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Sales Intelligence & Social Selling @ kokasexton

Sales Intelligence and Social Media

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Overview of InsideView as a sales intelligence application that adds more value than using pure data and marketing lists to drive revenue. also some information that we train on with leveraging social media for sales teams.

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Page 2: Sales Intelligence and Social Media

The High Value of Intelligent Aggregation

Finance

Rates &Bonds

TimelyInformation

Indispensable to Customers

Intelligent Aggregation of Multiple Data Streams Analytics that Extract Tailored Relevance Focus on Productivity through Technology (not Data)

Business

The WHO, WHAT and WHEN of SalesWHERE You Need It Most

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BROWSER MOBILECRM

InsideView Creates Intelligence from DataTrigger Event Analysis Connection Analysis

Entity Triangulation Natural Language Processing

How does InsideView do this?

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SOCIAL MEDIA & NETWORKS:LinkedIn, Facebook, Twitter, Blogs, etc.

TRADITIONAL MEDIA & SOURCES:Company & Contact Data, News, etc.

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Find & Qualify

LeadsEngage & Convert

OpportunitiesRenew & Upsell

Customers

How does InsideView do it?

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News Social Media ConnectionsCompany Info

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InsideView’s Impact

| SLIDE :5

Find & Qualify

LeadsEngage & Convert

OpportunitiesRenew & Upsell

Customers

Competitive Info•Find & research competitors•Monitor activities & news•Presence in accounts

Lead Generation•Find by market, company, contact, social profile•Merge with CRM

Lead Enrichment•Deep contact information•Social profile & activity•Enhance info in your CRM

Prospecting•Use real-time triggers •Social identity & activity•Explore common connections

Pre-Call Research•Common connections•Deep company & contact info•News and social activity

Contract Negotiation•Identify key individuals•Deep profile on individuals•Real-time triggers on events

Relationship Building•Identify key individuals•Social Identity & Activity•Use common connections

Renewal•Real-time business triggers•Insight into social activities•Track info with CRM data

Upsell•Company structure info•Real-time business triggers•Insight into social activities

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Data vs. Intelligence – CSO Insights

Assuming $1M Quota, Intelligence vs. Data => $110k/Rep Improvement

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INTELLIGENCE

DATA

Social Selling Essential #1: Contact Data vs. Intelligence

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DATA

INTELLIGENCE

Social Selling Essential #1: Company Data vs. Intelligence

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Impacting the Entire Customer Relationship for great ROI

50% decrease in research time

22->70 New Opportunities/Rep/Month

Improved selling to C-level

Increase Avg. Contract Value by 460%

Find & Qualify

LeadsEngage & Convert

OpportunitiesRenew & Upsell

Customers

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4 Steps for Social Selling in B2B1. Listening

2. Trigger Events

3. Empowering sales

4. Leverage B2B Social Networks

SLIDE :10

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time

leve

l of

bu

yer

act

ivit

y

“I’m just downloading

stuff”

“We have a project”

“We’vemade a decision”

“I’m just browsing”

“We’ve shortlisted vendors”

awareness consideration purchase

online

“70% of the B2B buying process happens online”SiriusDecisions Inc.

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Customer 2.0 has tuned out all of your yellingCustomer 2.0 has tuned out all of your yelling

by Orange_Beard

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There are 7 Times more web pages on the internet than people on the planet.

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SLIDE :14

#1 Listen to your sales territory

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SLIDE :15

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#2 Look for the Sales Triggers

SLIDE :16

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B2B Customers are using social media to make buying decisions. Sales teams need to be engaged to find these prospects.

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When you can spot an opportunity while it’s still a blip, you have the knowledge to act.

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“Social media has become massively more important because customers have stopped listening to vendors and analyst/reviewers. Think about that. Most of your marketing and analyst relations and press relations are being trumped by customers talking to customers.”

Geoffrey James, BNET

| SLIDE :19

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#3 Empower Sales to be Super.

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Engage in communities that discuss topics and issues that you can help with.

Share information that your prospects and customers want.

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Sales Can Add Value and Build a Pipeline Using Social Media

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#4

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Customize headline

Add Websites

Add Twitter

Add Photo

The 5 Most Important Items to Update

Customize link

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Knowing who viewed your profile is an opportunity to find new customers.

Who is looking at you?

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Thank You

[email protected]

@kokasexton