© Aastra - 2009

Aastra – the Communication Company

© Aastra - 2009 2

Aastra Technologies Limited

Aastra Technologies Limited, with its Headquarters in the Canadian city of Concord, Ontario, is one of the leading manufacturers of telecommunications systems Worldwide.

Aastra Ticker:

AAH.TO

Toronto Stock Exchange

© Aastra - 2009 3

OpenCom 100 / X320 – Navigation

Sales Advantages OpenCom 100 Aastra 800

Wired SystelAastra 677x (ip)

Wired SIPAastra 675x i

WirelessDECT / WLAN

IntegratedApplications

Ext. ApplicationsCTI

FMC

© Aastra - 2009

OpenCom 100 Little Big PBX

IP full size – for unbeatable value for money!

© Aastra - 2009 5

OpenCom 100 Family – Key benefits

Communications servers for individual telecommunications and IP environmentsSingle solution

• The systems combine conventional telephony with Voice over IP and mobility functions

Easy setup• Software assisted• Browser controlled

All-in-one• Built-in applications – all browser controlled

© Aastra - 2009 6

OpenCom 100 Family – Key benefits

Integration of DECT • System telephones and DECT GAP phones*

Full IP solution possible• … through DECToverIP® base stations*

VoIP solution particularly suitable for branch offices that are connected to a company’s headquarters via IP routes

*except OpenCom 131

© Aastra - 2009 7

Key Features of OpenCom 100 PBX Family

Modular, IP-aware, rack-versions availableTwo families of modules (4 … 60 ports / 16 … 200 ports)13 display languages, 19 country specific adoptionsConfiguration and maintenance are web browser basedremote service via ISDN PPP dial-in / IPBuilt-in applications: Web browser based, 60 days free trialDECT fully integrated, TDM-DECT and DECToverIP®

System terminals (digital / IP) with complete menu controlRouter, DHCP server, Q.SIG, Q.SIG-IP, VPN (OC X320 only)3 days training course will help for a good start

© Aastra - 2009 8

OpenCom 100 Applications – Browser based and Built-in

OpenCTI 50 CTI for all Windows / MAC / Linux operating systems

OpenVoice 200 VoiceMail system up to 200 individual / group boxes

OpenAttendant 205 interactive announcement / automated exchange system

OpenCompany 45 Up to 5 companies in shared office - trunk, phonebook etc. for common and / or separate use

OpenCount 100 Recording and evaluation of 6000 call data entries

OpenHotel 20 Hotel application: check in, check out, wake up call,room status, call data recording

OpenHotel 100 Hotel application: check in, check out, wake up call,room status, call data recording, CDR-to-bill printingbb

© Aastra - 2009 9

OpenCom 100 / X320 – Navigation

Sales Advantages OpenCom 100 Aastra 800

Wired SystelAastra 677x (ip)

Wired SIPAastra 675x i

WirelessDECT / WLAN

IntegratedApplications

Ext. ApplicationsCTI

FMC

© Aastra - 2009

Aastra 800 More than only another Soft-PBX

The OpenCom 100 for your server

© Aastra - 2009 11

Aastra 800 – Why?

Aastra 800 is the new call manager for standard PC with Windows XP professional® SP2 or Server 2003PC-hardware will become the standard for PBXs in next 3…5 years Aastra 800 is Aastra’s answer to the Asterisk challenge

• Full featured, mature call manager (OC 100 release 8.ff)• Country specific features • Mobility support: DECT and / or WLAN• Maintained by a company dedicated to PBX business

Aastra 800 addresses the SME port range at the first step (up to 200 user)

© Aastra - 2009 12

Advantages through SoftPBX

Less cabling (structured cabling)• One outlet per desk (forget parallel telephone cables – star architecture)

One Admin• PC network and voice data

Proprietary vs. standard• PC instead of “PBX”-hardware• SIP phones or proprietary terminals• TAPI, CSTA, XML or Special application interface

Common communication infrastructure• PC with call manager• PC with application

© Aastra - 2009 16

Aastra 800 – Licensing

1 SIP trunk + 3-3-3 terminals always integrated

Supported terminals• Aastra IP system terminals100% features but proprietary IP

• Aastra SIP terminals with several system features directly supported for comfortable usee.g. busy lamp field

