Product Brochure: Global Mobile Payment Methods: First Half 2016

GLOBAL MOBILE PAYMENT METHODS: FIRST HALF 2016 PUBLICATION DATE: OCTOBER 2016

PAGE 2 GENERAL INFORMATION I PAGE 3 KEY FINDINGS I PAGE 4 - 8 TABLE OF CONTENTS I PAGE 9 REPORT-SPECIFIC SAMPLE

CHARTS I PAGE 10 METHODOLOGY I PAGE 11 RELATED REPORTS I PAGE 12 CLIENTS I PAGE 13-14 FREQUENTLY ASKED QUESTIONS

PAGE 15 ORDER FORM I PAGE 16 TERMS AND CONDITIONS

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Global Mobile Payment Methods: First Half 2016

Market Report

Online Payment

Global, Asia-Pacific, Europe, North America, Latin America, Middle

East & Africa

Japan, South Korea, Australia, China, Taiwan, India, Thailand, UK,

Germany, France, Spain, Italy, Russia, Poland, USA, Canada, Brazil,

Mexico, Nigeria, Kenya

English

PDF & PowerPoint

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QUESTIONS

ANSWERED

IN THIS REPORT

How many mobile payment users will there be by 2019?

Why do shoppers in various countries use mobile payments?

What are the main barriers to a wider adoption of mobile payments?

Which region is leading worldwide in usage of mobile money services?

How do mobile shoppers in selected markets prefer to pay for their purchases?

SECONDARY MARKET

RESEARCH

Our reports are exclusively based on secondary market research. Our researchers derive

information and data from a variety of reliable published sources and compile the data into

understandable and easy-to-use formats.

ADVANTAGES Maximum Objectivity

Reliable Sources

Up-To-Date Analysis

Boardroom-Ready PowerPoint Presentations

Guidance For Strategic Company Decisions

GLOBAL MOBILE PAYMENT METHODS: FIRST HALF 2016

CONVENIENCE AND SPEED DRIVE THE GROWTH OF MOBILE PAYMENTS

Global mobile payment adoption is driven by young, tech-savvy consumers who

value convenience and speed above everything else when making purchases. This is one of

the findings of the new report by yStats.com. In South Korea, a frontrunner of the mobile

payment trend, a majority of mobile payment users named convenience as the reason for

paying via mobile as of early 2016, while more than 50% of those surveyed also indicated

fast payment processing speed and one-third cited related promotions. In Europe and the

USA, surveys show that mobile shoppers would like to have their payment details saved in

order to be able to complete their next purchase with just one click.

Remote usage of mobile payment services, such as for online shopping, remained

ahead of in-store usage in 2015. Nevertheless, the number of proximity mobile payment

users is projected to top 1 billion worldwide in the next three years, according to a forecast

cited in the yStats.com report. Numerous new product launches and expansion to new

markets during 2016, such as Walmart Pay in the USA, Android Pay in the UK and Samsung

Pay in Brazil, encourage this trend.

Seeing no benefits from mobile payments and security concerns are the top barriers

to mobile payment adoption, according to consumer surveys in countries such as the USA,

Germany and the UK, cited in the yStats.com report. Innovative security features, such as

biometric authentication, are being introduced to allay customers’ fears over mobile

payment security.


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MANAGEMENT SUMMARY

GLOBAL DEVELOPMENTS

Mobile Payment Usage In-Store and Online, in % of Respondents, by Generation, 2015

Perception of Security of Mobile Payments, in % of Respondents, by Generations, 2015

Number of Mobile Money Accounts, by Registered and Active, by Selected Regions, in millions, December 2015

Breakdown of Types of Payments Made with Mobile Money, by Number of Transactions and Value of

Transactions, in %, December 2015

Mobile P2P Money Transfer Transaction Value, in USD billion, 2014 & 2019f

Number of P2P Mobile Money Transfer Users, in millions, 2014 – 2019f

Mobile Proximity Payment Transaction Value, in USD billion, 2014 & 2019f

Number of Proximity Mobile Payment Users, in millions, 2014 – 2019f

ASIA-PACIFIC

3.1 ADVANCED MARKETS

3.1.1 JAPAN

Online and Mobile Payment Trends and News about Players, H1 2016

Payment Methods Used in Online Shopping, incl. “Payment via Mobile Carrier”, in % of Online Shoppers, March

2016

Number and Value of Electronic Money Transactions, in millions and in JPY billions, and in % Year-on-Year

Change, 2010-2015

3.1.2 SOUTH KOREA

Payment Methods Used in Online Shopping, incl. “Mobile Payment”, in % of Online Shoppers, October 2015

Payment Methods Used in Mobile Shopping, in % of Mobile Shoppers, 2014 & 2015

Purposes of Using Mobile Payments, in % of Mobile Payment Users, September 2015

Reasons for Using Mobile Payment Services, in % of Mobile Payment Users, May 2016

Overview of Four Selected Mobile Payment Services, incl. Provider, Launch Date and Number of Users, June

2016

3.1.3 AUSTRALIA

Breakdown of Frequency of Using Contactless Payments In-Store, in % of Internet Users, 2015

3.2 EMERGING MARKETS

3.2.1 CHINA


Number of Mobile Payment Users, in millions, and Penetration, in % of Mobile Internet Users, 2014 & 2015


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TABLE OF CONTENTS (1 OF 5)

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ASIA-PACIFIC (Cont.)

