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© 2009 Aastra Technologies, LTD.
Aastra – the Communication Company
© 2009 Aastra Technologies, LTD.
Aastra Technologies Limited
Aastra Technologies Limited, with its Headquarters in the Canadian city of Concord, Ontario, is one of the leading manufacturers of telecommunications systems Worldwide.
Aastra Ticker:
AAH.TO
Toronto Stock Exchange
© 2009 Aastra Technologies, LTD.
Aastra History
» Technology consulting – aerospace and defense industries
» Entry into the telecommunications market – consumer products
» IPO on the Toronto Stock Exchange (TSX: AAH )
» Natural growth in sales (from € 3 million to € 60 million)
» Growth through acquisitions and generic
1983
1992
1996
1996-1999
2000-2008Other
2%
North America22%
Europe76%
© 2009 Aastra Technologies, LTD.
Aastra Acquisitions
» Parts of Nortel Networks, network solutions
» Nortel, Centrex and ISDN terminals
» Lucent, Digital Video Division
» Nortel, CVX & CSG Division
» Ascom, Telecom Systems Division
» EADS Telecom, Telecom Systems Division
» DeTeWe
» Ericsson
January 2000
May 2001
September 2001
May 2002
September 2003
March 2005
August 2005
April 2008
© 2009 Aastra Technologies, LTD.
OpenCom 100 / X320 – Navigation
Sales Advantages OpenCom 100 Aastra 800
Wired SystelAastra 677x (ip)
Wired SIPAastra 675x i
WirelessDECT / WLAN
IntegratedApplications
Ext. ApplicationsCTI
ELB
© 2009 Aastra Technologies, LTD.
IP full size – for unbeatable value for money!
OpenCom 100 Little Big PBX
© 2009 Aastra Technologies, LTD.
OpenCom 100 Family – Key benefits
» Communications servers for individual telecommunications and IP environments
» Single solution – The systems combine conventional telephony with Voice over IP and
mobility functions
» Easy setup– Software assisted– Browser controlled
» All-in-one– Built-in applications – all browser controlled
© 2009 Aastra Technologies, LTD.
OpenCom 100 Family – Key benefits
» Integration of DECT – System telephones and DECT GAP phones*
» Full IP solution possible– … through DECToverIP® base stations*
» VoIP solution particularly suitable for branch offices that are connected to a company’s headquarters via IP routes
*except OpenCom 131
© 2009 Aastra Technologies, LTD.
Key Features of OpenCom 100 PBX Family
» Modular, IP-aware, rack-versions available» Two families of modules (4 … 60 ports / 16 … 200 ports)» 13 display languages, 19 country specific adoptions» Configuration and maintenance are web browser based
remote service via ISDN PPP dial-in / IP» Built-in applications: Web browser based, 60 days free trial» DECT fully integrated, TDM-DECT and DECToverIP®
» System terminals (digital / IP) with complete menu control» Router, DHCP server, Q.SIG, Q.SIG-IP, VPN (OC X320 only)» 3 days training course will help for a good start
© 2009 Aastra Technologies, LTD.
OpenCom 100 Applications – Browser based and Built-in
» OpenCTI 50 CTI for all Windows / MAC / Linux operating systems
» OpenVoice 200 VoiceMail system up to 200 individual / group boxes
» OpenAttendant 205 interactive announcement / automated exchange
system
» OpenCompany 45 Up to 5 companies in shared office - trunk,
phonebook etc. for common and / or separate use
» OpenCount 100 Recording and evaluation of 6000 call data entries
» OpenHotel 20 Hotel application: check in, check out, wake up call,
room status, call data recording
» OpenHotel 100 Hotel application: check in, check out, wake up call,
room status, call data recording, CDR-to-bill printing
© 2009 Aastra Technologies, LTD.
OpenCom 100 / X320 – Navigation
Sales Advantages OpenCom 100 Aastra 800
Wired SystelAastra 677x (ip)
Wired SIPAastra 675x i
WirelessDECT / WLAN
IntegratedApplications
Ext. ApplicationsCTI
ELB
© 2009 Aastra Technologies, LTD.
Aastra 800 More than only another Soft-PBX
The OpenCom 100 for your server
© 2009 Aastra Technologies, LTD.
Aastra 800 – Why?