• 3rd party SIP terminals

© Aastra - 2009 17

The Real Advantage – DECToverIP®

Mobility at its best

DECT Base station connected via TCP/IP :RFP 32 IP / 34 IP DECT Indoor / OutdoorRFP 42 WLAN DECT and WLAN“Unlimited” number of portable parts per RFP

RFP 34RFP 32

RFP 42

© Aastra - 2009

VPN ConnectionsQSIG over IPDECToverIP®

”IP to the Max!“ with OpenCom X320

© Aastra - 2009 19

OpenCom X320 – Q.SIG over IP Netzwerk

InternetS0VPN-Tunnel*

Site 1 - Berlin

* VPN with PPTP, IPsec and LT2P

DECT

Site 2 - Tokio

S0

Q.SIP over IP Q.SIP over IP

SystemSystem

© Aastra - 2009 20

OpenCom X320 – DECToverIP® in Branch / HomeOffice

Internet

RFP 32 IP

DECTOpenCom X320as VPN-Router

VPN-Router**

Branch – no PBX!

DECToverIP®

incl. Handover

VPN-Tunnel*

Headquarter

* VPN with PPTP, IPsec or LT2P

** VPN-Router

© Aastra - 2009 21

OpenCom X320 – Mobile Office

Internet

DECT

VPN Function

VPN-Client **

Worker in HomeOffice, Airport, Hotel, ...

VPN-Tunnel*

Headquarter

* VPN with PPTP, IPsec or LT2P

** PPTP in Windows 2000IPsec in Windows XP

© Aastra - 2009 29

OpenCom 100 / X320 – Navigation

Sales Advantages OpenCom 100 Aastra 800

Wired SystelAastra 677x (ip)

Wired SIPAastra 675x i

WirelessDECT / WLAN

IntegratedApplications

Ext. ApplicationsCTI

FMC

© Aastra - 2009

Portfolio OpenCom 100-Family

All on a view

© Aastra - 2009 31

OpenCom 100 Overview

OpenCom 130

OpenCom 150

OpenCom 510

4 128648 16 32Subscribers

IP-Phones

IP-PhonesOpenCom 131

OpenCom X320

IP-Phones

Phones

IP-Phones

© Aastra - 2009 32

OpenCom 131 - professional system telephony

Smallest member of OpenCom 100 family for ‘starter’ segment• Fixed Capacity

>2 x BRI (1 x external, 1 x var. ext./int.)

>3 x digital UPN (non DECT)

>8 x analogue with CLIP

• 1 Slot for analogue trunk lines>M100-AT4

• Target Group>All markets in national- and international

sales

>SMEs

© Aastra - 2009 33

OpenCom 130 - Open for Enlargements

Basic model of OpenCom 100 familyOn board

• 2 x BRI (1 x external, 1 x ext./int.)• 3 x digital (non DECT)• 4 x a/b (analogue subscriber)

Capacity examples (Extension Set)• 8 SIP channels (24 terminal max.), 11 digital, 12 a/b

• 2 BRI, 28 a/b, 3 UPN (no DECT), • 1 PRI, 19 UPN (16 DECT), 8 analogue

Integrated DECT serverIntegrated applicationsCascadable (doubles capacity) Basic PBX Extension kit & 2nd PSU

© Aastra - 2009 34

OpenCom 150 - more flexible

Most flexible member of OpenCom 100 family - Portfolio completion in high end segment

• No ports on board - more flexible• Port examples:

>max. 32 analogue user, 6 UPN (DECT), 2 BRI >max. 24 UPN (DECT), 1 PRI, 16 analogue user>16 SIP channels,16 UPN (DECT), 8 analg. usr.

• System telephony • Integrated DECT server• 19”-version cascadable• All features and applications of OC 100 family• Wall mount housing or 19”rack version is cascadable

© Aastra - 2009 35

3 x digital

4 x analogue

Slot for M100-TFE2Slot forM100-V.24Pay attention to right manual!

CF-Card for OpenVoice 200 and OpenAttendant 205IP-SW if no M100-IP-Gateway installed

5 slots for interfaces

Slot for PRI interface(here: plugged)

OpenCom 150

© Aastra - 2009 37

OpenCom X320 – IP pure

OpenCom X320• 2 x BRI/S0

• 3 x UPN DECT-enabled!

