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Oracle Sales Intelligence
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Copyright 2014 Oracle and/or its affiliates. All rights reserved .|
Sales Intelligence Modern Sales Perspective
Copyright 2014 Oracle and/or its affiliates. All rights reserved .| 2
Fast. Easy.
Collaborative.
Mobile & Productive Maximize face-to-face selling with easy, fast tools to sell anywhere
Insight Driven
Powerful analytics drive maximum sales performance
Pipeline Building Integrated tools help reps drive
demand and targeted leads
Sell More. Know More. Grow More.
Modern Sales in the Cloud
Copyright 2014 Oracle and/or its affiliates. All rights reserved .|
Sales Intelligence Is A Key Issue
3
1 in 3 business leaders dont trust the information they use to make decisions
94% of sales leaders lack complete confidence in their ability to make connections between sales activity and sales outcomes
60% of sales managers believe information is poorly distributed across the organization
> 1/3 of reps believe their managers rely on intuition to make decisions
Copyright 2014 Oracle and/or its affiliates. All rights reserved .|
Siloed Data Impedes Decision Making
4
60% of sales managers
believe information is poorly distributed
across the organization
Source: Accenture
ERP ordering system data Forecast data Territory and customer system data Quota definitions and rep incentive info Telephony and call stats Email and meeting activity Lead and funnel activity from Marketing Opportunity activity from SFA Customer open requests from Service Contract system data
Typical Input Data for a Weekly Sales Report
Copyright 2014 Oracle and/or its affiliates. All rights reserved .|
Sales Leaders Are Flying Blind
5
Source: Forrester Research
Sales orgs lose more than 50% of forecasted deals
1 out of 2 incentive plans do not drive desired results
Only 35% of sales leaders use system-generated activity reports to highlight rep coaching and deal support red flags
Only 6% of sales leaders are confident they receive accurate information from their systems
Copyright 2014 Oracle and/or its affiliates. All rights reserved .| 6
Too Many Sales Executives Rely On Intuition
50% 33%
of sales directors cannot identify the
most likely buyers for their products
of reps think their managers make
decisions without integrating hard data
Sources: Harvard Business Review
Copyright 2014 Oracle and/or its affiliates. All rights reserved .|
CRM Promised To Solve This For You
7
1990 Desktop Single User
Sales Automation Software
2000 Client Server Web Based
Multi Use Sales Force Automation
2010+ Cloud Applications
Mobile, Social & Analytics
1.0 2.0 3.0
Copyright 2014 Oracle and/or its affiliates. All rights reserved .|
But The Promise Hasnt Been Met
8
83% of companies have a CRM
system
80% feel trapped by sunk costs and hostage
data
$20B spent on
CRM
under
50% user
adoption
Only 1 in 5 have automated processes and
integrated systems LIMITED
IMPACT ON SALES REVENUE
Sources: Gartner
Copyright 2014 Oracle and/or its affiliates. All rights reserved .|
Sales Intelligence Problems with Todays CRM
9
White Space Analytics
Custom Dashboards
Mobilytics
Predictive Analytics
Sales Intelligence Challenges Next Generation Sales Analytics
Enterprise CRM Systems in Silos
Inaccurate and Incomplete Data
CRM Systems Cannot Deliver Insights From Data
No Native Advanced Predictive Analytics
Enterprise Customer Data
Deal Analysis
Digital Body Language
Sales Performance Management
Copyright 2014 Oracle and/or its affiliates. All rights reserved .|
Advanced Analytics Drive Company Value
1.6x Revenue Growth
2.5x Stock Price Appreciation
2.0x EBITDA Growth
Copyright 2014 Oracle and/or its affiliates. All rights reserved .|
Advanced Analytics Drive Sales Revenue
increase in YOY Net Customer Value for
companies with good data quality
revenue increase by leveraging Sales
Intelligence
increase in Sales Reps achieving quota with cross sell & up-sell recommendations8
15% increase in Sales Reps achieving quota with cross sell & up-sell recommendations8
15% increase in Sales Reps achieving quota with cross sell & up-sell recommendations8
15% increase in Sales Reps achieving quota with cross sell & up-sell recommendations8
15% 15%
15%
increase in quota achievement via
cross-sell and upsell recommendations
12% 17%
Copyright 2015, Oracle and/or its affiliates. All rights reserved .|
What if we could put science into the art of selling?
Copyright 2014 Oracle and/or its affiliates. All rights reserved .| 13
Do your reps understand their prospects complete digital body language?
Digital Body Language
Copyright 2014 Oracle and/or its affiliates. All rights reserved .| 14
Can your reps access clean, de-duplicated, validated and enriched data from anywhere in real-time?
Enterprise Customer Data
Copyright 2014 Oracle and/or its affiliates. All rights reserved .| 15
Can you improve account penetration through predictive recommendations?
Predictive Analytics
Copyright 2014 Oracle and/or its affiliates. All rights reserved .| 16
Do you have real-time, next generation modeling capabilities to better manage your forecast call?
Mobilytics
Copyright 2014 Oracle and/or its affiliates. All rights reserved .| 17
Can you guarantee margin targets in complex deals?
Deal Analysis
Copyright 2014 Oracle and/or its affiliates. All rights reserved .| 18
Do your dashboards deliver personalized and actionable insights?
Custom Dashboards
Copyright 2014 Oracle and/or its affiliates. All rights reserved .|