© Aastra – 2012

Aastra Mobile ClientJanuary 2012

AMC

1

© Aastra – 2012

Agenda

MobilityMulti-platforms – Multi-terminalsFMCFeatures

• Telephony

• CTI• Directrory, Presence, Chat• LCR

• Management

ArchitectureDocumentationTrainingServices

© Aastra – 2012

Aastra Mobile Client

Save your costsusing Aastra

Mobile ClientsAMC/AMC+

Anytime, anywhreany device

Move freely between your

devicesMobilize your

workforces

A complete portfolio for us who live in a mobile world

© Aastra – 2012

Mobile solutions

Migration of mobility solutions to IP networks• IP DECT

>Alarming and location-based services>Integration with call manager and network management

FMC: Increased interest from operators and customers for mobile extensions

• Dual-mode Wi-Fi/cellular terminals• Seamless networking on-site/off-site• Mobile extension services

for cellular smartphone usersOne number

4Aastra Strategy & Roadmap

© Aastra – 2012

True Mobility with Natural Interaction

Mobility

Core Services

Video

Voice

Presence

MessagingIM

End Points

Business Collaboration

Choose media based on your situation…

© Aastra – 2012

FMC : Fix Mobile Convergence

April 19, 2023 Roadshow Aastra

© Aastra – 2012

Overwiew - Aastra Mobile Client

Integration of the cell phones in the corporate communication network.

Access to the communication system features (Call Server) from the cell phone

Very useful for all mobile employees(management team, sales teams, services)

Defignition: Fixe-Mobil ConvergenceDefignition: Fixe-Mobil Convergence

© Aastra – 2012

Multi-plateforms

Multi-plateform

Available on• Aastra 800• IntelliGate• MX-ONE

And in 2010 on MD-EvolutionA5000

8

Aastra products integration process

Mobility, a key component of the Aastra offer

Aastra 800 : R9.0Aastra IntelliGate : I7.9

MX-One : R4.0MD Evolution : V10.2

Aastra 5000 : R5.1C/R5.2

InnovationLeveraging technological synergies

Meeting specific market needs

AastraSIP call manager

Common Fixed & MobileEnd-user solutions

Common UnifiedApplications

Open IP Communications

Unified Communications

Fixed-MobileConvergence

© Aastra – 2012

AMC – A5000 solution: summary

One Number• Several phones (fix, mobile, cellular) – one number

One Voicemail box• The one of the Entreprise • MWI on the mobile

Access A5000 features from your cell phones• Call through and Call back• Simple/complex calls• Call by name (A5000 LDAP Directory access)• Associated phones (your phones ring simultaneously)

Callback/Least Cost Routing• Telecom bill decrease

LDAP Directory access•Call by name, Caller name display

TWP supervision (CTI)

Mobility

© Aastra – 2012

Telephony Services on AMC

Out of a communication• Voice msging (Listen, configure, MWI )• Forwarding any type • Do not Disturb• Retrieve (after call parked by a fixed phone)

Call• Dial DID #• Dial local #• from call log (outgoing calls, missed calls) • From embedded directory (personal)• From the A5000 LDAP directory (corporate)

> Browse directory, Search, Call> Last name – first name, or First name – last name

Call receipt• CLID (DID or local number), • CNID (name display, resolved from the embedded directory or from A5000 LDAP directory)• Associated phones

During a call• MoH• Inquiry call• Borker call / Transfer• 3 parties conference

DO NOT DISTURB DO NOT DISTURB

© Aastra – 2012

Multi-terminals

Symbian S60 (Nokia, etc.) S60 v3, S60v5, ^3• Excepté SonyEricsson Satio and Vivas

Blackberry (RIM) 5.0, 6.0, 7.0

iPhone (Apple) iOS4, iOS5

Android (HTC, etc.) 2.1 to 2.3• Excepté

Motorola Defy, Samsung Nexus S, Samsung Galaxy SII, Huawei U8100, Sony-Ericsson X10