• 8 x a/b with CLIP

• Max. ports i.e.:>2 BRI/S0, 24 analogue, 32 IP, 3 DECT-RFP>4 BRI/S0, 8 analogue , 32 IP, 17 system terminals>6 S0, 8 a/b, 32 IP, 3 DECT-RFP,

8 SIP channels (8xtrunk or 24 phones)

• DECT und OpenVoice always on Board!!

• VPN-Router (PPTP, IPsec)

• HomeOffice, DECToverIP®

Rack version available

© Aastra - 2009

Interface Modules

© Aastra - 2009 39

Modules for OpenCom 100 and X320

M100-A4 / M100-A8 • 4 / 8 analogue ports with CLIP

M100-U4d / M100-U8d• 4 / 8 UPN ports for system terminals or DECT RFPs

M100-S2U6d• Combined module with 2 BRI and 6 UPN ports for system terminals or DECT RFPs

M100-S2A6 • Combined module with 2 BRI and 6 analogue ports with CLIP

M100-S4• Module with 4 BRI ports

© Aastra - 2009 40

Modules for OpenCom 100 and X320

M100-AT44 analogue trunk lines (HKZ); DTMF dialling

M100-IP 8 gateway channels between IP- und non-IP; used for SIP and high quality VoIP

© Aastra - 2009 41

Modules for Special Slot X320

M300-FaxV24 – module for Fax and V.24

• Module for OpenCom X320 – one incoming FAX box and V.24 for external call data recording

© Aastra - 2009 42

Others on special slots

S2M module (OpenCom 130/150) – ISDN-PRI 2Mbit/sM100-TFE (OpenCom 130/131) – 6-,8-wire door interfaceM100-TFE2 (OpenCom 150) – 6-,8-wire door interfaceM100-V.24 (OpenCom 130/131/150)

© Aastra - 2009 43

OpenCom 510 – the large one

Complete feature set and applications of OpenCom 100 range up to 200 users cascaded (doubled capacity with 2 racks)

• Port examples: >max. 88 analogue, 8 BRI

>max. 88 UPN (DECT), 1 PRI>200 IP-Terminals with 64 gateway channels and e.g. 2 PRI for fallback>160 UPN or analogue, 4 PRI

• No ports on board - more flexible• Hot plug possible • Integrated DECT server• All features and applications of OC 100 family• System terminals • VoIP with OpenPhone 7x IP and IPC

© Aastra - 2009 45

OpenCom 100 / X320 – Navigation

Sales Advantages OpenCom 100 Aastra 800

Wired SystelAastra 677x (ip)

Wired SIPAastra 675x i

WirelessDECT / WLAN

IntegratedApplications

Ext. ApplicationsCTI

FMC

© Aastra - 2009

Aastra 677x Family

System terminals forOpenCom and Aastra 800

© Aastra - 2009 48

Display Languages for Aastra 677x

D Deutsch GB English F Français I Italiano FIN Suomi NL Nederlands

HU MagyarS SvenskaE EspañolRUS PyccКNЙP PortuguêsTR TürkceEE Eesti

© Aastra - 2009 49

Aastra 677x – Wired Phones

New Family DesignIdentical layout of all operating keys – better MMIOptimised key alignment for optimised handlingKeyboards with lots of programmable keysHeadset interface EHS Illuminated display for Aastra 6775 and KeyExtension Aastra M676Wall mounting

© Aastra - 2009 51

Aastra 6771

5 programmable keys with LEDPaper stripes 1 Line key with LED2-lin display, 19 charactersHeadset connection (EHS)Freehand speaking Ringing-LEDUPN 2-wire 1000m cable lengthColours: ice grey, blackWall mountingFirmware update and feeding via UPN

© Aastra - 2009 52

Aastra 6773

UPN 2-wire 1000m cable length or IP

Colours: black, ice grey (UPN only)

Tilt angle 4 steps from 21° until 30°Wall mountFirmware update and feeding via UPN

5 programmable keys with LEDPaper stripes4-line graphic display – 48*144 PixelHeadset connection (EHS)Ringing-LEDFreehand speakingUp to 3 key extensions Aastra M671

© Aastra - 2009 53

Aastra 6775

UPN 2-wire 1000m cable length or IPColours: black, ice grey (UPN only) Tilt angle 4 steps from 21° until 30°Wall mountFirmware update and feeding via UPN

