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© Aastra - 2012
Aastra MX-ONE Telephony SystemSales Presentation
© Aastra - 2012 2
Voice to Multimedia - Focusing on Video & Mobility
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Voice Dimension
Multimedia Dimension
IP PBX = Voice Communication Platform= Multimedia Call Control
Yesterday
Today
23-04-11
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MX-ONE – The Seamless Communications
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One of the strongest communications solutions available in the market today
• True SIP-based convergence• Unified Communication and Collaboration (UCC)• Completely integrated mobility• Powerful terminal portfolio
Installed base in more than 100 countries
More than 500 features
Open standards
Unique migration story
© Aastra - 2012 4
Positioning of MX-ONE
Targeting large and medium market globally • 300 – 500,000 users• Industry independent • Greenfield and replacement scenarios• Migration of existing customers towards UCC and Mobility
The ultimate communication solution • Multimedia communication server
>Integrates voice, video, data…• Offers increased productivity, efficiency and integration with existing business processes
• Designed for customers with strong need for mobility and cost control
• Future proof • Based on industry standards like SIP and CSTA
>Integration with third-party applications and presence engines
• Web-based single point of entry for management
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MX-ONE - System Overview
Mobile Clients- Mobile Extension - AMC and AMC+
MX-ONE Telephony System
Fixed and wireless telephone portfolio
IP/SIP, TDM, (S)IP-DECT
BluStar for PC
Terminals
MX-ONE Manager Applications
- MX-ONE Manager Provisioning (MP)- MX-ONE Manager TS- MX-ONE Manager Availability (MA)- MX-ONE Manager System Performance (MSP)
Operator
LAN/WAN
Analog, digital and SIP trunks
Contact Management (CMG) - Attendant Suite- Business User portal- Activity/presence management- Calendar integration- Meet-me conferencing- Corporate social networking
Attendant Solution - InAttend
Contact Center (Solidus eCare)- Multimedia Contact Center Suite- Sophisticated skills-based routing- Integration of back office staff
Unified Messaging (One Box)- Voice Mail, Auto Attendant- Unified Messaging Suite- Speech driven services- Unified Fax
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MX-ONE – Building Blocks
MX-ONE Telephony System • MX-ONE Telephony Server - Aastra Server Unit – Embedded (ASU-E) (1) - Turn-key server solution, based on Dell R310 servers• MX-ONE Media Gateway - MX-ONE Lite (3U + MGU board) (3) - MX-ONE Classic (7U + MGU board) (4)
MX-ONE Management Suite• MX-ONE Manager Telephony System• MX-ONE Manager Provisioning • MX-ONE Manager Availability• MX-ONE Manager System Performance
UCC Application Suite• Mobile Clients (AMC and AMC+)• Unified Messaging (OneBox)• Contact Management Suite (CMG)• Attendant Solution (InAttend)• Contact Center (Solidus eCare)• Soft phone (BluStar) • Hospitality Solutions
(1)
(3) (4)
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(2)
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MX-ONE - System Capacity
Config SIP[1] H.323 DECT Digital Analog Mobile S0 CAS ext
Total
1 15,000 15,000
2 14,000 1,000 15,000
3 13,360 1,000 640 15,000
4 12,720 1,000 640 640 15,000
5 10,160 1,000 640 640 2,560 15,000
6 5,160 1,000 640 640 2,560 5,000 15,000
7 4,840 1,000 640 640 2,560 5,000 320 15,000
8 4,200 1,000 640 640 2,560 5,000 320 640 15,000
Example of user combinations in one server
PER SERVER PER SYSTEM
Servers - 124
Media Gateways 15 1,860
PRIs 64 E1 or 87 T1 7,936/10,788
Users 15,000 500,000
CALL HANDLING PER SERVER PER SYSTEM
Embedded/MX-ONE server 5 calls/sec 620 calls/sec
Dell R310 * 50 calls/sec 6,200 calls/sec
* 2.4 GHz Quad Core processor (Intel X86 architecture) , 6 GB RAM, 72 GB HDD
Note: MX-ONE is available as Media Kit and any server can theoretically be used.
This is an example of a specific high performance server that has been tested in Aastra’s labs.
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Flexibility
Freedom of choice – open deployment• Centralized and distributed• One system or networked system
Server redundancy, HLR redundancy, network redundancy (link failover), VMware High Availability (HA), VMware Fault Tolerance (FT)
“Open” standards approach• Based on LINUX SUSE operating system • SIP trunking, SIP applications/terminals• CSTA Phase III, Web-services (SOAP), XML etc.