» Aastra 800 is the new call manager for standard PC with Windows XP professional® SP2 or Server 2003
» PC-hardware will become the standard for PBXs in next 3…5 years
» Aastra 800 is Aastra’s answer to the Asterisk challenge– Full featured, mature call manager (OC 100 release 8.ff)– Country specific features – Mobility support: DECT and / or WLAN– Maintained by a company dedicated to PBX business
» Aastra 800 addresses the SME port range at the first step (up to 200 user)
© 2009 Aastra Technologies, LTD.
Advantages through SoftPBX
» Less cabling (structured cabling)– One outlet per desk (forget parallel telephone cables – star architecture)
» One Admin– PC network and voice data
» Proprietary vs. standard– PC instead of “PBX”-hardware– SIP phones or proprietary terminals– TAPI, CSTA, XML or Special application interface
» Common communication infrastructure– PC with call manager– PC with application
© 2009 Aastra Technologies, LTD.
Aastra 800
» Are you at last programming or already making calls?
» Asterisk? Aastra 800 is more easy to configure and more powerful!
© 2009 Aastra Technologies, LTD.
Aastra 800 – Licensing
» 1 SIP trunk + 3-3-3 terminals always integrated
» Supported terminals– Aastra IP system terminals
100% features but proprietary IP
– Aastra SIP terminals with several system features directly supported for comfortable usee.g. busy lamp field
– 3rd party SIP terminals
© 2009 Aastra Technologies, LTD.
The Real Advantage – DECToverIP®
Mobility at its best
» DECT Base station connected via TCP/IP :» RFP 32 IP / 34 IP DECT Indoor / Outdoor» RFP 42 WLAN DECT and WLAN» “Unlimited” number of portable parts per RFP
RFP 34RFP 32
RFP 42
© 2009 Aastra Technologies, LTD.
VPN ConnectionsVoIPQSIG over IPDECToverIP®
”IP to the Max!“ with OpenCom X320
© 2009 Aastra Technologies, LTD.
OpenCom X320 – Q.SIG over IP Netzwerk
InternetS0VPN-Tunnel*
Site 1 - Berlin
* VPN with PPTP, IPsec and LT2P
DECT
Site 2 - Tokio
S0
Q.SIP over IP Q.SIP over IP
SystemSystem
© 2009 Aastra Technologies, LTD.
OpenCom X320 – DECToverIP® in Branch / HomeOffice
Internet
RFP 32 IP
DECTOpenCom X320as VPN-Router
VPN-Router**
Branch – no PBX!
DECToverIP®
incl. Handover
VPN-Tunnel*
Headquarter
* VPN with PPTP, IPsec or LT2P
** VPN-Router
© 2009 Aastra Technologies, LTD.
OpenCom X320 – Mobile Office
Internet
DECT
VPN Function
VPN-Client **
Worker in HomeOffice, Airport, Hotel, ...
VPN-Tunnel*
Headquarter
* VPN with PPTP, IPsec or LT2P
** PPTP in Windows 2000IPsec in Windows XP
© 2009 Aastra Technologies, LTD.
OpenCom 100 / X320 – Navigation
Sales Advantages OpenCom 100 Aastra 800
Wired SystelAastra 677x (ip)
Wired SIPAastra 675x i
WirelessDECT / WLAN
IntegratedApplications
Ext. ApplicationsCTI
ELB
© 2009 Aastra Technologies, LTD.
Portfolio OpenCom 100-Family
All on a view
© 2009 Aastra Technologies, LTD.
OpenCom 100 Overview
OpenCom 130
OpenCom 150
OpenCom 510
4 128648 16 32Subscribers
IP-Phones
IP-PhonesOpenCom 131
OpenCom X320
IP-Phones
Phones
IP-Phones
© 2009 Aastra Technologies, LTD.
OpenCom 131 - professional system telephony
» Smallest member of OpenCom 100 family for ‘starter’ segment– Fixed Capacity
2 x BRI (1 x external, 1 x var. ext./int.)
3 x digital UPN (non DECT)
8 x analogue with CLIP
– 1 Slot for analogue trunk lines M100-AT4
– Target Group All markets in national- and
international sales
SMEs
© 2009 Aastra Technologies, LTD.