1 line- + 8 programmable keys with display and LEDPaper stripes1-line illuminated full graphic displayHeadset connection (EHS)Ringing-LEDFreehand speakingUp to 3 key extensions Aastra M671 or Aastra M676

© Aastra - 2009 54

Aastra 6775, Aastra 6775ip

Same functions and user interface like UPN version DTMF dialling during connectionHeadset jackKeyboard extension (LED, LCD) – up to 3 modules Firmware update over LANPowered over LAN (IEEE 802.3af – class 3) or power plugIntegrated switchQoS via ToS-flag, Ethernet header prio (802.1p), VLAN support (802.1q)Voice activity detection, comfort noise insertion, echo cancellation

© Aastra - 2009 55

Aastra M671

Key extension for Aastra 6773, 6775, 6773ip, 6775ip3 key extensions per terminal Paper stripes for description36 keys with LEDTilt angle 4 steps from 21° until 30°Power feeding necessary

• 1 plug-in power supply for up to 3 key extensions

• or Power over Ethernet PoE Aastra 6773ip, 6775ip

© Aastra - 2009 56

Aastra M676

Key extension for 6775 and 6775ip3 key extensions per terminal Illuminated display description20 keys in 3 levels with LED (60 keys!)Tilt angle 4 steps from 21°until 30°Power feeding necessary

• 1 plug-in power supply for up to 3 key extensions

• or Power over Ethernet PoE Aastra 677xip

© Aastra - 2009 57

SoftPhone Aastra 2770ip

Like Aastra 677xipSoftphonefor MS-Windows PCs Design of OpenPhone 7x-system terminals Identical functionality like IP-terminalsAdditional:

• Integrated PC-VoiceMail

• Call recording (on PC hard disk)

© Aastra - 2009 58

Aastra 677x Overview

Aastra 6771

Aastra 6773

Aastra 6775

Aastra 6773ip

Aastra 6775ip

Aastra M671 (LED)

Aastra M676 (LCD)

Interface Up Up Up Ethernet Ethernet - -

Headset yes - -

ColourBlack

ice grey

Blackice

grey

Blackice grey

Black BlackBlackice grey

Blackice grey

Handsfree yes, LED - -

LCD2 * 19

character48 * 144

dots128 * 144 illuminated

48 * 144dots

128 * 144 illuminated

-128 * 144 illuminated

Inclination fixed Adjustable, 21°, 24°, 27°, 30°

Wall mounting yes

ABC keyboard yes

Function keys with LED

5 (Paper)5 (Paper)3 (LCD)

9 (LCD)5 (Paper)3 (LCD)

9 (LCD) 36 (Paper)20 (LCD)3 levels

© Aastra - 2009

Aastra 673xi, 675x iThe Aastra SIP Terminals

…Your Choice

© Aastra - 2009 60

Aastra 673xi – Entry Model SIP-Phones

Aastra 6730i, Aastra 6731iNew Design – identical to system terminalsSlim design wall mounting Professional SIP terminalsLow entry models for all days usedSystem functions programmable on keys

© Aastra - 2009 61

Aastra 675xi – High Level SIP Terminals

Aastra 6751i, 6753i, 6755i, 6757iNew Design – identical to system terminalsExpanding with KeyExtensions for busy lamp fields, function- and target-keysHeadset connection Four different modelsIlluminated display for the comfortable onesSlim design wall mounting System functions programmable on keys

© Aastra - 2009 62

SIP – Really… System Terminals OpenCom 100 and Aastra 800

Supported System Functions – Programmable directly from OpenCom or Aastra 800 Web-ConfigurationSpeed dialBLFPhone bookMissed calls list Accepted calls listVoice messages

Voice boxPresenceCall forwardingPick-upTake (mainly used for FMC)Phone lookLogoutXML keys

© Aastra - 2009 63

Overview IP-Phones

Aastra 6751i

Aastra 6753i

Aastra 6755i

Aastra 6757i

Aastra M670

(Paper)Aastra

M675 (LCD)Aastra 6773ip

Aastra 6775ip

Aastra M671

(Paper)Aastra

M676 (LCD)

Interface Ethernet SIP Ethernet SIP Ethernet SIP Ethernet SIPAastra 53i,

55i, 57iAastra 55i,

57iEthernet Stimulus

Ethernet Stimulus

OpenPhone 73, 75

OpenPhone 75

Headset Yes Yes Yes Yes EHS EHSHeadset

key Yes Yes Yes Yes Yes YesFree hand speaking

w ith control-LED

w ith control-LED

w ith control-LED

w ith control-LED

w ith control-LED

w ith control-LED

Mutew ith control-

LED w ith control-

LED w ith control-

LED w ith control-

LED w ith control-

LED w ith control-

LED

Display3 lines

16 char.