Distributed architecture• Scalability• Virtually unlimited scalability
> 124 servers with up to 500,000 users in one single system
> Add call control modules to remote gateways
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Ease of Use – Work Wherever You Want
Complete portfolio for teleworkers• Excellent voice and multimedia communications
• Same functionality in and out of the office
• Ergonomic user interfaces on all devices
Move freely between fixed line, soft phone or mobile
• Free seating and one number concept
• Fast forwarding between devices
Intuitive to manage and use
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A Wise Investment
One Infrastructure• Common IP voice, video and data• Simple web-based O&M
Enhanced Features • Mobility integration• Presence, call routing• IM and VoIP
Highly Flexible Solution• Flexible device options• Smooth migration • Flexible user-based licensing• Future proof and open architecture
Lower Total Cost of Ownership (TCO)• Immediate savings on operational costs
achieved by deploying UC features across the enterprise• Save on OPEX with new HW building practice• Dynamic mobile LCR gives tangible savings on roaming
costs• Centralized Management for reduced IT OPEX
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Environmental-energy consumption• More efficient energy usage• Smaller footprint with modern HW
Teleworking with UCC tools• Flexible working hours increase productivity• Reduction of commuting time means less energy consumption• Reduction of real estate and other operational costs for employers
Environmental-declared solution• All products environmentally declaredaccording to the EU and other national directives
Remote maintenance
MX-ONE – A Green Solution
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© Aastra - 2012
Aastra MX-ONE 5.0 Highlights
© Aastra - 2012 13
Highlights in MX-ONE 5.0
Virtualization
BluStar Ecosystem – Multimedia Collaboration
Native Multimedia services for SIP users
Multi-device licensing for SIP users
Advanced features for Aastra SIP terminals
SIP DECT 3.0
Aastra AMC+ 2.0 SP1
Strong integration with 3rd party products
MX-ONE Manager Provisioning (MP) and MX-ONE Manager Telephony System (MTS) enhancements
MX-ONE Manager System Performance (MSP) 1.0
Fault and Alarm Management
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Highlights in MX-ONE 5.0 - Virtualization
IT Consolidation• Reduce capital costs
>Infrastructure savings>Lower power consumption>Reduced cooling requirements>Decrease physical space requirements
• Improve the efficiency and availability of IT resources
Increase Reliability• More reliable failover capabilities• Can achieve true ”5 nines” level of resilience
Integrate to Information and Communication Technology (ICT) global strategy
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Virtualization – Consolidation & Centralization
Traditional communications environment• Separate servers for TS
• Separate servers for UC applications
VANVAN
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Virtualization – Consolidation & Centralization
Virtualized Communications Servers• Virtualized Telephony Servers
• Virtualized UC Applications Server
• Benefits:> Consolidate TS and application servers
> Reduce server footprint and facilitate data center management
> Real time apps in line with company IS/IT virtualization strategy
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Virtualization – VMware High availability option
Benefits• Warm standby solution
• No Need for MX-ONE N+1 Redundancy
• Direct media calls maintained
• Valid for both Telephony Server and UC applications
HA Cluster
Storage (iSCSI SAN)VANVAN
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Benefits• Hot Standby - Server memory mirrored via dedicated LAN link
• No down time or loss of calls / services
• 2 levels of back-up to offer true than ”5-nines” resilience
Virtualization – Fault Tolerance option
HA/FT Cluster
Storage (iSCSI SAN)VANVAN
Very Fast Network
VMware Fault
Tolerance
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MX-ONE 5.0 Highlights on SIP Endpoints
New SIP user licensing • Possible for SIP users to have multiple devices
• Multimedia enabled per user
67xxi terminals have feature in parity with IP and DTS sets
New SIP DECT 3.0 release offers Cat-IQ and better integration with MX-ONE
AMC+ 2.0 SP1 release offers consistent user experience for mobile users
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New Licensing Model in MX-ONE and Aastra 700
A User Centric Approach • Anticipates the transition towards a full SIP• A user may have up to 4 SIP devices registered to one directory number.