OpenCom 130 - Open for Enlargements
» Basic model of OpenCom 100 family» On board
– 2 x BRI (1 x external, 1 x ext./int.)– 3 x digital (non DECT)– 4 x a/b (analogue subscriber)
» Capacity examples (Extension Set)– 8 SIP channels (24 terminal max.), 11 digital,
12 a/b
– 2 BRI, 28 a/b, 3 UPN (no DECT), – 1 PRI, 19 UPN (16 DECT), 8 analogue
» Integrated DECT server» Integrated applications» Cascadable (doubles capacity) Basic PBX Extension kit & 2nd PSU
© 2009 Aastra Technologies, LTD.
OpenCom 150 - more flexible
» Most flexible member of OpenCom 100 family - Portfolio completion in high end segment– No ports on board - more flexible– Port examples:
max. 32 analogue user, 6 UPN (DECT), 2 BRI max. 24 UPN (DECT), 1 PRI, 16 analogue user 16 SIP channels,16 UPN (DECT), 8 analg. usr.
– System telephony – Integrated DECT server– 19”-version cascadable– All features and applications of OC 100 family– Wall mount housing or 19”rack version is
cascadable
© 2009 Aastra Technologies, LTD.
3 x digital
4 x analogue
Slot for M100-TFE2Slot forM100-V.24Pay attention to right manual!
CF-Card for OpenVoice 200 and OpenAttendant 205IP-SW if no M100-IP-Gateway installed
5 slots for interfaces
Slot for PRI interface(here: plugged)
OpenCom 150
© 2009 Aastra Technologies, LTD.
OpenCom X320 – IP pure
» OpenCom X320– 2 x BRI/S0
– 3 x UPN DECT-enabled!
– 8 x a/b with CLIP
– Max. ports i.e.: 2 BRI/S0, 24 analogue, 32 IP, 3 DECT-RFP 4 BRI/S0, 8 analogue , 32 IP, 17 system
terminals 6 S0, 8 a/b, 32 IP, 3 DECT-RFP,
8 SIP channels (8xtrunk or 24 phones)
– DECT und OpenVoice always on Board!!
– VPN-Router (PPTP, IPsec)
– HomeOffice, DECToverIP®
» Rack version available
© 2009 Aastra Technologies, LTD.
Interface Modules
© 2009 Aastra Technologies, LTD.
Modules for OpenCom 100 and X320
» M100-A4 / M100-A8 – 4 / 8 analogue ports with CLIP
» M100-U4d / M100-U8d– 4 / 8 UPN ports for system terminals or DECT RFPs
» M100-S2U6d– Combined module with 2 BRI and 6 UPN ports for system terminals or
DECT RFPs
» M100-S2A6 – Combined module with 2 BRI and 6 analogue ports with CLIP
» M100-S4– Module with 4 BRI ports
© 2009 Aastra Technologies, LTD.
Modules for OpenCom 100 and X320
» M100-AT44 analogue trunk lines (HKZ); DTMF dialling
» M100-IP 8 gateway channels between IP- und non-IP; used for SIP and high
quality VoIP
© 2009 Aastra Technologies, LTD.
Modules for Special Slot X320
» M300-FaxV24 – module for Fax and V.24
– Module for OpenCom X320 – one incoming FAX box and V.24 for external call data recording
© 2009 Aastra Technologies, LTD.
Others on special slots
» S2M module (OpenCom 130/150) – ISDN-PRI 2Mbit/s» M100-TFE (OpenCom 130/131) – 6-,8-wire door interface» M100-TFE2 (OpenCom 150) – 6-,8-wire door interface» M100-V.24 (OpenCom 130/131/150)
© 2009 Aastra Technologies, LTD.
OpenCom 510 – the large one
» Complete feature set and applications of OpenCom 100 range up to 200 users cascaded (doubled capacity with 2 racks) – Port examples:
max. 88 analogue, 8 BRI
max. 88 UPN (DECT), 1 PRI 200 IP-Terminals with 64 gateway channels
and e.g. 2 PRI for fallback 160 UPN or analogue, 4 PRI
– No ports on board - more flexible– Hot plug possible – Integrated DECT server– All features and applications of OC 100
family– System terminals – VoIP with OpenPhone 7x IP and IPC
© 2009 Aastra Technologies, LTD.
OpenCom 100 / X320 – Navigation
Sales Advantages OpenCom 100 Aastra 800
Wired SystelAastra 677x (ip)
Wired SIPAastra 675x i
WirelessDECT / WLAN
IntegratedApplications
Ext. ApplicationsCTI
ELB
© 2009 Aastra Technologies, LTD.