3 lines16 char.

Illuminated75 * 144 dots

illuminated

128 * 144 dots

illuminated -

128 * 144 dots

illuminated 48 * 144 dots

128 * 144 dots

illuminated -

128 * 144 dots

illuminated

Angle

variable 21°, 24°, 27°,

30°

variable 21°, 24°, 27°,

30°

variable 21°, 24°, 27°,

30°

variable 21°, 24°, 27°,

30°

variable 21°, 24°, 27°,

30°

variable 21°, 24°, 27°,

30°

variable 21°, 24°, 27°,

30°

variable 21°, 24°, 27°,

30°

variable 21°, 24°, 27°,

30°

variable 21°, 24°, 27°,

30°Wall

mounting Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes

ABC keys Yes YesFunction

keys 36 LED 20 LCD, 3 (LCD) 9 (LCD) 36 LED 20 LCD,

3 Levels 5 (LED) 3 Levels

© Aastra - 2009 64

OpenCom 100 / X320 – Navigation

Sales Advantages OpenCom 100 Aastra 800

Wired SystelAastra 677x (ip)

Wired SIPAastra 675x i

WirelessDECT / WLAN

IntegratedApplications

Ext. ApplicationsCTI

FMC

© Aastra - 2009

Mobility DECT and WLAN

The best wireless technology for each application/solution

© Aastra - 2009 66

Cellular DECT Radio Network

RFP 22 for indoor• Max. 2 UPN ports / up to 8 calls

RFP 24 for Outdoor• Class IP 65 (dust tight / water jets)• Max. 2 UPN ports / up to 8 calls• Antennas with different beam characteristics available (i.e. directional)

Max. number of RFPs: 48 (OpenCom 510) System handsets up to 127 / 255 independent of number of RFP4 simultaneous calls per UPN port Max. cable length to RFPs up to 1000 m 2-wire interface No additional feeding

RFP 24

RFP 22

© Aastra - 2009 67

DECToverIP®

DECT Base station connected via TCP/IP :RFP 32 IP / 34 IP DECT Indoor / OutdoorRFP 42 WLAN DECT and WLAN

RFP 34RFP 32

RFP 42

© Aastra - 2009

New family of DECT handsetsAastra 600d

Your Connection to the World.

© Aastra - 2009 69

Aastra 600d Handset Family

Objective• New family of wireless handsets based on DECT / GAP / CAP (610d, 620d, 630d)• Dedicated for use with PBXs’ of the Aastra group and OEM-systems

Scope• 610d: Low End Office version with basic features, Protection Class IP 50• 620d: Business version, Protection Class IP 50• 630d: Industrial / Care, Protection Class IP 65• Can be used in EMEA, North and South America (FCC approval), RSA, Australia

Business perspective• One common product family for all, will force more quantities, better logistics and

prices. Renewal of outdated terminals, better chance to cooperate with OEM partners

• Having an own device for rough environments like Health & Care• New features required by our customers

© Aastra - 2009 70

Features 610d

Standards• DECT / GAP / CAP• Firmware download over air or PC• One PCB for 610d, 620d, 630d

Housing • Scratch protected Display• Drop-resistance: 1.5 m

(on concrete)

Display, Special Keys• 2" monochrome display, back lit• 1 three - coloured LED• Illuminated Keypad• 3 programmable soft – keys• 2 plus / minus keys

Batteries• Lithium-Ion battery pack, 850 mAh

• At least 12 h talk time• At least 100 h stand by time• Intelligent Battery Management

610d

© Aastra - 2009 71

Features Aastra 610d

Audio• 40 polyphone (Midi type) ring tones with automatic volume control

• Full duplex hands free mode

• Ambient noise filter for loud environments

Interfaces• Headset connector

Local features• Phonebook with 100 entries

• Redial (20) and caller (30) list

• 11+1 Display languages

Charger Options• Charger – Light (standard)