• Standard IP/SIP license for 1 device; for 2 or more, add only extra device licenses
• It can be any combination of SIP DECT, BluStar for PC/iPad/iPhone, BluStar 8000i, AMC, multiple 67xxi terminals, etc…
• Optional video license per user
Aastra Multimedia Communication Platform
Attendant Services
Contact CenterContact
ManagementUnified
MessagingRemote Call
ControlMultimedia
Collaboration
One Directory Number67 001
1 - 4 SIP Devices
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Aastra 6700i SIP Phone Feature Enhancements
Centralized MP/MTS provisioning
• MX-ONE based feature menus and key assignments
Enhanced diversion options
Group Do Not Disturb
Call Park pools
Shared Call Line Appearance
Extra Directory Number (EDN)
• Pseudo ADN for SIP
• Intercom, etc..
Introducing the Aastra 6735i and 6737i models
New members in the SIP phone portfolio with HiQ Audio
Gbit Ethernet PoE switch
Mid range terminals to complement the 673xi family
Aastra’s SIP phone portfolio fully integrated with MX-ONE
Aastra 6737iAastra 6737i
Aastra 6735iAastra 6735i
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Aastra SIP DECT 3.0
Implementing the new generation of the DECT standard, CAT-iq• Enabling handsets with CD level audio
New range of base stations, supporting• CAT-iq, GBit Ethernet, interface for USB devices
Combo base station DECT CAT-iq and Wi-Fi (IEEE 802.11a,b,g,n)• No external antennas. Ideal Hotel solution
New XML interface for enhanced MX-ONE integration• Improved display functionality
New CAT-iq DECT handset with Wideband audio codec (G.722)• Superior audio quality!
Adds the comfort of mobility to VoIP
Family of DECT cordless handsets• 610d: Low End Office version with basic features• 620d: Business version with TFT colour display and Bluetooth headset interface• 630d: Industrial / Care, Alerting functions, Protection Class IP 65• 650c: Business version, wideband audio, TFT colour, Bluetooth 610d 630d620d
Aastra SIP-DECT fully integrated with MX-ONE and Aastra 700
650c
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Aastra AMC +2.0 SP1
User-Friendly Interface• Support for major Mobile OSs• Contextual menus• Consistent user experience based on OS
behavior Seamless User Experience • Mobile user access to UC collaboration
capabilities• Dual mode capability offers seamless
handover in and out of the officeWhat’s new with 2.0 SP1 • Support for latest Mobile OS releases• Support for IM & presence on all AMC+
mobile clients• Simplified AMCC setup using call manager
specific profiles• Improvement for call cost saving when
roaming between operators inside the country
Activity management
In-call functionsPresencePresence
Instant MessagingDirectory Search
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Openness Towards 3rd Party Integrations
Integration with 3rd Party Products
• Microsoft, IBM, SAP, IPC, etc.
Aastra Business Collaboration
• Integration with all communication devices• More flexibility - easier to deploy• Price competitive solutions
Two-pronged approach to integrate UC applications into IT systems
MX-ONE
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Lync Direct SIP Integration MX-ONE integration towards Microsoft Lync
Using direct SIP integration, Lync works as an independent systemMX-ONE - Lync integration via the mediation server
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Lync Direct SIP Integration MX-ONE integration towards Microsoft Lync
Aastra UVP - Media Bypass scenario TLS/SRTP Security Manadatory for MS approval
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Lync Direct SIP Integration
Basic Call services between MX-ONE and Lync end-points over SIP trunks• Anonymous user calls• Caller ID on both sides• Hold, Transfer, Conference, etc…• Decline call• Call forwarding and simultaneously ring feature• Inbound and outbound calls
Media bypass (a.k.a. direct media between MX-ONE and Lync clients). • Encryption (TLS and STRP) is required for this functionality.• Inbound call from MX-ONE user device to Lync client• Outbound call from Lync client to MX-ONE user device• Outbound call: Call Forward All (CFA) to another Lync client
> Outbound call from Lync with by-pass enabled and CFA enabled to another Lync user
Outbound call: PBX CFB (Call Forward on Busy) to another Lync user• Outbound call from Lync with by-pass enabled and CFB enabled to another Lync user
Failover scenarios (to secondary Lync gateway) Security (support for TLS/SRTP encryption)
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IPPBX Direct SIP -+S Certification – MX-ONE Standsalone
http://technet.microsoft.com/en-us/lync/gg131938#tab=1
MX-ONE only major IPPBX player with Direct SIP certificationOnly major player with IPPBX carrying “+S” label
• Proof point - Media Bypass scenario - TLS/SRTP Manadatory
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BluStar Plug-in for Microsoft Lync/IBM Sametime
Customer Benefits
Customer gets ”best of both worlds”Lync or Sametime for presence and collaboration
Aastra for communications
• Plug-in handles all calls
• Choice of IM, voice and video
• Get all BluStar in-call features
• Hold, transfer, conference, etc..