Aastra 677x Family
System terminals for
OpenCom and Aastra 800
© 2009 Aastra Technologies, LTD.
Display Languages for Aastra 677x
» D Deutsch» GB English» F Français» I Italiano» FIN Suomi» NL Nederlands
» HU Magyar» S Svenska» E Español» RUS PyccКNЙ» P Português» TR Türkce» EE Eesti
© 2009 Aastra Technologies, LTD.
Aastra 677x – Wired Phones
» New Family Design» Identical layout of all operating
keys – better MMI» Optimised key alignment for
optimised handling» Keyboards with lots of
programmable keys» Headset interface EHS » Illuminated display for Aastra
6775 and KeyExtension Aastra M676
» Wall mounting
© 2009 Aastra Technologies, LTD.
Aastra 6771
» 5 programmable keys with LED» Paper stripes » 1 Line key with LED» 2-lin display, 19 characters» Headset connection (EHS)» Freehand speaking » Ringing-LED
» UPN 2-wire 1000m cable length
» Colours: ice grey, black» Wall mounting» Firmware update and feeding via
UPN
© 2009 Aastra Technologies, LTD.
Aastra 6773
» UPN 2-wire 1000m cable length or IP
» Colours: black, ice grey (UPN only)
» Tilt angle 4 steps from 21° until 30°
» Wall mount
» Firmware update and feeding via UPN
» 5 programmable keys with LED
» Paper stripes
» 4-line graphic display – 48*144 Pixel
» Headset connection (EHS)
» Ringing-LED
» Freehand speaking
» Up to 3 key extensions Aastra M671
© 2009 Aastra Technologies, LTD.
Aastra 6775
» UPN 2-wire 1000m cable length or IP» Colours: black, ice grey (UPN only) » Tilt angle 4 steps from 21° until 30°» Wall mount» Firmware update and feeding via UPN
» 1 line- + 8 programmable keys with display and LED
» Paper stripes» 1-line illuminated full graphic display» Headset connection (EHS)» Ringing-LED» Freehand speaking» Up to 3 key extensions Aastra M671 or
Aastra M676
© 2009 Aastra Technologies, LTD.
Aastra 6775, Aastra 6775ip
» Same functions and user interface like UPN version
» DTMF dialling during connection» Headset jack» Keyboard extension (LED, LCD) –
up to 3 modules » Firmware update over LAN» Powered over LAN (IEEE 802.3af –
class 3) or power plug» Integrated switch» QoS via ToS-flag, Ethernet header
prio (802.1p), VLAN support (802.1q)
» Voice activity detection, comfort noise insertion, echo cancellation
* 2 wire digital interface
© 2009 Aastra Technologies, LTD.
Aastra M671
» Key extension for Aastra 6773, 6775, 6773ip, 6775ip
» 3 key extensions per terminal » Paper stripes for description» 36 keys with LED» Tilt angle 4 steps from 21° until
30°» Power feeding necessary
– 1 plug-in power supply for up to 3 key extensions
– or Power over Ethernet PoE Aastra 6773ip, 6775ip
© 2009 Aastra Technologies, LTD.
Aastra M676
» Key extension for 6775 and 6775ip
» 3 key extensions per terminal » Illuminated display description» 20 keys in 3 levels with LED
(60 keys!)» Tilt angle 4 steps from 21°until 30°» Power feeding necessary
– 1 plug-in power supply for up to 3 key extensions
– or Power over Ethernet PoE Aastra 677xip
© 2009 Aastra Technologies, LTD.
SoftPhone Aastra 2770ip
» Like Aastra 677xip» Softphone» for MS-Windows PCs » Design of OpenPhone 7x-system
terminals » Identical functionality like IP-
terminals» Additional:
– Integrated PC-VoiceMail
– Call recording (on PC hard disk)
© 2009 Aastra Technologies, LTD.