Windows Mobile 7 (HTC, etc.) roadmap

© Aastra – 2012

GSM

RTC/RNISRéseau GSM

Convergence Fixe Mobile

Intégration des mobiles dans le réseau de communication de l’entreprise

Les mobiles avec AMC accèdent aux fonctions du Call Server Aastra

Nicole appelle David en composant son

numéro interne 4310

12Appel entrant

Sonnerie simultanée sur le poste fixe

et sur le GSM(postes associés)

3

5…Kim, au bureau

Call Server Aastra

David répond sur son mobile, ettransfert l’appel vers…

4

© Aastra – 2012

CTI

CTI Supervision in VTI-XML• TWP • i2052 soft-phone• i2070 PO

When call is perfromed from the CTI applicationthe cell phone rings, the user has to answeron the cell phone(no automatique hands-free mode)

No CSTA or TAPI supervision on associated phones

CommandControl

CommandControl

Telephonypresence

- Free- Ringing

- Busy-DnD

Telephonypresence

- Free- Ringing

- Busy-DnD

© Aastra – 2012

AMC –Microsoft & IBM directory and presence

My Activity

Mobile IM

Calendars synchronisation

Directory searchPresence & chat

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Call Manager

Fixed phone

Softphone

IBMIBM

LDAP,XMPP, SIP Simple

AMC ControllerFMC

+ Directory access

Presence Chat (Instant Messaging)

My Presence

Corporate directory search

AMC 2.0AMC 2.0

© Aastra – 2012

Dual mode : Wi-Fi / GSM

On dual-mode cell phone

If Wi-Fi network is accessible (typically inside the entreprise sites)

Manual or Automatic handover • Wi-Fi in priority (cheaper)• Automatic handover: easier for users

Hand-over in both ways• Configuration may be tuned depending on the Wi-Fi environment

Same feature in GSM or Wi-Fi mode

Other use case: use of AMC in Wi-Fi mode only

GSMWi-F

i

LANLAN

© Aastra – 2012

How it works?

Wi-Fi mode• Internal call• External call

GSM mode• Architecture• Internal call receipt• Internal call sending• Incoming external call• Outgoing external call

© Aastra – 2012

Wi-Fi internal call

Number and name transported in the signaling

© Aastra – 2012

Wi-Fi external call

Number and name transported in the signaling

© Aastra – 2012

PSTN/ISDN

SIP trunk

Aastra 5000R5.1C or R5.2

5720 #

3167 #

Aastra Mobile Client 2.0

Aastra 5000 – AMC solution

AMC Controller 2.0• AMC Gateway• Dual mode (Cellular / Wi-Fi)• Data services (LDAP)

SIP user

5720 3167GSM

Internet

https

LDAP

© Aastra – 2012

Intternal call receipt on the cell phone

Number and name transported on the data link

© Aastra – 2012

Internal call sending from the cell phone

Local number and name resolved by the AMC Controller

© Aastra – 2012

Incoming external call

Number and name transported on the data link

© Aastra – 2012

Outgoing external call

Local number and name resolved by the AMC Controller and translated in DID or IID # by the A5000 (A5000 configuration)

© Aastra – 2012

Cell phone to Cell phone

2 simultaneous SIP trunk calls

SIP tie line interface

SIP extension interface

© Aastra – 2012

AMC Configurable Calling Methods – costs reduction

PBX

Voice

User calls as normalAMC Calls PBX & sends the phone number with DTMF (0,5 sec per digits)

AMC Mobile

Call Through (DTMF)

PBX

Voice

User calls as normalAMC sends the phone number with data https.

AMC Mobile

https Call Back

PBX calls AMC & calling party. AMC answers the call in the background.

1122

11

22

33

Voice

AMC Mobile

11

Direct cellular (used for personal calls or Traveling SIM)

© Aastra – 2012

Call back

© 2009 Aastra Technologies Ltd.

HTTPSHTTPS

Johan Ext nr. 67 222

ClaesClaesExt nr. 67 111Ext nr. 67 111

Hej Johan

Hej Claes

© Aastra – 2012© 2009 Aastra Technologies Ltd.