• Plug-in status reflected on Lync/Sametime presence for user
No investment needed in MS Lync mediation server(s) or IBM SUT
•No need to change Lync/Sametime licensing or add extra serversTake advantage of existing Aastra investments
•Maintain communication in MX-ONE side
Lync client with plug-in
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Aastra Presence Server Application Architecture
Presence Server for aggregation
Microsoft OCS
InAttend Client
WebAccess
SIP/SIMPLE
Microsoft LyncMicrosoft OCS 2007 R2 CWA-Server
BluStar Client
SIP/SIMPLE
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MX-ONE 5.0 MP/MTS New Functionality
New Functionality added • Support for Multiple SIP terminals
• Support for new Aastra Terminals and end-points> 6757i/6737i, BluStar 8000i, BluStar Client PC
• Load share/distribution of FW download for 6700i phones
• Setting of HTTPS parameters for 6700i phones
• Support the increase number of members in Hunt and Call Pick-up Groups
• AD field mapping on AD Search Domains > UDF mapping in AD
Performance enhancements • “All” selection as default in Extension list page
• List server number for generic extension
• Improved EQU pos handling
• Longer input fields for descriptions
• MP support for ELU25
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Manages MX-ONE Performance data• Windows application for simplified
measurements and analysis • Compatible with MX-ONE 4.1 and 5.0• Gathers and analyses Information about:
> Trunks, Routes> Attendants> Extensions> Common resources
Graphical User Interface• Easy to read and customize traffic
information • Traffic analysis of major MX-ONE
components, including Radio Base Stations and IP extensions
• Multiple MX-ONE nodes can be managed from a single Performance Manager application
Manager System Performance 1.0 - System management
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Alarms and Fault management
Enhanced SNMP Agent and MIBs for MX-ONE
• Handles SNMP gets/traps for fault alarm handling
> Status updates for server components, trunks, routes, operators, board status, etc..
• Integration with management frameworks applications (HP Tivoli, etc...)
> Traps for MX-ONE software and HW platform status and alarm information
• MIB2 compliant
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SNMP MIBs and HP Openview Plug-in
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Aastra Strategic Direction for Portfolio Evolution
Common ElementsCommon Elements
InAttend Attendant Applications
Solidus eCareContact Center
BluStar EcosystemBusiness Collaboration
InAttend & Speech Attendant
SIP Middleware
Presence
Speech Engine
CTI
Aastra Communication
Servers
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BluStar 8000i - Executive voice and video device- Always stand by - Embedded conferencing capabilities- Optimized hardware to guarantee excellent HD voice and video quality for enterprise communication needs
BluStar for PC- Provides the user with collaborative features directly from the desktop – voice, video and Instant Messaging- Easy access from a single interface- In the office or remotely outside the corporate network- Integrated with user applications
BluStar for iPad/iPhone- On the fly video communication peer-to-peer- Enabling natural communicaton for mobile users
Consistent User Experience, Simplicity, Based on Open Standards, HD Quality,Easy to Use, Smart Deployment and Management, Integrated or Independent Solution
BluStar Takes BusinessCommunication to the Next Level
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UC 4 All – The collaboration client takes you to the next level
MX-ONE 5.0 Highlights – BluStar for PC
The new business collaboration client
A single user interface across:Voice, video, directory/contact integration, IM, desktop sharing & conferencing
Means to find the right person, check the availability, collaborate using your preferred method
Collaboration from anywhere on any device &consistent user experience
Integration with Microsoft OCS/Lync & IBM Sametime, using plug-ins
• Provisioned as a multimedia end-point in MX-ONE
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UC 4 All – The collaboration client takes you to the next level
Highlights Aastra BluStar for PC 2.0
PC based SIP Softphone with HD voice
HD video (peer to peer)
Powerful audio processing
Instant Messaging
LDAP integration with global directory and integration with Personal Outlook Contacts:
• Progressive directory search
• Searches with local cache
• Favorite list and grouping of favorite contacts
Remote access via Session Border Controller (External proxy for SBC)
Microsoft OCS/Lync and IBM Lotus Sametime plug-in integration
Enhanced functionality with Jabra and Plantronics headset
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BluStar 8000i Media Phone with MX-ONE 5.0
Operates in PBX mode • Provisioned as any SIP end-point in MX-
ONE• Requires a video license in MX-ONE
Fully featured video end-point• HD voice and video device• Three way video Conferencing• Support for customized applications
Interoperability with other end-points• Works with all MX-ONE voice and video
