Creating an HR Analytics Centre of Excellence

André Degreef

Bersin Talent Analytics Maturity Model ®

What is our separation rate?

Is our separation rate higher than

average ?

What is driving separation among our engineers?

How will this change our workforce over the next 5 years?

Who needs to know this?What else do they need?What else do we need?

Your answers are only as good as your questions.

Capability Needs

Data AnalystSystems Officer Proof ReaderTranslator

Operati

onal

Repor

tingCapability

Profile:

Presenter

Systems Engineer

HR Practitioner

Financial Analyst

Adva

nced

Repo

rting

Capability

Profile:

Strate

gic

Analyti

csDa

ta D

etec

tive

Inte

rvie

wer

Busin

ess C

onsu

ltant

Proc

urem

ent M

anag

er

Capability Profile:

Demographer

Social Researcher

Futurist

Politician

Pred

ictiv

e An

alyti

cs

Capability

Profile:

TeacherData Evangelist

Change ManagerPsychologist

Cent

re of

Ex

celle

nce

Capability Profile:

Latte – It’s Italian for

Relationship Building

HR Analytics Team

HR Admin

Finance HR teams with data

Talent Teams

OperationsTeams

Industry Data Agencies

WFP/Analytics Partners

Customer Service

Research Partners

DemographersExternal Forecasting Agencies

Line Managers

IT Services

Executives

Other Analytics Teams

Systems Providers

CEO

CHRO

Marketing

Strategic Planners

The quality of

relationships with the

business and with data

Also ChangesHR analytics is about people not numbers

HR issues are not just HR’s issuesI probably don’t need to know separation rates to 2 decimal places… or check every week. A single engagement score for 80,000 employees doesn’t really tell me much I probably don’t need HR to produce all 600 of those human capital metrics…

Centre of Excellence Insights

A few words about

data:

- Just because you can doesn't

mean you should

Strategy Signs

Systems

Setting

Synergy

Segmentation

Data and Information

Observations & Insights

Organisational Analytics Maturity

The last word - systems

• Match the system to your defined needs • The system will not solve your problems• The system is only as good as the

people using it and the quality of data input

• The analytics COE must have control of the system and the data in it

• Ensure you have resourcing and commitment to the system

HR Analytics Systems

Creating an HR Analytics Centre of Excellence

André Degreef