19
Copyright © 2014 Oracle and/or its affiliates. All rights reserved . | Sales Intelligence Modern Sales Perspective

Oracle Sales Intelligence

Embed Size (px)

DESCRIPTION

Oracle Sales Intelligence

Citation preview

  • Copyright 2014 Oracle and/or its affiliates. All rights reserved .|

    Sales Intelligence Modern Sales Perspective

  • Copyright 2014 Oracle and/or its affiliates. All rights reserved .| 2

    Fast. Easy.

    Collaborative.

    Mobile & Productive Maximize face-to-face selling with easy, fast tools to sell anywhere

    Insight Driven

    Powerful analytics drive maximum sales performance

    Pipeline Building Integrated tools help reps drive

    demand and targeted leads

    Sell More. Know More. Grow More.

    Modern Sales in the Cloud

  • Copyright 2014 Oracle and/or its affiliates. All rights reserved .|

    Sales Intelligence Is A Key Issue

    3

    1 in 3 business leaders dont trust the information they use to make decisions

    94% of sales leaders lack complete confidence in their ability to make connections between sales activity and sales outcomes

    60% of sales managers believe information is poorly distributed across the organization

    > 1/3 of reps believe their managers rely on intuition to make decisions

  • Copyright 2014 Oracle and/or its affiliates. All rights reserved .|

    Siloed Data Impedes Decision Making

    4

    60% of sales managers

    believe information is poorly distributed

    across the organization

    Source: Accenture

    ERP ordering system data Forecast data Territory and customer system data Quota definitions and rep incentive info Telephony and call stats Email and meeting activity Lead and funnel activity from Marketing Opportunity activity from SFA Customer open requests from Service Contract system data

    Typical Input Data for a Weekly Sales Report

  • Copyright 2014 Oracle and/or its affiliates. All rights reserved .|

    Sales Leaders Are Flying Blind

    5

    Source: Forrester Research

    Sales orgs lose more than 50% of forecasted deals

    1 out of 2 incentive plans do not drive desired results

    Only 35% of sales leaders use system-generated activity reports to highlight rep coaching and deal support red flags

    Only 6% of sales leaders are confident they receive accurate information from their systems

  • Copyright 2014 Oracle and/or its affiliates. All rights reserved .| 6

    Too Many Sales Executives Rely On Intuition

    50% 33%

    of sales directors cannot identify the

    most likely buyers for their products

    of reps think their managers make

    decisions without integrating hard data

    Sources: Harvard Business Review

  • Copyright 2014 Oracle and/or its affiliates. All rights reserved .|

    CRM Promised To Solve This For You

    7

    1990 Desktop Single User

    Sales Automation Software

    2000 Client Server Web Based

    Multi Use Sales Force Automation

    2010+ Cloud Applications

    Mobile, Social & Analytics

    1.0 2.0 3.0

  • Copyright 2014 Oracle and/or its affiliates. All rights reserved .|

    But The Promise Hasnt Been Met

    8

    83% of companies have a CRM

    system

    80% feel trapped by sunk costs and hostage

    data

    $20B spent on

    CRM

    under

    50% user

    adoption

    Only 1 in 5 have automated processes and

    integrated systems LIMITED

    IMPACT ON SALES REVENUE

    Sources: Gartner

  • Copyright 2014 Oracle and/or its affiliates. All rights reserved .|

    Sales Intelligence Problems with Todays CRM

    9

    White Space Analytics

    Custom Dashboards

    Mobilytics

    Predictive Analytics

    Sales Intelligence Challenges Next Generation Sales Analytics

    Enterprise CRM Systems in Silos

    Inaccurate and Incomplete Data

    CRM Systems Cannot Deliver Insights From Data

    No Native Advanced Predictive Analytics

    Enterprise Customer Data

    Deal Analysis

    Digital Body Language

    Sales Performance Management

  • Copyright 2014 Oracle and/or its affiliates. All rights reserved .|

    Advanced Analytics Drive Company Value

    1.6x Revenue Growth

    2.5x Stock Price Appreciation

    2.0x EBITDA Growth

  • Copyright 2014 Oracle and/or its affiliates. All rights reserved .|

    Advanced Analytics Drive Sales Revenue

    increase in YOY Net Customer Value for

    companies with good data quality

    revenue increase by leveraging Sales

    Intelligence

    increase in Sales Reps achieving quota with cross sell & up-sell recommendations8

    15% increase in Sales Reps achieving quota with cross sell & up-sell recommendations8

    15% increase in Sales Reps achieving quota with cross sell & up-sell recommendations8

    15% increase in Sales Reps achieving quota with cross sell & up-sell recommendations8

    15% 15%

    15%

    increase in quota achievement via

    cross-sell and upsell recommendations

    12% 17%

  • Copyright 2015, Oracle and/or its affiliates. All rights reserved .|

    What if we could put science into the art of selling?

  • Copyright 2014 Oracle and/or its affiliates. All rights reserved .| 13

    Do your reps understand their prospects complete digital body language?

    Digital Body Language

  • Copyright 2014 Oracle and/or its affiliates. All rights reserved .| 14

    Can your reps access clean, de-duplicated, validated and enriched data from anywhere in real-time?

    Enterprise Customer Data

  • Copyright 2014 Oracle and/or its affiliates. All rights reserved .| 15

    Can you improve account penetration through predictive recommendations?

    Predictive Analytics

  • Copyright 2014 Oracle and/or its affiliates. All rights reserved .| 16

    Do you have real-time, next generation modeling capabilities to better manage your forecast call?

    Mobilytics

  • Copyright 2014 Oracle and/or its affiliates. All rights reserved .| 17

    Can you guarantee margin targets in complex deals?

    Deal Analysis

  • Copyright 2014 Oracle and/or its affiliates. All rights reserved .| 18

    Do your dashboards deliver personalized and actionable insights?

    Custom Dashboards

  • Copyright 2014 Oracle and/or its affiliates. All rights reserved .|