OP 7x Overview
Aastra 6771
Aastra 6773
Aastra 6775
Aastra 6773ip
Aastra 6775ip
Aastra M671 (LED)
Aastra M676 (LCD)
Interface Up Up Up Ethernet Ethernet - -
Headset yes - -
ColourBlack
ice grey
Blackice
grey
Blackice grey
Black BlackBlackice grey
Blackice grey
Handsfree yes, LED - -
LCD2 * 19
character48 * 144
dots128 * 144 illuminated
48 * 144dots
128 * 144 illuminated
-128 * 144 illuminated
Inclination fixed Adjustable, 21°, 24°, 27°, 30°
Wall mounting yes
ABC keyboard yes
Function keys with LED
5 (Paper)5 (Paper)3 (LCD)
9 (LCD)5 (Paper)3 (LCD)
9 (LCD) 36 (Paper)20 (LCD)3 levels
© 2009 Aastra Technologies, LTD.
Aastra 675x i
The Aastra SIP Terminals
© 2009 Aastra Technologies, LTD.
Aastra 675xi – SIP-Phones
» Aastra 6751i, 6753i, 6755i, 6757i» New Design – identical to
system terminals» Expanding with KeyExtensions
for busy lamp fields, function- and target-keys
» Headset connection » Four different models» Illuminated display for the
comfortable ones» Slim design wall mounting
© 2009 Aastra Technologies, LTD.
Overview IP-Phones
Aastra 6751i
Aastra 6753i
Aastra 6755i
Aastra 6757i
Aastra M670
(Paper)Aastra
M675 (LCD)Aastra 6773ip
Aastra 6775ip
Aastra M671
(Paper)Aastra
M676 (LCD)
Interface Ethernet SIP Ethernet SIP Ethernet SIP Ethernet SIPAastra 53i,
55i, 57iAastra 55i,
57iEthernet Stimulus
Ethernet Stimulus
OpenPhone 73, 75
OpenPhone 75
Headset Yes Yes Yes Yes EHS EHSHeadset
key Yes Yes Yes Yes Yes YesFree hand speaking
w ith control-LED
w ith control-LED
w ith control-LED
w ith control-LED
w ith control-LED
w ith control-LED
Mutew ith control-
LED w ith control-
LED w ith control-
LED w ith control-
LED w ith control-
LED w ith control-
LED
Display3 lines
16 char.
3 lines16 char.
Illuminated75 * 144 dots
illuminated
128 * 144 dots
illuminated -
128 * 144 dots
illuminated 48 * 144 dots
128 * 144 dots
illuminated -
128 * 144 dots
illuminated
Angle
variable 21°, 24°, 27°,
30°
variable 21°, 24°, 27°,
30°
variable 21°, 24°, 27°,
30°
variable 21°, 24°, 27°,
30°
variable 21°, 24°, 27°,
30°
variable 21°, 24°, 27°,
30°
variable 21°, 24°, 27°,
30°
variable 21°, 24°, 27°,
30°
variable 21°, 24°, 27°,
30°
variable 21°, 24°, 27°,
30°Wall
mounting Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
ABC keys Yes YesFunction
keys 36 LED 20 LCD, 3 (LCD) 9 (LCD) 36 LED 20 LCD,
3 Levels 5 (LED) 3 Levels
© 2009 Aastra Technologies, LTD.
OpenCom 100 / X320 – Navigation
Sales Advantages OpenCom 100 Aastra 800
Wired SystelAastra 677x (ip)
Wired SIPAastra 675x i
WirelessDECT / WLAN
IntegratedApplications
Ext. ApplicationsCTI
ELB
© 2009 Aastra Technologies, LTD.
Mobility DECT and WLAN
The best wireless technology for each application/solution
© 2009 Aastra Technologies, LTD.
Cellular DECT Radio Network
» RFP 22 for indoor– Max. 2 UPN ports / up to 8 calls
» RFP 24 for Outdoor– Class IP 65 (dust tight / water jets)– Max. 2 UPN ports / up to 8 calls– Antennas with different beam characteristics available (i.e. directional)
» Max. number of RFPs: 48 (OpenCom 510) » System handsets up to 127 / 255
independent of number of RFP» 4 simultaneous calls per UPN port» Max. cable length to RFPs up to 1000 m» 2-wire interface» No additional feeding
RFP 24
RFP 22
© 2009 Aastra Technologies, LTD.
DECToverIP®
» DECT Base station connected via TCP/IP :» RFP 32 IP / 34 IP DECT Indoor / Outdoor» RFP 42 WLAN DECT and WLAN
RFP 34RFP 32
RFP 42
© 2009 Aastra Technologies, LTD.