• (Charger plus)

• Rack charger

© Aastra - 2009 72

Features Aastra 620d and 630d

Standards• DECT / GAP / CAP• Firmware download over air or PC• One PCB for 610d, 620d, 630d

Housing • Scratch protected Display• Rubber armed (630d, only)• Drop-resistance: 2 m

Display, Keypad (module)• 2" Colour TFT display (65,536 colours)• 1 three - coloured LED• Illuminated Keypad• 7 programmable keys:

1 Hotkey, 3 Soft - keys, 3 Side keys

• 1 Emergency key (630d, only)

Batteries• Li-Ion Battery Pack 850 / 1800 mAh• Intelligent Battery Management• At least 24 h talk time with 1800 mAh• At least 200 h stand by time with

1800 mAh

620d

© Aastra - 2009 73

Features Aastra 620d and 630d

Audio• 40 polyphone (Midi type) ring tones

with automatic volume control• Full duplex hands free mode• Ambient noise filter for loud

environments• Build in trembler

Interfaces• Headset connector• Bluetooth interface (speech)• Micro-SD Card connector

(supported with later release)

Local features• Phonebook with 200 entries• Redial (30) and caller (50) list• 11+1 Display languages• Man down function (630d, only)

Charger• USB charger• Charger – Light (standard)• (Charger plus)• Rack charger

630d

© Aastra - 2009 74

Aastra 600d Handset Family

New MMI style: • Pop-up windows• Scrollbar• Colour based visualisation• 620d / 630d: Colour schemes and small / large font selectable

Download options:• Download of new firmware, possible from PBX* and PC-Tool (later release)• 620d / 630d: Download of costumer specific melodies and idle pictures

possible from PBX* and PC-Tool (later release)• Download of additional language file

possible from PBX* and PC-Tool (later release)

Phonebook transfer via PBX*

Handset configuration and branding via Air-Interface from PBX*

* If supported by PABX

© Aastra - 2009 77

OpenCom 100 / X320 – Navigation

Sales Advantages OpenCom 100 Aastra 800

Wired SystelAastra 677x (ip)

Wired SIPAastra 675x i

WirelessDECT / WLAN

IntegratedApplications

Ext. ApplicationsCTI

FMC

© Aastra - 2009

Applications

Full integrated SolutionsOS independent

© Aastra - 2009 79

Applications for OpenCom 100

OpenCTI 50 – Browser based CTI-Function for all user i.e. Apple, Linux etc.OpenVoice 200 – integrated VoiceMail system up to 64 Boxes, also group boxes possibleOpenAttendant 205 – integrated interactive announcement and automated exchange systemOpenCompany 45 – 5 companies in shared office - trunk, phonebook etc. for common or / and separate useOpenCount 100 – 6000 call data recording and evaluation - Browser based useOpenHotel 100 / OpenHotel 20 – Hotel application incl. Check-In, -Out, wake-up-call, call data recording, etc.OpenLine SIP 2 – SIP-trunk, 2 additional channels (2 incl. with M100-IP) OpenLine QSIG over IP – Networking between OpenCom machinesFMC – perfect integration of GSM as system terminals

© Aastra - 2009 80

Licence Handling

Test licence for most applications available for 60 days trial Order licenceGet licence paper – TAN setGet serial number out of OpenCom by:

• Configurator\System info\Version\Hardware\Serial number “SN100-…”

Open internet page www.licence.aastra.de Fill in ser.-no. and TANsGet keyCopy the key and fill in web-browser:

• Configurator\SYS\Configuration\System\Licences\Activate

© Aastra - 2009 81

alsowith

DECT

Computer Aided Calls with OpenCTI 50

© Aastra - 2009 82

OpenCTI 50

TAPI- (Windows-) independent CTI applicationWeb browser based solution (HTML 3.2 + JavaScript)

• OS-Independent (Win, Apple, Unix, Linux)• No software installation

60 days trial version Specials:

• Busy lamp field on up to 8 PCs • Internal text messages from/to system terminals (also to groups)

• Export function VoiceMail to .WAV format• Direct access to internal phonebook• Instant messaging with 9 prepared messages (each user can read in “his” language)