3.2 EMERGING MARKETS (Cont.)

3.2.1 CHINA (Cont.)

Proximity Mobile Payment Users, in millions, and Penetration, in % of Smartphone Users, 2014 – 2020f

Third-Party Mobile Payment GMV, in CNY trillion, and in % Year-on-Year Change, 2012 - 2019f

Breakdown of Third-Party Mobile GMV by Provider, in %, 2015

Breakdown of Third-Party Mobile Payment Transaction Volume by Providers, in %, Q4 2015

Number of Active Users of Selected Mobile Payment Services, in millions, Q4 2015

3.2.2 TAIWAN

Share of Smartphone Users Who Use Mobile Payment Services, in %, 2014 & 2015

Top 5 Verification Methods Acceptable to Consumers in Mobile Payments, in % of Mobile Payment Users, 2015

3.2.3 INDIA

Top 3 Mobile Wallet Apps, by Penetration, in % of Mobile Payment App Users, and Average Time Spent Per

User Per Month, in minutes, December 2015 & April 2016

3.2.4 THAILAND

Value of Mobile Payment Transactions, in THB billion, and Volume, in millions, by Bank, Non-Bank and Total,

2010 – 2015

EUROPE

4.1. REGIONAL

Share of Online Shoppers Who Are More Inclined to Shop More Often from a Store Which Saves Their Payment

Details for One-Click Ordering, by Mobile Shoppers and Non-Mobile Shoppers, by Selected European

Countries, the USA and Australia, April 2016

Share of Internet Users Who Would Feel Confident that Their Money Is Secure If They Used Contactless

Payments, April 2016

Top Locations Where Consumers Would Want to Use Biometric Authentication for Payments, in % of

Respondents, May 2016

4.2. ADVANCED MARKETS

4.2.1. UK




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EUROPE

4.2. ADVANCED MARKETS (Cont.)

4.2.1. UK (Cont.)

Share of Online Card Purchases Made on Smartphones and Tablets, in %, 2014 & 2015

Breakdown of Frequency of Using a Mobile Phone for Transactional Activities, incl. “Making Payments in a

Shop”, in % of Mobile Users, 2015

Breakdown of Attitude Towards Security of Mobile Payments, in % of Mobile Users, by Age Group, Gender and

Total, 2015

Contactless Payment Statistics, incl. Number of Contactless Cards Issued, by Debit, Credit and Total, in millions,

Monthly Spending on Contactless Cards, in GBP million, Number of Monthly Contactless Transactions, in

millions, and Average Value of Contactless Transactions, in GBP, by Debit, Credit/Charge Cards and Total,

Number of Accepting Terminals/Outlets, May 2015 & May 2016

4.2.2. GERMANY

Online and Mobile Payment Trends and News about Players, August 2016

Breakdown of Online and Mail Order Sales, by Payment Methods, in % and in EUR million, 2014 & 2015

Most Important Criteria When Choosing a Payment Method to Purchase Online, incl. “Simple and Comfortable

Usage on Mobile”, in % of Online Shoppers, 2015

Payment Methods Used in Mobile Shopping, in % of Mobile Shoppers, May 2015

Usage of and Interest in Mobile Payments In-Store and Payments Based on Biometric Identification In-Store, in

% of Consumers, and in % of Retailers, May 2016

Share of Smartphone Users Who Used NFC Payment or Could Imagine Using It in the Future, in %, April 2016

Reasons for Not Using NFC Payments, in % of Smartphone Users Who Have Not Used NFC Payments, April

2016

4.2.3. FRANCE

Awareness of Contactless Payments, and Usage of Contactless Mobile Payments, by Monthly Payment with

NFC Card and with NFC-Enabled Smartphone, in % of Internet Users, 2014 & 2015

Number of Cards with Contactless Payment Functionality, in millions, May 2015 & May 2016

Number of Retail Stores with Contactless Payment Terminals, in thousands, May 2015 & May 2016

Number of Payment Transactions with Contactless Payment Cards, in millions, May 2015 & May 2016

4.2.4. SPAIN

Payment Methods Used in Mobile Shopping, in % of Mobile Shoppers, 2014 & 2015

In-Store Mobile Payments Used, by Type, in % of Digital Shoppers, February 2016

4.2.5. ITALY

Breakdown of Electronic Retail Payments, by Card Payments In-Store and Digital Payments, incl. “M-Commerce

Payment” and “Mobile POS Contactless Payment”, 2013 - 2015

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EUROPE (Cont.)