New family of DECT handsetsAastra 600d
Your Connection to the World.
© 2009 Aastra Technologies, LTD.
600d Handset Family
» Objective– New family of wireless handsets based on DECT / GAP / CAP (610d, 620d, 630d)– Dedicated for use with PBXs’ of the Aastra group and OEM-systems
» Scope– 610d: Low End Office version with basic features, Protection Class IP 50– 620d: Business version, Protection Class IP 50– 630d: Industrial / Care, Protection Class IP 65– Can be used in EMEA, North and South America (FCC approval), RSA, Australia
» Business perspective– One common product family for all, will force more quantities, better logistics and
prices. Renewal of outdated terminals, better chance to cooperate with OEM partners– Having an own device for rough environments like Health & Care– New features required by our customers
© 2009 Aastra Technologies, LTD.
Features 610d
» Standards– DECT / GAP / CAP– Firmware download over air or PC– One PCB for 610d, 620d, 630d
» Housing – Scratch protected Display– Drop-resistance: 1.5 m
(on concrete)
» Display, Special Keys– 2" monochrome display, back lit– 1 three - coloured LED– Illuminated Keypad– 3 programmable soft – keys– 2 plus / minus keys
» Batteries– Lithium-Ion battery pack, 850 mAh– At least 12 h talk time– At least 100 h stand by time– Intelligent Battery Management
610d
© 2009 Aastra Technologies, LTD.
Features 610d
» Audio– 40 polyphone (Midi type) ring tones
with automatic volume control
– Full duplex hands free mode
– Ambient noise filter for loud environments
» Interfaces– Headset connector
» Local features– Phonebook with 100 entries
– Redial (20) and caller (30) list
– 11+1 Display languages
» Charger Options– Charger – Light (standard)
– (Charger plus)
– Rack charger
© 2009 Aastra Technologies, LTD.
Features 620d and 630d
» Standards– DECT / GAP / CAP– Firmware download over air or PC– One PCB for 610d, 620d, 630d
» Housing – Scratch protected Display– Rubber armed (630d, only)– Drop-resistance: 2 m
» Display, Keypad (module)– 2" Colour TFT display (65,536 colours)– 1 three - coloured LED– Illuminated Keypad– 7 programmable keys:
1 Hotkey, 3 Soft - keys, 3 Side keys
– 1 Emergency key (630d, only)
» Batteries– Li-Ion Battery Pack 850 / 1800 mAh– Intelligent Battery Management– At least 24 h talk time with 1800 mAh– At least 200 h stand by time with
1800 mAh
620d
© 2009 Aastra Technologies, LTD.
Features 620d and 630d
» Audio– 40 polyphone (Midi type) ring tones
with automatic volume control– Full duplex hands free mode– Ambient noise filter for loud
environments– Build in trembler
» Interfaces– Headset connector– Bluetooth interface (speech)– Micro-SD Card connector
(supported with later release)
» Local features– Phonebook with 200 entries– Redial (30) and caller (50) list– 11+1 Display languages– Man down function (630d, only)
» Charger– USB charger– Charger – Light (standard)– (Charger plus)– Rack charger
630d
© 2009 Aastra Technologies, LTD.
600d Handset Family
» New MMI style: – Pop-up windows– Scrollbar– Colour based visualisation– 620d / 630d: Colour schemes and small / large font selectable
» Download options:– Download of new firmware, possible from PBX* and PC-Tool (later release)– 620d / 630d: Download of costumer specific melodies and idle pictures
possible from PBX* and PC-Tool (later release)– Download of additional language file
possible from PBX* and PC-Tool (later release)
» Phonebook transfer via PBX*
» Handset configuration and branding via Air-Interface from PBX*
* If supported by PABX
© 2009 Aastra Technologies, LTD.
OpenCom 100 / X320 – Navigation
Sales Advantages OpenCom 100 Aastra 800
Wired SystelAastra 677x (ip)
Wired SIPAastra 675x i
WirelessDECT / WLAN
IntegratedApplications
Ext. ApplicationsCTI
ELB
© 2009 Aastra Technologies, LTD.
Applications
Full integrated Solutions
OS independent
© 2009 Aastra Technologies, LTD.
Applications for OpenCom 100
» OpenCTI 50 – Browser based CTI-Function for all user i.e. Apple, Linux etc.