end-points• Video conferencing between end-points in
networked MX-ONE environment
Video is the trigger to collaborative communications
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A Tool Box for Customer Care, Entperise Communications and Analytics
Analytics/WFOManagement & administrationSelf ServiceSelf Service
Knowledge workers
Customer CareEnterprise
Communications
Business Process Automation / CEBP
IM, Desktop sharingIM, Desktop sharing
MobilitySolidus eCare
Contact Center
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Solidus eCare 8.0 – Contact Center
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Solidus eCareA highly flexible multimedia Contact Center solutionSolidus eCareA highly flexible multimedia Contact Center solution
Solidus eCare 8.0 • A new Desktop Manager, BluStar Agent
>New look and feel >Based on new development technology>Click – Once for provisioning
• New integration API’s• Enhanced Web callback
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Take Control of Your Business Communication
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Contact Management (CMG) - Busines Collaboration- A comprehensive set of enterprise tools
The CMG product portfolio provides a mix of communications tools for attendants and office users, including advanced call handling, activity and availability management as well as speech services
Attendant
Business Users
Automatic Services
AdministratorsCommunication
Platform & Servers
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A multi-featured attendant solution with advanced collaboration options
Aastra InAttend 1.0 SP1 - Attendant Applications
The new Attendant Console – Aastra InAttendHigh quality attendant performance
InAttend Attendant console offers powerful search options, calendarintegration, Microsoft Lync/OCS and IBM Lotus Sametime presenceintegration, line state/presence/activity status as well as SMS, IM ...
What’s new in InAttend SP1:
• SIP trunk connection with net services support• Adaptations for the Chinese market • Caller identification information at incoming calls• Configurable favorites for the WebPanel • Timezone support • Functions to fill the gap between CMG NOW and InAttend
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User friendly design – defined by attendant demands and adjustable to the user’s needs
Advanced queue handling
Presence information from Microsoft OCS/Lync and IBM Lotus Sametime
E- Calendar integration (Microsoft Exchange, Lotus Domino, Novell GroupWise)
Configurable and powerful search options
Possibility to integrate with Aastra CMG 7.5 suite
Open standards in order to support customers’ multi-vendor environments.
The New Attendant Solution with Advanced Collaboration Options
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Unified Messaging - OneBox
Messaging Platform
Telephony Interoperability
Groupware Interoperability
Call Processing Fax
Voice Messaging Mobile Desktop
Unified MessagingNotification
Enterprise Class Applications
MX-ONE
Microsoft
IBM
Other IMAP4
Novell
DTMFInterface
Text To Speech Interface Web Interface Desktop Interface Mobile Interface
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► Aastra 6757i► Aastra 6755i► Aastra 6753i► Aastra 6751i
► Aastra 6730i ► Aastra 6731i ► Aastra 6739i
Aastra 67xxi SIP Phones
SIPSecurity (HTTPS, TLS and SRTP)Headset support (modular connector)2 port Ethernet switch (10/100)Full-duplex speakerphone for hands-freeInline power support (based on 802.3af standard)Integrated Web server
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► Aastra 7434ip
Aastra 74xxip IP Phones
My Dialog Contacts – End-user application for merging MS Office Outlook contacts to the Personal Contacts in the phone IP Phone Administrator, phone management functionality integrated in to system management applicationsIntegrated web server for central, remote and local support High quality voice including G.722 wideband codecDistinct blue LEDs for function keys and speed dial keysVolume control (combined for handset, headset, loudspeaker, ring tone) Equipped with hearing aid support and acoustic shock protection
► Aastra 7433ip
► Aastra 7446ip► Aastra 7444ip
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Aastra 7100a Analog Terminals
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► Aastra 7106a ► Aastra 7147a ► Aastra 7187a
Wall mountable Hearing-aid compatible Adjustable console base Exchangeable handset and cord Adjustable ring volume and tone In-line power supply (powered by the extension line)
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Aastra DECT Terminals
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New phone in DECT DT390/DT69x series • Customizable ring signals for special attention• Alarm button on top of the phone• Acoustic Location Signaling (ALS)• Automatic call after alarm is sent• Location information in conjunction with alarms
► DT692
New DECT 4x3 series of ruggedized phones DT413
• Excellent performer at any workplace• Designed to withstand dirt, water and falls on hard surfaces• Robust with large sturdy keys and a clear display