• Transfer calls on PC/MAC• Comfortable usage of OpenVoice

© Aastra - 2009 83

OpenCTI 50 - Outgoing text messages

Text messages from PC to system terminalsTexts to groups of terminalsDisplay of internal sent messages (max.10)Display with date/timeEntries may be deleted separately

© Aastra - 2009 84

OpenCTI 50 - Phonebook

3 display versions:• personal phonebook• central phonebook• personal and central phonebook

Search for name or numberPage back/forwardDialling via symbol: Office, mobile, privateSending of internal text message or e-mail Adding, editing, deleting of entries :

• in personal phonebook• in company phonebook• in central phonebook

Import/export of personal phonebookImport/export and deleting of central phonebook only in configurator

© Aastra - 2009 87

OpenAttendant 205 – Configuration Screenshots

© Aastra - 2009 90

OpenHotel 100

Basic handling on system terminalPC with web browser, no SW-installationCheck-In / -outEasy to survey room status

• free, cleaning, occupied (printout possible)

Message Waiting Indication MWI on System terminalsMore than two reception phones - OpenPhone 65 / 63Room terminals: analogue or OpenPhone OpenCount 100 integrated

• Call data and invoice preparationWake-up callsTest license 60 days

© Aastra - 2009 91

Easy to survey room status

© Aastra - 2009 93

OpenCom 100 / X320 – Navigation

Sales Advantages OpenCom 100 Aastra 800

Wired SystelAastra 677x (ip)

Wired SIPAastra 675x i

WirelessDECT / WLAN

IntegratedApplications

Ext. ApplicationsCTI

FMC

© Aastra - 2009

External applications

TAPI, X.31, etc.

© Aastra - 2009 98

Applications based on CSTA of OpenCom 100/Aastra 800

iLink – • CTI and CRM for Apple

TeKoWin – • Hotel, Care, CallShop, etc.

ESTOS – • ProCall professional CTI

Wagner GmbH –• ELAN Hotel Software

MicroBX• Hotel HS3

IP-SYMCON• Home AutomationLCN, EIB, Wago MODBUS

Others under evaluation…

© Aastra - 2009 101

OpenCom 100 / X320 – Navigation

Sales Advantages OpenCom 100 Aastra 800

Wired SystelAastra 677x (ip)

Wired SIPAastra 675x i

WirelessDECT / WLAN

IntegratedApplications

Ext. ApplicationsCTI

FMC

© Aastra - 2009

Release 9.00Fixed Mobile Convergence

More and More

© Aastra - 2009 103

FMC – Fixed Mobile Convergence

Should everybody know your mobile number?To show the fixed number… is manual dialling not too uncomfortable (DISA)?Do you want to control two voice boxes?

If one or more answers are ‘NO’ you should think about FMC

FMC – The mobile is just another extension with parallel use of same number

• One Number

• One Phone Book (e.g. synchronised with MS Outlook™)

• The mostly used functions of PBX on a GUI on mobile GSM Make your life easier!

© Aastra - 2009 104

Aastra Fixed-Mobile Convergence (FMC)

With Aastra the FMC is the mobile fully integrated as an extension in the telecommunication infrastructure. The main advantage is the easy handling for the user.

PSTN

GSM WLAN

Internet(SIP) DECT

© Aastra - 2009 105

Ideal Combination: FMC and One Number

Every time anywhere reachable with one number on business card

...if you want

© Aastra - 2009 107

Aastra Mobile Client

Aastra Mobile Client runs on Symbian S60 3rd edition based phones (e.g. Nokia E-series) and RIM (Blackberry) A compatibility list will be available on Extranet Easy and menu based access to system features like enquiry, conference, call back,…

GSM Phonebook• FMC client uses GSM phonebook for name dialling (DTMF dialling after connection)

• International numbers like +4132…

• Internal numbers dialled in this format or with extension number only

• Incoming calls show name out of phone book

© Aastra - 2009 111

Take your call away

You have an active call on your desk phone and want to leave the office without loosing the call?With the function “Take” you can easily take over the active call with your GSM phone from the desk phone…and vice versaNo interruption of the call

Take and go

Take and have a seat !

or…

© Aastra - 2009 113

Easy-made Roll-outClient Installation – without hands on GSM!