» OpenVoice 200 – integrated VoiceMail system up to 64 Boxes, also group boxes possible
» OpenAttendant 205 – integrated interactive announcement and automated exchange system
» OpenCompany 45 – 5 companies in shared office - trunk, phonebook etc. for common or / and separate use
» OpenCount 100 – 6000 call data recording and evaluation - Browser based use
» OpenHotel 100 / OpenHotel 20 – Hotel application incl. Check-In, -Out, wake-up-call, call data recording, etc.
» OpenLine SIP 2 – SIP-trunk, 2 additional channels (2 incl. with M100-IP) » OpenLine QSIG over IP – Networking between OpenCom machines
© 2009 Aastra Technologies, LTD.
Licence Handling
» Test licence for every application available for 60 days trial
» Order licence
» Get licence paper – TAN set
» Get serial number out of OpenCom by: – Configurator\System info\Version\Hardware\Serienummer “SN100-…”
» Open internet page www.licence.aastra-detewe.de
» Fill in ser.-no. And TANs
» Get key
» Copy the key and fill in web-browser:– Configurator\SYS\Configuration\System\Licences\Aktivate
© 2009 Aastra Technologies, LTD.
alsowith
DECT
Computer Aided Calls with OpenCTI 50
© 2009 Aastra Technologies, LTD.
OpenCTI 50
– TAPI- (Windows-) independent CTI application– Web browser based solution (HTML 3.2 +
JavaScript) Independent from operating system (Win, Apple,
Unix, Linux etc.) No software installation
– 60 days trial version – Specials:
Busy lamp field on up to 8 PCs Internal text messages from/to system terminals
(also to groups) Export function VoiceMail to .WAV format Direct access to internal phonebook Instant messaging with 9 prepared messages
(each user can read in “his” language) Transfer calls on PC/MAC Comfortable usage of OpenVoice
© 2009 Aastra Technologies, LTD.
OpenCTI 50 - Outgoing text messages
» Text messages from PC to system terminals OpenPhone 2x and 7x
» Texts to groups of terminals
» Display of internal sent messages (max.10)
» Display with date/time» Entries may be deleted
separately
© 2009 Aastra Technologies, LTD.
OpenCTI 50 - Phonebook
» 3 display versions:– personal phonebook– central phonebook– personal and central phonebook
» Search for name or number» Page back/forward» Dialling via symbol: Office, mobile, private» Sending of internal text message or
e-mail » Adding, editing, deleting of entries :
– in personal phonebook– in company phonebook– in central phonebook
» Import/export of personal phonebook» Import/export and deleting of central
phonebook only in configurator
© 2009 Aastra Technologies, LTD.
OpenAttendant 205 – Configuration Screenshots
© 2009 Aastra Technologies, LTD.
OpenHotel 100
» Basic handling on system terminal» PC with web browser, no SW-installation» Check-In / -out» Easy to survey room status
– free, cleaning, occupied (printout possible)
» Message Waiting Indication MWI on System terminals
» More than two reception phones - OpenPhone 65 / 63
» Room terminals: analogue or OpenPhone
» OpenCount 100 integrated– Call data and invoice preparation
» Wake-up calls» Test license 60 days
© 2009 Aastra Technologies, LTD.
Easy to survey room status
© 2009 Aastra Technologies, LTD.
OpenCom 100 / X320 – Navigation
Sales Advantages OpenCom 100 Aastra 800
Wired SystelAastra 677x (ip)
Wired SIPAastra 675x i
WirelessDECT / WLAN
IntegratedApplications
Ext. ApplicationsCTI
ELB
© 2009 Aastra Technologies, LTD.
TAPI, X.31, etc.
External applications
© 2009 Aastra Technologies, LTD.
Applications based on CSTA of OpenCom 100/Aastra 800
» iLink – – CTI and CRM for Apple
» TeKoWin – – Hotel, Care, CallShop, etc.
» ESTOS – – ProCall professional CTI
» Wagner GmbH –– ELAN Hotel Software
» MicroBX– Hotel HS3
» IP-SYMCON– Home Automation
LCN, EIB, Wago MODBUS
» Others under evaluation…
© 2009 Aastra Technologies, LTD.
OpenCom 100 / X320 – Navigation
Sales Advantages OpenCom 100 Aastra 800
Wired SystelAastra 677x (ip)
Wired SIPAastra 675x i
WirelessDECT / WLAN
IntegratedApplications
Ext. ApplicationsCTI
ELB
© 2009 Aastra Technologies, LTD.