DT423• For workplaces where a high level of security is required• When emergency situations are part of the business• Personal alarm and man-down/no-movement alarm
DT433 • For use in potentially hazardous environments• Personal alarms and man-down/no-movement alarms• Complies with the ATEX 94/9/EC directive
► DT433► DT413 ► DT423
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A Complete Portfolio to Fit All User Profiles
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End user experience
IT & Admin
Customer care
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TCO
Best migration capabilityLow power consumptionWeb Management, single point of administrationAdvanced solution based LCRBest of Breed suite of productivity tools
Best migration capabilityLow power consumptionWeb Management, single point of administrationAdvanced solution based LCRBest of Breed suite of productivity tools
Flexibility And Usability
Scalability - up to more than 100K usersComplete Collaboration suite for
efficiency and productivityConnectivity to virtually any type
of terminal and trunkDeployment options
Scalability - up to more than 100K usersComplete Collaboration suite for
efficiency and productivityConnectivity to virtually any type
of terminal and trunkDeployment options
Openness
Standards based interface (SIP, CSTA, XML, …)Standard management APIs for easy IT integrationNative support for protocols and interfacesSuccessfully certified with SIP service
providers & operatorsCertified with Microsoft & IBM
Standards based interface (SIP, CSTA, XML, …)Standard management APIs for easy IT integrationNative support for protocols and interfacesSuccessfully certified with SIP service
providers & operatorsCertified with Microsoft & IBM
Mobility
Native Mobile Extension for true FMC Mobile Extension access over
SIP trunk or MDA (ISDN link) Fully integrated support for DECT, WLAN
and Mobile terminals Free seating/Hot Desking on any
type of terminal Solidus eCare Contact Center agents
using mobile clients
Native Mobile Extension for true FMC Mobile Extension access over
SIP trunk or MDA (ISDN link) Fully integrated support for DECT, WLAN
and Mobile terminals Free seating/Hot Desking on any
type of terminal Solidus eCare Contact Center agents
using mobile clients
Key Strengths and Differentiators
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Strong Position in the Market Place 60 000+ Customers Globally
TOURISM
EDUCATION
FINANCIAL /INSURANCE
HEALTHCARE
LOCAL AUTHORITIES
INDUSTRY
TRANSPORT
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The Carlsberg Group
Denmark
Retail and WholesaleSolutionAastra MX-ONE®
Solidus eCare® Multi Media Contact Center
Unified Communications Suite integrating
Microsoft® OCS and SAP ERP
40% mobile extensions
Managed services
Key BenefitsImproved productivity and flexibility by tailoring thenumber of users and the features available to individualemployeesMarket leading UC technology bundled with a high level of serviceHighly scalable with efficiencies from hosting serversin one country while using that elsewhereAastra’s Solidus eCare® Contact Center and UnifiedCommunications Suite to manage telecoms operationsacross the businessFuture-proof mobility solution
Customer Profile• Danish brewing company• 4th largest in the world• 45,000 employees• Products sold in more than 150 markets
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Large University in California
United States
Education and ResearchSolutionAastra MX-ONE® TSE (Telephony Server) 3.2
Capacity 12,000 ports
46 LIMs
Distributed architecture with multiple LIMs located
in several geographical locations
Key BenefitsShared data and telecom network provides economiesof scaleImproved back-up power life from 10-15 minutes to10-24 hours by utilizing DC power plants in lieu ofUPS unitsNo re-training needed for end users – they didn’teven realize a major upgrade had happenedData network to link remote sites, eliminating dedicatedcircuits used only for voice
Customer Profile• 9,500 extensions• 525 trunks• 22 sites• 72 channels to voice mail system• 10 ACD groups with 72 ACD agents
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MX-ONE 5.0 Solutions Summary
Enterprise communications in the cloud• Infrastructure Consolidation and Centralization – IT focus today
• Enhanced resilience and security in the cloud
• Virtualization – cloud enabler while maintaining business continuity and user experience.
BluStar Ecosystem – Multimedia Collaboration • Aastra developments are addressing market trends
• Aastra strategic direction for portfolio evolution
• “BluStar” a common interface for consistent User Experience
Native SIP enhancements• Native Multimedia services for SIP users (Video and IM)
• Integration of BluStar Ecosystem
• Multi-device licensing for SIP users
• Focus on advanced features for Aastra SIP terminals
• Strong integration with 3rd party products
IT & System Management• What’s new with Manager Provisioning
• Manager System Performance
• SNMP fault and alarms management
23-04-11 EN/LZT 102 4108 RH
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EN/LZT 102 4108 RH23-04-11