Do not fear the Installation of client on customers mobile!!Define the 2 calling numbers in OpenCom

• 1 MSN/DDI for all calls from/to GSM• 1 MSN/DDI for MWI (SMS to GSM) in case of voice mail on OpenCom

…and have the GSM number and type of mobile ready 3 SMS will do complete installation and setting

• SMS incl. link for download the appropriate client software• SMS with setting for client on mobile (autostart, MSN/DDI s. above)

• SMS with client licence – otherwise 10 days trial only

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Customer Benefits: Cost Reduction

All outgoing calls from mobile clients are automatically routed via communication system. This can be much cheaper for

• International calls• Calls to remote sites that are part of the OpenCom network

Least Cost Routing, including • VoIP Trunks• GSM-gateways• Q.SIG over IP networking between Aastra 800 and OpenCom

© Aastra - 2009

Release 9.00Other News

More and More

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Necessary for some Bidding

Numbering plan 1…5 digits – also mixed!• I.e. get front desk with „9“ • Single-digit numbers (-> Hotel reception)

PIN-code telephony • Mainly for government tenders etc.

Transfer of an undialled trunk line• One-time switch of authority (-> Hotel-phone)• Temporary change of access rights for next call• … Hotel • Meeting room• Prisons “one call only”

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Nice and smart for the user

“Scrolling round” of display at system phonesBusy lamps for

• Terminal busy if any call is active• Team key busy

Announcement protection per userCaller list/redial for

• Line keys • Other subscribers

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Real upgrade – OpenVoice and OpenAttendant

E-mail notification of voicemail messages with attachment of messageE-mail notification of fax (X320 only) with attachment of faxIncreased number of voice channels (OpenVoice/OpenAttendant) up to

• OpenCom 130/150: 6 channels• OpenCom X320: 8 channels• No expansion possible – OpenCom 510: 4 channels

Assign channels between OpenVoice and OpenAttendant • e.g. 2 channel for each application and 2 floating (OC130/150)

Mark voicemail messages as new again

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Long no see – most requested

Delete entries in caller list for calls to hunt groups• Info-Lamp for missed calls• Quitting of “i” in hunt groups on all terminals or per user possible

Multiple call forwarding • Immediately CFU• After time CFNR• On busy CFB

Call transfer out of hunt groups • …e.g. to external GSM

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More, More, More – Number of Keys

Increase number of keys (OC130, 131, 150 / X320, OC510, Aastra 800)Team and line keys from 300 / 600 500 / 600 Parallel use of a number 20 / 20 40 / 50Busy keys from 200 / 600 500 / 2000Function keys from 500 / 1000 1000 / 2000Number of entries to lists (black-, white-, etc.) from 200 / 400 1000 / 1000

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For Specialists – VoIP / SIP

DTMF signalling according to RFC 4733 (former RFC 2833)• Requires M100-IP / MG+ETH1-1• Running also with system terminals

SIP-SIP connection for transferred calls • Forwarding/Transfer of a SIP-trunk line to another SIP-trunk line

Integration of Aastra SIP-phones* • CTI-support with OpenCTI 50, TAPI and CSTA• Plug & Play for initial installation• Keys like: Phonebook, call lists, presence, pick-up, call diversion directly programmable from browser

• Only 1 line key in first release!

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CTI – Consequently Expanded

CTI running with SIP-terminals• OpenPhone 6x(IP), 7x(IP), 2x, analogue, DECT-GAP, SIP (new)

CSTA via XML • BER (Basic Encoding Rules) always running

V.24-Adaptation via CSTA with Windows-Program• Please ask support for the solution• “Simulation” of COM-port on TCP/IPUsing CSTA Phase II without licence (like TAPI)

• e.g. for OpenCount 500 Get call data from remote site without modem and data bufferUp to 100 calls stored locally in case of interruption (not safe against reset!)

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NGN Preparation

NGN-Support• DTMF according to RFC 4733 (former RFC 2833)

Service• Remote-service via internet

…because there is no more switched line like ISDN

© Aastra - 2009 128

DECT

Support of next DECT terminal family Aastra 600d with full full feature set

3 Numbers usable outgoing (Aastra 600d only)

Large DECT-Systems up to 256 RFPs

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The END

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OpenCom 100 / X320 – Navigation

Sales Advantages OpenCom 100 Aastra 800

Wired SystelAastra 677x (ip)

Wired SIPAastra 675x i

WirelessDECT / WLAN

IntegratedApplications

Ext. ApplicationsCTI

FMC