Release 9.00May 2009FMC
More to come
© 2009 Aastra Technologies, LTD.
Necessary for some Bidding
» Numbering plan 1…5 digits – also mixed!– I.e. get front desk with „9“ – Single-digit numbers (-> Hotel reception)
» PIN-code telephony – Mainly for government tenders etc.
» Transfer of an undialled trunk line– One-time switch of authority (-> Hotel-phone)– Temporary change of access rights for next call– … Hotel – Meeting room– Prisons “one call only”
© 2009 Aastra Technologies, LTD.
Nice and smart for the user
» “Scrolling round” of display at system phones» Busy lamps for
– Terminal busy if any call is active– Team key busy
» Announcement protection per user» Caller list/redial for
– Line keys – Other subscribers
© 2009 Aastra Technologies, LTD.
Real upgrade – OpenVoice and OpenAttendant
» E-mail notification of voicemail messages with attachment of message
» E-mail notification of fax (X320 only) with attachment of fax» Increased number of voice channels
(OpenVoice/OpenAttendant) up to – OpenCom 130/150: 6 channels– OpenCom X320: 8 channels– No expansion possible – OpenCom 510: 4 channels
» Assign channels between OpenVoice and OpenAttendant – e.g. 2 channel for each application and 2 floating (OC130/150)
» Mark voicemail messages as new again
© 2009 Aastra Technologies, LTD.
Long no see – most requested
» Delete entries in caller list for calls to hunt groups– Info-Lamp for missed calls– Quitting of “i” in hunt groups on all terminals or per user possible
» Multiple call forwarding – Immediately CFU– After time CFNR– On busy CFB
» Call transfer out of hunt groups – …e.g. to external GSM
© 2009 Aastra Technologies, LTD.
More, More, More – Number of Keys
» Increase number of keys (OC130, 131, 150 / X320, OC510, Aastra 800)
» Team and line keys from 300 / 600 500 / 600 » Parallel use of a number 20 / 20 40 / 50» Busy keys from 200 / 600 500 / 2000» Function keys from 500 / 1000 1000 / 2000» Number of entries to lists (black-, white-, etc.) from
200 / 400 …? / 1000
© 2009 Aastra Technologies, LTD.
For Specialists – VoIP / SIP
» DTMF signalling according to RFC 2833– Requires M100-IP / MG+ETH1-1– Running also with system terminals
» SIP-SIP connection for transferred calls – Forwarding/Transfer of a SIP-trunk line to another SIP-trunk line
» Integration of Aastra SIP-phones* – CTI-support with OpenCTI 50, TAPI and CSTA– Plug & Play for initial installation– Keys like: Phonebook, call lists, presence, pick-up, call diversion
directly programmable from browser– Only 1 line key in first release!
© 2009 Aastra Technologies, LTD.
CTI – Consequently Expanded
» CTI running with SIP-terminals– OpenPhone 6x(IP), 7x(IP), 2x, analogue, DECT-GAP, SIP
(new)
» CSTA via XML – BER (Basic Encoding Rules) always running
» V.24-Adaptation via CSTA with Windows-Program– “Simulation” of COM-port on TCP/IP
Using CSTA Phase II without licence (like TAPI)– e.g. for OpenCount 500
Get call data from remote site without modem and data bufferUp to 100 calls stored locally in case of interruption (not safe against reset!)
© 2009 Aastra Technologies, LTD.
NGN Preparation
» NGN-Support– G.726 (Little-Endian) compressing codec– DTMF according to RFC 2833
» Service– Remote-service via internet
…because there is no more switched line like ISDN
© 2009 Aastra Technologies, LTD.
DECT
» Support of next DECT terminal family Aastra 600d with full full feature set
» 3 Numbers usable outgoing (Aastra 600d only)
» Large DECT-Systems up to 256 RFPs
© 2009 Aastra Technologies, LTD.
© 2009 Aastra Technologies, LTD.
OpenCom 100 / X320 – Navigation
Sales Advantages OpenCom 100 Aastra 800
Wired SystelAastra 677x (ip)
Wired SIPAastra 675x i
WirelessDECT / WLAN
IntegratedApplications
Ext. ApplicationsCTI
ELB