 4,081Source: Gartner December 2008
© Aastra - 2010 FUTURECOM 2010 8
Mobility for Enterprise Communication Services
Road Warriors and Executives
• Rich functionality
Mobile office professional • General voice mobility
Campus mobile worker• On-site mobility
AMC
Mobile Extension
DECT Handsets
Mobile User Aastra SolutionPreferred Device
Smartphone
Cell Phone
Wireless DECT
Handset
Smartphone AMC
© Aastra - 2010 FUTURECOM 2010 9
The Aastra FMC advantage
One FMC solution across all Aastra platforms (same mobile client and controller)
Supported Aastra platforms
INTELLIGATE
BP
MX-ONE
© Aastra - 2010 FUTURECOM 2010 10
AMC+ 2.0 mobile OS support:Symbian S60 3rd editionSymbian S60 5th edition (touch screen)RIM 4.5, 4.6, 4.7 and 5.0Android iPhone
AMC+ 2.0 mobile OS support
© Aastra - 2010 FUTURECOM 2010 11
AMC solution overview
AMC plus using AMC controller integration towards Aastra communication systems
Aastra MobileClient
Aastra Communications
System
AMC Controller (AMCC)
Applications
Voice(SIP user)
Directory search (LDAP)Presense & Mobile Instant Message(SIP simple or XMPP)
Dual mode
AMC+ 2.0 (dual mode with AMC Controller)
© Aastra - 2010 FUTURECOM 2010 12
Mobile Applications and Services
Least Cost Call Routing
Enterprise Dial Plan Access
PBX Features
Security
Presence
Unified Messaging
Single Number/ID/Vmail
Instant Messaging
Multi-network
Directory Access
© Aastra - 2010 FUTURECOM 2010 13
AMC+ Directory search & name / number
AMC Controller connection to Enterprise directory via LDAP
A-Number presentation via mobile data network*
MX-ONE
AMC Controller
A-numberDatahttps A-number
VoicePLMN
*In GSM mode for Symbian, BlackBerry and iPhone A-number presentation is activated after the answer.
Corporate directoryLDAP
© Aastra - 2010 FUTURECOM 2010 14
AMC+ User presence & Mobile IM
My Activity
Mobile IM
Corporate directory
Mobile Presence & IM federation
Call Manager
Deskphone
Softphone
XMPP
LDAP
AMC ControllerIntegrates mobiles to the Enterprise
& federate presense &
Instant Message
My Presence
SIP
© Aastra - 2010 FUTURECOM 2010 15
AMC+ 2.0 Presence & Instant Messaging
AMC Controller connection to Enterprise presence and IM sever via XMPP or SIP SIMPLE:
• Enable presence/IM federation between AMC+ and presence severs like Yahoo, Google Talk, OpenFire, Microsoft, IBM…
© Aastra - 2010 FUTURECOM 2010 16
Examples AMC+ different features views
Integration of mobile phone with its business communications system • Short number dialing and PBX features• Mobile GUI with the most used end-user features
Mobile Least Cost RoutingDual modeDirectory searchMobile Presence and Mobile IM
iPhone AMC+dial pad
iPhone AMC+ Mid call services iPhone AMC+ not in callservices
iPhone AMC+ Presence & IM
© Aastra - 2010 FUTURECOM 2010 17
AMC+ 2.0 configurable call methods for MLCR
PBX
Voice
User makes a regular call. AMC+ calls PBX & sends the phone number with DTMF (0,5 sec per digits)
AMC+ Mobile
Call Through (DTMF)
PBX
Voice
User call as normalAMC sends the phone number with data https.
AMC+ Mobile
https Call Back
PBX calls AMC+ & called party. AMC+ answers the call in the background.
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Voice
AMC+ Mobile
11
Direct cellular (used with Operator ME or Travel SIM)
PBX
Voice
VoIP Call over WLAN or over 3G
AMC+Mobile
VoIP WiFi / 3G Call(Dual Mode)
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SIP extension
AMC Controller
SIP extension
AMC Controller
SIP extension
AMC Controller
© Aastra - 2010 FUTURECOM 2010 18
Wi-Fi Telephony (Handover)
The AMC+ performs an automatic handover from Wi-Fi to cellular networks if quality is fading.
©Comdasys 2009 All rights reserved
PBX transfers the call to the AMC Controller
AMC Controller checks whether the user is available over Wi-Fi . If so, it transfers the call to the AMC+ of the user.
AMC+ informs the AMC Controller that the Wi-Fi signal is fading
The AMC Controller establishes a cellular connection
The AMC+ accepts the cellular connection and terminates the Wi-Fi connections
The AMC+ measure the quality of the Wi-Fi connection and of the voice.
In-coming call for the office number of the user
AMC
© Aastra - 2010 FUTURECOM 2010 19
AMC+ 2.0 Dual mode
Seamless handover between VoIP & PLMN (e.g. WiFi / GSM)• AMC+ and AMC Controller measure VoIP and signal quality and make a handover automatically from PLMN to Wi-Fi or in opposite direction from Wi-Fi to PLMN*
PLMN Wi-Fi
* Large VoIP Wi-Fi network deployment requires WLAN planning
© Aastra - 2010 FUTURECOM 2010 20
AMC+ 2.0 VoIP Security
TLS encrypted signaling SRTP encrypted voice in VoIP calls
PLMNEncrypted VoIP over data channel
Wi-FiEncrypted VoIP over WLAN
© Aastra - 2010 FUTURECOM 2010 21
AMC+ remote deployment and management
© Aastra - 2010 FUTURECOM 2010 22
AMC+ 2.0 fast and easy deployment over the air
AMC Hosted Over The Air (OTA) Provisioning & Licensing Services• http://amc.aastra.com/portal
AMC Web portal
OTA
1. SMS with AMC download link
2. AMC+ installation
3. SMS with AMC+ Configuration
4 (optional). Settings & Feature file installation
5 SMS AMC+ license activation
(optional). Mobile LCR table file installation
Note: Step 1 & 2 iPhone AMC+ is installed via iStore & Android AMC from the Android market
© Aastra - 2010 FUTURECOM 2010 23
AMC+ and AMC Controller portfolio
AMC portfolioMission to work with all Aastra communication systems
For Symbian S60, RIM, Android,iPhone
AMC ControllerMission to work with all Aastra communication systems SW only
AMC Controller
AMC Controller (HW & SW)
Large EnterpriseAMC Controller (SW)
AMC hosted provisionService & Mobile LCR management
AMC provisioningcenter
http://amc.aastra.com/portal
http://amc.aastra.com/portal/demo
OTAOTA
VM Ware& Linux Installer
AMC License options:• AMC Mobile Integration• AMC Mobile LCR• AMC Travel SIM• AMC+ Dual-mode• AMC+ Directory integration• AMC+ IM / Presence• AMC+ VoIP Sec
• AMCC SME up to 30 AMC+ users • AMCC v1 up to 125 AMC+ users
© Aastra - 2010 FUTURECOM 2010 24
AMC solution highlights
Supports the enterprise mobility needService simplicity and business efficiencyMobility cost control and reduction