4.2. ADVANCED MARKETS (Cont.)

4.2.5. ITALY (Cont.)

Contactless Payment Statistics, incl. Number of Contactless Cards in Circulation, in millions, Number of Active

Contactless Cards, in millions, Value of Contactless Transactions, in EUR billion, Number of Contactless

Transactions, in millions, Number of Contactless POS, in thousands, 2012 - 2015

4.3. EMERGING MARKETS

4.3.1. RUSSIA

Payment Methods Used in Online Shopping, incl. “SMS”, in % of Online Shoppers, 2013 - 2015

Payment Methods Used in Online Shopping, incl. “SMS”, in % of Online Shoppers, by Gender and Location Type,

2015

Online Payment Methods Used When Paying Online via Smartphone, in % of Users, March 2016

4.3.2 POLAND

Payment Methods Preferred in Online Shopping, incl. “Mobile Payments”, in % of Online Shoppers, April 2016

NORTH AMERICA

5.1. REGIONAL

Breakdown of All Payment Transactions by Payment Methods, incl. “Mobile Devices”, in %, by Country, 2015

Mobile Payment Platforms Used, in % of Respondents, by Country, 2015

5.2. USA

Online Payment Trends and News about Players, H1 2016

General Payment Methods Used, incl. “Mobile Wallet”, in % of Internet Users, March 2016

In-Person Mobile Payment Value, in USD billion, 2014 – 2019f

Mobile Payment User Penetration, in % of Mobile Phone Users and Smartphone Users, 2011 - 2015

Mobile Payment User Penetration, in % of Mobile Phone Users, by Age Group, 2015

Mobile Payment Uses, in % of Mobile Payment Users, 2015

Reasons for Not Using Mobile Payments, in % of Mobile Phone Users Who Did Not Use Mobile Payments, 2015

Perception of Security of Mobile Payments, in % of Mobile Phone Users, 2013 - 2015

Attitudes Toward Mobile Payments, in % of Consumers, by Generation, 2015

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NORTH AMERICA (Cont.)

5.3. CANADA

Share of Smartphone Users Who Expect to Make More Mobile Payments in the Next Year, by Gender,

Generation and Total, in %, 2015 & 2016

Mobile Payment Apps Used, in % of Mobile Payments Users, by Gender, Generation and Total, April 2016

LATIN AMERICA

6.1. REGIONAL

Top 5 Mobile Services That Have Never Been Used by Mobile Internet Users, incl. Payment-Related, in % of

Mobile Internet Users, 2015

Share of Consumers Interested in In-Store Mobile Payments, in % of Surveyed Consumers, by Brazil and

Mexico, June 2016

6.2. BRAZIL

Online Payment Trends and News about Players, H1 2016

6.3. MEXICO

Share of Banked Internet Users Who Conduct Banking Transactions on Smartphones, in %, 2015

MIDDLE EAST AND AFRICA

7.1. REGIONAL

Share of Consumers in the Middle East Who Would Opt for Alternative Payment Methods, in %, and Selected

Alternative Payment Methods They Would Opt for, incl. “Mobile Wallet”, in %, May 2016

7.2. NIGERIA

Number and Value of Internet and Mobile Payment Transactions, in millions and in NGN billion, 2011- 2015

7.3. KENYA

Mobile Payment Statistics, incl. Number of Transactions, in millions, Value of Transactions, in KES billion,

Number of Customers, in millions, and Number of Agents, in thousands, 2008 - 2015



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REPORT-SPECIFIC SAMPLE CHARTS

GENERAL METHODOLOGY OF OUR MARKET REPORTS Secondary Market Research

The reports are compiled based on secondary market

research. Secondary research is information gathered from

previously published sources. Our reports are solely based on

information and data acquired from national and international

statistical offices, industry and trade associations, business

reports, business and company databases, journals, company

registries, news portals and many other reliable sources. By using

various sources we ensure maximum objectivity for all obtained

data. As a result, companies gain a precise and unbiased

impression of the market situation.

Cross referencing of data is conducted in order to

ensure validity and reliability.

The source of information and its release date are

provided on every chart. It is possible that the information

contained in one chart is derived from several sources. If this is

the case, all sources are mentioned on the chart.

The reports include mainly data from the last 12 months

prior to the date of report publication. Exact publication dates are

mentioned in every chart.

