Integrating human capital investment into your business strategy to ensure the organization is best prepared to anticipate and adapt to change

Jayesh Menon , Oct 2013, KL, Malaysia

My offer to you

A glimpse about Itron

A bit of my thoughts on human capital investment

A chance for you to share your views

And finally…. For those who find it boring… a nice nap*

* conditions apply

3

LOCATIONS

80COUNTRIES

35105mENDPOINTS

8,000CUSTOMERS IN 130 COUNTRIES

9,500EMPLOYEES

Operating as one of the largest players in the energy and water space for utilities

Welcome to the world of OH-MYGOATS

Some crispy grass facts about OH-MYGOATS

• A leader in the industry

•Ranked amongst “gotune” most admired companies

•Had a steady growth and the stocks are at all time high

•Run by a well managed leader

•Well established in the “developed world”

Until one day…..•The markets Crash

•The stocks go down

•Famine and draught stuck

And…….

The board finds the whole management team non competent to manage the new situation

So they did the obvious…… sacked the CEO and went out to the market to hire a new one

They bring back Mr G•Wise and Talented

•Industry think tank

•Known for execution

•Mature in age and actions

•Control freak

• Great past record for bringing in collective productivity for his milk farms

•Was the previous CEO

•The analysts love him

Mr G gets cracking

Brought in a few of his fellow buddies like the lone Ranger, Mr I know it all etc because he has worked with them in the past

Weighed in heavily on cost control

• Retrenchment• Employee Trainings were cut• No new hires

The results…..

The analysts were happy……

• The stocks went up

Until………….

Competition started coming up……

Ne w technologies

And emerging markets

And the results….

• High attrition• Lack of productivity• Inability to cope up with cultural and

generational differences.

So what did we learn?

Work Force Strategy Formulation

Organizational Transformation

Human Resources StrategyHR Transformation

Time to EngagementTime to PerformanceTime to Acquisition

Competitive Arena

Competitive Arena

WorkforceDemographics

WorkforceDemographics

Political Environment

Political Environment

External Environment

CultureCulture

Organizational Structure

Organizational Structure

Organizational Domain

Purpose & GoalPurpose & Goal

Business Strategy

Business Strategy

ManagementProcess

ManagementProcess

Business Structure

HR Transformation

Values & LeadershipTraits

Values & LeadershipTraits

Human Capital Planning

Strategic workforce( not just goats) planning

Workforce Analytics

Budget Driven

Quantity Quallity Location

18

Workforce Demographics

20

Generation Population % Of World Population

Gen Y - 15-29 years old 1,723,911,077.00 25.47

Gen x - 30-44 year old 1,442,951,791.00 21.32

Baby Boomers - 45 - 64 years old 1,233,836,150.00 18.56

Traditionalists - 65-74 years old 316,330,067.00 4.67

• By 2025 Gen Y will make up 75% the workforce

•Companies are still run by Baby boomers with “generational gaps”

ITRON OVERVIEW / 21

STONE AGE DID NOT END BECAUSE

THERE WERE NO MORE STONES LEFT

THANK YOU