SIM card change info over HTTPSSIM card change info over HTTPS

Johan Ext nr. 67 222

ClaesClaesExt nr. 67 111Ext nr. 67 111

Hej Johan

Hej Claes

WANWAN

Travel SIM

© Aastra – 2012

Force on net

Call to corporate cell phone: With AMC, we dial the local (internal) number of the user

If a user however dial a DID fix (unique) or DID mobile numberby default the call goes through the PSTN network

Force on NET configuration => translates DID in local # => AMCC

Table512 segments on AXSeries512 segments on A5000 Server (8000 since R5.2)

© Aastra – 2012

DTMF out of a communication

Used for features out of a communication Forwarding, Etc.

On the Data link, otherwise a specific GSM call is performed (0 sec.)

© Aastra – 2012

DTMF during a communication

For telephony feeaures accessed during a communicationMoH, inquiry call, transfer, conference, etc.

On the Data link, otherwise on the voice path (RFC2833)

© Aastra – 2012

Aastra Mobile Client (AMC) – V2.0

Licenses• 1 mobile user licence, includes

>AMC client + Directory access licenses, on cell phone>Generic IP license for the A5000

(the cell phone is seen as a third party SIP phone, by the A5000)

• Optional licenses per cell phone: Dual-mode, LCR, SIM Travel• A5000 SIP trunk licenses

>1 per simultaneous communication of the cell phones >4 SIP trunk licenses for free when the controller is ordered through eQuation

19 avril 2023 Roadshow Aastra

PSTNISDN

GSM

SIP trunk

SIP user

SIP Trunk licenses (1 per simult. com)Generic IP licenses (1 per cell phone)

© Aastra – 2012

Data link

Mandatory for• Call by name from LDAP Directory• Presence / Chat• iPhone• MWI• Remote installation or update (OTA - Over The Air)

Useful for• DTMF (otherwise, specific com – 0 sec. - for out of com features)• CallBack (otherwise, specific com – 0 sec. – to the CallBack service of the AMCC)

Type of Data link• Wi-Fi• 3G or GPRS

Type of protocols• Https• Very low volumes (a few bytes)

19 avril 2023 Roadshow Aastra

© Aastra – 2012

AMC Controller (AMCC)

AMC Controller • Mandatory for A5000 R5.1C/R5.2

AMC Controller : packaging

• Soft Only>AMCC + OS Linux image

to be installed on VMWare ESXi 4.0 or ESX 4.0+ 4 SIP trunk A5000 licenses for free, if ordered via eQuation

• Installed on a Dell R210 or R310 or R410 server >With VMWare ESXi 4.0

+ 4 SIP trunk A5000 licenses for free, if ordered via eQuation

© Aastra – 2012

Dimensioning

Number of mobiles• 500 per AXSeries gateway • 4000 per A5000 server• 1000-2000 per AMC Controller on standard

server

eQuation

© Aastra – 2012

Architecture - Resiliency

AMCC High availability (duplication) • Two AMCC servers on the same LAN• Fault detection and automatic handover• Communications are cut during the handover• Not automatic back handover to initial situation

A5000 Server/AXD duplication • transparent for AMCC (Communications are cut during the handover)

AMCC 2.0 not compatible with Dual Homing

© Aastra – 2012

Architecture – A5000 Multi-site

1 AMCC• Connected to several A5000 sites

• Each site where one or more AMC user is declared• The AMCC provisioning includes the identification of the A5000 site where

each AMC user is declared.

A priori, to add more servers for performances reasons

© Aastra – 2012

Aastra Mobile Client (AMC) – V2.0

Deployment• Client Software

>AVI Store>BB Store>Android Store>iPhone Store

• OTA (over the air) deployment (data access)>AMC license>Terminal configuration

• AMC Controller (AMCC)>AMCC software includes linux OS>Over VMWAre ESXi (free)>Soft only, or installed by Aastra on Dell Server

April 19, 2023

© Aastra – 2012

Thank you !

38Aastra Strategy & Roadmap