Definitions

The reports take into account a broad definition of B2C

E-Commerce, which might include mobile commerce. As

definitions may vary among sources, exact definition used by the

source (if available) is included at the bottom of the chart.

Chart Types

Our reports include text charts, pie charts, bar charts,

rankings, line graphs and tables. Every chart contains an Action

Title, which summarizes the main idea/finding of the chart and a

Subtitle, which provides necessary information about the

country, the topic, units or measures of currency, and the

applicable time period(s) to which the data refers. With respect

to rankings, it is possible that the summation of all categories

amounts to more than 100%. In this case, multiple answers were

possible, which is noted at the bottom of the chart.

Report Structure

Reports are comprised of the following elements, in the

following order: Cover page, preface, legal notice, methodology,

definitions, table of contents, management summary

(summarizing main information contained in each section of

report) and report content (divided into sections and chapters).

When available, we also include forecasts in our report content.

These forecasts are not our own; they are published by reliable

sources. Within Global and Regional reports, we include all major

developed and emerging markets, ranked in order of importance

by using evaluative criteria such as sales figures.

Notes and Currency Values

If available, additional information about the data

collection, for example the time of survey and number of people

surveyed, is provided in the form of a note. In some cases, the

note (also) contains additional information needed to fully

understand the contents of the respective data.

When providing information about amounts of money,

local currencies are most often used. When referencing currency

values in the Action Title, the EUR values are also provided in

brackets. The conversions are always made using the average

currency exchange rate for the respective time period. Should the

currency figure be in the future, the average exchange rate of the

past 12 months is used.

METHODOLOGY OF OUR GLOBAL MOBILE PAYMENT METHODS: FIRST HALF 2016 REPORT

Report Coverage

This report covers the global mobile payment market. It

takes into account a wide definition of mobile payment, including

payment methods used in mobile shopping (remote) and in-store

(proximity) mobile payment.

Major B2C E-Commerce markets in all global regions are

covered, including advanced and emerging, while data availability

varied across the countries.

The report includes data mostly published within the

first six months of 2016. The exact date of publication of the

source is stated on each chart. The time period which the data

refers to differs by source.

Report Structure

The global chapter opens the report, featuring an

overview of global mobile payment developments. The rest of the

report is divided by regions presented in the descending order of

B2C E-Commerce sales.

Within each region, the countries are also ranked by B2C

E-Commerce sales and, where applicable, grouped by advanced

and emerging markets. Furthermore, where available, regional

information was also included.

Depending on data availability, the following types of

market information are included: mobile payment user

penetration, payment methods most used in mobile shopping,

number and volume of mobile payment transactions, devices used

to make payments online, information about mobile payment

users. Not all the mentioned types of information are available for

each of the covered countries. For selected leading advanced and

emerging countries, also online and mobile payment trends and

news about major players, such as payment providers, banks and

retailers are presented on text charts.


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UPCOMING RELATED REPORTS

Global Alternative Online Payment Methods: First Half 2016 September 2016 € 950

Global Online Payment Methods: First Half 2016 September 2016 € 1,950

Asia-Pacific Online Payment Methods: First Half 2016

Europe Online Payment Methods: First Half 2016

September 2016

August 2016

€ 750

€ 950

Global B2C E-Commerce Market 2016 June 2016 € 4,950

Online Retail in Emerging Markets 2016 June 2016 € 3,450

Trends in Worldwide Internet Retail 2016 July 2016 € 1,450

Top Players in Global B2C E-Commerce Market 2016 July 2016 € 950

Global Alternative Online Payment Methods: Full Year 2015 March 2016 € 1,950

Global Mobile Payment Methods: Full Year 2015 March 2016 € 1,950

North America Online Payment Methods: Full Year 2015 March 2016 € 950

Middle East and Africa Online Payment Methods: Full Year 2015 March 2016 € 950

Asia-Pacific Online Payment Methods: Full Year 2015 March 2016 € 1,950

Europe Online Payment Methods: Full Year 2015 March 2016 € 1,950

Global Online Payment Methods: Full Year 2015 February 2016 € 2,950

Company Profiles of 10 Leading Online Payment Service Providers 2015 July 2015 € 2,950

Africa B2C E-Commerce Market 2016 May 2016 € 1,950

Middle East B2C E-Commerce Market 2016 May 2016 € 1,950

Latin America B2C E-Commerce Market 2016 March 2016 € 1,950

Europe B2C E-Commerce Market 2016 February 2016 € 2,950

North America B2C E-Commerce Market 2015 November 2015 € 950

Asia-Pacific B2C E-Commerce Market 2015 October 2015 € 3,450

REPORT

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Fraud and Security in Online Payments 2016

Digital Wallet Providers 2016

October 2016

December 2016

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€ 1,950


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Business

Product Brochure: Global Mobile Payment Methods: First Half 2016